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50780 Courses delivered Online

Retail Management with Level 2 Skills for Business (RQF) Course

By One Education

Retail Management with Level 2 Skills for Business (RQF) Course
Delivered Online On Demand3 weeks
£549

Retail Management with Level 2 Skills for Business (RQF) Course

By One Education

Retail Management with Level 2 Skills for Business (RQF) Course
Delivered Online On Demand3 weeks
£549

Job Search Skills Training

By Training Tale

Job Search Skills Training
Delivered Online On Demand2 hours
£12

Employability Skills Course

By Training Express

Employability Skills Course
Delivered Online On Demand
£100

Holding Difficult Conversations

4.9(9)

By Sterling Training

Holding Difficult Conversations
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

SharePoint Foundation Advanced Skills

4.7(160)

By Janets

SharePoint Foundation Advanced Skills
Delivered Online On Demand4 hours 32 minutes
£9.99

Financial Investigator, Corporate Finance & Internal Audit Skills

By Imperial Academy

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Financial Investigator, Corporate Finance & Internal Audit Skills
Delivered Online On Demand
£399

IMPROVING CUSTOMER SERVICE

5.0(4)

By Improving Communications Uk

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS. This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value. The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction. Attendees will be able to: Focus on others to project a UB4I, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions; Listen more intently to develop the best rapport; Communicate clearly with conviction, projecting greater credibility; Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business. Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people. Register for this class and you will be sent ONLINE login instructions prior to the class date. Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

IMPROVING CUSTOMER SERVICE
Delivered OnlineWed, Jan 2220:00 + more
£316

Leadership and Management: Part 2 (Skills)

By iStudy UK

Leadership and Management: Part 2 (Skills)
Delivered Online On Demand2 hours 7 minutes
£25

Bid Writing & Business Writing Skills: Beginner to Expert

5.0(2)

By Studyhub UK

Bid Writing & Business Writing Skills: Beginner to Expert
Delivered Online On Demand7 days
£259