Data Done Right - The Value of Good Communication Wouldn't it be great if you could see important textual and graphical information quickly and easily? What if it could be updated automatically or by using a simple refresh? What if you could easily change that information as needed, or see it right now with tools you already have, on multiple devices? In this presentation we will show you all of those things. You'll see reports that are produced in MS Project and MS Excel, graphical reports in Visio, and a dashboard that uses all of these tools. And we'll top it off with a discussion about what information to present and not present. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Data Done Right - The Value of Good Communication Wouldn't it be great if you could see important textual and graphical information quickly and easily? What if it could be updated automatically or by using a simple refresh? What if you could easily change that information as needed, or see it right now with tools you already have, on multiple devices? In this presentation we will show you all of those things. You'll see reports that are produced in MS Project and MS Excel, graphical reports in Visio, and a dashboard that uses all of these tools. And we'll top it off with a discussion about what information to present and not present. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
The ISO 31000 Risk Manager training course helps participants acquire the knowledge necessary and ability to integrate the risk management guidelines of ISO 31000 in an organization. It provides information with regard to the risk management principles and their application, as well as the core elements of the risk management framework and steps for a risk management process. In addition, it provides the basic approaches, methods, and practices for assessing risk in a wide range of situations. Upon completion of the training course, you can sit for the exam and gain the "Certified ISO 31000 Risk Manager' credential. The credential demonstrates your knowledge and ability to apply the risk management process in an organization based on the guidelines of ISO 31000 and best practices. Who Should Attend? Managers or consultants responsible for the effective management of risk in an organization Individuals seeking to gain knowledge about the risk management principles, framework, and process Individuals responsible for the creation and protection of value in their organizations Individuals interested in pursuing a career in risk management About This Course Learning objectives Understand the risk management concepts, approaches, methods, and techniques Learn how to establish a risk management framework in the context of an organization Learn how to apply the ISO 31000 risk management process in an organization Understand the basic approaches, methods, and practices used to integrate risk management in an organization Educational approach The training course is based on theory and best practices used in risk management. Lecture sessions are illustrated with practical examples. The participants are encouraged to communicate and engage in discussions and exercises. The exercises are similar in structure with the certification exam questions. Course agenda Day 1: Introduction to ISO 31000 and risk management and establishing the risk management framework Day 2: Initiation of the risk management process and risk assessment based on ISO 31000 Day 3: Risk treatment, recording and reporting, monitoring and review, and communication and consultation according to ISO 31000; the examination. Prerequisites A foundational understanding of ISO 31000 and knowledge of risk management What's Included? Official Study materials Coffee's/Teas, refreshments and Lunch (Classroom courses only) The Exam fees Our Guarantee We are an approved IECB Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras. The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training and exam retake offered Accreditation Assessment The examination is delivered in a 10 question essay type format, to be completed within 125 minutes and with a 70% pass mark. Exam results are provided within 24 hours. Provided by This course is Accredited by NACS and Administered by the IECB.
Effective Presentation Skills: In-House Training In today's results-oriented, global working environment, the ability to create and deliver presentations effectively is a necessary skill set for people at all levels of an organization. Regardless of your role, it's important to know how to synthesize your ideas into a coherent and focused narrative, add visuals that support and reinforce your message, and deliver it in a way that resonates with your audience. In this highly interactive course, we will unpack and practice some of the tools and techniques used by top speakers and influencers all over the world. In this engaging two-day course, you will plan, write, refine, practice, and deliver a presentation to the class. Your presentation will be filmed on both days, and you will leave the course with a flash-drive copy of your videos; participants of the virtual classroom workshop should be prepared to present via webcam. In addition to discovering and enhancing your own personal delivery style, you will learn how to create an overarching goal for your presentation and then organize and structure it for maximum impact. You'll gain insight into how to anticipate your audience's needs and tailor the content and delivery in a way that connects with them and sustains their attention and engagement. You will also learn skills that will help you control nervous energy, remain focused on and attuned to your audience, improvise under pressure, deal effectively with questions, and build a compelling call to action. What you will Learn At the end of this program, you will be able to: Construct an effective presentation goal statement, opening, body, and closing that connect with an audience Analyze an audience's needs and style preferences, including relevant DiSC®-related elements Deliver a complete criteria-based presentation that will persuade others Align usage of visuals as well as verbal and non-verbal techniques to maximize the impact of your presentation Getting Started Introductions and social agreements Course structure Course goals and objectives Opening activities Planning and Organizing Video: 'The Art of Misdirection' Setting your presentation goal Writing a goal statement Analyzing your audience Applying the 'reality' test Creating and strengthening supports Structuring your presentation 5 components of an effective opening Presentation body Presentation closing Write your presentation opening Audience Analysis Video: 'How to Tie Your Shoes' Everything DiSC® introduction Audience DiSC® Styles Analyzing your audience Further audience analysis Effective Delivery Delivery challenges: virtual and in-person Keeping your audience engaged Your body as your instrument Verbal / paraverbal elements Body stance and nonverbal communication What are your 'tells?' Controlling nervousness Staying attuned to your audience Responding to questions Review and edit your opening Deliver your opening Visuals and Enriching Elements Using images in your presentation Guidelines for visual composition Using questions to engage your audience The power of the pause Practicing and Applying What You've Learned Preparation Delivery Feedback Opportunity to put into practice the program content and receive a video copy Summary and Next Steps What did we learn and how can we implement this in our work environment? Your personal action plan
24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Are you looking to enhance your reception skills and office admin expertise? Look no further! Our comprehensive course bundle offers you the opportunity to acquire essential skills that will make you a valuable asset in any professional setting. With a mix of QLS-endorsed and CPD-accredited courses, you'll gain knowledge and expertise that are highly sought after in today's job market. The first course in this bundle is QLS-endorsed, and upon completion, you'll receive a QLS hardcopy certificate for free. This certificate holds significant value and can be a valuable addition to your resume, demonstrating your commitment to professional development. The remaining ten courses are also relevant and CPD-QS accredited, ensuring that you receive high-quality training throughout the bundle. Learn how to excel in various aspects of reception skills and office admin, including executive and personal assistant training, effective minute taking, meeting management, workplace professionalism, customer service, body language, confidence building, assertiveness, cross-cultural awareness, communication skills, and time management. These skills are essential in today's dynamic business environment and will equip you with the knowledge and tools needed to excel in your career. With a strong focus on real life application, you'll gain the confidence and competence to handle real-world situations. We will guide you through each course, providing valuable insights and pro tips that you can implement immediately in your workplace. This bundle is designed to be accessible to learners at all levels of experience, whether you're just starting your career or looking to upskill. This Reception Skills and Office Admin Bundle Package includes: Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 10 Premium Additional CPD QS Accredited Courses - Course 01: Executive and Personal Assistant Training Course Course 02: Effective Minute Taking Training Course 03: Diploma in Meeting Management Course 04: Workplace Professionalism Course 05: Customer Service Diploma - CPD Accredited Course 06: The Secrets of Body Language Course 07: Confidence Building & Assertiveness Course 08: Cross-Cultural Awareness Training Course 09: Communication Skills Masterclass Course 10: Time Management Why Prefer This Reception Skills and Office Admin Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Reception Skills and Office Admin bundle courses, you will be able to learn: Upon completing this course bundle, you will be able to: Excel in various aspects of reception skills and office admin, including executive and personal assistant duties, minute taking, meeting management, workplace professionalism, customer service, body language, confidence building, assertiveness, cross-cultural awareness, communication skills, and time management. Apply techniques to handle real-world situations in a professional setting. Demonstrate a high level of competence and confidence in your reception and office admin skills. Use effective communication and assertiveness techniques to manage difficult situations and conflicts. Understand the importance of body language and cross-cultural awareness in professional settings. Enhance your professional image and reputation through workplace professionalism. Utilise time management strategies to increase productivity and efficiency. ***Curriculum breakdown of Office Admin and Reception Skills*** Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meeting and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel How is the [Reed_Title] Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 280 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is ideal for: Individuals looking to enter or advance in the field of reception skills and office admin. Professionals seeking to upskill and enhance their abilities in reception and admin roles. Individuals looking to excel in customer service roles. Those interested in improving their communication, assertiveness, and time management skills in a professional setting. Anyone looking to enhance their cross-cultural awareness and body language skills. Career path This bundle will give you an edge in various professions, such as: Receptionist Office Administrator Executive Assistant Personal Assistant Customer Service Representative Meeting Coordinator Communications Specialist With salaries in the UK ranging from £20,000 to £40,000 per year on average, these roles offer lucrative career opportunities for skilled professionals. Certificates Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS and will cost you £10 for each course. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.
Listening is a conscious activity which requires attention. Rather than waiting to speak, you need to listen attentively to fully understand the other person. Remember, there is no point in asking a question if you do not intend to listen carefully to the answer! The Communication: The Ultimate Guide to Questioning & Listening is designed to help you think about how you communicate verbally. The course includes information on the processes involved and the steps you can take to help ensure that verbal or spoken messages are received as intended. Through this course you will learn, examine and be able to apply; what questions are, what they can do and why we ask them. As well as examining and practicing active listening and common body language cues. In additional you will be able to recognize and respond to both positive and negative question responses. What you'll learn Answer - 'what is questioning?' Understands and can apply what questions can do Unpick why we ask questions Examine what active listening is Undertake an active listening exercise Appreciate the role of body language Recognize the main body language cues and signs as they relate to questions & answers Use, understand and appreciate 12 question types recognize, appreciate and use 12 different types of questions - including; the pros and cons, examples and interpersonal implications Appreciate and respond appropriately to possible question responses Appreciate the role of emotional intelligence Download a series of 'Top Ten Questions' Requirements Some method of jotting down thoughts, notes and quiz answers The 8th question type video (Socratic) has a supporting document Introduction to The Ultimate Guide to Questioning Course Introduction FREE 00:05:00 The Fundamentals - What & Why What is questioning? 00:02:00 What can questions do? 00:10:00 Why do we ask questions? 00:04:00 Active listening Are you listening? 00:09:00 Active Listening Exercise 00:09:00 Body language Body language 00:13:00 The 12 Different Types of Questions Introduction to the 12 question types 00:03:00 Closed questions 00:03:00 Tag or tail questions 00:02:00 Open questions 00:02:00 Imagine questions 00:02:00 Funnel questions 00:02:00 Probing questions 00:06:00 Recall & process questions 00:02:00 Socratic questions - 6 types 00:04:00 Leading Questions 00:02:00 Loaded questions 00:02:00 Rhetorical questions 00:01:00 Empathetic questions 00:03:00 How can people respond to questions? 8 possible question responses 00:06:00 Summary Summary of Ultimate Guide To Questioning 00:04:00 Course Certification
*** 24 Hour Limited Time Flash Sale *** Life Coaching, Mentoring and Train the Trainer Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you passionate about helping others reach their full potential and overcoming personal challenges? The demand for life coaches and mentors in the UK has grown significantly, with a recent survey revealing that 75% of individuals seeking personal development turn to professional coaching. Imagine being able to help others excel, guide them towards their goals, and become a confident leader yourself. This comprehensive course bundle equips you with the tools and knowledge to become a life coach, a mentor, and even a trainer! Our course on Life Coaching, Mentoring and Train the Trainer equips you with the core skills and knowledge to excel in life coaching, mentoring, and even training others. Learn powerful coaching methodologies, master communication to build strong relationships, and develop the confidence to become a captivating speaker. You'll also gain effective strategies for overcoming phone addiction and building resilience-essential skills for success in today's fast-paced world. Key Features of the Coaching & Mentoring, Spiritual Life and Train the Trainer Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Coaching & Mentoring, Spiritual Life and Train the Trainer bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Coaching & Mentoring QLS Course 02: Spiritual Life Coaching QLS Course 03: Train the Trainer - Trainer Training 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Leadership Skills for The FutureCourse 02: Communication Masterclass Building Strong RelationshipsCourse 03: Public Speaking: Presentations like a BossCourse 04: The Power of ResilienceCourse 05: Learn How to Overcome Phone Addiction In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV WritingCourse 02: Job Search SkillsCourse 03: Self Esteem & Confidence BuildingCourse 04: Professional Diploma in Stress ManagementCourse 05: Complete Communication Skills Master Class Convenient Online Learning: Our Coaching & Mentoring, Spiritual Life and Train the Trainer courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Start your transformative journey today and embrace a brighter future. Say goodbye to ordinary and embrace extraordinary with our Coaching & Mentoring, Spiritual Life, and Train the Trainer Bundle. Enrol now and empower yourself with knowledge that will last a lifetime. Learning Outcomes of Life Coaching, Mentoring and Train the Trainer Develop effective coaching techniques to support clients' personal growth. Create impactful mentoring strategies tailored to individual needs. Design and deliver engaging training programs for diverse audiences. Enhance leadership skills to navigate future challenges confidently. Master communication skills to build strong, effective relationships. Learn resilience techniques to thrive in challenging environments. Why Choose Us? Get 3 QLS Endorsed Certificate upon completion of Life Coaching and Train the Trainer Get a free student ID card with Life Coaching and Train the Trainer Training program (£10 postal charge will be applicable for international delivery) The Life Coaching and Train the Trainer is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Life Coaching and Train the Trainer course materials The Life Coaching and Train the Trainer comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** QLS Course 01: Coaching & Mentoring Module 01: Introduction to Performance Coaching Module 02: The Coach/Client Relationship Module 03: Coaching and Mentoring Models Module 04: Ethical Aspects of Coaching and Mentoring Module 05: Effective Communication Skill Module 06: Personal Skills Module 07: Management Skills Module 08: Organisational Skills Module 09: Motivation and Mindset Module 10: Key Themes of NLP Module 11: The Relationship Between Stress and Performance: The Inverted-U Theory Module 12: Leadership Under Pressure Module 13: Setting Up as a Coach QLS Course 02: Spiritual Life Coaching Basics of Spiritual Life Coaching Understanding Spiritual Life Coaching Fundamental Qualities of a Coach Advanced Coaching Ethical Guideline Marketing Your Business Growing Your Business QLS Course 03: Train the Trainer - Trainer Training Introduction And Welcome Introduction to Trainer Bootcamp What Makes a Great Trainer? Make Them Feel Safe Before Class Make Them Feel Safe Before Class Introduction Make Comfortable Small Talk - Part 1 Make Comfortable Small Talk - Part 2 Make Comfortable Small Talk - Activity Feedback Make an Impressive First Impression Give Last Minute Reminders - Part 1 Give Last Minute Reminders - Part 2 Start With An Amazing Opener Give Your Introduction - Part 1 Give Your Introduction - Part 2 Give Your Introduction - Part 3 Find Out About Them Reveal the Takeaways Set Boundaries and Expectations - Part 1 Set Boundaries and Expectations - Part 2 Give the Lesson Hook Build Credibility And Rapport Qui Do an Oral Review - Part 1 Do an Oral Review - Part 2 Send Them to Break Walk and Talk During Break Bring Them Back From Break =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*13 = £168) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Course: Previously it was £119*3 =357) CPD 450 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring coaches and mentors looking to enhance their skills and empower others. Individuals seeking personal and spiritual growth. Professionals interested in becoming trainers and delivering impactful training sessions. Leaders and managers aiming to develop advanced leadership skills. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Professional Coach or Mentor: Salary range - £30,000 to £100,000 per year. Spiritual Life Coach: Salary range - £25,000 to £70,000 per year. Corporate Trainer: Salary range - £25,000 to £60,000 per year. Leadership Development Specialist: Salary range - £35,000 to £80,000 per year. Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.
Level 5 | Three QLS Endorsed Diploma | QLS Hard Copy Certificates Included | Plus 10 CPD Courses | Lifetime Access
3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access
Level 4, 5 & 4 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access