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Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to improve their phone skills. Overview Upon successful completion of this course, students will be more confident in handling the phone, resulting in new customers while retaining current clientele. In this course, students will learn about different types of calls and the etiquette associated with them. Getting Started Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan Aspects of Phone Etiquette Phrasing Tone of Voice Speaking Clearly Listen to the Caller Case Study Using Proper Phone Language Please and Thank You Do Not Use Slang Avoid Using the Term ?You? Emphasize What You Can Do, Not What You Can?t Case Study Eliminate Phone Distractions Avoid Eating or Drinking Minimize Multi-Tasking Remove Office Distractions Do Not Let Others Interrupt Case Study Inbound Calls Avoid Long Greeting Messages Introduce Yourself Focus on Their Needs Be Patient Case Study Outbound Calls Be Prepared Identify Yourself and Your Company Give Them the Reason for the Call Keep Caller Information Private Case Study Handling Rude or Angry Callers Stay Calm Listen to the Needs Never Interrupt Identify What You Can Do For Them Handling Interoffice Calls Transferring Calls Placing Callers on Hold Taking Messages End the Conversation Case Study Handling Voicemail Messages Ensure the Voice Mail Has a Proper Greeting Answer Important Messages Right Away Ensure Messages are Delivered to the Right Person When Leaving A Message for Others... Case Study Methods of Training Employees Group Training One-on-One Training Peer Training Job Shadowing Case Study Correcting Poor Telephone Etiquette Screening Calls Employee Evaluations Peer Monitoring Customer Surveys Case Study Wrapping Up Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations

***Level 5: Accounting & Finance*** Accounting and finance assist businesses in measuring, monitoring, and planning their operations. This Level 5: Accounting & Finance course has been designed to provide a thorough introduction to business Accounting and Finance as both an idea and a profession. This course will equip you with in-demand accounting and finance skills as well as the ability to complete practicable processes while working in an organisation. This could be tricky, especially if this is your first consignment in the accounting and finance sector. Our Level 5: Accounting & Finance course provides a solid understanding of accounting and financial methods, concepts, and duties to properly prepare you for a career in the accounting and finance sector. Learning Outcomes After completing this Level 5: Accounting & Finance course, learner will be able to: Understand the essentials of accounting and finance Understand the types of cost data and cost analysis Gain a thorough understanding of contribution analysis Understand break-even and cost-volume-profit analysis Understand relevant cost and know to make short-term decisions Know how to manage financial assets Understand forecasting cash needs and budgeting Cost control and variance analysis Know how to manage accounts receivable and credit Know how to manage inventory Understand the time value of money Know how to improve managerial performance Understand capital budgeting decisions Understand improve managerial performance Understand sources of short-term financing Know how to consider term loans and leasing Understand long-term debt and equity financing Understand accounting conventions and recording financial data Why Choose Level 5 Accounting & Finance Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] ***Level 5: Accounting & Finance*** Detailed Course Curriculum Module 1: Essentials of Accounting and Finance Identify the Non-Financial Manager's Concern with Finance The Importance of Finance Financial and Operating Environment Module 2: Types of Cost Data and Cost Analysis The Importance of Cost Data Types of Costs How Do Your Costs Behave? Segregating Fixed Cost and Variable Cost Cost Allocation Cost Analysis What You Can Learn from the Japanese? Module 3: Contribution Analysis Should You Accept a Special Order? How Do You Determine a Bid Price? Determining Profit from Year to Year Are You Utilising Capacity? Module 4: Break-Even and Cost-Volume-Profit Analysis What is Cost-Volume-Profit Analysis? What and Why of Break-Even Sales? What is the Margin of Safety? Cash Break-Even Point What is Operating Leverage? Sales Mix Analysis Module 5: Relevant Cost and Making Short-Term Decisions What Costs Are Relevant to You? Accepting or Rejecting a Special Order Pricing Standard Products Determining Whether to Sell or Process Further Adding or Dropping a Product Line Utilising Scarce Resources Don't Forget the Qualitative Factors Module 6: Forecasting Cash Needs and Budgeting Forecasts Using Forecasts Preparing Financial Forecasts Budgets The Sales Budget The Production Budget The Direct Material Budget The Direct Labour Budget The Factory Overhead Budget The Ending Inventory The Selling and Administrative Expense Budget The Cash Budget The Budgeted Income Statement The Budgeted Balance Sheet A Shortcut Approach to Formulating the Budget Module 7: Cost Control and Variance Analysis Defining a Standard The Usefulness of Variance Analysis Setting Standards Determining and Evaluating Sales Variances Cost Variances Labour Variances Overhead Variances The Use of Flexible Budgets in Performance Reports Standards and Variances in Marketing Sales Standards Variances in Warehousing Costs Module 8: Managing Financial Assets Working Capital Financing Assets Managing Cash Properly Getting Money Faster Delaying Cash Payments Opportunity Cost of Foregoing a Cash Discount Volume Discounts Module 9: Managing Accounts Receivable and Credit Credit References Credit Policy Analysing Accounts Receivable Module 10: Managing Inventory Inventory Management Considerations Inventory Analysis Determining the Carrying and Ordering Costs The Economic Order Quantity (EOQ) Avoiding Stock Outs Determining the Reorder Point or Economic Order Point (EOP) The ABC Inventory Control Method Supply Chain Management Module 11: The Time Value of Money Future Values - How Money Grows Future Value of an Annuity Present Value - How Much Money is Worth Now? Present Value of Mixed Streams of Cash Flows Present Value of an Annuity Perpetuities Applications of Future Values and Present Values Module 12: Capital Budgeting Decisions Types of Investment Projects What Are the Features of Investment Projects? Selecting the Best Mix of Projects With a Limited Budget Income Taxes and Investment Decisions Types of Depreciation Methods How Does MACRS Affect Investment Decisions? The Cost of Capital Module 13: Improving Managerial Performance What is Return on Investment (ROI)? What Does ROI Consist of? - Du Pont Formula ROI and Profit Objective ROI and Profit Planning ROI and Return on Equity (ROE) Module 14: Sources of Short-Term Financing Trade Credit Cash Discount When are Bank Loans Advisable? Working with a Bank Issuing Commercial Paper Using Receivables for Financing Using Inventories for Financing Module 15: Considering Term Loans and Leasing Intermediate-Term Bank Loans Using Revolving Credit Insurance Company Term Loans Financing with Equipment Leasing Module 16: Long-Term Debt and Equity Financing Types of Long-Term Debt Equity Securities How Should You Finance? Module 17: Accounting Conventions and Recording Financial Data Double Entry and the Accounting Equation Assessment Method After completing each module of the Level 5: Accounting & Finance course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 5: Accounting & Finance course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 5: Accounting & Finance This Level 5: Accounting & Finance course is ideal for: Candidates interested to start a career in accountancy Business owners seeking to look after their own accounts Existing accountancy workers in seeking higher positions or promotion Accountancy workers with no formal qualifications Anyone wishing to boost their career prospects. Requirements Level 5: Accounting & Finance There are no specific requirements for Level 5: Accounting & Finance course because it does not require any advanced knowledge or skills. Career path Level 5: Accounting & Finance This Level 5: Accounting & Finance course may lead you to a variety of career opportunities. Accounts Assistant Accounts Payable & Expenses Supervisor Accounts Payable Clerk Audit Trainee Payroll Administrator / Supervisor Tax Assistant / Accountant. Accounting Clerk Auditing Clerk Accounts Receivable Clerk Certificates Certificate of completion Digital certificate - Included

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist & Secretary course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist & Secretary course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist & Secretary Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Receptionist & Secretary Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Medical Receptionist & Secretary Course Course 01: Medical Receptionist & Secretary Course 02: Dealing With Difficult People Course 03: Report Writing Course ***Others Included of Medical Receptionist & Secretary Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist & Secretary Course: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***GIFT Courses: ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------ Assessment Method After completing each module of the Medical Receptionist & Secretary, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist & Secretary course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist & Secretary course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist & Secretary course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Receptionist & Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Overview This DevOps Fundementals: Maven and SonarQube for Engineers course will unlock your full potential and will show you how to excel in a career in DevOps Fundementals: Maven and SonarQube for Engineers. So upskill now and reach your full potential. Everything you need to get started in DevOps Fundementals: Maven and SonarQube for Engineers is available in this course. Learning and progressing are the hallmarks of personal development. This DevOps Fundementals: Maven and SonarQube for Engineers will quickly teach you the must-have skills needed to start in the relevant industry. In This DevOps Fundementals: Maven and SonarQube for Engineers Course, You Will: Learn strategies to boost your workplace efficiency. Hone your DevOps Fundementals: Maven and SonarQube for Engineers skills to help you advance your career. Acquire a comprehensive understanding of various DevOps Fundementals: Maven and SonarQube for Engineers topics and tips from industry experts. Learn in-demand DevOps Fundementals: Maven and SonarQube for Engineers skills that are in high demand among UK employers, which will help you to kickstart your career. This DevOps Fundementals: Maven and SonarQube for Engineers course covers everything you must know to stand against the tough competition in the DevOps Fundementals: Maven and SonarQube for Engineers field.  The future is truly yours to seize with this DevOps Fundementals: Maven and SonarQube for Engineers. Enrol today and complete the course to achieve a DevOps Fundementals: Maven and SonarQube for Engineers certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the DevOps Fundementals: Maven and SonarQube for Engineers course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the DevOps Fundementals: Maven and SonarQube for Engineers course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the DevOps Fundementals: Maven and SonarQube for Engineers course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This DevOps Fundementals: Maven and SonarQube for Engineers is suitable for anyone aspiring to start a career in DevOps Fundementals: Maven and SonarQube for Engineers; even if you are new to this and have no prior knowledge on DevOps Fundementals: Maven and SonarQube for Engineers, this course is going to be very easy for you to understand.  And if you are already working in the DevOps Fundementals: Maven and SonarQube for Engineers field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this DevOps Fundementals: Maven and SonarQube for Engineers course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This DevOps Fundementals: Maven and SonarQube for Engineers course has no prerequisite.  You don't need any educational qualification or experience to enrol in the DevOps Fundementals: Maven and SonarQube for Engineers course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online DevOps Fundementals: Maven and SonarQube for Engineers course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Introduction Introduction to Maven 00:01:00 Topics Covered in this Course 00:03:00 How Maven Helps to a DevOps Engineer 00:02:00 Resource to Start 00:01:00 Setup Maven Environment on Windows Setup Maven Environment on Windows 00:01:00 Java Installation on Windows 00:05:00 Eclipse Installation 00:03:00 Create 1st Maven Project 00:04:00 Maven Coordinates 00:07:00 Default Directory Structure 00:03:00 Steps Involved to Build a Java Project 00:02:00 Maven Goals 00:06:00 Maven Goals in Action 00:07:00 Maven Goals, Repositories What is pom.xml and How it Works 00:05:00 About the Section 00:02:00 Maven Repositories 00:06:00 Maven goals - Deploy Goal for Local Repository 00:03:00 Push Maven Project onto GitHub 00:08:00 Maven on Linux Create an EC2 Instance 00:04:00 Prerequisites to Setup Maven 00:05:00 Setup Maven 00:04:00 Build Maven Project on Linux 00:10:00 Common Maven Goals 00:03:00 Create a Project with Maven Archetype 00:06:00 Plugins and dependencies in pom.xml 00:09:00 Settings.xml file 00:03:00 Tomcat Server Configurations 00:05:00 Deploy war on Tomcat Server 00:10:00 Maven in DevOps workflow Maven in DevOps workflow 00:01:00 Jenkins Installation 00:07:00 Add Maven Build Server as an Agent to Jenkins 00:07:00 Build Jenkins Job on Slave Node 00:07:00 Build a war file on Agent Node (Maven Server) 00:04:00 Additional Resources Create an AWS account 00:06:00 Install Git bash 00:03:00 Connect to a Linux with Mobaxterm 00:04:00 Install Tomcat 00:11:00 SonarQube SonarQube Introduction 00:07:00 SonarQube Installation 00:11:00 SonarQube Console Overview 00:14:00 SonarQube Installation with PostgreSQL Database 00:29:00 SonarQube Integration with Jenkins 00:15:00

Overview This Upgrade Your Excel Skills course will unlock your full potential and will show you how to excel in a career in Upgrade Your Excel Skills. So upskill now and reach your full potential. Everything you need to get started in Upgrade Your Excel Skills is available in this course. Learning and progressing are the hallmarks of personal development. This Upgrade Your Excel Skills will quickly teach you the must-have skills needed to start in the relevant industry. In This Upgrade Your Excel Skills Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Upgrade Your Excel Skills to help you advance your career. Acquire a comprehensive understanding of various Upgrade Your Excel Skills topics and tips from industry experts. Learn in-demand Upgrade Your Excel Skills that are in high demand among UK employers, which will help you to kickstart your career. This Upgrade Your Excel Skills course covers everything you must know to stand against the tough competition in the Upgrade Your Excel Skills field.  The future is truly yours to seize with this Upgrade Your Excel Skills. Enrol today and complete the course to achieve a Upgrade Your Excel Skills certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Upgrade Your Excel Skills course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Upgrade Your Excel Skills course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Upgrade Your Excel Skills course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Upgrade Your Excel Skills is suitable for anyone aspiring to start a career in Upgrade Your Excel Skills; even if you are new to this and have no prior knowledge on Upgrade Your Excel Skills, this course is going to be very easy for you to understand.  And if you are already working in the Upgrade Your Excel Skills field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Upgrade Your Excel Skills course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Upgrade Your Excel Skills course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Upgrade Your Excel Skills course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Upgrade Your Excel Skills course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Unit 01: Introduction Welcome 00:02:00 Unit 02: Excel Productivity Tips -Part 1 Camera Tool 00:05:00 Add Line Break in Formula Bar 00:03:00 Advanced Copy-Paste using Office Clipboard 00:03:00 Navigation between Worksheets using Shortcut Keys 00:01:00 Flash Fill 00:02:00 Add Multiple Rows and Columns Quickly 00:02:00 Delete Blank Rows 00:03:00 Multi Level Row and Column Sorting 00:04:00 Add Sparklines 00:03:00 Paste Special - Transpose 00:03:00 Unit 03: Excel Productivity Tips - Part 2 Snap to Grid 00:03:00 Create Custom Auto fill List 00:06:00 Absolute Cell Reference 00:03:00 Import Data from Web page 00:04:00 Move Cell Direction 00:03:00 Delete Data using Mouse 00:02:00 Status Bar Quick Calculations 00:03:00 Link Text Boxes to Cell 00:04:00 Phone Number and ZIP Code Format 00:04:00 Speaking Cell 00:05:00 Unit 04: Excel Productivity Tips - Part 3 Invisible Text 00:03:00 Worksheet Grouping 00:04:00 Advanced Transpose 00:04:00 XLStart Folder 00:03:00 Use Slicers 00:05:00 Convert Text to Numbers 00:03:00 Hiding Workbook Elements 00:02:00 Useful Shortcut Keys 00:03:00 Sort data from Left to Right 00:03:00 Advanced Filter (Complex) 00:11:00 Unit 05: Excel Productivity Tips - Part 4 Email as PDF 00:02:00 Synchronous Scrolling 00:03:00 Quick Analysis of data within Excel 00:02:00 Fill blank cells with Value 00:03:00 Hidden Chart Source Data 00:03:00 Two more Shortcuts 00:03:00 Add Blank Rows 00:03:00 Custom views in Excel 00:06:00 EMBED Feature 00:04:00 Adding Country code in Mobile Numbers 00:04:00 Unit 05: Excel Productivity Tips - Part 5 Plot an Average Line to a Chart 00:04:00 3D Referencing 00:04:00 Extract Unique Values 00:03:00 Excel Array Formula 00:04:00 Forecast Sheet 00:04:00 Add Spin Controls in Excel 00:05:00 Move Data using Mouse 00:01:00 Add new entry in Auto Correct to use across Office Applications 00:05:00 Find Differences between Two Lists 00:02:00 Find formulas Quickly 00:02:00 Unit: 06 Wrap Up Thank You 00:01:00

Overview This The Complete SQL : Bootcamp course will unlock your full potential and will show you how to excel in a career in The Complete SQL : Bootcamp. So upskill now and reach your full potential. Everything you need to get started in The Complete SQL : Bootcamp is available in this course. Learning and progressing are the hallmarks of personal development. This The Complete SQL : Bootcamp will quickly teach you the must-have skills needed to start in the relevant industry. In This The Complete SQL : Bootcamp Course, You Will: Learn strategies to boost your workplace efficiency. Hone your The Complete SQL : Bootcamp skills to help you advance your career. Acquire a comprehensive understanding of various The Complete SQL : Bootcamp topics and tips from industry experts. Learn in-demand The Complete SQL : Bootcamp skills that are in high demand among UK employers, which will help you to kickstart your career. This The Complete SQL : Bootcamp course covers everything you must know to stand against the tough competition in the The Complete SQL : Bootcamp field.  The future is truly yours to seize with this The Complete SQL : Bootcamp. Enrol today and complete the course to achieve a The Complete SQL : Bootcamp certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the The Complete SQL : Bootcamp course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the The Complete SQL : Bootcamp course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the The Complete SQL : Bootcamp course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This The Complete SQL : Bootcamp is suitable for anyone aspiring to start a career in The Complete SQL : Bootcamp; even if you are new to this and have no prior knowledge on The Complete SQL : Bootcamp, this course is going to be very easy for you to understand.  And if you are already working in the The Complete SQL : Bootcamp field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this The Complete SQL : Bootcamp course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This The Complete SQL : Bootcamp course has no prerequisite.  You don't need any educational qualification or experience to enrol in the The Complete SQL : Bootcamp course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online The Complete SQL : Bootcamp course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Course Introduction Introduction 00:04:00 Course Curriculum overview 00:04:00 Overview of Databases 00:08:00 SQL Environment Setup PostgreSQL Installation 00:13:00 Connecting to PostgreSQL using psql 00:04:00 Connecting to PostgreSQL using PgAdmin 00:07:00 Creating Database and Tables Basic of Database and Tables 00:06:00 Data Types 00:07:00 Primary Keys and Foreign Keys 00:04:00 Create Table in SQL Script 00:17:00 Insert 00:05:00 Update 00:05:00 Delete 00:03:00 Alter Table 00:05:00 Drop Table 00:02:00 Check Constraint 00:12:00 NOT NULL Constraint 00:04:00 UNIQUE Constraint 00:06:00 SQL Statement Basics Overview of Challenges 00:04:00 SQL Statement Basic 00:07:00 SELECT Statement 00:12:00 SELECT DISTINCT 00:10:00 Column AS Statement 00:07:00 COUNT 00:07:00 SELECT WHERE Clause - One 00:06:00 SELECT WHERE Clause - Two 00:11:00 ORDER 00:05:00 LIMIT 00:04:00 BETWEEN keyword usage on real time 00:08:00 IN Operator 00:06:00 LIKE and ILIKE 00:10:00 GROUP BY Statements Overview of GROUP BY 00:03:00 Aggregation Function 00:12:00 GROUP BY - One 00:05:00 GROUP BY - Two 00:06:00 HAVING on SQL Statement 00:04:00 JOINS Overview of JOINS 00:07:00 Introduction to JOINS 00:06:00 AS Statement table 00:05:00 INNER Joins 00:14:00 Full Outer Joins 00:04:00 Left Outer join 00:03:00 Right Outer Join 00:05:00 Union 00:05:00 Advanced SQL Commands Basic of Advanced SQL Commands 00:04:00 Timestamps 00:17:00 Extract from Timestamp 00:05:00 Mathematical Functions 00:06:00 String Functions 00:16:00 SubQuery 00:08:00 Databases and Tables Overview of Databases and Tables 00:02:00 Creating a Database backup 00:03:00 Restoring a Database from backup 00:04:00 Mock Exam Mock Exam - The Complete SQL from Scratch: Bootcamp 00:20:00 Final Exam Final Exam - The Complete SQL from Scratch: Bootcamp 00:20:00

Overview This Marketing Principles course will unlock your full potential and will show you how to excel in a career in Marketing Principles. So upskill now and reach your full potential. Everything you need to get started in Marketing Principles is available in this course. Learning and progressing are the hallmarks of personal development. This Marketing Principles will quickly teach you the must-have skills needed to start in the relevant industry. In This Marketing Principles Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Marketing Principles skills to help you advance your career. Acquire a comprehensive understanding of various Marketing Principles topics and tips from industry experts. Learn in-demand Marketing Principles skills that are in high demand among UK employers, which will help you to kickstart your career. This Marketing Principles course covers everything you must know to stand against the tough competition in the Marketing Principles field.  The future is truly yours to seize with this Marketing Principles. Enrol today and complete the course to achieve a Marketing Principles certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Marketing Principles course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Marketing Principles course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Marketing Principles course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Marketing Principles is suitable for anyone aspiring to start a career in Marketing Principles; even if you are new to this and have no prior knowledge on Marketing Principles, this course is going to be very easy for you to understand.  And if you are already working in the Marketing Principles field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Marketing Principles course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Marketing Principles course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Marketing Principles course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Marketing Principles course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Section 01: Marketing and the Firm Marketing and the Firm 00:01:00 Marketing Orientation and Context 00:01:00 Creating Value and Competitive Advantage #1 00:01:00 Creating Value and Competitive Advantage #2 00:01:00 Marketing Definition 00:01:00 Marketing Exchange 00:01:00 Marketing Interactions #1 00:01:00 Marketing Interactions #2 00:02:00 BCG's Advantage Matrix Model 00:01:00 Section 02: Situational Marketing Analysis External Environment - Analysis #1 00:01:00 External Environment - Analysis #2 00:01:00 External Environment - Analysis #3 00:01:00 External Forces Facing Marketing 00:01:00 Demographic Shift 00:01:00 Demographic Changes 00:02:00 Stakeholder Mapping #1 00:01:00 Stakeholder Mapping #2 00:01:00 Section 03: Microenvironments - Industry and Market Microenvironments - Industry and Market 00:01:00 Difference between an Industry and a Sector 00:02:00 Common Mistakes #1 00:02:00 Common Mistakes #2 00:01:00 Market Analysis #1 00:01:00 Market Analysis #2 00:01:00 Internal Firm Analysis and Environment Analysis 00:02:00 Enterprise Value Chain Analysis #1 00:01:00 Enterprise Value Chain Analysis #2 00:01:00 Enterprise Value Chain Analysis #3 00:01:00 Porter's Value Chain 00:01:00 Elements in Porter's Value Chain #1 00:01:00 Elements in Porter's Value Chain #2 00:01:00 SWOT - Gap Analysis 00:02:00 TOWS and Building Conversion Strategies 00:01:00 Section 04: Formulating a Marketing Plan - Building Components Formulating a Marketing Plan - Building Components #1 00:01:00 Formulating a Marketing Plan - Building Components #2 00:02:00 Formulating a Marketing Plan - Building Components #3 00:01:00 Product Life Cycle and Building a Product Strategy 00:01:00 Segmentation and Targeting- Geography, Consumer Behaviour and Cultures 00:01:00 Positioning Your Market Offering 00:01:00 Pricing Your Product for the Market 00:01:00 Channels and Distribution 00:01:00 Promotion and Brand Advertising 00:01:00 Business Development and Customer Relationship Marketing (CRM) 00:01:00 Hard-selling 00:01:00 Sales Funnel 00:01:00 Stages in the Sales Funnel 00:02:00 Section 05: Executing the Marketing Plan Action Planning, Roles and Responsibilities 00:01:00 Metrics and Measures 00:02:00 Marketing and Information Technology 00:01:00 Marketing Information (MIS) Systems: Sorting Data and Reporting 00:02:00 Marketing and Information Technology 00:01:00 The Marketing Profession and Building the Marketing Team 00:01:00

Overview This Legal Secretary course will unlock your full potential and will show you how to excel in a career in Legal Secretary. So upskill now and reach your full potential. Everything you need to get started in Legal Secretary is available in this course. Learning and progressing are the hallmarks of personal development. This Legal Secretary will quickly teach you the must-have skills needed to start in the relevant industry. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Legal Secretary skills to help you advance your career. Acquire a comprehensive understanding of various Legal Secretary topics and tips from industry experts. Learn in-demand Legal Secretary skills that are in high demand among UK employers, which will help you to kickstart your career. This Legal Secretary course covers everything you must know to stand against the tough competition in the Legal Secretary field.  The future is truly yours to seize with this Legal Secretary. Enrol today and complete the course to achieve a Legal Secretary certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Legal Secretary course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Legal Secretary course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Legal Secretary course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Legal Secretary is suitable for anyone aspiring to start a career in Legal Secretary; even if you are new to this and have no prior knowledge on Legal Secretary, this course is going to be very easy for you to understand.  And if you are already working in the Legal Secretary field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Legal Secretary course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Legal Secretary course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Legal Secretary course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Legal Secretary course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Legal Secretary Module 01: Introduction to Legal Secretary 00:25:00 Module 02: English Law & Legal Systems 00:35:00 Module 03: The Legal Workplace & Professionals 00:47:00 Module 04: Law of Contract & Law of Tort 00:31:00 Module 05: Wills, Probate and Estate Law Practice 00:17:00 Module 06: Property Law & Conveyancing Practice 00:21:00 Module 07: Family Law and Insurance Practice 00:26:00 Module 08: Professional Writings and Documents 00:30:00 Module 09: Document Proofreading and Editing 00:07:00 Module 10: Meeting Management & Minute Taking 01:09:00 Module 11: Customer Service and Telephone Handling Skills 00:23:00 Module 12: Data Management and Record-Keeping 00:16:00 Module 13: Other Essential Skills for Secretarial Role 00:22:00 Module 14: Professional Conduct and Ethics 00:24:00 Microsoft Word Essentials New Word Document and Templates 00:02:00 Tabs, Ribbons and Groups 00:03:00 Zoom and Rulers in Word 00:02:00 Editing the Word Document 00:03:00 Insert Pictures with Word 00:05:00 Insert Shape and Text Box in Word 00:02:00 Review Tab in Word 00:03:00 Layout in Word 00:02:00 File Options in Word 00:02:00 Closing and Reopening in Word 00:01:00 Microsoft Powerpoint Essentials New PowerPoint Presentation and Templates 00:02:00 Tabs Ribbons and Groups in PowerPoint 00:03:00 First Slide and Designing the Slide 00:02:00 Home Tab and Updates in PowerPoint 00:02:00 Buttons in PowerPoint 00:01:00 Inserting Pictures in PowerPoint 00:04:00 Presentation Mode 00:01:00 Animations Tab 00:05:00 File Options in Word 00:02:00 Closing and Reopening in Word 00:01:00 Microsoft Outlook Essentials Setting Up Outlook with Accounts 00:03:00 Tabs, Ribbons and Groups in Outlook 00:03:00 Navigation Bar in Outlook 00:01:00 Organizing Outlook with Favorites and Folders 00:03:00 Additional Options inside Outlook Tabs 00:01:00 Reading, Writing and Receiving Emails 00:08:00 Attaching Items in Outlook Mails 00:03:00 The View Tab in Outlook 00:02:00 Create a Rule to move emails to a folder 00:04:00 Insert a screen shot from Excel 00:02:00 Microsoft Excel - Top 50 Keyboard Shortcuts Formatting Excel Keyboard Shortcuts 00:02:00 Table Excel Keyboard Shortcuts 00:02:00 Editing Excel Keyboard Shortcuts 00:05:00 Formula Excel Keyboard Shortcuts 00:03:00 Workbook Excel Keyboard Shortcuts 00:02:00 Handy Excel Shortcuts Keyboard Shortcuts 00:05:00

Overview This Agile Scrum course will unlock your full potential and will show you how to excel in a career in Agile Scrum. So upskill now and reach your full potential. Everything you need to get started in Agile Scrum is available in this course. Learning and progressing are the hallmarks of personal development. This Agile Scrum will quickly teach you the must-have skills needed to start in the relevant industry. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Agile Scrum skills to help you advance your career. Acquire a comprehensive understanding of various Agile Scrum topics and tips from industry experts. Learn in-demand Agile Scrum skills that are in high demand among UK employers, which will help you to kickstart your career. This Agile Scrum course covers everything you must know to stand against the tough competition in the Agile Scrum field.  The future is truly yours to seize with this Agile Scrum. Enrol today and complete the course to achieve a Agile Scrum certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Agile Scrum course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Agile Scrum course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Agile Scrum course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Agile Scrum is suitable for anyone aspiring to start a career in Agile Scrum; even if you are new to this and have no prior knowledge on Agile Scrum, this course is going to be very easy for you to understand.  And if you are already working in the Agile Scrum field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Agile Scrum course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Agile Scrum course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Agile Scrum course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Agile Scrum course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum OBJECTIVES AND TARGETS Objectives and Targets 00:09:00 Download: course curriculum in pdf 00:05:00 FROM THE TRADITIONAL DEVELOPMENT MODEL TO THE AGILE Waterfall. Typical challenges 00:05:00 Agile history and 2001's Manifesto 00:11:00 Agile. A different approach 00:04:00 Agile benefits 00:02:00 When agile is best applied + success factors 00:03:00 Download: Agile Vs Waterfall. Overview diagram 00:01:00 Download: Agile Vs Waterfall side by side by project stage 00:04:00 2020 SCRUM GUIDE: WHAT'S NEW! 2020 SCRUM GUIDE: WHAT'S NEW! 00:22:00 BONUS: FULL EBOOK OF THE COURSE! BONUS - Full eBOOK of the Course 00:01:00 SCRUM Download: the Scrum Guide 00:14:00 Download: the Scrum Glossary 00:08:00 Download: Framework Navigator 00:01:00 Scrum introduction 00:12:00 Theory and values 00:08:00 THE SCRUM TEAM The Scrum Team - Introduction 00:08:00 Product, Product Goal and Product Owner 00:14:00 Developers 00:03:00 The scrum master 00:08:00 Characteristics of a perfect scrum master 00:23:00 SCRUM EVENTS Introduction 00:03:00 The Sprint 00:06:00 Download: Diagram of a typical Sprint (with events, roles, artifacts) 00:01:00 The sprint planning 00:10:00 The daily scrum 00:04:00 The sprint review 00:06:00 The sprint retrospective 00:05:00 SCRUM ARTIFACTS Product backlog 00:08:00 Sprint backlog 00:02:00 Increment and definition of done 00:04:00 Commitments 00:04:00 SCALING SCRUM Introduction 00:02:00 Scrum of scrums 00:02:00 Nexus framework 00:05:00 Download: the Nexus Framework poster 00:01:00 SCRUM IN PRACTICE ! A day in the life of a typical Sprint 00:32:00 AGILE REQUIREMENTS Products, Initiatives, Epics, Features, Stories and Tasks 00:11:00 ESTIMATION TECHNIQUES Underlying theory, t-shirt sizing, planning poker 00:09:00 Bucket system, affinity mapping, time unit 00:04:00 AGILE METRICS Underlying theory. Velocity 00:07:00 Sprint burn-down 00:08:00 Release burn-up, cumulative flow, other metrics 00:06:00 PSM1 CERTIFICATION PREPARATION GUIDELINES, TIPS & TRICKS How to best prepare for PSM I Certification 00:09:00 PSM1 CERTIFICATION PREPARATION GUIDELINES, TIPS & TRICKS PSM I EXAM SIMULATOR #1 and #2 (80+80 HIGH QUALITY QUESTIONS. REAL MODE) 00:01:00

Overview of Diploma in Supply Chain, Purchasing and Procurement Join our Diploma in Supply Chain, Purchasing and Procurement course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Diploma in Supply Chain, Purchasing and Procurement course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Diploma in Supply Chain, Purchasing and Procurement course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a Quick Look at The Course Content: This Diploma in Supply Chain, Purchasing and Procurement Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Diploma in Supply Chain, Purchasing and Procurement. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Diploma in Supply Chain, Purchasing and Procurement course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Diploma in Supply Chain, Purchasing and Procurement is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Diploma in Supply Chain, Purchasing and Procurement course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Diploma in Supply Chain, Purchasing and Procurement Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Frequently Asked Questions (FAQ's) Q. How do I purchase a course? 1. You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website. 2. Click on Take This Course button, and you will be directed to the Cart page. 3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details. 4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal. Q. I have purchased the course when will I be able to access the materials? After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase. Q. I haven't received my certificate yet. What should I do? You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK. For International Delivery, it will take 20-25 days. If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly. Q. I don't have a credit/debit card, what other methods of payment do you accept? You can make the payment using PayPal or you can Bank Transfer the amount. For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice. After that, you will receive an email with the invoice and bank details and you can make the payment accordingly. Q. Can I do the courses from outside UK? We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device. Q. When I log into the account it says 'Contact Administrator'. To resolve this issue, please log out of your account and then log back in. Course Curriculum Diploma in Supply Chain, Purchasing and Procurement Module 01 : Why Supply Chain Management 00:00:00 Module 02 : Three Levels of Supply Chain Management 00:08:00 Module 03 : Five Stages of Supply Chain Management 00:09:00 Module 04 : The Flows of Supply Chain Management 00:00:00 Module 05 : Supply Chain Groups 00:07:00 Module 06 : Tracking and Monitoring 00:09:00 Module 07 : Role of Procurement in an Organisation 00:23:00 Module 08 : The Purchasing Cycle 00:14:00 Module 09 : Purchasing Toolkits 00:32:00 Module 10 : Quality Management 00:40:00 Module 11 : Supplier Relationship Management 00:22:00 Module 12 : Category Management 00:31:00 Module 13 : Inventory Management 00:24:00 Module 14 : E-Procurement 00:23:00