639 Courses in Cardiff delivered Online

Let’s face it—meeting minutes are rarely the highlight of anyone’s day, but they can make or break a project, team, or even your reputation (yes, really). This CPD-accredited Minute Taking course is designed for anyone who’s ever walked into a meeting with good intentions and walked out with notes that make no sense whatsoever. With a sharp focus on clarity, structure, and modern note-taking methods, this course guides you through the art of capturing key points without turning into a courtroom stenographer. Whether you're a seasoned administrator or the one who drew the short straw at the Monday briefing, this training will help you write minutes people actually want to read—without decoding them first. You’ll explore best approaches for pre-meeting prep, effective listening, and writing up records that are accurate, concise, and dare we say—useful. From formal board meetings to less-than-formal team chats, this course helps you bring order to the chaos, all from the comfort of your keyboard. What you will learn from the Minute Taking - CPD Accredited course: Demonstrate in-depth knowledge of the role of the Minute-Taker Understand the key elements that make a meeting successful Identify the stages of minute taking and steps to arranging a meeting List all the things that should be included in a meeting agenda Deal with stressful meetings and conversations that go off-track Address all matters arising and close a meeting successfully Manage meeting tasks and chase up action items effectively Creating a Minutes template and distributing notes to all attendees Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Minute Taking - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Minute Taking - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Minute Taking - CPD Accredited training.

***24 Hour Limited Time Flash Sale*** Level 2 Certificate in Understanding Safeguarding and Prevent Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Do you know that in the UK, 1 in 5 children experiences abuse at some point in their lives? And that adults are not immune, with 1 in 6 experiencing neglect or abuse? These are stark statistics, and they highlight the crucial role safeguarding plays in our society. This Level 2 Certificate in Understanding Safeguarding and Prevent bundle equips you with the knowledge and skills to create safer environments for children and adults. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Safeguarding Course bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Safeguarding Course Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Bundle: Course 01: Level 2 Certificate in Understanding Safeguarding and Prevent Course 02: Safeguarding Children Course Course 03: Safeguarding Adults Level 1 Course 04: Paediatric First Aid Training Course 05: Safeguarding Children: Internet Safety Course 06: Basic Life Support Course 07: Ambulance Care Assistant Course 08: Emergency Care Assistant - (First Aid) Course 09: Observation Skills for Carers Course 10: The Care Certificate Preparation Course 11: UK Health and Care Course 12: Healthcare GDPR Training Course 13: Communication & Information Handling in Care Course 14: Deprivation of Liberty Safeguards Training Course 15: Safeguarding for Taxi Drivers Course 16: Emotional Intelligence and Human Behaviour Course 17: Positive Mental Health Awareness Course 18: Counselling Skills Training Course 19: Compassion Focused Therapy Course 20: Cognitive Behavioural Therapy Course Course 21: SEN - Special Educational Needs Teaching Assistant Diploma Course 22: Anti-Social Behaviour Course Course 23: Psychology of Anxiety and Stress Course 24: Nursing Assistant Training Course 25: Risk Assessment & Care Management With the Safeguarding Course, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. Learning Outcomes Identify and understand different types of abuse and neglect. Recognise potential risks and vulnerabilities in children and adults. Apply safeguarding procedures and reporting protocols effectively. Develop communication skills for sensitive conversations and disclosures. Promote positive mental health and well-being in vulnerable individuals. Navigate legal frameworks and ethical considerations in safeguarding. Don't let this opportunity pass you by. Enrol in the Safeguarding Course today and take the first step towards achieving your goals and dreams. Why buy this Bundle Course? Free CPD Accredited Certificate upon completion of the bundle Course Get a free student ID card with bundle Course Lifetime access to the bundle Course materials Get instant access to this Safeguarding Course Learn from anywhere in the world 24/7 tutor support with the Safeguarding Course. Start your learning journey straightaway with our Safeguarding Course Training! The Safeguarding Course premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Safeguarding Course is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Safeguarding Course. After passing the Safeguarding Course exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Safeguarding Course is ideal for: Students seeking mastery in Safeguarding Course Professionals seeking to enhance Safeguarding Course skills Individuals looking for a Safeguarding Course-related career. Anyone passionate about Safeguarding Course Requirements This Safeguarding Course doesn't require prior experience and is suitable for diverse learners. Career path This Safeguarding Course bundle will allow you to kickstart or take your career in the related sector to the next stage. Safeguarding lead Social care worker Youth worker Mental health worker First aid trainer Healthcare assistant Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Embarking on a journey with children? Master the art of speaking their language. This course offers the secrets to fostering genuine connections with the younger generation.

Real Estate Investing and Wholesaling Diploma Unlock the potential of Real Estate investing with our cutting-edge Real Estate Investing and Wholesaling Diploma. Master wholesale buyer marketing and leverage your REI experience in Real Estate sales. Learning Outcomes: Analyze Courthouse Mailing Lists for Real Estate prospects. Engage in conversations with Probate Sellers in Real Estate. Execute Wholesale Buyer Marketing strategies in Real Estate. Acquire properties at minimal costs using Real Estate tactics. Interpret the nuances of Hard Money in Real Estate financing. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Real Estate Investing and Wholesaling Diploma: Courthouse Mailing Lists in Real Estate: Utilize courthouse databases to generate lucrative Real Estate mailing lists. Talking to Probate Sellers: Master the art of communication and negotiation with probate sellers in Real Estate. Wholesale Buyer Marketing in Real Estate: Develop and implement targeted marketing strategies to attract wholesale buyers in Real Estate. Buying Houses at Minimum Cost: Real Estate Tactics: Employ specific Real Estate tactics to acquire properties at rock-bottom prices. Understanding Hard Money: Gain insights into Hard Money lending and how it influences Real Estate investments. Leveraging REI Experience in Real Estate Sales: Use your Real Estate Investment (REI) experience to excel in Real Estate sales and negotiations.

Course Overview Do you have a loved one who is deaf or hard of hearing? Are you looking to learn British Sign Language (BSL) to expand your career opportunities? This Accredited Sign Language Course covers level 1 and 2 of BSL training, making it ideal for beginners and those with very basic BSL skills. You will gain the knowledge and confidence to participate in everyday conversations, learning how to greet others, ask for directions, describe your interests, and other key topics. This course will also help you build your BSL vocabulary and take you through the grammatical structures and features of BSL. With the guidance of an expert and specialist audio-visual material, you will learn how to sign the alphabet and names with clarity, using the correct hand shapes, gestures and movements, with the help of audio subtitles and voice-overs. By the end of the course, you will have an excellent grasp of everyday BSL, as well as the deaf community as a whole. This will equip you with the skills to progress to a level 3 course. Support the deaf community and learn BSL in the fastest, most effective way, with this introductory course. Why buy this British Sign Language (BSL) Level 1 & 2? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the British Sign Language (BSL) Level 1 & 2 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This British Sign Language (BSL) Level 1 & 2 course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This British Sign Language (BSL) Level 1 & 2 does not require you to have any prior qualifications or experience. You can just enroll and start learning. This British Sign Language (BSL) Level 1 & 2 was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This British Sign Language (BSL) Level 1 & 2 is a great way for you to gain multiple skills from the comfort of your home.

Highlights of the Course Course Type: Online Learning Duration: 1 Hour 42 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about meeting management Understand the core competencies and principles of meeting management Explore the various areas of meeting management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert manager Meeting Management Training Course Master the skills you need to propel your career forward in meeting management. This course will equip you with the essential knowledge and skillset that will make you a confident manager and take your career to the next level. This comprehensive meeting management course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this meeting management course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective meeting management practice and equip you with the essential skills, confidence and competence to assist you in the meeting management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in meeting management. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for manager or for people who are aspiring to specialise in meeting management. Enrol in this meeting management course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive meeting management course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this meeting management can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This meeting management course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This meeting management course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This meeting management course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Welcome and Introduction Welcome to the Course 00:02:00 Why one-on-one meetings are so important 00:03:00 Reasons to Meet 00:03:00 Meetings are Conversations: Types of Conversation 00:04:00 Preparation and Planning for Your One-onOne Meeting Planning your One-on-one meeting 00:04:00 How to Prepare for a One-on-One Meeting 00:02:00 Preparing Your Agenda 00:05:00 Running Your One-on-One Meeting The five stages of a meeting 00:04:00 Meeting Room Layout 00:06:00 Rapport Building Skills 00:04:00 The Male - Female Dynamic 00:01:00 The Male-Female Dynamic - from His Perspective 00:04:00 The Male-Female Dynamic - from Her Perspective 00:02:00 Questioning Skills 00:08:00 Listening Skills 00:06:00 Particular Types of One-on-One Meeting Staff-focused One-on-One Meetings 00:05:00 Checkpoint (or Status) Meetings 00:04:00 Informal Feedback Meetings 00:04:00 Formal Appraisal Meetings 00:05:00 Difficult Conversations 00:04:00 Coaching Meetings 00:06:00 Mentoring Meetings 00:04:00 Giving a Reprimand 00:02:00 Closing Last Thoughts 00:02:00 Assessment Assessment - Meeting Management Training 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

***24 Hour Limited Time Flash Sale*** Level 2 Certificate in Mental Health First Aid and Mental Health Advocacy in the Workplace Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Have you ever felt unsure how to support a colleague struggling with mental health? In the UK, 1 in 4 people experience mental health issues each year, and these can significantly impact the workplace. This Level 2 Certificate in Mental Health First Aid and Mental Health Advocacy in the Workplace bundle equips you with the knowledge and skills to navigate these situations confidently. But that's not all. When you enrol in the Online Training Bundle, you'll receive 25 CPD-Accredited PDF Certificate, Hard Copy Certificates, and our exclusive Student ID card, all absolutely FREE. Courses Are Included In this Level 2 Certificate in Mental Health First Aid and Mental Health Advocacy in the Workplace Career Bundle: Course 01: Mental Health First Aid and Advocacy in the Workplace Course 02: Mental Health Nursing Level 3 - CPD Accredited Course 03: Youth Mental Health Course 04: Positive Mental Health Awareness Course 05: Mental Health and Psychiatry Training Course 06: Counselling Skills Training Course 07: Life Coaching and Counselling Course 08: Suicide Prevention Course 09: Positive Psychology Masterclass Course 10: Diploma in Substance Misuse Awareness Course 11: Addiction and Mental Health - Dual Diagnosis Course 12: Psychology & Treatment of Addiction Course 13: Drugs and Alcohol Awareness Training - Online Certification Course 14: Domestic Violence and Abuse Awareness Course 15: Clinical Psychology Course 16: Emotional Intelligence and Human Behaviour Course 17: Psychology of Anxiety and Stress Disorders Course 18: Schizophrenia Awareness Course 19: Schema Psychotherapy for BPD (Borderline Personality Disorder) Course 20: Bipolar Disorder Awareness Course 21: CBT for Eating Disorders Course 22: Life Coaching and Mindfulness Diploma Course 23: Safety & Precautions in Medication Management Course 24: Anti-Social Behaviour Course Course 25: Communication & Information Handling in Care Designed to cater to the needs of both seasoned professionals and aspiring newcomers, this bundle is a comprehensive programme that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. Learning Outcomes of Level 2 Certificate in Mental Health First Aid and Mental Health Advocacy in the Workplace Identify common mental health conditions and their signs & symptoms. Apply Mental Health First Aid techniques to provide initial support. Develop effective communication and listening skills for sensitive conversations. Advocate for workplace policies and practices that promote mental well-being. Identify and challenge the stigma surrounding mental health in the workplace. Build resilience and self-care strategies for your own mental well-being. Enrol in Level 2 Certificate in Mental Health First Aid and Mental Health Advocacy in the Workplace today and take the first step towards achieving your goals and dreams Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Level 2 Certificate in Mental Health First Aid Get a free student ID card with Level 2 Certificate in Mental Health First Aid Training This bundle is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the Level 2 Certificate in Mental Health First Aid course materials The Level 2 Certificate in Mental Health First Aid comes with 24/7 tutor support Start your learning journey straightaway! Level 2 Certificate in Mental Health First Aid and Mental Health Advocacy in the Workplace premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of this course is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the course. After passing the Level 2 Certificate in Mental Health First Aid and Mental Health Advocacy in the Workplace exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements This bundle doesn't require prior experience and is suitable for diverse learners. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. First Aider Mental Health Advocate Workplace Wellbeing Specialist Youth Worker Addiction Counsellor Domestic Violence Support Worker Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Unlock the power of effective communication with our comprehensive course designed to elevate your interpersonal skills and professional presence. Whether you're looking to ace job interviews, strengthen relationships, or become a persuasive influencer, this course equips you with the essential tools to excel in every interaction. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the course "Improving Your Everyday Communication Skills," learners will develop essential abilities to communicate effectively in various situations. They will learn how to convey their ideas clearly and confidently, using both verbal and non-verbal techniques. Understanding the power of body language will help them express themselves better and interpret others' feelings accurately. Through the art of storytelling, learners will discover how to engage their audience and make their messages memorable. Practical tips on engaging in conversations with anyone will boost their social confidence. They will also gain specific skills tailored for job interviews, enabling them to present themselves professionally and impress potential employers. Lastly, learners will explore strategies to become influential communicators, mastering the ability to persuade and inspire others effectively. This course equips learners with practical communication skills that are essential for personal and professional success. Course Curriculum Module 01: Effective Communication Module 02: Importance of Body Language Module 03: Power of Storytelling Module 04: How to Talk to Anyone Module 05: Communication Skills For Job Interviews Module 06: Becoming an Influencer Learning Outcomes Understand effective communication techniques for various everyday situations. Interpret and use body language effectively in personal interactions. Employ storytelling techniques to engage and persuade different audiences. Develop conversational skills to confidently interact with diverse individuals. Apply communication strategies specifically tailored for successful job interviews. Utilize communication methods to enhance influence and achieve personal goals. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to enhance interpersonal communication skills. Individuals preparing for job interviews or career advancements. Students aiming to improve their communication abilities. Anyone interested in becoming a more effective communicator. Those looking to build influence in personal and professional contexts. Career path Marketing Executive Public Relations Officer Human Resources Specialist Sales Manager Customer Service Representative Event Coordinator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview: UI Design for Voice Assistants: Creating Conversational Interfaces   Welcome to the future of user interfaces! In today's digital landscape, voice assistants are becoming increasingly prevalent, revolutionizing the way users interact with technology. Our comprehensive course, 'UI Design for Voice Assistants: Creating Conversational Interfaces,' equips you with the knowledge and skills needed to craft engaging and intuitive conversational experiences.   Module 1: Introduction to Voice Assistants and Conversational UI Get acquainted with the fundamentals of voice assistants and conversational user interfaces. Explore the evolution of voice technology and its impact on user interactions. Learn about the key principles and challenges of designing for conversational UI.   Module 2: User-Centered Design for Voice Assistants Put the user at the center of your design process. Discover techniques for understanding user needs, behaviors, and preferences in the context of voice interactions. Learn how to conduct user research and usability testing to create user-centric voice experiences.   Module 3: Designing Effective Voice Interactions Master the art of crafting natural and meaningful voice interactions. Explore best practices for structuring conversations, managing dialogue flow, and providing clear prompts and feedback. Dive into the psychology of conversation and learn how to create engaging user experiences.   Module 4: Speech Recognition and Natural Language Understanding (NLU) Gain insights into the underlying technologies powering voice assistants. Understand the principles of speech recognition and natural language understanding (NLU). Learn how to leverage NLU to interpret user inputs accurately and respond intelligently.   Module 5: Designing Voice User Interfaces (VUI) Learn the principles of designing intuitive voice user interfaces (VUI). Explore techniques for organizing information, designing navigation systems, and creating voice commands. Understand how to optimize VUI for accessibility and inclusivity.   Module 6: Visual Design for Voice Assistants Explore the role of visual design in enhancing the user experience of voice assistants. Learn how to leverage visual elements such as typography, color, and layout to complement voice interactions. Discover strategies for designing multimodal interfaces that seamlessly integrate voice and visual components.   Whether you're a seasoned UI/UX designer looking to expand your skill set or a newcomer eager to dive into the world of voice interfaces, our course provides a comprehensive foundation for designing compelling conversational experiences. Join us and embark on a journey to shape the future of human-computer interaction with UI Design for Voice Assistants: Creating Conversational Interfaces. Course Curriculum Module 1_ Introduction to Voice Assistants and Conversational UI Introduction to Voice Assistants and Conversational UI 00:00 Module 2_ User-Centered Design for Voice Assistants User-Centered Design for Voice Assistants 00:00 Module 3_ Designing Effective Voice Interactions Designing Effective Voice Interactions 00:00 Module 4_ Speech Recognition and Natural Language Understanding (NLU) Speech Recognition and Natural Language Understanding (NLU) 00:00 Module 5_ Designing Voice User Interfaces (VUI) Designing Voice User Interfaces (VUI) 00:00 Module 6_ Visual Design for Voice Assistants Visual Design for Voice Assistants 00:00

Why cultural differences exist, what you can do to understand and respect these differences and then implement strategies to build effective intercultural relationships.Learn the skills, knowledge and have the confidence to tackle difficult conversations in a productive way. Course overview Duration: 1 day (6.5 hours) This workshop is designed for those who deal on a regular basis with fellow employees, suppliers or customers from different cultural backgrounds. The workshop will focus on understanding why cultural differences exist, what you can do to understand and respect these differences and then implement strategies to build effective intercultural relationships. The one day session will use professional actors in the afternoon so that you can practice real-life situations involving intercultural challenges. Objectives  By the end of the course you will be able to: Understand what makes us different from people from other cultures Appreciate why we form impressions of other cultures Use strategies to communicate effectively with those from different cultural backgrounds Build trust with those we work with from a different cultural background Content Intercultural Challenges What challenges do you face with dealing with people from different cultures? Why do these challenges exist? Understanding Culture What is culture? Trompenaars’ Model of Culture – what determines our understanding of different cultures Cultural theories Hall and Hall:Three Systems of TimeThe Importance of Context – Data vs Dialogue Hofstede – 6 Cultural Dimensions Trompenaars – 7 Cultural Dimensions Chart your intercultural business relationships against these dimensions Strategies and Intercultural Management Trompenaar’s 3 step approach – Recognise, Respect, Reconcile How to foster and maintain trust Effective intercultural communication strategies Practical Activities Professional actors will work with you in small groups in the afternoon to practice real-life challenging conversations.