688 Courses in Cardiff delivered Online

Duration 1 Days 6 CPD hours This course is intended for This course is intended for business users and knowledge workers in a variety of roles and fields who have competence in a desktop-based Microsoft Office productivity suite, and who are now extending Microsoft Office to a collaborative cloud-based Office 365 environment. Overview In this course, you will build upon your knowledge of the Microsoft Office desktop application suite to work productively in the cloud-based Microsoft Office 365 environment. You will: Sign in, navigate, and identify components of the Office 365 environment. Create, edit, and share documents with team members using the Office Online apps, SharePoint, OneDrive for Business, and Teams Collaborate using Teams. Configure Teams. This course introduces several productivity apps including SharePoint, OneDrive and Teams that can be used in combination by teams for communication and collaboration. Outline for Teams About What is Microsoft Teams? Overview How to Access Microsoft Teams Etiquette for using teams Integration Capabilities SharePoint OneDrive Interface Storage ? OneDrive & SharePoint Permissions & Access Owner, Member & Guest Communication and Collaboration Team Conversations Private conversations Mentions Inviting people Search Settings and Customization Use the search tool to find specific messages, files or people Working with Files Create new files Upload files Attaching or sharing Files Edit and Collaborate on files Open files in SharePoint OneDrive for personal files Administration (Champions) Add members to a Team Access administrator settings Meetings and calls Initiate a meeting on demand Schedule a meeting and invite attendees Meetings and Outlook Introduction to SharePoint What is SharePoint Understanding your permissions Logging into SharePoint Working with SharePoint sites Working with SharePoint sites Navigate, browse and search in a site Follow a site Working with documents Navigate a library Open and edit a document Upload or create a document in a library Share a file Set alerts for files Use checkout and check-in Team collaboration Versioning Getting Started (OneDrive Outline) Sign in, access and navigate Working with files and folders Upload files Organize files and folders Rename. Copy and download files Delete and recover files Search Use OneDrive with Office Save an office file online to OneDrive Use OneDrive with desktop office Versioning Share files Co-authoring

Giant's Shoulders - Making Project Connections All projects are a journey to towards a goal. All projects share the characteristics of being a temporary endeavor with a uniqueness of scope or environment that makes them very different from operations type work. The temporariness of the project requires that we manage time - that valuable resource that will consume and surprise us if we don't manage it well. A project schedule is our representation of future time - or future memories - that we build together to provide us with confidence, guidance and measuring points along the journey. A well-built schedule requires three key ingredients: An agreed scope representing the requirements of the stakeholders Estimates of task durations by the performers Solid connections between the tasks - Dependencies and sequencing What you will learn: This session and exercise will focus on that third element - the connections. It is no more or less important than the other two. However it does often provide an opportunity for conversations that can be referred to as 'storming' - in the Tuckman/Jensen model of Team Development (Forming/Storming/Norming/Performing/Adjourning). The game is designed to provide an opportunity to practice and improve our ability to identify connections/ associations/links between famous individuals from the Arts, Science and Craft worlds. We can use the same skill and ability to identify connections/ dependencies/ sequences between our project tasks.

Explore the intricacies of corporate relationship building with our comprehensive course. From mastering effective communication and cross-cultural interactions to fostering trust, collaboration, and long-term success, discover essential skills for navigating the professional landscape. Enroll now for expert guidance in achieving your corporate relationship goals.

Fatigue journeys vary from person to person - no two experiences are the same. But there's one challenging topic that seems to feature in most people's journeys at one time or another... communication! In this webinar recording I share tips and advice on how to tackle five of the most common conversation challenges when you're on a fatigue recovery journey. How this webinar will help you There are many reasons why conversations with others can be challenging when you've got fatigue - the key one being that fatigue challenges seem to be very difficult to understand (or even believe) if you haven't been through one yourself. And this really doesn't help when it comes to interacting with others - whether that be your loved ones, colleagues, or those you've only just met. I've helped countless people figure out how to communicate with those around them, in ways that don't negatively impact their health - while keeping both parties feeling as positive about the interaction as possible. This has given me a clear view of the most common challenges people face, and the solutions that tend to work best. And that's what I share with you in this recording of a webinar held recently. Of course, conversations are contextual and every single one is unique. But the tips and suggestions I share here can be tailored and customised to many different situations. I can't commit to running this as a live event terribly often, so I recorded the last time I ran it - and now offer it to you to purchase on demand. Meaning you can access this help straight away! Contents A quick introduction! Comms_intro.mov 2 mins101 MB The webinar recording In this 49 minute video, hear me give advice and tips on how to tackle these tricky communication situations: Communicating your situation to those you live with/are close to - in a way that goes well, and doesn't negatively impact your health/symptoms How to talk to people who are 'helpfully' trying to tell you how to cure yourself (when you know it's wrong!) Socialising with friends when you have fatigue Navigating conversations at large events (weddings, parties etc) How to talk to people who don't understand fatigue (or even believe in it) Main event.mp4 49 mins83 MB A copy of the slides I presented Communicating when fatigued0410.pdf 1.38 MB The Q&A digest This is a written capture of the Q&A discussion, held after my main presentation. I didn't record the Q&A in order to allow those who attended live to feel comfortable switching their cameras on and participating in the discussion. I hope you find this written summary helpful. Comms webinar Q&A capture.pdf 65.6 KB

Smart dieting at Work Certification A representative's eating routine essentially affects their wellbeing, which thusly can negatively affect their profitability at work. Consistently, bosses lose billions of pounds because of persistent illnesses. A portion of these diseases are brought about by helpless dietary decisions and abundance body weight. Consequently, there is a solid business case to be made for working environment intercessions that stress good dieting propensities and backing representatives in building up their food proficiency. This course gives an outline of the causes and size of medical conditions brought about by a horrible eating routine and contains pragmatic guidance for managers hoping to support better propensities in the work environment. You Will Learn Why it is in a business' wellbeing to advance smart dieting propensities among their staff, the wellbeing chances going with overabundance body weight and the connection among nourishment and profitability. How a business can improve their laborers' food proficiency by means of work environment mediations, giving instructive material and running proper workshops. The most effective method to establish a strong climate that standardizes good dieting by making changes to organization culture, the sort and measure of food gave and guaranteeing that laborers who need to change their weight control plans are urged to meet their objectives. How and why work environment motivating forces and moves work close by schooling to impart new propensities, why it is critical to talk with the labor force prior to executing new activities and why working environment weight reduction rivalries may not generally be a smart thought. Advantages Of Taking This Course You will acquire an understanding into the medical conditions as of now confronting the cutting edge labor force, which is good for anybody working in a HR or word related wellbeing job. On the off chance that you are working in an administrative or administrative position, this course will rouse you to show others how its done and pick suitable intercessions that address the necessities of your group. On the off chance that you work in a preparation or consultancy job, this course will help you devise workshops that will help managers in advancing better conduct among their laborers. In the event that you work in the medical services calling, this course will advance your enthusiasm for the boundaries individuals usually face when attempting to eat a better eating routine at work. This course will give anybody an interest in general wellbeing and strategy with significant foundation data that will help them sort out effective conversations encompassing the advanced corpulence pandemic.

In a world dominated by technology, human interaction remains paramount. The 'Develop Amazing Social Skills & Connect With People' course unveils the blueprint for nurturing impactful relationships. Delving deep, the curriculum embarks on an expedition from the art of initiating powerful interactions to the mastery of concluding them gracefully. With insights into body language and essential skills tailored for social triumphs, this course positions you at the forefront of dynamic interpersonal connections. Learning Outcomes Initiate and navigate compelling conversations with ease and finesse. Build and sustain deep connections through effective rapport-building techniques. Overcome and diminish prevailing social apprehensions. Harness the power of non-verbal cues to enhance interpersonal interactions. Acquire a comprehensive toolkit to ensure success in diverse social settings. Why buy this Develop Amazing Social Skills & Connect With People course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Develop Amazing Social Skills & Connect With People there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Develop Amazing Social Skills & Connect With People course for? Individuals seeking to bolster their interpersonal interactions in both personal and professional spheres. Aspiring influencers or public figures aiming for effective audience engagement. Team leaders or managers aiming to foster stronger team dynamics. Individuals transitioning to new social environments, such as university or new job roles. Anyone aiming to enhance their overall social confidence and overcome barriers to connection. Prerequisites This Develop Amazing Social Skills & Connect With People does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Develop Amazing Social Skills & Connect With People was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Public Relations Officer: £25,000 - £40,000 Corporate Trainer: £30,000 - £45,000 Life Coach: £30,000 - £60,000 Sales Executive: £18,000 - £35,000 Event Coordinator: £20,000 - £35,000 Human Resources Specialist: £25,000 - £50,000 Course Curriculum Introduction Welcome 00:02:00 Start & Have Powerful First Interactions 3 Best Ways To Always Start A Conversation 00:06:00 What To Say In Social Interactions 00:11:00 Never Run Out Of Things To Say Again! 00:06:00 Winning Mindset For Social Success 00:05:00 Join Group Conversations 00:04:00 Develop Rapport & Connection Fast Connect With People Fast 00:04:00 Make People Like You 00:06:00 Attractive Social Energy 00:08:00 Destroy Your Social Fears Fear Of Approaching People 00:10:00 Fear Of Rejection 00:07:00 Fear Of What People Think Of You 00:07:00 Unleash Your Social Confidence Become Confident in Social Interactions 00:05:00 Become Socially Relaxed & Anxiety Free 00:04:00 Stop Being Shy Socially 00:04:00 Love Yourself 00:02:00 Stop Approval Seeking Behavior 00:04:00 Master The End Of The Interaction Leave A Conversation Politely 00:03:00 Last Impression 00:03:00 Body Language For Social Success Eye Contact 00:07:00 Smiling 00:05:00 Positive & Confident Body Language 00:05:00 Voice 00:03:00 Skills For Social Success Visualization Exercise 00:03:00 Talkative Mood 00:03:00 Your environment 00:05:00

An online mental health awareness training course that is designed to support you to have confident conversations with xxxx,xxxxx & colleagues who have and are showing early signs and symptoms of mental health problems.

Learn about the many benefits of supporting mental health in the workplace, identify the signs that an employee may be struggling with their mental health, and know how to have an effective conversation with them about it.

In today's dynamic world, mastering multiple languages is not just a skill but a necessity. The Interpreter Language Learning Laboratory: Boost Your Linguistics Skills course addresses the pressing need for effective communication and linguistic diversity in the UK. Recent language learning trends indicate a growing demand for versatile linguistic skills, creating a gap that this Interpreter Language Learning Laboratory: Boost Your Linguistics Skills course expertly fills. Whether you're aiming to enhance your career prospects, facilitate inclusive communication, or simply indulge your passion for languages, this Interpreter Language Learning Laboratory: Boost Your Linguistics Skills programme offers a unique blend of foundational and specialized courses to cater to a diverse range of learners. This Interpreter Language Learning Laboratory: Boost Your Linguistics Skills Bundle Consists of the following Premium courses: Course 01: English (Spelling, Punctuation and Grammar) Communication Skills Training Course 02: German Course for Beginners Course 03: Read and Write Arabic Course Course 04: French Course for Beginners Course 05: Beginner Spanish Course Course 06: Daily Spoken French - Lesson 2 - First Conversations Course 07: TEFL/TESOL and Language Teaching Methodologies Course 08: Daily Spoken French - Lesson 3 - Descriptions Course 09: Italian Course 10: Dyslexia Level 3 Course 11: Working with Individuals with Learning Disabilities and SEN Teaching Course 12: Understanding Specific Learning Difficulties: Supporting Diverse Learners Course 13: Deaf Awareness Training Course 14: Autism & Dyslexia Awareness Training Course 15: Speech & Language Therapy Course 16: British Sign Language Interpreter Course Course 17: Public Speaking Masterclass Course 18: Self Esteem Course 19: Communication Skills: Body of the Speech, Expressions & Body Movements Course 20: Body Language Diploma 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Effective Communication Skills Diploma Course 02: Business Networking Skills Course 03: Influencing and Negotiation Skills Course 04: Delegation Skills Training Course 05: Time Management Course 06: Leadership Skills Training Course 07: Decision Making and Critical Thinking Online Course Course 08: Emotional Intelligence and Social Management Diploma Course 09: Assertiveness Skills Course 10: Touch Typing Complete Training Diploma Interpreter Language Learning Laboratory: Boost Your Linguistics Skills Learning Outcomes: Upon completion of this Interpreter Language Learning Laboratory: Boost Your Linguistics Skills bundle, you should be able to: Develop proficiency in English spelling, punctuation, and grammar. Acquire foundational skills in German, French, Italian, and Spanish. Demonstrate competence in supporting individuals with dyslexia and learning disabilities. Master the basics of British Sign Language interpretation. Cultivate effective public speaking and communication through body language. Gain insights into teaching methodologies for diverse learners. Unlock the power of communication with a curriculum that spans English language essentials, beginner courses in German, French, Italian, and Spanish, as well as focused training on supporting individuals with dyslexia, learning disabilities, and autism. From mastering grammar nuances to acquiring British Sign Language interpretation skills, this Interpreter Language Learning Laboratory: Boost Your Linguistics Skills course empowers you with a rich linguistic toolkit. Engage in daily spoken language sessions and gain valuable insights into teaching methodologies, public speaking, and non-verbal communication, ensuring you emerge not just as a speaker of languages but a master communicator poised for success. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Language enthusiasts seeking diverse linguistic skills. Professionals aiming to enhance communication in their careers. Individuals interested in supporting those with learning disabilities. Students pursuing a holistic language learning experience. Public speakers looking to refine their communication techniques. Anyone with a passion for fostering inclusive language environments. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Interpreter Language Learning Laboratory: Boost Your Linguistics Skillscourse, all you need is - A smart device A secure internet connection And a keen interest in Language Learning Laboratory: Boost Your Linguistic Skills Career path Language tutor or instructor - Average Salary: •30,000 per year Communication Specialist - Average Salary: •35,000 per year Educational Support Worker - Average Salary: •25,000 per year Public Speaking Coach - Average Salary: •40,000 per year Dyslexia Support Specialist - Average Salary: •28,000 per year British Sign Language Interpreter - Average Salary: •32,000 per year Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

For any business to flourish, customer satisfaction is vital. Whether you are a businessperson looking for effective ways of managing customers or a job seeker looking to step into the customer management sector, our Customer Management Training course is the perfect fit for you. Therefore, enrol without delay! Our expertly designed training materials give students the information and skills to manage and sustain client relationships effectively. The course covers various subjects, including communication, problem-solving, and customer service. Participants will learn how to recognise and comprehend the requirements and expectations of clients and how to deliver first-rate customer service. Communication strategies, including active listening and effective verbal and written communication, will also be covered throughout the course. Participants will also learn how to handle and address customer complaints as well as how to convert dissatisfied clients into ones who are satisfied. Additionally, crucial abilities like time management, dispute resolution, and creating and maintaining long-term client relationships will be covered in the course. Upon completion, participants will have the knowledge and skills to manage customer relationships and provide excellent customer service effectively. This training can help improve customer satisfaction, increase sales, and improve a business's overall performance. What you'll learn Acknowledging effective customer service techniques and identifying and understanding customer needs and expectations. Knowledge of communication techniques, such as active listening and effective verbal and written communication. Techniques for handling and resolving customer complaints and turning unhappy customers into satisfied ones. Comprehending time management and conflict resolution skills and how to build and maintain long-term customer relationships. Knowledge of the latest customer management technologies and tools, such as CRM software and analytics. This Customer Management Training is designed by industry experts and will give you a thorough understanding of this topic. Our courses are designed with easy-to-understand modules that break down each topic and give our learners proper training on the subject. If you want to work in this sector and stand out from the rest of the competition, then our course is the perfect place to start. We guarantee that you will gain relevant skills and will gain tremendous knowledge on the subject. And the professional qualifications that you achieve after completing the course will help you greatly in procuring a job in the relevant field. Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our course Today! Learning Outcomes Skills You Will Gain From This Training Customer service Problem-solving Communication Stress Management Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Training program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Here is a curriculum breakdown : Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You, and Next Steps Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Show off Your New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals who want to improve their skills and knowledge in managing customer relationships. Sales and marketing professionals who want to learn best practices for managing customer interactions and building customer loyalty. Business owners and managers who want to ensure their employees have the skills and knowledge needed to provide excellent customer service. Job seekers looking to expand their skills and increase their chances of landing a job in a customer-facing role. Anyone who wants to learn more about effective customer management and how to create positive customer experiences. Career path Our course will aid the learners in advancing their careers in the following fields - Customer Service Manager - £20,000 - £35,000 per year. Sales Manager - £30,000 - £50,000 per year. Marketing Manager - £30,000 - £60,000 per year. Operations Manager - £35,000 - £70,000 per year. Business Development Manager - £30,000 - £60,000 per year.