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This Creative Writing Course is the perfect starting point for anyone eager to dive into the world of storytelling. Whether you’ve always dreamed of writing a novel, crafting compelling short stories, or simply improving your writing skills for your blog, this course is designed to guide you through every step of the creative process.

Why AutoCAD Night Training Course? This Autodesk AutoCAD 2D Evening Course, 10 hours, is perfect for beginners aiming to create 2D plans, elevations, sections. It covers all tools in AutoCAD 2D, making it valuable for both newcomers and those aspiring to enhance their skills. Click here for more info: Website When: Personalized 1-on-1 sessions. Available from Mon to Sat 9 am to 7 pm. Book over the phone, call 02077202581 Duration: 10 hours (Split 10 hrs over as many as days you want) Method: In-person or live online training Course Content: Foundational Shape Construction Manipulating Lines, Arcs, and Polylines Optimizing Object Alignment with Grip Tools Data Management and Backup Protocols File Format Exploration and Understanding Disaster Recovery Strategies Advanced Object Creation Techniques Precision Measurement Unit Handling Dynamic Input Methods Utilizing Inquiry Commands and Measurement Tools Effective Object Visualization and Navigation Zoom, Pan, and Object Manipulation Swift Object Management Strategies Object Transformation and Alteration Techniques Functions for Trimming, Extending, and Offsetting Objects Creating Various Geometric Shapes Object Editing, Joining, and Filleting Stretching and Organizing Objects Layer Management and Customization Configuring Object Properties and Linetypes Designing Layouts and Efficient Page Configurations Scaling Drawing Views and Adding Annotations Text Creation, Styling, and Editing Dimensioning Principles and Customization Implementing Multileaders for Annotations Object Hatching and Editing Techniques Managing Reusable Content: Blocks and Symbols Utilizing Tool Palettes and Working with Groups Understanding Model Space and Paper Space Creating Layouts and Viewports Scaling Viewports and Plotting/PDF Output Managing Multiple Sheet Drawings Optimizing Plotstyles for Printing Creating Custom Drawing Templates To download AutoCAD, visit Autodesk's official website. Advantages: AutoCAD stands as the industry-leading computer-aided design (CAD) software, widely adopted for creating architectural, engineering, and construction drawings. Acquire essential skills applicable across a diverse spectrum of industries. Assessment: Evaluation will occur informally during classes, which comprehensively cover specific topics, complemented by practical drawing exercises to reinforce skills and knowledge. Additionally, we offer longer, independent drawing tasks that encompass multiple acquired skills, evaluated against professional benchmarks. Requirements: Prospective participants should possess basic computer literacy and engagement in professions where CAD is utilized. English Proficiency: Applicants are expected to demonstrate proficiency in both written and spoken English. Why Opt for This Course? Our AutoCAD course is your gateway to mastering the essential skills for creating top-notch technical drawings. Designed with beginners in mind, this course is perfect for individuals who have little to no prior experience with AutoCAD. If your work or studies involve CAD drawings, gaining a solid grasp of the program is crucial for confidence and proficiency. Upon enrollment, students gain access to a free 30 days trial. While classes are conducted using AutoCAD on PC, it's worth noting that the course is compatible with AutoCAD on Mac, albeit with slight interface variations. Who Should Attend? This course caters to those eager to acquire the skills necessary for creating and interpreting drawings produced in AutoCAD. Our diverse system hails from various industries, including engineering, architecture, landscape architecture, construction, electronics, and product design. Why Opt for CAD Training? Practical Learning Experience: Immerse yourself in hands-on training. Personalized One-to-One AutoCAD Classes: Benefit from individualized attention. Expert and Knowledgeable Instructors: Learn from skilled and experienced teachers. Online Training Recordings: Access recorded AutoCAD training sessions online. Best Price Guarantee: Enjoy competitive pricing with a satisfaction guarantee. Pre and Post-Training Support: Receive lifetime free support before and after completing your training. Flexible Schedule: Choose your class timings and dates-weekdays, weekends, or evenings. Tailored Course Content: Customize the AutoCAD course to align with your specific needs. Access Anywhere: Access AutoCAD training and support from any location.

Overview This comprehensive course on Mushroom Growing Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Mushroom Growing Course comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Mushroom Growing Course. It is available to all students, of all academic backgrounds. Requirements Our Mushroom Growing Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 13 sections • 13 lectures • 04:53:00 total length •Introduction to Mushroom Cultivation: 00:28:00 •Identifying Edible Mushrooms: 00:36:00 •Mushroom Culture Part One: 00:30:00 •Mushroom Culture Part Two: 00:17:00 •Mushroom Spawning: 00:20:00 •Mushroom Compost Part One: 00:23:00 •Mushroom Compost Part Two: 00:16:00 •Making and Casing Mushroom Beds: 00:26:00 •Mushrooms Growing Conditions: 00:23:00 •Growing Mushrooms Outside: 00:26:00 •Harvesting and Storing Mushrooms: 00:26:00 •Mushroom Business: 00:22:00 •Assignment - Mushroom Growing Course: 00:00:00

Interactive Course for Prospective Customer Service Provider Are you struggling to communicate with your customer? Not able to grab their attention? Take this course to learn how to interact with customers so they don't cut you off in mid sentence. Customer service is what ultimately makes or breaks a company. If it is done well, it will establish a fantastic reputation that will spread goodwill towards the company by word of mouth. Learn how to deal with difficult customers as how you react will determine the outcome of your interaction. Learn how to avoid confrontation and solve problems calmly and not to get flustered. This course comprises of multiple units, all designed to improve your communication skills with a customer. Enhance your skills of interaction and calm down a customer with ease who isn't willing to admit his mistakes. Go home without a headache after the end of the day with improved communication skills which you can learn through this course. Course Highlights Customer Service Skills Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Customer Service Skills Course into 37 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 7 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Customer Service Skills Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Customer Service Skills Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Customer Service Skills Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Service Introduction To Customer Service FREE 00:15:00 The Power of Positive Thinking in Customer Service FREE 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Conclusion 00:15:00 Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Customer Service Skills First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Final Exam

Are you currently involved with online sales? Or do you want to join the online world through marketing and sales? Do you wish to know effective strategies of lead generation? Then worry no more, this course will help you with that! Description: Lead Generation is essential to ensure the stability of your online sales. This course is designed to help you become an expert in online marketing. This will give you the correct information and help you through Lead Generation. In this course, you will be able to learn the basics of Lead Generation and how to create newsletters. You will acquire knowledge to upgrade your online marketing skills and be able to become more profitable. This course is perfect for anyone who needs to know about Lead Generations since it will help you build your online activities for you to be able to expand. Who is the course for? Marketing professionals who want to be an expert in Lead Generation People are interested in learning Lead Generation and how it works Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Lead Generation Crash Course will be very beneficial and helpful, especially to the following careers: Bloggers Businessmen Entrepreneurs Marketing and Promotions Specialists Marketing Managers Marketing Professionals Sales Managers Sales and Promotions Specialists Top Executives. Lead Generation Crash Course Introduction 01:00:00 Way To Use Of Newsletters 01:00:00 Utilizing Visualization Goals 00:30:00 Importance of Blogs 01:00:00 The Extraordinary Power of Visualizing Success 00:30:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Lead Generation Crash Course 00:20:00 Final Exam Final Exam- Lead Generation Crash Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Learn about the holistic and ethical approach to farming and gardening with our Biodynamic Farming Course. This course will show you how to use the harmony of nature in food production.  From the informative modules you will pick up valuable information about biodynamic farming. The course will teach you the vitals of biodynamic preparations. You will learn how to farm following the lunar calendar. The course will also teach you effective techniques and strategies for biodynamic farming. From the case studies, you will receive an overall understanding of the whole process. When you complete the course, you will receive a certificate of achievement. This certificate will prove your expertise in this area and help you pursue a promising career. Enrol now! Course Preview Learning Outcomes Understand the definition of biodynamic farming Enhance your knowledge of biodynamic preparations and formulations Learn the connection between the lunar calendar and biodynamic farming Grasp effective biodynamic gardening techniques Get in-depth knowledge of the social and economic dimension Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Biodynamic Farming Biodynamic Gardening Who Should Take This Biodynamic Farming Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Biodynamic Farming Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Biodynamic Farming Course will equip you with effective skills and abilities and help you explore career paths such as  Biodynamic Farmer Biodynamic Gardener Biodynamic Consultant Biodynamic Farm Manager Module 01: Introduction to Biodynamic Farming Introduction to Biodynamic Farming 00:10:00 Module 02: Soil Health and Preparation Soil Health and Preparation 00:13:00 Module 03: Biodynamic Preparations and Formulations Biodynamic Preparations and Formulations 00:12:00 Module 04: The Lunar Calendar & Planting The Lunar Calendar & Planting 00:13:00 Module 05: Biodynamic Gardening Techniques Biodynamic Gardening Techniques 00:12:00 Module 06: Biodynamic Animal Husbandry Biodynamic Animal Husbandry 00:11:00 Module 07: The Social and Economic Dimensions The Social and Economic Dimensions 00:13:00 Module 08: Biodynamic Farming Case Studies and Success Stories Biodynamic Farming Case Studies and Success Stories 00:09:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

***24 Hour Limited Time Flash Sale*** Property (Law, Management & Development) QLS Endorsed Bundle Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Open the door to a comprehensive understanding of property-related fields with our "Property (Law, Management & Development) QLS Endorsed Bundle". This robust course package includes three Quality Licence Scheme-endorsed courses in Property Management, Property Development, and Property Law, each backed by a hardcopy certificate attesting to your theoretical understanding. The bundle further enriches your learning experience with five CPD QS accredited courses covering Social Housing and Tenant Management, Residential Property Sales, the role of a Mortgage Advisor, Conveyancing, and Wills and Probate Law. Equip yourself with theoretical knowledge encompassing a broad spectrum of property-related aspects. Unfold the intricacies of property management, development, law, and dive deeper into the realms of housing, mortgage advising, and legal procedures related to property. Key Features of this Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Property (Law, Management & Development) QLS Endorsed Bundle bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Property Management QLS Course 02: Property Development Diploma QLS Course 03: Property Law 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Social Housing and Tenant Management Course 02: Residential Property Sales Course 03: Mortgage Advisor Course 04: Conveyancing- Online Diploma Course Course 05: Wills and Probate Law - Level 3 In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Property (Law, Management & Development) QLS Endorsed Bundle courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Gain an understanding of Property Management theories. Develop theoretical insights into Property Development. Learn the fundamentals of Property Law. Understand the ins and outs of Social Housing and Tenant Management. Acquire knowledge on Residential Property Sales and Mortgage Advising. Learn about the legalities in Conveyancing and Wills and Probate Law. Gain an overall understanding of the property industry. Navigate the nuanced world of property with our expertly crafted eight-course bundle. Providing you with a comprehensive theoretical understanding of property management, development, and law, this bundle prepares you for various aspects of the property market. From the processes of residential property sales and social housing management to understanding the role of mortgage advisors and conveyancing, this bundle sets the stage for a thriving career in property. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking a theoretical grounding in Property Management, Development, and Law. Aspiring professionals interested in Social Housing and Tenant Management. Those who wish to understand the theoretical aspects of Residential Property Sales and Mortgage Advising. Learners interested in the legal aspects of Conveyancing and Wills and Probate Law. Career path Property Manager - Avg. salary: £32,000 per year. Social Housing Manager - Avg. salary: £35,000 per year. Mortgage Advisor - Avg. salary: £30,000 per year. Conveyancing Lawyer - Avg. salary: £39,000 per year. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

The aim of the course Bonds Analysis and Valuation is to provide students with the skills and knowledge necessary to analyze and value fixed-income securities. Through this course, students will learn how to evaluate bond characteristics, assess risks, and determine fair value, which are essential skills for a career in finance or investment management.After the successful completion of the course, you will be able to learn about the following, Understand the nature of Bonds and Bond Yields. Understand the process and techniques of Bond Valuation. Understand What are derivatives and their types. The course Bonds Analysis and Valuation is designed to provide students with an in-depth understanding of fixed-income securities. Through this course, students will learn about different types of bonds, bond pricing, yield curves, and interest rate risk. Additionally, students will develop skills in financial modeling and analysis, which are essential for careers in investment management, banking, and corporate finance. The course Bonds Analysis and Valuation is designed to provide students with an in-depth understanding of fixed income securities. Through this course, students will learn about different types of bonds, bond pricing, yield curves, and interest rate risk. Additionally, students will develop skills in financial modeling and analysis, which are essential for careers in investment management, banking, and corporate finance. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Bonds Analysis and Valuation Self-paced pre-recorded learning content on this topic. Bonds Analysis and Valuation Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Fixed Income Analyst Bond Trader Portfolio Manager Credit Risk Analyst Investment Banker Quantitative Analyst Credit Research Analyst Treasury Analyst Asset Management Associate Financial Consultant Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Do you want to boost your career prospects and stand out in the competitive job market? Do you want to develop the essential skills that employers are looking for in the 21st century? If yes, then the Workplace Essentials Bundle Course is the perfect choice for you! The Workplace Essentials Bundle Course is a comprehensive online training program that covers five key areas of workplace skills: professionalism, communication, difficult conversations, time management, and action planning. By enrolling in this Workplace Essentials Bundle Course, you will learn how to: Demonstrate a positive attitude and expand your skills in the workplace Build effective relations and networks with your colleagues, clients, and stakeholders Understand your role and responsibilities in the office and how to contribute to the organisational goals Communicate clearly and confidently in various situations, using verbal, non-verbal, written, and electronic methods Deliver engaging presentations, participate in productive meetings, and handle feedback Work effectively with your boss and manage their expectations Manage difficult conversations with tact and diplomacy, and resolve conflicts constructively Manage your time efficiently and prioritise your tasks Identify your goals and create a realistic action plan to achieve them The Workplace Essentials Bundle Course is designed to suit your learning needs and preferences. You can study at your own pace, from anywhere, and on any device. Don't miss this opportunity to invest in your future and enhance your employability. Enrol in the Workplace Essentials Bundle Course today and take your career to the next level! Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Numeracy and IT Desire for entrepreneurship Over the age of 16 Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Workplace Professionalism Diploma Positioning Yourself as a Professional Attitude in the Workplace 00:10:00 Professionalism 00:03:00 Making Changes through Personal Accountability 00:07:00 Enhancing Your Professional Image Your Image as a Whole 00:06:00 Becoming More Marketable 00:03:00 Communicating and Image 00:08:00 Expanding Your Skills Time Management 00:14:00 Project Management Techniques 00:03:00 Making Decisions 00:06:00 Communicating for Results Keys to Effective Communication 00:26:00 Presentations 00:09:00 Meetings 00:07:00 Building Relationships and Networks Work and Your Personality 00:05:00 Networking 00:07:00 Roles in the Office 00:18:00 Professional Workplace Communication Skills Diploma Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Managing Difficult Conversation Diploma Introduction Introduction - Welcome from Alan Stevens 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00 Time Management Diploma Identifying Goals Identifying Goals 00:11:00 Effective Energy Distribution Energy Distribution 00:10:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox Building Your Toolbox 00:11:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00