52378 Courses in Cardiff delivered Online

The objective of the Level 7 Diploma in Tourism and Hospitality Management qualification (Accredited by Othm, UK) is to provide tourism industry professionals with the specialist knowledge needed to advance their careers. This Level 7 Diploma in Tourism and Hospitality Management is also helpful for graduates who are entering the tourism and hospitality sector for them to gain the skills needed to manage business operations. The qualification provides learners with a contemporary, critical, and international programme that supports their development as managers with a lifelong-learning orientation. The qualification also enables the learners to analyse complex management problems and to apply and adapt specialist skills and technical terminology to propose solutions to these problems informed by best practice and contemporary research. Successful completion of Level 7 Diploma in Tourism and Hospitality Management enable learners to progress into or within employment and/or continue their study towards a relevant Master's programme with advanced standing. Level 7 Diploma in Tourism and Hospitality Management Key Highlights of level 7 Diploma in Tourism and Hospitality Management programme are: Program Duration: 9 Months (Can be Fast tracked) Program Credits: 120 Credits Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. LSBR Alumni Status No Cost EMI Option The Diploma in Tourism and Hospitality Management - Level 7 will teach you to analyse complex management problems and to apply and adapt specialist skills and technical terminology to propose solutions to these problems informed by best practice and contemporary research. Upon successful completion of the programme, you will also become eligible to gain direct entry into relevant Master's and MBA degree programme. Mandatory units (Total Credits: 120) The OTHM Level 7 Diploma in Tourism and Hospitality Management qualification consists of 6 mandatory units for a combined total of 120 credits Strategic Management and Marketing (20 credits) Destination Management (20 credits) International Tourism Policy and Development (20 credits) E-Tourism and Social Media (20 credits) Advanced Research Methods (20 credits) Organisational Behaviour in International Contexts (20 credits) Who is this course for? Working Professionals Level 6 / Year 3 of a three-year UK Bachelor's degree holders or learners who are looking for Career Progression. A formal Postgraduate qualification leading to award of degrees in future. Requirements For entry onto the Level 7 Diploma in Tourism and Hospitality Management qualification, learners must possess: An honours degree in related subject or UK level 6 diploma or an equivalent overseas qualification. Learner must be 18 years or older at the beginning of the course. No formal qualification is required from mature learners (over 21 years) who have relevant management experience. Please speak to the Admissio Counsellors for waiver information. Career path Become eligible to gain direct entry into relevant Master's degree programme after completion of your Level 7 Diploma in Tourism and Hospitality Management Completion of your qualification will meet the University standard academic entry requirements. However, each applicant will be subject to individual assessment and other entry requirements which may affect university entry.

The objective of Level 7 Diploma in Human Resource Management qualification (accredited by OTHM, UK) is to provide learners with the skills and understanding in Human Resource Management (HRM) that align with good strategic decision making to maintain organisations' competitive advantage. You will acquire knowledge through an integrated approach of theory in Human Resource Management and practice using real-time activities. Successful completion of this qualification will develop learners' Strategic Human Resource Management and Leadership skills and their ability to focus on the requirements of implementing an organisation's strategy. The Level 7 Diploma in Human Resource Management qualification enables learners to progress into or within employment and/or to work toward a relevant Master's programme with advanced standing. Level 7 Diploma in Human Resource Management Key Highlights of Level 7 Diploma in Human Resource Management programme are: Program Duration: 9 Months (Can be Fast tracked) Program Credits: 120 Credits Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. LSBR Alumni Status No Cost EMI Option The Level 7 Diploma in Human Resource Management will develop and enhance your knowledge and skills in Human Resource Management (HRM) that align with good strategic decision making to maintain organisations' competitive advantage. It will also acquire knowledge through an integrated approach of theory in HRM and practice using real-time activities. Upon successful completion of this Level 7 Diploma in Human Resource Management programme, you will also become eligible to gain direct entry into relevant Master's and MBA degree programme. Mandatory units (Total Credits: 120) The OTHM Level 7 Diploma in Human Resource Management qualification consists of 6 mandatory units for a combined total of 120 credits Strategic Human Resource Management (20 credits) Engagement of Employees and Organisational Learning (20 credits) Leadership Development and Performance Management (20 credits) Global Resourcing, Talent and Reward Management (20 credits) Managing Employment Relations and Employment Law (20 credits) Research Methods (20 credits) Who is this course for? Working Professionals Level 6 / Year 3 of a three-year UK Bachelor's degree holders or learners who are looking for Career Progression. A formal Postgraduate qualification leading to award of degrees in future. Requirements For entry onto the Level 7 Diploma in Human Resource Management qualification, learners must possess : An honours degree in related subject or UK level 6 diploma or an equivalent overseas qualification. Learner must be 18 years or older at the beginning of the course. No formal qualification is required from mature learners (over 21 years) who have relevant management experience. Please speak to the Admission Counsellors for waiver information. Career path Become eligible to gain direct entry into relevant Master's degree programme after completion of your qualification Completion of your qualification will meet the University standard academic entry requirements. However, each applicant will be subject to individual assessment and other entry requirements which may affect university entry.

The objective of Level 7 Diploma in Logistics and Supply Chain Management qualification (accredited by OTHM, UK) is to broaden learners' understanding of logistics and supply chain management and is designed for those who wish to prepare for a first professional role and future career in the field. It is also suitable for logistics and supply chain professionals in the early stages of their career looking to enhance their knowledge and skills and move to the next level professionally. Successful completion of this qualification in Logistics and Supply Chain Management at Level 7 will equip learners with the specialist knowledge and skills needed to further their career as a logistics and supply chain professional as well as the opportunity to embark on further study towards a relevant Master's programme with advanced standing. Level 7 Diploma in Logistics and Supply Chain Management Key Highlights Program Duration: 9 Months (Can be Fast tracked) Program Credits: 120 Credits Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. LSBR Alumni Status No Cost EMI Option The Level 7 Diploma in Logistics and Supply Chain Management will equip you with the specialist knowledge and skills needed to further your career as a logistics and supply chain professional as well as provide you with the opportunity to embark on further study towards a relevant Master's programme with advanced standing. Upon successful completion of the programme, you will also become eligible to gain direct entry into relevant Master's and MBA degree programme. Mandatory units (Total Credits: 120) The OTHM Level 7 Diploma in Logistics and Supply Chain Management qualification consists of 6 mandatory units for a combined total of 120 credits Logistics Management (20 credits) Supply Chain Planning, Modelling and Analytics (20 credits) Procurement and Supply Management (20 credits) Supply Chain and Operations Strategy (20 credits) Sustainable Operations Management (20 credits) Business Research Methods (20 credits) Who is this course for? Working Professionals Level 6 / Year 3 of a three-year UK Bachelor's degree holders or learners who are looking for Career Progression. A formal Postgraduate qualification leading to award of degrees in future. Requirements For entry onto the Level 7 Diploma in Logistics and Supply Chain Management qualification, learners must possess: An honours degree in related subject or UK level 6 diploma or an equivalent overseas qualification. Learner must be 18 years or older at the beginning of the course. No formal qualification is required from mature learners (over 21 years) who have relevant management experience. Please speak to the Admission Counsellors for waiver information. Career path Become eligible to gain direct entry into relevant Master's degree programme after completion of your Level 7 Diploma in Logistics and Supply Chain Management Completion of your qualification will meet the University standard academic entry requirements. However, each applicant will be subject to individual assessment and other entry requirements which may affect university entry.

Take your understanding of business finance to new heights with this QLS-endorsed course, tailored to provide you with essential knowledge and insights into financial principles in a business context. Whether you're a budding entrepreneur or looking to expand your corporate skill set, this course offers an in-depth exploration of the financial concepts that form the backbone of any successful organisation. You'll delve into the fundamentals of financial management, from budgeting and cash flow management to understanding financial statements and ratios. With a clear, straightforward approach, this course ensures that complex finance terms and concepts are made accessible to all learners. It is ideal for those who wish to build their financial literacy without stepping into a classroom setting. Upon completion, you will gain the confidence to analyse financial reports and make informed decisions that support business growth and sustainability. The flexibility of this online course means that you can learn at your own pace, whenever it suits you. It’s a valuable resource for anyone keen to sharpen their financial acumen and move forward in their professional career with clarity and competence. Business Finance QLS Bundle Includes the following Courses Course 01: Award in Business Finance at QLS Level 2 Course 02: Financial Investigator Course 03: Investment Course 04: Tax Accounting Course 05: Budget & Forecast Key Features of Business Finance Eligibility for QLS endorsed certificate upon successful completion of the Business Finance course Free CPD Accredited Course Fully online, interactive Business Finance course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Business Financetraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Business Finance course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Business Finance course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Business Finance course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Business Finance course, learners will be able to order an endorsed certificate, titled: Award in Business Finance at QLS Level 2, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Business Finance basics. Requirements No prior degree or experience is required to enrol in this Business Finance course. Career path This Business Finance Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

The Accounting & Bookkeeping Award at QLS Level 2 is designed to provide a clear and structured understanding of essential accounting principles and bookkeeping practices. This course offers a focused introduction to managing financial records with confidence, covering everything from the preparation of accurate financial statements to understanding the nuances of tax accounting. With a strong emphasis on theory and application within modern software environments, learners will explore key accounting tools such as Microsoft Excel and QuickBooks, gaining the knowledge needed to navigate today’s financial landscape efficiently. Through this course, participants will develop the ability to analyse financial statements and grasp the fundamental processes behind financial record-keeping. The inclusion of specialised modules on tax accounting ensures that learners appreciate the impact of taxation within business finance. Delivered entirely online, this award provides flexible learning suited to a variety of schedules, making it ideal for anyone aiming to enhance their knowledge in accounting and bookkeeping without the need for physical attendance. Whether you are a beginner or looking to refresh your skills, this course sets a strong foundation for further professional development in the accounting field. Our Accounting & Bookkeeping course is endorsed by the Quality Licence Scheme - QLS, ensuring you acquire new skills and enhance your professional development. Accounting & Bookkeeping QLS Bundle Includes the following Courses Course 01: Award in Accounting & Bookkeeping at QLS Level 2 Course 02: Financial statement Analysis Course 03: Microsoft Excel in Accounting Course 04: QuickBooks Course 05: Tax Accounting Key Features of Accounting & Bookkeeping Eligibility for QLS endorsed certificate upon successful completion of the Accounting & Bookkeeping course Free CPD Accredited Course Fully online, interactive Accounting & Bookkeeping course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Accounting & Bookkeeping training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Accounting & Bookkeeping course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Accounting & Bookkeeping course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Accounting & Bookkeeping course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Accounting & Bookkeeping course, learners will be able to order an endorsed certificate, titled: Award in Accounting & Bookkeeping at QLS Level 2, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Accounting & Bookkeeping basics. Requirements No prior degree or experience is required to enrol in this Accounting & Bookkeeping course. Career path This Accounting & Bookkeeping Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Property Management There has never been a better time to start a career in Property Management, with more companies looking for Property Managers to oversee and manage their properties daily. Through this course, you will learn everything you need to know about Property Management and become an expert in the field. Enrolling in this Property Management course will also provide you with information on the realities of a career in property management or production and why it is a good choice. This Property Management course will help you get started in the property industry. This Training Tale Property Management course will teach you how to make a good first impression on tenants and keep them on board for the long term. This course goes into great detail about the property market in the United Kingdom. The Property Management course will also teach you how to list and market a property, rent out a property, process applications, and much more. If you are new to this field or want to advance your career, this Property Management course will help you achieve your goals. Learning Outcomes After completing this Property Management course you will be able to: Find out more about land management. Recognize the ethical obligations of a property manager. Recognize the position and duties of a property manager. List and sell assets. Get cutting-edge guidance on the entire property management process. Keep long-term tenants. Look at the land management regulations in the United Kingdom. Free Courses included with Property Management Course Course 01: Property Development Diploma Course 02: Estate Agent Diploma Course 03: Level 7 Facilities Management Property Management Course Curriculum of Property Management Module 1: A Brief Overview Property Management Module 2: Functions of a Property Manager Module 3: Listing Marketing and Properties Module 4: The Leasing and Tenancy Agreement Module 5: UK Property Market Changes: An Opportunity Certificate of Completion You will receive a course completion certificate for free as soon as you complete of the Property Management Course Property Management 51:00 1: Property Management 51:00 PDF Who is this course for? Property Management Property Management is an excellent course for those who want to become experts in the area. This course is open to those interested in property management, including property owners and managers. Requirements Property Management There are no specific requirements for this Property Management course because it does not require any advanced knowledge or skills. Career path Property Management Certificates Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed

The MOST DEMANDED PATHWAY are WAITING for YOU. Every day, hundreds of houses get sold in the UK. And at the heart of all these transactions, there's one person who ensures that the transfer of ownership of the properties is as smooth as possible, a - CONVEYANCER. Do you think so many houses would get sold every day if the ownership transfer process was complicated and convoluted? Probably not. Conveyancers make life easier for property buyers and sellers, and thus they are always in demand. This Course is a quick and easy way to learn the essentials of Conveyancing. With its step by step lessons and no fluff method of content delivery, the course saves you time and money as it's available at a discounted price at the moment. Get 11 CPD Accredited Courses: Course 01: Conveyancing Course 02: Property Law Course 03: Conveyancing Law Course 04: Conveyancing Transactions Course 5: Conveyancing Documentation & Taxation Course 6: Fundamentals of Real Estate and Property Investment Course 7: Residential Property Sales Course 8: Influencing and Negotiation Skills Course 9: Social Housing Management Course 10: Wills and Probate Law Course 11: Property Law: License, Mortgage & Security If you are planning on becoming a conveyancer in the future, then the skills you learn here are going to be really useful. Enrol now and quickly learn Conveyancing. This Course has been designed and developed by Conveyancing industry specialists who have been in the business for years. You'll get easy to understand lessons, and you will gain valuable insights into the world of Conveyancing. Key Highlights for the Recruitment Course: 11 CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced online course Modules These bundle course will cover following topics: Topic 01: Introduction to Conveyancing Topic 02: Key Conveyancing Fundamentals Topic 03: Landlord and Tenant Topic 04: Land Registry Updates and Law Topic 05: Law of Contract Topic 06: Property Law & Conveyancing Practice Topic 07: Standard Conveyancing Transactions Topic 08: Understanding Accounting Procedures for Conveyancing Transactions Topic 09: Preparing Legal Documents Topic 10: Taxation Issues for Conveyancers Each topic has been designed to deliver more information in a shorter amount of time. This makes it simple for the learners to understand the fundamental idea and apply it to diverse situations. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this course. Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs, such as- Bookkeeper/Accounting Assistant Agency Advisor Real Estate Agent Projects Area Supervisor Settlement Processor Licensed Transaction Coordinator Associate Attorney Legal Assistant Certificates CPD Accredited PDF Certificate Digital certificate - Included After successfully completing this course, you can get 11 CPD accredited digital PDF certificate for free. Certificate of completion Hard copy certificate - £9.99 After successfully completing this course, you can get CPD accredited hardcopy certificate for £9.99 each. The delivery charge for the hardcopy certificate inside the UK is free, and international students need to pay £9.99 to get their hardcopy certificate.

Project Stakeholder Relationship Skills (Virtual) This course is designed to provide project managers with the ability to: Analyze the complexities of major stakeholder relationship categories Apply the most appropriate interpersonal relationship skills to the different categories of relationships Align the dynamic needs of the stakeholders with a project's objective throughout the project life cycle What You Will Learn At the end of this program, you will be able to: Gain a deep understanding of the Scrum Framework - the theory, practices, roles, rules, and values - as defined in The Scrum Guide Understand, in detail, the role of Scrum Master, and how the role interacts with different members of the Scrum Team and other stakeholders Master the Scrum principles to better understand their application when returning to the workplace Understand how to construct an effective development team with an appropriate mix of skills and experience Know how to act as a servant-leader for the Scrum Team, promoting and enabling self-organization to create high-value products. Learn how to facilitate Scrum Events and remove impediments to the Scrum Team's progress Help Scrum Product Owners shape and refine product backlogs to guide early and incremental delivery of valuable products Drive adoption of the Scrum framework for more effective product and solution development, working with stakeholders and other Scrum Masters to improve its effectiveness Foundation Concepts Stakeholders and project success Stakeholder management research Managing stakeholder relationships Identifying Stakeholders Stakeholder categories Stakeholder relationships across the project life cycle Tools and techniques for identifying stakeholders Assessing Stakeholders Assessing stakeholder relationships Recognizing stakeholder attitudes toward the project Analyzing stakeholders Using other types of stakeholder assessments Building Stakeholder Relationships The importance of psychological safety Building trust and getting results The anatomy of trust Navigating Challenging Situations Dynamics of conflict Responding to conflict Managing difficult conversations

The Professional Certificate Course in Nature of Multinational Enterprises & Their Role in Globalisation provides a comprehensive overview of multinational companies (MNCs), including their functions and characteristics, and factors that have affected their growth. The course also covers MNCs' advantages and disadvantages for host countries, as well as entry strategies for MNCs, such as strategic alliances and greenfield acquisitions. China is used as a case study to examine the importance of knowledge of the local partner's market, regulations and requirements of the local government, and the financial management of MNCs. The course also explores the concept of international diversification and features a case study of Polish multinationals. Overall, the course equips learners with a solid understanding of MNCs and their role in globalisation. The Professional Certificate Course in Nature of Multinational Enterprises & Their Role in Globalisation covers topics such as the functions and characteristics of MNCs, factors affecting their growth, and entry strategies. After the successful completion of the course, you will be able to learn about the following, Multinational Company. Functions, Characteristics of MNCs Factors That Affected MNCs' Growth MNCs' Advantages And Disadvantages For The Host Countries Entry Strategy For MNC's. China and the Strategic Alliance Knowledge of the Local Partner's Market: Regulations and Requirements of the Local Government: Greenfield Acquisition: A Study of Polish Multinationals. Financial Management for Multinational Companies. International Diversification The Nature and Role of Multinational Enterprises course provides a comprehensive overview of multinational companies (MNCs), including their functions and characteristics, and factors that have affected their growth. The course also covers MNCs' advantages and disadvantages for host countries, as well as entry strategies for MNCs, such as strategic alliances and greenfield acquisitions. China is used as a case study to examine the importance of knowledge of the local partner's market, regulations and requirements of the local government, and the financial management of MNCs. The course also explores the concept of international diversification and features a case study of Polish multinationals. Overall, the course equips learners with a solid understanding of MNCs and their role in globalisation. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. The Nature and Role of Multinational Enterprises The course explores The Nature and Role of Multinational Enterprises. The Nature and Role of Multinational Enterprises Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience Business professionals Anyone interested in the global economy and the role of multinational enterprises International trade enthusiasts Students of business, economics, and international relations Government officials and policymakers Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

"This course aims to explore the intricate link between buyer behavior and effective promotional strategies, emphasizing e-consumer behavior within the digital landscape. Participants will delve into the pivotal role of digital technologies in elevating customer experience, leveraging algorithms, artificial intelligence, mastering online complaint resolution, and post-purchase management. Moreover, it covers integrated marketing communications and relationship marketing, equipping learners with the expertise to assess marketing metrics for proficient customer relationship management upon completion." "After completing this course successfully, learners will gain proficiency in the following key areas: Understanding buyer behavior and effective promotional strategies. Analyzing e-consumer behavior in the digital realm. Implementing digital technologies to enhance customer experience. Harnessing algorithms and Artificial Intelligence for effective utilization. Excelling in online complaint handling and post-purchase management. Implementing integrated marketing communications and relationship marketing strategies. Evaluating marketing metrics for proficient customer relationship management." This course aims to explore the relationship between buyer behavior and promotional strategies, with a specific focus on e-consumer behavior in a digital context. It will examine the impact of digital technologies on customer experience, including the use of algorithms and artificial intelligence. The course will also cover topics such as online complaint handling and post-purchase management, integrated marketing communications, and relationship marketing. Additionally, students will learn how to evaluate marketing metrics to manage customer relationships effectively. This course aims to explore the relationship between buyer behavior and promotional strategies, with a specific focus on e-consumer behavior in a digital context. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Managing Customer Experience Communication Self-paced pre-recorded learning content on this topic. Managing Customer Experience Communication Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Customer Experience Communication Manager Customer Journey Communication Specialist Experience Design and Communications Lead Customer Relations Communications Coordinator Brand Experience Manager Customer Engagement Strategist Digital Customer Experience Manager Customer Experience Communications Analyst User Experience Communication Consultant Customer Insight and Engagement Officer   Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.