Overview Stress and anxiety can eat up our potential and create difficulties in our everyday lives. Learn how to stay free from the grip of stress and anxiety with our Diploma in Anxiety and Stress Psychology course. This course is designed to give you an in-depth understanding of stress and anxiety and how to eliminate them. Through this course you will understand the definition of stress and be able to learn about the risk factors. Then, the course will focus on teaching you the strategies for stress management. In addition, you will enhance your knowledge of anxiety disorders. The course will also provide lessons on the causes and treatments for these disorders. Furthermore, you will learn how to cope with anxiety and manage your stress. Whether you want to work on yourself or wish to help others, this is the perfect stepping stone. Join now and start learning. Course Preview Learning Outcomes Understand what stress is and what are the risk factors for stress Grasp effective stress management strategies Enhance your knowledge of anxiety disorders and their causes Know the process for coping with anxiety Learn about the treatment used for anxiety-related disorders Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Stress and Anxiety Management Who Should Take This Diploma in Anxiety and Stress Psychology? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Diploma in Anxiety and Stress Psychology is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Diploma in Anxiety and Stress Psychology Certification After completing and passing the Diploma in Anxiety and Stress Psychology successfully,you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Pathâ This exclusive Diploma in Anxiety and Stress Psychology will equip you with effective skills and abilities and help you explore career paths such as Mental Health Counsellor Life Coach Mental Health First Aider Module 01: Defining Stress Defining Stress 00:31:00 Module 02: Risk Factors for Stress Risk Factors for Stress 00:28:00 Module 03: Stress Management Strategies Stress Management Strategies 00:34:00 Module 04: Nutrition and Stress Nutrition and Stress 00:47:00 Module 05: The Role of Fitness and Exercise in Stress Management The Role of Fitness and Exercise in Stress Management 00:32:00 Module 06: Anxiety and Anxiety Disorders Anxiety and Anxiety Disorders 00:44:00 Module 07: Causes of Anxiety Disorders Causes of Anxiety Disorders 00:32:00 Module 08: Coping with Anxiety Coping with Anxiety 00:31:00 Module 09: Treatments for Anxiety Disorders Treatments for Anxiety Disorders 00:35:00 Assignment Assignment - Psychology of Anxiety and Stress 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
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Customer service is the key to business success. Excellent customer service builds brand loyalty, enhances the customer's journey and meets their collective needs to keep them satisfied and coming back. This course is the ultimate beginner's guide, providing you with key skills needed for any customer-facing role. From telephone etiquette to stress management strategies, learn from the experts and fast track your career online. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes Of This Training Learn how to handle complaints professionally and with confidence Develop the essential communication skills to deal with all types of customers Know how to provide excellent customer service over the phone Understand the steps to successful stress management for the workplace Identify what your customers want and expect from your service Take your career to the next level with an accredited proficiency Progression: After completing this course you can progress towards- Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Diploma in Customer Service (RQF) Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Customer Service Course WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ BONUS LECTURE!!! FINAL TIPS!!! BONUS LECTURE!!! FINAL TIPS!!! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This training applies to anyone who is looking to kickstart their career in a customer-facing role Requirements The Customer Service program does not require any prior knowledge This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path On successful completion of this Training, you will have the essential skills needed to provide excellent customer service face-to-face and over the phone. Certificates CPD Accredited Certificate Digital certificate - £10 Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Our Psychology of Anxiety and Stress course offers a unique opportunity to delve into the realms of mental health, focusing specifically on the complexities of stress and anxiety. The course begins by elucidating the concept of stress, setting a solid foundation for further exploration. Delving into the myriad of factors that elevate stress levels, the curriculum enlightens learners about potential risks and triggers. A significant portion of the course is dedicated to imparting effective stress reduction techniques, providing learners with actionable strategies to alleviate stress. Distinctively, the course underscores the critical roles of diet and physical activity in managing stress, shedding light on how lifestyle choices can profoundly impact one's mental state. As the focus shifts towards anxiety, learners are equipped with a thorough understanding of various anxiety disorders, their genesis, and manifestations. The course culminates with an examination of coping mechanisms and treatment options, offering a comprehensive approach to tackling anxiety. Learning Outcomes Acquire a thorough understanding of stress, its definition, and triggers. Explore and implement various techniques to manage and reduce stress. Learn about the impact of nutritional choices and exercise on stress levels. Gain comprehensive insights into anxiety disorders and their causes. Understand and apply various coping strategies and treatment methods for anxiety. Why choose this Psychology of Anxiety and Stress course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Psychology of Anxiety and Stress course for? Individuals seeking knowledge and skills to manage personal stress and anxiety. Health professionals aiming to broaden their understanding of stress and anxiety disorders. Educators and counselors needing expertise in stress and anxiety management for their roles. Corporate employees and managers looking to develop stress management skills for workplace wellness. Fitness and nutrition experts interested in the psychological impacts of their fields. Career path Clinical Psychologist (Anxiety and Stress Specialization): £35,000 - £80,000 Stress Management Consultant: £30,000 - £60,000 Health and Wellness Coach (Mental Health Focus): £25,000 - £45,000 Occupational Health Therapist: £28,000 - £50,000 Nutritional Psychologist: £27,000 - £52,000 Corporate Wellness Trainer: £26,000 - £48,000 Prerequisites This Psychology of Anxiety and Stress does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Psychology of Anxiety and Stress was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Defining Stress Defining Stress 00:33:00 Module 02: Risk Factors for Stress Risk Factors for Stress 00:30:00 Module 03: Stress Management Strategies Stress Management Strategies 00:36:00 Module 04: Nutrition and Stress Nutrition and Stress 00:49:00 Module 05: The Role of Fitness and Exercise in Stress Management The Role of Fitness and Exercise in Stress Management 00:34:00 Module 06: Anxiety and Anxiety Disorders Anxiety and Anxiety Disorders 00:46:00 Module 07: Causes of Anxiety Disorders Causes of Anxiety Disorders 00:34:00 Module 08: Coping with Anxiety Coping with Anxiety 00:33:00 Module 09: Treatments for Anxiety Disorders Treatments for Anxiety Disorders 00:37:00 Assignment Assignment - Psychology of Anxiety and Stress (New) 00:00:00