Hotel management: Hotel management Online Introducing the Ultimate Online Course: Hotel Management: Hotel Management Course Are you passionate about the hospitality industry? Do you dream of managing luxurious hotels and providing unforgettable experiences for guests? Look no further! Our comprehensive Hotel Management: Hotel Management Course is designed to turn your passion into a successful career. Our course covers all aspects of hotel management, providing you with a solid foundation of knowledge and skills. From front desk operations to housekeeping, from event planning to revenue management, we leave no stone unturned. With this Hotel Management: Hotel Management Course you will gain expertise in managing guest services, staffing, marketing, finance, and much more. Learn about Hotel Management: Hotel Management Course from seasoned professionals who have excelled in the hotel management field. Our instructors bring a wealth of real-world experience, insider tips, and best practices to help you thrive in the industry. With our Hotel Management: Hotel Management Course, you can learn at your own pace and from anywhere in the world. Don't let your dreams of a fulfilling career in hotel management go unrealized. Enrol in our Hotel Management: Hotel Management Course today and embark on a journey of professional growth and personal achievement. Take the next step towards becoming a successful hotelier and shaping exceptional guest experiences. Main Course: Hotel Management Course Free Courses included with Hotel Management: Hotel Management Course: Along with Hotel Management Course you will get free Customer Service Along with Hotel Management Course you will get free Hospitality Management Special Offers of this Hotel Management: Hotel Management Course; This Hotel Management: Hotel Management Course includes a FREE PDF Certificate. Lifetime access to this Hotel Management: Hotel Management Course Instant access to this Hotel Management: Hotel Management Course 24/7 Support Available to this Hotel Management: Hotel Management Course Hotel management: Hotel management Online This rigorous Diploma in Hotel management: Hotel management consists of 19 units. This Hotel Management course focuses on Hotel Management legal ideas, industry best practices, and underlying expertise. Our Hotel management: Hotel management course also covers hiring and training for hotel management professionals. Furthermore, our Hotel management: Hotel management course covers Marketing, Advertising, and Accounting in the hotel business. Our Hotel management: Hotel management program will provide you with the tools you need to become more organised and efficient. Who is this course for? Hotel management: Hotel management Online This Hotel Management: Hotel Management Course is open to everyone. Requirements Hotel Management: Hotel Management Course Online To enroll in this Hotel Management: Hotel Management Course, students must fulfill the following requirements: Good Command over English language is mandatory to enrol in our Hotel Management: Hotel Management Course. Be energetic and self-motivated to complete our Hotel Management: Hotel Management Course. Basic computer Skill is required to complete our Hotel Management: Hotel Management Course. If you want to enrol in our Hotel Management: Hotel Management Course you must be at least 15 years old. Career path Hotel Management: Hotel Management Course Online This Hotel Management: Hotel Management Course can help UK citizens find new careers in a variety of industries, including: Back Office Supervisor Corporate Sales Manager Director of Marketing Director of Operations Event Planner
Elevate your expertise in the dynamic world of retail banking with our comprehensive course. Gain valuable insights into banking services, customer relations, risk management, and ethical considerations. Master essential skills such as cash handling, fraud prevention, and mathematics for bank tellers. Enroll now to advance your career in finance and unlock a wealth of knowledge tailored for success in the retail banking sector.
Description: The purpose of the Business and Leadership Management Diploma course is to teach you the essential business management skill and leadership management so that you can utilise the skills in your business. The Business Management skills include the concepts of process management, strategic planning, Gap Analysis Process, lean process, business branding, business strategy and more. The part also shows you how to write business documents, business report, etc. The next part of the course deals with the leadership management techniques and guides you to lead a team efficiently. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business and Leadership Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business and Leadership Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to Business Management Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Process Management The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 Making the Change 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 How Does It Look? 00:15:00 The Modeling Phase 00:30:00 Execution Phase 00:07:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Business Planning and Analysis Business Planning Basics 01:00:00 Market Evaluation 01:00:00 Analyze Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Strategic Planning Understanding Strategic Planning 00:15:00 Designing Our Vision 00:15:00 On a Mission 00:15:00 Performing a SWOT Analysis 00:15:00 Setting Goals 00:30:00 Assigning Roles, Responsibilities, and Accountabilities 00:30:00 The Full Picture 00:15:00 Gathering Support 00:15:00 Getting There 00:15:00 Business Branding Defining Branding 00:15:00 What Are You All About? 00:30:00 Creating a Mission 00:15:00 Creating a Vision of the Future 00:15:00 Positioning Your Brand 00:15:00 Developing Your Style 00:15:00 Developing a Brand Name and Slogan 00:15:00 Creating a Visual Identity 00:30:00 Living Your Brand 00:05:00 Connecting with Customers 00:15:00 Launching Your Brand 00:15:00 Taking Your Brand's Pulse 00:15:00 Performing a SWOT Analysis 00:15:00 Measuring Brand Health with a Balanced Scorecard 00:15:00 Middleton's Brand Matrix 00:15:00 Interpreting Evaluation Results 00:15:00 Keeping the Brand Alive 00:15:00 Going Beyond the Brand 00:15:00 Business Report Writing The Stages of Report Writing 00:15:00 The First Stage - Investigating 00:15:00 The Second Stage - Planning 00:15:00 The Third Stage - Writing 00:15:00 The Fourth Stage - Revising 00:15:00 Using Headings 00:15:00 Using Charts and Graphs 00:15:00 The Proposal 00:15:00 Persuasion 00:30:00 Giving Credit 00:15:00 Leadership Basics The Leadership Gene of HR Management 01:00:00 Becoming a Great Leader 01:00:00 Emotional Intelligence in Leadership Management 01:00:00 Build Successful Teams & Relationships 01:00:00 Handle Hard Times & Conflicts Effectively 01:00:00 Managing People Introduction 00:30:00 The Opposite Side of the Coin 01:00:00 How to Lead and Influence People 00:45:00 Getting the Most from Your Team 01:00:00 Extraordinary Ways to Be a Better Leader 00:30:00 Conclusion 00:15:00 Leadership Management Who is a Leader 00:30:00 Leadership Qualities 00:30:00 Leadership Skills 00:30:00 The Most Effective Leadership Styles 00:30:00 Leadership Principles 01:00:00 Handling Opposition in your leadership 00:30:00 So What Do Followers look for in their Leaders? 00:30:00 Wrapping Up 00:15:00 Women and Leadership Women and the Workforce 00:15:00 Barriers and Benefits to Women's Leadership 00:30:00 Social and Emotional Intelligence 00:15:00 Self-Awareness 00:15:00 Developing Leadership Awareness and Brand 00:30:00 Leadership Skills 00:30:00 Making Good Decisions 00:15:00 Creating Your Workplace Philosophy 00:30:00 Leadership & Managing People Module One - Getting Started 00:30:00 Module Two - The Evolution of Leadership 01:00:00 Module Three - Situational Leadership 01:00:00 Module Four - A Personal Inventory 01:00:00 Module Five - Modeling the Way 01:00:00 Module Six - Inspiring a Shared Vision 01:00:00 Module Seven - Challenging the Process 01:00:00 Module Eight - Enabling Others to Act 01:00:00 Module Nine - Encouraging the Heart 01:00:00 Module Ten - Basic Influencing Skills 01:00:00 Module Eleven - Setting Goals 01:00:00 Module Twelve - Wrapping Up 00:30:00 Management and Leadership Development Module One - Getting Started 01:00:00 Module Two - Grooming a New Manager 01:00:00 Module Three - Coaching and Mentoring (I) 01:00:00 Module Four - Coaching and Mentoring (II) 01:00:00 Module Five - Measuring Performance 01:00:00 Module Six - Motivating Managers 01:00:00 Module Seven - Signs of Poor Management 01:00:00 Module Eight - Trust Your Team of Managers 01:00:00 Module Nine - When an Employee Complains About Their Manager 01:00:00 Module Ten - When Do You Step In 00:30:00 Module Eleven - Remember These Basic Qualities 01:30:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Business and Leadership Management Diploma 00:30:00 Final Exam Final Exam- Business and Leadership Management Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Online Introducing the Ultimate Travel Agent: Travel Agent Course Unlock Your Journey to Success! Are you passionate about travel and eager to turn your wanderlust into a lucrative career? Look no further! We proudly present to you the comprehensive and transformative Travel Agent: Travel Agent Course. This Travel Agent: Travel Agent Course is designed to equip you with the skills and knowledge needed to excel in the dynamic world of travel planning. Our Travel Agent: Travel Agent Course offers a meticulously crafted curriculum that covers every aspect of travel planning. From destination research and visa requirements to booking accommodations, transportation, and activities. With this Travel Agent: Travel Agent Course you will gain a comprehensive understanding of the entire travel planning process. You will learn about Travel Agent: Travel Agent Course from seasoned travel industry professionals who have walked the path you aspire to follow. Becoming a successful travel agent requires more than just knowledge of destinations and bookings. Embark on a fulfilling career that combines your love for travel with the opportunity to create life-changing experiences for others. Don't miss out on this chance to become a sought-after travel agent. Enroll in our Travel Agent, Customer Service with Travel & Tourism Course today and unlock a world of possibility. Main Course Course 01: Travel Agent Course 02: Level 5 Diploma in Travel & Tourism Free Courses included with Travel Agent, Customer Service with Travel and Tourism course. Course 01: Customer Service Level 2 Course 02: CRM (Customer Relationship Management) Course 03: Hotel Management Course 04: Time Management Course 05: Hospitality Management Special Offers of this Travel Agent, Customer Service with Travel and Tourism course: This Travel Agent, Customer Service with Travel and Tourism Course includes a FREE PDF Certificate. Lifetime access to this Travel Agent, Customer Service with Travel and Tourism Course Instant access to this Travel Agent, Customer Service with Travel and Tourism Course 24/7 Support Available to this Travel Agent, Customer Service with Travel and Tourism Course [ Note: Free PDF certificate as soon as completing Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 Course] Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Course Online Industry Experts Designed this Travel Agent course into 11 detailed modules. Module 01: Introduction to Travel Agency Operations Module 02: Destination Knowledge and Sales Techniques Module 03: Travel Technology and Reservation Systems Module 04: Marketing and Promoting Travel Services Module 05: Managing Travel Business Operations Module 06: Specialisation and Niche Markets Module 07: Customer Service and Communication Skills Module 08: Group Travel and Event Planning Module 09: Travel Insurance and Risk Management Module 10: Sustainable Travel and Corporate Social Responsibility Module 11: Human Resource Management in the Travel Industry Industry Experts Designed this Level 5 Diploma in Travel & Tourism course into 18 detailed modules. Module 1: An Overview of Travel & Tourism Module 2: The Accommodation Sector: Managing for Quality Module 3: Airlines, Airports and International Aviation Module 4: Tour Operations Management Module 5: Managing Tourism Distribution Module 6: Human Resource Management in Tourism Module 7: Marketing Management for Tourism Module 8: Strategy for Tourism Module 9: Managing Finance for Tourism Module 10: The Law and Tourism Module 11: Managing Urban Tourism Module 12: Managing the Countryside for Tourism: A Governance Perspective Module 13: Site and Visitor Management at Natural Attractions Module 14: Information and Communication Technologies for Tourism Module 15: Destination Marketing and Technology Module 16: Tourism and the Environment Module 17: International Tourism: The Management of Crisis Module 18: Ethics in Tourism Management Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Online Course. Who is this course for? Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Online This Travel Agent, Customer Service with Travel & Tourism Course is open to everyone. Special Note: Our Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Course is knowledge Based course. If You want to get qualified, you can consider following options: Level 1/Level 2 First Certificate in Travel and Tourism Level 3 Diploma in Travel and Tourism igcse travel tourism Level 1/Level 2 First Certificate in Travel and Tourism Requirements Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 To enrol in this Travel Agent, Customer Service with Travel and Tourism Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Travel Agent: Travel Agent Course. Be energetic and self-motivated to complete our Travel Agent, Customer Service with Travel and Tourism Course. Basic computer Skill is required to complete our Travel Agent, Customer Service with Travel and Tourism Course. If you want to enrol in our Travel Agent, Customer Service with Travel & Tourism Course you must be at least 15 years old. Career path Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 After completing our Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 Course, you can easily explore various career options in the travel & tourism industry, such as: Travel Agent Tour Operator Tourism Marketing Manager Travel Counsellor Airline Customer Service Agent Travel Writer or Blogger
The Agricultural Science Mini Bundle brings together the essentials of plant life, soil health, floral work and the chemical principles behind them. With modules covering botany, chemistry, and greenhouse management, this bundle keeps things grounded yet analytical—perfect for those who enjoy greenhouses as much as they enjoy graphs. From understanding how roots function to learning how floral displays come together, the content delivers just enough complexity without growing wild. The balance of science and aesthetic gives learners a strong entry point into agricultural and plant-focused industries. ✅ Learning Outcomes Learn agricultural foundations including planting and soil composition. Understand plant physiology, parts, and botanical structure identification. Explore chemical reactions relating to plant and soil systems. Gain insight into how greenhouses regulate growth environments. Apply scientific concepts to horticultural and floral contexts. Identify basic floral types, arrangement structures, and classifications. ✅ Who is this Course For New learners exploring scientific concepts in agriculture. Individuals interested in greenhouse or nursery operations. Students keen on both science and floral environments. Hobby growers learning plant care and chemistry basics. Support staff in agricultural or botanical departments. Entry-level horticulture workers handling plant environments. Florists expanding their botanical and growing knowledge. Admins working in agricultural or nursery settings. ✅ Career Path Agricultural Science Assistant – £24,500 average UK salary Greenhouse Technician (Junior) – £25,000 average UK salary Botanical Lab Assistant – £26,000 average UK salary Floristry Technician – £22,000 average UK salary Plant Biology Assistant – £27,000 average UK salary Horticultural Chemist (Junior) – £28,000 average UK salary
The Agriculture Mini Bundle offers a well-rounded mix of topics grown from the soil up. Whether you're keen on cultivation, plant biology, floral arrangement, or rural health and safety, this course keeps things well-seeded across disciplines that support green industries. From understanding how plants function to recognising public health risks in agricultural settings, this bundle connects nature, science, and workplace safety in an accessible format. It's an ideal mix for those seeking entry-level insight into agricultural environments with a touch of floral finesse. ✅ Learning Outcomes Understand agricultural systems, crop processes and soil interactions. Identify plant structures, classifications and botanical terminology. Recognise health and hygiene in agricultural public environments. Learn floral basics for displays and flower identification purposes. Apply safety procedures related to agricultural and outdoor workspaces. Explore the intersection of agriculture and community health concerns. ✅ Who is this Course For Learners exploring agriculture and basic plant science principles. Individuals interested in floristry and plant-based design work. Hobbyists looking to understand botanical and floral systems. Entry-level staff supporting horticultural or nursery operations. Community workers involved in health and outdoor safety. Gardeners transitioning into larger-scale agricultural environments. Health support workers monitoring rural area safety concerns. Admins supporting agricultural projects and public health teams. ✅ Career Path Agricultural Support Worker – £23,500 average UK salary Floral Assistant – £21,000 average UK salary Botany Assistant – £24,000 average UK salary Public Health Aide (Agriculture) – £26,500 average UK salary Green Space Safety Officer – £28,000 average UK salary Community Horticulture Assistant – £23,000 average UK salary
This IT Support Mini Bundle lines up the key topics for anyone navigating the digital maze. Whether you’re working behind a screen or supporting others who do, the course brings together the essentials: core IT concepts, cyber security basics, data regulations, and an introduction to systems architecture. From understanding the rules of GDPR to exploring Google Data Studio’s visual analytics, this bundle keeps things sharp, structured, and informative. Ideal for anyone laying the groundwork for IT support roles—or simply keeping pace with today’s digital expectations. Learning Outcomes: Understand basic IT terminology, systems, and user environment setups. Explore cyber security concepts like risk, access, and prevention. Identify GDPR principles affecting data handling and digital storage. Use Google Data Studio to interpret basic data reports and dashboards. Recognise core hardware and software elements in computer systems. Understand IT support fundamentals for managing user-based issues. Who is this Course For: Individuals exploring IT support concepts for personal or work use. Office workers needing GDPR and cyber basics for daily tasks. Career changers seeking structured digital system knowledge. Beginners exploring how IT systems function behind the scenes. Staff supporting hardware or software usage at work. Learners curious about system architecture and computer infrastructure. Admin personnel improving their digital troubleshooting confidence. Anyone wishing to understand visual data reporting tools. Career Path: IT Support Technician – £25,000/year Service Desk Analyst – £27,000/year Junior Cyber Security Assistant – £30,000/year Data Support Coordinator – £26,000/year GDPR Records Administrator – £24,500/year IT Operations Assistant – £28,000/year
The Mechanic Training Mini Bundle is built for those who like circuits, gears, and the occasional bandage. Covering basic electrical theory, general maintenance, and workplace safety—this collection is ideal for anyone who appreciates a well-oiled cable and a stable socket. You’ll explore electrical systems, safe practices, and even bicycle repair fundamentals. Throw in a bit of first aid and you’ve got a well-rounded bundle that’s less about guesswork and more about grounded logic. Whether it’s wiring or wheels, this bundle covers the essentials—no bolts required. ✅ Learning Outcomes Understand basic electrical systems and key component functions. Identify risks and apply health and safety procedures responsibly. Learn general principles of domestic or basic trade-level electrics. Explore common maintenance tasks related to bicycle repairs. Recognise emergency situations requiring first response actions. Gain familiarity with tools used in electrical or repair tasks. ✅ Who is this Course For Individuals interested in electrical and mechanical systems. Junior maintenance staff or technician support team members. Cyclists learning basic maintenance for personal use. Admins supporting mechanical, safety or repair departments. Tradespeople seeking refreshers on electrical concepts and safety. Volunteers in community repair or maintenance environments. Health and safety assistants involved in technical operations. Site assistants learning wiring and repair terminology. ✅ Career Path Maintenance Assistant – £25,000 average UK salary Electrical Support Worker – £26,500 average UK salary Bike Mechanic (Junior) – £24,000 average UK salary Facilities Operative – £27,000 average UK salary Safety Support Officer – £28,500 average UK salary Technical Assistant – £26,000 average UK salary
Hiring might be human, but doing it right requires more than a friendly handshake. The Recruitment Training Mini Bundle sharpens your understanding of employment law, HR processes, payroll essentials, polished telephone manners, and counselling methods. Whether you're refining your existing know-how or aiming to handle workplace situations with a bit more finesse, this bundle provides the right mix. From recruitment calls to sensitive conversations, each module helps you gain insight into structured procedures, staff relations, and payment operations. It's a smooth ride through the basics that matter—without making you read policies for bedtime entertainment. Recruit smartly, speak politely, and manage situations before they manage you. Learning Outcomes: Understand foundational principles of employment law and workplace rights. Manage payroll functions including basic reporting and payroll cycles. Handle employee matters through structured human resource frameworks. Communicate clearly and professionally over the telephone. Apply basic counselling approaches in workplace-related conversations. Navigate staff processes with improved awareness and procedural clarity. Who is this Course For: Those working in small business recruitment or HR departments. HR officers aiming to brush up essential employment knowledge. Payroll staff seeking a broader organisational context. Office administrators involved in staff coordination tasks. Customer-facing professionals managing inbound recruitment calls. Managers looking to improve people handling and soft skills. Anyone keen on HR-related problem solving and mediation. Those who prefer clear, structured approaches to workplace policies. Career Path: HR Assistant – £25,000/year Recruitment Administrator – £23,500/year Payroll Coordinator – £27,000/year Telephone Interviewer – £21,000/year Counselling Support Worker – £26,000/year Office Manager (HR Focus) – £32,000/year
Duration 3 Days 18 CPD hours This course is intended for Typical candidates for this course are IT Professionals who deploy small-to-medium scale enterprise network solutions based on Aruba products and technologies. Overview After you successfully complete this course, expect to be able to: Explain how Aruba's wireless networking solutions meet customers' requirements Explain fundamental WLAN technologies, RF concepts, and 802.11 Standards Learn to configure the Mobility Conductor and Mobility Controller to control access to the Employee and Guest WLAN Control secure access to the WLAN using Aruba Firewall Policies and Roles Recognize and explain Radio Frequency Bands and channels, and the standards used to regulate them Describe the concept of radio frequency coverage and interference and successful implementation and diagnosis of WLAN systems Identify and differentiate antenna technology options to ensure optimal coverage in various deployment scenarios Describe RF power technology including, signal strength, how it is measured and why it is critical in designing wireless networks Learn to configure and optimize Aruba ARM and Client Match and Client Insight features Learn how to perform network monitoring functions and troubleshooting This course teaches the knowledge, skills and practical experience required to set up and configure a basic Aruba WLAN utilizing the AOS 8.X architecture and features. Using lecture and labs, this course provides the technical understanding and hands-on experience of configuring a single Mobility Conductor with one controller and AP Aruba WLAN. Participants will learn how to use Aruba hardware and AOS8 to install and build a complete, secure controller network with multiple SSIDs. WLAN Fundamentals Describes the fundamentals of 802.11, RF frequencies and channels Explain RF Patterns and coverage including SNR Roaming Standards and QOS requirements Mobile First Architecture An introduction to Aruba Products including controller types and modes OS 8.X Architecture and features License types and distribution Mobility Conductor Mobility Controller Configuration Understanding Groups and Subgroups Different methods to join Mobility Controller with Mobility Conductor Understanding Hierarchical Configuration Secure WLAN configuration Identifying WLAN requirements such as SSID name, encryption, authentication Explain AP groups structure and profiles Configuration of WLAN using the Mobility Conductor GUI AP Provisioning Describes the communication between AP and Mobility controller Explain the AP booting sequence and requirements Explores the APs controller discovery mechanisms Explains how to secure AP to controller communication using CPSec Describes AP provisioning and operations WLAN Security Describes the 802.11 discovery, authentication and association Explores the various authentication methods, 802.1x with WPA/WPA2, Mac auth Describes the authentication server communication Explains symmetric vs asymmetric Keys, encryption methods WIPS is described along with rogue discovery and protection Firewall Roles and Policies An introduction into Firewall Roles and policies Explains Aruba?s Identity based Firewall Configuration of Policies and Rules including aliases Explains how to assign Roles to users Dynamic RF Management Explain how ARM calibrates the network selecting channels and power settings Explores OS 8.X Airmatch to calibrate the network How Client Match and Client Insight match steers clients to better APs Guest Access Introduces Aruba?s solutions for Guest Access and the Captive portal process Configuration of secure guest access using the internal Captive portal The configuration of Captive portal using Clearpass and its benefits Creating a guest provisioning account Troubleshooting guest access Network Monitoring and Troubleshooting Using the Mobility Conductor dashboard to monitor and diagnose client, WLAN and AP issues Traffic analysis using APPrf with filtering capabilities A view of AirWave's capabilities for monitoring and diagnosing client, WLAN and AP issues