48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Do you dream of venturing into the fascinating world of travel? Whether it's planning unforgettable events, managing hospitality establishments, or sharing your travel experiences with the world, our 'Travel Agent' bundle of courses is your passport to success! Our Travel Agent bundle offers a comprehensive theoretical exploration of a dozen high-demand fields. Delve into the exciting arena of Travel & Tourism, master the art of event planning, and steer the helm of Hotel & Hospitality Management. As a travel agent, you will also learn the nuances of Concierge services, Customer Relationship Management, and even the skill of becoming a captivating Travel Blogger. The bundle doesn't stop there. Broaden your horizons with the Smartphone Photography course, a must for any travel enthusiast. Learn how to engage your audience through the Complete Communication Skills Master Class. Discover how to orchestrate the journey from point A to B with our Transport Manager Course and understand the nitty-gritty of Logistics Management. Finally, engage with an international audience with our Cross-Cultural Awareness Training. Immerse yourself in this thrilling journey and become the ultimate Travel Agent you've always aspired to be. Learning Outcomes By the end of this Travel Agent bundle course, learners will be able to: Gain a theoretical understanding of the dynamic field of Travel & Tourism. Develop comprehensive event planning strategies and learn to manage hospitality establishments. Understand the critical role of Concierge services and Customer Relationship Management in the travel industry. Learn the art of Travel Blogging and Smartphone Photography to enhance your travel narratives. Sharpen your communication skills and broaden your understanding of logistics and transport management. Learn to operate in a diverse, multicultural environment with Cross-Cultural Awareness Training. Gain comprehensive knowledge to jumpstart your career as a successful Travel Agent. The 'Travel Agent bundle encompasses a diverse spectrum of courses that collectively offer a robust foundation for anyone interested in the travel industry. Each course is meticulously designed to provide theoretical insights into its respective subject, equipping learners with the knowledge they need to excel as travel agents. The Travel & Tourism and Event Planning courses elucidate the exciting opportunities within the travel industry, while the Hotel & Hospitality Management course explores the intricate dynamics of the hospitality sector. Courses on Concierge services and Customer Relationship Management highlight the importance of excellent service in the travel industry. Aspiring travel bloggers and photographers will find valuable lessons in the Travel Blogging and Smartphone Photography courses, while the Complete Communication Skills Master Class, Transport Manager Course, and Logistics Management will instill essential business and management skills. Lastly, Cross-Cultural Awareness Training imparts knowledge of effectively interacting with diverse cultures, a crucial skill for the global travel agent. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Travel Agent course is perfect for: Individuals aspiring to become travel agents. Travel enthusiasts seeking a career in the travel and tourism industry. Professionals in hospitality or event planning looking to broaden their knowledge base. Aspiring travel bloggers or photographers wanting to enhance their storytelling skills. Career path Travel Agent: Expected salary range in the UK is £20,000 - £30,000 per annum. Travel Blogger: Expected salary can range from £18,000 - £50,000 per annum Hotel Manager: Expected salary range in the UK is £28,000 - £60,000 per annum. Event Planner: Expected salary range in the UK is £20,000 - £40,000 per annum. Concierge: Expected salary range in the UK is £15,000 - £27,000 per annum.
Immerse yourself in the captivating realm of digital product management and marketing through our comprehensive Digital Product Management and Marketing with CRM course, where your acquired skills can unlock doors to compelling career opportunities. As per the UK's labour market, the yearly earnings for professionals in this domain range from £45K to £80K, reflecting its high demand and the value these skills add to businesses across industries. This uniquely tailored bundle includes three integral courses - Digital Product Management, Marketing, and Diploma in Customer Relationship Management (CRM). Delve into the depths of each subject, exploring the theoretical framework and conceptual insights necessary to navigate this digital world. This knowledge will set the foundation for becoming an effective product manager, a strategic marketer, or a CRM specialist. Each course in this Digital Product Management and Marketing with CRM bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Digital Product Management Marketing Diploma in Customer Relationship Management (CRM) Learning outcomes from this bundle: Gain a comprehensive understanding of digital product management, including product lifecycle and strategy. Develop a deep understanding of marketing principles and strategies. Understand the significance and implementation of Customer Relationship Management (CRM). Understand how to leverage CRM for customer retention and profitability. Learn the processes and stages involved in developing, launching and managing digital products. Acquire knowledge on how to formulate and execute marketing strategies effectively. The Digital Product Management course will provide you with a strong theoretical foundation, delving into the principles and methodologies of managing digital products. You will learn about product lifecycles, strategy formation, and product portfolio management, giving you a robust understanding of the role and responsibilities of a digital product manager. The Marketing course dives into the core concepts and strategies integral to marketing in the digital age. It examines marketing theories, strategic planning, consumer behaviour, and marketing mix. The course is designed to impart knowledge to successfully navigate the increasingly competitive digital marketing landscape. Lastly, the Diploma in Customer Relationship Management (CRM) aims to provide learners with a comprehensive understanding of CRM's role in maintaining customer relationships and driving business profitability. The course delves into customer acquisition, retention strategies, and understanding customer lifetime value. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals aspiring to step into roles such as Digital Product Manager, Marketing Specialist, or CRM Specialist. Entrepreneurs looking to gain an edge in managing and marketing their digital products. Marketing graduates seeking advanced theoretical knowledge in the domain. Individuals aiming for a career shift into the digital marketing and product management space. Anyone with a keen interest in understanding the dynamics of digital product management, marketing, and CRM. Career path A career path with this bundle: Digital Product Manager - £45K to £60K/year Marketing Specialist - £35K to £50K/year CRM Specialist - £40K to £55K/year Product Marketing Manager - £50K to £70K/year Digital Marketing Consultant - £40K to £60K/year CRM Consultant - £45K to £65K/year Director of Product Management - £70K to £90K/year Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99 Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon successful completion of the course, learners can obtain a CPD Quality Standards PDF certificate for Digital Product Management absolutely free! Upon finishing Marketing and Diploma in Customer Relationship Management (CRM), you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!
2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access
Sales Management Training: Empowering Sales Teams for Success Are you ready to elevate your sales game and lead your team to unprecedented success? Welcome to the Sales Management Training course, a comprehensive program designed to equip you with the skills, strategies, and insights needed to excel in the dynamic world of sales management. Course Overview: Sales Management Training is a structured, five-module course tailored to empower sales managers, team leaders, and aspiring sales professionals with the knowledge and tools necessary to drive revenue growth, enhance team performance, and foster lasting customer relationships. Let's delve into each module: Module 1: Sales System and Strategy Development In this foundational module, participants will learn to craft effective sales systems and strategies aligned with organizational goals and market dynamics. From understanding target markets to defining value propositions, participants will gain insights into building robust frameworks to drive sustainable sales growth. Module 2: Sales Process Optimization and Team Management Module 2 focuses on optimizing sales processes and empowering sales teams for peak performance. Participants will explore techniques for streamlining workflows, leveraging technology for efficiency, and fostering a culture of accountability and collaboration within their teams. Module 3: Sales Strategies and Analytics In Module 3, participants will dive deep into advanced sales strategies and analytics to uncover actionable insights from sales data. From segmentation and targeting to performance tracking and trend analysis, participants will learn how to harness the power of data to refine strategies, identify opportunities, and drive informed decision-making. Module 4: Customer Relationship Management and Performance Building and nurturing customer relationships is at the heart of successful sales management. In this module, participants will explore best practices for customer relationship management (CRM), including effective communication, customer retention strategies, and methods for delivering exceptional customer experiences. Additionally, participants will learn to measure and optimize team performance to achieve outstanding results. Module 5: Sales Forecasting and Deal Closure In the final module, participants will master the art of sales forecasting and deal closure. From pipeline management to negotiation techniques, participants will gain the skills and confidence needed to navigate the sales cycle, overcome objections, and secure successful deals. Key Features: Engaging multimedia content, including video lectures, case studies, and interactive exercises Expert insights and real-world examples from seasoned sales professionals Practical tools and templates for immediate application in the workplace Collaborative learning environment, fostering peer-to-peer interaction and knowledge sharing Who Should Enroll: Sales managers and team leaders Sales professionals seeking career advancement Entrepreneurs and business owners looking to enhance their sales strategies Takeaway Benefits: Upon completion of the Sales Management Training course, participants will: Gain a comprehensive understanding of sales management principles and best practices Develop strategic insights to drive revenue growth and optimize sales processes Strengthen leadership skills to motivate and empower sales teams Cultivate lasting customer relationships and enhance customer satisfaction Acquire practical tools and techniques to improve sales forecasting and deal closure rates Are you ready to transform your approach to sales management and unlock new opportunities for success? Enroll in Sales Management Training today and embark on a journey toward sales excellence! Course Curriculum Module 1_ Sales System and Strategy Development Sales System and Strategy Development 00:00 Module 2_ Sales Process Optimisation and Team Management Module 2_ Sales Process Optimisation and Team Management 00:00 Module 3_ Sales Strategies and Analytics Sales Strategies and Analytics 00:00 Module 4_ Customer Relationship Management and Perfo Customer Relationship Management and Perfo 00:00 Module 5_ Sales Forecasting and Deal Closure Sales Forecasting and Deal Closure 00:00
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Learn how to build a positive public image and attract your target market by enrolling in our expertly designed Level 3- Public Relation Course. This course educates you on precise concepts to build mutually beneficial relations between a company and the public to manage and maintain its reputation. Through this course, you will get equipped with a range of developed skills to maintain and manipulate public opinion in various ways. We will train you to develop effective public relations strategies and campaigns to promote great information flow within your organization. Brace yourself for success in a variety of professional fields by enrolling today! Level 3- Public Relation Course has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. This Bundle Consists of the following Premium courses: Course 01: Level 3- Public Relation Course Course 02: Customer Relationship Management Course 03: Media and Public Relations Course 04: Telesales Executive Training Course 05: Sales: Psychology of Customers Course 06: Facilities Management Level 3 Course 07: Online Meeting Management Course 08: Effective Communication Skills Diploma Course 09: The Formula to Talk with Strangers Course 10: Public Speaking and Presentation Skill Course Course 11: Touch Typing Essential Skills Level 3 So, enrol now to advance your PR: Public Relation career! How will I get my Certificate? After successfully completing the PR: Public Relation course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your PR: Public Relation expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Course 01: Level 3- Public Relation Course Introduction Concepts Management and Organisation of Public Relations Public Relations Tactics and Research Major Fields of Public Relations Practice Part I Major Fields of Public Relations Practice Part II Social Media and PR Crisis management Ethics & Professionalism in Public Relations Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Media and Public Relations Module One: Networking for Success (I) Module Two: Networking For Success (II) Module Three: The Meet and Greet Module Four: Dressing for Success Module Five: Writing Module Six: Setting Goals Module Seven: Media Relations Module Eight: Issues and Crisis Communication Planning Module Nine: Social Media (The PR Toolkit) Module Ten: Employee Communications CPD 110 CPD hours / points Accredited by CPD Quality Standards Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.
***Don't Spend More; Spend Smart*** Life Just Got Better This Summer! Save Up To £5,206 and get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Logistics Management and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Logistics Management bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Logistics Management course that will enhance your skills and prepare you for the competitive job market. Also, our Logistics Management experts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Logistics Management, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Logistics Management Bundle Consists of the following Premium courses: Course 01: Logistic Management Course 02: Transport Management Diploma Course 03: Purchasing & Procurement Course - Level 3 Course 04: Supply Chain Management Course 05: Material Management Course 06: Warehouse Course 07: Warehouse Safety Course 08: Delivery Driver Training Course 09: Driver Safety Awareness Certificate Course 10: Spill Management Training Course 11: Customer Relationship Management Course 12: Effective Communication Skills Course 13: Logistics of Crude Oil and Petroleum Products Course 14: Time Management Benefits you'll get choosing Apex Learning for this Logistics Management: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable experience without leaving your home How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of Logistics Management Bundle Course 01: Logistic Management Introduction to Logistic Management Planning Framework for Logistics Supply Chain Management Logistics Management and Organisation Sourcing, Purchasing, and Procurement Channels of Distribution Supplier Relationship Management Inventory Planning and Management Principles of Warehousing Transport Management Negotiation Techniques Customer Service and Logistics Course 02: Transport Management Diploma An Introduction to Successful Transport Management The UK's Travel Infrastructure - Road and Rail Road Freight and Transport Management Passenger Road Transport and its Management Rail and Transport Management Transport Management for Ports and Inland Waters Transport Management for Airlines Trends, Challenges and Best Practice in Transport Management Transport Management and Health and Safety Course 03: Purchasing & Procurement Course - Level 3 Supply Chain Basics Role of Procurement in an Organisation The Purchasing Cycle Purchasing Toolkits Managing Competitive Bids Quality Management Supplier Relationship Management Analysing and Reducing Risk in the Supply Chain Improving Efficiency and Accuracy Category Management Inventory Management E-Procurement Course 04: Supply Chain Management An overview of Supply Chain Management Role of logistics of Supply Chain Customer Response Principles and Systems Supply Chain System and Principles Global Supply Chain Operations Inventory Strategies for Supply Chain Warehouse Management and Operations Supply Chain Design and Monitoring Supply Chain Network and Evaluating Supply Chain Planning and New Business Concepts Aligning your supply chain process with your business Course 05: Material Management Introduction to Material Management Purchasing and Supply Chain Management Inventory Management, Planning and Control Stores Management and Control Forecasting Material Requirements Planning Materials Handling Course 06: Warehouse Fundamentals of Warehouse Management Warehousing: Function, Benefits and Types of Warehousing Core Functions Of A Warehouse Management System Challenges Of Warehouse Management Technology In The Warehouse Supply Chain Management Concepts Warehouse Management Technologies to Adopt Order Picking in the Warehouse Managing Warehouse Inventory Organize the Storage of Inventory in a Warehouse Inventory Management Techniques Inventory Control Flow of Processing Logistics and Supply Chain In A Warehouse Inventory Classification In The Warehouse The Role Of Human Resource management In A Warehouse Warehouse Safety Warehouse Cost Management Improve Warehouse Efficiency and Reduce Costs Course 07: Warehouse Safety The Role of Warehouse Introduction to Warehouse Safety Health and Safety Management in Warehouses General Warehouse Hazards Manual and Mechanical Handling Site Safety Course 08: Delivery Driver Training Introduction to the Delivery Driving Delivery and Collection Maintaining Records Effective Route Planning Stress Management Driver CPC Maintain Traffic Laws Parking and Reversing Driving in Adverse Weather Condition Safety Regulations and Hygiene Vehicle Maintenance and Safety Zero Contact Delivery Methods Course 09: Driver Safety Awareness Certificate Introduction to Safe Driving Reading the Signals and Marks on the Road Pre-Journey Safety Check (Vehicle and Driver) Safe Driving Tactics for Driving in the UK Driving in Poor Condition Driving and Human Health In the Events of Accidents and Breakdowns Laws and Policies Involving Road Safety Course 10: Spill Management Training Introduction to Spill Management Hazardous Substances Pollution Incident Response Planning Managing a Spill Spill Clean-Up Guideline Spills on a Road or Highway Diesel Spillages: An Overview Site-Specific Pollution Control Options Spill Prevention & Control Checklist Ways to Encourage Best Practice Course 11: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 12: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 13: Logistics of Crude Oil and Petroleum Products About The Course The Different Methods of Transport Marine Transport Transport by Pipeline Comparing Transport Costs Storage and Delivery to the Refinery Dispatch of Petroleum Products Controls at Dispatch Course 14: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style And Much More... CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Logistics Management bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Logistics Management is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
Are you ready to embark on an enlightening journey of wisdom with the Event Management, Wedding Planner, Photography & Catering Management bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our bundle - Event Management, Wedding Planner, Photography & Catering Management. Delve into eight immersive CPD Accredited courses, each a simple course: Course 1: Event Management and Planning Course Course 2: Wedding Planner Course 3: Wedding Photography Course 4: Kids Party Planner Diploma Course 5: Floristry Course 6: Catering Management Course 7: Hospitality Management Level 2 Course 8: Customer Relationship Management Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Event Management, Wedding Planner, Photography & Catering Management bundle illuminate your path to wisdom. The Event Management, Wedding Planner, Photography & Catering Management bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Event Management, Wedding Planner, Photography & Catering Management package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Event Management, Wedding Planner, Photography & Catering Management bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Event Management, Wedding Planner, Photography & Catering Management community today and let your voyage of discovery begin! Learning Outcomes: Upon completion of the Event Management, Wedding Planner, Photography & Catering Management Bundle, you will be able to: Attain a holistic understanding in the designated areas of study with the Event Management, Wedding Planner, Photography & Catering Management bundle. Establish robust bases across each course nestled within the Event Management, Wedding Planner, Photography & Catering Management bundle. Decipher intricate concepts through the articulate content of the Event Management, Wedding Planner, Photography & Catering Management bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Event Management, Wedding Planner, Photography & Catering Management bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Event Management, Wedding Planner, Photography & Catering Management bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Event Management, Wedding Planner, Photography & Catering Management bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Event Management, Wedding Planner, Photography & Catering Management bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Event Management, Wedding Planner, Photography & Catering Management bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Event Management, Wedding Planner, Photography & Catering Management journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Requirements Without any formal requirements, you can delightfully enrol in this Event Management, Wedding Planner, Photography & Catering Management Bundle. Career path Armed with the Event Management, Wedding Planner, Photography & Catering Management bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, this bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Are you looking to enhance your Service Helpdesk & Technical Support Skills and make yourself a valuable asset in today's job market? Look no further, because our online course is designed to help you achieve just that! Our Service Helpdesk & Technical Support Skills course is ideal for professionals who want to enhance their existing skill set, beginners who want to kickstart their career, or even freelancers who want to start a new business on housekeeping. With this course, you'll gain practical knowledge and skills that are essential for anyone working in customer service and technical support. Learning Outcome of Service Helpdesk & Technical Support: Effective communication skills: Learn how to communicate clearly and effectively with customers and colleagues. Phone etiquette: Master the art of answering and making calls, and build a positive rapport with customers. Active listening: Learn how to listen actively and respond appropriately to customer needs. Problem-solving: Develop problem-solving skills to help you quickly and effectively resolve customer issues. Organisational skills: Learn how to manage your workload and stay organised in a fast-paced work environment. Customer relationship management: Learn how to build and maintain strong customer relationships over time. Business writing skills: Develop effective business writing skills to create clear, concise, and professional written communications. This Service Helpdesk & Technical Support Skills Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: IT Support Technician Training Course 03: Email Writing Training Course 04: Workplace Safety Course 05: Dealing With Difficult People Training Course Course 06: Document Control Course 07: GDPR Course 08: Level 2 Microsoft Office Essentials Course 09: Minute Taking Essentials Level 2 Course 10: Workplace Confidentiality Course 11: Customer Relationship Management Service Helpdesk & Technical Support Skills Curriculum of Service Helpdesk & Technical Support Skills Bundle Course 01: Service Helpdesk & Technical Support Course Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash How will I get my Certificate? After successfully completing the Service Helpdesk & Technical Support Skills course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) So, enrol now in this Service Helpdesk & Technical Support Skills course to advance your career! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Service Helpdesk & Technical Support Skills Anyone from any background can enrol in this Service Helpdesk & Technical Support Skills bundle. Requirements Service Helpdesk & Technical Support Skills Our Service Helpdesk & Technical Support Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path Service Helpdesk & Technical Support Skills Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
Our Business Management course is designed by the relevant industry experts so that you can gain excellent theoretical and practical knowledge and skills in business management. In modern businesses, the business administrator or business manager is the key person who contributes effectively to the organisation's success and is considered a leader in contemporary management approaches. This course is designed in such a way to provide candidates with effective knowledge and essential skills that are in demand in modern organisations. This Business Management course will teach you more about what it takes to be a manager and business analyst. Through this course, you will gain in-depth knowledge of business management, as well as the roles and responsibilities of business managers in modern organisations. The Business Management course will teach you about various business operations such as human resource management, communication management, risk analysis, evaluation and management, and customer relationship management. It will define business managers' roles in all of these operations. Furthermore, through this course, you will learn how teams are formed within an organisation and effectively managed. Learning Outcomes After completing this Business Management course, the learner will be able to: Gain a thorough understanding of Business Management. Understand the basic concepts of Human Resource Management. Understand the basic concepts of Customer Relationship Management. Understand the basic concepts of Performance Management. Understand the basic concepts of Risk Management. Why Choose Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Business Management Bundle Course Course 01: Business Management Course 02: Level 7 Business Management Course Course 03: Level 7 Diploma in Leadership and Management Course 04: Level 7 Diploma in Operations Management Course 05: Level 7 Life Coaching Course 06: Anger Management Course 07: Level 5 Negotiation Skills Course Course 08: Level 5 Proofreading & Copy Editing Course 09: Level 5 Diploma in Risk Management Course Course 10: Level 5 Diploma in Business Analysis Course 11: Level 4 Copywriting Course 12: Level 1 Business Management Course 13: Minute Taking Course Course 14: Workplace Stress Management Course 15: Dealing With Difficult People Course 16: Level 7 Diploma in Facilities Management Course Course 17: Level 5 Report Writing Course Course 18: Level 3 Business Administration Course 19: Level 2 Diploma in Business Administration Course 20: Communication Skills Course ***Other Benefits of this Bundle Course Free 20 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Business Management course] ***Business Management*** Detailed course curriculum of Business Management Module 01: An Overview of Business Management Module 02: Fundamental Concepts of Human Resource Management Module 03: Fundamental Concepts of Customers Relationship Management Module 04: Fundamental Concepts of Performance Management Module 05: Fundamental Concepts of Risk Management Assessment Method After completing each module of the Business Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Business Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Business Management The course is ideal for individuals interested in business management and learning more about the business world and its administration. Requirements **Business Management There are no specific requirements for this Business Management course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included