688 Courses in Cardiff delivered Online

Discover the art of guiding conversations with finesse through our Motivational Interviewing CPD accredited course. Designed for professionals seeking to enhance their communication approach, this course delves into the techniques that encourage individuals to explore and resolve ambivalence towards change. By focusing on empathetic listening and strategic questioning, participants will learn to foster meaningful dialogue that inspires positive decision-making and self-motivation. This online course offers a thorough understanding of the principles and methods behind motivational interviewing, all presented with clarity and a touch of wit. Ideal for those working in health, social care, education, or any field involving behaviour change, the course equips learners with valuable insights to influence outcomes constructively. Whether you’re looking to refine your approach or gain fresh perspectives, this course delivers essential knowledge that fits neatly into your professional development journey—no commuting required, just engaging learning at your own pace. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Motivational Interviewing Module 02: Principles of Motivational Interviewing Module 03: Motivational Interviewing: Skills & Strategies Module 04: Stages of Change Module 05: Theories of MI Module 06: Developing and Maintaining MI Skills Module 07: Motivational Interviewing in Various Health Settings Module 08: Perils and Possibilities of Group-Based MI Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Motivational Interviewing - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Motivational Interviewing - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Motivational Interviewing - CPD Accredited training.

Human Resources isn’t just about paperwork and policies — it’s the fine art of managing people without losing your mind or your temper. This HR Management Course delivers a well-structured dive into the key principles that shape effective personnel management, from recruitment and training through to performance evaluation, motivation, and even those awkward farewell conversations. Whether you're polishing up your skills or plotting a professional upgrade, this course offers the theoretical grounding HR professionals need to navigate the workplace without turning into the office agony aunt. With ten detailed modules, the course covers the full HR alphabet — minus the corporate waffle. You’ll explore recruitment strategy, employee development, performance management, workplace wellbeing, employment law, and more. From building a positive work culture to handling paperwork like a pro, it’s all presented in a way that’s informative without being a snoozefest. Fully online and CPD accredited, it’s ideal for anyone looking to sharpen their HR knowledge with content that gets straight to the point — with just enough wit to keep things interesting. Course Curriculum: Module 01: Introduction to Human Resource Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and safety at the Workplace Module 08: Employee Termination Module 09: Employer Record and Statistics Module 10: Essential UK Employment Law Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this HR Management Course - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The HR Management Course - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our HR Management Course - CPD Accredited training.

Aims of the Course The MECC 90 minute online familiarisation session is delivered to provide colleagues with an understanding of what MECC is/how it can help with MECC conversations. Who is the course aimed at? The course is aimed at anybody interested in having meaningful conversations, particularly those that work within a health related role. No previous knowledge is required in order to obtain the content of this course. How long is the course? The course is delivered over a 90 minute online session. Though this course is offered to you fully funded, please make every effort to attend once you have enrolled, or make us aware so that someone else may benefit. Thank you!

Delve into the fascinating world of British politics with this expertly designed diploma course that unpacks the structures, theories, and key players shaping the UK’s political landscape. From the monarchy’s ceremonial role to the intricacies of Parliament, this course offers a clear, accessible journey through the institutions and ideologies that influence policymaking and governance. Ideal for those curious about how laws come to life and the forces behind political decisions, it provides a solid foundation in understanding the country’s democratic framework and political culture. Beyond the nuts and bolts of government, the course also explores contemporary political debates and challenges, offering fresh perspectives on election dynamics, party politics, and citizen engagement. Whether you’re considering a career in public service, journalism, or simply wish to become a more informed citizen, this course will sharpen your analytical skills and political awareness—all from the comfort of your own study space. So, prepare to engage with British politics in a manner that’s as thought-provoking as it is enjoyable, minus the political jargon headaches. Learning Outcomes: Understand the basics of politics, democracy, and participation Recognise the role of elections, referendums, and political parties in the UK and US Gain insights into different political ideologies and pressure groups Develop a deeper understanding of the UK constitution and the role of parliament, prime minister, and cabinet Understand the role of the judiciary and devolution in the UK political system Gain a comparative approach to political systems in the UK and the US This course is endorsed by the Quality Licence Scheme, ensuring your newly acquired skills will enhance your professional development. Why People Enrol this Course From One Education: Access the course through our dedicated online learning platform 24/7 access to tutor support This course is packed with interactive course content Affordable prices and high-quality training Complete the course 100% online, from any internet-enabled device Flexible course deadlines with full access to the course for one year This masterclass is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our Politics course is the perfect place to kickstart your dream career. On this course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field. Course Curriculum: Politics Module 01: Introduction to Politics What is Politics Defining Politics: A Few Opinions Deductive and Inductive Theories of Politics Can Politics Be a Science? The Political Importance of the State A Typology of the State State and sovereignty Module 02: Democracy and Participation Introduction to Democracy Forms of Democracy Advantages and Disadvantages of Direct Democracy and Representative Democracy The Case for Reform of The UK Democratic System Voter Turnout Party Membership Is There a Crisis of Participation? What Should Be Done to Reform the System? Suffrage Module 03: Elections and Referendums Different Electoral Systems First Past The Post (FPTP) Advantages of FPTP Disadvantages of FPTP Additional Member System (AMS) Advantages of the Additional Member System (AMS) Disadvantages of the Additional Member System (AMS) Single Transferable Vote (STV) Module 04: Political Parties Political Parties The Functions and Features of Political Parties in The UK's Representative Democracy The Funding of UK Political Parties Established Political Parties The Development of a Multi-Party System Various Factors That Affect Party Success Module 05: Pressure Groups Pressure Groups Functions of Pressure Groups Classifying Pressure Groups Methods Used by Pressure Groups Factors in The Success and Failure of Pressure Groups Pressure Groups, Society and Democracy Think Tanks, Lobbyists and Celebrities Module 06: The European Union The Development of The European Union Map of the European Union The Aims of The European Union The European Union's values A Single European Market Economic, Social and Territorial Cohesion An Economic and Monetary Union Module 07: The Nature and Sources of The British Constitution What Is A Constitution? The Development of The Constitution The Nature and Theory of The Constitution The Five Main Sources of The UK Constitution Module 08: Parliament The History and Status of Parliament Parliamentary Sovereignty The Structure of The UK Parliament and Its Office Holders The Structure of The House of Commons The Structure of The House of Lords Legislation The Legislative Process How Effective Is The UK Parliament Today? Module 09: The Prime Minister and Cabinet The Executive The Prime Minister What Is The Role Of The Prime Minister? Who Becomes Prime Minister? How Powerful Is The Prime Minister? The Cabinet Cabinet Ministers Cabinet Meetings Cabinet Committees The Cabinet Office Module 10: The Judiciary The Nature of The Senior Judiciary The Supreme Court Why Was The UK Supreme Court Established? What Functions Does The Supreme Court Perform? The Appointments Process Of The Supreme Court Key Doctrines and Principles That Underpin The Work Of The Supreme Court The Power of The UK Supreme Court Module 11: Devolution Devolution Origins of Devolution The Scottish Parliament and Government The Welsh Assembly and Government The Northern Ireland Assembly and Executive The Impact of Devolution on UK Politics Module 12: Liberalism Core Idea Individualism Freedom or Liberty The State: A 'Necessary Evil' Rationalism Equality and Social Justice Liberal Democracy Module 13: Conservatism Historical Overview Core Ideas and Principles Authoritarian Conservatism Paternalistic Conservatism Libertarian Conservatism National Conservatism Module 14: Socialism Historical Overview Core Ideas and Principles Types of Socialism Revival of Socialism? Module 15: Nationalism Historical Overview Core Ideas and Principles Types of Nationalism Module 16: Feminism Historical Overview Core Ideas and Principles Types of Feminism Module 17: Multiculturalism Historical Overview Core Ideas and Principles Types of Multiculturalism Module 18: Anarchism Anarchism Historical Overview Core Ideas and Principles Types of Anarchism Module 19: Ecologism Ecologism Historical Overview Core Ideas and Principles Types of Ecologism Module 20: The Constitutional Framework of US Government The Nature of The US Constitution The Principles of The US Constitution and Their Effectiveness Today Module 21: The Legislative Branch of Government: Congress The Structure of Congress The Functions of Congress The Changing Powers of Congress Module 22: The Executive Branch of Government: President Formal Sources of Presidential Power as Outlined in The US Constitution and Their Use Informal Sources of Presidential Power and Their Use The Executive Office of the President (EXOP) Relationships Between The Presidency and Congress Relationships Between The Presidency And The Supreme Court Limitations on Presidential Power and Why This Varies Module 23: The Judicial Branch of Government The Nature and Role of The Supreme Court The Appointment Process for The Supreme Court Factors Influencing The President's Choice Of Nominee The Role of Judicial Activism and Judicial Restraint The Protection of Civil Liberties and Rights in The US Today The Effectiveness of The Supreme Court in Protecting Rights Module 24: The Electoral Process and Direct Democracy Electoral Systems in The USA Campaign Finance Key Ideas and Principles of The Democratic and Republican Parties Conflicts and Tendencies Interest Groups in The USA Module 25: Comparative Approaches Theoretical Approaches Similarities and Differences in The Constitution Legislatures: Congress and Parliament President and Prime Minister: Five Key Constitutional Differences Judiciary and Civil Rights How is this Course assessed? To assess your learning, you have to complete the assignment questions provided at the end of the course. You have to score at least 60% to pass the exam. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing this course, learners will be able to order an endorsed certificate as proof of their achievement. The hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £109 International: £109 + £10 (postal charge) = £119 CPD Accredited Certification from One Education After successfully completing this Politics course, you will qualify for the CPD Certification (CPD QS) certified certificate from One Education. Certification is available in both PDF & hardcopy format, which can be received by paying - PDF Certificate: £9 Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25 CPD 150 CPD hours / points Accredited by The CPD Certification Service Who is this course for? This Politics course is ideal for British citizens who want to gain a deeper understanding of UK politics Individuals who want to participate actively in politics Students of politics or related fields Anyone interested in politics or pursuing a career in public service Requirements There are no specific prerequisites to enrol in this course. Anyone and everyone can take this course. The course is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home! All you need is a passion for learning, literacy, and being over the age of 16. Career path Political Analyst (£30,000 - £60,000) Public Relations Officer (£22,000 - £45,000) Political Researcher (£24,000 - £42,000) Political Campaign Manager (£25,000 - £50,000) Lobbyist (£22,000 - £70,000) Civil Servant (£20,000 - £80,000) Diplomat (£27,000 - £80,000)

Good customer service isn’t about smiling through gritted teeth or memorising lines like a stage actor in a headset. It’s about knowing how to communicate clearly, listen properly, and defuse tense moments without sounding like you've been programmed by a call centre from 1998. This Customer Service Techniques Course is designed to equip learners with effective methods for handling questions, complaints, and everything in between — all while keeping their cool and their tone on the right side of friendly. Whether you’re responding to emails, picking up phones, or managing messages from someone who’s just found a scratch on their new sofa, this course offers structured, sensible guidance rooted in everyday scenarios. You’ll explore useful strategies for managing difficult conversations, improving response time, and creating customer interactions that actually feel... human. The focus is on clarity, consistency and tone — with no role-playing, motivational quotes or overly cheerful mascots in sight. It’s solid, well-structured customer service training for people who like straight answers and smooth conversations. Learning Outcomes: Understand the importance of customer service in business operations. Analyze customer needs and expectations to provide personalized customer service. Implement strategies for exceeding customer expectations and building lasting customer relationships. Develop effective communication skills for handling customer inquiries and complaints. Utilize innovative customer service strategies to create memorable customer experiences. "Customer Service Techniques" is a comprehensive course bundle designed to equip learners with the knowledge and skills necessary to deliver exceptional customer service. This course covers a range of topics, including the basics of customer service, customer follow-up, and innovative customer service strategies. With a focus on personalized service and effective communication, learners will develop the ability to build lasting relationships with their customers and exceed their expectations. This course bundle is ideal for customer service professionals, business owners, and entrepreneurs seeking to enhance their customer service skills. With a hands-on approach and real-world scenarios, learners will come away from this course with a valuable skill set that can be applied in a range of professional settings. ⊱⊱ Customer Service Techniques Course Curriculum Section 01: Introduction Section 02: History of Evolution Section 03: Customer Service Section 04: Customer Follow Up Section 05: Exceeding customer service Section 06: How to help? Section 07: Innovative customer service How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals seeking to enhance their skills and advance their careers. Business owners and entrepreneurs looking to create memorable customer experiences. Sales professionals seeking to enhance their customer service skills. Front-line employees looking to improve their customer service skills. Anyone interested in learning about the importance of customer service in business operations. Career path Customer Service Representative: £17,000 - £30,000 Sales Representative: £18,000 - £45,000 Customer Success Manager: £30,000 - £65,000 Marketing Manager: £25,000 - £70,000 Business Development Manager: £30,000 - £75,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Climate conversations are no longer reserved for environmentalists in lab coats or protesters chained to trees. From boardrooms to building sites, environmental management has become everyone’s business—especially if you're trying to stay relevant, responsible, and reputable. This CPD-accredited Environmental Management Certificate course offers a thorough introduction to the key principles, responsibilities, and strategies needed to understand environmental impact and improve sustainability across a variety of settings. Whether you’re aiming to sharpen your green credentials or looking to align with regulatory expectations, this online course delivers clear, up-to-date knowledge with a refreshingly straight-forward approach. With modules designed for accessibility, flexibility, and relevance, you’ll gain an informed perspective on pollution, waste, energy use, environmental law, and corporate responsibility. All without leaving your chair—or your tea. Course Curriculum: Module 01: Intro to Environmental Health Module 02: Waste, Pollution and Pollutants Module 03: Environment, Pollution, Climate Change and Health Module 04: Recovering Resources and Managing Waste Module 05: Food Waste Module 06: Plastic Module 07: Air Pollution Module 08: Water Module 09: Environmental Sustainability Module 10: Legal System Module 11: What is Environmental Law Module 12: International Environment Law Module 13: Environmental Organisations Module 14: National Environmental Legacy Act Module 15: The Environment and Economics Part 1 Module 16: The Environment and Economics Part 2 Module 17: Climate Change Module 18: Environmental Impact Assessment Module 19: Nature Conservation Module 20: Kyoto Protocol and Paris Agreement Module 21: Sustainable Development Module 22: Compliance and Governance of Law Module 23: Right to Information, Participation and Justice Module 24: Enforcement of Environmental Law Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Environmental Management Certificate - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Environmental Management Certificate - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Environmental Management Certificate - CPD Accredited training.

Overview of Creative Writing Course Words come alive through stories, poems, and ideas shared by creative writers. The Creative Writing Course helps people turn their thoughts into powerful writing. Whether it’s a novel that touches hearts, a children’s story that sparks joy, or a poem that expresses deep emotions, writing can make a big difference. Britain’s publishing industry is growing fast, worth over £6 billion and supporting more than 175,000 jobs. With more books being written and read every day, there are more chances than ever to become a successful writer. This Creative Writing Course teaches students how to write in many styles—fiction, non-fiction, poetry, horror, thrillers, and children’s books. You will learn how to build strong characters, write clear and real conversations, and improve your creative thinking. The course also helps with writing for business, editing your work, and creating proposals. These skills are important if you want your work to be published or used in different careers. Writers today need to know how to write for print and online readers. With independent publishers growing by 4% every year and more digital platforms available, there are many ways to share your work. The Creative Writing Course helps you become a confident writer ready for success. Whether you want to write your first book or improve your skills, this Creative Writing Course gives you the tools you need. Learning Outcomes By the end of the Creative Writing Course, students will be able to: Use basic creative writing skills to tell strong and interesting stories Write novels and non-fiction using clear structure and planning Create memorable characters and write realistic conversations Write in different styles like horror, thriller, murder mystery, and children’s stories Write poetry and improve thinking and writing skills Edit their own work and get it ready for publishing Who is this course for? Aspiring Authors – People who want to learn how to write stories, books, poems, or children’s stories and turn ideas into real writing Genre Lovers – Writers who enjoy horror, thrillers, or children’s books and want to improve their skills in these styles Business Writers – People who need strong writing skills for work, such as making proposals or writing business messages Creative Workers – Journalists, teachers, or marketers who want to add new writing skills to help in their careers Hobby Writers – Anyone who loves reading and writing and wants to learn more about writing and publishing Process of Evaluation After studying the Creative Writing Course Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Creative Writing Course Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don't need any educational qualification or experience to enrol in the Creative Writing Course. Career Path After finishing the Creative Writing Course, learners can work in many writing jobs, such as: Content Writer – £18,000 to £35,000 a year Copywriter – £20,000 to £45,000 a year Editorial Assistant – £16,000 to £28,000 a year Freelance Writer – £15,000 to £50,000 a year Publishing Assistant – £18,000 to £30,000 a year Course Curriculum Module 01: Introduction to Creative Writing Introduction to Creative Writing 00:13:00 Module 02: The Development of Creative Writing The Development of Creative Writing 00:16:00 Module 03: Novel Writing Novel Writing 00:18:00 Module 04: Writing Non-Fiction Writing Non-Fiction 00:16:00 Module 05: Creating Fictional Characters Creating Fictional Characters 00:29:00 Module 06: Writing Realistic Dialogue Writing Realistic Dialogue 00:14:00 Module 07: Writing Horrors, Thriller and Murder Stories Writing Horrors, Thriller and Murder Stories 00:21:00 Module 08: Writing for Children Writing for Children 00:16:00 Module 09: Writing Poetry Writing Poetry 00:19:00 Module 10: Proposal Writing Proposal Writing 00:27:00 Module 11: Critical Thinking Critical Thinking 00:15:00 Module 12: Business Writing Business Writing 00:25:00 Module 13: Other Writings Other Writings 00:28:00 Module 14: Editing, Evaluating and Getting Published Editing, Evaluating and Getting Published 00:24:00

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The English Courses For Adults Mini Bundle is specially designed to make you job-ready in customer service, education, administration, and any role requiring polished communication. By mastering English literature, English grammar, TEFL, ESOL, and telephone etiquette, you’ll have the confidence and skills employers demand. Don’t let language barriers hold you back—equip yourself to excel and secure that job. Description Effective communication is a gateway to employment in many industries, and this bundle ensures you speak, understand, and engage with professionalism. Covering English literature, English grammar, TEFL, ESOL, and telephone etiquette, the program targets the precise skills employers value in adults transitioning to the workforce or upskilling. Understanding English literature enhances your cultural literacy and critical thinking, which enriches teaching, content creation, and professional conversations. Strong English grammar is essential for clear written and spoken communication, ensuring you avoid misunderstandings in any workplace. TEFL and ESOL qualifications open doors in education and support roles for non-native English speakers. These skills demonstrate your ability to teach and assist learners of English, highly sought in diverse workplace environments. Adding telephone etiquette rounds out the package with skills crucial for frontline communication roles. Knowing how to handle calls professionally is a must-have for customer service, admin, and support roles. With this blend of English literature, English grammar, TEFL, ESOL, and telephone etiquette, you’ll be more employable and ready for workplace success. FAQ Q: Who should enroll in this bundle? Adults seeking jobs or career advancement in teaching, customer service, administration, or any role requiring strong English literature, English grammar, TEFL, ESOL, and telephone etiquette. Q: Will this help me find a job? Yes, employers prioritize candidates with clear communication skills in English literature, English grammar, TEFL, ESOL, and telephone etiquette. Q: Are these skills useful for non-native speakers? Very much so—TEFL, ESOL, and telephone etiquette are designed to support non-native speakers entering English-speaking workplaces. Q: When is the best time to start? Now. Demand for employees with these competencies in English literature, English grammar, TEFL, ESOL, and telephone etiquette is rising fast.

Basic Business Communication Skills Course Overview This course on Basic Business Communication Skills is designed to equip learners with essential communication techniques for effective interaction in the business world. Covering key areas such as written communication, verbal communication, and non-verbal cues, it ensures that learners understand the importance of clarity, tone, and professionalism in business settings. By the end of the course, participants will be able to communicate more confidently and effectively with colleagues, clients, and stakeholders, enhancing their overall career prospects. Course Description The Basic Business Communication Skills course delves deeper into the foundations of business communication, focusing on email etiquette, telephone communication, meetings, and presentations. Learners will explore various communication channels and how to adapt their style for different audiences, whether in a formal or informal setting. By engaging with practical examples and scenarios, learners will develop the ability to express ideas clearly and professionally, strengthen relationships, and improve team dynamics. This course is invaluable for anyone looking to improve their ability to communicate effectively in a professional environment. Basic Business Communication Skills Curriculum: Module 01: Introduction to Business Communication Module 02: Effective Written Communication Module 03: Telephone and Digital Communication Etiquette Module 04: Non-Verbal Communication and Body Language Module 05: Communicating in Meetings and Presentations Module 06: Communicating Across Cultures Module 07: Conflict Resolution and Difficult Conversations (See full curriculum) Who is this course for? Individuals seeking to enhance their communication skills in the workplace. Professionals aiming to improve their career prospects through stronger communication. Beginners with an interest in business communication. Those looking to refine their interpersonal communication abilities. Career Path Office Administrator Customer Service Representative HR Assistant Project Coordinator Marketing Specialist Sales Executive