In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Microblading and Brow Lifting Training Course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Microblading and Brow Lifting Training Course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Microblading and Brow Lifting Training Course and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Microblading and Brow Lifting Training Course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Microblading and Brow Lifting Training Course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Microblading and Brow Lifting Training Course will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum **Microblading** Introduction Introduction 00:01:00 Theory explained Content 00:02:00 Some history 00:01:00 Hygiene 00:04:00 General rules 00:04:00 Work area layout 00:06:00 Dermatology- epidermis 00:02:00 Dermatology 2 00:02:00 Precautions 00:04:00 Colour durability 00:07:00 Client dossier 00:04:00 Example of client dossier 00:01:00 Pre-drawing 00:05:00 Microblading techniques 00:04:00 Techniques pt2 and blade position 00:05:00 Types of microblading blades 00:03:00 Which blade to use when 00:01:00 Practice on paper Practice on paper templates 00:01:00 Practice on fake skin 01. Setting up Your Needle 00:01:00 02. Initialising Microblading Practice on Fake skin 00:01:00 03. Holding the Needle: Easy Hack for Microblading 00:01:00 04. Controlling the Microblading Needle 00:02:00 05. Adding the Pigment 00:03:00 06. Hair Drawing Tips 00:04:00 07. More Drawing 00:01:00 08. Drawing with the Template 00:03:00 09. Practicing with the Fruits 00:01:00 10. Finishing Up 00:01:00 Treatment itself on a live model Products and tools needed 00:01:00 01. Sterilising 00:01:00 02. Treatment with the Tweezer 00:02:00 03. Fixing with the Pencil 00:01:00 04. Treatment with the Blade 00:01:00 05. Drawing with the Pigment 00:02:00 06. More Treatments with the Blade and the Pigment 00:07:00 07. Movements and Stretching Techniques with the Blade 00:06:00 08. Repeating the Process for Perfection 00:06:00 Retouch in 3-4 weeks in a year 01. Retouch Cream Application 00:01:00 02. Retouch Pigmentation of the First Eyebrow 00:06:00 03. Retouch Second Eyebrow 00:02:00 04. Retouch Final Corrections and Tips 00:05:00 Resource Resource - Microblading 00:00:00 **Brow Lifting** Introduction Introduction 00:01:00 The Treatment 01. Clean the eyebrows 00:03:00 02. Apply the product nr1 00:02:00 03. Removing the product nr1 00:02:00 04. Apply the product nr2 00:03:00 05. Removing the product nr2 00:02:00 06. Tint the eyebrows 00:10:00 07. Tweeze, wax, trim them 00:14:00 08. Strenghtening lotion and concealing 00:08:00 Types of Eyebrow Tint and Product Preparation Tint preparation 00:02:00 Resources Resources - Brow Lifting 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
The Sales Coaching and Training gives sales managers the skills and framework they need to coach sales teams to success, helping them develop mutually beneficial, long-lasting customer relationships. You'll learn how to use collaborative techniques to hold coaching conversations and develop a culture that supports high-performing sales teams. You'll learn a Developmental Sales Coaching Framework to effectively open a coaching dialogue, probe for perceptions and needs, uncover obstacles, create a solution, and close. The course covers building and managing sales teams, basic forecasting and budgeting, setting targets, designing Key Performance Areas for success, compensation designs, managing poor performance, coaching, motivating sales professionals, enabling tools for efficiencies and productivity ramp, drafting and optimizing sales processes, and much more. In addition, the course can be adapted for professional selling skills, consultative and solution selling. Who is this course for? Sales Coaching and Training is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Sales Coaching and Training is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Coaching Salespeople Getting Started 00:05:00 What Is a Coach? 00:20:00 Coaching 00:20:00 Process 00:15:00 Inspiring 00:20:00 Authentic Leadership 00:20:00 Best Practices 00:15:00 Competition 00:20:00 Data 00:20:00 Maintenance Strategies 00:20:00 Avoid Common Mistakes 00:15:00 Wrapping Up 00:05:00 Sales Module One: Getting Started 00:05:00 Module Two: Effective Traits 00:20:00 Module Three: Know Clients 00:30:00 Module Four: Product 00:30:00 Module Five: Leads 00:20:00 Module Six: Authority 00:30:00 Module Seven: Build Trust 00:20:00 Module Eight: Relationships 00:30:00 Module Nine: Communication 00:30:00 Module Ten: Self-Motivation 00:20:00 Module Eleven: Goals 00:20:00 Module Twelve: Wrapping Up 00:05:00 Sales Training Getting Started 00:05:00 In-Person Sales 00:15:00 Examples of In-Person Sales 00:25:00 Sales Funnel 00:20:00 Prepare 00:25:00 Presentation 00:20:00 Engage 00:20:00 Commitment 00:20:00 Sale 00:20:00 Loyalty 00:25:00 Expand 00:15:00 Wrapping Up 00:10:00 Psychology of Sales How to Make More Money Through Sales Psychology 00:08:00 Why Sales Could be the Most Profitable Skill in the World 00:04:00 How to Reduce the Number of Times You Hear the Word 'No' 00:08:00 One of the Most Powerful Weapons in the Professional Sales Person's Arsenal 00:06:00 The Secret of Why 'Always Be Closing' Works 00:07:00 How to Use the Powerful and Subtle Technique of 'Assuming the Sale' 00:12:00 The Most Powerful Negotiating Tool Ever 00:07:00 How to Never Overcome an Objection Again 00:07:00 A Little Known Sales Secret Used by Only the Top 1% of Sales People 00:07:00 Sales Success Secrets How to Succeed Without Relying On 'Techniques' 00:06:00 How the Psychology of Sales SAVES You Money in Your Everyday Life 00:06:00 How to Make Prospects Like You 00:09:00 How to Be Persistent Without Irritating the Prospect 00:11:00 How to Avoid EVER Being Annoying! 00:08:00 The Most Important Idea in Sales 00:10:00 How to Create a Powerful Self Image in the Eyes of the Prospect 00:08:00 The True Power of Psychology in Sales 00:03:00 A Summary of These Powerful Techniques and Ideas 00:08:00 Mock Exam Mock Exam- Sales Coaching and Training 00:30:00 Final Exam Final Exam- Sales Coaching and Training 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Take strides towards a successful career in project management and gain the fundamental skills and knowledge to plan, execute and oversee any work project successfully, with the Project Management Course Level 3 course. This training course is ideal for project managers who are new to the field and wish to gain the relevant skills and knowledge to manage each stage of a project effectively. Learners will gain a comprehensive understanding of the project life cycle, exploring fundamental project needs, project scope and work breakdown structures. This instructor-led program includes case studies and practical exercises that can be applied in the real world, helping learners to develop essential skills such as budgeting, problem-solving and analytical thinking. On completion, learners will have a solid understanding of project methodologies and management best practices. Learning Objectives Understand the key principles of effective leadership in business Gain a solid understanding of the different stages of project management Explore the fundamental elements of a project communication plan Learn the differences between project scope management and requirements management Explore the relationship between stakeholders and project managers Familiarise with a wide range of project management methodologies Broaden your understanding of the core skills and characteristics of a successful project manager Get a detailed overview or project team structure and project team roles Who is this Course for? This course is suitable for aspiring project managers who wish to gain the relevant skills and knowledge to kickstart their career. There are no entry requirements for this course, however, having some knowledge of project management is beneficial. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the course. Good understanding of English language, numeracy and ICT are required to attend this course. Certificate of Completion from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path Project Management course will open doors for learners who are pursuing roles in the following professions: Project Manager Project Leader Project Director Project Coordinator Project Planner Course Curriculum Module 01: Introduction & Overview Introduction & Overview 00:16:00 Tools You Need 00:19:00 Assessment Module 01 Module 01 Final Quiz Exam - Project Management Course Level 3 00:10:00 Module 02: Teams & Leadership Teams & Leadership 00:35:00 Teams 00:33:00 Conflict 00:34:00 Assessment Module 02 Module 02 Final Quiz Exam - Project Management Course Level 3 00:10:00 Module 03: Project Communication Project Communication 00:25:00 Didactic Communications 00:22:00 Basic Meeting Rules 00:21:00 Assessment Module 03 Module 03 Final Quiz Exam - Project Management Course Level 3 00:10:00 Module 04: Stakeholder Management Stakeholder Management 00:19:00 Assessment Module 04 Module 04 Final Quiz Exam - Project Management Course Level 3 00:10:00 Module 05: The Basics of Project Management The Basics of Project Management 00:19:00 Project Needs 00:21:00 Assessment Module 05 Module 05 Final Quiz Exam - Project Management Course Level 3 00:10:00 Module 06: Scope and Requirements Scope and Requirements 00:28:00 Work Breakdown Structures 00:27:00 Displayed Thinking 00:31:00 Assessment Module 06 Module 06 Final Quiz Exam - Project Management Course Level 3 00:10:00 Module 07: Developmental Methodologies Developmental Methodologies 00:25:00 Methodology Types 00:26:00 Selecting a Methodology 00:22:00 Assessment Module 07 Module 07 Final Quiz Exam - Project Management Course Level 3 00:10:00 Order Your Certificate Order Your Certificate QLS 00:00:00
The event management and planning industry is growing and reshaping swiftly every day. If you find your passion attached to this field, then the Event Planner course can help you bring a spectacular opportunity to you. Learn the ins and outs and the different crucial aspects of event management from our on-demand-course Event Planner and take the first step to be an event planner. Our Event Planner course lessons are prepared by industry-leading experts with feature interactive activities. You'll learn how you can use various devices effectively from industry experts. This Event Planner course has been divided into understandable and manageable sections that we feel will help you grasp each concept- from the basic to advanced course components. Learn from industry experts today and enhance your skills and knowledge so that you can lead tomorrow. This Event Planner course will increase your possibility to get your desired job and boost your personal growth. Enjoy a pleasant and professional 100% online learning experience and enrol in our Event Planner course today and take control of your career! Learning Objectives Learn the principles of event management Understand how to choose the perfect place for your event Get to know about interior and outdoor designing Be able to use lighting to create beautiful designs Understand how to deal with difficult clients Acquire the skills to plan food menus and entertainments based on that type of event Be able to manage after-event residue Understand the importance of recycling and cleaning Who is this Course for? The Event Planner course is ideal for highly aspiring individuals who wish to enhance their professional skills and train for the job they want! Also, this course is highly beneficial for people who want to have some in-depth knowledge on this topic and keep up to date with the latest information. So, you can enrol in this course if you are: Organisers Event Planners Event Managers Personal Assistants Designers Study the Event Planner course today and enhance your professional skillset from the comfort of your home! Entry Requirements There are no formal entry requirements for the Event Planner course; with enrollment, this course is open to anyone! Anyone with a passion for learning about event management can enrol in this course without any hesitation. Although, the learner needs to have a good understanding of the English language to attend this course and understand what this course is about. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path This Event Planner course will help you gain all the necessary theoretical knowledge to excel in the relevant field. Enrol on our event management course now and get started on the journey of taking your career to the next level. Course Curriculum Module 1: Introduction to Event Management Introduction to Event Management 00:24:00 Module 2: Role of an Event Planner Role of an Event Planner 00:31:00 Module 3: Event Classification Event Classification 00:28:00 Module 4: Events and Clients Events and Clients 00:18:00 Module 5: Steps to Plan an Event Steps to Plan an Event 00:27:00 Module 6: Invitation to the Event Invitation to the Event 00:25:00 Module 7: Event Marketing Event Marketing 00:31:00 Module 8: Catering at Events Catering at Events 00:22:00 Module 9: Event Decorations Event Decorations 00:25:00 Module 10: Cleaning and Waste Disposal Cleaning and Waste Disposal 00:20:00 Module 11: Event Security Event Security 00:16:00 Module 12: Developing an Event Planning Business Developing an Event Planning Business 00:23:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Making Fabioulous Pizza course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Making Fabioulous Pizza course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Making Fabioulous Pizza and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Making Fabioulous Pizza course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Making Fabioulous Pizza course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Making Fabioulous Pizza will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: Introduction & overview Welcome! 00:04:00 Section 02: The elements of the dough The Water 00:04:00 The Flour 00:08:00 The Yeast 00:05:00 The Salt 00:02:00 Section 03: Kneading your dough Before we knead 00:02:00 Let's make some dough 00:19:00 The windowpane test 00:03:00 How to roll dough balls 00:04:00 Section 04: It's time to eat! Before we stretch and bake 00:02:00 Stretch & bake 00:12:00 Section 05: Toppings Tomato 00:05:00 Mozzarella 00:03:00 BONUS - Other toppings 00:04:00 Section 06: In conclusion Goodbye! 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Fundamentals of Landscape Paintings course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Fundamentals of Landscape Paintings course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Fundamentals of Landscape Paintings and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Fundamentals of Landscape Paintings course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Fundamentals of Landscape Paintings course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Fundamentals of Landscape Paintings will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: Introduction My Introduction 00:02:00 Switzerland Painting Overview 00:01:00 What is the Acrylic and Course Overview 00:02:00 Material for Painting 00:02:00 Section 02: Welcome to Switzerland Big Painting Learn Layout with Drawing 00:06:00 Color and Background Texture 00:06:00 How to Paint Grass, Stone and Tree 00:18:00 Overall Texture Process 00:08:00 Overall Texture with Shadow Process 00:13:00 Detailing of Tree Light and Shadow 00:06:00 How to Paint Water and Mountain Texture 00:09:00 Overall Shadow Process 00:13:00 Overall Color Balance Process 00:18:00 Finishing Big Canvas 00:19:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
To succeed in any business or manage any work properly, understanding finance is crucial. Learn how you can conduct a financial investigation for any task or project from this Financial Investigator course and boost your financial skills. This course will help you to understand financial management and the investigation process properly. This comprehensive Financial Investigator course is developed by industry experts with the utmost care and thorough research. All the topics are broken down into simply digestible bite-sized modules, allowing our students to understand each lesson quickly. After completing the Financial Investigator course, you will build up accurate knowledge and skills with proper confidence to enrich yourself. These skills will brighten up your career in the relevant job market. Our Financial Investigator course is the most effective way to obtain a thorough understanding of this subject. You will receive an e-certificate immediately after completing the Financial Investigator course, which will help you find work in the sector and will boost your CV. Enrol in this Financial Investigator course from Course Gate if you want to learn more about this skill and become competent in this area. Learning Objectives Understand the purpose of financial investigation Be able to understand the steps of financial investigation Manage your finance better Learn how financial documentation works Be able to sort and analyse your data properly Help your organisation grow using proper financial management Learn about the roles and responsibilities of a financial investigator Who is this Course for? This introductory Financial Investigator course is ideal for aspiring Financial Investigators who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of the principles of Financial Investigation or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course; however, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Financial Investigator course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Financial Managers Finance Advisors Financial Investigators Managers Accountants Bookkeepers Course Curriculum Module 1: Introduction to Financial Investigator Introduction to Financial Investigator 00:21:00 Module 2: Introduction to Financial Investigation Introduction to Financial Investigation 00:12:00 Module 3: Characteristics of Financial Crimes Characteristics of Financial Crimes 00:13:00 Module 4: Categories of Financial Crimes Categories of Financial Crimes 00:20:00 Module 5: Financial Crime Response Plan Financial Crime Response Plan 00:18:00 Module 6: Collecting, Preserving and Gathering Evidence Collecting, Preserving and Gathering Evidence 00:13:00 Module 7: Laws against Financial Fraud Laws against Financial Fraud 00:18:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Customer Service Manager will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Customer Service Manager will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Customer Service Manager and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Customer Service Manager is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Customer Service Manager. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Customer Service Manager will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Who We Are and What We Do Who We Are and What We Do 00:17:00 Module 02: Establishing Your Attitude Establishing Your Attitude 00:12:00 Module 03: Identifying and Addressing Customer Needs Identifying and Addressing Customer Needs 00:12:00 Module 04: Generating Return Business Generating Return Business 00:14:00 Module 05: In-Person Customer Service In-Person Customer Service 00:10:00 Module 06: Giving Customer Service over the Phone Giving Customer Service over the Phone 00:12:00 Module 07: Providing Electronic Customer Service Providing Electronic Customer Service 00:12:00 Module 08: Recovering Difficult Customers Recovering Difficult Customers 00:15:00 Module 09: Understanding When to Escalate Understanding When to Escalate 00:14:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
The Professional Presenter Training provides you with the knowledge and skill building in the planning, preparation and delivery of truly engaging presentations. Exploring all aspects of concept, design and delivery, you will gain a range of tools and techniques to help you plan and deliver engaging and effective presentations to a range of audiences. You'll learn how to use specific tools and techniques for presentation creation and delivery which will enable you to conduct powerful presentations that engage your audience every time. This course will give you the framework needed to develop and deliver an effective, memorable presentation. You will learn proven tips and examples that will guide you through the presentation process no matter how large the audience. Who is this course for? Excel 2019 Introduction is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Excel 2019 Introduction is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Introduction Introduction 00:01:00 Section 01 What is Excel 00:04:00 Opening Excel 00:07:00 Navigating the Excel User Interface 00:10:00 Using the Excel Ribbon 00:07:00 Understanding Excel Worksheet Components 00:07:00 Using the Backstage View 00:09:00 Section 02 Creating a New Workbook 00:06:00 Creating Workbooks Using Templates 00:03:00 Saving an Excel Workbook 00:05:00 Using the Accessibility Checker 00:04:00 Section 03 Navigating a Worksheet by Mouse or Keyboard 00:05:00 Understanding Excel Data Types 00:06:00 Using the Inking Tools 00:06:00 Working with Cell and Range Addressing 00:03:00 Using various Data Selection Techniques 00:03:00 Working with Common Excel Commands 00:05:00 Using the Autofill Handle 00:04:00 Using Flash Fill 00:02:00 Section 04 What are Formulas and Functions 00:04:00 Understanding the Components of a Formula 00:06:00 Understanding Calculation Hierarchy and the Order of Operations 00:03:00 Creating Basic Formulas 00:03:00 Working with Basic Functions and AutoSum 00:06:00 Using Cell References 00:05:00 Using the Quick Analysis Tools 00:03:00 Section 05 Modifying Columns and Rows 00:06:00 Hiding and Unhiding Columns and Rows 00:04:00 Section 06 Formatting and Aligning Data 00:11:00 Merging Data 00:08:00 Wrapping Text and Adjusting Orientation 00:07:00 Formatting Numbers 00:08:00 Using Borders and Shading 00:07:00 Using the Format Painter 00:04:00 Removing Formatting Quickly 00:05:00 Section 07 Using Cell Styles 00:06:00 Applying Themes 00:04:00 Section 08 Inserting and Formatting Images 00:06:00 Inserting and Formatting Shapes 00:06:00 Inserting and Formatting SmartArt 00:09:00 Working with Icons 00:06:00 Working with 3-D Models 00:05:00 Inserting Screenshots 00:05:00 Inserting Hyperlinks 00:05:00 Inserting Symbols and Equations 00:05:00 Inserting WordArt and Text Boxes 00:08:00 Inserting Other Excel Objects 00:06:00 Arranging Objects 00:05:00 Section 09 Using Find and Replace 00:03:00 Using Go To and Go To Special 00:03:00 Using the Spell Checker 00:05:00 Using the Thesaurus and Translation Features 00:05:00 Section 10 Printing and Previewing Excel Files 00:05:00 Creating Custom Margins and Scaling 00:05:00 Adding Headers and Footers 00:05:00 Exporting to PDF and XPS 00:04:00 Section 11 Renaming and Coloring Worksheet Tabs 00:04:00 Adding, Deleting, and Navigating Worksheets 00:05:00 Section 12 Viewing Workbooks 00:05:00 Using Zoom Tools 00:02:00 Configuring Sheet Options 00:04:00 Using the Freeze Panes and Split Commands 00:06:00 Working with Window Commands 00:03:00 Adjusting Workbook Properties 00:06:00 Recap Recap 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00