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With the NASM Group Personal Training Specialization, you can take your fitness career further. With this one-of-a-kind course, you’ll learn how to design, develop, and deliver successful training programs that combine the best of one-on-one training with the tenets of group fitness. By mastering the strategies and tools necessary for group personal training, you’ll maximize your time and revenue by training more people, more efficiently. You’ll accomplish this by learning how to develop a strategic business plan and workout plans rooted in the proven exercise science, as well as understanding the coaching and communication skills needed in a group setting and knowing how to teach, train and motivate participants. We’ll teach you the skills and methods needed to design and deliver a successful group personal training experience, whether that’s just two clients or more than 10 in a single time slot!

Level 3, 5 & 7 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

[vc_row][vc_column][vc_column_text] Description: Do you work from home or need to make telephone calls for your job? Does your telephone etiquette need improving? This Professional Telephone Receptionist Course is ideal for aspiring receptionists, or telephone receptionists who wish to build their skills for career advancement. Communication and customer service is an essential skill in any industry. Whether face to face or on the phone, being able to communicate professionally is a crucial aspect of any receptionist role. Throughout this telephone receptionist training course, you will learn how to be an effective communicator and will learn fundamental verbal communication techniques.  You will also learn essential time management and telephone skills for communicating with clients and colleagues on the telephone. Different forms of communication will also be explored in this course, and you will also look into the challenges teleworkers face. Whether you're a call centre agent or professional receptionist, you will be a communication expert and more confident person on completion of this communication skills training course. Who is the course for? Home-based receptionist and any communication or administrative specialists who need to learn how to become expert or professional with their telephone communication skills. People who have an interest in learning how to become their own professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Telephone Receptionist Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Contact Operator Customer Service Representative Home-based Professional Information Center Expert Telemarketer and telesales Telephone Researcher [/vc_column_text][/vc_column][/vc_row] Professional Telephone Receptionist Course Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Professional Telephone Receptionist Course - Activities 00:00:00 Mock Exam Mock Exam- Professional Telephone Receptionist Course 00:20:00 Final Exam Final Exam- Professional Telephone Receptionist Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Unlock a world of transformation and dive deep into the art of life coaching with our comprehensive Diploma in Life Coaching at QLS Level 5. Over nine expertly crafted modules, you'll not only learn to guide others on their personal journeys but also refine your self-awareness and emotional intelligence. As you gain mastery over powerful communication techniques and delve into the ethics of coaching, you'll also acquire the tools to grow your own coaching business. Your journey towards becoming a transformative life coach begins here. Learning Outcomes Understand life coaching fundamentals and purpose. Enhance personal self-awareness and self-reflection. Recognise and manage core beliefs and fears. Distinguish between various types of life coaching. Grasp the essentials of emotional intelligence. Apply effective communication through body language. Navigate client goal setting and business growth strategies. Key Features FREE QLS-endorsed certificate 4 Free CPD Accredited Courses with Free e-Certificates CPD Accredited Hard Copy Certificates Fully online, interactive courses Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Free Courses 1. Career Coaching Guidance on navigating professional pathways for success. 2. Corporate Coaching and Mentoring Techniques for fostering growth and potential within organisations. 3. Persuasion and Influencing Skills Master the art of swaying opinions and driving decisions. 4. Personal Development Skills Tools for individual growth and self-enhancement. What Will You Learn from This Course? Embark on a transformative journey with our Diploma in Life Coaching at QLS Level 5. Delve into the essentials of life coaching, from its core principles to effective communication, setting the stage for personal and professional growth. Module 01: Life Coaching: The Purpose and Fundamentals Explore the essence of life coaching. Understand its key role in personal growth. Module 02: Develop Your Self-Awareness Discover the power of introspection. Learn techniques for heightened self-awareness. Module 03: The Development of Core Beliefs and Managing Fears Dive into core beliefs formation. Gain tools to navigate and manage fears. Module 04: Life Coaching Types and Key Attributes of a Life Coach Differentiate between coaching styles. Identify the attributes of a successful coach. Module 05: Understanding Emotional Intelligence Grasp emotional intelligence basics. Recognise its impact on effective coaching. Module 06: Body Language and Communication Techniques Master non-verbal communication. Learn to convey and interpret subtle cues. Module 07: A Structure for Client Work and Goal Setting Structure your coaching sessions. Acquire techniques for effective goal setting. Module 08: Basic Principles for Business Development and Growth Learn strategies for business success. Understand the pillars of sustainable growth. Module 09: The Ethical Coach: Protect Yourself and Your Clients Prioritise ethical practices. Ensure safety and trust in the coaching relationship. Certificate Once you've successfully completed your course, you will immediately be sent a CPD Accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). After successfully completing the assignment, learners will be able to order a FREE QLS-endorsed certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring life coaches seeking foundational knowledge. Therapists aiming to diversify their skill set. Teachers eager to enhance student guidance techniques. HR professionals looking to refine employee development strategies. Managers aiming for better team leadership. Personal development enthusiasts. Counsellors wishing to broaden their approach. Motivational speakers seeking deeper audience connection. Requirements No formal requirements are needed to enrol in this course. Career path Life Coach for Personal Development. Youth Mentor. Relationship Coach. Wellness Coach. Employee Development Specialist. Motivational Workshop Facilitator. Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. QLS Endorsed Certificate Hard copy certificate - Included

Healthcare heroes aren't just at the bedside.Become the changemaker your team needs. This two-part bundle empowers you to build a rewarding career in healthcare. Gain the knowledge to excel in your chosen field, and develop the leadership skills to inspire positive change. Enrol today and embark on your journey to excellence! Here's your leadership toolkit: 15 focused courses: Master the nuances of healthcare policy, communication, governance, and patient-centric service. Actionable strategies: Develop your leadership style, hone ethical decision-making, and conquer change management. Future-proof your leadership: Prepare for the evolving healthcare landscape and embrace groundbreaking opportunities. No cape required. Just a commitment to excellence and the drive to elevate patient care. International Healthcare Policy: Analyse global healthcare policy trends and their impact on leadership strategies. Develop an awareness of cultural considerations in healthcare leadership. Public Healthcare: Understand the structure and financing of public healthcare systems. Examine the role of leadership in optimising public healthcare delivery. Study Skills for Healthcare: Refine your research and critical thinking skills for evidence-based leadership decisions. Enhance your learning strategies for continued professional development. NHS Health & Care: Clinical Governance: Gain a comprehensive understanding of NHS clinical governance frameworks. Apply best practices for quality improvement and patient safety under your leadership. Communication Skills in Health and Social Care: Master effective communication techniques for clear and concise leadership directives. Cultivate a collaborative environment through empathetic communication with your team. Patient Customer Service Training: Develop exceptional service delivery strategies to enhance patient satisfaction. Foster a patient-centred culture under your leadership. UK Insurance Complete Course: Navigate the complexities of the UK healthcare insurance system. Lead your team in providing informed guidance to patients regarding insurance options. Leadership and Management: Grasp core leadership principles and their application in healthcare settings. Develop essential management skills for efficient team operations. The Principles of Ethical Leadership: Make sound ethical decisions aligned with healthcare values and professional codes. Foster a culture of integrity and ethical conduct within your team. Day-to-Day Leadership: Develop practical strategies for effective delegation, time management, and conflict resolution. Master communication techniques for day-to-day team leadership. Strategic Direction And Leadership: Formulate and implement a clear vision for your healthcare department or organisation. Lead your team in achieving strategic goals and objectives. Change Management: Navigate healthcare reform and organisational change with resilience and leadership. Develop strategies for effectively implementing change initiatives within your team. Women Leadership: Explore effective leadership styles for women in healthcare. Build your confidence and overcome gender-related challenges in leadership. Operations Manager: Develop an understanding of operational management principles in healthcare settings. Lead your team in optimising daily operations for efficiency and quality care. Home Care Manager: Gain specific leadership skills for managing a successful home care team. Navigate the unique challenges and opportunities within the home care sector. CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring healthcare leaders at all levels Nurses, doctors, and other healthcare professionals seeking leadership roles Existing managers looking to refine their leadership skills Individuals passionate about improving healthcare through effective leadership Requirements This bundle has minimal entry requirements, requiring only access to a computer or mobile device with internet connectivity, basic computer literacy, proficiency in the English language, and a genuine eagerness to learn. We welcome learners from all backgrounds to join us in exploring new subjects and expanding their knowledge. Career path This comprehensive healthcare and leadership bundle opens doors to a multitude of rewarding career paths. Department head in a hospital or healthcare facility Clinical lead in a specific healthcare area Public health administrator Home care manager Healthcare policy advisor Certificates Digital certificate Digital certificate - £9 Hard copy certificate Hard copy certificate - £15 A Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

**11,000+ new jobs listed in Reed & LinkedIn** Launch your dream career as a travel agent with the Travel Agent Career Track Diploma. Master the essential skills and knowledge to help your clients plan their perfect vacation. **10 Free CPD Certificates with Lifetime Access** Want to excel as a professional in the vibrant world of travel and hospitality? Our comprehensive Travel Agent Career Track Diploma is your passport to success. Dive into a curated selection of 15 courses ranging from foundational knowledge in travel and tourism to advanced topics like Six Sigma in project management. With an ideal blend of theoretical insights and soft skills, this diploma ensures you're equipped to navigate every avenue of the industry. From mastering the ins and outs of travel planning to craft a compelling travel blog, this programme serves as your guide. Delve into hospitality's heart, learn effective organisational reporting, and sharpen your leadership prowess. Every course is designed to propel you forward, ensuring you not only stand out, but also shine brightly in the dynamic world of travel and hospitality. Learning Outcomes: Understand the core principles of travel and tourism. Develop proficiency in event and hospitality management. Grasp essential communication and organisational tactics. Enhance leadership and interpersonal skills. Implement Six Sigma in project management. Explore transport, logistics, and travel blogging nuances. Key Features Accredited by CPD Instant e-certificate Fully online, interactive Tourism Management courses with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases How you will benefit from this Travel Agent Career Track Diploma All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Each course within this Travel Agent Career Track Diploma is thoughtfully crafted to deepen your understanding of different Travel and Tourism concepts and arm you with theoretical knowledge and skills vital to the Travel and Tourism sector. Course 01: Travel Agent Discover the nuances of planning and booking travel experiences, ensuring customer satisfaction. Course 02: Travel and Tourism Explore the vibrant world of travel destinations, understanding customer preferences and tourism trends. Course 03: Hospitality Dive into the essentials of guest services, ensuring stellar experiences in hotels and resorts. Course 04: Hospitality Assessor Master the art of assessing and evaluating hospitality services, ensuring quality standards are met. Course 05: Event and Hospitality Management Learn to coordinate and manage events, ensuring smooth operations within the hospitality sector. Course 06: Hospitality and Tourism Management Understand the intricacies of managing both hospitality establishments and tourism services effectively. Course 07: Travel Blogger Craft compelling narratives about travel experiences, engaging readers and building a following. Course 08: Transport And Logistics Grasp the logistics behind transportation, ensuring efficient and effective movement of goods and people. Course 09: Communication and Organisational Skills Master effective communication while organising and managing teams for optimal productivity. Course 10: Personal Development Skills Delve into self-improvement techniques, enhancing personal and professional growth. Course 11: Leadership & Management: Interpersonal Skills Develop strong interpersonal skills, vital for leadership roles and team management. Course 12: Effective Organisational Reporting Learn the art of creating clear and concise reports, ensuring efficient organisational communication. Course 13: Time Management Skills Master the techniques to manage time effectively, boosting productivity and reducing stress. Course 14: Effective Communication Training Level-3 Upgrade your communication skills, ensuring clear conveyance and reception of messages. Course 15: Project Management: Six Sigma Delve into Six Sigma methodologies, optimising processes and ensuring project success. Accreditation: All of our courses included in thisTravel Agent Career Track Diploma are fully CPDQS accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification: Once you've successfully completed the courses in this bundle, you will immediately be sent digital certificates for each course. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Travel Agent Career Track Diploma will benefit the following professionals in the Travel and Tourism field, whether you are an aspiring professional or holding an experienced role in the sector. Aspiring travel agents seeking industry insights. Bloggers aiming to specialise in travel niches. Individuals considering a career in hospitality. Managers wanting to upgrade leadership abilities. Entrepreneurs eyeing the tourism sector. Professionals looking to enhance organisational skills. Enthusiasts keen on understanding transport logistics. Event planners aspiring for broader industry knowledge. Requirements There are no formal requirements for this Travel Agent Career Track Diploma to be enrolled. Career path This Travel Agent Career Track Diploma will help you understand the fundamental knowledge required in the following career paths - Travel Consultant Event Coordinator Hotel Manager Transport & Logistics Coordinator Travel Blogger/Content Creator Tourism Operations Manager Certificates Digital Certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Highlights of the Course Course Type: Self-Paced Online Learning Guided Learning Hours: 360 Teaching Practice Hours: 100 Accreditation: NCFE Qualification: Nationally Recognised Qualification Study Materials: High-Quality E-Learning Study Materials Certificate: Certificate upon passing the official exam Access: Lifetime Access Tutor Support- Personalised feedback on your all assignments Customer Support: 24/7 live chat available What you will learn from this course? Upon successful completion of this Level 5 Diploma in Education and Training, you will be able to: Include learning strategies, concepts, and models in the design of inclusive classroom instruction and learning Create and maintain a safe, pleasant teaching and learning environment by utilising behaviour control techniques Deliver inclusive instruction and learning utilizing communication and learning theories, ideas, and models Use assessment theories, models, and principles to illustrate how to evaluate learning in training and education Utilise theories and techniques for reflection and assessment, and evaluate one's own approach to planning, executing, and evaluating inclusive teaching and learning Learn how to conduct an initial and diagnostic assessment to determine an individual's earning goals as well as the relationships, roles, and processes that are part of education and training Establish and maintain a safe environment for teaching and learning, as well as how to plan for and carry out inclusive teaching Use theories and models of curriculum creation in your area of expertise and how to use those theories to assess your own methods Recognise professionalism and the influence it has on education and training, as well as the impact of accountability to stakeholders and outside organisations Understand how education and training are governed by policy and support your organisation's attempts to improve quality Level 5 Diploma in Education & Training Online | L5 Diploma This Level 5 Diploma in Education and Training is accredited by NCFE and regulated by Ofqual, making it a nationally recognised credential that will improve your CV and set you apart from the competition. This is the ideal approach for teachers who have already finished levels 3 and 4 or aiming to achieve Qualified Teacher Status (QTLS). This course will help you gain advanced knowledge and skills to lead learning sessions, organise lesson plans, and create teaching and learning strategies. Towards the end of this course, you'll acquire an extensive range of teaching abilities and expertise you need to establish a successful career in the education sector, as well as gain the status to start working as a teacher. Who is this Course for? The following individuals may benefit from this Level 5 Diploma in Education and Training: all types of trainers aspirant teachers teachers of all levels teacher trainers teachers wishing to achieve Qualified Teacher Status (QTLS) teachers wishing to improve their instructional abilities teachers wishing to enhance their employment prospects Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Eligibility Requirements This Level 5 Diploma in Education and Training has no academic prerequisites and is open to students from all academic disciplines.  Assessment Procedure Upon successful completion of this Level 5 Diploma in Education and Training, you will be evaluated by a series of assignments that the instructors of the course will internally construct and grade. This strategy will give students more confidence to ace the exam because it precisely represents the content taught in class and fits the teaching methodology being used. "Pass" represents the qualification's overall grade Each item included in the qualification framework must be completed by the student For a student to pass a unit, they must demonstrate their understanding of each unit by achieving all of the listed learning outcomes and meeting all of the evaluation criteria Assignment Submission For each portion of the diploma, you are required to submit a number of assignments each weighing about 1000-2000 words. Product evidence requirements, such as lesson plans, teaching resources, and other pertinent paperwork, must also be accompanied by some of these assignments. Assignments should incorporate theory and establish connections to actual workplace or classroom circumstances in order to convey pertinent arguments. These assignments will aid in your exploration and application of the entire teaching and learning cycle. If more work is needed, your instructor will offer feedback and the chance to resubmit assignments. Practical Teaching Assessment There must be a minimum of 8 observations, each lasting at least 8 hours. This excludes any observed practice that was completed as a component of the Level 3 Award in Education and Training. A minimum of 30 minutes must pass between each observation. This witness evidence must be given by a teacher who possesses the necessary qualifications. In extraordinary circumstances, we may also set up a video link with your tutor to finish these observations. The eight observations must relate to the following essential units: Education and training teaching, learning, and evaluation (level 4) Enhancing education and training through teaching, learning, and assessment (level 5) No previous experience is required to enrol into this course. However, you must complete 100 hours of in-class teaching experience throughout the course of the program to receive your completion certificate. Your practical teaching demonstration will need to be observed by an expert witness who has a level 5 diploma in education and training. For an extra charge of £250 + VAT for 8 hours, if you'd prefer, we can assist you by providing an expert witness.  Advance Your Career This Level 5 Diploma in Education and Training will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. This course will also allow you to acquire the required skills to work towards achieving the Qualified Teacher Status and progress to Bachelor of Arts (BA) or Bachelor of Science (BSc).  If you are looking for a Level 4 Certificate in Education and Training, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector.  This Level 5 Diploma in Education and Training is accredited by NCFE and regulated by Ofqual. The National Council for Educational Awarding (NCFE) is a national educational awarding body that is well-known and respected throughout the world, which will improve your prospects of finding employment and showcase your professional growth. Course Curriculum Course Overview Course Overview - Level 5 Diploma in Education and Training 00:00:00 Sample Useful Documents Observation Recording Requirements. 00:15:00 Session Plan Pro-Forma 00:15:00 Sample Portfolio Building Record Sheets 00:15:00 Sample Graded Observation Pro-Forma 00:15:00 Lesson 1: Roles Responsibilities of Teachers in Education Learning Lesson 1: Roles Responsibilities of Teachers in Education Learning 00:45:00 Lesson 2 : Pedagogical Principles Theory and Practice Lesson 2 : Pedagogical Principles Theory and Practice 00:40:00 Lesson 3 : Functional Skills and the Minimum Core Lesson 3 : Functional Skills and the Minimum Core 00:40:00 Lesson 4 : Planning in Education and Learning Lesson 4 : Planning in Education and Learning 00:30:00 Lesson 5 : Selecting, Creating and Using Resources Lesson 5 : Selecting, Creating and Using Resources 00:30:00 Lesson 6 : Augmenting Communication through Teaching Strategies Lesson 6 : Augmenting Communication through Teaching Strategies 00:30:00 Lesson 7 : The Assessment Process Lesson 7 : The Assessment Process 00:30:00 Lesson 8 : Managing Learners Lesson 8 : Managing Learners 00:30:00 Lesson 9 : Professionalism and Continued Professional Development Lesson 9 : Professionalism and Continued Professional Development 00:25:00 Lesson 10 : Developing Designing Curriculum Lesson 10 : Developing Designing Curriculum 00:28:00 Lesson 11 : The Professional Practice Quality Management Lesson 11 : The Professional Practice Quality Management 00:26:00 Lesson 12 - Developing, Using and Organising Resources in a Specialist Area Lesson 12 - Developing, Using and Organising Resources in a Specialist Area 00:30:00 Additional Resource Additional Resource - Level 5 Diploma in Education and Training 04:00:00 Assignment - Mandatory Units Assignment 1: Developing Teaching, Learning and Assessment in Education and Training Assignment 1 - Developing Teaching, Learning and Assessment in Education and Training 00:00:00 Assignment 2: Teaching, Learning and Assessment in Education and Training Assignment 2 - Teaching, Learning and Assessment in Education and Training 00:00:00 Assignment 3: Theories, Principles and Models in Education and Training Assignment 3 - Theories, Principles and Models in Education and Training 00:00:00 Assignment 4: Wider Professional Practice and Development in Education and Training Assignment 4 - Wider Professional Practice and Development in Education and Training 00:00:00 Assignment 5: Develop Learning and Development Programmes Assignment 5 - Develop Learning and Development Programmes 00:00:00 Assignment 6: Identify the Learning Needs of Organisations Assignment 6 - Identify the Learning Needs of Organisations 00:00:00 Assignment 7: Internally Assure the Quality of Assessment Assignment 7 - Internally Assure the Quality of Assessment 00:00:00 Assignment 8: Understanding and Managing Behaviours in a Learning Environment Assignment 8 - Understanding and Managing Behaviours in a Learning Environment 00:00:00 Assignment 9: Understanding the Principles and Practices of Internally Assuring the Quality of Assessment Assignment 9 - Understanding the Principles and Practices of Internally Assuring the Quality of Assessments 00:00:00 Assignment 10: Working with Individual Learners Assignment 10 - Working with Individual Learners 00:00:00 Feedback Feedback 00:00:00

Duration 1 Days 6 CPD hours This course is intended for This course is intended for any business professional who encounters conflict in the workplace. Overview Recognize the impact of conflict in the workplace by identifying your personal reaction and developing a healthy attitude toward conflict. Analyze conflict by assessing the situation and identifying the source of the conflict. Utilize effective communication techniques to manage conflict in a proactive manner. Resolve conflict by evaluating approaches, and determining and implementing an action plan with the best solution. An organization improves its likelihood of success by effectively managing conflict. As a leader within your organization, you share in that responsibility. This course will help you cultivate the skills necessary to help manage conflict and ultimately to decrease the presence of conflict in the workplace. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Recognizing the Impact of Conflict Identify Your Personal Reaction to Conflict Develop a Healthy Attitude Toward Conflict 2. Analyzing Conflict Assess the Situation Identify the Source of the Conflict 3. Dealing with Conflict Listen Actively Communicate Effectively Respond to Negative Tactics Avoid Conflict Escalation 4. Resolving Conflict Evaluate Approaches to Conflict Resolution Determine the Best Solution Implement an Action Plan Additional course details: Nexus Humans Managing Conflict (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Managing Conflict (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.