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In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Customer Service Advisor Training will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Customer Service Advisor Training will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Customer Service Advisor Training and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Customer Service Advisor Training is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Customer Service Advisor Training. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Customer Service Advisor Training will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 02: CRM Fundamentals CRM Fundamentals 00:24:00 Module 03: CRM Strategies CRM Strategies 00:33:00 Module 04: CRM Databases CRM Databases 00:21:00 Module 05: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 06: Handling Customer Complaints Handling Customer Complaints 00:22:00 Module 07: Introduction to Customer Service Introduction to Customer Service 00:23:00 Module 08: What's Different about Good Customer Service? What's Different about Good Customer Service? 00:12:00 Module 09: Customer Service Communication Strategies Customer Service Communication Strategies 00:24:00 Module 10: Building Rapport Over the Phone Building Rapport Over the Phone 00:24:00 Module 11: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:28:00 Module 12: Problem Solving over the Phone Problem Solving over the Phone 01:04:00 Module 13: Time Management Time Management 00:35:00 Module 14: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Parenting Skills Diploma will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Parenting Skills Diploma will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Parenting Skills Diploma and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Parenting Skills Diploma is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Parenting Skills Diploma. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Parenting Skills Diploma will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Parenting Skills Diploma Parenting Skills PROMO 00:02:00 Goals & First Concepts 00:12:00 The Power Of Relationships 00:17:00 The Myth Of 'Nothing To It Parenting' 00:31:00 The 2 Phases Of Parenting 00:26:00 The Power Of Mentoring Your Child 00:17:00 Teaching Values They Will Keep! 00:13:00 Parenting Basics And Beyond! 00:05:00 Powerful Communication Skills 00:33:00 The Power Of Re-Framing & Building Agreements 00:13:00 Why Do Kids Do The Things They Do? 00:15:00 'The Parent's Pledge' 00:16:00 Disciplining The RIGHT Way! 00:13:00 The Power of 'Life Lessons' 00:10:00 The kid's Pledge 00:02:00 The Parents Pledge 00:02:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
This Diploma in Stock Market is designed for students like you who either wish to build a career in finance or wish to educate yourself for better investment decisions. The course will teach you the ins and outs of the stock market; teaching you the basics of stocks and shares, and their variable differences. You will learn everything from scratch - which is a good company to invest in, what is the right time and price to invest anywhere, after investing what is the optimum time to exit and book profits. Learn about the equities markets and the approaches that successful investors use to select stocks. On completion, you will be able to think and act like a prudent investor. Who is this course for? Diploma in Stock Market is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Diploma in Stock Market is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Stock Market Basics Introduction To Stocks Basics 00:30:00 About Of Shares Basics 00:30:00 The Difference Between Stocks And Shares 00:30:00 Concept Of Fundamentals Of The Stock Market 00:30:00 How Exactly Do Stock Prices Get Determined? 00:30:00 Benefits Of Using Stocks And Shares 01:00:00 When To Get Out Of The Stock Market 00:30:00 Wrapping Up 00:15:00 Stock Market Statistics Understanding the stock market 01:00:00 Identifying trends 01:00:00 What is Forex? 01:00:00 Basics of currency conversion 01:00:00 Understanding Statistics 00:30:00 Forex Volatility And Market Expectation 01:00:00 Aspects Of The Trade 01:00:00 Risk Management 01:00:00 'Buzz' Words 01:00:00 Expert Trading Options 01:00:00 Other Trading Options 01:00:00 In Review 01:00:00 One Final Option 00:30:00 Mock Exam Mock Exam- Diploma in Stock Market 00:30:00 Final Exam Final Exam- Diploma in Stock Market 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Enroll in the Nursery Nurse course to gain essential skills and knowledge for a rewarding career in childcare and early years settings. Suitable for aspiring nurses and healthcare professionals, this comprehensive program covers key topics in nursery nursing, including child development, safeguarding, nutrition, and more.
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Draw Cartoon Characters will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Draw Cartoon Characters will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Draw Cartoon Characters and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Draw Cartoon Characters is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Draw Cartoon Characters. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Draw Cartoon Characters will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Loosen your hand Introduction 00:04:00 Lesson 1:Loosen your hand to start drawing 00:07:00 Lesson 2: How to draw perspective using a sphere 00:27:00 Lesson 3: How to draw cubes in perspective to draw cartoony legs 00:19:00 Draw advanced cartoon character - An Elephant Different approaches to draw a cartoon elephant 00:43:00 Draw advanced cartoon character in different poses - Part 1, Happy Elephant 00:30:00 Draw poses of a cartoon elephant - Part 2 Sad Emotions 00:26:00 Draw a cat Draw different cat designs - a cartoon cat with defined features 00:18:00 Draw a stylized cat 00:14:00 Draw cartoon cat with more human-like features 00:19:00 Draw cartoon cat with evil look 00:19:00 How to bring to life even a very simplistic character 00:51:00 Emotions and Facial expression Draw a advanceed cartoon bunny 00:14:00 Prepare some general facial expressions 00:13:00 Happy Bunny 00:22:00 Sad, angry Bunny 00:21:00 Cheeky Bunny 00:12:00 How to do a Turnaround and keep the character's proportion Draw a Turnaround 00:22:00 Bonus: How to Draw proportions when posing the character 00:18:00 Draw cartoon hands Draw your own hands 00:09:00 Bonus - How to draw cartoony Fox How to draw cartoony Fox 00:05:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Curriculum Call Centre & Customer Service Training Course Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Take steps to become a fully qualified lettings agent and learn the fundamentals of property management with the Letting Agent Training Course. In this course, you will learn all there is to know about the property industry and managing residential properties. This course has been designed by industry experts who will guide you through the processes of buying and renting a property. You will explore the day-to-day role of a letting agent, and will develop excellent customer service, sales, and negotiation skills. You will also gain an understanding of UK property law and real estate market trends. This course is your stepping stone to a successful career in the real estate industry. Enrol today and be equipped with the necessary skills to become a successful lettings agent. Your Learning Goals: Explore the role and key responsibilities of a letting agent & estate agent in detail Get an insight into the real estate industry and the UK property market Learn about the different types of estate agents and the differences between online & high street estate agents Understand the pros and cons of hiring an estate agent Get step-by-step guidance on the process of buying a house Gain a full understanding of property investment and how to become a property investor Develop key sales & negotiating skills for communicating with clients and landlords Gain a full understanding of UK property laws and regulations Who is this Course for? Letting Agent Training Course is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Letting Agent Module 1: What is Estate Agent 00:15:00 Module 2: Requirements for the Job 00:20:00 Module 3: History of the Estate Agent 00:20:00 Module 4: The Real Estate Industry 00:15:00 Module 5: Different Types of Estate Agents 00:15:00 Module 6: Online Estate Agents 00:20:00 Module 7: Estate agent Fees and Contracts 00:30:00 Module 8: Pros and Cons of Hiring an Estate Agent 00:20:00 Module 9: Getting to Know Your Clients 00:20:00 Module 10: A Day in the Life of an Estate Agent 00:15:00 Module 11: Selling Property with an Estate Agent 00:15:00 Module 12: Property Marketing 00:15:00 Module 13: The Regulations for Estate Agent Boards and Why It is Important 00:15:00 Module 14: Valuation 00:20:00 Module 15: Performing Viewings 00:15:00 Module 16: Negotiating 00:30:00 Module 17: Buying with an Estate Agent 00:20:00 Module 18: Sales Progression 00:30:00 Module 19: Technology 00:25:00 Module 20: Investment Property 00:40:00 Module 21: About Letting Agents 00:25:00 Module 22: Property Management 00:15:00 Module 23: Laws and Regulations 00:30:00 Module 24: How to Set Up an Estate Agency 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Message therapy functions to reduce the pain and stress of the body. Now a day, it becomes much popular among the people. So, it creates a great opportunity to start a career as a therapist professionally. If you want to kick-start your career as a therapist, look at our Massage Therapist Course course. This course teaches you all the basics and different types of therapy. It makes you understand the roles of a therapist in order to serve the customers, relieve their injuries, and attract them providing with efficient service. Getting practical and theoretical knowledge of massage therapy and its marketing procedures, you can start your career in this field in a sound bite. Who is the course for? Beginners looking to get into massage therapy Professionals or freelancers wanting to start their own massage therapy business Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Module :01 Introduction to Massage Therapy 00:05:00 Massage History 00:15:00 The Role of A Massage Therapist 00:30:00 Tissues, Organs, & Neuromuscular systems 00:15:00 General Benefits of Massage 00:15:00 Indian Head Massage 00:15:00 Facial Massage 00:30:00 Neck Massage 00:30:00 Back Massage 00:30:00 Module :02 Full Body Massage 00:10:00 Swedish Massage 00:15:00 Sports Massage 00:30:00 LomiLomi Massage 00:15:00 Anti-Cellulite Massage 00:15:00 Hot Stone Massage 00:30:00 Thai Foot Massage 00:15:00 Prenatal Massage 00:15:00 Medical Massage 01:00:00 Module :03 Baby Massage 01:00:00 Trigger Point Therapy 01:00:00 Thai Massage 01:00:00 Reflexology 01:00:00 How A Massage Therapist Can Start A Business 01:00:00 Marketing Your Business 01:00:00 Complimentary Massages 00:15:00 Building Your Clientele 00:30:00 Other Ways To Market Your Business 01:00:00 Conclusion to Massage 00:15:00 Mock Exam Mock Exam- Massage Therapist Course 00:20:00 Final Exam Final Exam- Massage Therapist Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Gas Safety course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Gas Safety course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Gas Safety and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Gas Safety course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Gas Safety course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Gas Safety will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Gas Safety Module 01: Gas Safety Legislation 00:41:00 Module 02: Combustion 00:29:00 Module 03: Transmission System: Pipes and Flues 00:36:00 Module 04: Ventilation 00:27:00 Module 05: Tightness Testing 00:41:00 Module 06: Meter Regulator Check 00:28:00 Module 07: Appliance Pressures and Gas Rates 00:26:00 Module 08: Emergency Isolation Controls and Valves 01:15:00 Module 09: Gas Safety Devices and Controls 00:41:00 Module 10: Gas Warning Labelling 00:34:00 Module 11: Emergency and Evacuation Procedures 00:33:00 Module 12: Chimney Standards, Inspection and Testing 00:38:00 Module 13: Gas Appliances and Safety 01:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
