190 Courses delivered Online

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Phone-Based Customer Service Training 2:49:55 1: Module 01: Introduction to Customer Service 13:13 2: Module 02: What's Different about Good Customer Service? 06:30 3: Module 03: Customer Relationship Management 06:30 4: Module 04: Customer Service Communication Strategies 14:06 5: Module 05: Aspects of Phone Etiquette 16:17 6: Module 06: Building Rapport Over the Phone 12:49 7: Module 07: Inbound and Outbound Calls 11:39 8: Module 08: Active Listening and Managing Tough Callers 16:03 9: Module 09: Managing Interoffice Calls and Voicemail 07:17 10: Module 10: Problem Solving over the Phone 35:10 11: Module 11: Intra Organisation Dealings 22:22 12: Module 12: Measuring Customer Service 06:59 13: CPD Certificate - Free 01:00 Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Our Professional Certificate Course in Consumer Behaviour and Hotel Marketing is designed to provide a comprehensive overview of the factors influencing customer's buying behavior and how it affects the hotel industry. Throughout the course, students will learn about the buyer decision process and the impact of changes in consumer behavior on hotels. They will also learn how to provide the service quality and value that guests expect, and how to meet guest expectations through planning. The course will cover the hospitality planning cycle and emphasize the importance of a positive client experience to the hotel industry. Overall, this course will equip students with the knowledge and skills needed to succeed in the dynamic field of hotel marketing. The Professional Certificate Course in Consumer Behaviour and Hotel Marketing is a comprehensive program designed for hospitality professionals who want to improve their understanding of guest behavior and leverage marketing strategies to drive revenue growth. The course covers a wide range of topics, including consumer psychology, market segmentation, branding, advertising, and revenue management. Students will learn how to identify different guest segments, understand their needs and preferences, and create tailored marketing messages that resonate with them. They will also explore the different stages of the guest journey, from awareness to loyalty, and learn how to optimize each stage to maximize revenue and guest satisfaction. Our Professional Certificate Course in Consumer Behaviour and Hotel Marketing covers the buyer decision process, factors influencing buying behavior, and impact of changes in consumer behavior on hotels. It emphasizes meeting guest expectations through planning and the importance of a positive client experience to the hotel industry. Students will gain expertise in hotel marketing and consumer behavior, and learn to provide service quality and value to guests. After the successful completion of the course, you will be able to learn about the following, What is customer's Buying Behaviour? Factors Influencing Buying Behaviour in Hotel Marketing. The Buyer Decision Process. Impact of Changes in Consumer Behaviour on Hotels. Provide the service quality and value that guests expect. Meeting Guest Expectations through Planning. The Hospitality Planning Cycle. The importance of a positive client experience to the hotel industry.   Our Professional Certificate Course in Consumer Behaviour and Hotel Marketing is designed to provide a comprehensive overview of the factors influencing customer's buying behavior and how it affects the hotel industry. Throughout the course, students will learn about the buyer decision process and the impact of changes in consumer behavior on hotels. They will also learn how to provide the service quality and value that guests expect, and how to meet guest expectations through planning. The course will cover the hospitality planning cycle and emphasize the importance of a positive client experience to the hotel industry. Overall, this course will equip students with the knowledge and skills needed to succeed in the dynamic field of hotel marketing. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Consumer Behaviour and Hotel Marketing Self-paced pre-recorded learning content on this topic. Consumer Behaviour and Hotel Marketing Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Hospitality professionals looking to improve their marketing skills Hotel managers seeking to increase revenue and guest satisfaction Marketing professionals interested in the hospitality industry Students and recent graduates pursuing careers in hospitality Entrepreneurs starting their own hospitality businesses Professionals seeking to enhance their resume and career prospects in hospitality Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Principles of Team Leading Level 2 including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Understand the skills that make a good leader great and manage your team to its full potential in your organisation. This course has been crafted to explain and present the core principles that should be adopted by a team leader, to inspire and motivate their workforce. The Principles of Team Leading Level 2 course has been written with the help of industry professionals and provides genuinely useful methods for showing excellent leadership qualities. You will learn how to manage conflict, understand infrastructure, improve communication, appraise performances, and inspire loyalty. The learning modules will also coach you in health and safety protocols and the need for ethical responsibility. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Principles of Team Leading Level 2 will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Principles of Team Leading Level 2 has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Principles of Team Leading Level 2 is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Principles of Team Leading Level 2: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills What other courses are included with this Principles of Team Leading Level 2? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Curriculum ***Principles of Team Leading Level 2*** Team Building Introduction To Team Building Effective Use Of Online Tools Celebrate Your Commitment In Style Empower Your Team To Innovate and Execute Always Motivate Your Team Keeping Up To Date On Your Own Training Always Support And Train Your Team Benefits Of Building A Good Team Wrapping Up Building Effective Teams Defining Teams Establishing Team Norms Working as a Team Your Team Player Type Building Team Trust The Stages of Team Development Communication Becoming a Good Team Player How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Principles of Team Leading Level 2. It is available to all students, of all academic backgrounds. Requirements Our Principles of Team Leading Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

The demand for Customer Retention Specialists is on the rise, driven by the need to improve customer loyalty and reduce churn. Recent statistics indicate a 20% increase in job postings for Customer Retention Specialists in the past year. These professionals can expect to earn an average salary ranging from £25,000 to £35,000 per year, with the potential for higher earnings based on experience and industry. Their role in preserving valuable customer relationships makes them valuable assets to businesses seeking long-term success. Are you looking to enhance your Customer Service skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service will assist you in producing the best possible outcome by mastering the Customer Service skills. The Customer Service course is for those who want to be successful. In the Customer Service course, you will learn the essential knowledge needed to become well versed in Customer Service. Our Customer Service course starts with the basics of Customer Service and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Service course is intuitive and easy to understand. Why would you choose the Customer Service course from Compliance Central: Lifetime access to Customer Service course materials Full tutor support is available from Monday to Friday with the Customer Service course Learn Customer Service skills at your own pace from the comfort of your home Gain a complete understanding of Customer Service course Accessible, informative Customer Service learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Customer Service Study Customer Service in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Customer Service Course Customer Service: Customer Retention Specialist Training Curriculum Breakdown of the Customer Service Course Transform your career with the Customer Retention Specialist Bundle! Perfect your skills and stand out in the employment market with our comprehensive training program. Impress potential employers and add valuable expertise to your resume. Don't wait-enrol in the Customer Retention Specialist Bundle now and take the first step towards a successful and fulfilling career! Course Outline: WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! BONUS LECTURE!!! FINAL TIPS!!! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Service course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Service. It is also great for professionals who are already working in Customer Service and want to get promoted at work. Requirements To enrol in this Customer Service course, all you need is a basic understanding of the English Language and an internet connection. Career path Customer Service Representative: £18,000 to £25,000 per year Call Center Supervisor: £22,000 to £30,000 per year Customer Success Manager: £30,000 to £45,000 per year Customer Experience Specialist: £25,000 to £35,000 per year Client Relations Manager: £35,000 to £50,000 per year Customer Service Team Leader: £25,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited Hardcopy Certificate Hard copy certificate - £10.79 CPD Accredited Hardcopy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

10 in 1 Retail Management Bundle The retail industry is a dynamic and exciting field with plenty of opportunities for growth and advancement. As a retail manager, you'll be responsible for overseeing the day-to-day operations of a store or chain of stores. This includes everything from hiring and training staff to managing budgets and developing marketing campaigns. You'll also need to be able to analyse customer data and make informed business decisions based on that information. But it's not all about the numbers. As a retail manager, you'll also need to be a strong leader and motivator, able to inspire your team to deliver excellent customer service and drive sales. And with the rise of e-commerce, you'll need to be able to adapt to changing technologies and trends in the industry. If you're ready for a challenging and rewarding career, retail management could be the perfect fit for you. With the right skills and knowledge, you'll be able to lead your team to success and make a real impact in the retail world. In this course, you will gain a comprehensive understanding of the principles and practices of retail management. You will learn about the different types of retail businesses and the challenges and opportunities that exist in the retail market. You will also explore the key factors that drive customer satisfaction and loyalty, as well as the role of marketing in retail. In addition to these core concepts, you will delve into topics such as inventory management, visual merchandising, and how to use technology to improve store operations. This Retail Management Bundle Contains 10 of Our Premium Courses for One Discounted Price: Course 01: Retail Management Skills Course 02: Fashion Store Assistant Course Course 03: Product Management Course 04: Visual Merchandising Diploma Course 05: Xero Accounting & Bookkeeping Course Course 06: Financial Analysis Course Course 07: Strategic Marketing & Planning Course 08: Warehouse Safety Training Course 09: UK Tax Accounting Course 10: Time Management Learning Outcome: What are the key drivers for a successful retail business Develop and implement effective marketing strategies for a retail business Use technology to improve store operations and increase efficiency Manage inventory and visual merchandising effectively to drive sales and customer satisfaction Why Prefer Us? All-in-one package of 10 premium coursesbundle Earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Globally accepted standard lesson planning Free Assessments 24/7 tutor support. This course is designed to and comes with other courses that will help you gain complete knowledge on Retail Management. *** Course Curriculum *** Course 1: Retail Management Skills Course Module 01: Introduction Module 02: Strategy Module 03: Buying and Merchandising Module 04: Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Location Module 11: Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Brand Management Module 17: Health & Safety for Stores Module 18: Consumer Rights Act Assessment Process Once you have completed all the courses in this bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course should be taken by anyone who wants to understand more about the topic. With the aid of this course, you will gain a solid comprehension of the subject and be able to grasp the fundamental ideas. Additionally, this training is ideal for Those who are working for a promotion Those in charge of leading a team Owners and operators of businesses Entrepreneurs Companies wishing to train their staff might also benefit significantly from this course. Requirements You will not need any prior background or expertise. Career path Retail Development Manager Retail Manager E-Commerce Manager Store Assistant Retail Customer Service Manager Certificates CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD CPD Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Explore the intricacies of corporate relationship building with our comprehensive course. From mastering effective communication and cross-cultural interactions to fostering trust, collaboration, and long-term success, discover essential skills for navigating the professional landscape. Enroll now for expert guidance in achieving your corporate relationship goals.

Overview Uniform System of Accounting for Lodging Industries Part 1 Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Uniform System of Accounting for Lodging Industries Part 1 Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: Introduction Introduction To The Course 00:02:00 Introducing Hotel Operating Structure-Profit Centers 00:03:00 Introducing Hotel Operating Structure-Support Centers 00:03:00 Explaining The Main Profit & Loss Statement 00:09:00 Section 02: Revenue Room Profit & Loss - Transient Market Segment 00:10:00 Rooms - Group Market Segment Explained 00:09:00 Rooms Division - Contract Revenue And Other Room Revenue 00:06:00 Other Rooms Revenue Consideration - Packages Barter Loyalty Program 00:09:00 Section 03: Expenses Structure Of Room Departmental Expenses 00:09:00 Labour Cost Departments And Positions 00:05:00 Labour Cost Departments And Positions 00:06:00 Other Labour Cost Items For Room Division 00:11:00 Room Expenses A-D 00:17:00 Room Expenses E-R 00:23:00 Room Expenses S-Z 00:05:00 Section 04: Room Division Statistics And Reports Introduction To Section On Room Statistics 00:01:00 Ocupancy Statistcis Definitions 00:24:00 Formulas For Room Statistics 00:06:00 Room Statistics Report To Help Understand P&L 00:12:00 Section 05: P&L Analysis And Resources Understanding What Variable Expense Are And Fixed Showing P&L Analysis 00:17:00 Closure Video For Rooms Module 00:01:00 Room Division Definitions Of Revenue And Expenses As Per USALI 00:36:00 Rooms P&L Sample 00:00:00 Assignment Assignment - Uniform System of Accounting for Lodging Industries Part 1 00:00:00

About Course Unlock key insights with our comprehensive guide to market research - propel your business towards unprecedented growth Our immersive online course on Market Research provides a comprehensive exploration into the intricate art and science of understanding consumer behaviour, trends, and market dynamics. Do you want to grow your business and take it to new heights? Achieving sustainable growth requires a deep understanding of your target audience and a keen awareness of industry trends. This marketing course equips you with the knowledge and skills required to understand your target customers and their needs. We start with a brief history and definition of 'market research' before we lay out the six steps of the market research process. This course examines the classifications of market research and explains how to identify research problems to set up the market research process. We show you how to develop and design a market research approach. We also trace the relationship between market problems and research design by distinguishing between exploratory, descriptive and causal research. The course goes over data analysis techniques and discusses how to deliver effective presentations of research findings to facilitate analysis and discussion. We cover qualitative and quantitative market research methods and provide examples to help you with questionnaire design with examples of open- and closed-end questions. We demonstrate data analysis techniques to help you leverage your research findings to make better business decisions. Finally, the course explains how to communicate research results while adhering to market research ethics. This course has no prerequisites and suits anyone interested in business and marketing. It is particularly useful for small business owners, entrepreneurs and marketers and helps you to create focused marketing campaigns that connect with your audience to boost customer engagement, brand loyalty and business success. Sign up to learn how to conduct market research that lets you understand consumer behaviour, spot gaps in the market and grow your business. Whether you're a budding marketer, a business owner, or a student of the commerce field, this course offers a comprehensive and practical guide to mastering market research. Enroll now to gain the knowledge and skills that can help shape business strategies, influence product development, and drive business success. What Will You Learn? Discuss the importance of market research in supporting marketing decision-making Identify the factors that influence the decision to conduct market research Outline the key components of a market research proposal Discuss the significance of problem identification in marketing research Analyse the key characteristics and advantages of qualitative research Recognise the factors that affect the sample size and accuracy in quantitative research Identify the key components and goals of a questionnaire Explain the importance of data validation and quality control Summarise the significance of the report and presentation as key components of marketing research Discuss the ethical principles of research methodology and the importance of integrity in market research Course Content Introduction to Market Research Introduction to Market Research The Market Research Process The Market Research Process Market Research Design Market Research Design Defining the Problem & Developing Research Approach Defining the Problem & Developing Research Approach Qualitative Market Research Qualitative Market Research Quantitative Market Research Quantitative Market Research Questionnaire Design Questionnaire Design Data Analysis Data Analysis Communicating Research Results Communicating Research Results Research Ethics Research Ethics Conclusion Conclusion A course by Xpert Learning Audience Marketers Current and aspiring product managers Business executives Consultants Entrepreneurs

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Feeling burnt out on traditional marketing tactics? Social media is buzzing with potential customers just waiting to be engaged. Did you know that over 50% of UK businesses now utilise social media to engage with customers? Are you ready to ditch the outdated strategies and ignite explosive brand growth? This cutting-edge social media marketing bundle arms you with the secrets to captivating audiences and turning them into loyal fans. This course isn't your average social media marketing snoozefest. We'll crack the code on crafting viral-worthy content that gets shared, liked, and commented on. You'll become a social media ninja, mastering the art of strategic engagement and building a thriving online community. You will learn the secrets of influencer marketing, allowing you to tap into a network of established voices and amplify your brand reach. Plus, you'll learn cutting-edge SEO techniques to dominate search engine results and attract a flood of organic traffic. Courses are Included in This Bundle: Course 01: Social Media Marketing Course -The Step by Step Guide Course 02: Social Media Marketing Strategy Course 03: Digital Marketing - Growth Hacking Techniques Course 04: Advanced Diploma in Digital Marketing at QLS Level 7 Course 05: Facebook Marketing Strategy Course 06: Instagram Marketing Course Course 07: Social Media Influencer Course 08: SEO Masterclass Course 09: How To Do Keyword Research For SEO & Ranking On Google Course 10: Content Writing & Copy Writing For SEO and Sales Course 11: Creative Marketing Plan Stop playing the follower game and become a social media trendsetter. This course empowers you to unleash the true potential of social media and transform your brand into a digital powerhouse. Enrol now and watch your brand take flight! Learning Outcomes of Social Media Marketing Develop a data-driven social media strategy aligned with your business goals. Craft compelling content that engages your audience and drives brand loyalty. Master the art of paid social advertising on platforms like Facebook and Instagram. Analyze social media metrics to measure success and optimize your campaigns. Leverage the power of social media influencers to amplify your reach. Stay ahead of the curve with the latest trends and best practices in social media marketing. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Social Media Marketing Get a free student ID card with Social Media Marketing Training program (£10 postal charge will be applicable for international delivery) The Social Media Marketing is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Social Media Marketing course materials The Social Media Marketing comes with 24/7 tutor support Start your learning journey straight away with this course and take a step toward a brighter future! *** Course Curriculum *** Course 01: Social Media Marketing Course -The Step by Step Guide Module 01: Social Media Marketing Module 02: Sales Psychology Module 03: Business Branding Module 04: Search Engine Optimization Module 05: Facebook MarketingModule 05: Facebook Marketing Module 06: YouTube Marketing Module 07: Instagram Marketing Module 08: Twitter Marketing Module 09: Pinterest Marketing Module 10: LinkedIn Marketing Module 11: Quora Marketing Course 02: Social Media Marketing Strategy The Rise Of Social Media Conducting Market Analysis Auditing Social Media Setting Goals And Selecting Platforms Creating The Social Media Policy Integrating Marketing Strategies Developing Effective Content Understanding The Popular Platforms Launching Successful Campaigns Managing The Community Providing Customer Service Measuring, Analyzing And Reporting The Social Media Strategist Career Course 03: Digital Marketing - Growth Hacking Techniques Module 01: Fundamentals Of Digital Marketing Module 02: Growth Hacking Module 03: Customer Journey Module 04: Content Marketing Module 05: SEO Module 06: E-Mail Marketing Module 07: Facebook Marketing Module 08: Instagram Marketing Module 09: Twitter Marketing Module 10: Youtube Marketing Module 11: Mobile Marketing =========>>>>> And 9 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: £29.99 CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Growth Hackers Social Media Mavens Content Creators Brand Builders Trendsetters Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Social Media Manager Digital Marketing Specialist Content Marketing Strategist SEO Specialist Influencer Marketing Manager Marketing Director Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.