• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

53592 Courses in Manchester delivered Online

Game Development Course

5.0(1)

By Course Gate

Game Development Course is suitable for anyone aspiring to or already working in this field or simply want to learn deeper into game Development Course. You will be able to add this qualification to your CV by downloading your certificate instantly without any cost. To make this course more accessible for you, we have designed it for both part-time and full-time students. This course is packed into bite-size module for your convenience. You can study at your own pace or become accredited within hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Do you want to become a Gaming Developer? Producing a game that will make people spend money on claims skills and a lot of hard work. Become a Gaming Developer with our most recommended Game Development Course by going through step by step tutorials, and develop a game. This course will provide you with an initiation to game creation, and explains you the crucial tools. Learn the basics of designing a game and grasp about complex 2D & 3D game creation software available in the market. This course will be ideal to help you in discovering how to develop your games and become a professional developer. Who is the course for? Game makers or developers who want to improve their game development skills. People who have an interest in game development and software. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Game Development Course - Updated Version Introduction to game logo design The first question to ask 00:02:00 My game logo design process 00:03:00 The importance of sketching 00:03:00 Basic logos Simple racing game logo design 00:12:00 Simple horror game logo design 00:17:00 Simple logo for a puzzle game 00:18:00 Complex logo designs Cute cartoon game logo design - Part 1 00:14:00 Cute cartoon game logo design - Part 2 00:18:00 Design a sci-fi logo using negative space - Part 1 00:08:00 Design a sci-fi logo using negative space - Part 2 00:16:00 Cartoon fantasy RPG game logo design -Part 1 00:15:00 Cartoon fantasy RPG game logo design -Part 2 00:14:00 Grunge zombie shooter game logo design - Part 1 00:11:00 Grunge zombie shooter game logo design - Part 2 00:19:00 Game Development Course - Old Version Introduction To Game Creation 00:30:00 Essential Tools 01:00:00 Basics of Game Design 01:00:00 2D Game Creation Software 01:00:00 3D Game Creation Software 01:00:00 3D Game Creation 00:30:00 Game Modification 01:00:00 How To Create a Game on a Social Site 00:30:00 Wrapping Up 00:15:00 Additional Supporting Materials 2D Game 00:00:00 Game Development XNA GameStudio 00:00:00 Mock Exam Mock Exam-Game Development Course 00:20:00 Final Exam Final Exam-Game Development Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Game Development Course
Delivered Online On Demand10 hours 15 minutes
£11.99

Reproduction in Flowering Plants - Level 5

5.0(1)

By Course Gate

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Reproduction in Flowering Plants - Level 5 course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Reproduction in Flowering Plants - Level 5 course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Reproduction in Flowering Plants - Level 5 and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Reproduction in Flowering Plants - Level 5 course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Reproduction in Flowering Plants - Level 5 course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Reproduction in Flowering Plants - Level 5 will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: SEXUAL REPRODUCTION IN ANGIOSPERMS - PART I Structure of a Flower 00:07:00 Structure of Male Part of Flower 00:06:00 Microsporogenesis 00:07:00 Structure of Female Part of Flower 00:08:00 Megasporogenesis 00:06:00 Section 02: SEXUAL REPRODUCTION IN ANGIOSPERMS - PART II Pollination and Its Types 00:12:00 Cross Pollination and Outbreeding Devices 00:12:00 Abiotic Pollinating Agents & Adaptations in Flowers 00:09:00 Biotic Pollinating Agents & Adaptations in Flowers 00:11:00 Ornithophily and Chiropterophily 00:04:00 Section 03: SEXUAL REPRODUCTION IN ANGIOSPERMS - PART III Pollen-pistil Interaction & Double Fertilization 00:11:00 Pollen-pistil Interaction & Double Fertilization (Contd.) 00:08:00 Artificial Hybridization & Development of Endosperm 00:07:00 Artificial Hybridization & Development of Endosperm (Contd.) 00:11:00 Development of Embryo & Seed 00:10:00 Development of Embryo & Seed (Contd.) 00:13:00 Section 04: SEXUAL REPRODUCTION IN ANGIOSPERMS - PART IV The Formation of Fruit 00:09:00 The Formation of Fruit (Contd.) 00:09:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Reproduction in Flowering Plants - Level 5
Delivered Online On Demand2 hours 40 minutes
£11.99

Public Speaking and Presentation Course

5.0(1)

By Course Gate

This Public Speaking and Presentation Course focus on physical work, breathing and vocal techniques in order to improve essential communication skills and personal impact. You will learn how to improve your business presentation skills, to present with impact. Topics include the use of body language, gesture, voice and eye contact for effective public speaking. It gives insights into creating speech content and teaches you how to engage your audience. You will become aware of the weaknesses and strengths in your personal presentation and through relaxation, inner readiness and vocal confidence overcome limitations and anxiety related to public speaking. You'll learn how to connect and interact with your audience, secure and maintain their attention, interest and respect, and manage questions and discussions. Who is this course for? Public Speaking and Presentation Course is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Public Speaking and Presentation Course is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Introduction Promo Video 00:03:00 So You've Been Asked to Make a Speech or Presentation: Key Questions 00:01:00 Designing Your Speech Assessing Your Audience 00:01:00 Objectives 00:01:00 What Do They Want to Hear? 00:02:00 Deciding Your Outcomes 00:02:00 Starting Your Speech 00:02:00 The Key Opening Statement 00:02:00 The Core Message Exercise 00:01:00 The Close 00:01:00 Closing Professionally 00:03:00 Keeping Them Interested 00:03:00 Using Notes 00:03:00 Rehearsing 00:02:00 Preparation Preparing to Speak 00:02:00 Controlling Your Nerves 00:02:00 The Day Before 00:02:00 On The Day 00:02:00 Failsafe Measures 00:02:00 Handling Questions 00:05:00 Presentation Aids Presentation Aids 00:03:00 Handouts: What Will They Add? 00:02:00 How Much Information? 00:01:00 Using Graphics 00:01:00 How to Present like a Professional Speaking like a Professional 00:02:00 Perfect Performing 00:01:00 Keeping to the Point 00:02:00 WIIFM? 00:01:00 Conclusions Summary 00:01:00 Next steps / Resources 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Public Speaking and Presentation Course
Delivered Online On Demand57 minutes
£11.99

Customer Service Advisor Training

5.0(1)

By Course Gate

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Customer Service Advisor Training will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Customer Service Advisor Training will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Customer Service Advisor Training and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Customer Service Advisor Training is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Customer Service Advisor Training. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Customer Service Advisor Training will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 02: CRM Fundamentals CRM Fundamentals 00:24:00 Module 03: CRM Strategies CRM Strategies 00:33:00 Module 04: CRM Databases CRM Databases 00:21:00 Module 05: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 06: Handling Customer Complaints Handling Customer Complaints 00:22:00 Module 07: Introduction to Customer Service Introduction to Customer Service 00:23:00 Module 08: What's Different about Good Customer Service? What's Different about Good Customer Service? 00:12:00 Module 09: Customer Service Communication Strategies Customer Service Communication Strategies 00:24:00 Module 10: Building Rapport Over the Phone Building Rapport Over the Phone 00:24:00 Module 11: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:28:00 Module 12: Problem Solving over the Phone Problem Solving over the Phone 01:04:00 Module 13: Time Management Time Management 00:35:00 Module 14: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Customer Service Advisor Training
Delivered Online On Demand6 hours 25 minutes
£11.99

Minimalist Lifestyle for Beginners

5.0(1)

By Course Gate

Discover how to live with intention and simplicity in our Minimalist Lifestyle for Beginners course. Learn practical strategies to declutter your life, boost productivity, and embrace a more meaningful existence.

Minimalist Lifestyle for Beginners
Delivered Online On Demand1 hour 4 minutes
£11.99

Parenting Skills Diploma

5.0(1)

By Course Gate

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Parenting Skills Diploma will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Parenting Skills Diploma will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Parenting Skills Diploma and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Parenting Skills Diploma is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Parenting Skills Diploma. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Parenting Skills Diploma will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Parenting Skills Diploma Parenting Skills PROMO 00:02:00 Goals & First Concepts 00:12:00 The Power Of Relationships 00:17:00 The Myth Of 'Nothing To It Parenting' 00:31:00 The 2 Phases Of Parenting 00:26:00 The Power Of Mentoring Your Child 00:17:00 Teaching Values They Will Keep! 00:13:00 Parenting Basics And Beyond! 00:05:00 Powerful Communication Skills 00:33:00 The Power Of Re-Framing & Building Agreements 00:13:00 Why Do Kids Do The Things They Do? 00:15:00 'The Parent's Pledge' 00:16:00 Disciplining The RIGHT Way! 00:13:00 The Power of 'Life Lessons' 00:10:00 The kid's Pledge 00:02:00 The Parents Pledge 00:02:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Parenting Skills Diploma
Delivered Online On Demand3 hours 47 minutes
£11.99

Diploma in Stock Market

5.0(1)

By Course Gate

This Diploma in Stock Market is designed for students like you who either wish to build a career in finance or wish to educate yourself for better investment decisions. The course will teach you the ins and outs of the stock market; teaching you the basics of stocks and shares, and their variable differences. You will learn everything from scratch - which is a good company to invest in, what is the right time and price to invest anywhere, after investing what is the optimum time to exit and book profits. Learn about the equities markets and the approaches that successful investors use to select stocks. On completion, you will be able to think and act like a prudent investor. Who is this course for? Diploma in Stock Market is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Diploma in Stock Market is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Stock Market Basics Introduction To Stocks Basics 00:30:00 About Of Shares Basics 00:30:00 The Difference Between Stocks And Shares 00:30:00 Concept Of Fundamentals Of The Stock Market 00:30:00 How Exactly Do Stock Prices Get Determined? 00:30:00 Benefits Of Using Stocks And Shares 01:00:00 When To Get Out Of The Stock Market 00:30:00 Wrapping Up 00:15:00 Stock Market Statistics Understanding the stock market 01:00:00 Identifying trends 01:00:00 What is Forex? 01:00:00 Basics of currency conversion 01:00:00 Understanding Statistics 00:30:00 Forex Volatility And Market Expectation 01:00:00 Aspects Of The Trade 01:00:00 Risk Management 01:00:00 'Buzz' Words 01:00:00 Expert Trading Options 01:00:00 Other Trading Options 01:00:00 In Review 01:00:00 One Final Option 00:30:00 Mock Exam Mock Exam- Diploma in Stock Market 00:30:00 Final Exam Final Exam- Diploma in Stock Market 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Diploma in Stock Market
Delivered Online On Demand17 hours 15 minutes
£11.99

Nursery Nurse Diploma

5.0(1)

By Course Gate

Enroll in the Nursery Nurse course to gain essential skills and knowledge for a rewarding career in childcare and early years settings. Suitable for aspiring nurses and healthcare professionals, this comprehensive program covers key topics in nursery nursing, including child development, safeguarding, nutrition, and more.

Nursery Nurse Diploma
Delivered Online On Demand5 hours 20 minutes
£11.99

Draw Cartoon Characters

5.0(1)

By Course Gate

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Draw Cartoon Characters will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Draw Cartoon Characters will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Draw Cartoon Characters and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Draw Cartoon Characters is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Draw Cartoon Characters. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Draw Cartoon Characters will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Loosen your hand Introduction 00:04:00 Lesson 1:Loosen your hand to start drawing 00:07:00 Lesson 2: How to draw perspective using a sphere 00:27:00 Lesson 3: How to draw cubes in perspective to draw cartoony legs 00:19:00 Draw advanced cartoon character - An Elephant Different approaches to draw a cartoon elephant 00:43:00 Draw advanced cartoon character in different poses - Part 1, Happy Elephant 00:30:00 Draw poses of a cartoon elephant - Part 2 Sad Emotions 00:26:00 Draw a cat Draw different cat designs - a cartoon cat with defined features 00:18:00 Draw a stylized cat 00:14:00 Draw cartoon cat with more human-like features 00:19:00 Draw cartoon cat with evil look 00:19:00 How to bring to life even a very simplistic character 00:51:00 Emotions and Facial expression Draw a advanceed cartoon bunny 00:14:00 Prepare some general facial expressions 00:13:00 Happy Bunny 00:22:00 Sad, angry Bunny 00:21:00 Cheeky Bunny 00:12:00 How to do a Turnaround and keep the character's proportion Draw a Turnaround 00:22:00 Bonus: How to Draw proportions when posing the character 00:18:00 Draw cartoon hands Draw your own hands 00:09:00 Bonus - How to draw cartoony Fox How to draw cartoony Fox 00:05:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Draw Cartoon Characters
Delivered Online On Demand6 hours 53 minutes
£11.99

Call Centre Agents Training Course

5.0(1)

By Course Gate

Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Curriculum Call Centre & Customer Service Training Course Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Call Centre Agents Training Course
Delivered Online On Demand5 hours 5 minutes
£11.99