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1320 Courses delivered Online

Advanced Call Centre Skills Training

4.3(43)

By John Academy

Description: Call center agent is a person that represents the company through handling incoming and outgoing calls. Depending on the business they are in, it is possible for them to handle account inquiries, customer complaints or support issues. As call center agents are considered as representatives of a company, they must be trained to make sure they are representing the company well. Learn the necessary skills through this advanced call center course we are providing and become a professional call center agent. Who is the course for? Call center agents or customer service representatives who need to acquire skills for their profession. People who are interested in call center customer service training. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Call Center Training course is a useful qualification to possess, and would be beneficial for the following careers: Administration Assistant Call Center Agents Customer Service Representative Online Assistant Telephone Assistant. Call Centre and Customer Service Basics Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 01:00:00 Module Eight - Bench marking 00:30:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 01:00:00 Module Eleven - Closing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Call Centre & Customer Service Training Course- Activities 00:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Call Centre Skills Training 00:30:00 Final Exam Final Exam- Advanced Call Centre Skills Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Advanced Call Centre Skills Training
Delivered Online On Demand20 hours 15 minutes
£19

Microsoft Excel For Beginners

By Study Plex

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:02:00 Excel Basics Basics 00:08:00 Worksheet Basics 00:16:00 Entering values and Formulas 00:07:00 Data Formats 00:08:00 Data Handling Basics - Cut, Copy and Paste 00:14:00 Saving and Printing - Basics 00:09:00 Essential Formulas Basic Formula Operations 00:13:00 Mathematical Functions 00:19:00 Textual Functions 00:17:00 Logical Functions 00:11:00 Date-Time Functions 00:07:00 Lookup Functions ( V Lookup, Hlookup, Index-Match ) 00:08:00 Data Tools Data Tools 00:19:00 Formatting data and tables Formatting data and tables 00:18:00 Pivot Tables Pivot Tables 00:08:00 Excel Charts Excel Charts - Categories of messages that can be conveyed 00:04:00 Elements of charts 00:05:00 The Easy way of creating charts 00:03:00 Bar and column charts 00:12:00 Formating charts 00:15:00 Line Charts 00:09:00 Area Charts 00:06:00 Pie and Doughnut Charts 00:13:00 Why we should avoid Pie charts 00:04:00 Scatter plot or XY chart 00:16:00 Frequency Distribution and Histograms 00:13:00 Waterfall Charts 00:12:00 Sparklines 00:05:00 Pivot Charts Pivot Charts 00:07:00 Named Ranges Named Ranges 00:10:00 Indirect Function 00:05:00 Excel Shortcuts Shortcuts 00:12:00 Macros Macros 00:10:00 Advanced Excel Advanced Excel: Analytics in Excel 00:15:00 Final Assessment Assessment - Microsoft Excel For Beginners 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Microsoft Excel For Beginners
Delivered Online On Demand
£19

Copyediting, Proofreading, Writing Skills with

By NextGen Learning

Are you passionate about the power of words and possess a keen eye for detail? Unlock a world of opportunities and showcase your writing prowess with our captivating bundle, "Copyediting, Proofreading, Writing Skills with Report Writing." In the UK, professionals in writing and editing can earn an average salary of £30,000 per year, making it a rewarding and lucrative career choice. This comprehensive bundle comprises three carefully curated courses that will sharpen your writing skills, elevate your ability to produce flawless content and empower you to craft compelling reports. Dive into the art of effective communication, learn the principles of copyediting and proofreading, and master report writing techniques. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Report Writing Diploma in Effective Writing Skills Copyediting & Proofreading Learning Outcomes: Develop the skills to produce professional and engaging reports, ensuring clarity, coherence, and effectiveness in conveying information. Master the art of effective writing, focusing on clear communication, concise expression, and captivating storytelling across various genres and formats. Acquire the techniques of copyediting and proofreading, sharpening your attention to detail, grammar expertise, and ability to ensure accuracy and consistency in written materials. To produce polished and impactful content, enhance your overall writing skills, including grammar, vocabulary, sentence structure, and organisation. Understand the principles of effective report writing, including planning, structuring, presenting data, and engaging the intended audience. Develop a strong command of language, style, and tone, enabling you to adapt your writing to different contexts, genres, and target audiences. Our comprehensive bundle, "Copyediting, Proofreading, Writing Skills with Report Writing," is designed to equip you with the essential skills and knowledge to excel in writing, editing, and report creation. Begin your journey with "Report Writing," where you will learn the art of producing useful reports that convey key messages with impact. Gain insights into the report writing process, from understanding the purpose and scope to presenting data clearly and compellingly. Master the art of structuring your reports, using appropriate language, and engaging your intended audience. By the end of this course, you will have the skills to create professional reports that inform, persuade, and inspire. Next, immerse yourself in the "Diploma in Effective Writing Skills." Enhance your writing abilities across various genres and formats, from business writing to creative writing. Discover the principles of clear and concise communication, learn techniques to captivate readers, and develop your unique writing style. Explore grammar, vocabulary, sentence structure, and organisation to ensure your writing is polished, impactful, and resonates with your audience. Finally, master the art of "Copyediting & Proofreading." Sharpen your attention to detail, grammar expertise, and language precision. Learn the techniques to spot errors, improve clarity, and ensure consistency in written materials. Develop a keen eye for typographical errors, grammar mistakes, and inconsistencies in style. Whether you aspire to work as a freelance copyeditor or enhance your proofreading skills for professional documents, this course provides the knowledge and practice necessary to excel. Don't miss this opportunity to embark on a transformative learning journey and unlock a world of writing, editing, and report creation possibilities. Enrol in our "Copyediting, Proofreading, Writing Skills with Report Writing" bundle today and unleash your potential as a skilled communicator and wordsmith. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for the course is: Aspiring writers, bloggers, and content creators who want to improve their writing skills and produce engaging content. Professionals in editing and proofreading roles looking to enhance their skills and expand their career opportunities. Students or graduates interested in pursuing a career in writing, journalism, editing, or related fields. Professionals in diverse industries who want to develop effective report-writing skills for their work. Individuals who want to improve their writing abilities and communicate effectively in various personal and professional settings. Career path Copywriter: £20,000 - £45,000 per year Content Editor: £25,000 - £40,000 per year Proofreader: £18,000 - £30,000 per year Technical Writer: £25,000 - £50,000 per year Communications Specialist: £25,000 - £45,000 per year Report Writer: £25,000 - £40,000 per year Please note that the salary ranges provided are approximate and may vary based on experience, location, and organisation size. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99 Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon successful completion of the course, learners can obtain a CPD Quality Standards PDF certificate for Report Writing absolutely free! Upon finishing the Diploma in Effective Writing Skills and Copyediting & Proofreading, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!

Copyediting, Proofreading, Writing Skills with
Delivered Online On Demand12 hours
£21

Pricing Strategies and Advanced Pricing Models

By Study Plex

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Welcome to the course 00:02:00 Step 1: Pricing Policy and Pricing Objective 6 Steps of setting a Pricing policy 00:03:00 Different Pricing Objectives 00:07:00 Step 2: Estimating Demand Estimating Demand 00:07:00 Forms of Demand Curve 00:02:00 Excel: Estimating Linear Demand Curve 00:08:00 Excel: Estimating Power Demand curve with Elasticity2 00:05:00 Excel: Estimating Power Demand Curve with points2 00:03:00 Subjective Demand curve 00:01:00 Excel: Estimating Subjective Demand Curve2 00:02:00 Excel: Maximizing Revenue using Excel Solver 00:08:00 Step 3: Estimating Costs Estimating the cost function 00:05:00 Excel: Modeling Cost Function and Maximizing Profit 00:06:00 Including effect of complementary goods 00:01:00 Excel: Effect of complementary goods 00:05:00 Step 4: Analyzing competitors Analyzing Competitors 00:02:00 Step 5a : Price Bundling Strategy Price Bundling 00:07:00 Types of Bundling 00:08:00 The Bundling Problem 00:04:00 Excel: Solving Bundling problem Part 1 00:14:00 Excel: Solving Bundling problem Part 2 00:08:00 Excel: Solving Bundling problem (Price Reversal) 00:08:00 Step 5b: Non-Linear Pricing Strategies Non-Linear Pricing Strategies 00:03:00 Willingness to Pay of customers 00:03:00 Willingness to Pay of customers 00:03:00 Example Problem Statement 00:01:00 Excel: Standard Quantity Discounts 00:21:00 Excel: Two-Tier Pricing 00:04:00 Step 5c: Price Skimming Price Skimming Strategy 00:05:00 Excel: Price Skimming Strategy 00:10:00 Step 5d: Revenue Management Revenue Management 00:03:00 Excel: Handling Uncertainity 00:07:00 Appendix: Using Lookup functions 00:08:00 Appendix 1: Excel Crash Course Mathematical Formulas 00:19:00 Textual Formulas 00:17:00 Logical Formulas 00:11:00 Date-Time Formulas 00:07:00 Lookup Formulas ( V Lookup, Hlookup, Index-Match ) 00:08:00 Data Tools 00:19:00 Formatting Data And Tables 00:18:00 Pivot Tables 00:08:00 Excel Charts: Categories Of Messages That Can Be Conveyed 00:04:00 Elements Of Charts 00:05:00 The Easy Way Of Creating Charts 00:03:00 Bar And Column Charts 00:12:00 Congratulations 00:01:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Pricing Strategies and Advanced Pricing Models
Delivered Online On Demand
£19

Social Media Branding Course

4.3(43)

By John Academy

Description: Social media platforms these days play an incredibly important part in branding one's products are given their presence in people's life. Well in order to reach out to them and spread your brand, what you really need is this Social Media Branding Course course. This course will help you define various social media branding terms, create strategies to spread your brand and help you see different social media platforms and find which fits your brand best. It will further help you communicate effectively, handle negative feedback, create guide for brand ambassadors and evaluate strength. So getting this course will make you an unstoppable force. Learning Outcomes: Give a definition of the terms associated with social media branding Produce a plan for your social media brand Relate different social media platforms and recognize what foundations suit your brand Conduct communications practically to social media Handle negative feedback and criticism Generate a social media playbook in order to motivate brand ambassadors Assess your brand strength and review your plans Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Social Media Branding Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Social Media Branding Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Social Media Branding Course) 00:05:00 Defining the Terms 00:30:00 Building Your Social Media Branding Strategy 00:15:00 Identifying Your Social Media Audience 00:15:00 The Key Social Media Platforms 00:30:00 Creating Brand-Focused Messages 00:30:00 Developing a Communication Strategy 00:30:00 Mock Exam Mock Exam- Social Media Branding Course 00:20:00 Final Exam Final Exam- Social Media Branding Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Social Media Branding Course
Delivered Online On Demand3 hours 15 minutes
£18

Reports and Proposal Writing Certificate Course Level 2

4.3(43)

By John Academy

Description: Reports are used as a way of communicating to other businesses and organizations. Therefore, writing good reports are essential to every company. With this course, start your journey towards making yourself skilled in writing diligent reports and arrange excellent proposals. Identify your audience and determine their needs to adapt your style and tailor powerful messages that are appropriate in format and tone. This course will teach you the tools and techniques to write clearly and concisely. Structure your content to support objectives. Learn to refine your business writing style to get the results you need. Learning Outcomes: Prepare reports and proposals that inform, persuade, and provide information. Review your work so that it is clear, concise, complete, and correct. Apply these skills in real work applications. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Reports and Proposal Writing Certificate Course Level 2 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Reports and Proposal Writing Certificate Course Level 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 The Stages of Report Writing 00:15:00 The First Stage - Investigating 00:15:00 The Second Stage - Planning 00:15:00 The Third Stage - Writing 00:15:00 The Fourth Stage - Revising 00:15:00 Using Headings 00:15:00 Using Charts and Graphs 00:15:00 The Proposal 00:15:00 Persuasion 00:30:00 Giving Credit 00:15:00 Mock Exam Mock Exam- Reports and Proposal Writing Certificate Course Level 2 00:20:00 Final Exam Final Exam- Reports and Proposal Writing Certificate Course Level 2 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Reports and Proposal Writing Certificate Course Level 2
Delivered Online On Demand3 hours 40 minutes
£18

Public Relations Certificate Course Level 2

4.3(43)

By John Academy

Description: The concept of Public relation has changed its structure after the mass use of computer and internet. Through using internet and computer, information can spread easily and quickly. Though the path has changed a lot, the proper necessity of Public Relation is still mandatory. The Public Relations Certificate Course Level 2 deals with the different aspects of Public Relation (PR) such as strategic vs tactical PR, the procedures of designing PR strategy, developing the appropriate relationship with reporters and journalists, establishing excellent media relationships, etc. The course also focuses how to prepare a proper press release and the importance of social media in PR. In short, the course provides the key features of Public Relationship. Learning Outcomes: Apply the different purposes to strategic vs. tactical PR Design a PR strategy Develop strong relationships with reporters and journalists Take their communication skills to a higher level Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Public Relations Certificate Course Level 2 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Public Relations Certificate Course Level 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Public Relations Certificate Course Level 2) 00:15:00 Public Relations 00:30:00 Building Your PR Plan 00:30:00 Structuring Messages 00:30:00 Establishing Media Guidelines 00:30:00 Managing the Media 00:30:00 The Press Release 00:30:00 PR and the Crisis 00:30:00 Social Media and Public Relations 00:15:00 Mock Exam Mock Exam- Public Relations Certificate Course Level 2 00:20:00 Final Exam Final Exam- Public Relations Certificate Course Level 2 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Public Relations Certificate Course Level 2
Delivered Online On Demand4 hours 40 minutes
£18

Administrative Assistant Training Course

4.3(43)

By John Academy

Description: One of the hidden truths about the success of a business is the excellent and cooperative environment maintained by the employee. Excellent communication and friendly atmosphere can increase the rate of progress. It not only enhances the achievement ratios but also creates more opportunities for work and creativity. The aim of the Administrative Assistant Training Course is to help you understand the sense of professionalism and duty to your colleagues and institutions. Throughout the course, you will be able to know the different types of communication skills such as verbal, non-verbal or written skill, the importance of good communication skills including listening, questioning, and being more assertive. Finally, the course will teach you how to deal with stress and how to say no politely when necessary. Learning Outcomes: Understand the importance of professional presence on the job. How to self-manage to become more effective and efficient. Improved communications skills, including listening, questioning, and being more assertive. Increased effectiveness in recognizing and managing conflict, and dealing with difficult people. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Administrative Assistant Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Administrative Assistant Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:05:00 Personal Best, Professional Best 00:15:00 Understanding Assertiveness 00:15:00 Improving Your Assertiveness Skills 00:15:00 Communication Skills 00:05:00 Asking and Listening 00:15:00 Non-Verbal Messages 00:15:00 Getting Ahead 00:15:00 Self-Management 00:15:00 Setting Goals 00:15:00 Working with Difficult People 00:15:00 Learning to Say No 00:15:00 Dealing with Stress 00:15:00 Mock Exam Mock Exam- Administrative Assistant Training Course 00:20:00 Final Exam Final Exam- Administrative Assistant Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Administrative Assistant Training Course
Delivered Online On Demand3 hours 35 minutes
£18

Social Media Strategy and Marketing Course Online

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about Microsoft Word Understand the core competencies and principles of Microsoft Word Explore the various areas of Microsoft Word Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert office admin Social Media Strategy and Marketing Course Online Master the skills you need to propel your career forward in social media marketing. This course will equip you with the essential knowledge and skillset that will make you a confident social media marketer and take your career to the next level. This comprehensive social media strategy and marketing course online course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this creating a social media strategy course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective social media marketing practice and equip you with the essential skills, confidence and competence to assist you in the social media marketing industry. You'll gain a solid understanding of the core competencies required to drive a successful career in social media marketing. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for social media marketer or for people who are aspiring to specialise in social media marketing. Enrol in this social media strategy and marketing course online course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive social media strategy and marketing course online course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this social media marketing can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This social media strategy and marketing course online course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This social media strategy and marketing course online course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This social media strategy and marketing course online course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Creating a Social Media Strategy Introduction to the Course 00:02:00 Why Social Media Marketing is Important For Your Business 00:13:00 Social Media Terminology 00:04:00 How To Create an Internet Marketing System That Will Generate Sales 00:22:00 How to Find Sources For Great Posts 00:04:00 How To Create A Social Media Calendar 00:08:00 Elements for the Perfect Posts 00:07:00 How to Create Standard Social Media Messages 00:14:00 How to Stay in Touch With Your Followers 00:13:00 How to Evaluate Your Social Media Campaigns 00:11:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Social Media Strategy and Marketing Course Online
Delivered Online On Demand
£19

Google G Suite Connect and Access

4.3(43)

By John Academy

Description Learn the advanced features of Google G Suit with the Google G Suite Connect and Access course. Google G Suite is the productivity and collaboration tool that is comprised of Google Drive, Google Docs, Slides, Sheets, Gmail, Calendar, Forms, Google Hangouts, Google Plus, and more. The course is split into five sections that show you how to use the five applications of Google G Suit such as Gmail, Google Calendar, Google Forms, Google Hangouts, and Google Plus. At first, you will master how to receive, send and manage the email service of Google. Then, the course shows you how to manage your schedule on Google Calendar. Next, you will know how to create and manage forms by using Google Forms. After that, the course teaches you how to communicate effectively by using Google Hangouts. Finally, the course illustrates the techniques of using the social media platform of Google and helps you to manage your social presence with Google Plus. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Google G Suite Connect and Access is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Google G Suite Connect and Access is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Lesson 1: Google Gmail TOPIC A Getting Started with Gmail 00:15:00 TOPIC B Sending, Reading, and Replying to Messages 00:15:00 TOPIC C Organizing and Searching Mail 00:15:00 TOPIC D Managing Your Contacts 00:15:00 Lesson 2: Google Calendar TOPIC A Getting Started with Google Calendar 00:15:00 TOPIC B Create and Manage Events 00:15:00 TOPIC C Create Additional Calendars 00:15:00 TOPIC D Sharing Your Calendar 00:15:00 Lesson 3: Google Forms TOPIC A Getting Started with Google Forms 00:15:00 TOPIC B Build Forms 00:15:00 TOPIC C Work with Responses 00:15:00 Lesson 4: Google Hangouts TOPIC A Overview 00:15:00 TOPIC B Messaging and Text Hangouts 00:15:00 TOPIC C Video and Phone Hangouts 00:15:00 TOPIC D Hangouts Chat 00:15:00 Lesson 5: Google Plus TOPIC A Getting Started with Google Plus 00:15:00 TOPIC B Create and Optimize Your Profile 00:15:00 TOPIC C Creating Posts 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Google G Suite Connect and Access
Delivered Online On Demand4 hours 30 minutes
£18