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4341 Courses in Cardiff delivered Online

Business Administration

By Compliance Central

Incredible Things Originate from a Little Bundle Special Price Cut Offer Are you looking to enhance your Business Administration skills? If yes, then you have come to the right place. Our comprehensive courses on Business Administration will assist you in producing the best possible outcome by mastering the Business Administration skills. Get 6 CPD Accredited Courses for only £41! Offer Valid for a Limited Time!! Hurry Up and Enrol Now!!! Course 01: International Business Principles Course 02: Operations Management: Enterprise Resource Planning Course 03: Business Plan for Entrepreneurs Course 04: Entrepreneurship & Innovation Management Course 05: Marketing Principles Course 06: Enterprise Risk: Identification and Mitigation The Business Administration bundle is for those who want to be successful. In the Business Administration bundle, you will learn the essential knowledge needed to become well versed in Business Administration. Our Business Administration bundle starts with the basics of Business Administration and gradually progresses towards advanced topics. Therefore, each lesson of this Business Administration course is intuitive and easy to understand. Why would you choose the Business Administration course from Compliance Central: Lifetime access to Business Administration courses materials Full tutor support is available from Monday to Friday with the Business Administration course Learn Business Administration skills at your own pace from the comfort of your home Gain a complete understanding of Business Administration course Accessible, informative Business Administration learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Business Administration bundle Business Administration Curriculum Breakdown of the Business Administration Bundle Curriculum Breakdown of International Business Principles Section 01: International Economics and Trade Theory Section 02: Global Capital Markets and Regional Trade Zones Section 03: International Business Strategies Section 04: Demographic Factors / International Accounting / Cross Border HR MGMT Section 05: International Business Instruments and Agreements Curriculum Breakdown of Operations Management: Enterprise Resource Planning Section 01: Operations of an Economic Entity: Enterprise Resource Planning Section 02: Entrepreneurship Creativity & Innovation Section 03: Enterprise Resource Planning: Internal Priorities Section 04: Operational Indicator, KPI's & Metrics Section 05: Measurement and Presentation Tools Curriculum Breakdown of Business Plan for Entrepreneurs Module 01: Things to Consider Before Starting a Business Plan Module 02: The Elements of a Business Plan Module 03: Who Are You Writing the Business Plan For Module 04: The Purpose of a Business Plan Module 05: How a Business Plan Can Help with Long Term Success Module 06: Reasons You Need a Business Plan Module 07: Conclusion Curriculum Breakdown of Entrepreneurship & Innovation Management Section 01: Operations of an Economic Entity: Enterprise Resource Planning Section 02: Entrepreneurship Creativity & Innovation Section 03: Enterprise Resource Planning: Internal Priorities Section 04: Operational Indicator, KPI's & Metrics Section 05: Measurement and Presentation Tools Curriculum Breakdown of Marketing Principles Section 01: Marketing and the Firm Section 02: Situational Marketing Analysis Section 03: Microenvironments - Industry and Market Section 04: Formulating a Marketing Plan - Building Components Section 05: Executing the Marketing Plan Curriculum Breakdown of Marketing Principles Section 01 Enterprise Risk General Concepts Section 02 Theoretical Foundation of Enterprise Risk Section 03 Quantitative Measurements of Risk8 Section 04 Application of Risk to Business Enterprise Section 05 Risk Analysis CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Administration bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Business Administration. It is also great for professionals who are already working in Business Administration and want to get promoted at work. Requirements To enrol in this Business Administration course, all you need is a basic understanding of the English Language and an internet connection. Career path The Business Administration bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Business Administration. Administrative Assistant: £18,000 to £25,000 per year Office Manager: £25,000 to £40,000 per year Human Resources Coordinator: £20,000 to £35,000 per year Project Coordinator: £22,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included 6 CPD Accredited PDF Certificate for Free Hard copy certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate for £9.99 each. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Business Administration
Delivered Online On Demand11 hours
£41

Logistics and Supply Chain Management - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Logistics and Supply Chain Management - Double Endorsed Certificate
Delivered Online On Demand
£150

Logistic and Supply Chain Management - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Logistic and Supply Chain Management - Double Endorsed Certificate
Delivered Online On Demand
£150

Sales Operation Coordinator

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Sales Operation Coordinator
Delivered Online On Demand4 hours 47 minutes
£25

Creating a Business Start-Up

By Training Tale

With the global financial markets in such turmoil, many people are looking for security in ways they may not have considered previously. This Creating a Business Start-Up course is designed for students who want to learn the skills and knowledge required to develop a start-up. It is crucial that you create an effective plan that will allow you to test your product or service and make any necessary changes and improvements. It all starts with developing a successful business idea. Thiscourse comprises several modules that will look into a different aspects of this subject. It will provide learners with an understanding of the initial processes and requirements of a start-up, as well as knowledge of the first steps in Creating a Business Start-Up including marketing, legal, and financial requirements, as well as an understanding of how to write a start up plan. Learning Outcomes After completing this Creating a Business Start-Up course, you will be able to: Understand the steps for a start-up. Understand what is required of you to start your own start up. Polish your business idea. Build your competitive advantages. Increase self-awareness and aid personal development. Develop a Start-up Plan. Why Choose this Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Creating a Start-Up Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Creating a Start-Up course. Other courses are included with Creating a Business Start-Up Bundle Course Course 01: Business Starting Up Course 02: Level 7 Diploma in Operations Management Course 03: Level 1 Business Management Course 04: Level 3 Business Administration Course 05: Level 5 Diploma in Business Analysis Course 06: Level 7 Diploma in Facilities Management Course Course 07: Minute Taking Course Course 08: Level 5 Diploma in Risk Management Course Course 09: Level 7 Business Management Course Course 10: Level 7 Diploma in Leadership and Management Course ***Others Included in this Creating a Business Start-Up Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Creating a Start-Up Course: Module 1: Fundamental Steps for a Business Start-up Basic Requirements of an Entrepreneur Identify the Type and Field of Business that is More Suitable for You Identify Your Skills and Creativity Related to New Business Opportunities Analyse the Commercial Potential of a Business Opportunity Module 2: Strategic Thinking about New Business Solving a Problem Beating the Deadlines Finding Products in Short Supply Opportunities Created by News or Events Investigating the Internet Thinking Start-to-finish Niche Strategies Demographic Trends Rethink Assumptions Module 3: The Best Business Ideas for You Case Study Screen Your Ideas List Field Study SWOT Analysis Module 4: Developing a Start-up Business Plan Introduction of Start-up Business Plan Executive Summary Company Description Products & Services Marketing Plan Operational Plan Management & Organisation Startup Expenses & Capitalization Financial Plan --------------------- **Level 7 Diploma in Operations Management Course Curriculum Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management --------------------- **Level 1 Business Management Course Curriculum Module 01: Management and Leadership Explained Module 02: How to Manage Resources Module 03: Effective Management of Time, Stress and Crises --------------------- **Level 3 Business Administration Course Curriculum Module 01: Introduction to Business Administration Module 02: Principle of Business Module 03: Principles of Business Communication Module 04: Principles of Administration Module 05: Understand How to Improve Business Performance Module 06: Understand Equality, Diversity and Inclusion in the Workplace Module 07: Principles of Leadership and Management --------------------- **Level 5 Diploma in Business Analysis Course Curriculum Module 01: What is a Business Analyst? Module 02: What Makes a Good Business Analyst? Module 03: Roles of the Business Analyst Module 04: The Business Analyst and the Solution Team Module 05: Define the Problem Module 06: Vision Phase Module 07: Process Phase - Gather The Information Module 08: Process Phase - Determine the Solution Module 09: Process Phase - Write the Solution Document Module 10: Production Phase - Producing the Product Module 11: Production Phase - Monitor the Product Module 12: Confirmation Stage --------------------- **Level 7 Diploma in Facilities Management Course Course Curriculum Module 01: Introduction to Facilities Management Module 02: Developing a Strategy for Facilities Management Module 03: Facilities Planning Module 04: Managing Office WorkSpace Module 05: Vendor Management & Outsourcing Module 06: Managing Change Module 07: Managing Human Resources Module 08: Managing Risk Module 09: Facilities Management Service Providers Module 10: Managing Specialist Services Module 11: Public-Private Partnerships and Facilities Management Module 12: Health, Safety, Environment and UK Law --------------------- **Minute Taking Course Course Curriculum Module 01: Introduction to Minute Taking Module 02: The Role of a Minute Taker Module 03: Minutes Styles & Recording Information Module 04: Techniques for Preparing Minutes Module 05: Developing Active Listening Skills Module 06: Developing Organizational Skills Module 07: Developing Critical Thinking Skills Module 08: Developing Interpersonal Skills Module 09: Assertiveness and Self Confidence Module 10: Understanding Workplace Meetings --------------------- **Level 5 Diploma in Risk Management Course Course Curriculum Module 01: A Quick Overview of Risk Management Module 02: Risk and its Types Module 03: Others Types of Risks and its Sources Module 04: Risk Management Standards Module 05: Enterprise Risk Management Module 06: Process of the Risk Management Module 07: Risk Assessment Module 08: Risk Analysis Module 09: Financial Risk Management Module 10: The Basics of Managing Operational Risks Module 11: Technology Risk Management Module 12: Project Risk Management Module 13: Legal Risk Management Module 14: Managing Social and Market Risk Module 15: Workplace Risk Assessment Module 16: Risk Control Techniques Module 17: Ins and Outs of Risk Management Plan --------------------- **Level 7 Business Management Course Course Curriculum Module 01: Introduction Module 02: Financial Resource and Investment Management Module 03: Succession Planning Module 04: Risk Management Module 05: Supply Chain Management Module 06: Human Resource Management Module 07: Leadership and Management Module 08: Change Management Module 09: Conflict Management Module 10: Project Management Module 11: Communication Management Module 12: Entrepreneurship and Small Business Management Module 13: UK Business Law --------------------- **Level 7 Diploma in Leadership and Management Course Course Curriculum Module 1: Understanding Management and Leadership Module 2: Leadership over Yourself Module 3: Creativity and Innovation Module 4: Leadership and Teambuilding Module 5: Motivation and People Management Module 6: Communication and Leadership Module 7: Presentation, One-to-one Interview and Meeting Management Module 8: Talent Management Module 09: Strategic Leadership Module 10: Stress Management Assessment Method After completing each module of the Creating a Business Start-Up, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Creating a Start-Up course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Creating a Business Start-Up course is ideal for anyone who wants to start up his own start up. Requirements There are no specific requirements for this Creating a Business Start-Up course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Creating a Business Start-Up course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Upon successful completion of this Creating a Business Start-Up course, you may choose to become a: Business Owner Entrepreneur Business Analyst Enterprise Advisor Development Executive Certificates Certificate of completion Digital certificate - Included

Creating a Business Start-Up
Delivered Online On Demand24 hours
£69

Level 5 Diploma in Transport Manager - QLS Endorsed

4.7(47)

By Academy for Health and Fitness

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Boost Your Career By Enrolling In This Transport Manager Bundle To Overcome Your Challenges! Are you ready to supercharge your career in transport management? The Level 5 Diploma in Transport Manager is your ticket to success. According to recent statistics, the UK logistics sector is valued at over £130 billion and employs more than 2.5 million people, making it an essential part of the nation's infrastructure. The demand for transport managers in the UK is high and is expected to grow at a rate of staggering 70% in the coming years. So, it's high time to boost your skills, which will help you to succeed in a transport-related career. This Level 5 Diploma in Transport Manager course equips you with the skills to excel as a transport manager, ensuring the efficient flow of goods, reducing costs, and enhancing efficiency. This bundle combines in-depth courses covering various aspects of transport management, including Transportation Management Systems (TMS), legal regulations, multimodal transport strategies, and safety measures. By completing this program, learners will be well-prepared to take on the responsibilities of a Transport Manager and contribute to the efficient and safe movement of goods and people. Take advantage of this incredible opportunity to enhance your career prospects and become a sought-after Transport Manager professional. Enrol today in our Transport Manager course and let your journey towards a brighter future begin. With a single payment, you will gain access to Diploma in Transport Manager course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Transport Manager Bundle Package includes: Main Course: Diploma in Transport Manager at QLS Level 5 10 Additional CPDQS Accredited Premium Courses - Course 01: Vehicle Routing Problem with Sample Data Course 02: Driver Safety Awareness Course Course 03: Information Management Course 04: Car and Motorbike Maintenance with Driving Test Training Course Course 05: Supply Chain Management Course 06: Warehouse Safety Training Course 07: Team Work & Team Building Course Course 08: Business Training: Communication Skills Course 09: Decision-Making in High-Stress Situations Course 10: Online Time Management Training Learning Outcomes of This Bundle: Demonstrate the skills and knowledge needed to excel as a Transport Manager. Master Transportation Management Systems (TMS) for efficient operations. Develop cost-effective transportation strategies for diverse logistics. Navigate complex road freight laws and permits with expertise. Excel in rail and sustainable transport management strategies. Proficiently manage ports, inland waters, and airline logistics. Stay current with industry trends and implement best practices effectively. Why Prefer This Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card with this Transport Manager Get instant access to this Bundle course. Learn Transport Manager from anywhere in the world This Bundle course is affordable and simple to understand Transport Manager is an entirely online, interactive lesson with voiceover audio Lifetime access to the Transport Manager course materials Transport Manager comes with 24/7 tutor support Take a step toward a brighter future with this Transport Manager bundle Here is the curriculum breakdown of main QLS Course of this Transport Manager bundle: Diploma in Transport Manager at QLS Level 5 Introduction Transportation Management Systems (TMS) Transportation Management Strategy Road Freight Laws and Permits Rail and Transport Management Transport Management for Ports and Inland Waters Transport Management for Airlines Trends, Challenges, and Best Practices Transport Management and Health and Safety Assessment Process of Transport Manager After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no requirement to have qualifications or experience to enrol in this Transport Manager training. Also, our Transport Manager Bundle is perfect for: Aspiring Transport Managers. Logistics professionals. Transportation industry employees. Entrepreneurs in logistics. Those keen on regulations. Career advancement seekers. Requirements No prior background or expertise is required for this Transport Manager bundle. Career path This Transport Manager bundle is ideal for anyone who manages the transport of products or stock to a business or has a supply chain role. As such, it covers the following careers and roles: Transport Manager Logistics Supervisor Supply Chain Analyst Freight Operations Manager Port Operations Coordinator Safety Compliance Officer Certificates Diploma in Transport Manager at QLS Level 5 Hard copy certificate - Included After completing the Bundle, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge in this package. For Additional Courses, you have to pay the price based on the Level of these Courses Endorsed by The Quality Licence Scheme Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) CPDQS Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQS.

Level 5 Diploma in Transport Manager - QLS Endorsed
Delivered Online On Demand3 weeks
£119

Data Analyst Training: Microsoft Power BI at QLS Level 7 Diploma

By Imperial Academy

Bring Your Data To Life | Designed by Industry Specialist | Level 7 | QLS Endorsed Diploma | Certificate Included

Data Analyst Training: Microsoft Power BI at QLS Level 7 Diploma
Delivered Online On Demand
£150

Agile Scrum, Project Management with Leadership & Management QLS Endorsed Diploma

By Compliance Central

Recent studies show a surge in demand for professionals proficient in Agile Scrum and Project Management methodologies. In today's rapidly evolving business landscape, organisations seek individuals equipped with the knowledge and skills to navigate complex projects efficiently. Our comprehensive bundle, "Agile Scrum, Project Management with Leadership & Management QLS Endorsed Diploma," addresses this growing need head-on. Recent updates indicate a 30% increase in job postings requiring expertise in Agile Scrum and Project Management, making this bundle an invaluable asset for career advancement. With a blend of QLS Endorsed and CPD QS Accredited courses, this Agile Scrum, Project Management bundle offers a holistic approach to professional development. Through 16 meticulously crafted courses, including "Scrum Master Training Course" and "Diploma in Lean Process and Six Sigma," learners delve deep into Agile Scrum principles and Project Management strategies. This Agile Scrum, Project Management bundle also encompasses personal development courses, empowering individuals to hone their leadership, communication, and decision-making skills for enhanced career prospects. QLS Endorsed Courses: Course 01: Certificate in Leadership & Management at QLS Level 3 Course 02: Diploma in Project Management at QLS Level 5 Course 03: Diploma in Agile Scrum at QLS Level 5 CPD QS Accredited Courses: Course 04: Scrum Master Training Course Course 05: Project Planning for Everyone Course 06: Project Management: How to Build a Project Charter Course 07: Cost Control & Project Scheduling Course 08: Diploma in Lean Process and Six Sigma Course 09: Fundamentals of Quality Management Course 10: Operations Management Course 11: Process Improvement: How to Reduce Waste Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD.Agile Scrum, Project Management with Leadership & Management Agile Scrum, Project Management with Leadership & Management QLS Endorsed Diploma. Learning Outcomes: By completing this Agile Scrum, Project Management bundle, learners will: Master Agile Scrum principles and methodologies. Gain proficiency in Project Management techniques and tools. Develop leadership skills essential for effective team management. Acquire knowledge of Lean Process, Six Sigma, and quality management fundamentals. Enhance decision-making and critical thinking abilities through Agile Scrum, Project Management course. Prepare a comprehensive career development plan and refine CV writing and networking skills. This Agile Scrum, Project Management bundle offers a deep dive into Agile Scrum and Project Management methodologies, providing learners with the tools and techniques needed to thrive in dynamic project environments. Through QLS Endorsed courses, participants gain a solid foundation in leadership and management principles essential for guiding teams towards success. They explore the intricacies of project planning, execution, and monitoring, learning how to navigate common challenges effectively. Additionally, CPD QS Accredited courses delve into advanced topics such as Lean Process, Six Sigma, and quality management, equipping learners with the skills to drive continuous improvement within their organizations. Throughout the journey, emphasis is placed on practical application, enabling participants to translate theoretical knowledge into real-world solutions. Furthermore, personal development courses enhance learners' soft skills, fostering effective communication, networking, and decision-making abilities. By mastering the art of public speaking and CV writing, participants can confidently showcase their expertise to potential employers, unlocking new opportunities for career growth and advancement. Overall, this Agile Scrum, Project Management bundle provides a comprehensive learning experience that empowers individuals to excel in today's competitive business landscape. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? In addition to professionals aiming to advance their careers in project management and leadership roles, this Agile Scrum, Project Management course is also beneficial for: Graduates seeking to kickstart their careers with in-demand skills of Agile Scrum & Project Management . Entrepreneurs looking to streamline their project management processes. Team members transitioning into managerial positions. Individuals from diverse industries eager to stay abreast of the latest project management trends. Anyone interested in acquiring a holistic understanding of Agile Scrum principles and methodologies. Professionals seeking to differentiate themselves in the job market with CPD QS Accredited certifications. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon completion, learners can pursue various career paths, including: Project Manager Scrum Master Quality Assurance Manager Operations Manager Business Analyst Lean Six Sigma Consultant Leadership and Management roles in diverse industries Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Agile Scrum, Project Management with Leadership & Management QLS Endorsed Diploma
Delivered Online On Demand4 days
£310

OTHM Level 5 Extended Diploma in Tourism and Hospitality Management

By School of Business and Technology London

Getting Started The objective of the OTHM Level 5 Extended Diploma in Tourism and Hospitality Management qualification is to offer learners a specialised program of study that provides in-depth knowledge and understanding of key aspects within the tourism and hospitality sector. This qualification is designed for individuals looking to enhance their knowledge and acquire a recognised qualification in tourism and hospitality. Key features of OTHM Level 5 Extended Diploma qualifications include: - A stimulating and challenging curriculum that engages and informs learners. - The opportunity for learners to acquire essential subject knowledge required for further study or employment. - A structured program with a core of Level 4 units that builds on knowledge in Level 5 units. - Updated content that aligns closely with the needs of employers and higher education institutions. - Assessments that evaluate cognitive skills as well as affective and applied skills, providing a comprehensive evaluation of learners' abilities. Key Benefits Understand critical thinking skills. Gain the capability to assess the external environment in which tourism and hospitality enterprises function. Understand the components of the marketing mix. Understand the principles of sustainable tourism. Understand the factors influencing consumer demand in the tourism and hospitality industry. Understand the significance of operations management in the context of tourism and hospitality.   Key Highlights Are you worried about the recent changes in the Tourism sector? Then, OTHM Level 5 Extended Diploma in Tourism and Hospitality Management is the ideal starting point for your career journey. The course will ensure access to the first-class education needed to achieve your goals and dreams and maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.   Career Pathways After completing a Level 5 Extended Diploma in Tourism and Hospitality Management, individuals can explore various career opportunities in the legal field and related professions. Here are some potential career paths:  Hotel Management, with an average salary of £46,249 per year Event Management, with an average salary of £38,360 per year Tourism marketing, with an average salary of £36,823 per year Hospitality Consulting, with an average salary of £25,000 per year About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Assignment-based assessment (Formative and Summative) No exam Entry Requirements These qualifications are intended for learners typically 18 years and older. Learners' entry profiles are expected to encompass at least one of the following criteria:  A relevant Level 3 Diploma qualification or its equivalent credential. Completion of GCE Advanced level courses in 2 subjects or an equivalent qualification. Mature learners aged over 21 with pertinent management experience (prior experience verification required from the delivery centre before registration) International students whose first language is not English must score 5.5 or above in IELTS (International English Language Testing System). Progression Successful completion of the OTHM Level 5 Extended Diploma in Tourism and Hospitality Management provides learners the opportunity to: Option for OTHM Level 6 Extended Diploma in Tourism and Hospitality Management or Learners may be eligible to gain direct entry into the final year of a three-year UK Bachelor's degree. Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance their knowledge and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- ACADEMIC WRITING AND RESEARCH SKILLS Reference No : H/650/1099 Credit : 20 || TQT : 200 The objective of this unit is to facilitate the exploration of essential topics integral to the academic research and writing process, enabling learners to attain higher levels of success and recognition in their studies. UNIT2- BUSINESS ENVIRONMENT FOR TOURISM AND HOSPITALITY Reference No : A/650/1159 Credit : 20 || TQT : 200 This unit aims to equip learners with an understanding of the roles and distinguishing features of both public and private sector organisations operating within the tourism and hospitality industry. Additionally, it addresses the potential challenges that these organisations may encounter. UNIT3- SERVICES MARKETING IN TOURISM AND HOSPITALITY Reference No : T/650/1157 Credit : 20 || TQT : 200 Introduce learners to the role of services marketing techniques in the context of customer service within the tourism and hospitality industry. UNIT4- SUSTAINABILITY IN TOURISM AND HOSPITALITY Reference No : Y/650/1158 Credit : 20 || TQT : 200 This unit aims to enhance learners' comprehension of sustainability principles relevant to managerial positions in the tourism and hospitality industry. UNIT5- EVENTS MANAGEMENT Reference No : H/650/1160 Credit : 20 || TQT : 200 This unit aims to help learners comprehend various events associated with the tourism and hospitality industry. UNIT6- THE DEVELOPMENT OF THE TOURISM AND HOSPITALITY INDUSTRY Reference No : J/650/1161 Credit : 20 || TQT : 200 This unit aims to equip learners with an understanding of the primary factors that shape the evolution of the tourism and hospitality industry. Learners will also develop the capacity to assess the elements impacting industry demand and gain knowledge of the interconnections between businesses in this sector. UNIT7- DIGITAL MARKETING MANAGEMENT FOR TOURISM AND HOSPITALITY Reference No : K/650/1162 Credit : 20 || TQT : 200 This unit aims to understand the significance of digital marketing in managing marketing for the tourism and hospitality sectors. UNIT8- OPERATIONS MANAGEMENT Reference No : J/650/1206 Credit : 20 || TQT : 200 Understand the key aspects of operations management in the tourism and hospitality industry, emphasising systems, processes, project management, and quality management. UNIT9- MANAGEMENT ACCOUNTING Reference No : K/650/1207 Credit : 20 || TQT : 200 This unit aims to equip learners with a foundational understanding of financial accounting and financial management principles within the tourism and hospitality industry. Learners will gain the knowledge and skills needed to create, analyse, and adjust financial statements and develop budgets. UNIT10- MANAGEMENT OF HUMAN RESOURCES Reference No : H/650/1151 Credit : 20 || TQT : 200 This unit will familiarise learners with essential human resource management principles and concepts. This knowledge will enable them to contribute to sustainable people management practices by understanding the purpose and scope of the human resource management function. UNIT11- CUSTOMER RELATIONSHIP MANAGEMENT Reference No : L/650/1208 Credit : 20 || TQT : 200 This unit aims to impart comprehensive knowledge about effectively managing customer relations and customer service within the tourism and hospitality industry. It is designed for supervisory and managerial staff to equip them with the skills needed to assist their teams in delivering exceptional customer service in their work environments. UNIT12- CONTEMPORARY ISSUES IN TOURISM AND HOSPITALITY Reference No : M/650/1209 Credit : 20 || TQT : 200 This unit aims to enhance learners' capabilities in comprehending the challenges and evolving patterns that influence tourism and hospitality organisations. Additionally, learners will gain insight into how the industry adapts to change and the consequences of trends and issues that instigate change. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

OTHM Level 5 Extended Diploma in Tourism and Hospitality Management
Delivered Online On Demand11 months
£1,439.94

CRM (Customer Relationship Management)

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now No matter what industry are you in, customers are the lifeblood of every business! And happy customers mean healthy business. Customer Relationship Management (CRM) helps you gain insight into your customers' behaviour and modify your business operations to ensure that customers are served in the best possible way. Our comprehensive bundle on Customer Relationship Management (CRM)will assist your businesses with strategies, techniques, tools, and technologies used by enterprises for developing, retaining and acquiring customers. Learn Customer Relationship Management (CRM) systems to help your companies stay connected to customers, streamline processes, and improve profitability. So, whether you own a business that requires interaction with customers, an employee who works as customer support or a fresher who wants an in-demand skill set that'll help him/her succeed, this Customer Relationship Management (CRM) bundle is for you. What will you learn from this Customer Relationship Management (CRM) bundle: Become fully aware of CRM, its fundamentals, strategies and the future of CRM Explore KYC, CDD, AML and methods to carry out KYC and AML Gain an acute understanding of communication, its principles and fundamentals Learn about customer service, how to focus on customers and to establish an action plan Get a detailed overview of phone-based customer service and customer service communication strategies Gain knowledge of hospitality management and the process of development and training in the hospitality industry Discover how to work effectively across cultures Unveil the secret tricks of the formula of talking with strangers Fully understand performance management and conflict management Acquire the knowledge, skills and guidelines of stress management Along with this Customer Relationship Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Customer Relationship Management? Course 1: Know Your Customer (KYC) Course 2: Effective Communication Skills Course 3: Retail Management - Level 5 Course 4: Phone-Based Customer Service Course 5: Hospitality and Accommodation Management Course 6: Working Effectively Across Cultures Course 7: The Formula to Talk with Strangers Course 8: Performance Management Course 9: Conflict Management Course 10: Stress Management Training How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 1: Customer Relationship Management Introduction to Customer Relationship Management Customer Relationship Management Fundamentals CRM Strategies Data Analysis in Customer Relationship Management Customer Relationship Management Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM Course 2: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 3: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 4: Retail Management - Level 5 Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 5: Phone-Based Customer Service Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Aspects of Phone Etiquette Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Managing Interoffice Calls and Voicemail Problem Solving over the Phone Intra Organisation Dealings Measuring Customer Service Course 6: Hospitality and Accommodation Management Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology Course 7: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up Course 8: The Formula to Talk with Strangers Course Overview The Formula Summary End Course 9: Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 10: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Customer Relationship Management (CMR) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Customer Relationship Management (CMR) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path After finishing this Customer Relationship Management bundle successfully, you'll be equipped with the essential skills to explore your opportunities in roles such as: CRM Analyst CRM Consultant CRM Developer CRM Executive CRM Manager CRM Specialist And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management (CRM)) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

CRM (Customer Relationship Management)
Delivered Online On Demand
£53