Navigate the multifaceted domain of IT support with our 'IT Support Technician' course, a pathway to mastering the essentials of technology support in diverse environments. This curriculum embarks on a comprehensive journey, beginning with the foundational aspects of software, including operating systems and application management. As you move through the modules, you'll encounter a blend of technical knowledge and practical application, from understanding the intricacies of software licensing to mastering hardware devices and peripherals. This course is meticulously structured to equip you with not just the theoretical aspects of IT support, but also the hands-on skills required for effective troubleshooting and problem-solving in real-world scenarios. Progressing further, the course delves into the critical areas of security, including risk management, cybersecurity, and data protection. You'll gain insights into managing various threats and vulnerabilities, alongside learning the importance of robust security protocols. The course also encompasses essential knowledge in networking, covering topics from OSI layers to wireless security, preparing you for the complex nature of modern networks. Concluding with modules on basic IT literacy, the program ensures you are well-versed in healthcare IT, server management, and effective communication within IT roles. By the end of this course, you'll have a thorough understanding of the diverse components that make up IT support, ready to tackle challenges and advance your career in this dynamic field. Learning Outcomes Develop a comprehensive understanding of software systems and operating system configurations. Master the skills in hardware setup, peripheral management, and troubleshooting. Acquire in-depth knowledge of network infrastructure and wireless security. Learn to manage IT risks and implement robust cybersecurity measures. Gain expertise in healthcare IT and the implementation of EMR/EHR systems. Why choose this IT Support Technician course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this IT Support Technician course for? Aspiring IT support technicians and helpdesk professionals. Individuals seeking to transition into IT roles or enhance their tech skills. Professionals in healthcare IT looking to deepen their understanding of EMR systems. Small business owners or managers responsible for their IT infrastructure. Students pursuing a career in network or systems administration. Career path IT Support Technician: £20,000 - £35,000 Network Administrator: £25,000 - £40,000 Systems Administrator: £27,000 - £45,000 Cybersecurity Analyst: £30,000 - £55,000 Healthcare IT Specialist: £26,000 - £42,000 Helpdesk Manager: £28,000 - £48,000 Prerequisites This IT Support Technician does not require you to have any prior qualifications or experience. You can just enrol and start learning.This IT Support Technician was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Software: What is an Operating System 00:48:00 Configuring the Operating System 00:06:00 What is an Application 00:10:00 Using Control Panel 00:18:00 Software and Concepts 00:11:00 Licensing 00:06:00 Using Software 00:07:00 Software Tools 00:10:00 Software 00:14:00 Hardware, Devices, and Peripherals 00:05:00 Hardware: Storage 00:12:00 Connectivity Devices 00:05:00 Network Components 00:09:00 Identify the Importance of Risk Management 00:11:00 Assess Risk 00:13:00 Mitigate Risk 00:24:00 Integrate Documentation into Risk Management 00:15:00 Classify Threats and Threat Profiles 00:08:00 Perform Ongoing Threat Research 00:13:00 Resources that Aid in Research of Threats 00:03:00 Implement Threat Modeling 00:10:00 Assess the Impact of Reconnaissance Incidents 00:11:00 Performing Reconnaissance on a Network 00:07:00 Examining Reconnaissance Incidents 00:08:00 Assess the Impact of Social Engineering 00:11:00 Assessing the impact of Social Engineering 00:08:00 Assessing the Impact of Phishing 00:03:00 Types of Wireless Attacks 00:30:00 Intrusion Monitoring 00:08:00 Wireless Security Risks 00:22:00 Authentication Attacks 00:21:00 Rogue Devices 00:04:00 Public Hotspots 00:07:00 Wireless Security Monitoring 00:21:00 Device Tracking 00:18:00 WLAN Security Infrastructure 00:38:00 Management Protocols 00:23:00 Other RADIUS Solutions 00:16:00 Security: Recover from a Security Incident 00:10:00 Introduction 00:30:00 Child Safety Online 01:00:00 Secure Payment Sites 01:00:00 Online Banking 00:30:00 How To Keep Your Password Safe 00:30:00 How I Got Pharmed 01:00:00 Virus Protection 01:00:00 Self Maintenance 00:30:00 Personal Information Online 01:00:00 Is The Internet Safe? 00:30:00 Importance of Cyber Security 00:30:00 Spyware Can Destroy 00:30:00 How Does Spyware Spread? 01:00:00 How To Remove Spyware 01:00:00 Common Scams 01:00:00 Anti Spyware Program 01:00:00 The Anti Anti-Spyware Programs 00:30:00 Research And Learn More 00:30:00 Choosing The Best Anti Spyware Tool 01:00:00 Computer Security And Spyware 01:00:00 The Programs To Avoid 00:15:00 Is It Legal? 00:30:00 Checklist Of Protection 00:15:00 The Information Security Cycle 00:37:00 Information Security Controls 00:36:00 Authentication Methods 00:09:00 Cryptography Fundamentals 00:56:00 Security Policy Fundamentals 00:11:00 Social Engineering 00:32:00 Malware 00:25:00 Software-Based Threats 00:22:00 Based Threats 00:39:00 Wireless Threats and Vulnerabilities 00:43:00 Physical Threats and Vulnerabilities 00:09:00 Manage Data Security 00:47:00 Manage Application Security 00:55:00 Manage Device and Host Security 01:08:00 Manage Mobile Security 00:10:00 A Risk Analysis 00:17:00 Implement Vulnerability Assessment Tools and Techniques 00:05:00 Scan for Vulnerabilities 00:27:00 Mitigation and Deterrent Techniques 00:19:00 Respond to Security Incidents 00:23:00 Hardware and Peripherals 00:07:00 Networking: OSI Layers 00:44:00 LANs and WANs 00:14:00 Network Types 00:07:00 Transmissions 00:36:00 Cables 00:41:00 Fiber Optics 00:17:00 Converters and Connectors 00:27:00 Wireless Security 00:15:00 Authentication.prproj 00:21:00 Wireless Security Threats 00:30:00 TACACS 00:10:00 Keys 00:26:00 RADIUS 00:07:00 VPN Technologies 00:16:00 Tunneling Protocols.prproj 00:05:00 Acceptable Use 01:00:00 Common Problems 00:32:00 Troubleshooting 00:28:00 Network Technician Tools 00:50:00 Physical and Logical Issues 00:19:00 Open or Closed Ports 00:09:00 ARP Issues 00:13:00 Basic IT Literacy: Core Concepts in Healthcare IT 00:06:00 EMR EHR Issues 00:05:00 Regulations, Standards, and Stakeholders 00:14:00 HIPAA Controls and Compliance 00:08:00 Roles and Responsibilities 00:10:00 Manage Communication and Ethics Issues 00:15:00 Legal Best Practices, Requirements, and Documentation 00:09:00 Medical Document Imaging 00:04:00 Sanitation Management 00:02:00 Computing Essentials 00:05:00 Networking 00:33:00 Manage Servers and Software 00:27:00 Hardware Support 00:14:00 Set Up a Workstation 00:08:00 Troubleshoot Basic IT Issues 00:15:00 Troubleshoot Medical IT Issues 00:20:00 Implementation of an EMR EHR System 00:34:00 Change Control 00:08:00 Manage Physical and Logical Security 00:36:00 Implement Security Best Practices and Threat Mitigation Techniques 00:13:00 Manage Remote Access 00:06:00 Manage Wireless Security 00:15:00 Perform Backups and Disaster Recovery 00:16:00
Business Communication and Conflict Management Diploma Unlock the keys to effective interaction in the corporate world with the Business Communication and Conflict Management Diploma. This specialized course focuses on enhancing your communication skills and understanding conflict management, essential traits for rising through the ranks in any business setting. Learning Outcomes: Master the intricacies of the business communication process. Identify and overcome barriers in business communication. Explore various styles of communication and their applicability. Study behavioral aspects that influence business communication. Learn multiple styles of conflict management. Gain insights into the challenges of managing workplace conflict effectively. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Business Communication and Conflict Management Diploma: Business Communication Process: Delve into the mechanics of communication within a business environment, including channels, formal and informal structures, and effective methodologies. Communication Barriers: Discover the common barriers to effective communication and strategies for overcoming these hurdles. Business Communication Styles: Examine different styles of communication, such as assertive, passive, and aggressive, and understand when each is most effective. Business Communication Behaviour: Understand the role of behavioral psychology in business communication, focusing on elements like body language, tone, and active listening. Styles of Conflict Management: Learn about various approaches to conflict resolution, including collaboration, compromise, and avoidance, and when to employ each tactic. Challenges of Workplace Conflict: Gain insights into the complexities of managing conflict in a workplace setting, including the impact on team dynamics, productivity, and overall business objectives.
Empower families as a dedicated Family Support Worker. This course equips you with the skills to tackle family challenges, support addiction recovery, and safeguard children. Join us to make a meaningful difference in lives and build a rewarding career.
Overview The Child Safeguarding Level 2 and Risk Assessment Professional Certification course provides comprehensive training on child safeguarding and risk assessment techniques. Participants will gain knowledge about laws and guidance related to child protection, learn to recognize and respond to child abuse and sexual exploitation, understand the process of disclosing and reporting incidents, conduct effective risk assessments, and gain insights into post-referral actions and the importance of record keeping. Learning Outcomes: Develop a thorough understanding of the principles and practices of child safeguarding and risk assessment. Identify and assess the laws, policies, and guidelines relevant to child protection. Recognize signs and indicators of child abuse and sexual exploitation and respond appropriately. Acquire skills in conducting comprehensive risk assessments to mitigate potential dangers to children. Learn the necessary steps to follow after making a referral and understand the importance of post-referral actions. Appreciate the significance of accurate and organized record keeping in the context of child safeguarding and risk assessment. Why buy this Child Safeguarding Level 2 and Risk Assessment Professional Certification? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Child Safeguarding Level 2 and Risk Assessment Professional Certification you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Child Safeguarding Level 2 and Risk Assessment Professional Certification does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Child Safeguarding Level 2 and Risk Assessment Professional Certification was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Child Safeguarding Level 2 and Risk Assessment Professional Certification is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Child Safeguarding Level 2 and Risk Assessment Professional Certification Module 01: Introduction to Safeguarding 00:21:00 Module 02: Laws and Guidance 00:43:00 Module 03: Child Abuse 00:49:00 Module 04: Child Sexual Exploitation 00:38:00 Module 05: Responding to Disclosure and Reporting 00:25:00 Module 06: Risks and Risk Assessment 00:16:00 Module 07: Things to Do after Referral 00:24:00 Module 08: Record Keeping 00:18:00 Mock Exam Mock Exam - Child Safeguarding Level 2 and Risk Assessment Professional Certification 00:20:00 Final Exam Final Exam - Child Safeguarding Level 2 and Risk Assessment Professional Certification 00:20:00
Do you want to improve your career prospects in Health and Care? One Education brings a range of high-quality Health and Care courses that are ideal for you, whether you're a beginner or aspire for higher roles in research, leadership, and education. This Anaphylaxis and Basic Life Support (CSTF) - CPD Certified Course is excellent for improving your knowledge, skill set and competencies in relevant areas of Health and Care. Learning Outcomes of the Anaphylaxis and Basic Life Support (CSTF) - CPD Certified Training: Understand the complications of anaphylaxis shock Learn how to provide basic life support (BLS) following the steps of BSL described in this course Develop a clear concept of Automated External Defibrillator (AED), adult AED and child AED The course is developed after thorough research and expertise from seasoned professionals. Having prior learning is extremely helpful if you aim to enter the Health and Care sector as a beginner. This will be delivered exclusively through our online platform, where you completely control your learning experience. You can go through the modules and study materials at your own pace without any restrictions. And you'll receive a recognised certificate as proof of your newly acquired or improved knowledge and skills. Why choose CPD Certification Service Accredited (CPD UK) course? World's leading and largest independent CPD accreditation institution Pioneering CPD quality standards since 1996 Over 20 thousand registered CPD Providers and Courses With 25 years experience providing industry-leading CPD certification service and support Take a step towards reaching your true potential by enrolling in this Anaphylaxis and Basic Life Support (CSTF) - CPD Certified Training! The Anaphylaxis & BLS is the best way for you to gain deep insight and knowledge of this topic. You will learn from industry experts and obtain an accredited certificate after completing the course. Enrol now for a limited-time discounted price. Like all the courses of One Education, this course is designed with the utmost attention and thorough research. All the topics are broken down into easy to understand bite-sized modules that help our learners to understand each lesson very easily. We don't just provide courses at One Education; we provide a rich learning experience. After purchasing a course from One Education, you get complete 1-year access with tutor support. Our expert instructors are always available to answer all your questions and make your learning experience exquisite. If you want to learn about this topic and achieve certifications, you should consider this course from One Education. There are no hidden fees or exam charges. We are very upfront and clear about all the costs of the course. Course Curriculum: Module 01: What Is Anaphylaxis? Module 02: Treatment for Anaphylaxis Module 03: Everyday Management of Anaphylaxis Module 04: An Introduction to Basic Life Support (BLS) Module 05: Cardiopulmonary Resuscitation (CPR) Module 06: The Role of an Automated External Defibrillator (AED) Module 07: Choking Module 08: Recovery Position and First Aid Techniques Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Anaphylaxis and Basic Life Support (CSTF) - CPD Certified training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Anaphylaxis and Basic Life Support (CSTF) - CPD Certified training. Certificates Certificate of completion Digital certificate - £9 Certificate of completion Hard copy certificate - £15 CPD Certification Service Accredited Certification Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25
Looking to build a rewarding and fulfilling career in Child Protection and Safeguarding? Add a new feather to your cap with this self-paced and extremely flexible Child Protection and Safeguarding Online course and elevate your chances of getting hired by global and local organisations alike. Enrol now and take off! This Child Protection and Safeguarding training course is designed to teach teachers, educators, caregivers, childminders and anyone who tends to work closely with children, how to spot indicators of abuse and neglect in children. This Child Protection and Safeguarding course will equip you with essential resources and components you need to get certified. You will have the opportunity to reflect on your own role in improving child protection and safeguarding around you. Key Features This Child Protection and Safeguarding course offers a range of benefits, including: CPD Accredited Child Protection and Safeguarding Course Instant FREE PDF certificate Fully online, interactive Child Protection and Safeguarding course with audio voiceover Developed by qualified Child Protection & Safeguarding professionals Self-paced learning and laptop, tablet, smartphone-friendly Additional Course Materials Paediatric First Aid Course Curriculum The curriculum outline of our Child Protection and Safeguarding course is as follows: Module 1: Introduction to Child Protection and Safeguarding Module 2: Child Protection and Safeguarding Laws and Guidance Module 3: Child Abuse Module 4: Sexual Abuse Module 5: Risks and Risk Assessment Module 6: Responding to Disclosure and Reporting Module 7: Things to Do After Referral Module 8: Record Keeping Module 9: Dealing with Autistic Individuals Module 10: Problems of Childhood Module 11: Child Psychology Module 12: Moral and Ethical Development in Children Learning Outcomes After completing this Child Protection and Safeguarding Course Online, you will: Learn about a person-centered approach Develop a thorough understanding of safeguarding legislation Be able to recognise potential indicators of child abuse Know what to do if there is a safeguarding concern or allegation Examine some of the different types of violence, exploitation, and abuse that children face around the world. Certification Once you've successfully completed your Child Protection and Safeguarding course, you will immediately be sent a digital certificate. Accreditation This Child Protection and Safeguarding course is accredited by the CPD Quality Standards, which ensures the course curriculum and teaching methods. CPD 10 CPD hours / points Accredited by CPD Quality Standards Course 01: Child Protection 2:13:37 1: Module 01: Introduction to Safeguarding Preview 12:13 2: Module 02: Laws and Guidance 25:52 3: Module 03: Child Abuse 27:48 4: Module 04: Sexual Abuse 22:22 5: Module 05: Risks and Risk Assessment 08:42 6: Module 06: Responding to Disclosure and Reporting 15:04 7: Module 07: Things to Do after Referral 10:46 8: Module 08: Record Keeping 08:50 9: CPD Certificate & Transcript 01:00 PDF 10: Leave a review 01:00 PDF Additional Materials: Paediatric First Aid 2:50:23 11: Module 01: Introduction to Paediatric First Aid 12:13 12: Module 02: Assessment and Assistance 16:49 13: Module 03: Equipment and Techniques 14:32 14: Module 04: Loss of Responsiveness and CPR 12:46 15: Module 05: Paediatric First Aid for Common Illnesses 09:42 16: Module 06: First Aid for Acute Medical Conditions 13:57 17: Module 07: Call for an Emergency 07:25 18: Module 08: Caring for Children 15:45 19: Module 9: Dealing with Autistic Individuals 12:37 20: Module 10: Problems of Childhood 16:05 21: Module 11: Child Psychology 21:26 22: Module 12: Moral and Ethical Development in Children 17:06 Who is this course for? Anyone with a knack for learning new skills can take this Child Protection and Safeguarding course. Teachers and school staff Social workers and care providers Healthcare professionals and therapists Police officers and law enforcement agents Parents and caregivers of children Legal advocates and attorneys Non-profit organizations serving children Anyone interested in child protection and welfare Requirements Learners do not require any prior qualifications to enrol on this Child Protection and Safeguarding course. Career path Here are some jobs related to Child Protection with their average salaries in the UK: Child Protection Social Worker Safeguarding Officer Child Protection Specialist Nurse Child Protection Trainer Certificates Hardcopy Certificate Digital certificate - Included Shipping Cost: £3.99 PDF Certificate Digital certificate - Included Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed
Unlock your potential to become a vital asset in online emergency care.
First aid training courses Liverpool – We make sure that the first aid courses we deliver to you are bespoke and designed to meet your working environment. By making your course specific it creates a very effective training day and engages the delegates attending. We provide affordable first aid courses and consultancy services to businesses, schools, sports associations, and most construction and building sectors in Liverpool and the Merseyside area. Our training consultants are accredited to the highest level to deliver a complete range of Health and Safety courses. For more information on our first aid courses Liverpool, please select from the links below: Anaphylaxis First Aid Training Automated External Defibrillator AED Emergency First Aid at Work EFAW First Aid Annual Refresher First Aid at Work FAW Paediatric First Aid Training 1 Day Paediatric First Aid Training 2 Day Basic Life Support (BLS) Training delivered only by professional training consultants at all times https://www.liverpooltrainingsolutions.uk.com/first-aid-courses-liverpool/ For further support or information on our First aid courses please email us or why not call us on 0151 515 0416 and speak to our experienced and friendly staff.
Course Overview The Event Planning is designed to teach you the important principles and practical step-by-step techniques for planning events and getting started in a career as a professional event planner. You will learn: what an event planner does and how to plan events, how to develop your skills to succeed in an event planner career, how to get hired for a job as an event planner, and how to start your own event planning business and get clients. You'll learn how to plan various events and coordinate with different types of clients. Discover how to plan business meets, product launches, milestone events and more. Find out how to work with both corporate and private clients, delivering outstanding results on each event by listening to their needs. Event Management doesn't only give you valuable connections through events training qualifications; you enter an environment for learning that works for you. Being trained in event management helps you develop skills such as problem-solving, time management and decision making. In order to meet all your event management needs, consider getting this Event Management course. This course is divided into three sections, where you start off with learning the basics of event management. Here you will look into ideas such as types of events, entertainment, staff and vendors. Next you learn about the process of planning an event, where you get many different tips and techniques about how to nurture a team bonding environment, ways to make your events more interesting, marketing your events and so much more. The final portion of the course looks into managing weddings which is an extremely big industry and as such would help your business make a splash where the green is. The course covers diverse topics and would be beneficial to those looking to get into the event management industry. So, stop wasting time and get this course now Accredited by CPD Free PDF Certificate after course completion Developed by qualified tutors and professionals Fully online, engaging and interactive course Self paced learning Unlimited Access to your course materials Desktop, Laptop, tablet and smartphone friendly 24/7 Customer Support Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Course Curriculum Introduction Introduction 00:05:00 Why Vision 00:02:00 Concept 00:02:00 Goals 00:02:00 Innovation 00:02:00 Pitching 00:03:00 Feasibility 00:02:00 What Event Scope and Budget 00:02:00 Customers 00:02:00 Marketing Plan and Pricing 00:03:00 Communications Plan 00:03:00 Project Management Approach 00:03:00 Stakeholders 00:02:00 When When 00:04:00 Where Choosing a Venue 00:02:00 Spaces within a Venue 00:03:00 Accessibility and Community Impacts 00:03:00 How Event Plan 00:03:00 Planning Environment 00:02:00 Safety 00:02:00 Risk Management 00:02:00 Emergency Management 00:03:00 Checklists 00:02:00 Stakeholder Management 00:02:00 Communications 00:05:00 On the Day 00:02:00 Who Dot Planning 00:02:00 Recruitment 00:05:00 Event Suppliers 00:02:00 Roles and Responsibilities 00:02:00 Customers and Stakeholders 00:05:00 How Well Real Time Monitoring 00:02:00 Contingency Plan 00:02:00 Measuring Success and Process Review 00:03:00 Continual Improvement and Knowledge Transfer 00:02:00 All About You Characteristics of Great Event Managers 00:02:00 Organisation 00:02:00 Being Successful 00:02:00 Your Wellbeing 00:03:00 The Last Word The Last Word 00:03:00 Resources Resources - Diploma in Event Planning and Management 00:00:00 Mock Exam Mock Exam - Diploma in Event Planning and Management 00:20:00 Final Exam Final Exam - Diploma in Event Planning and Management 00:20:00 Order your Certificate Order your Certificate 00:00:00
This course will help you become familiar with the implementation of creational design patterns. Featuring real-world examples written in modern C++, each pattern is explained in detail to help you to understand how the pattern can be implemented efficiently using language features.