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A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Bundle Course Course 01: Secretary : Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 1 Certificate in Well-being Course 08: Level 2 Customer Service Course 09: Mental Health Support Worker Course 10: Workplace Stress Management Course 11: Level 2 Award in Job Search and Interview Skills ***Others Included of Medical Secretary & Receptionist Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Level 2 Award in Job Search and Interview Skills*** ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Professional Telephone Receptionist Course Course is one of our best selling and most popular course. This course is suitable for anyone aspiring to or already working in the field of reception and looks at skills needed to improve workplace management. By taking this course you will gain the necessary skills to perform effectively in this field. The Professional Telephone Receptionist Course Course is organized into 13 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 12 hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Professional Telephone Receptionist Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Professional Telephone Receptionist Course Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Professional Telephone Receptionist Course- Activities 00:00:00 Mock Exam Mock Exam- Professional Telephone Receptionist Course 00:20:00 Final Exam Final Exam- Professional Telephone Receptionist Course 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview This comprehensive course on Professional Telephone Receptionist Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Professional Telephone Receptionist Course comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Professional Telephone Receptionist Course. It is available to all students, of all academic backgrounds. Requirements Our Professional Telephone Receptionist Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 01:18:00 total length •Core Skills Required: 00:11:00 •Self-Management (I): 00:07:00 •Module Three: Self-Management (II): 00:08:00 •Time Management (I): 00:07:00 •Time Management (II): 00:08:00 •Organizing and Planning (I): 00:07:00 •Organizing and Planning (II): 00:07:00 •Communication (I): 00:07:00 •Communication (II): 00:08:00 •Module Ten: Additional Challenges: 00:08:00

Medical Receptionist: Medical Receptionist Course Online Enrol on our Medical Receptionist: Medical Receptionist Course to ensure that your Clinic or Medical Facility runs smoothly and efficiently. By studying this Medical Receptionist: Medical Receptionist Course, you will quickly master the difficult task of managing a medical environment and all of its challenges. Whether you're a manager or an administrator, our comprehensive Medical Receptionist: Medical Receptionist Course will prepare you for any situation that may arise in your line of work. This Medical Receptionist: Medical Receptionist Course provides you with a thorough understanding of the medical and clinical administration responsibilities. From filing confidential medical records to controlling the flow of medicinal stocks and supplies, you'll learn everything you need to know. Enrol in this valuable Medical Receptionist: Medical Receptionist Course today to ensure that you are fully aware of your legal and ethical responsibilities as an administrator. Why choose this Medical Receptionist: Medical Receptionist Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Medical Receptionist: Medical Receptionist Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Medical Receptionist: Medical Receptionist Course. Courses you will GET: Course 01: Medical Receptionist Course 02: Level 5 Diploma in Medical & Clinical Administration Course 03: Executive Secretary & PA Training [ Note: Free PDF certificate as soon as completing the Medical Receptionist: Medical Receptionist Course] Medical Receptionist: Medical Receptionist Course Online This Medical Receptionist: Medical Receptionist Course consists of 13 modules. Curriculum of Medical Receptionist: Medical Receptionist Course Module 01: The National Health Service Module 02: Patient (Customer) Care Module 03: Communication Module 04: Law, Ethics and Medicine Module 05: Health & Safety in a Clinical Environment Module 06: Practical Reception Skills in General Practice Module 07: The Hospital Service Module 08: Private Medicine Module 09: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine Assessment Method of Medical Receptionist: Medical Receptionist Course After completing Medical Receptionist: Medical Receptionist Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Medical Receptionist: Medical Receptionist Course After completing the Medical Receptionist: Medical Receptionist Course, you can instantly download your certificate for FREE. Who is this course for? Medical Receptionist: Medical Receptionist Course Online This Medical Receptionist: Medical Receptionist Course is ideal for individuals who want to start or advance their careers in Medical Reception and Medical Administration roles. Requirements Medical Receptionist: Medical Receptionist Course Online To enrol in this Medical Receptionist: Medical Receptionist Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Medical Receptionist: Medical Receptionist Course. Be energetic and self-motivated to complete our Medical Receptionist: Medical Receptionist Course. Basic computer Skill is required to complete our Medical Receptionist: Medical Receptionist Course. If you want to enrol in our Medical Receptionist: Medical Receptionist Course, you must be at least 15 years old. Career path Medical Receptionist: Medical Receptionist Course Online After completing this Medical Receptionist: Medical Receptionist Course, you will be able to pursue a variety of careers, including: Healthcare Administrator GP Receptionist Patient Coordinator Medical Assistant Medical Receptionist

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Hotel Management with Hotel Receptionist and Hospitality Management Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Hotel Management with Hotel Receptionist and Hospitality Management Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Hotel Management with Hotel Receptionist and Hospitality Management Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Hotel Management with Hotel Receptionist and Hospitality Management Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Hotel Management with Hotel Receptionist and Hospitality Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Hotel Management with Hotel Receptionist and Hospitality Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Hotel Management with Hotel Receptionist and Hospitality Management course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Hotel Management with Hotel Receptionist and Hospitality Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Hotel Management with Hotel Receptionist and Hospitality Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Hotel Management with Hotel Receptionist and Hospitality Management is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction to Hotel Management Hotel Business Administration 00:15:00 Type of Hotels 00:15:00 Hotel Administration Structure 00:15:00 Hospitality Management Introduction to Hospitality Management 01:00:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Influences Which Affect the Industry 00:15:00 The Development of the Hospitality Industry 01:00:00 Hospitality Brands 00:15:00 Accommodation 01:00:00 Food Service 01:00:00 Successful Quality Management 01:00:00 Housekeeping, Engineering & Security Housekeeping 00:15:00 Engineering Department 00:15:00 Security Departments 00:15:00 Human Resource Management Human Resource Management 01:00:00 Roles of HRM 00:15:00 Quality Management Quality Management 00:15:00 Marketing Marketing 00:45:00 Market Strategy in Hotel Industry 00:30:00 Interdepartmental Communications Skills Interdepartmental Communications 00:15:00 Communication Skills 00:45:00 Hotel Receptionist An Overview of Hotel Reception 01:00:00 Hotel Reception Standard Procedures 00:30:00 Communication Skills Required for Hotel Reception 01:00:00 Customer Service in Hotel Reception 00:30:00 Telephone Handling in a Hotel 01:00:00 How to Handle Difficult Hotel Guests 00:40:00 Administrative Skills as a Hotel Receptionist 00:30:00 Computer Skills and Programs 00:15:00 Brand Standards in the Hospitality World 00:25:00 Being a Team Player: Working with Other Hotel Departments 00:15:00 Safety and Security in the Hotel 01:00:00 Sales and Marketing as a Hotel Receptionist 00:30:00 Dressing the Part: Creating the Professional Look in Hospitality 00:15:00 Keeping Stress Under Control on the Job 00:30:00 Legal Issues in Hospitality 00:30:00 The Future for Hotel Receptionists 00:30:00 Hospitality Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00

Elevate your expertise in hotel management with our comprehensive course. Master quality management, communication skills, and more. Perfect for aspiring professionals and industry veterans alike. Get recognised with a CPD certificate. Start your journey today!

Introduction: The most important area of any office, regardless of industry, is the reception area. A poorly designed space can impact everything from staff productivity to how your customers view your company. Cluttered, disorganised and unwelcoming places can deter your clients from returning, which ultimately affects your bottom line. Learning more about why your reception area should be a major focal point for your business, as well as what you can do to make it a better place, can go a long way to attracting and retaining more customers. This course goes over everything you need to know about setting up a new reception area or revamping your existing one. We begin by talking about the importance of the role your receptionist plays in your workplace. Next, we talk about every element of your reception area in detail, letting you know why they are so crucial and what can be done to improve each one. At the conclusion of this course, you should be able to create a high-impact, efficient workstation.   What You Will Learn: How a well-designed reception area ensures your customers always have a positive first impression The kind of atmosphere you should try to create throughout your reception area How to promote productivity within your organisation The specific points you need to consider when designing a reception area Why you should focus on hiring a well-trained receptionist Benefits of Taking This Course Get a step-by-step guide on creating a well-designed reception space Learn how to properly furnish your reception area If you work in office administration, learn how you can use your workspace to improve the overall working environment If you work in management, learn tips and tricks you can use to develop a better reception area If you are an office manager or in HR, understand the personality traits and professional skills you should look for when hiring a receptionist

Overview Learn how to become an exemplary Receptionist and positively represent your company when interacting with all clients and customers. Every business needs an efficient administrator to manage the Front-Office, along with providing support and assistance to their boss. We can coach you to become an excellent Receptionist and gain all the required business skills that you'll need to succeed, and the confidence with which to use them. Description The course has been compiled by industry experts and provides an overview of the responsibilities of a valued Receptionist. You will be tutored in a wide range of administrative practises, so that you can immediately start to use them in the office. It also includes training in customer-facing etiquette and suggestions on how to positively improve your company's reputation with clients. Various other crucial office aptitudes will be covered, such as; Time Management, Travel Arrangement, Record Keeping, and Business Writing. Make sure you present the efficiency of your company by enrolling now. Learning outcomes:  Understand the basic requirements needed to run receptions areas efficiently Gain the all-round skills to be a first-class Receptionist Learn how to represent your boss and company in reception Be skilled in organising travel and arranging executive meetings for others Attain the ability to file and retrieve essential company records Acquire the skills to apply excellent communicate practises at work Display great customer service for clients and colleagues Be trusted to handle internal finances and petty cash funding Why People Love And Enrol In The Receptionist Skills From Studyhub: Instantly accessible CPD-accredited certificate on successful completion of this Receptionist Skills 24/7 access to the course for 12 months Study at your own pace No hidden fees or exam charges Full Tutor support on weekdays (Monday - Friday) Efficient assessment and instant results Method of Assessment To assess your learning, you have to participate in an automated multiple-choice question exam. You have to score at least 60% to pass the exam and to qualify for CPD accredited certificates. After passing the exam, you will be able to apply for a certificate. To enhance your knowledge regarding the course and to further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish.  After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance. Certification After completing the MCQ assessment, you will qualify for the CPD Certificate from Studyhub, as proof of your continued professional development. Certification is available in PDF format, for £9, or a hard copy can be sent to you via post, for just £15. Who is This course for? This course is primarily designed to provide coaching and training for those individuals who aspire to work as Receptionists or a similar role such as a Secretary or PA. Requirements There are no specific prerequisites to enrol in this Receptionist Skills. Anyone and everyone can take this course. The Receptionist Skills is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home! All you need is a passion for learning, literacy, and to be over the age of 16. Career Path This course provides training and a comprehensive overview of all the skills and knowledge that are needed by a Receptionist or a similar administrative role. As such, it will cover the following roles and careers:  Receptionist Administrative Manager Personal Assistant Private Secretary Human Resources staff Course Curriculum Office Admin and Reception Module 1: Introduction to Reception and Receptionist 00:11:00 Module 2: Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company 00:34:00 Module 4: Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences 00:25:00 Module 7: Time Management 00:35:00 Module 8: Record Keeping and Filing Systems 00:28:00 Module 9: Business Writing Skills 00:40:00 Module 10: Organisational Skills 00:25:00 Module 11: Communication Skills 00:25:00 Module 12: Customer Service 00:16:00 Module 13: Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash 00:27:00 Module 15: Business Environment 00:19:00 Advanced MS Excel How to Get the most of the course 00:01:00 Text formulas in Excel 00:08:00 Text Formulas Exercise 00:01:00 Text Formulas Exercise (answers) 00:01:00 Mathematical Formulas In Excel 00:04:00 Mathematical Formulas Exercise 00:01:00 Mathematical Formulas Exercise (answers) 00:01:00 Date and Time Formulas In Excel 00:06:00 Date and Time Formulas Exercise 00:01:00 Date and Time Exercise Formulas (answers) 00:01:00 Logic Formulas In Excel 00:12:00 Logic Formula Exercise 00:01:00 Logic Formula Exercise (answers) 00:01:00 Financial Formula In Excel 00:06:00 Financial Formula Exercise 00:01:00 Financial Formula Exercise (answers) 00:02:00 Informational Formula In Excel 00:04:00 Informational Formula Exercise 00:01:00 Informational Formula Exercise (answers) 00:01:00 Getting Traffic To Your Site 01:00:00 Menu Example with Excel Vlookup 00:08:00 Wildcard Search with Excel Vlookup 00:09:00 Looking to the Left with Excel Vlookup 00:17:00 2-Way Lookup 00:14:00 Comparing Lists with Excel Vlookup 00:03:00 Microsoft Excel Vlookup Tips and Tricks 00:14:00 Power Query Intro and Excel version 00:03:00 Excel Power Query - Introduction 00:03:00 Enabling M in Power Query 00:02:00 Transform Data - Trim in Excel Power Query 00:05:00 Transform Data - Format Dates and Values in Excel Power Query 00:02:00 Simple Expressions 00:08:00 Simple Expressions - Nested Expressions 00:03:00 Transform Data - Parsing URLs in Excel Power Query 00:05:00 Variables 00:08:00 Formatting Excel Keyboard Shortcuts 00:02:00 Table Excel Keyboard Shortcuts 00:02:00 Editing Excel Keyboard Shortcuts 00:05:00 Formula Excel Keyboard Shortcuts 00:03:00 Workbook Excel Keyboard Shortcuts 00:02:00 Handy Excel Shortcuts Keyboard Shortcuts 00:05:00 Mock Exam Mock Exam - Office Admin and Reception 00:20:00 Final Exam Final Exam - Office Admin and Reception 00:20:00

Medical Secretary: Medical Secretary Training Online A medical secretary: medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary: medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary: Medical Secretary course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Medical Secretary: Medical Secretary Training course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary: Medical Secretary Training course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Special Offers of this Medical Secretary Course This Medical Secretary Course includes 5 FREE PDF Certificates. Lifetime access to this Medical Secretary Course Instant access to this Medical Secretary: Medical Secretary Course Get FREE Tutor Support from Monday to Friday in this Medical Secretary: Medical Secretary Course Courses are included in this Medical Secretary: Medical Secretary Training course Course 01: Diploma in Medical Receptionist and Secretary Course 02: Medical Terminology Course 03: Executive Secretary & PA Training Course 04: Office Management and Administration Course 05: Level 2 Customer Service Medical Secretary & Terminology with Executive Secretary & PA Training Industry Experts Designed this Medical Secretary: Medical Secretary Training course into 13 detailed modules. Detailed course curriculum of the Diploma in Medical Receptionist & Secretary: Module 1: The National Health Service Module 2: Patient (Customer) Care Module 3: Communication Module 4: Law, Ethics and Medicine Module 5: Health & Safety in a Clinical Environment Module 6: Practical Reception Skills in General Practice Module 7: The Hospital Service Module 8: Private Medicine Module 9: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine Detailed course curriculum of the Medical Terminology: Module 01: Introduction to Medical Terminology Module 02: Body Systems Terminology Module 03: Medical Specialties and Procedures Module 04: Common Medical Conditions and Diseases Module 05: Medical Documentation and Communication Module 06: Pharmacology Module 07: You Have to Know Other Topics Detailed course curriculum of the Executive Secretary & PA Training: Module 1: Personal Assistant Fundamentals Module 2: Business Telephone Approaches Module 3: Information regarding shipping and mail services Module 4: An Overview of Travel Arrangements Module 5: Outline setting up conferences and meetings Module 6: Management of time Module 7: Systems for Record Keeping and Filing Module 8: Business Writing Techniques Module 9: Communication Skills Module 10: Customer Service Module 11: Basics of Microsoft Office Skills Detailed course curriculum of the Office Management and Administration: Module 01: Fundamentals of Office Administration Module 02:Qualities of an Effective Administrator Module 03: Information regarding shipping and mail services Module 04: Ways to create effective plans and schedule Module 05: Outline setting up conferences and meetings Module 06: Business Writing Techniques Module 07: Management of time Module 08: An Overview of Stress Management Module 09: Telephone Business Proficiency Module 10: Communication Techniques Module 11: Strategies to manage conflicts Module 12: Business etiquette guidelines Module 13:Basics of Microsoft Office Skills Detailed course curriculum of the Level 2 Customer Service: Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers Who is this course for? Medical Secretary & Terminology with Executive Secretary & PA Training This Medical Secretary: Medical Secretary Training Course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities.