38770 Courses in Cardiff delivered Online

Duration 5 Days 30 CPD hours This course is intended for New or junior administrators and operators; system managers accountable for staffing and training Horizon operators and administrators. Experienced system operators, administrators, and integrators responsible for managing and maintaining VMware Horizon solutions Overview By the end of the course, you should be able to meet the following objectives: Implement a structured approach to troubleshooting Resolve common issues that occur in a VMware Horizon environment Troubleshoot issues with linked and instant clones Configure the Windows client Identify the correct log level for gathering logs Optimize protocols for best end-user experience Discuss Horizon Connection Server advanced configurations List troubleshooting techniques for Horizon Connection Server common issues Interpret Horizon 8 Connection Server logs Identify Unified Access Gateway configuration and certificate issues List troubleshooting steps for Unified Access Gateway common issues Describe BLAST configuration verification using logs and settings Describe BLAST optimization recommendations for different use cases Describe Horizon 8 Connections and how to troubleshoot related issues Describe Horizon 8 certificates List troubleshooting steps for common issues with Horizon 8 certificates Leverage Horizon infrastructure troubleshooting steps to resolve issues  This five-day course builds your skills in resolving common issues that occur in a VMware Horizon© environment. You engage in a series of lab exercises to bring existing environment issues to resolution. The exercises mirror real-world troubleshooting use cases. These exercises equip learners with the knowledge and practical skills to manage typical challenges faced by virtual desktop administrators and operators and provides you with the advanced knowledge, skills, and abilities to troubleshoot VMware Horizon© 8 infrastructure related issues. This workshop teaches the required skill and competence for troubleshooting VMware Horizon© Connection Server?, VMware Unified Access Gateway?, protocols, connections, and certificates Course Introduction Introductions and course logistics Course objectives Overview of Virtual Desktop Troubleshooting Structured approach to troubleshooting configuration and operational problems Applying troubleshooting methods Documenting the steps to resolving the problem Command-Line Tools and Backup Options Using command-line tools Backing-up and restoring VMware Horizon databases Troubleshooting Horizon Linked Clone Desktops Only applicable for Horizon 7.x environments Describe the components that make up a VMware Horizon desktop Explain how the View Agent Direct-Connection plug-In is useful for diagnosing problems Highlight the best practice for optimizing a VMware Horizon desktop Troubleshoot common problems with VMware Horizon desktops Troubleshooting Instant Clones Discuss how instant clones are created Discuss what gets logged when an instant clone is created Discuss the keywords to look for in the logs when troubleshooting instant clones Discuss how to troubleshoot problems with instant clones Windows Client Correctly configure the Windows Client Identify the correct log level for gathering logs Enable the required SSL configuration level for the environment Ports and Protocols Discuss the key ports on a Horizon Environment Discuss protocols used in the Horizon Environment Understand the benefit of optimizing Blast Become familiar with the optimization features for Blast Implement GPO changes for Blast Become familiar with the causes for Black Screens Discuss how to troubleshoot Black Screen problems Identify problems encountered when applying GPOs Discuss how to troubleshoot GPO-related problems Horizon Connection Server Troubleshooting Discuss Horizon Connection Server general troubleshooting techniques Identity Horizon Connection Server common issues through logs Describe AD LDS replication Discuss Horizon Connection Server replication common issues Review and Interpret Horizon Connection Server logs Compare successful and unsuccessful logs from everyday infrastructure administration tasks Unified Access Gateway Troubleshooting List and identify common Unified Access Gateway deployment issues Monitor the Unified Access Gateway deployment to identify health and issues Identify and troubleshoot Unified Access Gateway certificate issues Monitor, test, and troubleshoot network problems Discuss general Unified Access Gateway troubleshooting processes BLAST Configuration Verification Discuss BLAST Codecs and Encoder Switch settings. Describe how to verify BLAST configuration using logs and settings BLAST Optimization List general BLAST optimization recommendations Summarize BLAST tuning recommendations that apply to WAN connections Summarize BLAST tuning recommendations that apply to work-from-home and home-office-to-cloud use cases Describe recommended tuning options to increase display protocol quality for all use cases and applications. VMware Horizon Connections Troubleshooting Explain Horizon connections Describe the role of Primary and Secondary protocols in Horizon connections Describe HTML client access connections Describe Horizon connections load balancing Describe timeout settings, supported health monitoring string, and suitable load balancer persistence values Identify troubleshooting steps for failing Horizon load balancer connections List troubleshooting steps for Horizon connections VMware Horizon Certificates Troubleshooting List Horizon certificate functions Describe Horizon certificates scenarios. Discuss potential challenges related to certificates in Horizon Describe the troubleshooting approach to Horizon certificate issues VMware Horizon Challenge Lab Leverage Horizon infrastructure troubleshooting steps to resolve issues

Duration 5 Days 30 CPD hours Overview By the end of the course, you should be able to meet the following objectives: Describe the architecture and main components of NSX Explain the features and benefits of NSX Deploy the NSX Management cluster and VMware NSX Edge™ nodes Prepare VMware ESXi™ hosts to participate in NSX networking Create and configure segments for layer 2 forwarding Create and configure Tier-0 and Tier-1 gateways for logical routing Use distributed and gateway firewall policies to filter east-west and north-south traffic in NSX Configure Advanced Threat Prevention features Configure network services on NSX Edge nodes Use VMware Identity Manager™ and LDAP to manage users and access Explain the use cases, importance, and architecture of Federation This five-day, fast-paced course provides comprehensive training to install, configure, and manage a VMware NSX© environment. This course covers key features and functionality offered in the NSX 4.0.0.1 and NSX 4.0.1 releases, including the overall infrastructure, logical switching, logical routing, networking and security services, firewalls and advanced threat prevention, and more. Course Introduction Introductions and course logistics Course objectives VMware Virtual Cloud Network and VMware NSX Introduce the VMware Virtual Cloud Network vision Describe the NSX product portfolio Discuss NSX features, use cases, and benefits Explain NSX architecture and components Explain the management, control, data, and consumption planes and their functions. Preparing the NSX Infrastructure Deploy VMware NSX© ManagerTM nodes on ESXi hypervisors Navigate through the NSX UI Explain data plane components such as N-VDS/VDS, transport nodes, transport zones, profiles, and more Perform transport node preparation and configure the data plane infrastructure Verify transport node status and connectivity Explain DPU-based acceleration in NSX Install NSX using DPUs NSX Logical Switching Introduce key components and terminology in logical switching Describe the function and types of L2 segments Explain tunneling and the Geneve encapsulation Configure logical segments and attach hosts using NSX UI Describe the function and types of segment profiles Create segment profiles and apply them to segments and ports Explain the function of MAC, ARP, and TEP tables used in packet forwarding Demonstrate L2 unicast packet flow Explain ARP suppression and BUM traffic handling NSX Logical Routing Describe the logical routing function and use cases Introduce the two-tier routing architecture, topologies, and components Explain the Tier-0 and Tier-1 gateway functions Describe the logical router components: Service Router and Distributed Router Discuss the architecture and function of NSX Edge nodes Discuss deployment options of NSX Edge nodes Configure NSX Edge nodes and create NSX Edge clusters Configure Tier-0 and Tier-1 gateways Examine single-tier and multitier packet flows Configure static routing and dynamic routing, including BGP and OSPF Enable ECMP on a Tier-0 gateway Describe NSX Edge HA, failure detection, and failback modes Configure VRF Lite NSX Bridging Describe the function of logical bridging Discuss the logical bridging use cases Compare routing and bridging solutions Explain the components of logical bridging Create bridge clusters and bridge profiles NSX Firewalls Describe NSX segmentation Identify the steps to enforce Zero-Trust with NSX segmentation Describe the Distributed Firewall architecture, components, and function Configure Distributed Firewall sections and rules Configure the Distributed Firewall on VDS Describe the Gateway Firewall architecture, components, and function Configure Gateway Firewall sections and rules NSX Advanced Threat Prevention Explain NSX IDS/IPS and its use cases Configure NSX IDS/IPS Deploy NSX Application Platform Identify the components and architecture of NSX Malware Prevention Configure NSX Malware Prevention for east-west and north-south traffic Describe the use cases and architecture of VMware NSX© Intelligence? Identify the components and architecture of VMware NSX© Network Detection and Response? Use NSX Network Detection and Response to analyze network traffic events. NSX Services Explain and configure Network Address Translation (NAT) Explain and configure DNS and DHCP services Describe VMware NSX© Advanced Load Balancer? architecture, components, topologies, and use cases. Configure NSX Advanced Load Balancer Discuss the IPSec VPN and L2 VPN function and use cases Configure IPSec VPN and L2 VPN using the NSX UI NSX User and Role Management Describe the function and benefits of VMware Identity Manager? in NSX Integrate VMware Identity Manager with NSX Integrate LDAP with NSX Identify the various types of users, authentication policies, and permissions Use role-based access control to restrict user access Explain object-based access control in NSX NSX Federation Introduce the NSX Federation key concepts, terminology, and use cases. Explain the onboarding process of NSX Federation Describe the NSX Federation switching and routing functions. Describe the NSX Federation security concepts.

High quality specifications are of paramount importance in achieving the right technical performance and value for money. This long-established training programme has been developed to help those involved in producing specifications to create high quality documents in an organised and effective way. It provides a sound foundation for those new to the topic whilst at the same time offering new insights to those with more experience. The programme emphasises the need for a clear definition of requirements combined with the ability to communicate those requirements effectively to third parties. A structured method of preparing specifications is provided, and a range of practical techniques is presented, to enable participants to put the principles into practice. The commercial and contractual role of specifications is also addressed. The objectives of the workshop are to: Provide a clear understanding of the role and purpose of specifications Present a framework for organising and producing specifications Define the key steps involved in creating effective specifications Demonstrate methods for assisting in defining requirements Provide tools and techniques for scoping and structuring specifications Show the role of specifications in managing variations and changes to scope Present methods to assist the writing and editing of specifications Review how specifications should be issued and controlled DAY ONE 1 Introduction Review of course objectives Review of participants' needs and objectives 2 Creating effective specifications The role of specifications in communicating requirements The costs, benefits and qualities of effective specifications Understanding the differences between verbal and written communication The five key steps of 'POWER' writing: prepare-organise-write-edit-release Exercise: qualities of an effective specification 3 Step 1: Preparing to write - defining readership and purpose; the specification and the contract Designing the specifications required; applying BS 7373 Defining the purpose, readership and title of each document Effective procedures for writing, issuing and controlling specifications The roles and responsibilities of the key players Understanding contracts; the contractual role of the specification Integrating and balancing the technical and commercial requirements Writing specifications to achieve the appropriate contract risk strategy Deciding how to specify: when to use functional and technical specifications The role of specifications in managing variations and changes to scope 4 Case study 1 Teams review a typical project scenario and identify the implications for the specification Feedback and discussion 5 Step 2: Organising the specification content Defining the need and establishing user requirements Deciding what issues the specification should cover Scoping techniques: scope maps, check lists, structured brainstorming Clarifying priorities: separating needs and desires Dealing with requirements that are difficult to quantify Useful techniques: cost benefit analysis, QFD, Pareto analysis 6 Case study 2 Teams apply the scoping techniques to develop the outline contents for a specification Feedback and discussion DAY TWO 7 Step 2: Organising the specification content (cont) Deciding what goes where; typical contents and layout for a specification The three main segments: introductory, key and supporting Creating and using model forms: the sections and sub-sections Detailed contents of each sub-section Tools and techniques for outlining and structuring specifications 8 Case study 3 Teams develop the detailed specification contents using a model form Feedback and discussion 9 Step 3: Writing the specification The challenges of written communication Identifying and understanding the readers needs Choosing and using the right words; dealing with jargon Problem words; will, shall, must, etc; building a glossary Using sentence structure and punctuation to best effect Understanding the impact of style, format and appearance Avoiding common causes of ambiguity Being concise and ensuring clarity Choosing and using graphics to best effect Exercises and examples 10 Step 4: Editing the specification Why editing is difficult; how to develop a personal editing strategy Key areas to review: structure, content, accuracy, clarity, style and grammar Editing tools and techniques 11 Step 5: Releasing and controlling the specification Key requirements for document issue and control Final formatting and publication issues; document approval Requirements management: managing revisions and changes 12 Course review and action planning What actions should be implemented to improve specifications? Conclusion

Course Title: Train the Trainer – Designing and Delivering Effective Training Course Duration: 2 days (or modular format over 3–4 half-day sessions) Target Audience: New or aspiring trainers, facilitators, team leads, or subject-matter experts who deliver training or knowledge-sharing sessions. Course Objectives By the end of this course, participants will be able to: Understand the principles of adult learning and training design. Confidently plan and structure engaging training sessions. Deliver content clearly using effective facilitation techniques. Manage group dynamics and encourage learner participation. Evaluate training effectiveness and improve performance. Course Outline Day 1: Designing Training for Adult Learners Module 1: Understanding the Trainer’s Role Role and responsibilities of an effective trainer Differences between training, presenting, and facilitating Characteristics of great trainers Module 2: Adult Learning Principles How adults learn: motivation, barriers, and learning preferences Learning styles and engagement strategies Applying adult learning theory to real training contexts Module 3: Training Needs Analysis Identifying learning needs and performance gaps Defining clear learning objectives Aligning training outcomes with organisational goals Module 4: Structuring a Training Session Designing training using ADDIE or the 4MAT model Creating session plans and timelines Balancing content delivery with interaction Day 2: Delivering and Evaluating Engaging Training Module 5: Facilitation Skills and Training Delivery Verbal and non-verbal communication Creating a safe and inclusive learning environment Encouraging participation and managing learner resistance Techniques for in-person and online delivery Module 6: Using Training Tools and Technology Using visuals and presentation aids effectively Incorporating activities, case studies, and role plays Facilitating discussions, group work, and Q&A Tips for hybrid and online delivery (Zoom, Teams, etc.) Module 7: Handling Group Dynamics and Challenges Managing difficult participants or situations Reading the room and adjusting on the fly Building confidence as a trainer Module 8: Evaluating Training Effectiveness Gathering and using learner feedback (Kirkpatrick Model) Self-reflection and peer observation Continual improvement of training materials and delivery Delivery Style Practical, hands-on workshops with active participation Peer feedback, group work, and presentation practice Real-time coaching and confidence building Assessment and Certification (Optional) Mini training delivery by each participant with peer and trainer feedback Completion of a training session plan Certificate of completion (customisable to organisation) Course Materials Provided Participant workbook and templates Sample training session plans and evaluation forms Trainer’s checklist and facilitation guide Resource list for further development

Duration 2 Days 12 CPD hours This course is intended for Audience: Data Scientists, Software Developers, IT Architects, and Technical Managers. Participants should have the general knowledge of statistics and programming Also familiar with Python Overview ? NumPy, pandas, Matplotlib, scikit-learn ? Python REPLs ? Jupyter Notebooks ? Data analytics life-cycle phases ? Data repairing and normalizing ? Data aggregation and grouping ? Data visualization ? Data science algorithms for supervised and unsupervised machine learning Covers theoretical and technical aspects of using Python in Applied Data Science projects and Data Logistics use cases. Python for Data Science ? Using Modules ? Listing Methods in a Module ? Creating Your Own Modules ? List Comprehension ? Dictionary Comprehension ? String Comprehension ? Python 2 vs Python 3 ? Sets (Python 3+) ? Python Idioms ? Python Data Science ?Ecosystem? ? NumPy ? NumPy Arrays ? NumPy Idioms ? pandas ? Data Wrangling with pandas' DataFrame ? SciPy ? Scikit-learn ? SciPy or scikit-learn? ? Matplotlib ? Python vs R ? Python on Apache Spark ? Python Dev Tools and REPLs ? Anaconda ? IPython ? Visual Studio Code ? Jupyter ? Jupyter Basic Commands ? Summary Applied Data Science ? What is Data Science? ? Data Science Ecosystem ? Data Mining vs. Data Science ? Business Analytics vs. Data Science ? Data Science, Machine Learning, AI? ? Who is a Data Scientist? ? Data Science Skill Sets Venn Diagram ? Data Scientists at Work ? Examples of Data Science Projects ? An Example of a Data Product ? Applied Data Science at Google ? Data Science Gotchas ? Summary Data Analytics Life-cycle Phases ? Big Data Analytics Pipeline ? Data Discovery Phase ? Data Harvesting Phase ? Data Priming Phase ? Data Logistics and Data Governance ? Exploratory Data Analysis ? Model Planning Phase ? Model Building Phase ? Communicating the Results ? Production Roll-out ? Summary Repairing and Normalizing Data ? Repairing and Normalizing Data ? Dealing with the Missing Data ? Sample Data Set ? Getting Info on Null Data ? Dropping a Column ? Interpolating Missing Data in pandas ? Replacing the Missing Values with the Mean Value ? Scaling (Normalizing) the Data ? Data Preprocessing with scikit-learn ? Scaling with the scale() Function ? The MinMaxScaler Object ? Summary Descriptive Statistics Computing Features in Python ? Descriptive Statistics ? Non-uniformity of a Probability Distribution ? Using NumPy for Calculating Descriptive Statistics Measures ? Finding Min and Max in NumPy ? Using pandas for Calculating Descriptive Statistics Measures ? Correlation ? Regression and Correlation ? Covariance ? Getting Pairwise Correlation and Covariance Measures ? Finding Min and Max in pandas DataFrame ? Summary Data Aggregation and Grouping ? Data Aggregation and Grouping ? Sample Data Set ? The pandas.core.groupby.SeriesGroupBy Object ? Grouping by Two or More Columns ? Emulating the SQL's WHERE Clause ? The Pivot Tables ? Cross-Tabulation ? Summary Data Visualization with matplotlib ? Data Visualization ? What is matplotlib? ? Getting Started with matplotlib ? The Plotting Window ? The Figure Options ? The matplotlib.pyplot.plot() Function ? The matplotlib.pyplot.bar() Function ? The matplotlib.pyplot.pie () Function ? Subplots ? Using the matplotlib.gridspec.GridSpec Object ? The matplotlib.pyplot.subplot() Function ? Hands-on Exercise ? Figures ? Saving Figures to File ? Visualization with pandas ? Working with matplotlib in Jupyter Notebooks ? Summary Data Science and ML Algorithms in scikit-learn ? Data Science, Machine Learning, AI? ? Types of Machine Learning ? Terminology: Features and Observations ? Continuous and Categorical Features (Variables) ? Terminology: Axis ? The scikit-learn Package ? scikit-learn Estimators ? Models, Estimators, and Predictors ? Common Distance Metrics ? The Euclidean Metric ? The LIBSVM format ? Scaling of the Features ? The Curse of Dimensionality ? Supervised vs Unsupervised Machine Learning ? Supervised Machine Learning Algorithms ? Unsupervised Machine Learning Algorithms ? Choose the Right Algorithm ? Life-cycles of Machine Learning Development ? Data Split for Training and Test Data Sets ? Data Splitting in scikit-learn ? Hands-on Exercise ? Classification Examples ? Classifying with k-Nearest Neighbors (SL) ? k-Nearest Neighbors Algorithm ? k-Nearest Neighbors Algorithm ? The Error Rate ? Hands-on Exercise ? Dimensionality Reduction ? The Advantages of Dimensionality Reduction ? Principal component analysis (PCA) ? Hands-on Exercise ? Data Blending ? Decision Trees (SL) ? Decision Tree Terminology ? Decision Tree Classification in Context of Information Theory ? Information Entropy Defined ? The Shannon Entropy Formula ? The Simplified Decision Tree Algorithm ? Using Decision Trees ? Random Forests ? SVM ? Naive Bayes Classifier (SL) ? Naive Bayesian Probabilistic Model in a Nutshell ? Bayes Formula ? Classification of Documents with Naive Bayes ? Unsupervised Learning Type: Clustering ? Clustering Examples ? k-Means Clustering (UL) ? k-Means Clustering in a Nutshell ? k-Means Characteristics ? Regression Analysis ? Simple Linear Regression Model ? Linear vs Non-Linear Regression ? Linear Regression Illustration ? Major Underlying Assumptions for Regression Analysis ? Least-Squares Method (LSM) ? Locally Weighted Linear Regression ? Regression Models in Excel ? Multiple Regression Analysis ? Logistic Regression ? Regression vs Classification ? Time-Series Analysis ? Decomposing Time-Series ? Summary Lab Exercises Lab 1 - Learning the Lab Environment Lab 2 - Using Jupyter Notebook Lab 3 - Repairing and Normalizing Data Lab 4 - Computing Descriptive Statistics Lab 5 - Data Grouping and Aggregation Lab 6 - Data Visualization with matplotlib Lab 7 - Data Splitting Lab 8 - k-Nearest Neighbors Algorithm Lab 9 - The k-means Algorithm Lab 10 - The Random Forest Algorithm

Course Duration: 2 days (or modular format over 3–4 half-day sessions) Target Audience: New or aspiring trainers, facilitators, team leads, or subject-matter experts who deliver training or knowledge-sharing sessions. Course Objectives By the end of this course, participants will be able to: Understand the principles of adult learning and training design. Confidently plan and structure engaging training sessions. Deliver content clearly using effective facilitation techniques. Manage group dynamics and encourage learner participation. Evaluate training effectiveness and improve performance. Course Outline Day 1: Designing Training for Adult Learners Module 1: Understanding the Trainer’s Role Role and responsibilities of an effective trainer Differences between training, presenting, and facilitating Characteristics of great trainers Module 2: Adult Learning Principles How adults learn: motivation, barriers, and learning preferences Learning styles and engagement strategies Applying adult learning theory to real training contexts Module 3: Training Needs Analysis Identifying learning needs and performance gaps Defining clear learning objectives Aligning training outcomes with organisational goals Module 4: Structuring a Training Session Designing training using ADDIE or the 4MAT model Creating session plans and timelines Balancing content delivery with interaction Day 2: Delivering and Evaluating Engaging Training Module 5: Facilitation Skills and Training Delivery Verbal and non-verbal communication Creating a safe and inclusive learning environment Encouraging participation and managing learner resistance Techniques for in-person and online delivery Module 6: Using Training Tools and Technology Using visuals and presentation aids effectively Incorporating activities, case studies, and role plays Facilitating discussions, group work, and Q&A Tips for hybrid and online delivery (Zoom, Teams, etc.) Module 7: Handling Group Dynamics and Challenges Managing difficult participants or situations Reading the room and adjusting on the fly Building confidence as a trainer Module 8: Evaluating Training Effectiveness Gathering and using learner feedback (Kirkpatrick Model) Self-reflection and peer observation Continual improvement of training materials and delivery Delivery Style Practical, hands-on workshops with active participation Peer feedback, group work, and presentation practice Real-time coaching and confidence building Assessment and Certification (Optional) Mini training delivery by each participant with peer and trainer feedback Completion of a training session plan Certificate of completion (customisable to organisation) Course Materials Provided Participant workbook and templates Sample training session plans and evaluation forms Trainer’s checklist and facilitation guide Resource list for further development

Course Duration: 2 days (or modular format over 3–4 half-day sessions) Target Audience: New or aspiring trainers, facilitators, team leads, or subject-matter experts who deliver training or knowledge-sharing sessions. Course Objectives By the end of this course, participants will be able to: Understand the principles of adult learning and training design. Confidently plan and structure engaging training sessions. Deliver content clearly using effective facilitation techniques. Manage group dynamics and encourage learner participation. Evaluate training effectiveness and improve performance. Course Outline Day 1: Designing Training for Adult Learners Module 1: Understanding the Trainer’s Role Role and responsibilities of an effective trainer Differences between training, presenting, and facilitating Characteristics of great trainers Module 2: Adult Learning Principles How adults learn: motivation, barriers, and learning preferences Learning styles and engagement strategies Applying adult learning theory to real training contexts Module 3: Training Needs Analysis Identifying learning needs and performance gaps Defining clear learning objectives Aligning training outcomes with organisational goals Module 4: Structuring a Training Session Designing training using ADDIE or the 4MAT model Creating session plans and timelines Balancing content delivery with interaction Day 2: Delivering and Evaluating Engaging Training Module 5: Facilitation Skills and Training Delivery Verbal and non-verbal communication Creating a safe and inclusive learning environment Encouraging participation and managing learner resistance Techniques for in-person and online delivery Module 6: Using Training Tools and Technology Using visuals and presentation aids effectively Incorporating activities, case studies, and role plays Facilitating discussions, group work, and Q&A Tips for hybrid and online delivery (Zoom, Teams, etc.) Module 7: Handling Group Dynamics and Challenges Managing difficult participants or situations Reading the room and adjusting on the fly Building confidence as a trainer Module 8: Evaluating Training Effectiveness Gathering and using learner feedback (Kirkpatrick Model) Self-reflection and peer observation Continual improvement of training materials and delivery Delivery Style Practical, hands-on workshops with active participation Peer feedback, group work, and presentation practice Real-time coaching and confidence building Assessment and Certification (Optional) Mini training delivery by each participant with peer and trainer feedback Completion of a training session plan Certificate of completion (customisable to organisation) Course Materials Provided Participant workbook and templates Sample training session plans and evaluation forms Trainer’s checklist and facilitation guide Resource list for further development

'Interventional Pain Medicine applied to Palliative Care Patients' by Dr Andrew Jones, Consultant Anaesthetist. This presentation will cover a brief background of the Hospice movement, the mechanisms of pain in the brain and spinal cord will be discussed. The limitations of pain medication will be presented. Thus, interventional pain techniques may have value for patients whose pain is not controlled. The interventional techniques available will be shown. Dr Jones, qualified in 1982 from Barts Hospital in London and after a wide range of junior roles in different specialties he started training in Anaesthesia in Merseyside. He had always been interested in the treatment of pain and was able to pursue further training in Pain Medicine. Andy became a consultant anaesthetist in 1994 and in addition a consultant in Pain Medicine in 1996. The rest is history.

These events are designed to work on the ideas introduced in Level 1: Understanding & Dealing with Everyday Racism The Six Stages Framework

These events are designed to introduce the BOOK & basic ideas behind Understanding & Dealing with Everyday Racism The Six Stages Framework