Course Overview The "Store Assistant" course offers learners an in-depth understanding of the retail sector, covering essential aspects such as customer service, store management, and retail operations. By completing this course, learners will gain the skills necessary to effectively contribute to the day-to-day operations of a retail environment. The course will also equip them with knowledge of retail management practices, customer interaction strategies, and industry regulations. Learners will come away with a comprehensive understanding of the role and the ability to enhance their professional practice in a retail setting, making them well-prepared for a variety of store assistant positions. Course Description This course is designed to provide learners with essential knowledge and skills for a career as a store assistant. Topics include the roles and responsibilities of store assistants, the basics of retail management, and how to effectively manage customer relationships. Learners will explore visual merchandising, consumer behaviour, and the psychological aspects of retail, along with understanding how to interact with suppliers. Additionally, the course covers relevant retail legislation to ensure compliance in day-to-day operations. Through a structured curriculum, learners will gain insights into managing a retail store, enhancing customer experiences, and applying effective store strategies to improve business outcomes. The course is ideal for those seeking to develop a strong foundation in retail roles and prepare for a successful career in the industry. Course Modules Module 01: Introduction to Store Assistant Module 02: Roles and Responsibilities of a Store Assistant Module 03: Introduction to Retail Management Module 04: Managing a Retail Store Module 05: Visual Merchandising Module 06: Consumer Behaviour Module 07: Dealing with Customers Module 08: Dealing with Suppliers Module 09: Store Psychology Module 10: Legislations Related to Retail (See full curriculum) Who is this course for? Individuals seeking to start a career in retail. Professionals aiming to enhance their retail management skills. Beginners with an interest in customer service and retail operations. Anyone looking to understand retail environments and store dynamics. Career Path Store Assistant Retail Associate Retail Manager Visual Merchandiser Customer Service Representative Retail Supervisor Supply Chain Assistant
Course Overview This Personal Assistant (PA) course is designed to provide learners with essential skills and knowledge to excel in a variety of administrative roles. Covering everything from business communication to organisational skills, this course ensures learners are equipped to manage office duties efficiently, support executives, and contribute to the smooth running of an organisation. By completing this course, learners will gain a solid understanding of the core functions of a PA, enabling them to confidently take on responsibilities in any professional setting. Course Description The course delves into key areas including business telephone etiquette, managing travel arrangements, organising meetings, and developing effective communication skills. Learners will explore the nuances of record-keeping, minute-taking, and scheduling, essential for ensuring a well-structured office environment. With a strong emphasis on time management, organisational skills, and business writing, this course prepares learners to confidently manage multiple tasks and responsibilities in fast-paced work environments. By the end, learners will have developed the ability to enhance productivity and support executive operations effectively. Course Modules Module 01: Introduction to Personal Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Introduction to Minute Writing Module 16: Preparation for Minute Taking Module 17: The Meeting Structure Module 18: Minute Meeting, Decision and Action Module 19: Roles and Responsibility of Minute Taker Module 20: Tips for Minute Taking Module 21: Technology in Minute Taking Module 22: Building Confidence (See full curriculum) Who is this course for? Individuals seeking to enhance their administrative skills. Professionals aiming to advance their career as a Personal Assistant. Beginners with an interest in office management and administrative roles. Anyone interested in developing organisational and communication skills. Career Path Personal Assistant Executive Assistant Administrative Assistant Office Manager Office Administrator Executive Support Specialist
Nail Technician Diploma CPD Accredited Life is too short for dull nails! If nail art is one of your passions, it's time you give wings to your creativity. Learn the fundamentals of nail art and work your way towards a profitable nail technician career by taking this Nail Technician Diploma CPD Accredited course. This comprehensive training will give you the knowledge to work with many different clients and be creative with your work. These days, both men and women want their nails to be in perfect shape. Hence, the demand for nail salons is on the rise. A profession as a nail tech would be the most incredible way to take advantage of the circumstance. This Nail Technician Diploma CPD Accredited course will enhance your abilities to kickstart a nail tech career and earn money on the side. This Nail Technician Diploma CPD Accredited course will teach you the skills to maintain and decorate fingernails and toenails. The program will educate you on the anatomy of skin and nails and discuss the various nail disorders. Then, it will take you through the manicure and pedicure process and familiarise you with essential tools in nail care. Furthermore, you'll learn how to create a marble nail effect using water along with creating different nail art styles. The course will also look into the aspects of the acrylic nail application process. Finally, it will provide excellent guidance on starting a nail technician or salon business. Course Preview Learning Outcomes Learn how to clean, cut and shape nails Explore the concepts and techniques of nail art Be able to create different nail art styles Familiarise yourself with the various nail disorders Learn how to provide manicures, pedicures and different nail treatments to clients Know the tools in performing manicure and pedicure Get to know about the acrylic nail application process Be able to provide a client with the aftercare advice Learn how to start a nail salon business Who is the Course for? This Nail Technician Diploma CPD Accredited course is suitable for anyone interested in learning the process of pedicures, manicures, nail art and more. The skills and knowledge gained from the program will help professionals kick start a profitable nail technician career. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy, and ICT are required to attend this course. Why Choose Us? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path Nail Technician Diploma CPD Accredited Course provides useful skills to possess, and would be beneficial for the following professionals: Manicurist Pedicurists Nail Technician Beauty Salon Employee/Business Updated Version-Nail Technician Diploma CPD Accredited Nail Technician 101 00:43:00 General Anatomy 00:32:00 Skin Structure, Growth, And Nutrition 00:27:00 Anatomy Of Nail 00:44:00 Equipment For The Technician 00:35:00 Tools And Techniques 00:30:00 Basics Of Chemistry And Chemicals 00:27:00 Nail Product Chemistry 00:35:00 Manicure 00:43:00 Pedicure 00:46:00 Nail Diseases And Skin Problems 00:32:00 Artificial Nails 00:40:00 Nail Art 00:42:00 Safety Practices 00:28:00 Career Prospect And Business Preparations 00:31:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00 Old Version-Nail Technician Diploma CPD Accredited Introduction to Nail Technology 00:30:00 The Nail Salon Basics 00:30:00 The Anatomy of the Skin 00:15:00 The Anatomy of the Nail 00:15:00 Nail Diseases & Disorders 00:15:00 The Manicuring Process 00:30:00 Manicure Tools and Equipment 01:00:00 How to Do Nail Art 01:00:00 Create a Marble Nail Effect Using Water 00:30:00 Galaxy Nail Art 00:15:00 Ombre Nails 00:30:00 The Process of Performing a Pedicure 00:30:00 Scrub Pedicure 00:15:00 Hydration Pedicure 00:15:00 Aromatherapy Pedicure 00:30:00 Gel Manicures and Pedicures 01:00:00 Acrylic Nail/Tip Application Process 00:30:00 Acrylic Powders 00:15:00 Professional Nail Tips 00:15:00 Nail Care Products 00:30:00 Trouble shooting acrylic nails 00:15:00 Your Skills 00:30:00 Client Consultation and Aftercare 00:15:00 Infection Control and Hygiene 00:15:00 Health, Hygiene & Safety 01:00:00 Salon Safety 00:15:00 How to Create a Successful Nail Technician Business 00:45:00 Business Plan 00:30:00 Clients 01:00:00 Marketing 01:00:00 How to Start a Nail Salon Business 00:30:00 Nail Salon Professionalism 00:30:00 Ways to Increase Your Profit 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Nail Technician Diploma CPD Accredited 00:20:00 Final Exam Final Exam- Nail Technician Diploma CPD Accredited 00:20:00
Description: Whether you're a dog lover or a dog owner, becoming a dog trainer can be an incredibly rewarding job for you. In this dog training course, you will explore different types and styles of dog training, including simple yet effective techniques you can master to understand dog language and know what your dogs are really saying. Learn how to work with reactive dogs and deal with separation anxiety, aggression and biting, chewing, barking or other issues in the quickest possible time. Gain all the required knowledge and confidence to become a professional dog trainer and discover a comprehensive career guide to ensure you're following the path that best matches your expectations. Moreover, this course is led by an experienced instructor, who will provide you with essential tips and practical training on how to get started in setting up your own dog training business. Learning Outcome Learn simple techniques for integrating aggressive dogs with other dogs. Understand dominant and submissive signals that prevent dog attacks from happening Get a grip on the 3 different types of dog aggression Understand the answers to 10 frequently asked puppy training questions Discover simple and effective techniques to market your dog training business Master how to communicate with dogs in a language they understand Who is the course for? Pet care professionals who specialize in dog training Dog owners and lovers who want to learn how to train their dogs Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Career Path: The Advanced Diploma in Dog Training is perfect for dog owners and lovers who want to live peacefully with their obedient and well-behaved dogs. The course can also help in pet care careers such as: Dog Trainer Pet Care Specialist Pet Groomer Pet Store Owner Veterinarian. Module 1: Introduction Why Getting 2, 8 Week Old Parson Terrier Puppies Changed My Life And My Career! 00:03:00 Here's What You'll Get From This Course 00:04:00 Module 2: Feeding Time - Aggression and Stealing Food How To Communicate You're In Charge During Feeding Time 00:10:00 How To Stop Food Aggression And Stealing Food 00:08:00 This Dog Is A Professional At Stealing Food, You'll Be Amazed At What He Does! 00:04:00 Module 3: The Right Way to Greet a Dog How You Greet Your Dog Says So Much More Than Hello - Here's Why 00:12:00 It's Not As Difficult As You May Think To Do And Makes The World Of Difference 00:05:00 Help! What When Visitors Come Round And Get Jumped On? Here's What To Do 00:05:00 Here's The Right Way For Guests To Enter Your Home And Stop Jumping Up 00:02:00 Module 4: Separation Anxiety How To Stop Dogs Barking, Chewing, Panting And Pacing When Left Alone 00:13:00 The Time To Get This Right Is When They Are A Puppy - Here's How To Do It 00:02:00 Can You Resolve Separation In Dogs Of All Ages? Yes! Here's How 00:02:00 Module 5: Dog Language - What They're Really Saying! Is Your Dog Trying To Calm You Down?! Find Out Here 00:09:00 This ONE Technique Works Like Magic With Numerous Unwanted Behaviours 00:10:00 The 3 F's For Dogs And Top Tips 00:11:00 Module 6: The Answers To 10 Popular Dog Questions You Are Likely To Be Asked Here's The Answers To Frequently Asked Dog Training Questions Numbers 1 and 2 00:09:00 Here's The Answers To Commonly Asked Dog Training Questions Numbers 3 and 4 00:09:00 Here's The Answers To Frequently Asked Dog Training Questions Numbers 5 and 6 00:06:00 Here's The Answers To Top Dog Training Questions 7 and 8 00:09:00 Here's The Answers To Commonly Asked Dog Training Questions 9 and 10 00:08:00 Module 7: The Answers To 10 Common Puppy Training Questions That You'll Likely To Be Asked Here's The Answers To Commonly Asked Puppy Training Questions Numbers 1 and 2 00:10:00 Here's The Answers To Popular Puppy Training Questions 3 and 4 00:05:00 Here's The Answers To Common Puppy Training Questions Numbers 5 and 6 00:07:00 Here's The Answers To Popular Puppy Training Questions Numbers 7 and 8 00:06:00 Here' The Answers To Common Puppy Training Questions Numbers 9 and 10 00:09:00 Module 8: Dog Training Consultations With Clients Someone Has Said Yes To A Dog Training Consultation With You - Here's What To Do 00:09:00 Top Tips Of What To Include During Your Dog Training Consultation 00:14:00 **Bonus Video** A Demonstration Of A Real-Life Dog Training Consultation **Bonus Video** A Demonstration Of A Real-Life Dog Training Consultation 00:22:00 Agreement Letters To Be Signed After The Consultation 00:06:00 How To Leave A Consultation On A High 00:02:00 Resources Read This First As It Will Really Help You With The Following Videos 00:05:00 Read This First As It Will Really Help You With The Following Videos 00:05:00 Dog Training Consultation Form 00:05:00 Dog Training Confirmation Letter Template - Page 1 00:05:00 Dog Training Confirmation Letter Template - Page 2 00:05:00 Top Tips Of What To Include During A Dog Training Consultation Handout 00:05:00 Agreement Letter Template - The One You Sign And Leave With Your Client 00:05:00 Agreement Letter Template - The One Your Client Signs And You Keep 00:05:00 The Best 'Feel Good' Dog Poem Ever! 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview of Microbiology Lab Technician The "Microbiology Lab Technician - CPD Certified" course offers a pathway into the growing field of microbiology in the UK. This course is perfect for anyone looking to start a healthcare, research, or environmental science career. With a projected industry growth rate of 7% over the next decade, there is a high demand for skilled microbiology lab technicians. This course delves into essential topics such as cell structure, microbial diversity, and the role of microorganisms in the environment. It's not just theoretical knowledge-you'll also learn about microbial metabolism, controlling microbial growth, and the significance of immunity and vaccines. These practical skills are invaluable for careers in healthcare, pharmaceuticals, and food safety. By completing this course, you can prepare for a rewarding career as a microbiology lab technician, with salaries ranging from £18K to £30K annually. Gain valuable knowledge and practical skills to contribute to vital sectors and enhance your career prospects. Become proficient in Microbiology by grasping all the essential knowledge from our top-quality course step by step. Enrol now to ensure that your Microbiology mastery is not limited to only conceptual frameworks! This course will assist you in standing out from the crowd and being more efficient in your chosen area of expertise. Furthermore, if you require assistance with the course, we will provide experts who will support and guide you. So, add this course to your cart and boost your personal and career development. In this Microbiology Lab Technician - CPD Certified, you will: Understand fundamental concepts of microbiology and its applications. Explain cell structure and organisation in microorganisms. Describe the chemical metabolism processes in microbes. Identify methods for controlling microbial growth. Differentiate between prokaryote and eukaryote microbial diversity. Recognise the importance of microorganisms in the environment. Enrolling in the Microbiology Lab Technician - CPD Certified can assist you in getting into your desired career faster than you ever imagined. So, without further ado, start now! Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Microbiology Lab Technician course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Microbiology Lab Technician is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Microbiology Lab Technician course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Microbiology Lab Technician Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Microbiology Laboratory Technician Module 01 : Introduction to Microbiology 00:28:00 Module 02 : Cell Structure and Organisation 00:31:00 Module 03 : Microbial Diversity Prokaryote Diversity 00:25:00 Module 04 : Microbial Diversity Eukaryote Diversity 00:32:00 Module 05 : Viruses, Viroids, and Prions 00:22:00 Module 06 : Interactions between Microbes and Humans 00:28:00 Module 07 : Human Microbial Diseases 00:30:00 Module 08 : Microorganisms in the Environment 00:19:00 Module 09: Laboratory Equipments (Part-01) 00:26:00 Module 10: Laboratory Equipments (Part-02) 00:15:00 Module 11: Solutions Used in Clinical/Medical Laboratory 00:17:00 Module 12: Sterilisation, Disinfection and Decontamination 00:18:00 Module 13: Laboratory Accidents and Safety 00:18:00
Overview This Healthy Eating - Physical & Mental Health course will unlock your full potential and will show you how to excel in a career in Healthy Eating - Physical & Mental Health. So upskill now and reach your full potential. Everything you need to get started in Healthy Eating - Physical & Mental Health is available in this course. Learning and progressing are the hallmarks of personal development. This Healthy Eating - Physical & Mental Health will quickly teach you the must-have skills needed to start in the relevant industry. In This Healthy Eating - Physical & Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Healthy Eating - Physical & Mental Health skills to help you advance your career. Acquire a comprehensive understanding of various Healthy Eating - Physical & Mental Health topics and tips from industry experts. Learn in-demand Healthy Eating - Physical & Mental Health skills that are in high demand among UK employers, which will help you to kickstart your career. This Healthy Eating - Physical & Mental Health course covers everything you must know to stand against the tough competition in the Healthy Eating - Physical & Mental Health field. The future is truly yours to seize with this Healthy Eating - Physical & Mental Health. Enrol today and complete the course to achieve a Healthy Eating - Physical & Mental Health certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Healthy Eating - Physical & Mental Health course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Healthy Eating - Physical & Mental Health course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. Certificate of Achievement Upon successfully completing the Healthy Eating - Physical & Mental Health course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Healthy Eating - Physical & Mental Health is suitable for anyone aspiring to start a career in Healthy Eating - Physical & Mental Health; even if you are new to this and have no prior knowledge on Healthy Eating - Physical & Mental Health, this course is going to be very easy for you to understand. And if you are already working in the Healthy Eating - Physical & Mental Health field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. Taking this Healthy Eating - Physical & Mental Health course is a win-win for you in all aspects. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Healthy Eating - Physical & Mental Health course has no prerequisite. You don't need any educational qualification or experience to enrol in the Healthy Eating - Physical & Mental Health course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Healthy Eating - Physical & Mental Health course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum PROMO Video - Eating Healthy 00:04:00 Introduction Healthy Eating Lifestyle 00:06:00 Powerful Benefits of Eating Healthy 00:05:00 Alkaline Foods & Food Pyramid Alkaline Foods vs Acidic 00:07:00 Understanding The Food Pyramid 00:09:00 Food Cholesterol Food Cholesterol 00:10:00 Eating healthy & Healthy Meals Recommended Foods For Exceptional Health 00:09:00 Cooking Simple Healthy Meals 00:09:00 Guidelines To Well-being Guidelines To Well-being 00:10:00
Duration 5 Days 30 CPD hours This course is intended for Software Engineers and DevOps professionals working in an Enterprise developing mission critical line of business applications. Overview By the end of this course, students will be able to: Assess the advantages of a containerized software development & deployment Use Docker engine features necessary for running containerized applications Utilize Swarm and Kubernetes orchestrators to deploy, maintain, and scale a distributed application Describe the essential patterns used in a highly distributed EE application Understand how to configure EE applications for different environments without code changes Produce and containerize scalable, accessible, and fault-tolerant EE applications Apply different debugging and testing techniques to containerized EE applications The Docker Fundamentals + Enterprise Operations Bundle includes the full Docker for Enterprise Operations course as well as the prerequisite Docker Fundamentals course run back to back in a single intensive training experience. The Docker Fundamentals training course features the foundational concepts and practices of containerization on a single Docker node. The course offers learners the opportunity to assimilate basic container orchestration and how to scale Docker across multiple nodes in a simple swarm cluster. This course provides essential foundational knowledge for subsequent Docker courses. As the follow-on to the Docker Fundamentals course, Docker for Enterprise Operations is a role-based course is designed for Docker Operations teams to accelerate their Docker journey in the enterprise. The course covers in-depth core advanced features of Docker EE and best practices to apply these features at scale with enterprise workloads. Platform Availability: Linux, Windows (Fundamentals Only). Introducing Docker Containerization Fundamentals Creating Images Docker Volumes Docker Networking Basics Introduction to Docker Compose Introduction to Swarm Mode Introduction to Kubernetes Secrets Fundamentals Signature Assignment Distributed Application Architecture Sample Application Edit and Continue Debugging Docker Compose Testing Service Discovery Defensive Programming Logging and Error Handling Health Checks Secrets Configuration Management Development Pipeline Overview Universal Control Plane Docker Trusted Registry Repository Automation Build Server
Course Overview Direct messenger communication is more effective than Facebook posts. The faster you can answer the questions of your customers, the better response you'll get. And messenger chatbot makes you available for your customers 24/7. Learn how you can use messenger communication effectively and create your own chatbot from this Facebook Marketing and Building Messenger Chatbots course and boost your Facebook marketing skill today. In this Facebook Marketing and Building Messenger Chatbots course, you will learn how you can create a Facebook Messenger chatbot and turn your messenger inbox into a marketing platform. This course will teach you how you can create your chatbot with personalized text message conversation. You will also understand the settings of able to get an automatic notification for any emergency queries. This will also help you with messenger promotions, ad campaigns and increase sales through the chat platform. Learning Outcomes Understand how Facebook marketing works Be able to create an effective messenger chatbot Learn the functions of messenger chatbot Connect chatbot with webinars, Google sheets and other files Be able to create a highly successful or messenger ad campaign Learn how to set up SMS notifications from Facebook Messenger Develop chatbot drip campaign and attract new customers through Messenger Who is this course for? This course is for anyone who wants to learn about Facebook marketing and promote their business through Facebook. You will learn to build a messenger chatbot and be able to communicate with your customers more effectively. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Facebook Marketing and Building Messenger Chatbots is a useful qualification to possess and would be beneficial for any related profession or industry such as: Social Media Marketers Digital Marketers Social Media Influencers Small Business Owners Marketing Professionals Module 01: Introduction to Facebook Messenger Marketing Course Slides 01:40:00 MobileMonkey Support 00:05:00 Welcome to Facebook Messenger Chatbot Masterclass 00:08:00 What is messenger marketing? 00:10:00 Advantages of using Facebook messenger marketing 00:15:00 How is chatbot marketing different than other marketing channels? 00:07:00 Who can use messenger bots to their advantage? 00:05:00 Module 02: Example Use Cases For Facebook Messenger Chatbots Ecommerce chatbot strategies 00:10:00 Webinar/event registrations using chatbots 00:04:00 Lea-gen chatbot strategies 00:09:00 Using chatbots to promote educational resources 00:10:00 Using chatbots to stay in touch with your customers 00:08:00 Calculating LTV and CAC to formulate incentive plans 00:11:00 Ideas for incentive structures to promote through Facebook chatbots 00:09:00 Module 03: Psychological Principles of Persuasion in Effective Bot Design Commitment and Consistency in chatbot design 00:15:00 Increasing customer value with reciprocity 00:14:00 Using social proof to build trust and identity 00:12:00 Likability - your secret weapon to successful bot marketing 00:11:00 Using scarcity to drive your customers to convert faster 00:09:00 Understanding the Fogg Behavior Model and how to use it to your advantage 00:16:00 Module 04: Building Killer Chatbots With MobileMonkey What is MobileMonkey? 00:05:00 Creating a MobileMonkey account and connecting your Facebook page 00:06:00 Viewing active bots and adding users 00:03:00 Create your first chatbot! 00:03:00 Module 05: Learning All About The MobileMonkey Chatbot Builder Widgets, Page Flow and Organisation 00:08:00 Effective Ways of Media relation & Public Relation 01:00:00 Adding Q&A items in MobileMonkey 00:06:00 Understanding unanswered questions 00:04:00 Configuring and editing bot builder settings 00:04:00 All about the text widget 00:07:00 All about the image widget 00:01:00 All about the form widget 00:10:00 All about the quick question widget 00:07:00 All about the gif widget 00:03:00 All about the attachment widget 00:02:00 All about the attribute widget 00:02:00 All about the connection widget 00:03:00 All about the email widget 00:03:00 All about the gallery widget 00:06:00 All about the list widget 00:03:00 All about the navigate widget 00:03:00 All about the typing widget 00:03:00 All about the video widget 00:03:00 Module 06: How to wield the Mobile Monkey Chat Blaster like a Jedi Master What's a chat blast anyway? 00:03:00 A few useful chat blaster use cases 00:06:00 Chat blasting vs. drip campaigns 00:06:00 Planning four chat blast ideas (Part 1) 00:10:00 Planning four chat blast ideas (Part 2) 00:12:00 Organising our chat blast pages in the Mobile Monkey page builder 00:05:00 Building our coupon chat blast 00:11:00 Testing our chat blast before blasting 00:05:00 Launching our first chat blast: Naming, audience, page and purpose 00:09:00 Building a chat blast to drive phone calls 00:14:00 Building our new product line chat blast 00:16:00 Building our competitive advantage/awareness chat blast 00:19:00 Analysing chat blast results 00:02:00 Module 07: Understanding Lead Magnets and Using Lead Magnets To Build Your Contact List Why are lead magnets important? 00:05:00 Installing your chat widget on a WordPress site 00:06:00 Installing your chat widget on a Shopify site 00:01:00 Installing your chat widget through Google Tag Manager 00:05:00 Link to the messenger and adding it to emails and blogs 00:10:00 Adding the checkbox plugin to your web forms 00:03:00 How to use Facebook Comment Guards 00:17:00 Creating Facebook messenger landing pages 00:13:00 Module 08: Facebook Messenger Ad Campaigns Using Your MobileMonkey Chatbots! What are Facebook Messenger Ads? 00:06:00 Messenger ads best practices and sample strategies 00:12:00 Creating a new messenger ad campaign on Facebook 00:09:00 Designing a messenger ad 00:14:00 Completing messenger campaign creation in Facebook ads manager 00:07:00 Drafting our mobile monkey messaging campaign blueprint 00:07:00 Creating and naming all our pages in MobileMonkey 00:04:00 Building our messenger landing page in Mobile Monkey 00:04:00 Finishing all the other Facebook messenger bot pages 00:14:00 Duplicating your ad groups to try different targeting settings 00:08:00 Setting up MobileMonkey Q&A and other loose ends 00:07:00 Module 09: Understanding Audiences in MobileMonkey and Using Them to Your Advantage What are audiences in MobileMonkey 00:08:00 Creating an all contacts and gender-based audience 00:04:00 Timezone and last active based audiences in mobile monkey 00:07:00 Creating an audience based on a custom variable 00:07:00 Module 10: Building Our First MobileMonkey Drip Campaign! What are the drip campaigns and drip campaign best practices? 00:07:00 Practical and useful drip campaign ideas 00:07:00 Building and reviewing our drip pages in MobileMonkey 00:08:00 Creating and launching our first MobileMonkey drip campaign 00:09:00 Module 11: Using the RSS Blaster in MobileMonkey RSS feed step by step and best practices 00:10:00 Module 12: Becoming a MobileMonkey Power User With Advanced Integrations and Connections SECTION 13 Becoming a Mobile Monkey power user with connections Chapter 01 What are connections and when would you use them_1 00:03:00 Creating a connection to Google Sheets 00:14:00 Creating a connection to GoToWebinar 00:10:00 Send new leads to your CRM (Hubspot) 00:08:00 Send an SMS to your sales team when a contact requests a callback 00:10:00 Module 13: Understanding Your MobileMonkey Audience Insights Contacts - searching, exporting and deleting 00:03:00 Audiences in MobileMonkey 00:02:00 Forms - what they are and how to use them 00:02:00 Bot analytics - how to find useful information using Mobile Monkey analytics 00:03:00 Module 14: Staying on Facebook's Good Side: Chatbot Compliance What you need to know about staying compliant with Facebook 00:04:00 Getting approved for subscription messaging 00:09:00 Module 15: Conclusion ... Goodbye for now but stay in touch! Thank you, getting help, final thoughts 00:05:00
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