10595 Courses in Sheffield delivered Online

Course Overview As English is an international language, proficiency in this subject helps you both in your personal life and professional life. Develop a solid foundation in English with the Functional Skills English level 2 course. Within a few steps, this curse will take your English skills to the next level. In this Functional skills English level 2 course, first you will develop a clear understanding of English grammar. Then the detailed lessons will educate you on the basic sentence structure. From the easy-to-follow modules, you will enrich your knowledge of punctuation and capitalisation. In addition, this valuable course will assist you in improving your spelling skills. Finally, you will get introduced to the common mistakes and grasp the strategies to avoid them. This comprehensive Functional skills English level 2 course will assist you in increasing your excellence in the English language. It will give you the opportunity to add a valuable skill set to your resume. So join now and start learning today! What You Will Learn  Get introduced to the basics of English grammar Familiarise yourself with the English sentence structure Learn the principles of forming questions Enrich your knowledge and understanding of punctuation Develop a clear understanding of capitalisation Improve your spelling skills Build the competence to identify and avoid common mistakes Why Should You Choose this Functional skills English level 2 Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment, and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential Who is this Course for? The Functional Skills English level 2 course is designed for anyone interested in developing their English skills. It will be highly advantageous for aspiring professionals in the relevant industries.  Requirements Our Functional Skills English level 2 course is fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path This Functional Skills English level 2 course will assist you in pursuing a career in the relevant fields  English Teacher (Salary Range £40,000-£53,000) Teaching Assistant (Salary Range £19,000-£21,000) Functional skills English level 2 Module 01: Introduction to the Course 00:10:00 Module 02: Basics of Grammar 00:13:00 Module 03: The Basics of Sentence 00:08:00 Module 04: Structure of Sentence 00:16:00 Module 05: Questions 00:11:00 Module 06: Punctuation and Capitalisation 00:21:00 Module 07: Spelling 00:24:00 Module 08: Common Mistakes and Ways to Improve 00:18:00

Getting Started The QUALIFI Level 5 Diploma in Law aims to provide learners with the scope to acquire a broad range of knowledge and understanding and develop extensive skills essential for a successful career in law. There is also the opportunity to progress to a higher-level qualification in law, including a bachelor's degree final year. This qualification in this sector will aim to provide the underpinning knowledge of the law contributing to preparation for the Solicitor's Qualifying Examination.  About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. To know about the Qualification Structure, please get in touch with us at: admission@sbusinesslondon.ac.uk Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

The 'French' course is designed as an introduction to the French language, covering various lessons to help learners grasp basic French vocabulary and conversational skills. Learning Outcomes: Acquire fundamental knowledge of the French language and its pronunciation. Learn essential vocabulary and phrases to engage in basic conversations. Develop conversational skills through a series of lessons covering different topics in French. Practice reading, writing, and understanding simple French sentences. Gain confidence in using common expressions and greetings in everyday situations. Why buy this French? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the French you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This French does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This French was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This French is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction to the course French in just three minutes? 00:05:00 Lesson 1 Lesson 1a 00:03:00 Lesson 1b 00:03:00 Lesson 1c 00:03:00 Lesson 1d 00:03:00 Lesson 2 Lesson 2a 00:03:00 Lesson 2b 00:03:00 Lesson 2c 00:03:00 Lesson 2d 00:03:00 Lesson 2e 00:05:00 Lesson 3 Lesson 3a 00:03:00 Lesson 3b 00:03:00 Lesson 3c 00:04:00 Lesson 3d 00:03:00 Lesson 3e 00:03:00 Lesson 3f 00:03:00 Lesson 3g 00:03:00 Lesson 4 Lesson 4a 00:03:00 Lesson 4b 00:03:00 Lesson 4c 00:03:00 Lesson 4d 00:03:00 Lesson 4e 00:03:00 Lesson 4f 00:03:00 Lesson 4g 00:05:00 Lesson 5 Lesson 5a 00:03:00 Lesson 5b 00:03:00 Lesson 5c 00:03:00 Lesson 5d 00:03:00 Lesson 5e 00:04:00 Lesson 5f 00:03:00 Lesson 5g 00:03:00 Lesson 5h 00:03:00 Lesson 5i 00:05:00 Lesson 6 Lesson 6a 00:03:00 Lesson 6b 00:03:00 Lesson 6c 00:03:00 Lesson 6d 00:03:00 Lesson 6e 00:03:00 Lesson 6f 00:03:00 Lesson 6g 00:04:00 Lesson 7 Lesson 7a 00:03:00 Lesson 7b 00:03:00 Lesson 7c 00:03:00 Lesson 7d 00:03:00 Lesson 7e 00:03:00 Lesson 7f 00:03:00 Lesson 7g 00:03:00 Lesson 7h 00:03:00 Lesson 8 Lesson 8a 00:03:00 Lesson 8b 00:03:00 Lesson 8c 00:03:00 Lesson 8d 00:05:00 Lesson 8e 00:03:00 Lesson 8f 00:04:00 Lesson 8g 00:03:00 Lesson 8h 00:03:00 Lesson 8i 00:03:00 Lesson 8j 00:03:00 Lesson 8k 00:03:00 Lesson 9 Lesson 9a 00:03:00 Lesson 9b 00:03:00 Lesson 9c 00:03:00 Lesson 9d 00:03:00 Lesson 9e 00:03:00 Lesson 9f 00:06:00 Resources Resources: French 00:00:00 Recommended Books Recommended Books - French 00:00:00

Description Linguistics Diploma  The field of linguistics analyses language scientifically. It includes studying all aspects of language, methods of studying them, and models of representing the grammar of languages. The field's significant traditionally studied areas are phonology, phonetics, morphology, semantics, syntax, and pragmatics. Every area deals with a specific aspect of language found in the linguistic systems of humans, like sounds or gestures, morphemes, words, phrases, sentences, meanings of words, and language use. The field of linguistics stands with language philosophy, rhetoric and stylistics, semiotics, translation studies, and lexicography. The Linguistics Diploma course offered by Elearncollege will ensure that you acquire analytical skills of advanced level, in-depth knowledge of linguistics, and let you experience what it is like to be an independent linguistic researcher. The Linguistics Diploma course starts with a module on Language Description. This introductory module will get you used to linguistics basics, which are the building blocks of language studies and linguistic analysis, like grammar, phonology, and morphology. The Linguistics Diploma course will then take you to data, theory and method modules, which will deal with topics like hypothesis testing, data collection, the importance of linguistic theories, research ethics, and reference cited in academic writings. The Linguistics Diploma course offered by Elearncollege covers all important sub-fields like second language acquisition, sociolinguistics, history of English, and discourse analysis. Within linguistics, these different phenomena are analyzed in diverse and innovative ways, taking different perspectives. Theoretical linguistics, which is descriptive mainly, deals with descriptions of models for language systems, the various parts within these systems, and how they combine to make meaning. Psycholinguistics is concerned with how we process language and produce utterances when we use language. Computational linguistics deals with computing and analyzing language phenomena like parsing and processing natural languages. Neurolinguistics analyses the connection between our brain and language by analyzing the signals sent around the brain when there is a linguistic stimulus. What you will learn   1: A brief introduction to linguistics and its history  2: Structural linguistics  3: Phonetics and phonology  4: Morphology and syntax  5: Generative grammar  6: Semantics  7: Pragmatics  8: Variation in language  9: Multilingualism  10: Language change  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

What will you learn in this course? Deal with every day social and professional situations. Understand the main topics and some details of spoken or written language. Learn how to communicate and interact socially in formal situations. Become familiar with the greek culture. Deal with situations when you travel to places where the language is spoken. Write small paragraphs in order to describe experiences, events, dreams, and express your opinion. The main topics to be covered in this course are about society, telling stories, travelling, advantages & disadvantages, agreeing & disagreeing, the greek culture and more.

Are you ready to embark on an enlightening journey of wisdom with the Audiology bundle and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Audiology, Deaf Awareness & Noise Protection. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Audiology Course 02: Deaf Awareness Course 03: Voice Disorders Course 04: Noise and Hearing Protection Training Course 05: Child Language Disorder (CLD) Course 06: Speech and Language Therapy Course 07: BSL Level 2 Course 08: Dyslexia The Audiology, Deaf Awareness & Noise Protection bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Audiology, Deaf Awareness & Noise Protection package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Audiology bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Audiology bundle. Establish robust bases across each course nestled within the Audiology bundle. Decipher intricate concepts through the articulate content of the Audiology bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Audiology bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Audiology bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Audiology bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Audiology bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Audiology bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Audiology journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for: Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Requirements Without any formal requirements, anyone can enrol in this bundle. Study for the bundle using any internet-connected device, such as a computer, tablet, or mobile device. Career path Armed with the Audiology bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Audiology bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

10 QLS Endorsed Courses for Developer | 10 Endorsed Certificates Included | Life Time Access

LOOKING FOR: MG, YA AND ADULT SCI-FI / FANTASY, CHILDREN'S NON-FICTION After graduating from St Andrews University with a degree in English Literature and Art History, Maddy followed her love of literature to an internship at non-fiction literary agency Graham Maw Christie. At GMC, Maddy worked her way up to Agent and built a list of authors who wrote for both for adults and children, spanning history, tarot, and nature writing. An avid reader of anything magical, Maddy joined Madeleine Milburn in 2022 to build a list specialising in SFF. Maddy would like to see SFF across all genres for all ages, including: grim dark, thriller, historical, romance, cosy fantasy, sci-fi, epic, YA fantasy, dark academia, contemporary fantasy, fantasy middle-grade, mythology, fairy tale and queer fantasy. Inspiring children’s non-fiction. She loves worlds to get lost in, adventures that transform what it means to be a hero, and unique magic that offers as many problems as solutions. She likes books that make her cry and books that change her mind. Above all, when she finishes a story about another world, she wants it to have taught her a lesson which helps her live in this one. She loves all fantasy, but favours richly imagined, complex worlds with a history to discover and a future to protect. Worldbuilding is one of her favourite aspects of this genre and she is always looking for a new, dense world with series potential. Think Brandon Sanderson’s Cosmere or the Marvel Cinematic Universe – the bigger the better! Maddy also likes character-driven fantasy with a diverse cast to root for (or root against) and she wants to see a range of different relationships depicted authentically. She particularly like epics that dip into big, universal themes such as grief, climate change, or war and which ask impossible questions in the vein of R.F. Kuang or N.K. Jemisin. She is also excited by authors that play with form and language in a fantasy setting. In YA, she is looking for much the same as in an adult fantasy, but with younger protagonists and a closer focus on relationships. She wants to see the tropes she knows and loves in new and exciting forms and her favourite YA books often centre around belonging and becoming. She likes a dash of romance in everything, because she is sentimental that way, but it’s particularly important in the YA space. Sci-fi is a big passion of hers, especially when it comes with a strong hook. She is a huge fan of Becky Chamber’s The Long Way to a Small Angry Planet and Michaiah Johnson’s The Space Between Worlds. She likes space as a metaphor, and would love something that explores different alien species. Please send her your space operas and sci-fi romances which combine space, magic and mayhem! In fantasy middle grade, she favours whimsy and animal companions; she would love to follow a group of kids through magic school. She tends to look for plenty of humour with a strong friendship at the centre, and she wants middle grade stories which engage with the concerns of children growing up as well as offering an all-important escape (preferably on a dragon/unicorn’s back). She is also looking for children’s non-fiction for all ages. In this space, she wants something as creative as it is informative, and thinks diverse voices are increasingly important. Maddy would like you to submit a covering letter, one page synopsis and the first three chapters (Max 5000 words) of your completed manuscript in a single word document. (In addition to the paid sessions, Maddy is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Friday 11th July 2025

Unlock your programming potential!   C++ programming is a widely-used and powerful language that forms the basis of many computer systems, games, and applications. In the UK, an average salary of a C++ developer is estimated to be £50,000 per annum. By taking our C++ Programming for Absolute Beginners course, you can kickstart a lucrative career in the thriving field of software development.   Our course covers all the essentials, from setting up your local development environment to mastering C++ basics, operators, strings, and data types. Through exercises and practical examples, you'll get a solid understanding of the C++ decision-making process, control flow loops, arrays, and functions. Gain the skills and knowledge that employers are looking for, all at your own pace and from the comfort of your home.    Taking the C++ Programming for Absolute Beginners course, you'll uncover the power and flexibility of C++ programming, opening a world of opportunities in the software industry. This course is a valuable resource for beginners aspiring to become proficient software developers or seasoned programmers wanting to add C++ to their skill set. Join the ranks of high-earning C++ developers today and take a step towards a promising future. Enrol in the course right now!   Learning Outcome: Upon completion of the C++ Programming for Absolute Beginners course, you will be able to: Understand the fundamentals of C++ programming language. Set up your local development environment. Master the use of C++ operators, strings, and data types. Learn the decision-making process in C++. Gain proficiency in handling C++ control flow loops and arrays. Familiarise yourself with creating and managing C++ functions. Develop problem-solving skills using C++ programming.   Who is this course for: This C++ Programming for Absolute Beginners course is ideal for: Aspiring software developers with no prior programming experience. Individuals interested in learning a new programming language. Students pursuing computer science and related fields. Professionals seeking to upgrade their skills in programming. Gamers interested in creating their own games.   Why buy this C++ Programming for Absolute Beginners course? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one-to-one assistance when needed Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript immediately Easily learn the skills and knowledge from the comfort of your home Career Path: Upon completion of this C++ Programming course, you will have the knowledge and skills to pursue many career paths, such as: Junior C++ Developer: £30,000 - £40,000 per annum. C++ Software Developer: £40,000 - £50,000 per annum. Senior C++ Developer: £50,000 - £60,000 per annum. C++ Software Engineer: £60,000 - £70,000 per annum. Lead C++ Developer: £70,000 - £80,000 per annum. C++ Development Manager: £80,000 - £90,000 per annum.   Certification After studying the course materials of the C++ Programming for Absolute Beginners course, there will be a written assignment test which you can take either during or at the end of the course. After passing the test, you will have a range of certification options. A CPD Accredited PDF Certificate costs £4.99, while a CPD Accredited Hardcopy Certificate is £8.00. We also offer transcript services. A PDF Transcript costs £4.99, and a Hardcopy Transcript is £9.99. Select according to your needs, and we assure timely delivery of your chosen certificate.   Requirements This professionally designed C++ Programming for Absolute Beginners course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning!

Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.