The principles of effective time management are applicable to all aspects of life. When successfully applied in a sales environment they can lead to improved performance, higher sales and increased customer satisfaction. All salespeople would benefit from learning the tools and techniques to introduce impactful time management to their working lives. We have developed this programme to be practical, fun and interactive. Participants will better understand how to increase the amount of time spent on high-value sales activities, be able to improve their self-motivation and ability to get more done, and be better able to plan, delegate and speed up routine tasks. This course will help participants: Learn key principles of managing sales priorities, meeting targets and getting 'everything' done! Learn proven techniques for structuring your day, week and normal routine Develop effective sales time management at the office and on the road Learn a seven-step process for setting goals and objectives in your work and personal life Understand how to make time for sales prospecting, designated call days Understand practical ways to improve your time management 1 Key principles of sales time management Course objectives and review of time log Essential principles of sales time management How do you use your time now? Reviewing your working day (from pre-course survey) Beliefs and feelings about time 2 Managing sales priorities and planning systems Managing priorities and planning systems Use organised persistence to plan your sales activity Planning your territory and prospecting activity How to use priority ratings not urgency to react to tasks 3 Dealing with distractions and communication skills Know your time 'bandits' and creating more positive habits to overcome them Making time by saying 'no' assertively and managing expectations Assertiveness techniques for handling colleagues and clients Making meetings worthwhile - preparation and planning 4 Sales goal setting and action planning Set clear, concise, and motivating sales goals and action plans How to set and use goal setting as way of managing your time and increasing results The principles of linking SMART objectives to action plans and daily activities 5 Creating results focus - every day, week, and month Batch sales tasks together, starting with emails Planning your day and week and protecting sales 'prime' time Apply the 80/20 to your sales contacts, clients, and prospects 6 Overcoming procrastination and structuring your day Understanding procrastination, what it is and how to recognise it in yourself and others How to stop procrastinating and start making progressing Build a power prospecting hour into every day Smart stuff to make more sales time: five automated tools Live the $64,000 dollar question
Life can feel like a never-ending rollercoaster—one moment you're calm, the next you're spiralling. If your emotions seem to have a mind of their own, the DBT for Emotional Wellness Course is here to help. Built on Dialectical Behaviour Therapy (DBT) techniques, this course dives into proven methods for managing intense emotions, improving relationships, and learning to respond to life's ups and downs with more balance. It’s not about pretending things are fine—it’s about understanding yourself and handling emotions without letting them run the show. This course is perfect for anyone tired of overthinking at 2am or second-guessing every decision. You’ll explore topics like distress tolerance, emotional regulation, mindfulness, and interpersonal effectiveness—all from the comfort of your own space. Whether you're looking to improve your mental wellbeing or simply want to feel a bit more in control, the DBT for Emotional Wellness Course offers tools you can use in everyday situations without needing a psychology degree to understand them. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to DBT Module 2: Mindfulness Skills Training Module 3: Emotion Regulation Skills Module 4: Interpersonal Effectiveness Skills Module 5: Distress Tolerance Skills Module 6: Application of DBT in Specific Populations Module 7: Implementation of DBT in Clinical Settings Module 8: Ethical and Professional Considerations in DBT Practice Learning Outcomes: Understand the foundations of Dialectical Behavior Therapy principles. Apply mindfulness skills to enhance emotional awareness and self-regulation. Cultivate effective strategies for regulating and managing emotions. Develop interpersonal skills to navigate complex relationships with confidence. Acquire distress tolerance techniques for coping with challenging situations. Demonstrate ethical considerations essential for a successful DBT practice. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Mental health professionals Therapists Counsellors Psychologists Social workers Healthcare professionals Students in psychology-related fields Individuals passionate about emotional well-being Career path Clinical Psychologist Counselling Psychologist Mental Health Therapist Social Worker Psychotherapist Psychiatric Nurse Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Writing clear and concise crime reports is essential for law enforcement professionals, as well as those working in related fields. This course offers a thorough guide on how to write effective crime reports, focusing on the nuances of language, structure, and the key components that make a report not only accurate but also compelling. Learners will gain insights into the importance of presenting facts without ambiguity, ensuring that every piece of information can be understood by both legal professionals and the public. Throughout the course, you will explore various techniques for organising and drafting crime reports that adhere to legal standards. Key topics include writing techniques that aid in creating factual and detailed reports, as well as understanding how to avoid common pitfalls such as over-explanation or leaving critical details out. By the end of the course, learners will be well-equipped to write reports that effectively communicate the situation while remaining precise, professional, and legally sound. This is an invaluable skill for those involved in law enforcement or any related profession. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Crime Report Writing Module 02: Types of Crime Reports Module 03: Report Structure and Organisation Module 04: Writing Techniques for Clarity and Accuracy Module 05: Gathering and Documenting Information Module 06: Writing Effective Descriptions Module 07: Writing Objective and Impartial Reports Module 08: Legal and Ethical Considerations Module 09: Report Review and Editing Learning Outcomes: Develop precise and concise crime report writing skills. Demonstrate mastery in structuring organised and effective reports. Enhance descriptive writing techniques for impactful narratives. Apply objective and impartial language in report creation. Navigate legal and ethical considerations within crime reporting. Execute meticulous review and editing processes for polished reports. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Law enforcement professionals Criminal justice students Legal professionals Private investigators Security personnel Compliance officers Risk management specialists Anyone interested in effective crime reporting Career path Police Officer Crime Analyst Legal Researcher Private Investigator Security Consultant Compliance Specialist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
In today’s interconnected world, effective conflict resolution is crucial, especially in professional and personal relationships. This Mediation Basics for Conflict Resolution course offers a thorough understanding of how mediation works as a neutral process to resolve disputes and bring about mutual agreements. Learners will delve into the essential principles of mediation, gaining insight into the structure and methods employed by mediators. This course is designed for individuals interested in resolving conflicts amicably, whether in workplaces, communities, or other areas of life, without requiring direct confrontation. By the end of the course, participants will be equipped with the knowledge to facilitate peaceful negotiations and become proficient in resolving disagreements. The course covers the necessary tools and techniques that contribute to effective mediation, such as active listening, creating common ground, and promoting fairness. Whether you’re a manager, HR professional, or simply someone wanting to improve their conflict resolution skills, this course offers valuable information that is easy to grasp and apply. Join us and learn how to handle conflicts in a constructive, positive manner while ensuring lasting solutions are achieved. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Mediation Module 02: Essential Skills for Mediators Module 03: The Mediation Process Module 04: Mediation Ethics and Professional Standards Module 05: Special Considerations in Mediation Learning Outcomes: Navigate mediation intricacies with foundational knowledge. Demonstrate essential skills crucial for effective conflict resolution. Execute the mediation process with precision and finesse. Uphold ethical standards and professional conduct in mediation. Address special considerations with expertise and sensitivity. Master conflict resolution for a fulfilling career in mediation. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals in conflict management roles. Individuals seeking a career in mediation. Human resources practitioners. Legal professionals enhancing dispute resolution skills. Managers and team leaders in diverse industries. Counsellors and social workers interested in conflict resolution. Business owners managing internal disputes. Anyone passionate about effective conflict resolution. Career path Mediation Consultant Conflict Resolution Specialist Human Resources Mediator Legal Dispute Resolution Officer Workplace Mediation Coordinator Family Mediation Practitioner Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Looking to sharpen your auditing prowess without stepping outside? Our Internal Auditor Training - CPD Certified Course is designed to equip you with the essential knowledge and expertise required to excel in the auditing field—all from the comfort of your own desk. This course unpacks the key principles, methodologies, and best practices internal auditors need to confidently assess organisational processes, identify risks, and support sound decision-making. Perfect for professionals aiming to enhance their career prospects or refresh their understanding of internal audit standards. Delivered entirely online, this course offers flexible learning tailored to fit around your schedule. You’ll explore the latest techniques in audit planning, risk assessment, and report writing, all presented in a clear and engaging manner. Plus, with CPD certification, your professional development gets a credible boost. Whether you’re new to auditing or brushing up your knowledge, this course strikes the right balance between thoroughness and accessibility—with just the right dash of wit to keep things interesting. Ready to sharpen your audit insight with no need to leave your chair? This training has you covered. Key Features CPDA Accredited Internal Auditor Training Instant FREE e-certificate Fully online, interactive Internal Auditor course with audio voiceover Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Free Gifts Life Coaching Course Enrol now in this Internal Auditor course to excel! Internal Auditor Course Curriculum Module 01: Auditing as a Form of Assurance Module 02: Internal Audit Procedures Module 03: Technology-based Internal Audit Module 04: Internal Control and Control Risk Module 05: Audit Interviews Module 06: Reporting Audit Outcome Module 07: UK Internal Audit Standards Module 08: Career as an Internal Auditor Accreditation This Internal Auditor is CPD Quality Standards (CPD QS) Accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Internal Auditor course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Internal Auditor course is suitable for anyone interested in: Information Systems Audit and Control Association Financial Investigator Forensic Accounting Professionals seeking to develop skills in auditing, including entry-level Internal auditors, financial controllers, risk managers, and compliance officers. Requirements No prior degree or experience is required to enrol in this Internal Auditor course. Career path Entry-level Internal Auditor: £25,000 - £35,000 per annum Internal Auditor with 3-5 years of experience: £35,000 - £50,000 per annum Senior Internal Auditor with 5+ years of experience: £50,000 - £80,000+ per annum Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.
This workshop is very practical in its nature and aims to give delegates an opportunity to not only learn about the key aspects of successful bid writing, but to also put them into practice. The workshop helps delegates understand what is most important to buyers and how to successfully convey they proposition to them. 1 Welcome and introductions 2 The mindset of successful bid writing The mindset needed for successful bid writing Thinking from the buyer's perspective and not your own 3 Decision making The way buyers make decisions - rational and emotional Understanding buying motives Looking at how to present ideas against those motives The idea of cognitive fluency How to pitch an idea in a way that leads to a positive decision 4 To bid or not to bid? Writing a bid is a big commitment; a clear understanding of the chances of winning is required Understanding of the implications of winning and the impact it will have on the organisation 5 Understanding your value proposition Framework to help identify unique proposition and how that fits in with the requirements of the bid 6 The tender process Understanding the process to enable a successful chance of winning the bid Different types of tender processes Evaluation of criteria and the impact on bid writing 7 Writing skills Different ways of writing and structuring bids to ensure their messages gets across well in a way that will be looked on favourably by the buyer 8 Summarise 9 Close
This intensive one-day training programme has been developed to help those involved in producing specifications create high quality documents in an organised and effective way. The programme explains the primary purpose of specifications and the importance of understanding the context in which they are used. It focuses particularly on how to develop and structure content and write requirements that are clear and concise. The methods and techniques presented will provide a practical foundation course for those new to the topic whilst offering new insights to those with more experience. The objectives of the workshop are to: Review and discuss the role and purpose of specifications Present a structured approach for organising and producing specifications Explain each of the key steps involved in creating effective specifications Review some methods for assisting in defining requirements Explain how to define the scope and develop the structure for a specification Present methods to assist the writing and editing of specifications Review how specifications should be issued and controlled 1 Introduction Course objectives Review of participants' needs and objectives 2 Specifications in perspective The role and purpose of specifications The impact of specifications on commercial performance The qualities of an effective specification The five key steps of 'POWER' writing: prepare-organise-write-edit-release 3 Step 1: Preparing to write Defining the purpose the specification; integrating the specification and contract Deciding how to specify: when to specify in functional and technical terms Getting the right people involved at the right time; engaging stakeholders Applying procedures for writing, issuing and controlling specifications 4 Step 2: Organising the specification content Scoping the document: scope maps, check lists, structured brainstorming Clarifying requirements; separating needs and desires Dealing with requirements that are difficult to quantify Useful techniques: cost benefit analysis, Pareto analysis Deciding what goes where; typical contents and layout for a specification Creating and using model forms: typical sections and sub sections 5 Step 3: Writing the specification Identifying and understanding the readers needs Choosing and using the right words; dealing with jargon Important words; will, shall, must; building a glossary Using sentence structure and punctuation to best effect Understanding the impact of style, format and appearance Avoiding common causes of ambiguity; being concise and ensuring clarity 6 Step 4: Editing the specification Why editing is difficult; how to develop a personal editing strategy Key areas to review: structure, content, accuracy, clarity, style and grammar Editing tools and techniques 7 Step 5: Releasing and controlling the specification Key requirements for document issue and control Final formatting and publication issues; document approval Requirements management: managing revisions and changes 8 Course review and action planning What actions should be implemented to improve specifications? Conclusion
This very practical session is designed to enable participants to improve the impact, clarity and accuracy of their reports. It focuses equally on the two key areas - structure and writing technique. This course will help participants: Scope reports based on objective and intended readership Write a structured report Use the Fog Index to ensure readability Write grammatically correct and well-punctuated text Review and edit their work. 1 Introduction Objectives and overview Introductions and personal aims 2 What makes a good report? Practical activity and feedback 3 Before you start The planning process and scoping a report Organising information Key report headings What goes where? Writing practice and review 4 Writing tips and techniques Clear English and use of language Grammar and sentence structure Refresher in punctuation Writing in the third person The Fog Index - and how to measure readability 5 Pulling it all together Reviewing and proofing 6 Review Summary of key learning points Action planning
Overview Psychology: Psychologist Training opens doors to a world where you can understand people better. This course gives you the tools to look at how people think, feel, and act. The UK's mental health field is growing fast, with more than 40,000 psychologists and therapists working in the NHS alone. This means there are many chances for new psychologists to find work and help others. Our course covers all the important parts of psychology. You'll learn about how children grow up, why people do what they do, and how our brains work. We also teach you about different mental health issues and how to study human behaviour properly. By the end of the course, you'll know how to look at problems from many angles and help people with their mental health. This knowledge is useful in many jobs, not just as a psychologist. You could work in schools, hospitals, or even help businesses understand their workers better. If you like figuring out puzzles about how people tick, this course is for you. It's a chance to learn skills that can change lives and make the world a bit better. Join us to learn about the amazing science of the human mind and how you can use it to help others. In this course, you will: Understand the fundamental principles and approaches of psychology Analyse human behaviour, emotions, and cognitive processes Examine developmental stages from childhood through adulthood Explore various psychological disorders and their characteristics Apply research methods and assessments in psychological studies Evaluate ethical considerations in psychological practice and research Process of Evaluation After studying the Psychology : Psychologist course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. Certificate of Achievement Upon successfully completing the Psychology : Psychologist course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Psychology : Psychologist is suitable for anyone aspiring to start a career in Psychology : Psychologist; even if you are new to this and have no prior knowledge on Psychology : Psychologist, this course is going to be very easy for you to understand. And if you are already working in the Psychology : Psychologist field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. Taking this Psychology : Psychologist course is a win-win for you in all aspects. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Psychology : Psychologist course has no prerequisite. You don't need any educational qualification or experience to enrol in the Psychology : Psychologist course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Psychology : Psychologist course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Perspectives in Psychology Promo Video 00:01:00 What is Psychology 00:10:00 The Biological Approach 00:10:00 Behaviourist and Cognitive Approaches 00:10:00 Person-Centred Approaches 00:08:00 Research Methods in Psychology 00:12:00 Debates in Psychology 00:13:00 Social Psychology Social Influence: Compliance, Obedience and Conformity 00:10:00 Social Cognition 00:09:00 Applied Social Psychology 00:10:00 Cognitive Psychology and Its Applications Perception 00:10:00 Attention 00:07:00 Remembering (Memory) 00:10:00 Forgetting (Memory) 00:07:00 Language 00:10:00 Thinking (Cognition) 00:07:00 Attitudes 00:10:00 Problem-Solving and Artificial Intelligence 00:09:00 Child Development Issues in Child Development 00:05:00 Cognitive Development 00:07:00 The Development of Language and Communication 00:06:00 Social Perception (Interpersonal Perception) 00:06:00 Moral Development 00:09:00 The Psychology of Atypical (Abnormal) Behaviour The definition and Diagnosis of Atypical (Abnormal) Behaviour 00:07:00 Treatments of atypical (abnormal) behaviour 00:07:00 Emotional disorders 00:05:00 Research Methods Research Methods 00:06:00 Research Issues 00:06:00 Data Analysis 00:07:00 Thank You and Good Bye! 00:02:00
Master the essential tactics of Fraud Detection & Prevention with our comprehensive course. Explore diverse topics such as Banking Frauds, Cyber Fraud, and Bribery Prevention. Acquire skills in risk management, internal controls, and legal compliance. Safeguard your organization with expert knowledge in fraud investigation and response. Join now to become a proactive defender against financial crime.