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38148 Courses in Liverpool delivered Online

Networking skills for sales professionals (In-House)

By The In House Training Company

Many people have a misconception about networking events, and lose out on new business opportunities as a result. They either don't appreciate the real benefits and techniques of networking and don't attend events, or they attempt to 'sell on the first date', causing resentment. You can either attempt to make a sale for a quick buck (which is particularly likely to backfire at a networking event), or you can try to open a long-term relationship, creating new opportunities and a high lifetime value customer (which is how it's meant to be done). Networking, when done properly, is an excellent tool for referrals. But you have to appreciate that it's done on the basis of giving rather than receiving and this doesn't always come naturally to sales professionals. The old saying that it's about getting to 'know, like and trust' is still true. This workshop is about having your prospects and customers getting to know, like and trust you, and building that lifetime value as a result. By the end of this programme, participants will be able to: Understand what networking is - networking etiquette Know how and where to network Clarify their objectives - why network Use the 4 basic questions to start a conversation Build rapport quickly and easily Answer the question 'What do you do?' effectively in a few seconds Deliver a 60-second pitch Break into a group Prepare for a network meeting Identify opportunities Use tools to assist in networking 1 Introduction Aims and objectives 2 What is networking? Why network - objectives and goal setting Networking etiquette Preparation - online and offline tools to use Identify networking opportunities - where to network Know what you have to offer 'Know, like and trust' - the process 3 What do you do? Answer in 5-10 seconds Create and deliver a 60-second pitch Who is your target market? 4 Starting a conversation Breaking into a group Building rapport The 4 questions to start a conversation Moving on 5 Communicate and engage LISTEN - 4 types of listening skill Ask powerful questions Influence - don't sell What can you do to help others - give to get 6 Power of referrals Who can give you referrals? When to give or ask for referrals Have a referral system Showing appreciation 7 Social media and other online tools Using LinkedIn and other social media Online directories 8 Next steps Following up Arranging one-to-one meetings Developing relationships

Networking skills for sales professionals (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

The Art of Self-Introduction: Structuring Your Speech for Maximum Impact

By Sophia Baker

Introduction Making a great first impression can be a game-changer, and your self-introduction plays a crucial role in this. It’s not just about stating who you are but presenting yourself in a way that captures attention and fosters connections. Whether you're stepping into a job interview or mingling at a party, a well-structured self-introduction can make all the difference. Understanding Your Audience Identifying Your Audience Before you craft your introduction, it's essential to understand who you're speaking to. Are you addressing colleagues in a corporate setting, potential clients, or new acquaintances at a social event? Knowing your audience helps tailor your message to their interests and expectations. Tailoring Your Message to the Audience Different audiences require different approaches. For a professional audience, focus on your career achievements and skills. For a social setting, you might emphasize hobbies or personal interests. Adapting your message ensures relevance and keeps your audience engaged. Crafting Your Introduction Key Elements of a Self-Introduction A solid introduction typically includes: Name and Current Role: Start with who you are and what you do. This sets the context for your audience. Relevant Background Information: Share a bit about your background that adds value to the conversation. Unique Selling Points: Highlight what makes you unique or what you bring to the table. Structuring Your Introduction for Clarity Organize your introduction in a logical flow. Start with your name, move on to your current role, share relevant background information, and end with your unique selling points. This structure ensures your introduction is clear and impactful. The Power of a Strong Opening Creating a Memorable Hook Capture your audience's attention right from the start. Use a compelling hook, such as an intriguing fact about yourself, a brief anecdote, or a relevant quote. A strong opening piques curiosity and draws your audience in. Using Anecdotes or Quotes Incorporating a brief story or a quote can make your introduction more engaging and memorable. Choose anecdotes that reflect your personality or achievements, and quotes that resonate with your message. Building Your Narrative Crafting a Compelling Story People connect with stories. Weave a narrative around your experiences, challenges, and successes. This approach makes your introduction more relatable and interesting. Highlighting Achievements and Experiences Focus on significant achievements and experiences that align with the context of your introduction. This helps establish credibility and shows what you bring to the table. Keeping It Concise Importance of Brevity While it’s tempting to share every detail, brevity is key. Aim for a concise introduction that covers the essentials without overwhelming your audience. A brief, well-crafted introduction is often more effective than a lengthy one. Techniques for Staying on Point To stay on point, practice your introduction and focus on the most relevant information. Avoid tangents and ensure every part of your introduction adds value. Engaging with Your Audience Asking Questions Engage your audience by asking questions or inviting them to share their thoughts. This interaction not only makes your introduction more engaging but also fosters a two-way conversation. Inviting Interaction Encourage dialogue by showing interest in your audience’s responses or reactions. This approach helps build connections and makes your introduction more dynamic. Non-Verbal Communication Body Language Tips Non-verbal cues play a significant role in communication. Maintain good posture, use open gestures, and avoid crossing your arms. Your body language should complement your verbal introduction. The Role of Eye Contact Maintaining eye contact shows confidence and helps build trust with your audience. It demonstrates engagement and sincerity in your introduction. Tailoring Your Introduction for Different Settings Professional Settings In professional settings, focus on your career achievements, skills, and professional interests. Be formal and concise, and ensure your introduction aligns with the context of the meeting or event. Social Gatherings For social gatherings, highlight personal interests, hobbies, or interesting facts about yourself. This helps create a friendly atmosphere and fosters personal connections. Virtual Introductions In virtual settings, ensure your introduction is clear and engaging despite the lack of physical presence. Use visual aids if possible, and maintain a positive and professional tone. Practicing Your Delivery Rehearsing Your Introduction Practice your introduction to build confidence and ensure smooth delivery. Rehearse in front of a mirror or with friends to refine your approach and timing. Adapting to Feedback Be open to feedback and adjust your introduction based on what resonates best with your audience. Continuous improvement helps keep your introduction fresh and effective. Common Mistakes to Avoid Overloading with Information Avoid overwhelming your audience with too much information. Focus on key points and keep your introduction relevant to the context. Being Too Vague or Generic Generic introductions can be forgettable. Be specific and highlight unique aspects of your background or achievements to stand out. Using Visual Aids Enhancing Your Introduction with Slides or Props In some settings, visual aids can enhance your introduction. Use slides or props to highlight key points or add visual interest. Ensure they support your message without overshadowing it. When and How to Use Visual Aids Effectively Only use visual aids when they add value to your introduction. Keep them simple and relevant, and practice using them smoothly in your delivery. The Role of Confidence Building Self-Confidence Confidence can be built through practice and preparation. Know your material, rehearse regularly, and adopt a positive mindset to boost your confidence. Projecting Confidence Through Speech Your tone, pace, and clarity of speech reflect your confidence. Speak clearly, at a steady pace, and with enthusiasm to convey confidence effectively. Feedback and Improvement Seeking Constructive Feedback Request feedback from trusted friends or colleagues to gain insights into how your introduction is received. Use this feedback to make improvements. Continuously Refining Your Introduction Refine your introduction based on feedback and personal experiences. Regular updates ensure your introduction remains relevant and impactful. Conclusion Crafting a powerful self-introduction is both an art and a skill. By understanding your audience, structuring your message clearly, and practicing your delivery, you can make a memorable first impression. Remember to tailor your introduction for different settings, engage with your audience, and continually refine your approach. With these strategies, you'll be well-equipped to introduce yourself effectively in any situation. FAQs 1. What should be included in a professional self-introduction? Include your name, current role, key achievements, and relevant skills. Tailor it to the context of the professional setting. 2. How long should my self-introduction be? Aim for 30-60 seconds. It should be concise yet comprehensive enough to convey your key points. 3. How can I make my introduction more engaging? Use a memorable hook, incorporate personal anecdotes, and engage your audience with questions or interactive elements. 4. What are common mistakes to avoid in a self-introduction? Avoid being too vague, overloading with information, or appearing uninterested. Focus on relevance and clarity. 5. How can I improve my self-introduction over time? Seek feedback, practice regularly, and refine your introduction based on experiences and audience reactions.

The Art of Self-Introduction: Structuring Your Speech for Maximum Impact
Delivered Online On Demand1 hour
FREE

Excel Proficiency Skills

By F1F9 Academy

Welcome to this online course on becoming proficient in Excel. Whether your interest has come from finding us by accident, or a heartfelt desire to become an Excel ninja or because you are booked on one of F1F9’s classroom courses and wanted to prepare, you are very welcome: The objective of this course is to help you become proficient in Excel. As with most learning, you will get 10 per cent of what you need from this course; a further 20 per cent from trying things out in a safe environment and asking follow up questions; and 70 per cent from doing it for real.

Excel Proficiency Skills
Delivered Online On Demand1 hour 30 minutes
FREE

How to Handle Data Breaches in Compliance with GDPR?

By GDPR Advisor

Learn how to effectively manage data breaches under GDPR regulations. Discover essential steps, from establishing a response plan to leveraging GDPR Data Protection Consultancy and gap analysis services. Ensure compliance and protect your organization.

How to Handle Data Breaches in Compliance with GDPR?
Delivered Online On Demand1 hour
FREE

Be on the Inside: Decode the Jargon of Project Management

By OnlinePMCourses

Understand the Terminology of Modern Project Management with this Handy Guide and Glossary

Be on the Inside: Decode the Jargon of Project Management
Delivered Online On Demand
FREE

Assessment Beyond Grades: Fostering a Growth Mindset

By Roy Butler

Fostering a growth mindset in education transforms assessments into tools for learning, encouraging resilience, effort, and continuous improvement beyond traditional grading for enhanced student development.

Assessment Beyond Grades: Fostering a Growth Mindset
Delivered Online On Demand1 hour
FREE

The MindGYM is a brain training App that works scientifically to develop the neuroplasticity of your mind, so you can become a creative and innovative genius, thinking quicker in super-states of creativity and creative people-solving, whilst in gamma and theta brain waves of flow state and hemispheric synchronisation. You will be able to tap into boundless energy, and develop your physical and mental capabilities. In effect, the app gives you the mind and the body, to manifest into your life of your greatest desire.

MindGYM.club
Delivered Online On Demand
FREE

Managing time, energy & boundaries - 10 minute intro

By Exkavate Ltd

Over-committed? Reduce your stress without disappointing others… Find out how to handle yourself well when your to-do list is out the door - in just 10 minutes! Working ‘harder’ isn’t the answer to being effective at work. This workshop helps you to recognise your default behaviour and helpful alternatives to managing competing requests on your time. Repeatedly saying 'yes' to requests that don't allow us to do our best work can end up with frustration on all sides - but we are often more afraid of the consequences of pushing back, or simply don't know how to do it with grace and professionalism. The 3 things you'll learn in this FREE introductory training: 1. The shocking facts of how stress changes the brain 2. The best thought disrupter for handling pressure 3. How to use the accountability ladder to boost your reputation for effectiveness at work Uncover the neuroscience behind your triggers and reactions to stressful workloads and find out how to switch into a more helpful way of working.

Managing time, energy & boundaries - 10 minute intro
Delivered Online On Demand10 minutes
FREE

Career management - 10 minute intro

By Exkavate Ltd

Feeling off track with your career? Find out how to get re-motivated and prioritise your next steps - in just 10 minutes! Whether you’re a career driver, passenger or hitchhiker, it helps to have a sense of what works for you. We help you plan your career with confidence, no matter what stage you’re at. Career management is all about taking responsibility for your future. It’s a process you’ll want to return to frequently, so we'll help you to capture your thoughts and plans; then you can be clear about how to capitalise on your strengths, skills and experience to feel fulfilled and proud of yourself. The 3 things you'll learn in this FREE introductory training: 1. The pros and cons of your current career planning strategy (whether you have one or not!) 2. The key to finding out what's missing in your career currently 3. How to prioritise your FIRST next steps Find out where to start getting back on track to feeling like your career is moving in the direction that's most fulfilling for YOU.

Career management - 10 minute intro
Delivered Online On Demand10 minutes
FREE

Essential Presentation Skills

By Underscore Group

Develop the essential skills to begin your presentation journey. Course overview Duration: 1 day (6.5 hours) Overview When surveyed about their greatest fears, many people cite public speaking as their first. Also, in today’s business world staff and management are expected more and more to present to an audience of some kind. Whether it’s holding a staff meeting, speaking at a business event, training or simply motivating a team, this requires continued development of presentation knowledge and skills. This workshop offers participants the opportunity to develop the skills necessary to deliver confident, meaningful presentations that influence and inspire their audiences. Objectives  By the end of the course you will be able to: Design, develop and deliver a confident presentation Control nerves during training sessions Make presentations memorable and relevant for an audience, therefore improving the opportunity for influence Deal with questions and minimise the impact of difficult situations Content Presenting with Power Why presenting with power is important How to present with power How to improve your public speaking Setting up for Successful Presentations Techniques that will help prepare effectively How to anticipate problems with presenting How to apply techniques to prepare for successful presentation Dealing with Nerves Effective preparation techniques to manage stress How performance anxiety affects you How to implement a plan to successfully deliver a presentation

Essential Presentation Skills
Delivered in Horsham or OnlineFlexible Dates
Price on Enquiry