43146 Courses in Leeds delivered Online

Duration 1 Days 6 CPD hours This course is intended for People in different roles and at various stages in their careers can benefit from this fundamentals course. This includes IT professionals, business stakeholders and others who want to be exposed to the customer engagement capabilities of Dynamics 365, students, recent graduates, and people changing careers who want to leverage Dynamics 365 to move to the next level. Overview Describe the customer engagement apps and what they have in common Describe the standard marketing processes and how Dynamics 365 Marketing addresses them Describe Dynamics 365 Marketing features and capabilities Describe additional marketing apps Describe the standard sales processes and how Dynamics 365 Sales addresses them Describe Dynamics 365 Sales capabilities Describe additional sales apps such as Sales Insights and Sales Navigator Describe the standard customer service processes and how Dynamics 365 Customer Serviceaddresses them Describe Dynamics Customer Service capabilities Describe additional sales apps such as Sales Insights and Sales Navigator Describe the standard field service business processes and how Dynamics 365 Field Service addresses Describe how to generate Work Orders Describe the scheduling capabilities of Dynamics 365 Field Service Describe the inventory management capabilities of Dynamics 365 Field Service Describe the asset management capabilities of Dynamics 365 Field Service Describe project-based customer engagement processes addressed by Dynamics 365 Project Operations Describe the sales capabilities of Dynamics 365 Project Operations Describe the project management capabilities of Dynamics 365 Project Operations Describe the resource utilization capabilities of Dynamics 365 Project Operations This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on labs. Learn the Fundamentals of Dynamics 365 Marketing Get introduced to the Dynamics 365 customer engagement apps Examine Dynamics 365 Marketing Describe Dynamics 365 Marketing capabilities Review Additional Marketing Apps Learn the Fundamentals of Dynamics 365 Sales Explore Dynamics 365 Sales Manage the sales lifecycle with Dynamics 365 Sales Review additional sales apps Learn the Fundamentals of Dynamics 365 Customer Service Examine Dynamics 365 Customer Service Describe Dynamics Customer Service capabilities Review additional customer service apps Learn the Fundamentals of Dynamics 365 Field Service Examine Dynamics Field Service Generate Work Orders in Dynamics 365 Field Service Describe the scheduling capabilities of Dynamics 365 Field Service Examine the inventory management capabilities of Dynamics 365 Field Service Review the asset management capabilities of Dynamics 365 Field Service Learn the Fundamentals of Dynamics 365 Project Operations (CRM) Examine Dynamics 365 Project Operations Describe the sales capabilities of Dynamics 365 Project Operations Plan projects with Dynamics 365 Project Operations Review the resource utilization capabilities of Dynamics 365 Project Operations Additional course details: Nexus Humans MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

***24 Hour Limited Time Flash Sale*** Pharmacy Assistant, Pharmacy Skills and Medical Transcription Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know that the NHS alone employs over 230,000 pharmacy technicians? The demand for skilled professionals in the healthcare sector is high, and this course bundle equips you with a range of valuable qualifications to kickstart your career. Are you interested in a role that combines patient interaction, medical knowledge, and administrative skills? Then this Pharmacy Assistant comprehensive program might be the perfect fit for you! This comprehensive course bundle provides a well-rounded education for aspiring pharmacy assistants and healthcare professionals. You'll delve into pharmacy practice, medical terminology, emergency procedures, and legal aspects of healthcare. Gain the skills to dispense medications, transcribe medical records, handle first aid situations, and ensure infection control. This program equips you with the knowledge and qualifications to confidently pursue a rewarding career in the healthcare field. Key Features of the Pharmacy Assistant, Pharmacy Skills and Medical Transcription Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Pharmacy Assistant, Pharmacy Skills and Medical Transcription bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Pharmacy Assistant and Technician Foundation Diploma QLS Course 02: Diploma in Pharmacy Skills QLS Course 03: Medical Transcription 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Emergency Medicine - Paramedicine Course 02: Paediatric First Aid & Medical Emergencies Course 03: Principles of Infection Prevention and Control Course 04: Phlebotomy Technician Training Course 05: Medical Law In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Pharmacy Assistant, Pharmacy Skills and Medical Transcription courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Pharmacy Assistant, Pharmacy Skills and Medical Transcription Bundle: Gain a solid understanding of pharmacy operations and regulations. Master key medical terminology and transcription techniques. Develop proficiency in emergency first aid and medical response procedures. Learn proper phlebotomy techniques for blood sample collection. Navigate legal and ethical considerations within the healthcare system. Enhance your communication and interpersonal skills for patient interaction. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Pharmacy Assistant Get a free student ID card with Pharmacy Assistant Training program (£10 postal charge will be applicable for international delivery) The Pharmacy Assistant is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Pharmacy Assistant course materials The Pharmacy Assistant comes with 24/7 tutor support Start your learning journey straight away! ****Course Curriculum**** QLS Course 01: Pharmacy Assistant and Technician Foundation Diploma Module 01: Introduction To Pharmacy Module 02: History And Development Of Pharmacy Module 03: The Pharmacy Team Module 04: Training Of The Pharmacy Team Module 05: Coaching And Evaluation Of The Pharmacy Team Module 06: Standards For Pharmacy Professionals Module 07: Guidance To Support The Standards For Pharmacy Professionals Module 08: The Rights And Responsibilities Of Pharmacy Professionals Module 09: Pharmacy Practice Module 10: Clinical Pharmacy Skills Module 11: Offering Enhanced Services Module 12: Prescribing Module 13: Supplying Medication Module 14: Responding To Symptoms Module 15: Health And Safety In The Pharmaceutical Industry QLS Course 02: Diploma in Pharmacy Skills Module 01 : Introduction to Pharmacy Module 02 : History and Development of Pharmacy Module 03 : The Pharmacy Team Module 04 : Training of the Pharmacy Team Module 05 : Coaching and Evaluation of the Pharmacy Team Module 06 : Standards for Pharmacy Professionals Module 07 : Guidance to Support the Standards for Pharmacy Professionals Module 08 : The Rights and Responsibilities of Pharmacy Professionals Module 09 : Pharmacy Practice Module 10 : Clinical Pharmacy Skills Module 11 : Offering Enhanced Services Module 12 : Prescribing Module 13 : Supplying Medication Module 14 : Responding to Symptoms Module 15 : Health and Safety in the Pharmaceutical Industry QLS Course 03: Medical Transcription Module 01: Introduction to Medical Transcription Module 02: The What, How, Who and Why of Medical Transcription Module 03: Understanding Medical Reports Module 04: Medical Language Boot Camp Module 05: Formatting: The Basics Module 06: Data Protection =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*13 = £168) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Course: Previously it was £119*3 =357 ) CPD 450 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Career changers School leavers Healthcare enthusiasts Pharmacy assistants Medical transcribers First responders Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Pharmacy technician Medical transcriptionist Paramedic Phlebotomist Healthcare assistant Medical coder Certificates Advanced Diploma in Pharmacy Professional Training at QLS Level 6 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Certificate in Medical Transcription at QLS Level 3 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Duration 1 Days 6 CPD hours For the better part of every day, we are communicating to and with others. Whether it?s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them. 1 - Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - The Big Picture What is Communication? How Do We Communicate? Other Factors in Communication 3 - Understanding Communication Barriers An Overview of Common Barriers Language Barriers Cultural Barriers Differences in Time and Place 4 - Paraverbal Communication Skills The Power of Pitch The Truth about Tone The Strength of Speed 5 - Non-Verbal Communication Understanding the Mehrabian Study All About Body Language Interpreting Gestures 6 - Speaking Like a STAR S = Situation T = Task A = Action R = Result Summary 7 - Listening Skills Seven Ways to Listen Better Today Understanding Active Listening Sending Good Signals to Others 8 - Asking Good Questions Open Questions Closed Questions Probing Questions 9 - Appreciative Inquiry The Purpose of AI The Four Stages Examples and Case Studies 10 - Mastering the Art of Conversation Level One: Discussing General Topics Level Two: Sharing Ideas and Perspectives Level Three: Sharing Personal Experiences Our Top Networking Tips 11 - Advanced Communication Skills Understanding Precipitating Factors Establishing Common Ground Using ?I? Messages 12 - Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations Additional course details: Nexus Humans Communication Strategies training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Communication Strategies course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Office Management: Office Management Online Introducing the Ultimate Office Management Online Course: Unlock Your Potential! Are you ready to take your career in office management to the next level? Look no further! Our comprehensive Office Management: Office Management Course is designed to equip you with the skills and knowledge you need to thrive in today's dynamic workplace. Whether you are an aspiring office manager or an experienced professional looking to enhance your abilities, this Office Management: Office Management course is your gateway to success. Our Office Management: Office Management course curriculum has been carefully crafted by industry experts to ensure that you gain practical, up-to-date knowledge in all areas of office management: office management. From effective communication strategies to project management techniques, you will acquire the essential skills employers value most. Upon successful completion of the Office Management: Office Management course, you will receive a prestigious Office Management: Office Management Certification. This valuable credential will set you apart from the competition, increase your employability, and demonstrate your commitment to professional development. By enrolling in our Office Management: Office Management Online Course, you are ensuring maximum exposure and credibility for your qualifications. So, enroll in our Office Management: Office Management Course today to make your mark in the world of office management: office management! Main Course: Office Management Course Courses including with this Office Management: Office Management Course. Course 01: Level 7 Leadership & Management Course 02: Executive PA Training Course 03: Time Management Course 04: Minute Taking Course Course 05: HR Management Course [Note: Free PDF certificate will provide as soon as completing the Office Management: Office Management Course] Office Management: Office Management Online Course Curriculum of Office Management Module 01: Fundamentals of Office Administration Module 02: Qualities of an Effective Administrator Module 03: Information regarding shipping and mail services Module 04: Ways to create effective plans and schedule. Module 05: Outline setting up conferences and meetings. Module 06: Business Writing Techniques Module 07: Management of time Module 08: An Overview of Stress Management Module 09: Telephone Business Proficiency Module 10: Communication Techniques Module 11: Strategies to manage conflicts. Module 12: Business etiquette guidelines Module 13: Basics of Microsoft Office Skills Certification of Office Management: Office Management After completing the Office Management: Office Management course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Assessment Method of Office Management: Office Management After completing Office Management: Office Management Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Who is this course for? Office Management: Office Management Online Learners can take this Office Management: Office Management course without any prior knowledge of this topic, and there are no age restrictions. As a result, anyone interested in Office Management: Office Management can enrol in the course. Requirements Office Management: Office Management Online To enrol in this Office Management: Office Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Office Management: Office Management Course. Be energetic and self-motivated to complete our Office Management: Office Management Course. Basic computer Skill is required to complete our Office Management: Office Management Course. If you want to enrol in our Office Management: Office Management Course, you must be at least 15 years old. Career path Office Management: Office Management Online After completing the Office Management: Office Management course/training, you will be able to confidently grasp specific knowledge and skills in order to improve yourself and enhance your skills for a career in the relevant employment sector.

This Level 3 Diploma in Skills for Business: Human Resources bundle helps you achieve a rewarding career in a rapidly growing profession. You can find many opportunities by utilising the knowledge to work in established organisations and help people cope with personal and professional difficulties. We offer you a complete training bundle developed and conducted by highly experienced and successful experts in the field. The Level 3 Diploma in Skills for Business: Human Resources bundle teaches you the related topics from the ground up, step by step, diving into all the core basics, exploring tons of examples and introducing you to advanced concepts. You'll get all the theory, tons of examples and demos, assignments and exercises, and essential knowledge skipped by most other resources. This Level 3 Diploma in Skills for Business: Human Resources Bundle consists of the following 20 CPD Accredited Premium courses - Course 1: HR Management Course 2: UK Employment Law Course 3: Interview and Recruitment Course 4: Recruitment and Termination Course 5: Safer Recruitment Training Course 6: Employee Performance Management Course 7: Workplace Confidentiality Course 8: General Data Protection Regulation (GDPR) Awareness Course 9: Workplace Productivity Course 10: Leadership and People Management Diploma Course 11: Change Management Course 12: Team Management Course 13: Stakeholder Management Course 14: Contract Analyst Course 15: Employee Relations Course 16: Corporate Governance Course 17: Online Meeting and Virtual Conference Course 18: Facilities Management Course 19: Motivation Course 20: Life Coaching and Career Counselling 5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Learning Outcome of the Level 3 Diploma in Skills for Business: Human Resources bundle Be competent in the related fields Thoroughly understand the roles and responsibilities Ability to spread your knowledge to others Understand the career prospects in the related industries Stand out from the crowd with your newly acquired knowledge Tips for starting a career in this field This Human Resources Coordinator Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course for free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Training will be beneficial for everyone but ideal for anyone looking to start a career as Human Resources Coordinator. In addition, existing workers in the related industry can also find much helpful knowledge in the bundle. Further progress towards - NCFE Level 3 Diploma in Skills for Business: Human Resources Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Human Resources Coordinator Career path The Human Resources Coordinator Bundle will boost your CV and help you stand out from the crowd in the job market. Get noticed by employers by flexing your newly gained knowledge.

Oral Communication Skills

Overview This comprehensive course on Observation Skills for Carers will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Observation Skills for Carers comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Observation Skills for Carers. It is available to all students, of all academic backgrounds. Requirements Our Observation Skills for Carers is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 8 lectures • 02:17:00 total length •Introduction to Observation Skill: 00:30:00 •Child Observation: 00:18:00 •Child Observation Plan and Documentation: 00:13:00 •Observational Methods and Studies: 00:21:00 •Social Policy and Social Work Observation: 00:19:00 •Basic Health Observation: 00:21:00 •Clinical Management Observation: 00:15:00 •Assignment - Observation Skills for Carers: 00:00:00

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Teaching Listening Skills

Duration 1 Days 6 CPD hours We?ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. This workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. 1 - Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - Verbal Communication Skills Listening and Hearing: They Aren?t the Same Thing Asking Questions Communicating with Power 3 - Non-Verbal Communication Skills Body Language The Signals You Send to Others It?s Not What You Say, It?s How You Say It 4 - Making Small Talk and Moving Beyond The Four Levels of Conversation 5 - Moving the Conversation Along Asking for Examples Using Repetition Using Summary Questions Asking for Clarity and Completeness 6 - Remembering Names Creating a Powerful Introduction Using Mnemonics Uh-Oh?I?ve Forgotten Your Name 7 - Influencing Skills Seeing the Other Side Building a Bridge Giving In Without Giving Up 8 - Bringing People to Your Side A Dash of Emotion Plenty of Facts Bringing It All Together 9 - Sharing Your Opinion Using I-Messages Disagreeing Constructively Building Consensus 10 - Negotiation Basics Preparation Opening Bargaining Closing 11 - Making An Impact Creating a Powerful First Impression Assessing a Situation Being Zealous without Being Offensive 12 - Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations