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Duration 2 Days 12 CPD hours This course is intended for Enterprise network system installers System integrators System administrators Network administrators Solutions designers Overview After taking this course, you should be able to: Identify the various network elements of the Cisco SD-WAN solution. Deploy WAN Edge routers. Create templates to aid in the deployment and operation of the Cisco SD-WAN network. Configure and verify Cisco SD-WAN overlay routing. Create simple policies to control traffic flow through the Cisco SD-WAN fabric. The Cisco SD-WAN Operation and Deployment (SDWFND) v2.0 course provides a comprehensive overview of the Cisco© Software-Defined WAN (SD-WAN) solution and Cisco SD-WAN components such as vManage, vSmart and vBond.You will learn how to deploy, manage, and operate a secure, programmable, and scalable SD-WAN fabric using IOS XE Cisco SD-WAN products. The course also covers how to configure, operate, and monitor overlay routing across the Cisco SD-WAN network. In addition, you will learn about data and control policies, and how to deploy Quality of Service (QoS) and Direct Internet Access (DIA) in the SD-WAN overlay network.The course will allow you to earn 16 Continuing Education (CE) credits toward recertification. Course Outline Cisco SD-WAN Solution Components Cisco SD-WAN Network Deployment Cisco SD-WAN Configuration Management Cisco SD-WAN Overlay Routing Cisco SD-WAN Policies

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Ideal for the Duke of Edinburgh Skills You will complete the sections over multiple weeks and ideally consolidate the learning with a practical course. On completion, email me the login to the edofe portal and I will check progress and complete the online assessment. The course will take approximately 12 hours to complete when engaging in all elements of the training and spreading the content over multiple weeks. If you are buying this course for someone else to complete - please put their name into the course, as they would like it to appear on their certificate. You can make payment under a different name. (If you would like a practical course: www.firstaidforlife.org.ukrun hands-on courses for groups of friends throughout the UK, alternatively individuals can join one of our open scheduled courses at our training centre in London). First aid for teenagers covering adult, baby and child first aid: This course is designed to give you the knowledge to learn how to keep yourself and others safe and to know how to help should an accident happen. This course does not seek to replace a practical course but allows you to learn these vital skills at a time and place to suit you. The course is ideal for babysitting, Duke of Edinburgh Award (Skills section and very useful content for the expedition too), sports leadership and as a vital life skill to equip teenagers with the skills to help themselves or friends if faced with a medical emergency. The course consists of illustrated step-by-step directions, flow charts, diagrams, videos and a short test yourself section fully compatible with all computers and mobile devices. You will be able to stop and start as often as you like and on completion you will be able to print your certificate. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, qualified nurse, first aid trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course contents: Action in an emergency What to put in your first aid kit Vital information to give the emergency services The primary survey – What to do in those first few minutes Unresponsive and breathing How to put someone into the recovery position Unconscious and not breathing - Resuscitation CPR Resuscitating an adult, baby and child Heart attack and angina Choking Drowning Asthma Panic attacks and hyperventilation Anaphylactic shock Wounds and bleeding Shock Internal bleeding Amputated parts Knocked out teeth Eye injuries Nose bleeds Fainting Bites and stings Burns Poisoning Alcohol poisoning Breaks, sprains and dislocations Head injuries Spinal injuries Fitting/seizures/convulsions Extremes of body temperature Useful advice Final lesson and certificates

CPD Certified Diploma | 21-in-1 Premium Bundle | Free PDF & TranscriptY Certificates | 24/7 Tutor Support

A step-by-step guide that walks you through the fundamentals of Python programming followed using Python libraries to create random forest from scratch. A comprehensive course designed for both beginners with some programming experience or even those who know nothing about ML and random forest!

This course will teach you how to work with object recognition using a predefined dataset and how to create a custom dataset. The course will also teach you to train the You Only Look Once (YOLO) model to build a coronavirus detection model.

Accounting Basics Course Overview In the UK alone, more than 600,000 new businesses spring to life every year, and they all have one thing in common: the need for sound financial management. That's where our Accounting Basics course comes in! A good grasp of our course might help you to take the first step to becoming a professional accountant.  At the beginning of the Accounting Basics course, you will gain insights into the double entry system and fundamental accounting rules. Plus, you will acquire the skills to create essential financial statements such as income statements, balance sheet, and flow statements. Moreover, in this Accounting Basics course, you will become familiar with the significant accounting policies that need to be decided by companies. You will be introduced to the depreciation policies as well. Our Accounting Basics course will equip you with the knowledge of the basic accounting equation and how it's intertwined with the four financial statements. Here, you'll master the art of creating a chart of accounts and classifying accounts, ensuring that you can efficiently manage a company's finances. As you move deeper into the course, you will be able to record, analyze, and interpret external and internal transactions within a company, facilitating informed decision-making. After completing the course, you will have the skills to control operational fixed assets, manage inventory effectively, recognize revenue appropriately, and accurately account for expenses, all while optimizing working capital. Without further delay, enrol in the Accounting Basics course to prepare yourself for an accounting career.  Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Accounting Basics Section 01: Accounting Fundamental Lecture-1.What is Financial Accounting 00:13:00 Lecture-2. Accounting Double Entry System and Fundamental Accounting Rules 00:10:00 Lecture-3.Financial Accounting Process and Financial Statements Generates 00:14:00 Lecture-4.Basic Accounting Equation and Four Financial Statements 00:21:00 Lecture-5.Define Chart of Accounts and Classify the accounts 00:07:00 Lecture-6. External and Internal Transactions with companies 00:12:00 Lecture-7.Short Exercise to Confirm what we learned in this section 00:06:00 Section 02: Accounting Policies Lecture-8.What are Major Accounting Policies need to be decided by companies 00:06:00 Lecture-9.Depreciation Policies 00:12:00 Lecture-10.Operational Fixed Asset Controls 00:13:00 Lecture-11.Inventory Accounting and Controls 00:11:00 Lecture-12.Revenue Accounting and Controls 00:08:00 Lecture-13.Expenses Accounting and Working Capital 00:12:00

Learn the basics of financial awareness and better understand the language used by accountants and how financial statements fit together within organisations. Course overview Duration: 2 days (13 hours)  This workshop will provide participants with a grasp of basic financial awareness, to help them to better understand the language used by accountants and how financial statements fit together. Training is done in a jargon-free way that is aimed building attendees’ confidence in using financial terms and concepts within their organisation.  Competent financial management has many aspects, it is wide reaching and requires multiple skills but if participants work to become organised and effective in planning, these skills can be easily acquired. There is a misconception that to be a good operational manager dealing with financial decisions people must be accounting or numerical geniuses. There are basic skills that attendees can easily learn that will support them in those areas.  Objectives  By the end of the course you will be able to: Identify the importance of financial management and its impact Identify the link between financial information and decision making Set, manage, monitor and review budgets Analyse financial statements Demonstrate the link between the statements, budgets and decision making. Content Financial Management Budgeting process (generic / client specific if possible) Forecasting and re forecasting process The need for accurate forecasting Accrual v cash accounting revisited Financial Objectives of the business Users of the accounts Financial Tools Depreciation and Amortisation Accruals and Prepayments Deferred and Accrued Income Costs, Opex and Capex Financial Statements The Income Statement The Balance Sheet Understanding capital employed The relationship between balance sheet and income statement The cash flow statement Profitability: gross, operating and net margins Review of client’s management information reports Building the Business Case Break even analysis Discounted Cash Flow Discount factors Net Present Value (NPV) Internal Rate of Return (IRR)

Get ready to dive into the exciting world of Unity game development and C# scripting! With a hands-on approach, you will craft a variety of thrilling 2D and 3D games using Unity and C#. Uncover the art of building and exporting games to the Android mobile platform. This course is tailor-made for someone who wants to learn Unity and C# through real-world projects.

Overview Gain in-depth knowledge of the seven-step story generator and build a loyal base of readers with your excellent book marketing strategy, by enrolling in our Writing Short Story Training course.This information-packed course educates you on the established practices and techniques to write beautiful scenes and draw more people into your book funnel.Most readers love short, quick reads. The course focuses on the short story writing basics, from creating characters and protagonists to fast writing and polishing, dealing with rejection, and much more. After your successful completion, you will be far more capable of writing engaging short stories with attractive key themes and storylines to attract the crowd. Enrol today to let your creative juices flow. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Writing Short Story Training. It is available to all students, of all academic backgrounds. Requirements Our Writing Short Story Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 33 lectures • 02:03:00 total length •Introduction to Short Story Writing: 00:06:00 •Who Am I to Run This Course?: 00:06:00 •It's All About Mindset: 00:07:00 •What Tools Do You Need To Succeed?: 00:05:00 •Mental Preparation: 00:06:00 •Time Management: 00:06:00 •Self Belief: 00:02:00 •Goal Setting: 00:01:00 •Subject Matter: 00:04:00 •Genre: 00:07:00 •Scope: 00:02:00 •Getting Ideas: 00:02:00 •The 7-Step Story Generator: 00:02:00 •Characters & Character Creation: 00:03:00 •Creating Protagonists: 00:07:00 •Character Motivation & Interactions: 00:03:00 •Story & Setting: 00:03:00 •The 5-Point Story Structure: 00:02:00 •Style & Tone: 00:02:00 •Point of View & Tense: 00:03:00 •Plotting & The Twist: 00:05:00 •Building a Short Story Template: 00:03:00 •Building a Short Story Template: 00:03:00 •All Hail Scrivener!: 00:04:00 •The Opening Paragraph: 00:03:00 •Fast Writing: 00:05:00 •The Second Draft: 00:04:00 •Polishing: 00:04:00 •It's All About Presentation: 00:04:00 •Dealing With Rejection: 00:02:00 •Rights and Payment: 00:01:00 •Kindle Publishing: 00:04:00 •Conclusion Short Stories: 00:02:00