1620 Courses delivered Online

The Authority Guide to Emotional Resilience in Business course is one of the best-demanded courses to learn about emotional behaviour. It helps to develop emotional resilience and learn how to maintain realistic optimism to help you to manage stress more effectively within a business environment. This course provides you with the knowledge to help you understand how to deal effectively with the emotions integrated with change and unfamiliar or uncertain circumstances in your business. This course will teach you more about emotions in stress management. Learn how to develop your emotional resilience and use this skill at work. What you'll learn understand emotional resilience with a business focus. put in place strategies to manage stress and weather storms in the workplace. develop your own personal resilience. understand how to develop resilience within the hearts and minds of your team and your organisation. Requirements You should have an interest and understanding of emotional intelligence but no prior knowledge and experience is needed to benefit from the course. You should be interested in emotions and resilience at work. You should be keen to learn techniques to understand how to contribute to your business success. Introduction to the Authority Guide to Emotional Resilience in Business Introduction to Resilience 00:04:00 What is Resilience? 00:02:00 Why Resilience is Useful and When Resilience is Useful 00:02:00 The Benefits of Resilience and Being More Resilient 00:02:00 Moods, Environments and Situations 00:18:00 Assessing your Emotional Resilience Assessing your Emotional Resilience 00:10:00 Resilience vs. Coping Coping With The Stresses And Strains of Life 00:03:00 When Stress Takes Over 00:03:00 The Role of Risk in Resilience 00:01:00 Challenge and Resilience 00:04:00 Moving From Setback to Comeback Facilitating Change 00:02:00 Developing Resilience In Change 00:02:00 How Emotions Are Involved In Change 00:02:00 Personal Transition Through Change 00:03:00 Personal Transition Through Change Curve 00:05:00 Anxiety - Can I Cope? 00:01:00 Happiness - At Last Something Is Going To Change 00:01:00 Denial - Change? What Change? 00:01:00 Anger - This Is Having A Bigger Impact Upon Me Than I Thought 00:02:00 Disillusionment - I'm Off. This Isn't For Me. 00:01:00 Depression or Despair - Who Am I? 00:01:00 Hostility - I'm Going To Make This Work If It Kills Me 00:01:00 Acceptance - I Can See Myself In The Future 00:01:00 Moving Forward - This Can Work And Be Good 00:01:00 Ways To Look After Yourself In Times Of Change 00:01:00 The Characteristics of Resilience Characterising Resilience 00:05:00 Anti-Fragility - The Resilience Of The Future 00:02:00 Resilience Is a Mindset 00:01:00 The Dynamics Of Resilience - Your Capacity To Adapt 00:03:00 Energy Levels And Resilience - Being Energy Efficient 00:03:00 Increasing Levels Of Resilience 00:01:00 The Body's Reaction To Adversity 00:02:00 The Neuroscience Of Resilience 00:02:00 The Behaviours of Resilience The Information Contained In Emotions 00:09:00 The Role of Optimism In Resilience 00:02:00 Your Beliefs About Perfectionism - How These Impact Upon Your Resilience 00:02:00 How Your Attitude To Change Impacts Upon Your Resilience 00:02:00 How Too Much Resilience Causes Problems 00:03:00 Working With Too Much Resilience 00:02:00 The Role Of Mindfulness In Developing Resilience 00:02:00 How Coaching Helps 00:01:00 8 Action Strategies to Develop Resilience Strategy 1 - Feel in Control 00:01:00 Strategy 2 - Create a Personal Vision 00:01:00 Strategy 3 - Be Flexible and Adaptable 00:01:00 Strategy 4 - Get Organised 00:01:00 Strategy 5 - A Mindset for Problem Solving 00:01:00 Strategy 6 - Get Connected 00:01:00 Strategy 7 - Be Socially Competent 00:01:00 Strategy 8 - Be Proactive 00:01:00 Team Resilience Ways Of Working To Build Team Resilience 00:01:00 The 4 Things That Resilient Teams Do 00:05:00 The Way to Lead Resilient Teams 00:03:00 Ways To Strengthen Resilience In Others 00:04:00 Organisational Resilience What is Organisational Resilience? 00:02:00 Working With Volatility, Uncertainty, Complexity and Ambiguity (VUCA) 00:06:00 The Capacity of Individuals and Organisation to Deal with VUCA 00:02:00 Ways To Build Resilient Organisations 00:03:00 The Paradox of Resilience The Paradox of Resilience 00:01:00

Our Business Performance Measurement course provides comprehensive training to effectively measure and track key performance indicators for organisational success. In this course, you will gain the skills to assess and improve business performance, make data-driven decisions and optimise efficiency. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn how to connect vision with a task Understand functional strategy Get acquainted with critical success factors Understand key performance indicators Know balanced measurement Understand the organisational vision Learn the concepts in performance measurement Know how to present performance data Understand customer KPIs Know employees KPIs Learn operational KPIs Understand how to monitor and manage performance Business Performance Measurement Course Overview This online course will give you a clear understanding of key concepts in performance management, the process to present performance data, and customer KPIs. You will learn everything about customer KPIs, employee KPIs, and financial KPIs. This extensive course will help you measure the right thing, understand key performance indicators, balanced measurement, financial measures, customer measures, and process measures. You will understand the will and skill matrix and master elements like directing, encouraging, supporting, and delegating. By the end of the course, you will have a solid knowledge of performance management, golden thread, setting objectives, and measuring and monitoring. Who should take this course? This comprehensive business performance management course is suitable for those who want in-depth knowledge of key performance indicators, the process to measure and monitor, and the difference between will and skill. Entry Requirement There are no academic entry requirements for this Business Performance Measurement course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Business performance measurement course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Performance Measurement Introduction and Agenda Concepts in Performance Measurement Presenting Performance Data Customer KPIs Introduction Customer KPIs Part 1 Customer KPIs Part 2 Exercise Part 1 Employee KPIs Part 2 Exercise Part 2 Operational KPIs Part 3 Exercise Part 3 Financial KPIs Part 4 Exercise Part 4 Monitoring and Managing Performance Course Exercise Suggested Answer Course Exercise Assessment Assessment - Business Performance Measurement Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

This course offers a comprehensive and strategic approach to enhancing organisational efficiency. From understanding KPIs to implementing performance measurement systems, you will gain the skills to analyse and improve business performance. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the concept of business performance management Know the purpose of management Understand performance pyramid Master the lean philosophy Know the benefits of realisation Learn how to manage and improve business performance Know how to analyse performance data Understand operational metrics Learn how to report performance data Know how to exercise more performance measures Business Performance Management Course Overview This business performance management course will give you a broad knowledge of objectives, the performance pyramid, the balanced scorecard, and the lean philosophy. You will study the business agenda, benefits of realisation, performance measures, and operational metrics. This extensive course will teach you report performance data, improve business performance, and exercise more performance measures. By the end of the course, you will have a stronghold on measuring business performance effectively, understand key performance indicators, and connect the organisational vision with task level objectives. Who should take this course? This comprehensive course is suitable for those who want to have a broad knowledge of performance management, golden thread and the steps to set objectives. It is ideal for those who wish to pursue their career in business performance management. Entry Requirement There are no academic entry requirements for this Business Performance Management course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This business performance management Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Business Performance Management Welcome Introduction and Key Points Concepts in Business Performance Management The Purpose of Management Exercise Mission and Objectives Part 1 Project Part 2 Introduction and Agenda Management by Objectives The Performance Pyramid The Balanced Scorecard The Lean Philosophy Benefits Realisation Part 2 Project Test Your Knowledge 1 Part 3 Measuring Managing and Improving Business Performance Exercise Performance Measures Analysing Performance Data Operational Metrics Reporting Performance Data Improving Business Performance Exercise More Performance Measures Key Learning Points Part 3 Project Test Your Knowledge 2 Part 4 Nightingale Care 1 Part 4 Nightingale Care Suggested Answer 1 Part 4 Nightingale Care 2 Part 4 Nightingale Care Suggested Answer 2 Part 4 Nightingale Care 3 Part 4 Nightingale Care Suggested Answer 3 Part 4 Nightingale Care 4 Part 4 Nightingale Care Suggested Answer 4 Assessment Assessment - Business Performance Management Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Description: Advanced Diploma in Human Resource Management will empower you to expand your current learning of HR management which will enable you to propel your career in HR. Through this course, students will explore the environments and settings inside which HR experts, management and workers interact. Students will likewise have a closer look at resourcing and talent management and at ways of managing employment relations. Who is this course for? This course would be ideal for people who wish to advance in their HR career. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: The Advanced Diploma in Human Resource Management course will be very beneficial and helpful, especially to the following professionals: Entrepreneur. Manager. Line manager. Team leader. Supervisor. Executive. HR Assistant. HR Manager. HR Executive. HR Consultant. Human Resource Management Module One - Getting Started 00:30:00 Module Two - Human Resources Today 01:00:00 Module Three - Recruiting and Interviewing 01:00:00 Module Four - Retention and Orientation 01:00:00 Module Five - Following Up With New Employees 01:00:00 Module Six - Workplace Health & Safety 01:00:00 Module Seven - Workplace Bullying, Harassment, and Violence 01:00:00 Module Eight - Workplace Wellness 01:00:00 Module Nine - Providing Feedback to Employees 01:00:00 Module Ten - Disciplining Employees 01:00:00 Module Eleven - Terminating Employees 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Advanced Diploma in Human Resource Management 00:00:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Course for Administrator- Activities 00:00:00 HR and Leadership Leader and HR Management 00:30:00 Commitment and HR Management 01:00:00 Team Management 00:30:00 Build A Mastermind Group 02:00:00 People Recognition in HR Management 00:30:00 Performance, Goals and Management 00:30:00 Think Outside The Box 00:30:00 Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader 00:30:00 Employee Onboarding Module One - Getting Started 00:30:00 Module Two - Purpose of Onboarding 01:00:00 Module Three - Introduction 01:00:00 Module Four - Onboarding Preparation 01:00:00 Module Five - Onboarding Checklist 01:00:00 Module Six - Creating an Engaging Program 01:00:00 Module Seven - Following Up with New Employees 01:00:00 Module Eight - Setting Expectations 01:00:00 Module Nine - Resiliency and Flexibility 00:30:00 Module Ten - Assigning Work 01:00:00 Module Eleven - Providing Feedback 01:00:00 Module Twelve - Wrapping Up 00:30:00 Employee Onboarding- Activities 00:00:00 HR Training Defining Human Resources 00:15:00 Performing a Skills Inventory 00:15:00 Forecasting Techniques 00:15:00 Job Analysis 00:00:00 Identifying Job Competencies 00:30:00 Position Profiles and Job Descriptions 00:30:00 Do You Really Need to Hire? 00:30:00 Finding Candidates HR 00:00:00 Advertising Guidelines HR 00:30:00 Screening Resumes HR 00:30:00 Preparing for the Interview 00:15:00 Conducting the Interview 01:00:00 After the Interview 00:15:00 Employee Orientation and Onboarding 00:30:00 Follow the Leader 00:15:00 Planning Training 00:15:00 Working With External Providers 00:15:00 Performance Reviews 01:00:00 Attendance Management 00:30:00 Managing a Diverse Workforce 00:30:00 Privacy Issues 00:15:00 Compensation and Benefits 01:00:00 Managing Disciplinary Issues 00:30:00 Terminating Employees 00:15:00 Exit Interviews 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Human Resource Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Human Resource Management 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: The administrative office is the department assigned to craft and ensure that the rules and procedures are well implemented in a business or organization. This would help in the operations and functions of each department work well. To learn about administrative functions, this bundle course will provide you six fundamental courses: (1) admin support; (2) personal assistant; (3) business writing; (4) customer service; (5) time management; and (6) organizational skills. All of which are fundamental functions of the administrative department that will be a great contribution to the success of any business. Who is the course for? Professionals, employees or businessmen who want to improve the administration department of their company. People who want to know how administrative management works. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Administration Bundle course is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bookkeeper Civil Service Administrative Officer Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officer Supervisor Typist. Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Personal Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive and Personal Assistant Training Course- Activities 00:00:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Conclusion 00:15:00 Time Management Where Do You Spend Your Time 01:00:00 Managing Tasks 01:00:00 Planning 01:00:00 Goals 01:00:00 Tips From The Gurus 01:00:00 Wrapping Up 00:15:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Course for Administrator- Activities 00:00:00 Self Esteem & Confidence Building Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Administration Bundle Course 00:30:00 Final Exam Final Exam- Administration Bundle Course 00:30:00

Description: Management is the system of dealing and handling things or people. It is very crucial to businesses since managing the business will take efforts and right skills to succeed. To become an expert in management, you have to acquire the right knowledge and skills essentials for the management. Being part of the management department in any business will be easier if you have the advanced skills in management that this course will be providing. You will learn about leadership and people management, time management and the advanced management techniques you need. Who is the course for? Professionals who are in the top management or supervisory positions. People who have the interest to know and acquire management skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Management Skills course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Department Head Management Adviser Project Manager Team Leader. Advanced Diploma in Management Skills - Updated Version Module 1: Understanding Management and Leadership 00:40:00 Module 2: Leadership Theories 00:25:00 Module 3: Improving Management and Leadership Performance 00:15:00 Module 4: High Performance Teams 00:32:00 Module 5: Motivating Employees 00:26:00 Module 6: Organisational Skills 00:26:00 Module 7: Talent Management 00:37:00 Module 8: Succession Planning 00:24:00 Module 9: Business Process Management 00:29:00 Module 10: Communication Skills 00:28:00 Module 11: Negotiation Techniques 00:15:00 Module 12: Managing Meetings and Giving Feedback 00:22:00 Module 13: Managing Change 00:22:00 Module 14: Time Management 00:37:00 Module 15: Stress Management 00:15:00 Module 16: Emotional Intelligence in Leadership 00:32:00 Module 17: Managing Conflict 00:14:00 Module 18: Dealing with Office Politics 00:34:00 Module 19: Risk Management 00:35:00 Module 20: Corporate Responsibility and Ethics 00:14:00 Advanced Diploma in Management Skills - Old Version Basic Management Introduction 01:00:00 How to Build Trust and Confidence 01:00:00 A Manager's Pitfalls 01:00:00 How to Build Team Spirit 01:00:00 Dealing with Problem Employees 01:00:00 Using Your Emotional Intelligence 00:30:00 Conclusion to Management 00:15:00 Leadership and People Management Introduction 00:30:00 The Opposite Side of the Coin 01:00:00 How to Lead and Influence People 01:00:00 Getting the Most from Your Team 01:00:00 Conclusion 00:15:00 Time Management & Goals The Basics On Goal Setting 00:30:00 You have To Believe In Your Goal 00:30:00 Your Goals Have To Match Your Values 01:00:00 Your Goals Have To Fit Your Timeline 00:15:00 Your Goals Must Be Attainable 01:00:00 Write Out Your Goals For Time Management 01:00:00 Check Your Progress Regularly 00:15:00 PC Tools For Goal Setting 01:00:00 When Your Goals Fail 00:15:00 The Benefits Of Goal Setting For Time Management 01:00:00 Advanced Management Techniques Module One - Getting Started 00:30:00 Module Two - Managers are Made, Not Born 01:00:00 Module Three - Create a Management Track 01:00:00 Module Four - Define and Build Comptencies 01:00:00 Module Five - Managers Learn by Being Managed Well 01:00:00 Module Six - Provide Tools 01:00:00 Module Seven - Provide Support 01:00:00 Module Eight - Identify Strong Candidates Early 01:00:00 Module Nine - Clearly Define the Management Track 01:00:00 Module Ten - Empower New Managers 01:00:00 Module Eleven - Provide Growth Opportunities 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Advanced Diploma in Management Skills 00:30:00 Final Exam Final Exam- Advanced Diploma in Management Skills 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Description Are you a human resource professional or serving in a management position and want to develop your leadership management skills? This HR and Leadership Management: Part 1 course is designed to help you gain the necessary skills to perform effectively in your professional career. In this course, you will get a summarisation of what 'Human Resources' means as a term. The course will explain the best methodology for recruiting and selecting employees. You will learn the popular types of training methods. This course will also discuss performance management and how it improves organisational activities. You will explore the effective strategies for achieving good employee relations. If all these sound good to you, what are you waiting for? Enrol today and start learning! Learning outcome  Explain what 'Human Resources' means Explore the best methodology for recruiting employees Learn the popular types of training methods Understand performance management Maintain good employee relations How Much Do Human Resource Professionals Earn? Senior - £70,000(Appx.) Average - £35,000(Appx.) Starting - £25,000(Appx.) Requirement Our HR and Leadership Management: Part 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. HR and Leadership Management: Part 1 Introduction to Human Resources 00:17:00 Employee Recruitment and Selection Procedure 00:32:00 Employee Training and Development Process 00:22:00 Performance Appraisal Management 00:19:00 Employee Relations 00:15:00 Assignment Assignment - HR and Leadership Management: Part 1 00:00:00

Are you looking to enhance your Sports Leadership & Management skills? If yes, then you have come to the right place. Our comprehensive courses on Sports Leadership & Management will assist you in producing the best possible outcome by learning the Sports Leadership & Management skills. This Bundle Includes Course 01: Leadership and Management Level 7 Course 02: Sports Coaching Diploma Course 03: Motivation Skills Course 04: Sports Nutrition for Sports and Fitness Course 05: Healthy Fitness Course 06: Nutritional Therapy So, enrol in our Sports Leadership & Management bundle now! Other Benefits Lifetime Access to All Learning Resources An Interactive, Online Course A Product Created By Experts In The Field Self-Paced Instruction And Laptop, Tablet, And Smartphone Compatibility 24/7 Learning Support Free Certificate After Completion Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Curriculum Breakdown of Leadership and Management Level 7 Module 01: Understanding Management and Leadership Module 02: Leadership Theories Module 03: Improving Management and Leadership Performance Module 04: High Performance Teams Module 05: Motivating Employees Module 06: Organisational Skills Module 07: Talent Management Module 08: Succession Planning Module 09: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings and Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence in Leadership Module 17: Managing Conflict Module 18: Dealing with Office Politics Module 19: Risk Management Module 20: Corporate Responsibility and Ethics Module 21: Microsoft Word, Excel, PowerPoint CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements To enrol in this Sports Leadership & Management, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Sports Leadership & Management. Certificates CPD Accredited PDF Certificate Digital certificate - Included 6 CPD Accredited PDF Certificate for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD accredited hard copy certificates are available for £9.99 each Delivery Charge for Each Hard Copy Certificates: Inside the UK: £3.99 Outside of the UK: £9.99

Visio is a comprehensive tool for creating professional charts and diagrams. In this Visio 365 Online course, you'll explore the essential functions and features of Visio Online 2016. From creating your first shape to using templates to create diagrams, this course describes how to create multiple diagrams in the most productive style. You'll learn how to draw shapes and arrange objects, work with text, and formatting, create flowcharts, organisational charts, add shapes, design the layout, work with themes and pages. Additionally, you'll learn about navigation, templates, themes, sharing, printing and much more. Upon successful completion of the course, it will be easier for you to create diagrams that illustrate intricate data and information. What Will I Learn? Create and share Visio Online drawings, diagrams, and flow charts. Add, format, and manipulate shapes. Create a flowchart, and add and connect shapes. Share and review diagrams in OneDrive Requirements Basic computer skills, familiarity with Microsoft Office Applications. Who is the target audience? Anyone who wishes to learn more about Vision Online 2016 Introduction Introduction FREE 00:01:00 Understanding Visio Online What Is Visio 00:02:00 Comparing Visio Online vs 2016 00:04:00 Launching Visio Online 00:02:00 Getting Started with Visio Understanding the Visio Environment 00:04:00 Navigating and Zooming 00:03:00 Creating New Diagrams Accessing Visio Templates 00:03:00 Creating a Visio Diagram in OneDrive 00:02:00 Opening a Diagram in Visio 00:03:00 Working with Shapes Adding Shapes 00:04:00 Formatting Shapes 00:03:00 Manipulating Shapes 00:02:00 Changing Stacking Order 00:03:00 Selecting and Grouping Shapes 00:02:00 Searching for Shapes 00:02:00 Creating a Flow Chart Working with Basic Flowchart Template 00:03:00 Connecting Shapes 00:03:00 Adding Text to Shapes 00:02:00 Working with Visio Diagrams Inserting Pictures 00:02:00 Changing the Document Theme 00:02:00 Adding Pages to a Diagram 00:01:00 Sharing Visio Diagrams Sharing Diagrams in OneDrive 00:03:00 Reviewing Diagrams in OneDrive 00:02:00 Conclusion Course Recap 00:01:00 Course Certification

Course Overview An office administrator's role includes organising meetings, managing databases, receiving and directing visitors, and more. It requires a great deal of expertise to carry out this long list of responsibilities. But don't worry, the Complete Office Administration Online Course is here to equip you with all the essential skills to prosper as an office admin.  In this extensive Complete Office Administration Online Course, you will be able to improve your communication skills. You will acquire excellent organisational skills. This curriculum includes lessons on bookkeeping and payroll management. It will enrich your skills in financial planning and budgeting. Step-by-step, you will be able to conquer all the skills to provide adequate admin support.  Whether you are already a professional or wishing to pursue a career in the admin sector, this course is the perfect package to learn how to balance your responsibilities. Join the course to gear up with all the admin skills and prepare for a cherishable career. What You Will Learn You'll learn about: Admin Support Managing Time Verbal and Non-verbal Communication Skills Business Writing Writing Business Reports, E-mails, Letters and Meeting Agendas Bookkeeping & Payroll Management Financial Planning, Budgeting and Control Auditing Customer Service and Telephone Handling MS Office and many more Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.