Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 HVIT Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview This course has been created to help IT service management practitioners working in organizations that are becoming more digitally enabled. The practitioners are familiar with traditional IT service management concepts, and now want to be able to discuss ?digital? with more confidence, to develop practical competences, and to be valued contributors in the digital domain. They want to improve how they and their co-workers: Help get customers? jobs done ? helping customers become who they seek to become Keep raising the bar ? taking things to a significantly higher level Trust and are trusted ? as professional knowledge workers in a healthy workplace Accept ambiguity and uncertainty - not scared of not knowing an answer Commit to continual learning ? all as part of their daily work The scope of the course is the primary activities in the digital value chain. In other words, what the practitioner does and which resources they use across the lifecycle of digital products, in order to: Make the right digital investments Realize and deliver digital products and services quickly Provide digital products and services that are highly resilient to disruption Ensure that the service consumer realizes value from the digital products and services Assure conformance of activities with governance, risk and compliance requirements. Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - THE NATURE OF HIGH-VELOCITY IN A DIGITAL WORLD Overview of the key ITIL 4 high-velocity terminology Understand when the transformation to high velocity IT is desirable and feasible Understand the five objectives associated with digital products ? to achieve: Valuable investments ? strategically innovative and effective application of IT Fast development - quick realization and delivery of IT services and IT-related products Resilient operations - highly resilient IT services and IT-related products Co-created value - effective interaction between service provider and consumer Assured conformance - to governance, risk and compliance (GRC) requirements. 2 - ITIL OPERATING MODEL ? DIGITAL PRODUCT LIFECYCLE Understand how high velocity IT relates to: The four dimensions of service management The ITIL service value system The service value chain The digital product lifecycle 3 - FUNDAMENTAL CONCEPTS FOR DELIVERING HVIT Understand the following concepts: Ethics Safety culture Toyota Kata Lean / Agile / Resilient / Continuous Service-dominant logic Design thinking Complexity thinking Use the principles, models and concepts to contribute to: Help get customers? jobs done Trust and be trusted Commit to performance Deal with uncertainty Improve by being inquisitive 4 - ACHIEVING VALUE WITH DIGITAL PRODUCTS Know how the service provider ensures valuable investments are achieved. Know how to use the following practices to contribute to achieving valuable investments: Portfolio management Relationship management Know how the service provider ensures fast deployment is achieved Know how to use the following practices to contribute to achieving fast deployment: Architecture management Business analysis Deployment management Service validation and testing Software development and management Know how the service provider ensures resilient operations are achieved Know how to use the following practices to contribute to achieving resilient operations: Availability management Capacity and performance management Monitoring and event management Problem management Service continuity management Infrastructure and platform management Know how the service provider ensures co-created value is achieved Know how to use the following practices to contribute to achieving co-created value with the service consumer: Relationship management Service design Service desk Know how the service provider ensures assured conformance is achieved Know how to use the following practices to contribute to achieving assured conformance: Information security management Risk management
Why choose SketchUp Course for Interior Designers and Architects with Layout and Vray? Introducing SketchUp Training Course tailored for Interior Designers and Architects. This comprehensive course is designed for interior designers and architects who want to master SketchUp for 3D modeling, Layout for creating construction documents, and V-Ray for rendering. Course info Duration: 10 hrs Method: 1-2-1, Personalized attention Schedule: Tailor your own hours, available from Mon to Sat between 9 am and 7 pm Explore the world of 3D drawing with Sketchup in this beginner-friendly course. With its user-friendly interface, Sketchup offers a gentle learning curve, allowing you to quickly grasp 3D geometries. As you become acquainted with the basic drawing tools, you'll uncover a plethora of advanced techniques to create intricate and complex 3D objects. Who Should Take This Course? This course is ideal for individuals seeking to utilize a 3D drawing tool to solve three-dimensional problems or engage in more advanced design endeavors. Our experienced tutors communicate in accessible English, avoiding complex jargon and ensuring clarity throughout the course. We offer a wealth of learning resources for you to access beyond live lessons. Stay up-to-date, practice, and review key concepts essential to your growth. Course Title: SketchUp Training for Interior Designers and Architects with Layout and V-Ray Course Course Duration: 10 hours Course Description: This comprehensive course is designed for interior designers and architects who want to master SketchUp for 3D modeling, Layout for creating construction documents, and V-Ray for advanced rendering. Participants will learn how to create stunning 3D models for their projects, produce detailed construction documents, and apply professional-grade rendering techniques to bring their designs to life. Course Outline: Module 1: Introduction to SketchUp (1 hour) - Overview of SketchUp for interior design and architecture - Interface and basic tools - Navigation and viewport controls - Creating and saving interior design and architecture projects Module 2: Creating Floor Plans (1 hour) - Importing floor plans and site plans - Drawing walls, windows, and doors - Creating and editing floor levels - Understanding Layers and Scenes Module 3: Adding Furniture and Fixtures (2 hours) - Importing furniture and fixtures from the 3D Warehouse - Creating custom furniture and fixtures - Placing and arranging furniture and fixtures in the space - Creating and editing custom materials Module 4: Advanced Modeling Techniques (2 hours) - Creating more complex 3D models using advanced tools - Using groups and components for model organization - Adding custom details and finishes Module 5: Layout for Construction Documents (2 hours) - Creating construction documents in Layout - Importing SketchUp models into Layout - Creating floor plans, elevations, and sections - Adding annotations and dimensions to construction documents Module 6: Introduction to V-Ray (1 hour) - Overview of V-Ray for SketchUp - Basic V-Ray interface and tools - Understanding V-Ray materials and textures Module 7: Advanced Rendering Techniques (1 hour) - Applying advanced rendering techniques to SketchUp models - Creating artificial lighting and using natural lighting - Adding entourage and landscaping to designs Module 8: Importing and Exporting (30 minutes) - Importing and exporting files from other software - Understanding file formats and compatibility - Exporting models for 3D printing Module 9: Conclusion and Next Steps (30 minutes) - Review of course content - Tips for further learning and resources - Q&A and feedback
Learn to create projects with Adobe Photoshop, Illustrator and InDesign with our graphic design course Looking to become a highly skilled graphic designer? Do you want to grow professionally, learn key computer graphics skills and work on your own creative projects? This graphic design course has it all. Gain the skills to create ads, posters, covers, web graphics, corporate visual identity and more! Get your first clients, make a name for yourself and learn the secrets of Photoshop, Adobe Illustrator and Indesign – the best graphic design programs. This training is for you if you had very little or just some exposure to professional design and want to improve your skills significantly. We provide an in-depth training on how to apply the latest computer graphics techniques to your projects. If you are looking to learn comprehensive graphic design skills in one course, you’re in the right place! Start today and learn from the best industry experts. Follow their steps and tips to get a head start in graphic design. Complete the graphic design course pressure free and go at your own pace. Inside the course, you’ll find extensive knowledge with master examples, as well as practice exercises, assignments and tests prepared by a professional computer graphic designer. You will learn: All the basics of modern graphic design How to deal with clients and work successfully in the industry Everything about designing in Adobe programs (Photoshop, Illustrator, Indesign) And so much more, including receiving a full certificate upon completing the course. Join the graphic design course and get the benefits: Learning from a professional instructor24/7 access from any devicePractical exercisesTests, quizzes and recapsCertificate of completionExtra materials and downloadable bonuses100% satisfaction guarantee Your Singing Instructor: Bart Carpenter An industry leading graphic designer A respected computer graphic designer and trainer with over 15 years of experience will lead you through this unique course. Your instructor Bart works as a graphic designer and freelancer for many prestigious clients and global brands, such as Kellogg’s. He is a specialist in Photoshop, Illustrator and InDesign and will share his knowledge with you. Our graphic design course expert is passionate about creating high-quality graphic materials through creativity and close collaboration with his clients. He will give you the top tricks and tips on Adobe graphic programmes. His enthusiasm for design is contagious and you can be sure you will complete the course feeling motivated and ready to start on your own designs and projects. Don’t miss this opportunity to learn with one of the industry leaders in graphic design. Overview of the course: Detailed video presentations 1. Foundations of good graphic design Selection of compositional elements, use and function of lines, importance and role of shapes, selection and character of text, colors and their role in design, techniques of shaping the visual hierarchy, classical principles of composition, examples of graphic design masters, working with clients, final recipient and his influence on the project. 2. Graphic designer tools Choices and functions of sketchbook, computer, monitor, graphics tablet, overview of professional software, use of specific programs, color composition tools, font sources, theme, sources of inspiration, patterns and supporting materials. 3. Computer Graphic Designer – working with clients Types of orders and brief for a graphic designer, client vs. recipient of the project, UX, business aspects of the graphic designer work. Training videos 1. Job and layout planning Determining the purpose and format of the project, determining the client’s audience and their needs, most popular raster and vector programs, using a graphic design program, using a color palette, collecting source materials, layouts and inspirations, design concept. 2. Creating graphics in Photoshop Graphics editing, layers, vector graphics in Adobe Photoshop, smart objects, color correction, using Adobe Color tools, typography, retouch and photomontage. 3. Creating graphics in Illustrator Applying lines and shapes, working with objects, scaling, working with color, color models, typography, characters, saving and exporting compositions, preparing for print. 4. Working in Indesign Tests 1. Graphic design knowledge test 2. Photoshop knowledge test 3. Illustrator knowledge test 4. Indesign knowledge test 5. Final Exam Final test Summary of acquired knowledge Exercises 1. Project start and preparation phase 2. Raster design 3. Vector design 4. Design for publication Bonus Materials Project brief – template Color Guide Thematic combinations (themes) Layout templates Compendium of image formats Sources of help and resources for graphic designers Experience Beginner-IntermediateLanguage English, German, French, Polish, Portuguese A letter from your expert instructor: This course fits perfectly with current trends in design, has all the latest information You need and is prepared in 100% practical manner. In a short time You will acquire knowledge that covers all the stages of a computer graphic design, from actively seeking an assignment to completing the project in digital or print-ready form.The tools presented in this course are the most popular apps used in advertising agencies and by freelancers around the world. For that reason, the participant can easily start working on graphic design projects, meet all the industry standards and satisfy even the most demanding clients.I highly recommend this course because it can be the beginning of a wonderful and rewarding adventure in graphic design.Bart Carpenter
About this Training Course The Oil & Gas E&P industry is evolving from deep sea exploration to renewable sources of energy through windfarms and solar fields offshore. In tandem, OSBs will need to evolve for sustainability and revival from stagnant traditional Supply Base Models. The changing role of OSBs is toward support services for decommissioning projects and LNG Floating Terminals. In addition, the new geographical regions of East and South Africa are coming up at a faster pace. All such operations are dependent upon a complex network of transport and supply in order to deliver the staff, materials, machinery, and crew provisions where and when needed. This 3 full-day course is curated to enhance the skills and competencies of passionate professionals to plan and organise resources, minimise turnaround time for the vessels engaged in support of Offshore E & P operations. Various hands-on exercises can equip the participants to implement viable and feasible approaches for safe and efficient management of OSBs in compliance with continuously evolving international best practices and Oil & Gas standards. This course is specially developed for investors, business owners, senior executives and professionals from the offshore & marine logistics industry, with the following objectives: To provide a firm understanding about the role of an Offshore & Marine Supply Base in support of Oil & Gas E & P fleet operations, in contrast with traditional merchant shipping logistics. To provide an in-depth knowledge about the range and diversity of services being offered by Offshore & Marine Supply Bases ('OSB') in the target regions. To equip with the knowledge and information required for taking investment decisions when venturing in Offshore E & P Sector. To introduce contemporary techniques and tools required to identify target customer segments while developing a new OSB or expanding operations of an existing OSB. To elaborate comparative management methodologies for OSB facilities and services management, based on deployment of ICT solutions so as to deliver value added services to the customers. To learn to identify methodologies for sales and distribution of services to the customers and non-paying users of the OSB. To identify relevant state legislation for licensing & governing an OSB, and enforce through contractual obligations, rights and responsibilities of the parties as clients of an OSB. To develop and implement Business Processes with built-in Performance Evaluation Metrics for achieving competitive advantage over the peers in the OSB segment. To develop and implement integrated OSB's Risk Management framework. This course can also be offered through Virtual Instructor Led Training (VILT) format. Training Objectives Upon completion of this course, the participants will be able to: Implement and comply with the QHSSSE regulations and national or Port Controls regime for safe handling of import & export cargo and movements of the vessels. Establish role and responsibilities of the Offshore Supply Base management team. Plan and organise resources so as to minimise turnaround time for the vessels engaged in support of Offshore E & P and Windfarms operations. Plan and organise OSB cranes, vehicles, MHE, spaces and relevant facilities for storage, movement, and custody transfer of various types of solid and liquid cargo, tools, shackles, bulk materials in open yards and ships' gears. Be aware of potential emergency situations and how to respond and coordinate with relevant internal and external agencies. Manage safety of personnel of sub-contractors, stevedores', tenants, and ship crew, when engaged in OSB operations. Differentiate between various ships, technical and functional characteristics, safety requirements and potential hazards of each operation. Build competency in developing and maintaining documentary evidence for traceability for all works executed during the specific period or operation. Develop techniques for performance monitoring and continuous improvements based on lessons learned from each operation at the Base as well as from reports about peers in the similar business. Target Audience This course is intended for: Operations Management personnel from existing OSBs, Ports, Logistics & Warehouses, Offshore Fields, E & P Infrastructure Support services providers. Professionals who are interested in OSB segment of the Offshore & Marine Oil & Gas Industry. Participants who have no prior knowledge about OSB Operations and are new to the Offshore Logistics And highly recommended for: Managers, Engineers, and Professionals assigned to lead new initiatives in Logistics Management of Offshore & Marine Segments of Oil & Gas Industry. Course Level Intermediate Trainer Principal Management Consultant Chartered Valuer and Appraiser (CVA) FACICA | FAMTAC | FAIADR | M.S.I.D | Member, AIEN LL.M. (IP Law), M. Sc. (Maritime Studies), M. Tech (Knowledge Engineering), MBA, First Class CoC (MCA, UK), B. E. (Elect) Your expert course leader during the last 47 year period, has worked and consulted in the industry verticals encompassing: Technology, Oil & Gas Exploration & Production, Petrochemical Process Plants and Power Plant Construction Projects, Logistics & Warehousing, Marine, Offshore, Oil & Gas Pipelines, Infrastructure Development Projects (Ports, Offshore Supply Bases, Oil & Gas Terminals and Airports etc), EPCIC Contracts, and Shipyards, in South East Asia, Africa, Middle East, Americas and Europe. He serves as the Principal Management Consultant with a management consultancy in Hong Kong and Singapore, specialising in the fields of corporate management consultancy, international contracts reviews and alternative dispute resolutions services. He undertakes special assignments for conducting audits and valuation of intangible properties involving proprietary processes for licensed production, and licensing of intellectual property rights (IP Rights) in patents, trademarks, and industrial designs. He is frequently engaged for assignments like due diligence, acquisitions, mergers, resolving various operational issues, technology transfer and agency services contracts reviews, cost controls, and enhancement of Supply Chain Management. He has been conferred the credentials of Chartered Valuer & Appraiser (CVA) by SAC and IVAS, in accordance with the international valuation standards setting body IVSC. His consulting experience includes Charterparty Management, Business Process Re-engineering, Diversifications, Corporate Development, Marketing, Complex Project Management, Feasibility Studies, Dispute Resolutions and Market Research. He has successfully assisted Marine and offshore E & P clients in managing contractual disputes arising from various international contracts for upgrading & conversion projects. He continues to be actively engaged in claims reviews, mediation, arbitration, litigation, and expert witness related assignments, arising from international contracts and Charterparty Agreements. He graduated with a Bachelor's degree in Electrical Engineering, MBA in General Management, Master of Technology in Knowledge Engineering, Master of Science in Maritime Studies, and LL.M. (IP Law). He also holds professional qualifications in Business Valuations and Appraisers for CVA, arbitration, law, and marine engineering, including the Chief Engineer's First-Class Certificate of Competency (MCA, UK). He is further qualified and accredited as Certified International Arbitrator, Chartered Arbitrator, Sports arbitrator under CAS Rules, WIPO Neutral, Australian Communications and Media Authority (ACMA) Bargaining Code Arbitrator, Accredited Adjudicator and Accredited Mediator (Malaysia). He is admitted to the international panels of arbitrators and neutrals with WIPO, Geneva; ACICA, AMTAC and ACMA, Australia; BVIAC (British Virgin Islands); JIAC (Jamaica); HKIAC Hong Kong; AIAC, Malaysia; AIADR, Malaysia; KCAB, Seoul, South Korea; ICA, Delhi, India; ICC (Singapore); SISV, Singapore; SCMA, Singapore; SCCA, Saudi Arabia; VIAC Vienna, Austria; Thailand Arbitration Centre (THAC), and Mediator with AIAC Malaysia, CMC, and SIMI Singapore. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
Duration 4 Days 24 CPD hours This course is intended for Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. A Microsoft Teams administrator must be able to plan, deploy, and manage teams, chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Teams certified devices. A Microsoft Teams administrator has experience integrating Microsoft Teams with SharePoint, OneDrive, Exchange, Microsoft 365 Groups, and other Microsoft, third-party, and custom apps. A Microsoft Teams administrator understands and collaborates with other workloads and roles, such as Network, Voice, Identity, Access, Devices, Licensing, Security, Compliance, Information management, and User Adoption. Overview What is Microsoft Teams and how the components work together How to implement Governance, Security and Compliance for Microsoft Teams How to prepare an organizations environment for a Microsoft Teams deployment How to deploy and manage teams How to manage collaboration and communication experiences in Microsoft Teams Techniques to manage and troubleshoot communication in Microsoft Teams The Managing Microsoft Teams course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. In this course, you will learn about various Teams management tools, security and compliance feature for Teams, network requirement for Teams deployment as well as different Teams settings and policies for managing collaboration and communication experience in Teams. Prerequisites A proficient understanding of basic functional experience with Microsoft 365 services. A proficient understanding of general IT practices, including using PowerShell. 1 - Explore Microsoft Teams Explore capabilities in Microsoft Teams Explore Microsoft Teams integration with Microsoft 365 Explore Microsoft Teams integration with Microsoft Power Platform Illustrate Microsoft Teams architecture Describe Microsoft Teams with Microsoft 365 Groups Describe Microsoft Teams with SharePoint and OneDrive Describe Microsoft Teams with Exchange Understand Microsoft Teams certified solutions 2 - Plan and deploy Microsoft Teams Designate Teams admin roles Understand Teams management tools Plan for Teams rollout Plan for Teams adoption Plan for Teams licensing Deploy Microsoft Teams clients 3 - Implement lifecycle management and governance for Microsoft Teams Plan for lifecycle management Plan for Teams governance Manage Microsoft 365 Groups creation Configure Microsoft 365 Groups expiration policy Configure Microsoft 365 Groups naming policy Plan policy assignment for users and groups Create and manage policy packages Manage Teams preview features using Teams update policies Create and manage teams templates and template policies 4 - Monitor your Microsoft Teams environment Monitor Microsoft Teams usage reports Monitor Microsoft 365 usage reports Interpret Microsoft Adoption Score Manage user access with Azure Active Directory access reviews Monitor the Microsoft 365 network connectivity dashboard Manage Teams notifications and alerts Manage feedback policies 5 - Manage access for external users Understand features in Azure Active Directory Work with external users in Microsoft Teams Manage access for external users Manage external collaboration in Azure AD Manage external collaboration in Microsoft 365 Manage external access in Microsoft Teams Manage guest access in Microsoft Teams Manage file sharing in SharePoint and OneDrive 6 - Implement security for Microsoft Teams Configure conditional access and multifactor authentication for Microsoft Teams Configure Safe Attachments for Microsoft Teams Configure Safe Links for Microsoft Teams Examine the Defender for Cloud Apps Monitor security reports for Microsoft Teams Plan and configure enhanced encryption policies 7 - Implement compliance for Microsoft Teams Create and manage sensitivity labels Create and manage retention policies Create and manage Data Loss Prevention policies Deploy communication compliance Enable scoped directory search Create information barrier policy Create security and compliance alerts for Microsoft Teams 8 - Plan and configure network settings for Microsoft Teams Examine network requirements for Microsoft Teams Plan for network deployment using Network Planner Configure network ports and protocols for Microsoft Teams Implement Quality of Service Configure reporting labels for location-enhanced Call Analytics reports Configure tenant data for Call Quality Dashboard reports Assess network readiness Manage network topology 9 - Create and manage teams Create teams Create a team from existing resources Plan and create org-wide teams Manage teams Manage users in a team Configure dynamic membership Archive restore and delete a team 10 - Manage collaboration experiences for chat and channels Create and manage channels in a team Create and manage Teams policies for channels Configure teams settings Create and manage messaging policies Manage channel moderation Manage access to channels 11 - Manage apps for Microsoft Teams Explore apps in Microsoft Teams Describe admin settings for Teams apps Manage access to Teams apps at the organization level Create and manage app permission policies Create and manage app setup policies Manage permissions and consent for Teams apps Plan and configure connectors Manage custom apps uploads Publish custom apps to Microsoft Teams Manage purchasing of apps in the Microsoft Teams app store Customize the organization's app store Customize the branded experience of an app 12 - Introduction to Teams meetings and calling Overview of Teams meetings and events Overview of Teams Phone Overview of auto attendants and call queues Overview of Teams devices 13 - Manage meetings and events experiences Explore meetings and events in Microsoft Teams Configure meeting settings Create and manage meeting policies Configure audio conferencing Create and manage meeting templates and template policies Create and manage meetings customization policies Configure live events settings Create and manage live events policies Examine live events across Microsoft 365 14 - Plan for Microsoft Teams Rooms and Surface Hub Determine license requirements for Microsoft Teams Rooms and shared devices Understand differences between Microsoft Teams Rooms on Android and Windows Understand Microsoft Teams Rooms on Surface Hub 2S Understand and plan Teams Room accessories, components, and peripherals Understand Teams Rooms management options 15 - Configure, deploy, and manage Teams devices Manage Microsoft Teams Phones Manage Microsoft Teams Room Systems Microsoft Teams Rooms management options Manage Surface Hub 2S devices Configure Microsoft Teams SIP gateway Manage Microsoft Teams displays Remote provisioning and sign in for Teams Phones Update Microsoft Teams devices remotely Manage Microsoft Teams device tags 16 - Plan for Teams Phone Plan to deploy Teams Phone Plan for Teams Phone PSTN connectivity Determine license requirements Plan for Teams Phone devices Plan and design Teams Phone features Plan for voicemail 17 - Configure and deploy Teams Phone Configure emergency calling for Teams Calling Plans Manage and configure Microsoft PSTN numbers Configure Operator Connect and Teams Phone Mobile Configure Teams Phone policies Create and manage Teams policies Configure Audio Conferencing 18 - Configure and manage voice users Enable users for Teams Phone Enable users for Direct Routing with Teams Phone Enable additional calling features for Teams Phone Enable users for Teams Phone Mobile 19 - Configure auto attendants and call queues Design call flows for auto attendants and call queues Configure auto attendants and call queues Deploy a channel-based call queue Configure resource accounts Configure Microsoft 365 groups for voicemail Interpret call queue conference modes Interpret call queue routing methods Configure holidays for auto attendants and call queues Configure custom music on hold 20 - Troubleshoot audio, video, and client issues Troubleshoot Teams Collect and identify logs Clear Microsoft Teams client cache Identify issues with call analytics Identify issues with Call Quality Dashboard Use Power BI to analyze Call Quality Dashboard data Identify issues with the Direct Routing Health Dashboard Additional course details: Nexus Humans MS-700T00 Managing Microsoft Teams training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MS-700T00 Managing Microsoft Teams course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Elevate your understanding of relay protection in power systems with EnergyEdge's specialized classroom training course and gain valuable insights.
Course Overview If your home office is your workplace or you work for yourself, then it is important to have a solid understanding of how to create a safe and healthy working environment in which you can work productively. The Health and Safety Course for Freelancers and Digital Nomads course covers the safety guidelines, best practices and measures for working remotely, working at height, manual handling and business travel. It includes practical tips on how to work safely with display screen equipment, create the ideal home office setup, and prevent electrical hazards. You will also learn the fundamentals of first aid and fire safety. This course is ideal for remote workers and freelance professionals who want to learn more about the requirements for ensuring a healthy and safe working environment. Make sure you are complying with health and safety guidelines by enrolling today. This best selling Health and Safety Course for Freelancers and Digital Nomads has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Health and Safety Course for Freelancers and Digital Nomads is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Health and Safety Course for Freelancers and Digital Nomads is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Health and Safety Course for Freelancers and Digital Nomads is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Health and Safety Course for Freelancers and Digital Nomads, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Health and Safety Course for Freelancers and Digital Nomads will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Health and Safety Course for Freelancers and Digital Nomads to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
Emotional Intelligence Training
Ever wondered what those web individuals are doing to profit on the internet and make financial opportunity? Would you like to do business that profit for you as you sit at home and work at your own sweet time? Do you want to know what makes those webmasters so unique? This course demonstrates to all of you of the basics of what it takes to earn real money on the web. Description: To become a successful internet advertiser does not require a diploma or a degree. All you need is some available time, the right resources and the right skills to start gaining extra income on the web. And unlike other businesses, it requires the least investment. This Internet Marketing Fundamentals Course walks you stepâbyâstep through the process of beginning internet & network marketing, selecting a product to promote, setting up a first website blog, and promoting your site. This course will start with a basic discussion on network marketing and teach you at the end how to develop and create your website. Who is the course for? Businesspeople and employees of the internet marketing business industry who want to learn how to promote effectively. People who have an interest in network marketing and want to setup a brand new site. Small business owners. Web designers. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Internet Marketing Fundamentals Course will be very beneficial and helpful, especially to the following careers: Web designer. Graphic designer. Network Marketing and Promotions Specialists. Online Marketing Managers. Sales Managers. Sales and Promotions Specialists. Top Executives. And Much More! Module One - Getting Started 01:30:00 Module Two - SWOT Analysis in Marketing 00:30:00 Module Three - Marketing Research 01:00:00 Module Four - Real Time Marketing 01:00:00 Module Five - Brand Management 01:00:00 Module Six - Social Media (I) 00:30:00 Module Seven - Social Media (II) 01:00:00 Module Eight - SEO Basics 01:00:00 Module Nine - Website Characteristics 01:00:00 Module Ten - Capturing Leads 01:00:00 Module Eleven - Campaign Characteristics 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Internet Marketing Fundamentals Course- Activities 00:00:00 Mock Exam Mock Exam- Internet Marketing Fundamentals Course 00:20:00 Final Exam Final Exam- Internet Marketing Fundamentals Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Level 5-Two Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access