38193 Courses in Nottingham delivered Online

Duration 5 Days 30 CPD hours This course is intended for This course is designed primarily for cybersecurity practitioners who perform job functions related to protecting information systems by ensuring their availability, integrity, authentication, confidentiality, and non-repudiation. This course focuses on the knowledge, ability, and skills necessary to provide for the defense of those information systems in a cybersecurity context, including protection, detection, analysis, investigation, and response processes. In addition, the course ensures that all members of an IT team?everyone from help desk staff to the Chief Information Officer?understand their role in these security processes. Overview In this course, you will assess and respond to security threats and operate a systems and network security analysis platform. You will: - Assess information security risk in computing and network environments. - Analyze reconnaissance threats to computing and network environments. - Analyze attacks on computing and network environments. - Analyze post-attack techniques on computing and network environments. - Implement a vulnerability management program. - Collect cybersecurity intelligence. - Analyze data collected from security and event logs. - Perform active analysis on assets and networks. - Respond to cybersecurity incidents. - Investigate cybersecurity incidents. - Address security issues with the organization's technology architecture. The course introduces tools and tactics to manage cybersecurity risks, identify various types of common threats, evaluate the organization's security, collect and analyze cybersecurity intelligence, and handle incidents as they occur. 1 - ASSESSING INFORMATION SECURITY RISK Identify the Importance of Risk Management Assess Risk Mitigate Risk Integrate Documentation into Risk Management 2 - ANALYZING RECONNAISSANCE THREATS TO COMPUTING AND NETWORK ENVIRONMENTS Assess the Impact of Reconnaissance Incidents Assess the Impact of Social Engineering 3 - ANALYZING ATTACKS ON COMPUTING AND NETWORK ENVIRONMENTS Assess the Impact of System Hacking Attacks Assess the Impact of Web-Based Attacks Assess the Impact of Malware Assess the Impact of Hijacking and Impersonation Attacks Assess the Impact of DoS Incidents Assess the Impact of Threats to Mobile Security Assess the Impact of Threats to Cloud Security 4 - ANALYZING POST-ATTACK TECHNIQUES Assess Command and Control Techniques Assess Persistence Techniques Assess Lateral Movement and Pivoting Techniques Assess Data Exfiltration Techniques Assess Anti-Forensics Techniques 5 - MANAGING VULNERABILITIES IN THE ORGANIZATION Implement a Vulnerability Management Plan Assess Common Vulnerabilities Conduct Vulnerability Scans Conduct Penetration Tests on Network Assets 6 - COLLECTING CYBERSECURITY INTELLIGENCE Deploy a Security Intelligence Collection and Analysis Platform Collect Data from Network-Based Intelligence Sources Collect Data from Host-Based Intelligence Sources 7 - ANALYZING LOG DATA Use Common Tools to Analyze Logs Use SIEM Tools for Analysis 8 - PERFORMING ACTIVE ASSET AND NETWORK ANALYSIS Analyze Incidents with Windows-Based Tools Analyze Incidents with Linux-Based Tools Analyze Malware Analyze Indicators of Compromise 9 - RESPONDING TO CYBERSECURITY INCIDENTS Deploy an Incident Handling and Response Architecture Mitigate Incidents Prepare for Forensic Investigation as a CSIRT 10 - INVESTIGATING CYBERSECURITY INCIDENTS Apply a Forensic Investigation Plan Securely Collect and Analyze Electronic Evidence Follow Up on the Results of an Investigation 11 - ADDRESSING SECURITY ARCHITECTURE ISSUES Remediate Identity and Access Management Issues Implement Security During the SDLC Additional course details: Nexus Humans CompTIA Cybersecurity Analyst Certification (CySA Plus) (Exam CS0-003) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA Cybersecurity Analyst Certification (CySA Plus) (Exam CS0-003) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for The target audience for the DevOps Foundation course includes Management, Operations, Developers, QA and Testing professionals such as: Individuals involved in IT development IT operations or IT service management. Individuals who require an understanding of DevOps principles. IT professionals working within, or about to enter, an Agile Service Design Environment The following IT roles: Automation Architects, Application Developers, Business Analysts, Business Managers, Business Stakeholders, Change Agents, Consultants, DevOps Consultants, DevOps Engineers, Infrastructure Architect, Integration Specialists, IT Directors, IT Managers, IT Operations, IT Team Leaders, Lean Coaches, Network Administrators, Operations Managers, Project Managers, Release Engineers, Software Developers, Software Tester/QA, System Administrators, Systems Engineers, System Integrators, Tool Providers. Overview The learning objectives for DevOps Foundation include an understanding of: DevOps objectives and vocabulary Benefits to the business and IT Principles and practices including Continuous Integration, Continuous Delivery, testing, security and the Three Ways DevOps relationship to Agile, Lean and ITSM Improved workflows, communication and feedback loops Automation practices including deployment pipelines and DevOps toolchains Scaling DevOps for the enterprise Critical success factors and key performance indicators Real-life examples and results The DevOps Foundation course provides a baseline understanding of key DevOps terminology to ensure everyone is talking the same language and highlights the benefits of DevOps to support organizational success. Learners will gain an understanding of DevOps, the cultural and professional movement that stresses communication, collaboration, integration, and automation to improve the flow of work between software developers and IT operations professionals. This course prepares you for the DevOps Foundation (DOFD) certification. Exploring DevOps Defining DevOps Why Does DevOps Matter? Core DevOps Principles The Three Ways The First Way The Theory of Constraints The Second Way The Third Way Chaos Engineering Learning Organizations Key DevOps Practices Continuous Testing, Integration, Delivery, Deployment Site Reliability & Resilience Engineering DevSecOps ChatOps Kanban Business and Technology Frameworks Agile ITSM Lean Safety Culture Learning Organizations Continuous Funding Culture, Behaviors & Operating Models Defining Culture Cultural Debt Behavioral Models Organizational maturity models Automation & Architecting DevOps Toolchains CI/CD Cloud, Containers, and Microservices AI and Machine Learning Automation DevOps Toolchains Measurement, Metrics, and Reporting The Importance of Measurement DevOps Metrics - Speed, Quality, Stability, Culture Change lead/cycle time Value Driven Metrics Sharing, Shadowing and Evolving DevOps in the Enterprise Roles DevOps Leadership Organizational Considerations Getting Started Challenges, Risks, and Critical Success Factors Additional course details: Nexus Humans DevOps Foundation (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the DevOps Foundation (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for The primary audience for this course is any IT, facilities or data centre professional, consultant and/or those who work in network cabling system design, implementation and operation. Overview With few exceptions, enterprises today rely on IT for the delivery of business-critical services - often directly to the end consumer. It is therefore vital that the mission-critical data centre is designed, maintained and operated with high-availability and efficiency in mind. Among all the facilities, network cabling is the foundation for the network and one of the major contributors to the availability of the data center.CNCDP© is a 2-day course designed to expose participants to in-depth knowledge in designing and installing the data network cabling system which includes key subject matters such as; technical standards, designing of different cabling sub-systems, calculation of material requirements, architecture, installation, testing and acceptance. Introduction to Structured Cabling System (SCS) Brief history of SCS Basic copper and fibre transmission Copper and fibre cabling Single and multimode fibre Step/graded index multimode fibre Difference between Commercial Wiring and data centre cabling Development of standards Role of standards ANSI/TIA 568 standard Common standards The new usage of cabling to support Smart building Horizontal and Administration - Commercial Building Standard diagram recap: ANSI/TIA-568 Functional elements and example Scenario A: Determine the number of work areas Scenario B: Determine the number of user locations Zone wiring Administration: Interconnect and cross-connect Angled and flat panels Creating a cabling schematic design Convert schematic into physical layout Calculating the material list Horizontal and Administration - Data Centre Standard diagram recap: TIA-942 Basic/Reduced/Typical data centre setup Traditional 3 layers network design/ Spine and Leaf network design Select termination hardware Administration design ToR/EoR/Spine & Leaf cabling design Network and cabling resiliency Create cabling schematic design for ToR/EoR Convert into patch panel/rack layout Calculate the material list for ToR/EoR Building Backbone - Commercial Building Backbone diagram Calculate the copper backbone requirements per Telecom Room (TR) Calculate the fibre backbone requirements per Telecom Room Summarize the building backbone requirements Recognised cables Backbone Patch panels The maximum backbone distances Create cabling schematic design Converting the schematic design into patch panel/ rack layout Building Backbone - Data Centre TIA-942 based backbone topology TIA-942 backbone requirements Recognised backbone cable ToR/EoR/Spine and Leaf Backbone distance estimation Resiliency of backbone cable routes Creating cabling schematic design Converting the schematic design into patch panel/ rack layout Field and Fusion Termination for fibre connectors Pre-terminated fibre trunk and copper cables Architectural Considerations ANSI/TIA569-D Cable pathway and spaces Common requirements for the rooms Definition of the rooms Entrance Room/Demarcation Ceiling and floor pathways types Cable trays/basket/ladder/conduit Inner duct/sleeve/slot Calculating of pathway size Cable run best practices Cable management/AIM Grounding and bonding Separation distance requirements for copper cabling to power cabling Fire stopping Fire rated barrier Fire rated jacket cable Campus / Outdoor Backbone Common campus cable installation and cable types : Aerial cable / Direct-buried / Underground in-conduit Outdoor cable installation planning Lightning / surge protection Approved ground for surge protector Creating a schematic diagram Converting a schematic into a physical layout Site Inspection and Testing Visual site inspection notes Installation common issues Copper testing standard Permanent link / Channel / Patch cord / MPTL testing configuration Fibre connectors Fibre testing standard Tier 1 & 2 certification Fibre link definition Fibre testing steps Fibre inspection and cleaning Calibrating the test sets - 3 methods Setting up mandrel for testing Fibre loss budget calculation G.657 Bend insensitive fibre Optical Time-Domain Reflectometer (OTDR) Exam - Certified Network Cabling Design Professional (CNCDP©) The exam is a 60-minute closed book exam, with 40 multiple-choice questions. The candidate requires a minimum of 27 correct answers to pass the exam. Additional course details: Nexus Humans Certified Network Cabling Design Professional (CNCDP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Network Cabling Design Professional (CNCDP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is intended for IT professionals who have some experience working with Windows Server, and who are looking for a single five-day course that covers storage and compute technologies in Windows Server. This course will help them update their knowledge and skills related to storage and compute for Windows Server. Overview Prepare and install Windows Server and plan a server upgrade and migration strategy. Describe the various storage options, including partition table formats, basic and dynamic disks, file systems, virtual hard disks, and drive hardware, and explain how to manage disks and volumes. Describe enterprise storage solutions, and select the appropriate solution for a given situation. Implement and manage Storage Spaces and Data Deduplication. Install and configure Microsoft Hyper-V, and configure virtual machines. Deploy, configure, and manage Windows and Hyper-V containers. Describe the high availability and disaster recovery technologies in Windows Server. Plan, create, and manage a failover cluster. Implement failover clustering for Hyper-V virtual machines. Configure a Network Load Balancing (NLB) cluster, and plan for an NLB implementation. Create and manage deployment images. Manage, monitor, and maintain virtual machine installations. This five-day course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing storage and compute by using Windows Server, and who need to understand the scenarios, requirements, and storage and compute options that are available and applicable to Windows Server. Although this course and the associated labs are written for Windows Server 2022, the skills taught will also be backwards compatible for Server 2016 and Server 2019. The course and labs also focus on how to administer Windows Server using not only the traditional tools such as PowerShell and Server manager, but also Windows Admin Center. Prerequisites A basic understanding of networking fundamentals. An awareness and understanding of security best practices. An understanding of basic Active Directory concepts. Basic knowledge of server hardware. Experience supporting and configuring Windows client operating systems such as Windows 10 or Windows 11. 1 - Installing, upgrading, and migrating servers and workloads Introducing Windows Server Preparing and installing Server Core Preparing for upgrades and migrations Migrating server roles and workloads Windows Server activation models 2 - Configuring local storage Managing disks in Windows Server Managing volumes in Windows Server 3 - Implementing enterprise storage solutions Overview of DAS, NAS, and SANs Comparing Fibre Channel, iSCSI, and Fibre Channel over Ethernet Understanding iSNS, DCB, and MPIO Configuring sharing in Windows Server 4 - Implementing Storage Spaces and Data Deduplication Implementing Storage Spaces Managing Storage Spaces Implementing Data Deduplication 5 - Installing and configuring Hyper-V and virtual machines Overview of Hyper-V Installing Hyper-V Configuring storage on Hyper-V host servers Configuring networking on Hyper-V host servers Configuring Hyper-V virtual machines Managing virtual machines 6 - Deploying and managing containers Overview of containers in Windows Server Deploying Windows Server and Hyper-V containers Installing, configuring, and managing containers by using Docker 7 - High availability and disaster recovery Defining levels of availability Planning high availability and disaster recovery solutions with Hyper-V virtual machines Backing up and restoring by using Windows Server Backup High availability with failover clustering in Windows Server 8 - Implementing failover clustering Planning a failover cluster Creating and configuring a new failover cluster Maintaining a failover cluster Troubleshooting a failover cluster Implementing site high availability with stretch clustering 9 - Implementing failover clustering with Windows Server Hyper-V Overview of the integration of Hyper-V with failover clustering Implementing Hyper-V VMs on failover clusters Key features for VMs in a clustered environment 10 - Implementing Network Load Balancing Overview of NLB Configuring an NLB cluster Planning an NLB implementation 11 - Creating and managing deployment images Introduction to deployment images Creating and managing deployment images by using MDT Virtual machine environments for different workloads 12 - Managing, monitoring, and maintaining virtual machine installations WSUS overview and deployment options Update management process with WSUS Overview of Windows PowerShell DSC Overview of Windows Server monitoring tools Using Performance Monitor Monitoring event logs

Kerberos for engineers training course description This hands on course covers the details of Kerberos, from installation and administration through to how it all works including the protocols. What will you learn Describe what Kerberos is. Explain how Kerberos works. Install Kerberos. Configure Kerberos. Troubleshoot Kerberos. Kerberos for engineers training course details Who will benefit: Engineers interested in security. Prerequisites: TCP/IP foundation for engineers Duration 2 days Kerberos for engineers training course contents What is Kerberos? Single Sign On, The protocol, the standard, history, v4, v5, RFCs, Linux, Windows. Kerberos concepts and technology AAA, Authentication, Authorization, Accounting. Kerberos vs LDAP and directories. Privacy, integrity. Kerberos realms, principles, instances. Keys, salts, passwords. Key Distribution Centre, Authentication server, ticket granting server. Tickets. Installation and administration of Kerberos Installing Kerberos, creating realms, testing. DNS and Kerberos, Kerberos clients. Hands on Windows and Linux Kerberos. Kerberos protocols The Needham-Schroeder protocol, Kerberos v4. Authentication server, ticket granting server, Kerberos v5, encryption options, ticket options, other protocol features and extensions. Related protocols: GSSAPI, SPNEGO. Hands on Using Wireshark to 'see' Kerberos. Troubleshooting Kerberos Approach, debugging tools, errors and solutions. Hands on Kerberos troubleshooting. Kerberos security concerns Kerberos attacks, protocol security issues. Dictionary attacks, brute force attacks, replay attacks, MITM attacks, security solutions, protecting the KDC, firewalls, NAT and Kerberos. Hands on Kerberos logging. Software which uses Kerberos Kerberos logins, Kerberos and web based applications, Directory services. Advanced Kerberos issues Cross realm authentication, Windows issues, Windows and UNIX interoperability, Hands on Using a Windows DC for UNIX clients.

The COLP role goes beyond just ensuring your firm follows the rules in the SRA Standards and Regulations, it also comes with a personal accountability factor that demands your attention. Fear not! This 3 hour course will usher you through the intricacies of being a COLP, ensuring you not only meet but excel in your regulatory obligations.  The course will cover: Navigating the Regulatory Landscape: Understanding the Framework for COLPs Dive into the intricate regulatory framework that Compliance Officers for Legal Practice (COLPs) operate under. Shouldering the Responsibility: Unpacking the Duties of a COLP Explore the multifaceted responsibilities that come with the role of a COLP. Choosing the Right Leader: Identifying the Ideal COLP Candidate Learn the criteria for selecting the most suitable individual to take on the crucial role of COLP. Cracking the Codes: Key Elements of Codes and SRA Principles Delve into the essential components of the Codes and SRA Principles that form the backbone of legal compliance. Building a Robust Foundation: Understanding Compliance Systems for All Firms Explore the concept of compliance systems, what they entail, and why every firm should have one in place. Reporting Matters: Recognising 'Serious' Issues, SRA Enforcement Strategy, and Reporting Protocols Uncover the definition of 'serious' matters, grasp the SRA Enforcement Strategy, and gain practical insights on making effective reports to the SRA. Paper Trails Matter: Effective Record Keeping, Including Non-material Breaches Master the art of comprehensive record-keeping, including strategies for recording non-material breaches, and understand why it's integral to compliance. Personal Liability: Understanding and Mitigating Risks Navigate the landscape of personal liability for COLPs and develop strategies to mitigate associated risks. Staying Ahead: Keeping Abreast of Regulatory Changes and Guidance Develop effective strategies for staying up to date with dynamic regulatory changes and evolving guidance. Planning for Compliance: Crafting a Robust Strategy, Assessing Risk, and File Reviewing Formulate a comprehensive plan for tackling compliance, including risk assessment, maintaining risk registers, and implementing effective file reviewing. Across the Board: Legal and Regulatory Compliance Areas Every COLP Must Master Gain a high-level overview of crucial legal and regulatory compliance areas, including AML, transparency rules, and other pivotal aspects that demand the attention of all COLPs. Target Audience This online course is suitable for those new to the COLP role, or those supporting the COLP and for those that would like a refresher of the role and their responsibilities. Resources Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Helen Torresi, Consultant, DG Legal Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services. Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).

The Microsoft Office Specialist (MOS) is a globally recognised qualification. Having a Microsoft Office Specialist certification on your CV demonstrates that you have gained the necessary expertise to competently use Microsoft applications, giving you a competitive advantage when job hunting as well as in the workplace. It will significantly increase your confidence, skills and employability. It will serve to objectively validate your IT skills and assist in your advancement in your chosen career.

To understand psychopathology, one must learn a foreign language, lend an ear as it were to a language that is complex and symbolic. We aim to explore the lived experiences on irregular perceptions of reality with an open mind. Each Saturday includes: a live dialogue between Prof. Ernesto Spinelli and an International Existential Therapist; a moment to share your thoughts and feelings with the teachers; and a final integration facilitated by Bárbara Godoy. This series of ten dialogues set out to explore the multifaceted dimentions and complexities associated with Existential Therapies. It attempts to engage with various interpretations of insanity through the lens of patients often painful, confounding, and deeply unsettling life experiences. Character- between Prof. Ernesto Spinelli and Prof. Robert Romanyshyn “I begin with the term psychopathology to emphasize that the word is about the logos—the thinking/speaking—about the sufferings of the psyche. To understand psychopathology, one must learn a foreign language, lend an ear as it were to a language that is complex, symptomatic, symbolic, and embodied. As complex, psychopathology reveals and conceals the sufferings of psyche. As symptomatic, psychopathology reminds one of things too important to forget but which are forgotten because they are too painful to remember. As symbolic, psychopathology is neither about facts nor ideas but about images, alchemical vessels that not only hold and contain psyche’s sufferings, but also cooks them. As embodied, psyche’s sufferings are inscribed in the flesh, etched as lines of character. To practice psychotherapy as an existential therapist situates therapist and patient in a dialogical field that is complex, symptomatic, symbolic, and embodied as a gestural field between them.” Prof. Robert Romanyshyn. Prof. Robert D. Romanyshyn, an Affiliate Member of The Inter-Regional Society of Jungian Analysts, a Fellow of the Dallas Institute of Humanities and Culture, and a Professor Emeritus of Clinical Psychology at Pacifica Graduate Institute, was recently awarded the Distinguished Lifetime Contributions to Humanistic Psychology Award from the Society for Humanistic Psychology APA Division 32. He has published eight books and numerous articles in psychology, philosophy, education, and literary journals. He is also a published poet and has written a one-act play about Frankenstein. In 2009 he created a multi-media DVD entitled Antarctica: Inner journeys in the Outer World, which offers a psychological reflection on the melting polar ice. In addition to online seminars and interviews, he has given lectures and workshops at universities and professional societies in the U.S., Europe, Australia, South Africa, Canada, and New Zealand. Prof. Ernesto Spinelli was Chair of the Society for Existential Analysis between 1993 and 1999 and is a Life Member of the Society. His writings, lectures and seminars focus on the application of existential phenomenology to the arenas of therapy, supervision, psychology, and executive coaching. He is a Fellow of the British Psychological Society (BPS) as well as an APECS accredited executive coach and coaching supervisor. In 2000, he was the Recipient of BPS Division of Counselling Psychology Award for Outstanding Contribution to the Profession. And in 2019, Ernesto received the BPS Award for Distinguished Contribution to Practice. His most recent book, Practising Existential Therapy: The Relational World 2nd edition (Sage, 2015) has been widely praised as a major contribution to the advancement of existential theory and practice. Living up to the existential dictum that life is absurd, Ernesto is also the author of an on-going series of Private Eye novels. Date and Time: Saturday 3 May from 2 pm to 3 pm – (UK time) Individual Dialogue Fee: £70 Venue: Online Zoom FULL PROGRAMME 2025: 25 January “Knots” with Prof. Ernesto Spinelli and Bárbara Godoy 22 February “Healing” with Dr. Michael Guy Thompson and Prof. Ernesto Spinelli 22 March “Difference” with Prof. Tod DuBose and Prof. Ernesto Spinelli 12 April “Polarisation” with Prof. Kirk Schneider and Prof. Ernesto Spinelli 3 May “Character” with Prof. Robert Romanyshyn and Prof. Ernesto Spinelli 21 June “Opening” with Dr. Yaqui Martinez and Prof. Ernesto Spinelli 19 July “Meaning” with Dr. Jan Resnick and Prof. Ernesto Spinelli 25 October “Invention” with Dr. Betty Cannon and Prof. Ernesto Spinelli 15 November “Hallucination” with Prof. Simon du Plock and Prof. Ernesto Spinelli 13 December “Hysteria” with Bárbara Godoy and Prof. Ernesto Spinelli Read the full programme here > Course Organised by:

Duration 3 Days 18 CPD hours This course is intended for This course is most suited for IT professionals who have a need to understand the current requirements and core competences for managing IT in mission-critical environments. Overview After completion of the course the participant will be able to: 1. Provide guidance and implementation for IT strategy as set by senior IT and business management 2. Select and manage staff, implement training programs, career plan development and job rotation programs 3. Select, evaluate and negotiate vendors using RFI, RFP and selection criteria 4. Provide guidance for developing, testing and implementing business applications 5. Manage and/or assist in IT project management 6. Design and implement service management processes for incident, problem and change management 7. Understand the need for business continuity and design the business continuity plan 8. Review and implement information security practices and controls 9. Assist and initiate risk management practices 10. Understand and select new technologies such as cloud computing, big data, Internet of Things and social media to support business change demands 11. Select strategies for information management 12. Measure and improve quality of IT services CITS is designed to teach the skills, knowledge and competencies required of the modern IT specialist working at the senior professional, team-leader, supervisor or management level in IT management. IT Strategy The need for Information Technology Enterprise architecture Service catalogue Service level management Sustainable development IT Organisation Personnel need Roles and responsibilities Sourcing Selection process Hiring staff Managing staff Career planning Training / job rotation Performance appraisal Staff departures Vendor Selection / Management The importance of vendors Vendor selection Request For Information (RFI) Request For Proposal (RFP) Proposal evaluation Vendor reference checks Contract negotiation Contract management Vendor management Re-compete vendors Project Management Methodologies Project organisation Starting up / initiating Planning / initiation a project Risk Quality Scope Work / Product Breakdown Structure PERT diagram / Gantt chart Cost Communication Application Management Software Development Life Cycle (SDLC) Software Quality Assurance (SQA) Requirements Development Testing Adoption (implementation) Maintenance Service Management Incident management Problem management Change management Business Continuity Management Standards and guidelines Objectives Context Interested parties Scope Roles and responsibilities Resources and competences Awareness and communication Documentation Business Impact Analysis Risk Management Guidelines Context establishment Identification Analysis Evaluation Treatment Communication Monitoring and control Information Security Management Standards Confidentiality Integrity Availability Controls types Guideline for controls selection Control categories Information security awareness Security incident response Information and Knowledge Management Information management Data management Information management - technologies Business intelligence Data management - technologies Best practices in data governance Pitfalls in data governance Business Change Management Business change Frameworks, models and techniques Needs identification Cloud computing Social media / digital marketing Big data Internet of Things (IoT) Quality Management Standards, guidelines and frameworks Objectives Activities Services review Customer feedback Customer survey Key Performance Indicators (KPI) Metrics Scorecards and reports Quality register Exam Actual course outline may vary depending on offering center. Contact your sales representative for more information.

SAFe® for Teams: In-House Training Build the skills needed to become a high-performing team member of an Agile Release Train (ART) and learn how to collaborate effectively with other teams by becoming a SAFe® 5 Practitioner (SP). During this course, you will gain an in-depth understanding of the ART, how it delivers value, and what you can do to effectively perform the role using Scrum, Kanban, and Extreme Programming (XP). You will also learn how to write stories and break down features, plan and execute iterations, and plan Program Increments. Finally, you'll learn about the continuous delivery pipeline and DevOps culture, how to effectively integrate with other teams in the program, and what it takes to continuously improve the train. What you will Learn To perform the role of a SAFe® Practitioner, you should be able to: Apply SAFe® to scale Lean and Agile development in their enterprise Know their team and its role on the Agile Release Train Know all other teams on the train, their roles, and the dependencies between the teams Plan Iterations Execute Iterations and demonstrate value Plan Program Increments Integrate and work with other teams on the train Introducing the Scaled Agile Framework® (SAFe®) Building an Agile Team Planning the Iteration Executing the Iteration Executing the Program Increment Practicing SAFe®