44668 Courses in Cardiff delivered Online

Efficient offices don’t run on coffee alone – they run on the steady hands of skilled managers and receptionists who know how to keep everything ticking without fuss or fluster. This CPD-accredited course is your passport to mastering the essentials of office coordination, administrative systems, and reception etiquette that make businesses function like a well-rehearsed string quartet (minus the violins). Whether you're looking to refine your organisational flair or finally understand what “scheduling synergy” actually means, this course has your back – with zero jargon and a touch of charm. We’ll guide you through key office procedures, professional communication techniques, document management, and the gentle art of telephone diplomacy. You'll also get the lowdown on digital tools that can turn chaos into calendar invites. Whether you're already perched behind the front desk or eyeing a career in office administration, this course offers structured learning without requiring a stapler in hand. It’s all designed to help you function with confidence, deliver impeccable service, and maybe even tame that printer that bites. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Core Skills Required Module 02: Self-Management (I) Module 03: Self-Management (II) Module 04: Time Management (I) Module 05: Time Management (II) Module 06: Organizing and Planning (I) Module 07: Organizing and Planning (II) Module 08: Communication (I) Module 09: Communication (II) Module 10: Additional Challenges Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Office Management and Receptionist Skills - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Office Management and Receptionist Skills - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Office Management and Receptionist Skills - CPD Accredited training.

Register on the Essential Study Skills: Strategies for Ultimate Success today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Essential Study Skills: Strategies for Ultimate Success is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Essential Study Skills: Strategies for Ultimate Success Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Essential Study Skills: Strategies for Ultimate Success, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Essential Study Skills Introductory video 00:04:00 Types of study Why do you study? 00:05:00 How do you learn? How do you learn? 00:04:00 Acrostics, Acronyms, Analogies and Mnemonics Acrostics 00:03:00 Acronyms 00:02:00 Analogies 00:01:00 Mnemonics 00:04:00 Reading Reading video - styles & methods 00:06:00 Condensing and Summarising Keywords 00:03:00 Tree structures/diagrams 00:01:00 Spider diagrams 00:02:00 Mind maps 00:01:00 Concept maps 00:02:00 Cue Methods Flash cards 00:02:00 Note taking Skeleton prose 00:04:00 The Cornell Note Taking System 00:03:00 Studying from books PQRST & SQ3R methods 00:07:00 Prioritisation The traffic light approach 00:03:00 Visual methods Method of Loci 00:06:00 The peg or hook system 00:01:00 Auditory Auditory approaches 00:02:00 Don't miss anything out! BRG 00:01:00 PEE 00:02:00 A general strategy The ASPIRE approach 00:03:00 Summary Summary video 1 00:10:00 Summary video 2 00:08:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Strategic Thinking: Virtual In-House Training The goal of this course is to provide you with the building blocks and the motivation to develop the critical skill of strategic thinking. The participants will consider a four-part model that distinguishes strategic thinking from strategic planning and managing. With that understanding, you will investigate the critical components of strategic thinking and how to apply it effectively. What you Will Learn Define strategic thinking and distinguish it from strategic planning and management Explain a high-level approach to gaining strategic thinking skills Integrate other interpersonal skills, such as self-awareness, systems thinking, leadership, constructive conflict, and collaboration, into the fabric of strategic thinking skills Select appropriate techniques to apply strategic thinking in specific situations Recognize and emulate effective strategic thinking behaviors Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Interactive event: Define Strategic Thinking (ST) Interactive event: Discuss relationship of ST with Strategic Planning, Management and Decision Making Strategic Level Framework - Tying it all together Strategic thinking attributes Strategic Thinking Critical Success Factors Strategic Thinking Critical Success Factors - 5-part model Strategic Thinking and the Organization Critical Success Factors Model applied to an organization Tools Introduction (5): Environmental, 5 Forces, SWOT, Value Proposition, Integral Theory of Worldview Video: Fog of War Strategic Thinking and the Individual Critical Success Factors Model applied to an individual Tools Introduction (5): Thinking Styles, Six Thinking Hats, Reverse Thinking, Systems Thinking, Integral Theory of Worldview Strategic Thinking at the Interpersonal and Team Levels Emotional Intelligence - Self Awareness and Working With Others Team Leadership and Trust Constructive Conflict as the Gateway to Collaboration Interactive event: Testing the Models - Challenge Perspective; What's Missing Applying the critical skill of Strategic Thinking Worldview: Team versus client Trusted Advisor Interactive event: Doing what is asked (Case study, wherein participants review the default case scenario prepared for this workshop and add specific details to make the scenario more relevant to their experiences / needs. Teams develop an action plan for applying ST concepts and techniques they have learned here to the situation, then compare and contrast results.)

Register on the Functional Skills - Fitness today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Functional Skills - Fitness is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Functional Skills - Fitness Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Functional Skills - Fitness, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Introduction Introduction To Functional Fitness Training 00:01:00 What Is Functional Fitness 00:08:00 Benefits Of Functional Fitness Benefits Of Functional Fitness 00:08:00 Functional Fitness & Other Exercises 00:08:00 Common Mistakes With Functional Fitness 00:07:00 Functional Fitness Training Areas Functional Fitness & Power 00:08:00 Functional Fitness & Strength 00:07:00 Functional Fitness & Range Of Motion 00:06:00 Functional Fitness & Balance & Endurance 00:07:00 Conclusion to Functional Fitness Training Conclusion 00:01:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

As a receptionist, you will act as the face of your company. You'll be the first person that clients and customers meet, so the impression you make will speak volumes about the way your company does business. The Professional Receptionist Skills Diploma is designed to equip you with all the essential skills you will need to be an integral member of any company in this crucial role. You will learn great administration skills, excellent IT and keyboard skills and how to conduct yourself as a professional receptionist. In fact, with your completed diploma, you will be able to effortlessly manage the most demanding tasks making you a highly valued member of any business. Why choose this course Earn a e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Professional Receptionist Skills Diploma is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more about this subject.

Overview This comprehensive course on Personal and Networking Skills will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Personal and Networking Skills comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Personal and Networking Skills. It is available to all students, of all academic backgrounds. Requirements Our Personal and Networking Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 7 lectures • 00:45:00 total length •Why Is Networking Powerful?: 00:05:00 •Networking Paradigm Shifts: 00:03:00 •You've Got To GIVE To GET: 00:08:00 •The Power Of 'Likeability': 00:09:00 •Making The Connection: 00:06:00 •Great Places To Network: 00:08:00 •The Power Of Mentors: 00:06:00

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Insightful leaders understand the importance of employee collaboration and a solid team ethos. Highly efficient and self-learning teams only achieve top performance when leaders and team members are aligned with regard to diversity, equity and inclusion. This is a highly interactive and tailored workshop with two tracks: Upper Management Track and Midde Management/Staff Track. Optimised for tailored audiences Built for groups of 20+ Led by experienced and certified professionals Specialised to address issues around inclusivity and equity in all industries Program Details For Upper Management Teams Module 1 – The Empowered Leader: 15 Characteristics Module 2 – Communication and Listening Skills Module 3 – Empowering and Respecting Employees Module 4 – (DEI) Principles for Full Cultural Inclusivity For Middle Management & Staff Teams Module 1 – Typical Struggles Module 2 – Support for Growth Module 3 – Get Inspired Module 4 – See What it Looks Like Investment Fee: £50,000 25 participants max per 12-week cohort TRAINING FORMAT : 16 - Week Cohorts Delivered in 1-hour sessions Virtually Facilitated Sessions Corporate DEI Program One Pager

Start your career as an IT Support Engineer and earn up to £34,000 per month. Are you looking to get a job in the rewarding field of IT? Do you want to earn a lot of money monthly by spending less? Our IT Support Job Ready Program is here to make that possible! It is your ultimate gateway to learning IT skills and launching a successful career in this ever-evolving industry. With our comprehensive career bundle, we don't just educate you; we guide you every step of the way until you land that dream job. This exclusive IT Support Job Ready program includes an expertly made collection of courses, each designed to build your expertise from the ground up. Our mission is simple - to be your trusted partner every step of the way, from Training to Employment. In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring IT professionals, so we can help you get the job you want. If you are not happy with our service, we also offer a 100% money-back guarantee. With us, you have nothing to risk and everything to gain. So what are you waiting for? Enrol in our IT Support Job Ready Program today and start your journey to becoming a successful IT professional! If you have any questions, you can contact us. We will be happy to provide you with all the information you need. Who Choose Us? So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our IT Support Technician Job Ready Program: Personalised Guidance: Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some experience, we will guide you towards honing your skills and developing a strong foundation in Business Analysis. One-On-One Consultation Sessions with Experts: Gain invaluable insights and guidance from seasoned professionals who have thrived in the IT Support field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking IT Support Technicians. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Our aim is to maximise your employment prospects and provide you with a range of exciting opportunities to choose from. Interview Preparation: We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. Money-Back Guarantee: Your satisfaction is our top priority. We are confident in the quality of our training and support, which is why we offer a 100% money-back guarantee. Continuous Career Support: Our commitment doesn't end when you secure a job. We'll be there for you throughout your career journey, offering continued support and guidance. Whether you need advice on career advancement, assistance with new projects, or simply a friendly ear to share your achievements, we'll be your trusted partner for long-term success. Courses we will provide once you enrol in the program: Course 01: Windows 10 Pro Complete Training Course 02: Learning Computers and Internet Course 03: Encryption Course 04: Internet of Things Course 05: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 06: Secure Programming of Web Applications Course 07: Building Your Own Computer Course 08: Cloud Computing Training Course 09: Data Center Training Essentials: General Introduction Course 10: Cisco ASA Firewall Training Course 11: ICT: Information and Communication Technology Course 12: Success- The 7 Skills To Success, Confidence & Achievement Course 13: IT Helpdesk Support Essentials Course 14: Functional Skills IT The IT Support Job Ready Program with Career Support & Money Back Guarantee is completed in 9 easy steps: Step 1: Enrol in the Programme Join our ENTRY LEVEL IT Support Training for lifetime access to 14 IT Network Infrastructure courses, complete with secure registration and a 14-day money-back guarantee. Step 2: Initial One-On-One Counselling Session After enroling in the IT Support Training, connect with a career mentor in an initial session to tailor your learning path based on your career goals and skills. Step 3: Certification upon Course Completion After learning from the IT Support courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. These certificates will prove that you're an expert in the subject. Step 4: CV Revamping We'll professionally enhance your CV and LinkedIn profile to effectively showcase your skills in IT Support for the IT/Web industry. Step 5: Building Network and Submitting CV We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your IT Support career goals, including high-profile connections on LinkedIn. Step 6: Interview Preparation: Access our IT Support Training interview question database and practice with simulated interviews for feedback and improvement. Step 7: Securing Job Interviews Leveraging our partnerships with leading companies, we'll secure IT Support job interviews for you. We'll ensure you get the opportunity to showcase your skills to potential employers and get the dream job you want. Step 8 Post-Interview Support: We'll provide a debriefing session to reflect on your performance and identify areas of improvement for future IT Support interviews if necessary. Step 9 Job Celebration and Ongoing Support: Once you've secured your dream job in ENTRY LEVEL IT Support Engineer, it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT Support Job Ready Program is perfect for: Aspiring IT professionals eager to enter the tech industry. Career changers looking to transition into IT support. Recent graduates aiming to enhance their employability in IT. Self-taught tech enthusiasts seeking formal training and certification. Anyone needing structured guidance and support to secure an IT job. Requirements No experience is required. Just enrol & start learning. Career path After completing this IT Support Job Ready Program, you will be able to get different jobs such as: IT Support Technician: £20,000 - £40,000 Network Administrator: £25,000 - £50,000 Cybersecurity Analyst: £30,000 - £75,000 Cloud Computing Specialist: £35,000 - £80,000 Data Center Technician: £25,000 - £65,000 Systems Administrator: £30,000 - £70,000 IT Project Manager: £40,000 - £100,000 Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Student ID Card Digital certificate - Included

Leadership Skills Approved Online Training