Are you currently working in the Sales Industry? Are you aiming for a promotion or are you just interested in Sales Management? Do you want to know how communicate effectively and manage well your sales and business? Then it's time for you to learn how to communicate and sell effectively through this Sales Management Course. Description: It is very important to communicate well because communication skill is an essential skill especially in the business and corporate setting. These Communication Skills will help you develop your ability to communicate with your clients and colleagues which are a key for you to sell more. It will be very difficult to become an effective sales expert but if you start right now, you will surely be able to become effective businessmen especially through the power sales method you will be learning in this diploma course. Every business-minded people know that in the business industry you have to sell no matter what kind of business it is or what kind of product or service you are selling. But if the business is slow and sales are slower, you need to learn how to solve these. This course specifically focuses on the improvement of your sales performance and to be able to learn the ways to generate and increase sales regardless of your industry. There are plenty of tips and advice available for businessmen who really want to make their business work, and if they are prepared to put in the time and effort then there is no reason why they won't succeed. Who is the course for? Professionals, who work in the business or corporate setting, especially people who are in the marketing and sales department. Furthermore, it will help the top executives and managers to know the power sales method to have more profit for the business. People who are interested in learning more about sales management and are struggling with marketing and selling their products to the market. Entry Requirement: This course is available to all learners, of all academic backgrounds. However, an educational background and experience in business, marketing and sales will be an advantage. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Sales Management Course is a useful qualification to possess, and would be beneficial for the following careers: Account Manager Business Development Executive Producers Group Account Director Marketing Manager Sales Specialists Strategist And Many More! Diploma in Sales Management - New Version Module 01: Introduction to Sales 00:23:00 Module 02: Sales Growth 00:23:00 Module 03: Sales Hypnosis 00:22:00 Module 04: Sales Presentation 00:18:00 Module 05: Sales and Marketing 00:26:00 Module 06: Leverage and Limitations 00:17:00 Module 07: Communication Skills 00:20:00 Module 08: Sales Negotiations 00:28:00 Module 09: Dealing with Customers 00:27:00 Module 10: Handling Objections 00:18:00 Module 11: Tips and Tricks for Sale 00:18:00 Assignment Assignment - Diploma in Sales Management 00:00:00 Diploma in Sales Management - Old Version Sales Management Sales Management- Part 1 01:00:00 Sales Management- Part 2 01:00:00 Sales Management- Part 3 01:00:00 Sales Management- part 4 01:00:00 Sales Management- Part 5 01:00:00 Sales Management- Part 6 01:00:00 Sales Management- Part 7 01:00:00 Relationship in Sales Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Sales and Marketing Defining Marketing 00:30:00 Recognising Trends 00:15:00 Conducting Market Research 00:15:00 Strategies for Success 00:15:00 Mission Statements 00:15:00 Trade Shows 00:15:00 Developing a Marketing Plan 00:30:00 Increasing Business 00:15:00 Saying No to New Business 00:30:00 Advertising Myths 00:30:00 Networking Tips 00:30:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Reference Book Sales Force Management 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in Sales Management 00:20:00 Final Exam Final Exam- Diploma in Sales Management 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Navigating the intricate landscape of office politics is an essential skill for managers aiming to foster positive workplace dynamics and advance their projects effectively. This course delves into the subtle art of influencing colleagues, understanding diverse personalities, and handling workplace rumours with tact. Managers will explore how to build alliances, gain support, and manage conflicts diplomatically, all while maintaining ethical standards. By mastering these often unspoken rules, managers can confidently steer their teams towards collaborative success and ensure smoother communication within their organisations. Designed with managers in mind, the course covers critical topics such as recognising office personalities, managing social interactions, and participating thoughtfully in events beyond the office walls. It highlights the importance of teamwork and connectivity, reminding managers they are part of a broader network. With clear strategies on addressing gossip, resolving disputes, and ethical decision-making, this course equips managers to create a balanced and respectful environment, improving overall morale and productivity. Enroll now to gain comprehensive knowledge and mastery in navigating the intricate realm of office politics. Key Features CPD Accredited Office Politics for Managers Course FREE PDF + Hardcopy certificate Fully online, interactive Office Politics course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Office Politics for Managers Lesson 01 :New Hires Lesson 02 :It's About Interacting and Influencing Lesson 03 :Dealing with Rumors, Gossip, and Half - Truths Lesson 04 :Office Personalities Lesson 05 :Office Personalities Lesson 06: Getting Support for Your Projects Lesson 07:Conflict Resolution Lesson 08:Ethics Lesson 09:You Are Not an Island Lesson 10:Social Events Outside of Work Learning Outcomes: Master effective interaction and influence techniques for seamless teamwork. Tackle rumours, gossip, and half-truths with diplomacy and tact. Identify and navigate various office personalities for smoother collaboration. Strategically garner support for your projects within the organizational framework. Resolve conflicts through ethical and constructive approaches. Extend your professional network beyond the office through social events. Accreditation All of our courses are fully accredited, including this Office Politics for Managers Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Office Politics . Certification Once you've successfully completed your Office Politics for Managers Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Office Politics for Managers Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Office Politics for Managers Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Office Politics for Managers Course is ideal for: Experienced managers seeking advanced interpersonal skills. Team leaders aiming to foster a harmonious work environment. Professionals looking to enhance their influence within the workplace. HR personnel interested in conflict resolution strategies. New managers navigating the intricacies of office dynamics. Aspiring leaders eager to build a strong professional network. Requirements Learners do not require any prior qualifications to enrol on this Office Politics for Managers Course. You just need to have an interest in Office Politics for Managers Course. Career path After completing this Office Politics for Managers Course you will have a variety of careers to choose from. The following job sectors of Office Politics for Managers Course are: Human Resources Manager - £30K to 60K/year. Business Development Manager - £25K to 70K/year. Marketing Manager - £25K to 60K/year. Project Manager - £30K to 65K/year. Operations Manager - £30K to 65K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Unlock your full potential and thrive in your career with our Certificate in Mastering the Art of Bid Writing: Comprehensive Online Training at QLS Level 3 course. This comprehensive course covers the key elements of successful bid writing, equipping you with the necessary tools to win contracts and secure business growth. Whether you're a seasoned professional or just starting, this course helps you master proposal development, client-centric focus, unique selling points identification, and pricing strategies. This online training navigates through 12 insightful modules, starting from the foundational aspects of bid writing to the detailed estimation methods, all the way to quality control and compelling client presentations. Mastering these topics will enable you to create convincing proposals and ensure optimal returns on investment. Our expertly designed course structure allows you to learn at your pace, helping you to grow in this critical business function. Enrol in our Mastering the Art of Bid Writing course today and elevate your professional stature. With our specialised training in proposal process, client engagement, and proposal building templates, you will emerge as an expert in bid writing. Deliver powerful and compelling bids that win clients and foster business success. Learning Outcomes Acquire foundational and advanced knowledge of bid writing. Develop effective strategies for planning and formulating bids. Learn a structured approach to writing compelling proposals. Understand the nuances of customer-centric bid development. Identify unique selling points for competitive bidding. Grasp effective estimation methods for costing and pricing. Master quality control processes for editing and improving bids. Gain expertise in client presentation and proposal template building. Why buy this Mastering the Art of Bid Writing course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Mastering the Art of Bid Writing course for? Professionals seeking to enhance their bid writing skills. Start-ups aiming to win contracts and boost business growth. Business students looking to specialize in procurement and contract management. Any individual interested in understanding and mastering bid writing Career path This Bid Writing course can open up job opportunities in contract management, procurement, business development, and project management. With mastered skills in bid writing, you'll be a valuable asset to organisations aiming to secure high-value contracts, positioning yourself for roles such as Bid Manager, Proposal Writer, and Procurement Specialist. Prerequisites This Certificate in Mastering the Art of Bid Writing: Comprehensive Online Training at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Bid Writing Bid Writing 00:30:00 Module 02: Planning and Developing the Bid Planning and Developing the Bid 00:30:00 Module 03: Structured Approach to Writing Bids Structured Approach to Writing Bids 00:30:00 Module 04: Understanding the Proposal Understanding the Proposal 00:30:00 Module 05: Proposal Process Proposal Process 00:30:00 Module 06: Focusing on Clients and Customers Focusing on Clients and Customers 00:30:00 Module 07: Finding Unique Selling Points Finding Unique Selling Points 00:30:00 Module 08: Estimation Method Estimation Method 00:30:00 Module 09: Costing and Pricing Costing and Pricing 00:30:00 Module 10: Quality Control (Editing) Quality Control (Editing) 00:30:00 Module 11: Client Presentation Client Presentation 00:30:00 Module 12: Templates for Proposal Building Templates for Proposal Building 00:30:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00
Embark on a journey of transformation and empowerment with our 'Diploma in Leadership & Management at QLS Level 3' course. This immersive programme is expertly tailored to shape emerging leaders and enhance the capabilities of existing managers. The journey begins with a thorough understanding of the fundamental principles of management and leadership, laying a solid foundation for advanced learning. As you advance, the course introduces a plethora of leadership theories, offering diverse perspectives to mould your unique leadership style. The course is meticulously designed to cover a wide spectrum of essential managerial skills and leadership qualities. You will explore high-performance team building, employee motivation, and organisational skills - all crucial for effective management. Delving further, the programme offers insights into talent management, succession planning, and business process management, equipping you with the tools to make strategic decisions and drive business success. Enhance your interpersonal skills with modules on communication, negotiation, and managing meetings, while also mastering personal effectiveness through time and stress management. The course culminates with an emphasis on emotional intelligence, conflict resolution, navigating office politics, and understanding corporate responsibility and ethics, preparing you to lead with integrity and vision. Learning Outcomes Understand key management and leadership concepts and theories. Develop skills to build and lead high-performance teams. Master techniques in motivating employees and enhancing organisational efficiency. Acquire expertise in managing change, time, and stress effectively. Enhance interpersonal skills including communication, negotiation, and emotional intelligence. Why choose this Diploma in Leadership & Management at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Diploma in Leadership & Management at QLS Level 3 course for? Aspiring leaders and managers seeking to develop their leadership skills. Professionals aiming to improve their managerial performance and team management. Individuals interested in learning about organisational development and talent management. Those looking to enhance their negotiation and communication skills. Managers and team leaders focusing on ethical leadership and corporate responsibility. Career path Team Leader: £24,000 - £34,000 Operations Manager: £31,000 - £45,000 Human Resources Manager: £35,000 - £50,000 Project Manager: £33,000 - £48,000 Business Development Manager: £30,000 - £50,000 Corporate Responsibility Manager: £40,000 - £60,000 Prerequisites This Diploma in Leadership & Management at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Diploma in Leadership & Management at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Leadership & Negotiation Management Understanding Management and Leadership 00:39:00 Leadership Theories 00:25:00 Improving Management and Leadership Performance 00:15:00 High Performance Teams 00:32:00 Motivating Employees 00:26:00 Organisational Skills 00:26:00 Talent Management 00:37:00 Succession Planning 00:24:00 Business Process Management 00:29:00 Communication Skills 00:28:00 Negotiation Techniques 00:15:00 Managing Meetings and Giving Feedback 00:22:00 Managing Change 00:22:00 Time Management 00:37:00 Stress Management 00:15:00 Emotional Intelligence in Leadership 00:32:00 Managing Conflict 00:14:00 Dealing with Office Politics 00:34:00 Risk Management 00:35:00 Corporate Responsibility and Ethics 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00
[Updated: February 2024] By studying our online life coaching course, you can become a trained coach in the upcoming year. Join Now To Begin Your Life coaching journey. Includes additional benefits & unlimited access to our learning platform. A life coach advises and motivates clients on a multitude of personal and professional difficulties. However, giving guidance, consulting, counselling, mentoring, and offering therapy differs from life coaching. This online course will educate you on what life coaching is actually. Who would miss the chance to get 4 Exclusive Career Development Courses COMPLETELY FREE by enrolling in a single course? Everyone will say, 'No one!' We are offering you the following FREE courses:- Course 01: Career Development Coach Course Course 02: Resilience Training Course Course 03: Mental Health Care Course 04: Diploma in Performance Management Course This Advanced Diploma in Life Coaching at QLS Level 7 course is endorsed by The Quality Licence Scheme & accredited by CPD UK Quality Standard (with 250 CPD points) Life coaching functions similarly to a mentor. They encourage people and explain aspects of their lives where they could grow or view things differently. A life coach can help you do a variety of essential things better, much like a baseball coach can help you throw the ball better or swing the bat properly. Working as a life coach is a fulfilling way to serve others while also helping yourself. By becoming a life coach ot Mentor yourself, you can - explore life coaching and mentoring jobs, provide life coaching services, coach people in your field of competence, leverage your own experiences to help and train others to accomplish and establish a fantastic coaching framework that allows you to use your abilities together with your beliefs to coach anyone. So join the life coaching and mentoring course now - train to improve people's personal and professional lives. This Advanced Diploma of Life Coaching & Mentoring training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the Mentoring course today - gear up with the essential skills to set yourself up for excellence! What do you learn from this Advanced Diploma of Life Coaching & Mentoring - QLS Level 7 Endorsed with Mental Health Care course? Understand the fundamentals and purpose behind life coaching. Traverse the development of core beliefs and manage fears. Learn about the types of life coaching and the key attributes of a life coach. Prepare yourself for the Life Coaching & Mentoring certification test. Familiarise yourself with the basics of spiritual life coaching. Explore the ethical and moral aspects of life coaching and protecting clients. Why Prefer Us for Advanced Diploma of Life Coaching & Mentoring - QLS Level 7 Endorsed with Mental Health Care? Earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD QS after completing this course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support 4 Free Gifts are included in this Life Coaching & Mentoring course Free courses will cover the following topics: Free Course 01: Career Development Coach An Overview of Career Coaching The Career Seeker Aspects of Coaching and Mentoring Ethical Introduction to Personal Development Coach Development of Personality Essential UK Employment Law Fundamental Qualities of a Coach Motivating Your Clients Setting Up as a Coach Effective Communication Skills Free Course 02: Resilience Training Resilience-Dealing with Adversity and Setbacks Pathways to Resilience The Pillars of Resilience Training for Resilience Promoting Emotional Resilience - CASMT Mental Toughness & Resilience Free Course 03: Mental Health Care Introduction to Mental Health Mental Health in the Workplace Mental Health Legislation and Services Community Mental Health Teams (CMHTs) The Participation of the Service User Problem Definition Preparing for Brainstorming Generating Solutions (I) Generating Solutions (II) Analyzing Solutions Selecting a Solution Planning Your Next Steps Recording Lessons Learned Free Course 04: Diploma in Performance Management The Basics Goal Setting Establishing Performance Goals 360-Degree Feedback Competency Assessments Kolb's Learning Cycle Motivation The Performance Journal Creating a Performance Plan Method of Assessment of Advanced Diploma of Life Coaching & Mentoring MCQ Based Passing Marks 60% Unlimited Retake Exam Instant Assessment and Feedback Certification of Advanced Diploma of Life Coaching & Mentoring Quality Licence Scheme (QLS) Endorsed Certificate CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy Certificates are available CPD 250 CPD hours / points Accredited by CPD Quality Standards Module 01: Life Coaching: The Purpose and Fundamentals 18:50 1: Introduction Video Preview 01:30 2: Life Coaching: The Purpose and Fundamentals Preview 17:20 Module 02: Coaching and Mentoring Models 27:16 3: Coaching and Mentoring Models Part - 01 14:25 4: Coaching and Mentoring Models Part - 02 12:51 Module 03: Motivating Your Clients 10:21 5: Motivating Your Clients 10:21 Module 04: The Coach/Client Relationship 10:08 6: The Coach/Client Relationship 10:08 Module 05: Develop Your Self-Awareness 18:32 7: Develop Your Self-Awareness 18:32 Module 06: The Development of Core Beliefs and Managing Fears 16:47 8: The Development of Core Beliefs and Managing Fears 16:47 Module 07: Life Coaching Types and Key Attributes of a Life Coach 23:59 9: Life Coaching Types and Key Attributes of a Life Coach 23:59 Module 08: Understanding Emotional Intelligence 16:37 10: Understanding Emotional Intelligence 16:37 Module 09: Basics of Spiritual Life Coaching 15:53 11: Basics of Spiritual Life Coaching 15:53 Module 10: Understanding Spiritual Life Coaching 22:07 12: Understanding Spiritual Life Coaching 22:07 Module 11: Self-Improvement 08:06 13: Self-Improvement 08:06 Module 12: Passion 10:01 14: Passion 10:01 Module 13: Personal Skills 11:00 15: Personal Skills 11:00 Module 14: Management Skills 10:41 16: Management Skills 10:41 Module 15: Understanding the Importance of Personal Finance 11:22 17: Understanding the Importance of Personal Finance 11:22 Module 16: Understanding Personal Money Management 11:55 18: Understanding Personal Money Management 11:55 Module 17: Managing Personal Insurance 09:24 19: Managing Personal Insurance 09:24 Module 18: Designing a Personal Budget 08:48 20: Designing a Personal Budget 08:48 Module 19: Money and Mental Health 08:28 21: Money and Mental Health 08:28 Module 20: A Structure for Client Work and Goal Setting 15:26 22: A Structure for Client Work and Goal Setting 15:26 Module 21: Basic Principles for Business Development and Growth 19:40 23: Basic Principles for Business Development and Growth 19:40 Module 22: The Ethical Coach: Protect Yourself and Your Clients 16:26 24: The Ethical Coach: Protect Yourself and Your Clients 16:26 Final Words 01:00 25: Final Words 01:00 Assessment (Optional) 03:00 26: ASSIGNMENT ON - ADVANCED DIPLOMA IN LIFE COACHING AT QLS LEVEL 7 03:00 Order Your Certificate 02:00 27: Order Your CPD Certificate 01:00 28: Order Your QLS Endorsed Certificate 01:00 Recommendations! 01:00 29: Take your career to the next level with HF Online! 01:00 Free Course No 01: Career Development Coach 2:54:13 30: Module 01: An Overview of Career Coaching 16:13 31: Module 02: The Career Seeker 13:41 32: Module 03: Aspects of Coaching and Mentoring Ethical 15:25 33: Module 04: Introduction to Personal Development Coach 11:22 34: Module 05: Development of Personality 17:23 35: Module 06: Essential UK Employment Law 25:35 36: Module 07: Fundamental Qualities of a Coach 34:01 37: Module 08: Motivating Your Clients 11:42 38: Module 09: Setting Up as a Coach 15:18 39: Module 10: Effective Communication Skills 13:33 Free Course No 02: Resilience Training 1:52:01 40: Module 01: Resilience - Dealing with Adversity and Setbacks 12:12 41: Module 02: Pathways to Resilience 23:20 42: Module 03: The Pillars of Resilience 23:14 43: Module 04: Training for Resilience 22:35 44: Module 05: Promoting Emotional Resilience - CASMT 17:27 45: Module 06: Mental Toughness & Resilience 13:13 Free Course No 03: Mental Health Care 1:51:00 46: Module 01: Introduction to Mental Health 12:29 47: Module 02: Mental Health in the Workplace 13:38 48: Module 03: Mental Health Legislation and Services 18:07 49: Module 04: Community Mental Health Teams (CMHTs) 11:42 50: Module 05: The Participation of the Service User 12:42 51: Module 06: Problem Definition 06:34 52: Module 07: Preparing for Brainstorming 06:52 53: Module 08: Generating Solutions (I) 06:36 54: Module 09: Generating Solutions (II) 07:05 55: Module 10: Analyzing Solutions 05:19 56: Module 11: Selecting a Solution 04:34 57: Module 12: Planning Your Next Steps 02:44 58: Module 13: Recording Lessons Learned 02:38 Free Course No 04: Diploma in Performance Management 36:11 59: Module 01: The Basics (I) 05:53 60: Module 02: The Basics (II) 05:38 61: Module 03: Goal Setting 03:55 62: Module 04: Establishing Performance Goals 03:38 63: Module 05: 360 Degree Feedback 02:31 64: Module 06: Competency Assessments 02:39 65: Module 07: Kolb's Learning Cycle 02:09 66: Module 08: Motivation 03:17 67: Module 09: The Performance Journal 03:08 68: Module 10: Creating a Performance Plan 03:23 Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for you, if you: Wish to work as a life coach effectively. Wish to expand your knowledge and resources as a life coach. Want to add life coaching to the list of services you already provide as a counsellor, therapist, teacher, speaker, author, or other professional. Wish to become more knowledgeable about and comprehend the life coaching and mentoring sector. Desire a step-by-step system and effective instruments with outcomes that can be verified. Wish to increase your stature and self-assurance as a life coach. Requirements Students from all educational backgrounds are welcome to enrol in this Life Coaching & Mentoring course, which has no academic entry requirements. Career path After completing this Life Coaching & Mentoring course, you can explore trendy and in-demand jobs related to this course, such as: Life Coach - £25,000 to £50,000 Career Coach - £30,000 to £60,000 Executive Coach - £50,000 to £100,000 Health and Wellness Coach - £25,000 to £45,000 Business Coach - £35,000 to £70,000 Relationship Coach - £30,000 to £50,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Advanced Diploma in Life Coaching at QLS Level 7 Hard copy certificate - £139 Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Advanced Diploma in Life Coaching at QLS Level7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for International Delivery Certificate Accredited by CPD QS Upon finishing the Life Coaching course, you need to order to receive aCertificate Accredited by CPD QS that is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)
ð Unlock Your Strategic Genius with Strategic Planning Course! ð Are you ready to elevate your strategic thinking skills to unprecedented heights? Welcome to the world of Strategic Planning, where you'll master the art of charting courses, foreseeing opportunities, and steering your organization towards success! ð Why Strategic Planning Matters? In today's dynamic business landscape, having a well-crafted strategy isn't just an advantage; it's a necessity for survival and growth. Strategic Planning empowers individuals and organizations to navigate uncertainties, capitalize on emerging trends, and stay ahead of the competition. Our Strategic Planning course provides you with the essential tools, frameworks, and insights needed to develop robust strategies that stand the test of time. Whether you're a seasoned executive, an aspiring entrepreneur, or a fresh graduate looking to make an impact, this course equips you with the strategic acumen to thrive in any professional environment. ð What You'll Gain: Strategic Vision: Learn to envision the future landscape of your industry and craft strategies that position your organization for long-term success. Analytical Skills: Master the art of gathering, analyzing, and interpreting data to make informed strategic decisions. Risk Management: Identify potential risks and devise contingency plans to mitigate them effectively. Innovation and Adaptability: Embrace innovation and adaptability as core pillars of strategic planning, enabling you to seize new opportunities and navigate market disruptions. Effective Communication: Develop the ability to communicate your strategic vision persuasively and rally stakeholders behind your initiatives. ð¯ Who is this for? Our Strategic Planning course caters to professionals across industries who are committed to driving organizational growth and achieving strategic objectives. Whether you're a business leader, a project manager, or a consultant, this course equips you with the tools and insights needed to excel in your role. Executives and Business Leaders: Enhance your strategic leadership capabilities and steer your organization towards sustainable growth. Entrepreneurs: Develop a clear roadmap for your venture's success and gain a competitive edge in the market. Project Managers: Learn to align project objectives with broader organizational goals and navigate complexities with confidence. Consultants and Advisors: Offer strategic guidance and insights that add tangible value to your clients' businesses. ð Career Path: A solid foundation in Strategic Planning opens doors to a myriad of exciting career opportunities across industries. Whether you aspire to climb the corporate ladder, launch your own venture, or carve out a niche as a strategic advisor, the skills you acquire in this course serve as invaluable assets throughout your professional journey. Strategic Planner/Analyst: Lead strategic initiatives, conduct market research, and provide actionable insights to drive business growth. Business Development Manager: Identify new opportunities, forge strategic partnerships, and expand market reach through targeted initiatives. Management Consultant: Offer strategic advice, conduct performance assessments, and guide organizations through periods of transformation and growth. Entrepreneur/Startup Founder: Develop a clear vision, devise scalable business models, and navigate market dynamics to build a thriving enterprise. Don't just navigate the currents of change-set your course with purpose and precision. Enroll in our Strategic Planning course today and embark on a journey towards strategic excellence and unparalleled success! ð Course Curriculum Module 1 Introduction to Strategic Planning Introduction to Strategic Planning 00:00 Module 2 Setting the Stage for Strategic Planning Setting the Stage for Strategic Planning 00:00 Module 3 Strategic Analysis Techniques Strategic Analysis Techniques 00:00 Module 4 Strategic Options Strategic Options 00:00 Module 5 Strategic Monitoring and Review Strategic Monitoring and Review 00:00 Module 6 Case Studies Case Studies 00:00 Module 7 Wrap-Up and Next Steps Wrap-Up and Next Steps 00:00
Overview This Applied Business Strategy for Managers course will unlock your full potential and will show you how to excel in a career in Applied Business Strategy for Managers. So upskill now and reach your full potential. Everything you need to get started in Applied Business Strategy for Managers is available in this course. Learning and progressing are the hallmarks of personal development. This Applied Business Strategy for Managers will quickly teach you the must-have skills needed to start in the relevant industry. In This Applied Business Strategy for Managers Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Applied Business Strategy for Managers skills to help you advance your career. Acquire a comprehensive understanding of various Applied Business Strategy for Managers topics and tips from industry experts. Learn in-demand Applied Business Strategy for Managers skills that are in high demand among UK employers, which will help you to kickstart your career. This Applied Business Strategy for Managers course covers everything you must know to stand against the tough competition in the Applied Business Strategy for Managers field. The future is truly yours to seize with this Applied Business Strategy for Managers. Enrol today and complete the course to achieve a Applied Business Strategy for Managers certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Applied Business Strategy for Managers course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Applied Business Strategy for Managers course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. Certificate of Achievement Upon successfully completing the Applied Business Strategy for Managers course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Applied Business Strategy for Managers is suitable for anyone aspiring to start a career in Applied Business Strategy for Managers; even if you are new to this and have no prior knowledge on Applied Business Strategy for Managers, this course is going to be very easy for you to understand. And if you are already working in the Applied Business Strategy for Managers field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. Taking this Applied Business Strategy for Managers course is a win-win for you in all aspects. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Applied Business Strategy for Managers course has no prerequisite. You don't need any educational qualification or experience to enrol in the Applied Business Strategy for Managers course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Applied Business Strategy for Managers course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Section 01: What is Strategy? What is Strategy? 00:01:00 Strategy Definition 00:01:00 Mintzberg Strategy Definitions 00:01:00 What is Strategy and Identifying the Strategy of a Company? 00:01:00 Identifying the Strategy of a Company 00:01:00 Strategy and the Quest for Competitive Advantage 00:01:00 Strategy and the Business Model of the Firm 00:01:00 Why Crafting and Executing Strategy Are Important Tasks 00:01:00 The Ideology of Strategy 00:01:00 The 3C Model and the Triple Bottom Line 00:01:00 Hierarchy of Strategy 00:01:00 Management By Objectives (MBO) 00:01:00 Mintzberg (Strategy and Structure) 00:01:00 Section 02: Strategic Management Approaches Strategic Management Approaches 00:01:00 Prescriptive Strategy 00:01:00 Emergent Strategy 00:01:00 Strategic Thinking 00:02:00 Design Led Thinking 00:01:00 Game Theory 00:01:00 Decision Making Models 00:01:00 Models of Decision Making 00:02:00 Strategic Frameworks and Models 00:01:00 Perspectives on Strategic Directions & the Market Based View (MBV) 00:01:00 VRIO Resource Based Framework and Knowledge Based View 00:02:00 Relational and Transient Based Views 00:01:00 Dominant Themes - Corporate Social Responsibility (CSR) 00:01:00 Dominant Themes - Digital Disruption 00:01:00 Corporate Governance and Ethical Leadership 00:01:00 Strategic Management and Approaches Summary 00:01:00 Section 03: Corporate Planning Evaluating the External Environment of a Company 00:01:00 Relevant Components of the External Environment of a Company 00:02:00 Five Forces Framework 00:01:00 Potential New Entrants and Substitute Products 00:01:00 Buyer/Customer Power, Suppliers and Rivalry 00:02:00 Five Forces Framework 00:01:00 Strategic Group Analysis 00:01:00 Obtaining Necessary Data 00:01:00 Critical Success Factors 00:01:00 Evaluating the Company's Resources, Capabilities & Competitiveness 00:02:00 Analyzing the Position and Current Strategy of a Company 00:01:00 Consumer Needs Analysis and Strategic Alignment 00:01:00 Balanced Scorecard 00:02:00 Analyzing Resources and Capabilities 00:01:00 Resources 00:01:00 Core Competencies 00:01:00 SWOT 00:01:00 The Value Chain and Customer Value Proposition 00:01:00 Different Value Chains 00:02:00 Competitive Strength Assessments 00:01:00 Strategy Mapping 00:01:00 Section Summary 00:01:00 Section 04: Building Your Firm's Business Strategy Building Your Business Strategy for the Firm 00:02:00 Key Actions 00:01:00 The 5 Generic Competitive Strategies 00:01:00 Low-Cost Provider Strategies 00:01:00 Broad Differentiation Strategies 00:01:00 Focused Strategies 00:01:00 Best-Cost Provider Strategies 00:01:00 Developing Competitive Strategies 00:01:00 Offensive and Defensive Strategies 00:02:00 Blue and Red Ocean Strategy 00:01:00 Horizontal and Vertical Strategies 00:02:00 Outsourcing Strategies 00:01:00 Strategic Alliances and Partnerships 00:01:00 Evaluating Business-Unit Competitive Strength 00:01:00 Building Corporate Level Strategy and Crafting New Strategic Moves 00:01:00 Section 05: Building Strategy for the Future Functional Level Strategy 00:01:00 These Strategic Levels Lead to the Functional Strategy 00:01:00 Globalizing Your Strategy 00:02:00 Major Driver for Expansion 00:01:00 Strategic Approaches to Intentional Expansion 00:01:00 Transnational Strategy 00:01:00 How to Compete in Developing Countries 00:02:00 Commerce is Everywhere: New Retail and the Future 00:01:00 Strategy and the Future: Strategic Planning and Sense Making 00:02:00 Strategic Process Principles 00:01:00 Core Strategic Thinking 00:01:00 Summary 00:01:00
Are you part of the sales industry and want to become an expert in this field? Whether you are struggling with sales management in your business or you just want to increase your sales, you will learn the necessary skills, knowledge and information about sales management through this course. Description: Sales Management is important for businesses since sales are the basis for measuring the success of any profit-oriented organisations. You can learn through this course how to be an effective and successful sales expert. Learning the language of sales is the first step to make an effective sales pitch. You will learn to handle any sales objections that may come in your way. Through this course, you will learn to seal a deal and follow up on your sales projects. More importantly, you will learn how to set sales goals, manage sales data and use a prospect board to improve the sales of your business. Who is the course for? Professionals of the sales industry who wants to learn and become an expert in sales management and be able to maintain or increase the sales of the business. People who have an interest in learning about sales management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Sales Management Course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Business Development Specialist Entrepreneur Marketing and Promotions Officer Sales Executive Sales Manager Strategist. Sales Management Module One - Getting Started 01:00:00 Module Two - Understanding the Talk 01:00:00 Module Three - Getting Prepared to Make the Call 01:00:00 Module Four - Creative Openings 01:00:00 Module Five - Making Your Pitch 01:00:00 Module Six - Handling Objections 01:00:00 Module Seven - Sealing the Deal 00:30:00 Module Eight - Following Up 01:00:00 Module Nine - Setting Goals 01:00:00 Module Ten - Managing Your Data 00:30:00 Module Eleven - Using a Prospect Board 01:00:00 Module Twelve - Wrapping Up 01:00:00 Salesmanship Introduction To Salesmanship 01:00:00 How the Low Pressure Salesman Uses His Product Knowledge to Build Dynamic Demonstrations 00:30:00 How to Use Enthusiasm in Low Pressure Selling 02:00:00 Building Customer Confidence Through Low Pressure 00:30:00 Timing the Low Pressure Sale 02:00:00 Developing the Low Pressure Sales Personality 00:30:00 How to Organize Yourself for Low Pressure Selling 02:00:00 Objection Handling Techniques 01:00:00 Highlight Closers in Low Pressure Selling 00:30:00 How You Can 'Tell It Faster-Sell It Faster' Through Low Pressure 00:30:00 Sales Communication Communication Basics 00:30:00 The Importance Of Self Esteem 00:30:00 Oral Communication Strategies 00:30:00 Written Communication Techniques 00:30:00 The Importance Of Body Language 00:30:00 Public Speaking Tips 00:30:00 How Bad Communication Damages Your Business 00:30:00 Sales Technique Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Sales and Marketing Defining Marketing 00:30:00 Recognising Trends 00:15:00 Conducting Market Research 00:15:00 Strategies for Success 00:15:00 Mission Statements 00:15:00 Trade Shows 00:15:00 Developing a Marketing Plan 00:30:00 Increasing Business 00:15:00 Saying No to New Business 00:30:00 Advertising Myths 00:30:00 Networking Tips 00:30:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Activities Advanced Diploma in Sales Management- Activities 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Advanced Diploma in Sales Management 00:20:00 Final Exam Final Exam- Advanced Diploma in Sales Management 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Business Management: Level 3,7,5 Business Management Do you aspire to be a part of the corporate management team or start your own business? If so, the Business Management: Level 3, 7, 5 Business Management course is perfect for you! This Business Management: Level 3, 7, 5 Business Management course is divided into several in-depth modules to provide you with a rich and convenient learning experience. Through the Business Management: Level 3, 7, 5 Business Management course, you’ll learn strategies for building strong teams, delegating work, managing business risks, handling change, resolving workplace conflict, and improving customer service. Designed to provide essential knowledge about business, the Business Management: Level 3, 7, 5 Business Management course will give you a comprehensive understanding of project management, planning, operations forecasting, performance management, negotiation techniques, and human resource management. By the end of the Business Management: Level 3, 7, 5 Business Management course, you’ll be well-equipped to thrive in modern organizations. Learning Objectives You will be able to do the following at the end of the course: Learn everything there is to know about business management and why it is so important. Familiarise yourself with all of the terms used in the field of business management. Promote organisational direction, learn and apply leadership and management theory. Develop a variety of important skills, such as communication, negotiation, and dispute resolution. Learn about project management, risk management, supply chain management, and human resource management. Determine the personal and technical abilities needed to achieve strategic goals. Create a solid personal development strategy. Learn how to run a company strategically. Examine the company laws and regulations in the United Kingdom. Create an action plan for your business. Special Offers of this Business Management: Level 3,7,5 Business Management Course ThisBusiness Management: Level 3,7,5 Business Management Course includes a FREE PDF Certificate. Lifetime access to this Business Management: Level 3,7,5 Business Management Course Instant access to this Business Management: Level 3,7,5 Business Management Course 24/7 Support Available to this Business Management: Level 3,7,5 Business Management Course [ Note: Free PDF certificate as soon as completing the Business Management: Level 3,7,5 Business Management Course] Business Management: Level 3,7,5 Business Management The Business Management: Level 2 Certificate - Business Management course equips you with the essential skills to excel in today's competitive business environment. Through the Business Management: Level 2 Certificate - Business Management program, you'll master strategies for building strong teams, delegating tasks efficiently, and managing business risks effectively. This Business Management: Level 2 Certificate - Business Management course also covers handling organizational change, resolving workplace conflicts, and improving customer service to ensure smooth operations. Whether you're advancing your career or starting your business, the Business Management: Level 2 Certificate - Business Management will provide you with the knowledge and confidence to succeed. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Business Management: Level 3,7,5 Business Management Course. Who is this course for? Business Management: Level 3,7,5 Business Management Anyone who aspires to the top of the corporate ladder in any business or workplace setting should take this course. Those who are self-employed or own small businesses should consider taking this course. Professionals in the field of business, program managers, facility managers, and program administrators should enrol. Students and recent graduates will also benefit from this. Requirements Business Management: Level 3,7,5 Business Management To enrol in this Level 3,7,5 Business Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Business Management: Level 3,7,5 Business Management Course. Be energetic and self-motivated to complete our Business Management: Level 3,7,5 Business Management Course. Basic computer Skill is required to complete our Business Management: Level 3,7,5 Business Management Course. If you want to enrol in our Business Management: Level 3,7,5 Business Management Course, you must be at least 15 years old. Career path Business Management: Level 3,7,5 Business Management Enrolling on this Level 7 Business Management course can lead you to the following career paths: Business Manager Assistant CEO Asset Management Management Analyst Business Management Support Analyst Business Management Assistants Sales & Business Management Trainee
We are offering you a high-quality comprehensive Certificate Course designed to help managers and potential leader to be equipped with skills and knowledge related to capital maintenance and financial capital. This course will also help you discover new and innovative sources of revenue through utilizing these concepts to become financially stable. Furthermore, it will help you enhance your general management and leadership skills for you to become an effective and efficient leader in your career. You will be equipped with the certificate course with great information on the financial instruments and loans that are helpful and suitable for your business or the industry you are in. Capital financing is about defining the process of planning to fit into the projected budget for projects and the available assets with the cash flows are then tailored to project a one year period before the actual commencing of the project. The budgeting in place must be able to completely encompass the workings of the project for that stipulated period of time. All of these will be taught in this course. Who is the course for? For employees who are in the business development and financial department. Or anyone who is interested in improving their financial and capital management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Capital Maintenance Basics course will be useful and would be beneficial for the management and financial occupations especially the following careers: Accountants Administrative Services Manager Advertising, Promotions and Marketing Managers Compensation and Benefits Managers Financial Managers Food Services Managers Human Resources Managers Management Directors Sales Specialist And other Top Executives. Course Curriculum Capital Maintenance Basics Factors Determining Fixed Capital Requirements 01:00:00 Factors Determining Working Capital Requirements 01:00:00 The Differences Between Own And Borrowed Capital 01:00:00 Constant Purchasing Power Accounting 01:00:00 Services Provided By Financial Instruments 01:00:00 Financial Institutions And Short Term Loans For Businesses 01:00:00 Wrapping Up 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00