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Are you willing to know more essential requirements of the job safely in the workplace? Then Guide to Workplace Adjustment is perfect for you. Workplace adjustments are changes to the work environment that allow people with disability to work safely and productively. In short, these are anything you need doing to make sure you are not disadvantaged at work. From small tweaks to your contract, changing admin and procedural details, etc. are included in workplace adjustments. It is responsible to make sure that nothing interrupts you in the workplace. Initially, the course begins with the introduction of workplace adjustment, following that, you will learn about managing work pressure and maintaining balance in the workplace. Additionally, you will be introduced to change management, different levels of change management and how to deal with it. The aims of workplace adjustments are to make sure that, a disabled employee has the same access and right to everything that is included in doing and keeping a job as a non-disabled employee. It also makes sure that you have equal opportunity in recruitment processes, promotion, ongoing progress and so on. Learning Outcomes: Approve that there are no normal or abnormal paths of responding to change, nevertheless, we have to begin it from where we are., Learn that change is not something to be scared of and halted but as a crucial component of the world to be granted. Réalisé that adjusting to change is attitudinal rather than technical Change is something that does not belong to the intellectual fact but it hints at what you are. Identify that before we can encounter the way things will be, we may undergo a system of grieving, and let the things go in their usual way View change as chance for self-motivation and inventing newer ideas Figure out plans for assisting change to be approved and executed at the workplace Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Guide to Workplace Adjustment is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Guide to Workplace Adjustment is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 Under Pressure! 00:15:00 Getting to the Heart of the Matter 00:20:00 Emotional Intelligence 00:30:00 Coping Toolkit 00:15:00 Getting Organized 00:16:00 Module : 2 What is Change? 00:30:00 The Change Cycle 00:30:00 The Human Reaction to Change 00:15:00 The Pace of Change 00:30:00 The Four Room Apartment 00:15:00 Dealing with Resistance 00:15:00 Adapting to Change 00:15:00 Strategies for Dealing with Anger 00:30:00 Managing Stress 00:45:00 Module : 3 What is Workplace Politics? 00:15:00 Lessons from Social and Emotional Intelligence 00:30:00 Self-Awareness 00:15:00 Self-Management 00:15:00 Social Awareness 00:15:00 Good Relationship Skills 00:30:00 Responsible Decision Making 00:30:00 Creating Your Workplace Philosophy 00:05:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description:  Our Microsoft power point course is designed to take your computer skills from basics to all the way to Advanced level, one step at a time. Whether you are new to Microsoft or looking forward to enhancing your current skills in using this program, then you are selecting the right course. Through this course, you will explore the different features of Microsoft PowerPoint which will help you in both personal and professional life as a businessman, student or employee. In this course, you will learn the necessary skills, knowledge, and information of Microsoft Power Point. Who is the course for? This course is perfect for individuals who are looking forward to developing their skills of using Microsoft PowerPoint application. This course is for office professionals who want to nail all the meetings and projects at the workplace. Entry Requirement: This course is available to all learners, of all academic backgrounds. However, an education and experience in accounting is an advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 3 Diploma in Microsoft PowerPoint will be very beneficial and helpful, especially to the following professionals: Admin Assistant PA Secretary Administrator Office Manager. Microsoft PowerPoint for Beginners Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint for Beginners 00:00:00 Microsoft PowerPoint for Intermediate Level Module One - Getting Started 00:30:00 Module Two - Working with the PowerPoint Environment 01:00:00 Module Three - Working with Sections and Presentation Organization 01:00:00 Module Four - Formatting Presentations 01:00:00 Module Five - Formatting Shapes and Text Boxes 01:00:00 Module Six - Creating a Photo Album 01:00:00 Module Seven - Working with Graphical Elements 01:00:00 Module Eight - Working with Audio and Video Content 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Collaborating on Presentations 01:00:00 Module Eleven - Working with Presentation Info and Other Formats 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint Intermediate Level 00:00:00 Microsoft PowerPoint Advanced Level Module One - Getting Started 00:30:00 Module Two - Working with Shapes 01:00:00 Module Three - Working with Text Boxes 01:00:00 Module Four - Adding SmartArt 01:00:00 Module Five - Advanced Drawing Tasks 01:00:00 Module Six - Adding Tables 01:00:00 Module Seven - Inserting Audio and Video 01:00:00 Module Eight - PowerPoint's Research Tools 01:00:00 Module Nine - Preparing for Your Presentation 01:00:00 Module Ten - Using Slide Masters 01:00:00 Module Eleven - Advanced Presentation Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint Advanced Level 00:00:00 Mock Exam Mock Exam - Level 3 Diploma in Microsoft PowerPoint 00:20:00 Final Exam Final Exam - Level 3 Diploma in Microsoft PowerPoint 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Adobe Photoshop is the world's leading image creating and editing application. It can be used to create and enhance photos, logos, 3D artwork, etc. Diploma in Adobe Photoshop CS level 3 will give you an overall outlook and skillset necessary to master this application. This course starts off with a beginners section and then moves to the intermediate modules. Firstly, you will know about basic aspects of Photoshop CS, its components, file management basics, Photoshop toolbox, palettes, managing selections, image size and resolution, etc. After that you will learn about working with retouch tools, understand layers, working with masking tools, etc. This will give you a profound knowledge about all the aspects of Adobe Photoshop. Learning Outcomes: Understanding Photoshop CS, new features, how to get started and sources of help Utilizing Photoshop CS screen, menu bar, toolbox, status bar, palettes and windows Browsing through Photoshop files; opening, creating and saving files; text and audio saving options with image files; reverting to saved files; and different file formats Managing Photoshop layout by arranging screen components, workspace presets, working with multiple documents and hiding and displaying windows Introduction to selection, retouch, painting, vector, navigation, notation and colour tools Pallets of various different types including navigation, info, colour, swatches, styles, history and more Managing short cut keys, tools presets, option bar, alignment tools, grids, rulers and guides Selecting a complete image, working with marquee and lasso tools, utilizing magic wand and colour range Managing selections through adding, moving, resizing, saving, deselect options, cropping and more Understanding pixels, bitmap images, vector graphics, image re-sampling, pixel information with info palette Understanding Image resolution and constraints, changing size of image in pixels and image document, and auto resolution Understanding what is meant by Canvas and Document Window, and how to work with each of them Working with colours through the colour settings, understanding RGB and CMYK colours, using colour palette and ramp, and working with colour modes Retouch tools like blur, sharpen, smudge, dodge, burn, and sponge tools Understanding hue and saturation, along with working with them, brightness, contrast, shadows and highlights Brush tools like healing brush, patch tool, clone stamp and pattern stamp Creating, deleting and renaming layers, along with how to work with layers Locking, linking, merging layers along with layer adjustment and how to use them Utilizing paint bucket, brush, airbrush, custom brushes, pencil tools and creating custom brushes from scratch Understanding character palette, working with horizontal and vertical types, and modifying them Drawing and vector graphics, along with colours and colour effects What is a mask, working with quick masks, layer masks, manipulating layer mask Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Adobe Photoshop CS Level 3 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Adobe Photoshop CS Level 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 Introduction 00:15:00 The Photoshop CS Screen Components 00:30:00 File Management Basics 00:30:00 Modifying your Photoshop Layout 00:30:00 Introduction to the Photoshop Toolbox 00:30:00 Introduction to Photoshop Palettes 01:00:00 More Photoshop Features 01:00:00 Making Selections 01:00:00 Manipulating Selections 01:00:00 Editing With Selections 00:30:00 Understanding Digital Images 00:30:00 Image Size and Resolution 01:00:00 Working with Your Canvas and Document Window 01:00:00 Working with Colour 01:00:00 Module : 2 WORKING WITH RETOUCH TOOLS 01:00:00 MORE RETOUCHING TOOLS 00:30:00 WORKING WITH COLOUR BRIGHTNESS AND CONTRAST 01:00:00 RETOUCHING WITH STAMPS AND BRUSH TOOLS 01:00:00 UNDERSTANDING LAYERS 01:00:00 WORKING WITH LAYERS 01:00:00 MORE ON LAYERS 00:45:00 ADJUSTMENT LAYERS 00:45:00 WORKING WITH BRUSHES 01:00:00 PHOTOSHOP TYPE TOOLS 01:00:00 DRAWING AND VECTOR GRAPHICS 00:45:00 COLOURS AND COLOUR EFFECTS 00:45:00 USING MASKS 01:00:00 WORKING WITH MASKS AND CHANNELS 01:00:00 Mock Exam Mock Exam- Diploma in Adobe Photoshop CS Level 3 00:30:00 Final Exam Final Exam- Diploma in Adobe Photoshop CS Level 3 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Reach out to millions through digital marketing Digital Marketing has always been one of those sectors that have constantly changed and adapted to the consumer. Today's consumers are so vastly different compared to the consumers of 5 years ago, that a whole new platform has to be extrapolated for them. In order to market your products today, you need to keep up with the trends and follow what everyone is into at the moment. Given that almost every demographic in the world uses the internet, it is a great idea to market your products online. This course will teach you just that. There is a large portion of the internet that can be used to market products and you will learn most of them here, starting with how digital marketing works. You will understand affiliate marketing, niches, traffic and much more from the first part alone. Following that, you will know the basics of internet marketing, social media marketing, SEO and email marketing; all of which will help you improve your business. If you would really like to know more and become an expert in digital marketing, then hurry and take this course now. Assessment At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Digital Marketing Course Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email.   Digital Marketing Sales and Marketing 00:30:00 How Internet Marketing Works 01:00:00 How To Make Money With Internet Marketing 01:00:00 What is Affiliate Marketing 00:30:00 Competition in Internet Marketing 00:30:00 Researching in Internet Marketing 01:00:00 Desperate Niches 00:30:00 Profitable Niches 00:30:00 Clickbank 00:30:00 What is Traffic? 00:30:00 Traffic vs. Relevance 00:30:00 Article Marketing 01:00:00 Paid forms of Traffic - 1 01:00:00 Paid forms of Traffic - 2 01:00:00 Search Engine Optimization 00:30:00 Search Engine Optimization 2 00:30:00 Best SEO Practice 02:00:00 Blogs - WordPress 01:00:00 Blogs - WordPress II 03:00:00 Email Marketing I 00:30:00 Email Marketing II 01:00:00 Internet Marketing Strategy I 01:00:00 Your own website vs free options online I 00:30:00 Your own website vs free options online II 01:00:00 Social Media What is Social Media FREE 00:18:00 The Growth of Social Media 00:10:00 Conducting Market Analysis 00:16:00 Auditing Social Media 00:26:00 Corporate Culture and Social Media 00:12:00 Social Media Goals vs. Business Goals 00:10:00 Types of Social Media Platforms 00:08:00 The Social Media Policy 00:40:00 Creative Commons 00:21:00 Brand Marketing 00:27:00 Keyword Selection 00:17:00 Content Marketing on Social Media 00:26:00 Content Development 00:23:00 Understanding the Popular Platforms 03:34:00 Traditional Website Advertising 00:37:00 Social Media Documentation and Schedules 00:29:00 Project Management Software 00:39:00 The Community Manager Role 00:26:00 Importance of Voice Consistency 00:30:00 Organizational Customer Servicen 00:28:00 Social Media Triage 00:14:00 Online versus Personal Interactions 00:26:00 Social Media Analytics 00:27:00 Goal Value 00:43:00 Social Media Marketing Introduction 00:30:00 Understanding the Value of Social Media Buzz and What It Can Do For Your Business 01:00:00 Developing a Winning Social Media Marketing Plan 01:00:00 Setup and Manage a Facebook Page That Works 01:00:00 Tweet Your Way to Online Prominence 01:00:00 Build Your Network with LinkedIn 01:00:00 Captivate Your Audience with YouTube 01:00:00 Conclusion 00:15:00 Internet Marketing INTRODUCTION: WHAT IS AFFILIATE MARKETING? 00:30:00 WHY AFFILIATE MARKETING IS AWESOME 00:30:00 FINDING A PROFITABLE NICHE 00:30:00 CHOOSING AN AFFILIATE PRODUCT 00:15:00 THE ADVANTAGES OF CLICK BANK 00:30:00 ANALYZING THE CLICK BANK MARKETPLACE 00:30:00 CREATING YOUR HOP LINK 00:30:00 CREATING A FREE BLOG 01:00:00 PERFORMING EFFECTIVE KEYWORD RESEARCH 00:30:00 CREATING AN OPTIMIZED POST 00:30:00 POSTING TO YOUR BLOG 00:15:00 PROMOTING YOUR BLOG: AN OVERVIEW 00:30:00 PROMOTION: ARTICLE MARKETING 00:30:00 PROMOTION: SOCIAL BOOKMARKING 01:00:00 PROMOTION: BLOG COMMENTING 00:30:00 ADDITIONAL PROMOTION TIPS 00:15:00 CREATING YOUR OWN WEBSITE 01:00:00 Search Engine Optimization What Is Search Engine Optimization? 01:00:00 Search Engines That Use SEO 01:00:00 Using SEO In Website Text 01:00:00 Using SEO For Google Ads 01:00:00 Using SEO For Article Marketing 01:00:00 Using SEO In Press Releases 00:30:00 Using Longtail Keywords 00:30:00 Using Google To Discover The Best Keywords 00:30:00 SEO For Video Ads 00:30:00 SEO In Photos 00:30:00 Blogging With SEO Marketing 01:00:00 Using A SEO Company 01:00:00 SEO Techniques Introduction to SEO 00:30:00 Improve Engagement to Improve Rankings 01:00:00 Make Your Existing Pages Longer 00:30:00 Focus on YouTube SEO 00:30:00 Improve Site Speed 00:30:00 Focus on Topics Instead of Keywords 00:30:00 Build Backlinks 00:15:00 Reporting and Analytics 00:30:00 Technical Optimization 00:30:00 Local SEO and Listings 00:30:00 Guest posting 00:30:00 Effective Seo Tools 01:00:00 Email Marketing Introduction to Email Marketing 00:30:00 Using Email Marketing Software 00:30:00 Building Email Lists by Quantity 00:30:00 Building Email Lists by Quality 00:30:00 Crafting an Email 01:00:00 Analyzing and Tracking Your Email Marketing Strategy 00:30:00 Email Marketing Secrets Introduction 01:00:00 4 Crucial Things You Need To Do To Build your List 01:00:00 Ways To Get Your Opt In Subscribers To Trust You Quickly 01:00:00 Tips To Build A List Of Eager Subscribers 01:00:00 Easy Ways To Grab Your Reader's Attention In Your Subject 01:00:00 Effective Techniques To Get Your Subscribers Begging For More 01:00:00 Can You Really Use Articles To Build Your List? 01:00:00 Things To Consider When Publishing A Newsletter 01:00:00 The 3 Things To Avoid When Emailing Your List 01:00:00 Digital Marketing Strategies Introduction to Internet Marketing and Reputation Management 00:30:00 How to Optimise Your Site for Every Stage of the Buy Cycle 00:30:00 Build Impression on Your Site 00:30:00 Types of Link Building 01:00:00 Importance of Landing Pages 00:30:00 Difference Between Internet Marketing and Online Customer Service 01:00:00 Concept Of Affiliate Programs 01:30:00 About Of Google Analytics 01:00:00 Online Press Releases 00:15:00 How to Get Traffic from Twitter 00:30:00 Importance of Testing E-Mail Messages 00:15:00 What is Viral Marketing 01:00:00 What is EMail Marketing 00:30:00 Difference Between Images and Video 00:15:00 How to Internet Marketing on Facebook 02:00:00 What is Search Engine Optimization(SEO)? 00:30:00 Understanding Search Results 00:15:00 How to Attract Customer on Your Product? 00:15:00 Time Makes Money 00:30:00 How to Test a Landing Page 00:30:00 Best Web Writing 01:00:00 Ways to Use of Humor in You Internet Marketing 00:15:00 Coupon Codes 00:15:00 When to Pull the Plug 00:15:00 Facebook Marketing Basics Introduction to Facebook 00:15:00 Why You Should Care 00:15:00 Setting up a Facebook Page 00:30:00 How to Get More Likes for Your Facebook Page 00:30:00 Facebook Advertising 00:30:00 How Much Does Facebook Advertising Cost? 00:30:00 Marketing on Facebook 01:00:00 Create a Content Calendar 00:15:00 Understanding Edge Rank & the Art of Engagement 00:15:00 Twitter Marketing TWITTER FOR BUSINESS 00:15:00 TOP TWITTER TIPS 00:15:00 TWITTER IS 00:15:00 BUSINESS TERMS 00:15:00 WHY USE TWITTER FOR MARKETING 00:15:00 TWITTER MARKETING BASICS 01:00:00 TWITTER METRICS 00:30:00 YOUR BIO 00:15:00 WHEN TO TWEET 00:15:00 BUILDING YOUR COMMUNITY 00:15:00 GENERATING LEADS 00:15:00 REAL-TIME TWITTER MARKETING 00:15:00 ENGAGEMENT 00:15:00 TWETIQUETTE (TWEETING ETIQUETTE) 00:15:00 Instagram Marketing What is Instagram? 00:15:00 Instagram for Business 00:15:00 Instagram & Community 00:15:00 Google Adwords Benefits of online advertising and AdWords 00:30:00 Choosing a campaign type 00:30:00 Measure your results 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Digital Marketing Complete Course 00:30:00 Final Exam Final Exam- Digital Marketing Complete Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Turn that pocket-change into a large stack of cash Are you tired of not being able to market your products the right way? Facing problems to set yourself apart from competitors? Then this course is definitely for you. Niche market is defined as a seller's ability to promote and sell a product or services to consumers. Through this course you will definitely learn to do all of this, and much more. Learn to manipulate the market requirement to suit your needs. You will get an elaborate explanation on Micro Niche and Niche Marketing. Explore how to use keywords and back links in order to build quality Micro Niche Websites and market your products. Another fact that remains is you are not the only person in the market who seeks out opportunities. And that is why you must separate your brand from the rest, which you can learn in the later part of this course. Also see how to use social media and videos to spread your brand all over. After all of these facts, I know you would definitely want to take this course, so get a move on now. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Niche Marketing and Branding Introduction 00:30:00 What is Niche Market? 00:30:00 Benefits of Micro Niche and Niche Marketing 00:30:00 Difference Between Niche Marketing And Mass Marketing 00:30:00 Micro Niche Marketing 00:30:00 How to build Quality Micro Niche Websites to Earn More 00:30:00 Using Keywords 00:03:00 Using Backlinks 00:15:00 How can you Make Money out of Micro Niche Websites? 01:00:00 How Can you Promote Your Brand Through Micro Niche Marketing 01:00:00 Types of Micro Niche Software 00:30:00 Micro Niche Finder 00:30:00 Benefits of Using Micro Niche Finder 00:30:00 Why is it a Bad Idea to target a Single Keyword 00:30:00 Conclusion 00:15:00 Branding Niche What Is Branding 00:30:00 Research Your Topic Thoroughly 00:30:00 Let People Know Who You Are: Distinguish Yourself 01:00:00 Represent Yourself 00:30:00 Networking With Social Media 01:00:00 Use Videos 00:30:00 Offer Training Courses 00:30:00 Provide Quality Material And Customer Service 00:30:00 Live And Breathe Your Brand 00:30:00 How Not Branding Can Spell Disaster 00:15:00 Wrapping Up 00:15:00 Mock Exam Mock Exam - Diploma in Niche Marketing and Branding 00:20:00 Final Exam Final Exam - Diploma in Niche Marketing and Branding 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

[vc_row][vc_column][vc_column_text]Spanish is one of the most widely spoken languages in the world. Moreover, it's one of the best languages to learn for travel and employment opportunities. Master Spanish by taking this course. This Complete Spanish Course - Beginner course will provide you with a comprehensive introduction to the Spanish language. It has different chapters, and each chapter will give you a new level of understanding of the language. You'll learn about Spanish alphabets, numbers, and tenses. You'll learn how to improve your pronunciation of words. We will also guide you through everyday topics and basic sentence structures. As a result, you can engage in basic conversations with native speakers.  Learning outcomes Improve your Spanish vocabulary Familiarise yourself with the Spanish alphabets and numbers Enhance your pronunciation of words Improve your Spanish grammar skills Learn about the gender rules in Spanish Enrich your knowledge of Spanish tenses Know the common conversational topics to speak with native speakers Who is this course for Anyone interested in learning Spanish can take this Complete Spanish Course - Beginner Course.  The knowledge you gain from the course will make you more employable.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of the English language, numeracy, and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. The PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognised accredited qualification; Access to course content on mobile, tablet, and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Complete Spanish Course - Beginner Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Spanish Teacher Spanish Tutor Spanish Teaching Assistant Spanish Translator [/vc_column_text][/vc_column][/vc_row] Module 1 Spanish Course: Find out all about this course in less than two minutes 00:02:00 Spanish Course: The Alphabet. Pronunciation. Part 1 00:18:00 Spanish Course: The Alphabet. Pronunciation. Part 2 00:17:00 Spanish Course: Personal pronouns. Gender and number. Ser. Part 1 00:10:00 Spanish Course: Personal pronouns. Gender and number. Ser. Part 2. 00:14:00 Learn Spanish- Present tense. The articles. Use of the verb Tener 1 00:21:00 Use of the verb Tener 2. More numbers. Age. Vocabulary about clas 00:14:00 Learn Spanish- The hour. The times of day. Calendar. Frequency. P 00:11:00 Learn Spanish- The question and exclamation. Recap. Part 1 00:19:00 Learn Spanish- The question and exclamation. Recap. Part 2. 00:15:00 Module 2 Learn Spanish- The weather. Months and seasons. Hace and dentr 00:11:00 Learn Spanish- Present tense irregular. Vowel exchange. Part 1. 00:13:00 Learn Spanish- Present tense irregular. Vowel exchange. Part 2. 00:14:00 Learn Spanish- Present tense irregular. Irregular first person. Part 1. 00:11:00 Learn Spanish- Present tense irregular. Irregular first person. Part 2. 00:12:00 Learn Spanish- The verb Haber and the past perfect. Part 1. 00:15:00 Learn Spanish- The verb Haber and the past perfect. Part 2. 00:16:00 Learn Spanish- The verb Haber and the past perfect. Part 3. 00:09:00 Learn Spanish- Prepositions. Part 1. 00:14:00 Learn Spanish- Prepositions. Part 2. 00:17:00 Module 3 Learn Spanish- Numbers. Recap. Part 1. 00:12:00 Learn Spanish- Numbers. Recap. Part 2. 00:13:00 Learn Spanish- Reflexive verbs. Reciprocal verbs. Part 1. 00:11:00 Learn Spanish- Reflexive verbs. Reciprocal verbs. Part 2. 00:11:00 Learn Spanish- Personal hygiene and clothing. Part 1. 00:09:00 Learn Spanish- Personal hygiene and clothing. Part 2 00:12:00 Learn Spanish- Direct and Indirect Object Pronouns. 00:20:00 Learn Spanish- 'To like' and similar verbs. Indirect Object Verbs 00:27:00 Learn Spanish- 'To like' and similar verbs. Vocabulary 00:16:00 Learn Spanish- Present perfect tense 00:23:00 Module 4 Learn Spanish- Present continuous 00:22:00 Learn Spanish- The near or immediate future 00:14:00 Learn Spanish- Shopping 00:26:00 Learn Spanish- Present, Past, Future 00:20:00 Learn Spanish- Your house 00:31:00 Learn Spanish- Comparative 00:17:00 Learn Spanish- Superlatives 00:19:00 Learn Spanish- Demonstrative 00:24:00 Learn Spanish- Possesive 00:23:00 Learn Spanish- Basic conjunctions 00:22:00 Learn Spanish- Past Simple or Indefinite 00:33:00 Learn Spanish- The accent 00:43:00 Learn Spanish- The imperfect tense and the description 00:22:00 Learn Spanish- Of the future 00:19:00 Resources Resources - Complete Spanish Course - Beginner 00:00:00 Course Certification Order your Certificate 00:00:00

Description Enhance your existing Italian language skills and be an intermediate level speaker in Italian. Enrol the Complete Italian Course - Intermediate course and starts learning. The course is designed for the people who have a basic understanding about the language and want to improve their present language proficiency. The course instructions are provided in full HD video form that makes your learning easy. Throughout the course, you will learn how to conduct a conversation in Italian. Intermediate level grammar rules and vocabularies will be taught in the course. Additionally, the course includes some of the real-life situations and expressions that you may use while speaking in Italian. The course helps you to understand familiar everyday conversations. By the end of the course, you will be an intermediate level speaker in Italian and able to proceed your learning for becoming an advanced speaker. Certification: After completing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Italian Course - Intermediate is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Italian Course - Intermediate is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 01 Italian Course For Intermediate - I pronomi diretti oggetto 00:16:00 Italian Course For Intermediate - Utensili 00:06:00 Italian Course For Intermediate - I pronomi indiretti 00:15:00 Italian Course For Intermediate - Esercizi. I mestieri 00:07:00 Italian Course For Intermediate - Il pronome partitivo ne 00:09:00 Italian Course For Intermediate - Dettato 00:08:00 Italian Course For Intermediate - I pronomi diretti e indiretti con verbi modali 00:09:00 Module : 02 Italian Course For Intermediate - La formazione di verbi a partire da aggettivi 00:07:00 Italian For Intermediate - I pronomi diretti e indiretti con il passato prossimo 00:16:00 Italian Course For Intermediate - Altri usi della particella ne 00:05:00 Italian Course For Intermediate - Gli usi di ci 00:08:00 Italian Course For Intermediate - Ce n'è/ce ne sono 00:06:00 Italian Course For Intermediate - Il futuro composto 00:09:00 talian Course For Intermediate - Dettato 2 00:08:00 Module : 03 Italian Course For Intermediate - Gradi di comparazione dell'aggett 00:11:00 Italian Course For Intermediate - L'imperfetto 00:09:00 Italian Course For Intermediate - Ripasso imperfetto e passato prossimo 00:07:00 Italian Course For Intermediate - Il trapassato prossimo 00:06:00 Italian Course For Intermediate - La struttura stare + gerundio 00:06:00 Italian Course For Intermediate - Dettato 3 00:08:00 Italian Course For Intermediate - Gli aggettivi bello e quello 00:07:00 Module : 04 Italian Course For Intermediate - Il pronome relativo cui 00:12:00 Italian Course For Intermediate - Alcuni verbi pronominali 00:06:00 Italian Course For Intermediate - Dialogo. Gli avverbi di modo 00:06:00 Italian Course For Intermediate - Il condizionale semplice 1 00:12:00 Italian Course For Intermediate - Il condizionale semplice 2 00:12:00 Italian Course For Intermediate - Il condizionale composto 1 00:08:00 Italian Course For Intermediate - Il condizionale composto 2 00:11:00 Module : 05 Italian Course For Intermediate - Computer e internet. Vocabolario di base 00:05:00 Italian Course For Intermediate - Dettato 4 00:09:00 Italian Course For Intermediate - L'imperativo 1 00:14:00 Italian Course For Intermediate - L'imperativo 2 00:12:00 Italian Course For Intermediate - Dialogo 00:04:00 Italian Course For Intermediate - Dettato 5 00:09:00 Italian Course For Intermediate - Ripasso 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

[vc_row][vc_column][vc_column_text] Description IELTS examiners assess your performance on every writing task based on coherence and cohesion, task response, lexical resource, and grammatical accuracy and range. Learn how to enhance your reading, writing, listening and speaking through our Complete IELTS Writing Course, and gain the practical skills and knowledge you need to pass your IELTS exam with flying colours. The writing module incorporates two tasks. Task one covers working with charts such as pie, line, bar, table. You will also look into diagrams and maps. Task two incorporates general IELTS topics.  Our course aims to teach you the most effective way to brainstorm on a particular issue and write following grammatical structures; subject-verb agreement, tense, articles, preposition, and verb forms. This online course also guides you on how to write succinct and fluid sentences to improve your overall score. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete IELTS Writing Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete IELTS Writing Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Introduction Find out all about this course in less than five minutes FREE 00:04:00 IELTS- Introduction 00:05:00 IELTS- Explaining the banding system 00:07:00 IELTS- What is Task 2 00:09:00 IELTS- Task achievement and task response 00:09:00 IELTS- Vocabulary 00:09:00 IELTS- Grammatical Range and Accuracy 00:06:00 IELTS- Extra tips to prepare for the IELTS writing 00:07:00 IELTS- Task one example 00:07:00 IELTS- Task two example 00:06:00 IELTS- Task two structure 00:10:00 IELTS- Planning 00:06:00 IELTS- Examiners Notes 00:08:00 IELTS- Go through Task 1 00:06:00 IELTS- Go through task 2 00:06:00 IELTS- Tips for the exam 00:04:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Customer service is an essential part of any business. Companies always look for the people who have the strong command over handling customer issues. With the help of the Customer Service Training - Complete Video Course, you gain mastery over customer service skills. The bundle video course covers all the necessary parts that a person should know for managing the customer service. For understanding the skill properly, the course is divided into several sections and sub-sections. Firstly, in the Customer Service Skills part, you will be introduced to the fundamentals of customer service including the telephone etiquette. Then, you will learn about the communication procedures in the Communication Essential sections. You will learn about the different types of communication covering business communication, verbal and non-verbal communication, written and electrical communication, etc. Next section is Time Management- one of the best and most efficient parts of any business. Here, you will know the tips and techniques for managing time properly. After that, you will be introduced to the Microsoft Office Word and Microsoft Office Excel. These are two necessary skills that every employee should know for managing the customer service properly. You will learn to use these two applications. Finally, it can be said that the Customer Service Training - Complete Video Course course helps you to achieve the necessary skills for grabbing the attention of the customers with proper etiquette and create a long-term relationship with them. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals FREE 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word FREE 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface FREE 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Administrative management focuses on needs of administrative procedures and using the right tools and techniques in the workplace. [course_titile] is originated for you to carry out administrative tasks to a professional standard. The course begins with by explaining the code of conduct as well as setting the tone in the workplace. Operating an office requires exceptional effort and management skills. Initially, this course is intended to prepare you to handle bullying in the workplace, conflict management and different types of conflict that often occur, necessary steps to avoid and overcome conflict, getting along in the workplace effectively as well. You will be able to create a positive work environment through communication and negotiation. In the course, you will get a clear understanding of closing the generation gap, ergonomics injury prevention, and eliminate workplace violence. Following that, you will learn about workplace harassment and things to do if you become a victim of it. Enroll now and get the most out of this course. Learning Outcomes: Identify what a code of conduct is and why a business should have one Identify what goes into a code of conduct Discuss how to implement a code of conduct in the workplace Create a code of conduct for a business Allot a definition about bullying of what it is and what not Realise the cost of bullying either to organisations nor to people Recognise behaviours associated with bullying as well as the factors behind them Learn some means to shut bullying and realise the roles you can play Acquire the knowledge of some routes to handle yourself from bullying Learn what you should do when encountered with bullying Figure out proper solutions to a bullying event (either within or outside the organisation) Be able to assist in creating an anti-bullying policy Become able to help generate an anti-bullying policy Identify how a positive workplace appears Get information and realise the major components suited to produce and sustain a positive work atmosphere Realise the role of an employee to generate your individual activities to manage a positive work environment Understand as a leader the responsibility you have to create and maintain a positive work environment Figure out Discover what type of team player you are and how that relates to your functioning in the team Know the importance of effective workplace relationships in creating and maintaining a positive work environment Know and understand the importance of working as a team and guidelines to good teamwork Discover your personal strengths and weaknesses in working cooperatively Discover your preference for dealing with workplace conflict Allot a definition to ergonomics and the terms it include Recognise from where you can get ergonomics information for your area Locate the ways ergonomics could be incorporated for your workplace Evaluate the environment for ergonomic risks, learn to open ways so as to solve the issues, as well as planning for their application. Recheck along with assessing your ergonomic endeavor Apply the change management technique proficiently Relate the fundamental principles linked to ergonomics Get to know outlining ergonomic practices to sit, stand, lift, carry, push, as well as to pull Make designs for an ergonomic workstation Recognise the crucial ergonomic features of tools as well as machines Interpret the role of the environmental factors for example, (sound, air quality, as well as light) play in ergonomics Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Workplace Administration is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Workplace Administration is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 What is it, and why? 00:15:00 What to leave in, what to leave out 00:15:00 What's it all about? 00:15:00 A Random Sample 00:30:00 What to Do When You Make a Mistake 00:15:00 Auditing 00:30:00 Putting it Together 00:15:00 Module : 2 Defining Bullying 00:15:00 Why Bullies Do What They Do 00:15:00 Building a Shield Against Bullies 00:15:00 What to Do If It Happens to You 00:30:00 What to Do If You Witness Bullying 00:15:00 Creating an Anti-Bullying Workplace 00:15:00 The Law on Bullying 00:15:00 Module : 3 Defining Conflict 00:15:00 Types of Conflict 00:15:00 Open Conflict vs. Hidden Conflict 00:15:00 Spontaneous and Reflective Behavior 00:15:00 The Johari Window 00:15:00 Stages of Conflict 01:00:00 Conflict Resolution Style Questionnaire 00:15:00 The Role of Communication in Conflict Resolution 00:30:00 Active Listening Skills 00:15:00 Paraphrasing Skills 00:15:00 Powerful Questions 00:15:00 Body Language 00:15:00 The Conflict/Opportunity Test 00:15:00 Conflict and Its Resolution 00:30:00 Helping Others Through Conflict 00:45:00 Module : 4 What Does a Positive Environment Look Like? 00:30:00 What Can I Do? 00:30:00 Team Player 00:15:00 Effective Workplace Relationships (I) 00:45:00 Effective Workplace Relationships (II) 00:30:00 Module : 5 The Case for Wellness 00:15:00 Building the Foundation 00:30:00 Gathering Support 00:15:00 Gathering Data 00:30:00 Performing a Needs Analysis 00:15:00 Implementing Your Workplace Wellness Program 00:15:00 Reviewing the Plan 00:15:00 Evaluating and Reporting Results 00:15:00 Module : 6 Getting Started 00:30:00 The Role of Ergonomics in Your Workplace 00:15:00 The Ergonomic Assessment Cycle 00:05:00 Identifying and Assessing Ergonomic Hazards 00:30:00 Developing a Plan to Address Ergonomic Issues 00:15:00 Identifying and Implementing Solutions 00:15:00 Obtaining Employee Buy-In 00:15:00 Tips for Successful Implementation 00:15:00 Reviewing Your Ergonomics Program 00:15:00 Basic Ergonomic Principles 00:15:00 Optimal Sitting and Standing 00:15:00 Safe Lifting and Transporting 00:15:00 Ergonomic Workstations 00:15:00 Safe Tool Selection and Use 00:15:00 Creating an Ergonomic Environment 00:30:00 Module : 7 What is Workplace Violence? 00:15:00 Understanding the Behavior Wheel 00:15:00 The Anger Management Process 00:30:00 Communicating Better 00:15:00 Basic Problem Solving Tools 01:00:00 Other Ways of Managing Anger 00:15:00 A Systems Approach 00:15:00 Developing a Policy and Program 00:15:00 Risk Assessment 00:30:00 Hiring Practices 00:15:00 Workplace Practices and Procedures 00:15:00 Security Systems and Personnel 00:15:00 Training Programs 00:15:00 Developing Emergency Response Plans 00:15:00 Program Review 00:15:00 The Immediate Response 00:15:00 Consulting with the Experts 00:15:00 Gathering Additional Information 00:15:00 Re-Evaluating Information 00:15:00 Communicating Incidents and Threats 00:15:00 Interviewing Employees 00:15:00 Risk Level Analysis 00:15:00 Reviewing the Options 00:15:00 Analyzing the Impact 00:15:00 Process Application 00:15:00 Module : 8 Defining Harassment 00:15:00 Defining Sexual Harassment 00:30:00 The Purpose of Training 00:15:00 Creating a Harassment Policy 00:30:00 Nipping it in the Bud 00:15:00 Protecting Yourself 00:15:00 What If It Happens to Me? 00:30:00 What If It's Happening to Someone Else? 00:15:00 Someone Has Filed a Complaint Against Me! 00:30:00 Addressing a Complaint 00:15:00 Handling False Complaints 00:15:00 Mediation 00:45:00 Investigating a Complaint 00:45:00 Making the Decision 00:15:00 Creating Solutions 00:15:00 After It's Over 00:15:00 Skill Application 00:15:00