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HACCP: HACCP Course Online Putting your customers’ health at risk should be the last thing on your mind. But, as you are aware, the overall hygiene of your premises is crucial in the food industry. And being cautious is only one aspect of the bigger picture! To ensure that the food you handle, produce, and distribute is completely safe for consumption, you must follow a set of approved rules. A supplier’s regulation differs from that of a manufacturer. Handling hot foods differs from handling cold or frozen foods. Not only must you take safety precautions, but you must also be diligent in terms of documentation and recording in order to comply with UK legislation. A HACCP: HACCP Course system is ideal in this regard for maintaining proper food safety and hygiene in your food business. A HACCP: HACCP Course system addresses various aspects using various approaches. Our HACCP: HACCP Course will provide you with a thorough understanding of the topic in general, eventually leading to an advanced level. We proceed by outlining the legislation, food safety hazards, and system principles after evaluating the system’s fundamentals. Later, we added the process of creating and implementing your system procedures even during this pandemic, so you do not have to worry about it. By completing this HACCP: HACCP Course, you will be fulfilling your legal obligations while reducing the risk of negative publicity or lawsuits. Main Course: Level 3 HACCP Training Course Free Courses Course 01: Level 2 Food Hygiene and Safety Course 02: Level 2 Food Hygiene and Safety for Catering Course 03: Level 2 HACCP Training Course for Catering & Retail [ Note: Free PDF certificate as soon as completing the HACCP: HACCP Course] HACCP: HACCP Course Online This HACCP: HACCP Course consists of 15 modules. Food safety laws are strictly enforced in the United Kingdom. And, during this COVID-19 pandemic, the rules are being enforced more strictly than ever! As a result, any deviation in food safety may result in significant fines, or even your business may be shut down. In such dire circumstances, food business owners must invest in training for themselves and their employees. Course Curriculum of HACCP: HACCP Course Module 01: An Overview of HACCP Module 02: Laws Related to HACCP Module 03: HACCP Alternatives Module 04: Planning a HACCP System Module 05: Understanding Food Safety Hazards Module 06: Prerequisite Programmes Module 07: Creating the HACCP System Module 08: Principle 1: Hazard Analysis Module 09: Principle 2: Critical Control Points Module 10: Principle 3: Critical Limits Module 11: Principle 4: Monitoring Critical Control Points Module 12: Principle 5: Corrective Action Module 13: Principle 6: Verification of the HACCP System Module 14: Principle 7: Documentation Module 15: Implementing the HACCP System Assessment Method of HACCP: HACCP Course After completing HACCP: HACCP Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of HACCP: HACCP Course After completing the HACCP: HACCP Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? HACCP: HACCP Course Online This HACCP: HACCP Course is ideal for those who work in: Restaurants or cafes. Hospitality and catering. Kitchens in schools and workplaces. Stalls, selling food. Supermarkets and butchers. Requirements HACCP: HACCP Course Online To enrol in this HACCP: HACCP Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our HACCP: HACCP Course. Be energetic and self-motivated to complete our HACCP: HACCP Course. Basic computer Skill is required to complete our HACCP: HACCP Course. If you want to enrol in our HACCP: HACCP Course, you must be at least 15 years old. Career path HACCP: HACCP Course Online Food Business Manager or Supervisor Owner of a Food Business Head Chef Lead Quality Controller In a Food Production System Health & Safety Inspector

Customer Service Online Training Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this Level 2 Customer Service course right now. This Customer Service course is ideal for both job seekers and current employees. Learning Outcomes After completing this Customer Service course, you will be able to - Begin your career in any customer-facing role and succeed. Recognize your client's most important needs. Determine what it takes to have excellent customer service. Dealing with difficult clients and difficult situations is a necessary part of the work. Handle complaints professionally and confidently. If you are trying to secure your first job or advance your current customer service career, this Level 2 Customer Service course will make a difference. Take the first big step toward realizing your full potential today with our support. Why Choose this Customer Service Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Free Courses included with Customer Service Course Course 01: Dealing With Difficult People Course 02: Anger Management Customer Service Training An organization's success is determined by the quality of its customer support and services in the business world. The modern consumer prefers brands that prioritize customer service over product selection and even low prices. Customer loyalty cannot be bought at any price, but it can be obtained through excellent customer service. Course Curriculum of Customer Service Module 01: Introduction to Customer Service Module 02: Understanding the Organisation Module 03: Prepare to Deliver Excellent Customer Service Module 04: Communication in the Customer Service Role Module 05: Understand Customers Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Customer Service course. Customer Service Training 39:00 1: Customer Service Training 39:00 PDF Who is this course for? Customer Service Online Training This customer service course is ideal for- Candidates who are looking for a career change. Candidates who want to boost their CVs in order to improve their job chances should read on. Customer support representatives who want to advance their careers by honing their skills. Those who plan to continue their education after graduation. Company owners, administrators, and supervisors. Anyone looking for a rewarding job in customer service. Requirements Customer Service Online Training There are no specific requirements for Customer Service course Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Qualification Number Level 1: 603/5291/7 Qualification Number Level 2: 600/3423/3 Minimum entry age 19 Guided Learning Hours Level 1: 30 Guided Learning Hours Level 2: 115  What does this qualification cover?  Level 1: • Know how to deliver good customer service • Know different communication methods • Know how to provide good customer service in line with organisational procedures • Know how to effectively deal with customer queries, problems and complaints. Level 2: • The principles of customer service • How customer needs and expectations are formed • The principles of responding to customers' problems or complaints • Interpersonal and team working skills • How to meet customer needs and expectations • Communicating effectively with customers • Legislation which supports the customer service process Who is it suitable for?  This qualification is aimed at learners who are new to the customer service sector and wish to improve their knowledge of this area resulting in the achievement of a nationally recognised qualification. The qualification provides learners with the knowledge and understanding in customer service for learners who deal, or intend to deal, with customers on a daily basis as part of their job role and is applicable to a variety of work environments. This qualification is suitable for learners aged 19 and above. What are the entry requirements? There are no specific recommended prior learning requirements for this qualification. How is this qualification structured? Level 1: The qualification is made up of one mandatory unit: • Unit 1 Customer Service Principles Level 2: The qualification is made up of two mandatory units: • Unit 1 Supporting the customer service environment • Unit 2 Delivery of effective customer service How is it assessed? This qualification is assessed via an internally assessed and externally verified portfolio of evidence. Funding for our qualifications This qualification is available fully funded under the Adult Education Budget funding stream and is free to the candidate.

Are you ready to embark on an enlightening journey of wisdom with the Concierge, Hospitality & Receptionist Skills bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our bundle - Concierge, Hospitality & Receptionist Skills. Delve into eight immersive CPD Accredited courses, each a simple course: Course 1: Concierge Course 2: Hospitality Management Level 2 Course 3: Professional Waiter Diploma Course 4: Receptionist Skills Course 5: Master Yourself in Talking with Strangers Course 6: Public Speaking Training Course 7: Business English Perfection Course Course 8: Customer Service Diploma Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Concierge, Hospitality & Receptionist Skills bundle illuminate your path to wisdom. The Concierge, Hospitality & Receptionist Skills bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Concierge, Hospitality & Receptionist Skills package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Concierge, Hospitality & Receptionist Skills bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Concierge, Hospitality & Receptionist Skills community today and let your voyage of discovery begin! Learning Outcomes: Upon completion of the Concierge, Hospitality & Receptionist Skills Bundle, you will be able to: Attain a holistic understanding in the designated areas of study with the Concierge, Hospitality & Receptionist Skills bundle. Establish robust bases across each course nestled within the Concierge, Hospitality & Receptionist Skills bundle. Decipher intricate concepts through the articulate content of the Concierge, Hospitality & Receptionist Skills bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Concierge, Hospitality & Receptionist Skills bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Concierge, Hospitality & Receptionist Skills bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Concierge, Hospitality & Receptionist Skills bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Concierge, Hospitality & Receptionist Skills bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Concierge, Hospitality & Receptionist Skills bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Concierge, Hospitality & Receptionist Skills journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Requirements Without any formal requirements, you can delightfully enrol in this Concierge, Hospitality & Receptionist Skills Bundle. Career path Armed with the Concierge, Hospitality & Receptionist Skills bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Concierge, Hospitality & Receptionist Skills bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Vegetarian Cookery and Cookery Course Online Are you prepared to study the fundamentals of Vegetarian Cookery and set off on an exciting educational journey? our Vegetarian Cookery course will provide the fundamental know-how and abilities required to succeed in Vegetarian Cookery and beyond. Our Vegetarian Cookery course provides all the knowledge of vegetarian cuisine and essential cooking techniques. Also, the Vegetarian Cookery course explains flavour profiling with herbs and spices. Moreover, the Vegetarian Cookery course includes plant-based protein sources, salad making, soups and stews. This Vegetarian Cookery course teaches how to prepare grain dishes and vegetable-centric main courses. By using Vegetarian Cookery ideas you can bake and make desserts. This Vegetarian Cookery course also describes menu planning and presentation with nutritional considerations. Join our Vegetarian Cookery course to receive a strong foundation in vegetarian cooking essentials tailored to your specific learning needs. Learning Outcome of Vegetarian Cookery After completing the Vegetarian Cookery course, you will know about: The Vegetarian cuisine and essential cooking techniques. Flavour profiling with herbs and spices and plant-based protein sources is included in the Vegetarian Cookery course. Creative salad-making, soups, stews and grain dish-making techniques are included in this Vegetarian Cookery course. This Vegetarian Cookery course describes how to make vegetable-centric main courses. Global vegetarian delights, baking and desserts sans animal products are all elaborated in the Vegetarian Cookery lessons. This Vegetarian Cookery course teaches how to plan and present a healthy menu. Main Course: Vegetarian Cookery Course Free Courses are including with this Vegetarian Cookery and Cookery Course Vegetarian Cookery and Cookery Course, We Offer a free Level 2 HACCP Training For Catering & Retail Course Vegetarian Cookery and Cookery Course, We Offer a free Level 3 HACCP Training Course Vegetarian Cookery and Cookery Course, We Offer a free Level 2 Food Hygiene and Safety Course Special Offers of this Vegetarian Cookery and Cookery Course This Vegetarian Cookery and Cookery Course includes a FREE PDF Certificate. Lifetime access to this Vegetarian Cookery and Cookery Course Instant access to this Vegetarian Cookery and Cookery Course Get FREE Tutor Support to this Vegetarian Cookery and Cookery Course Vegetarian Cookery and Cookery Course Online We cover all of the fundamental vegetarian cooking methods and information in our Vegetarian Cookery: Vegetarian Cookery Course. Using herbs and spices to create flavor profiles is another topic covered in the Vegetarian Cookery course. The Vegetarian Cookery course also covers salad dressings, soups, stews, and plant-based protein sources. You will learn how to make main courses that are primarily made of grains and vegetables in this vegetarian cooking course. You could bake and make desserts with the aid of vegetarian cooking concepts. This vegetarian cooking course covers menu planning and presentation as well as nutritional issues. Who is this course for? Vegetarian Cookery and Cookery Course Online Students at different phases of their vegetarian cooking journeys might benefit from taking the Vegetarian Cookery Essentials course. Requirements Vegetarian Cookery and Cookery Course Online To enrol in this Vegetarian Cookery and Cookery Course, students must fulfil the following requirements. To join in our Vegetarian Cookery and Cookery Course, you must have a strong command of the English language. To successfully complete our Vegetarian Cookery and Cookery Course, you must be vivacious and self driven. To complete our Vegetarian Cookery and Cookery Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Vegetarian Cookery and Cookery Course. Career path Vegetarian Cookery and Cookery Course Online Successful completion of the Vegetarian Cookery Essentials course can lead to fascinating job options in a variety of Vegetarian Cookery-related industries. Like this: Vegetarian Cookery Specialist Vegetarian Cookery Researcher Vegetarian Cookery Educator

Providing Customer service products and services for businesses and other organisations including face-to-face telephone, digital and written contact and communications

Customer service is the key to business success. Excellent customer service builds brand loyalty, enhances the customer's journey and meets their collective needs to keep them satisfied and coming back. This course is the ultimate beginner's guide, providing you with key skills needed for any customer-facing role. From telephone etiquette to stress management strategies, learn from the experts and fast track your career online. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes Of This Training Learn how to handle complaints professionally and with confidence Develop the essential communication skills to deal with all types of customers Know how to provide excellent customer service over the phone Understand the steps to successful stress management for the workplace Identify what your customers want and expect from your service Take your career to the next level with an accredited proficiency Progression: After completing this course you can progress towards- Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Diploma in Customer Service (RQF) Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Customer Service Course WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ BONUS LECTURE!!! FINAL TIPS!!! BONUS LECTURE!!! FINAL TIPS!!! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This training applies to anyone who is looking to kickstart their career in a customer-facing role Requirements The Customer Service program does not require any prior knowledge This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path On successful completion of this Training, you will have the essential skills needed to provide excellent customer service face-to-face and over the phone. Certificates CPD Accredited Certificate Digital certificate - £10 Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

In this course, we’re going to cover all the strategies you need to succeed in customer service.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Course Overview Learn the secrets to successful telephone customer service and kickstart your career as Call Centre Representative, with this video-guided training course. This Online Call Centre Training Course is designed to provide learners with the skills they'll need to speak like a star, handle difficult customers, train employees, and carry out other essential call centre duties. Through case studies and video lessons, you will learn how to improve your telephone etiquette, with tips and techniques for handling complaints, leaving voicemail messages, and managing inbound/outbound calls. You'll also learn some useful strategies for minimising phone distractions to maintain a high standard of customer service at all times. By the end of this course, you will have an excellent understanding of the principles of proper phone language, as well as the skills to maintain high customer satisfaction by developing proper phone etiquette. Take your telephone customer service skills to the next level and improve your performance to earn regular bonuses! What You Will Learn This Call Centre Training Course is designed to teach learners the essential skills required to succeed in a telephone customer service role. It covers the fundamentals of telephone etiquette, staff training methods, industry best practice, and much more. How to Speak Like a Star How to Handle Rude or Angry Callers An Introduction to Basic Telephone Etiquette Skills Required to Work in a Professional Call Centre Providing Excellent Telephone Customer Service Goal Setting and Benchmarking Closing techniques and Wrapping Up How to Handle Voicemail Messages Methods of Training Employees Ways to Eliminate phone Distractions Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.