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52224 Courses in Cardiff delivered Online

Climate Science Explained: Understanding Earth's Climate

4.5(3)

By Studyhub UK

Dive deep into the mysteries of our planet's climate with 'Climate Science Explained: Understanding Earth's Climate.' As climate patterns shift and Earth's future hangs in the balance, understanding these changes becomes crucial. This comprehensive course charts the journey from the birth of climate science, through the intricate web of climate change effects, to the international strategies designed to combat these shifts. By the end, you'll be well-equipped with a solid grasp of the multifaceted aspects of our planet's evolving climate. Learning Outcomes Comprehend the foundational principles of climate science and the historical context of climate change. Analyse the connection between climate change and phenomena such as extreme weather events and oceanic interactions. Evaluate the impact of climate change on energy systems, agriculture, and public health. Develop strategies for effective climate change mitigation, adaptation, and advocacy. Understand the role of international cooperation and policies in shaping the future of global climate scenarios. Why buy this Climate Science Explained: Understanding Earth's Climate? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Climate Science Explained: Understanding Earth's Climate there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Climate Science Explained: Understanding Earth's Climate for? Individuals keen to understand the scientific basis of global climate patterns. Policy makers aiming to base decisions on sound climate science. Environmental advocates seeking knowledge to strengthen their campaigns. Agriculturalists aiming to navigate climate-driven challenges. Health professionals concerned about climate-related health risks. Prerequisites This Climate Science Explained: Understanding Earth's Climate does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Climate Science Explained: Understanding Earth's Climate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Climate Scientist: £30,000 - £50,000 Environmental Policy Analyst: £25,000 - £45,000 Climate Change Advocate: £28,000 - £52,000 Agriculture Climate Advisor: £27,000 - £49,000 Climate Health Specialist: £35,000 - £55,000 Climate Communications Specialist: £30,000 - £48,000 Course Curriculum Module 01: Introduction to Climate Science Introduction to Climate Science 00:19:00 Module 02: Anthropocene and Historical Context of Climate Change Anthropocene and Historical Context of Climate Change 00:19:00 Module 03: The Greenhouse Effect and Global Warming The Greenhouse Effect and Global Warming 00:21:00 Module 04: Climate Change and Extreme Weather Events Climate Change and Extreme Weather Events 00:22:00 Module 05: Ocean and Climate Interactions Ocean and Climate Interactions 00:24:00 Module 06: Climate Change and Energy Systems Climate Change and Energy Systems 00:22:00 Module 07: Climate Change and Agriculture Climate Change and Agriculture 00:24:00 Module 08: Climate Change and Health Climate Change and Health 00:18:00 Module 09: Climate Change Mitigation and Adaptation Strategies Climate Change Mitigation and Adaptation Strategies 00:25:00 Module 10: Climate Change Communication and Advocacy Climate Change Communication and Advocacy 00:25:00 Module 11: Climate Policy and International Cooperation Climate Policy and International Cooperation 00:21:00 Module 12: Climate Science and Future Scenarios Climate Science and Future Scenarios 00:21:00

Climate Science Explained: Understanding Earth's Climate
Delivered Online On Demand4 hours 21 minutes
£10.99

Working in the Health Sector & Safeguarding Training

4.5(3)

By Studyhub UK

Overview In the ever-evolving realm of health and social care, knowledge is not just power; it's the backbone of competent service delivery and client protection. 'Working in the Health Sector & Safeguarding Training' provides a comprehensive deep-dive into the essential elements of working within this vital industry. From the foundations of communication to the intricacies of legal, ethical, and professional considerations, learners will embark on a transformative journey. This course shines a light on the core principles, practices, and responsibilities that underpin effective and empathetic care, ensuring that every participant emerges well-equipped to make a meaningful difference in the lives they touch. Learning Outcomes Gaining a foundational understanding of health and social care sectors. Grasping the significance of effective communication in healthcare settings. Comprehending the pivotal rights and responsibilities of a health and social care worker. Differentiating between the roles of caregivers and healthcare professionals. Recognising the importance of promoting equality, diversity, and rights in care settings. Delving into key principles, policies, and health and social care standards. Understanding the principles of safeguarding, health and safety, and risk management within the health sector. Why buy this Working in the Health Sector & Safeguarding Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Working in the Health Sector & Safeguarding Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Working in the Health Sector & Safeguarding Training is ideal for:  Aspiring professionals keen on venturing into the health and social care sectors. Current caregivers looking to enhance their theoretical knowledge and professional expertise. Individuals interested in the legal and ethical dimensions of healthcare. Those passionate about ensuring the welfare and safeguarding of vulnerable individuals. Professionals aiming to deepen their understanding of risk management in care settings. Prerequisites This Working in the Health Sector & Safeguarding Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Health and Social Care Worker: £20,000 - £28,000 Caregiver: £18,000 - £25,000 Healthcare Professional (e.g., Nurse): £25,000 - £40,000 Health and Safety Officer: £22,000 - £30,000 Safeguarding Officer: £24,000 - £32,000 Risk Manager in Health Care: £27,000 - £38,000 Course Curriculum Working in the Health Sector & Safeguarding Training Module 01: Introduction to Health and Social Care 00:19:00 Module 2: Communication and its Relevance 00:42:00 Module 3: Rights and Responsibilities as a Health and Social Care Worker 00:38:00 Module 4: Role as A Caregiver and Healthcare Professional 00:26:00 Module 5: Working in Health and Social Care; Promoting Equality, Diversity and Rights 00:49:00 Module 6: Important Principles and Policies in Health and Social Care Work 00:23:00 Module 7: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 00:50:00 Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 00:48:00 Module 9: Safeguarding Vulnerable Individuals 00:52:00 Module 10: Health and Safety Responsibilities 00:51:00 Module 11: Risk Management in Health and Social Care 00:03:00 Mock Exam Mock Exam - Working in the Health Sector & Safeguarding Training 00:20:00 Final Exam Final Exam - Working in the Health Sector & Safeguarding Training 00:20:00

Working in the Health Sector & Safeguarding Training
Delivered Online On Demand7 hours 21 minutes
£10.99

Medication Administration and Preservation

4.5(3)

By Studyhub UK

The Medication Administration and Preservation course provide essential knowledge and skills for the safe and appropriate handling of medicines in social care settings. Learners will be introduced to medication management legislation, risk assessment, consent to treatment, and proper recording procedures, ensuring they can administer and preserve medications effectively and responsibly. Learning Outcomes: Understand the legal and regulatory aspects of medication management in healthcare. Identify the principles and guidelines for the safe handling and administration of medicines. Perform risk assessments related to medication administration and manage potential risks. Learn the procedures for handling medication in social care settings, ensuring patient safety. Familiarize with the six rights of medication administration to prevent errors. Recognize the importance of obtaining consent for medication treatment. Comprehend the storage, transfer, and disposal guidelines for various medications. Understand drug formulations and different methods of administering medications. Why buy this Medication Administration and Preservation? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Medication Administration and Preservation you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Healthcare professionals working in social care settings. Caregivers and support staff responsible for medication administration. Medical students or trainees seeking comprehensive knowledge of medication handling. Individuals pursuing a career in the healthcare sector with an interest in medication management. Prerequisites This Medication Administration and Preservation was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Medication Administrator: Responsible for administering medications in healthcare facilities. Care Assistant: Assist patients with their daily living activities, including medication management. Social Care Worker: Provide support and assistance to individuals in social care settings. Healthcare Coordinator: Oversee medication administration and related protocols. Pharmacy Technician: Assist pharmacists in dispensing and managing medications. Course Curriculum Module 01: Introduction to Safe Handling of Medicines Introduction to Safe Handling of Medicines 00:23:00 Module 02: Legislation and guidance of medication management Legislation and guidance of medication management 00:17:00 Module 03: Principles of Safe and Appropriate Handling of Medicines Principles of Safe and Appropriate Handling of Medicines 00:30:00 Module 04: Medication Risk Assessment Guidance Medication Risk Assessment Guidance 00:20:00 Module 05: Handling Medicines in Social Care Settings Handling Medicines in Social Care Settings 00:56:00 Module 06: Consent to Treatment Consent to Treatment 00:27:00 Module 07: Requirements for Specific Services Requirements for Specific Services 00:41:00 Module 08: Levels of Care and Support Levels of Care and Support 00:10:00 Module 09: Procedure for Handling Medication Procedure for Handling Medication 00:15:00 Module 10: The Six Rights of Medication Administration The Six Rights of Medication Administration 00:19:00 Module 11: Covert Administration of Medication Covert Administration of Medication 00:18:00 Module 12: Recording Procedures Recording Procedures 00:17:00 Module 13: Storage of Medication Storage of Medication 00:11:00 Module 14: Transfer and Disposal of Medication Transfer and Disposal of Medication 00:14:00 Module 15: Drug Formulation and Ways of Taking It Drug Formulation and Ways of Taking It 00:56:00

Medication Administration and Preservation
Delivered Online On Demand6 hours 14 minutes
£10.99

CompTIA ITF+ (FCO-U61)

4.5(3)

By Studyhub UK

The CompTIA ITF+ (FCO-U61) course provides foundational knowledge and skills in IT fundamentals. It covers various aspects of computer usage, hardware, data storage, operating systems, network connectivity, security, troubleshooting, and software development. This course is designed to equip learners with a comprehensive understanding of IT concepts to prepare for entry-level IT roles. Learning Outcomes: Acquire an understanding of diverse computer uses in various scenarios. Gain insights into the components and operations of system hardware. Develop proficiency in managing device ports, peripherals, and mobile configurations. Enhance knowledge in data storage, file management, and application software usage. Master the essentials of network connectivity, IT security, and computer maintenance. Why buy this CompTIA ITF+ (FCO-U61)? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the CompTIA ITF+ (FCO-U61) there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals starting their journey in the IT field. Students seeking foundational knowledge in computing. Career changers aiming to enter the IT sector. Aspiring IT professionals desiring a comprehensive understanding of computers. Individuals interested in acquiring a broad IT skill set. Prerequisites This CompTIA ITF+ (FCO-U61) does not require you to have any prior qualifications or experience. You can just enrol and start learning.This CompTIA ITF+ (FCO-U61) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path IT Support Specialist: £20,000 - £30,000 per annum Network Administrator: £25,000 - £40,000 per annum Systems Analyst: £30,000 - £50,000 per annum Database Administrator: £30,000 - £50,000 per annum Software Developer: £25,000 - £45,000 per annum Cybersecurity Analyst: £30,000 - £55,000 per annum Course Curriculum Section 01: How People Use Computers Introduction to IT Fundamentals 00:03:00 The Case for Computer Literacy 00:03:00 Features Common to Every Computing Device 00:02:00 Common General-Purpose Computing Devices 00:02:00 Networks of Computing Devices 00:04:00 Remotely-Accessed Computer Systems 00:04:00 Specialized Computer Systems 00:02:00 Specialty I/O Devices 00:01:00 Section 02: System Hardware CPUs 00:03:00 Passive and Active Cooling 00:03:00 RAM and Active Memory 00:05:00 Motherboards 00:03:00 Power Supplies 00:03:00 AMA - Ask Me Anything about System Hardware 00:07:00 Section 03: Device Ports and Peripherals Ports and Connectors 00:03:00 General Use I/O Devices 00:02:00 AMA - Ask Me Anything about I/O, Ports and Peripherals 00:07:00 Section 04: Data Storage and Sharing Basics of Binary 00:04:00 Storage Technologies 00:04:00 Mass Storage Variation 00:03:00 AMA - Ask Me Anything about Data Storage and Sharing 00:07:00 Section 05: Understanding Operating Systems Operating System Functions 00:04:00 Operating System Interfaces 00:05:00 AMA - Ask Me Anything about Understanding OS's 00:05:00 Section 06: Setting Up and Configuring a PC Preparing the Work Area 00:02:00 Setting up a Desktop PC 00:01:00 Completing PC Setup 00:04:00 AMA - Ask Me Anything about Setting up and Configuring a PC 00:09:00 Section 07: Setting Up and Configuring a Mobile Device Personalizing a Tablet 00:08:00 AMA - Ask Me Anything about Mobile Devices Part 1 00:07:00 AMA - Ask Me Anything about Mobile Devices Part 2 00:07:00 Section 08: Managing Files File Management Tools 00:02:00 File Manipulation 00:06:00 Backups 00:03:00 AMA - Ask Me Anything about Managing Files 00:08:00 Section 09: Using and Managing Application Software Walking Survey of Applications 00:03:00 Managing Applications 00:03:00 Applications and Extensions 00:04:00 AMA - Ask Me Anything about Working with Applications 00:07:00 Section 10: Configuring Network and Internet Connectivity Wi-Fi Setup 00:06:00 Going High Speed 00:03:00 Setting Up and Sharing Printers 00:05:00 AMA - Ask Me Anything about Networks and Internet Connectivity Part 1 00:07:00 AMA - Ask Me Anything about Networks and Internet Connectivity Part 2 00:05:00 Section 11: IT Security Threat Mitigation Physical Security 00:05:00 Dealing with Malware 00:03:00 Password Management 00:03:00 Clickworthy 00:03:00 Perils of Public Internet 00:02:00 AMA - Ask Me Anything about IT Threat Mitigation Part 1 00:07:00 AMA - Ask Me Anything about IT Threat Mitigation Part 2 00:08:00 Section 12: Computer Maintenance and Management Power Management 00:03:00 Cleaning and Maintaining Computers 00:03:00 Trash it or Stash it? 00:02:00 AMA - Ask Me Anything about Computer Maintenance and Management 00:11:00 Section 13: IT Troubleshooting Troubleshooting 00:03:00 AMA - Ask Me Anything about Troubleshooting Computers Part 1 00:10:00 AMA - Ask Me Anything about Troubleshooting Computers Part 2 00:11:00 Section 14: Understanding Databases Introduction to Databases 00:06:00 Database Details 00:06:00 AMA - Ask Me Anything about Databases 00:06:00 Section 15: Developing and Implementing Software Introduction to Programming 00:04:00 Programming with a PBJ Sandwich 00:08:00 AMA - Ask Me Anything about Programming 00:04:00

CompTIA ITF+ (FCO-U61)
Delivered Online On Demand4 hours 57 minutes
£10.99

Complete Fitness Trainer Certification

4.7(160)

By Janets

Become the personal training your clients love to work out with. The Complete Fitness Trainer Certification Training Course is designed to help you take your PT businesses to the next level.  In this detailed training course you learn; key information for weight lifting and personal training, along with the main answers to key questions your clients are likely to ask. Additionally, you'll learn about the chemistry behind the body's recovery system, protein and supplements and how these impact performance. The Complete Fitness Trainer Certification Training Course covers everything from; personal training programmes, understanding various training methods and the dietary and supplement sciences to developing performance. Learning Outcomes of The Complete Fitness Trainer Certification:  Learn how to take measurements Learn the definition of 'steady state' Learn muscular groups and how to build/define them with practical exercises Understand Branch-Chain Amino Acids Learn the importance of diet before, during and after the training regime Learn how to answer FAQs from clients Learn how foods and supplements impact the body Improve your PT technical skills. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After completing the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.

Complete Fitness Trainer Certification
Delivered Online On Demand4 hours 21 minutes
£9.99

Fundamentals of Real Estate and Property Investment

By Compliance Central

Are you looking to enhance your Real Estate and Property Investment skills? If yes, then you have come to the right place. Our comprehensive course on Real Estate and Property Investment will assist you in producing the best possible outcome by mastering the Real Estate and Property Investment skills. The Real Estate and Property Investment course is for those who want to be successful. In the Real Estate and Property Investment course, you will learn the essential knowledge needed to become well versed in Real Estate and Property Investment. Our Real Estate and Property Investment course starts with the basics of Real Estate and Property Investment and gradually progresses towards advanced topics. Why would you choose the Real Estate and Property Investment course from Compliance Central: Lifetime access to Real Estate and Property Investment course materials Full tutor support is available from Monday to Friday with the Real Estate and Property Investment course Learn Real Estate and Property Investment skills at your own pace from the comfort of your home Gain a complete understanding of Real Estate and Property Investment course Accessible, informative Real Estate and Property Investment learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Real Estate and Property Investment Study Real Estate and Property Investment in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Real Estate and Property Investment Course Curriculum Breakdown of the Real Estate and Property Investment Course Module 01: Property Development Module 02: Different Types of Property Module 03: Land Law Principles- Rights and Interests Module 04: Ownership, Co-ownership and Possession of the Property Module 05: Lease Bailment, License, Mortgage and Insurance Related Law Module 06: Real Estate Investment Module 07: Strategies for a Real Estate Investor Module 08: Marketing Your Property Module 09: Introduction to Property Management Module 10: The Property Management Process Module 11: The Role and Responsibilities of a Property Manager Module 12: Listing Properties and Marketing CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Real Estate and Property Investment course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Real Estate and Property Investment. It is also great for professionals who are already working in Real Estate and Property Investment and want to get promoted at work. Requirements To enrol in this Real Estate and Property Investment course, all you need is a basic understanding of the English Language and an internet connection. Career path The Real Estate and Property Investment course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors. Real Estate Agent: £25,000 to £60,000 per year Property Manager: £25,000 to £40,000 per year Real Estate Analyst: £30,000 to £50,000 per year Real Estate Appraiser: £25,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Fundamentals of Real Estate and Property Investment
Delivered Online On Demand5 hours
£12

Complete Report Writing Training - CPD Accredited

By Wise Campus

Report Writing: Report Writing Are you a prospective candidate seeking to maximise your expertise and abilities in the Report Writing: Report Writing area? This Report Writing: Report Writing course is created for you. So that You can receive the tools you need to produce polished and useful business reports from our Report Writing: Report Writing course. Our report writing: Report Writing course is designed to give students important information on managerial, leadership, and business-related skills. Moreover, team management, organisational techniques, and management are discussed in our Report Writing: Report Writing course. Also, you will learn the importance of grammar, punctuation, and formatting in the Report Writing: Report Writing course. A strategy for developing one's writing style will be provided by Report Writing: Report Writing training. You will know the best methods for editing and proofreading your work as well as how to write clearly and simply via the Report Writing: Report Writing. Enrol right away to develop your confidence in completing the projects that will put your knowledge in Report Writing: Report Writing Methods to the test. Main Course: Level 5 Report Writing Course 2 Free Courses included with this Report Writing: Report Writing Course. Special Offers of this Report Writing: Report Writing Course This Report Writing: Report Writing Course includes a FREE PDF Certificate. Lifetime access to this Report Writing: Report Writing Course Instant access to this Report Writing: Report Writing Course Get FREE Tutor Support to this Report Writing: Report Writing Course Report Writing: Report Writing Throughout this Report Writing: Report Writing Course, you will learn goal settings, interpersonal skills, knowledge management, communication strategies, business writing, collaborative business writing, proposal writing and critical thinking. This Report Writing: Report Writing Course also covers principles for effective report writing, desktop publishing, layout and design, typography, illustrations and much more. Who is this course for? Report Writing: Report Writing This Report Writing: Report Writing course is intended for people who wish to advance their Report Writing abilities in order to succeed professionally. Requirements Report Writing: Report Writing To enrol in this Report Writing: Report Writing Course, students must fulfil the following requirements. To join in our Report Writing: Report Writing Training Course, you must have a strong command of the English language. To successfully complete our Report Writing: Report Writing Training Course, you must be vivacious and self driven. To complete our Report Writing: Report Writing Training Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Report Writing: Report Writing Training Course. Career path Report Writing: Report Writing After completing this Report Writing: Report Writing Course Online your professional life will be boosted significantly.

Complete Report Writing Training - CPD Accredited
Delivered Online On Demand3 hours 6 minutes
£12

Service Helpdesk & Technical Support

By Compliance Central

The MOST DEMANDED PATHWAY are WAITING for YOU Service Helpdesk & Technical Support course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Service Helpdesk & Technical Support. Our course starts with the basics of Service Helpdesk & Technical Support and gradually progresses towards advanced topics. Therefore, each lesson of this Service Helpdesk & Technical Support is intuitive and easy to understand. Service Helpdesk & Technical Support Learning Outcomes: Learn how to manage voicemails and interoffice calls. There are several phone etiquette rules you should review. How to get better at making business calls. Relationship-building techniques over the phone. How to deal with a stiff collar and active listening. Editing internal business transactions. Using the phone to troubleshoot, putting record-keeping and file processes in place. Learn about communication and organisational skills. How to create timetables and plans that work. Along with the Service Helpdesk & Technical Support course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Curriculum Breakdown of the Course:- Managing Interoffice Calls and Voicemail Aspects of Phone Etiquette Business Telephone Skills Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Mail Services and Shipping Intra Organisation Dealings Problem-Solving over the Phone Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Relationship Management Effective Planning and Scheduling Invoicing/Petty Cash Each topic has been designed to deliver more information in a shorter amount of time. This makes it simple for the learners to understand the fundamental idea and apply it to diverse situations. Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support course. Requirements To enrol in this Service Helpdesk & Technical Support course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Service Helpdesk & Technical Support, such as- Customer Service Call Center Operator Emergency Caretaker Office Executive Production Manager Certificates Certificate of completion Digital certificate - Included Get a CPD accredited PDF certificate for Free. Certificate of completion Hard copy certificate - Included Get a CPD accredited PDF certificate for Free. After successfully completing this Service Helpdesk & Technical Support course, you get a PDF and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.

Service Helpdesk & Technical Support
Delivered Online On Demand8 hours
£12

Setting Up Your Sales Team

By ZandaX

Learn how to set up your sales team for success - and less stress, too! Includes What is Sales Management, An Effective Sales Team, Structuring a Star Sales Team, The 5 Step Process, Hunters & Farmers

Setting Up Your Sales Team
Delivered Online On Demand1 hour
£12.99

Building & Managing Trust

By ZandaX

Learn how to build trust - and detect and deal with problems - for a solid team foundation Includes The Central Importance of Trust, 10 Ways to Build Trust, 8 Signs of a Lack of Trust, Fixing a Lack of Trust

Building & Managing Trust
Delivered Online On Demand1 hour
£12.99