What does this course cover? This five-day course covers a range of topics, all of which are covered via a mixture of theoretical and practical training – we aim for our courses to be as hands-on as possible. The course specifically covers: An introduction to SCADA systems, including elements, servers, hardware and software, tags, plus more. A range of systems including automatic control, FIELDBUS, and wireless communication systems. An introduction to serial interferences, ethernet networks, fibre optics, and wireless. Process variables Communications include case studies to establish communication with HMI (Siemens, Allen Bradley, and Pro-face) . Programmable Logic Controllers (PLCs), Remote Terminal Units (RTUs), sensors and alarms. Introduction to OPC, covering how to configure OPC UA servers and how to program an OPC UA client. Client and servers development Connection management Security configuration Trends and historical data System components What will I gain from this SCADA HMI course? Upon successful completion of this course, candidates will gain a City & Guilds accredited certificate in Scada, HMI and communications.
Communication Skills & Networking Skills Course - CPD Accredited Are you looking to strengthen your communication skills? This communication skills course is precisely planned and developed. You will receive simple-to-understand lessons as well as insightful information on the field of communication skills courses. This communication skills course aimed at providing participants a thorough understanding of communication skills with an emphasis on best practices and the underlying expertise. The Communication Skills Course will help you by teaching you about various forms, processes, and styles of communication. The Communication Skills Course also discusses communication barriers. In this specialised Communication Skills Course, you will learn the Main Seven Steps for Successful Communication in short. You will learn about the Dos and Don'ts of Successful Communication from the Communication Skills course. Hence, enrol as soon as possible in this communication skills course to maximise your potential. Learning Outcome of Communication Skills & Networking Skills Course Communication Skills Course will describe about types of Communication Different Barriers to Communication will be briefly explain in Communication Skills Course How to access in Communication Competence and its process are a part of this Communication Skills Course You will know about Seven Actions for Effective Communication Communication Skills Course explain Do's and Don'ts of Effective Communication Communication Skills & Networking Skills Course - CPD Accredited Course This Communication Skills: Communication Skills Course includes a FREE PDF Certificate. Lifetime Communication Skills: Communication Skills Course Instant access to this Communication Skills: Communication Skills Course Get FREE Tutor Support to this Communication Skills: Communication Skills Course Communication Skills & Networking Skills Course - CPD Accredited Unlock your full potential with our Communication Skills: Communication Skills course! Designed to strengthen your understanding of Communication Skills: Communication Skills, this course offers easy-to-follow lessons and essential insights into effective communication. Master the Communication Skills: Communication Skills fundamentals, covering various communication styles, processes, and strategies. Learn to overcome communication barriers and apply the main seven steps for success. Our Communication Skills: Communication Skills course also covers the Dos and Don’ts to ensure impactful interactions. Enroll today to enhance your Communication Skills: Communication Skills and open doors to new opportunities! Who is this course for? Communication Skills & Networking Skills Course - CPD Accredited The Communication Skills course is the perfect fit for anyone interested in or working in this industry. Requirements Communication Skills & Networking Skills Course - CPD Accredited To enrol in this Communication Skills: Communication Skills Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Communication Skills: Communication Skills Course. Be energetic and self-motivated to complete our Communication Skills: Communication Skills Course. Basic computer Skill is required to complete our Communication Skills: Communication Skills Course. If you want to enrol in our Communication Skills: Communication Skills Course, you must be at least 15 years old. Career path Communication Skills & Networking Skills Course - CPD Accredited If you do the Communication Skills Course, the worth of your resume will increase and you'll be more qualified.
Telephone Etiquette Certification Talking on the phone is an unavoidable aspect of working life. Regardless of your position, there is a good chance that you spend at least part of your day on the phone. Those who work in frontline positions, such as receptionists and customer service staff, may find that they spend a significant amount of time dealing with customers and clients over the phone. As a result, understanding proper phone etiquette is a vital part of any job. This course goes into detail regarding proper telephone etiquette, including an explanation as to why it is such an important skill to master. We begin by giving you the basics behind taking phone calls at work, including the tone that you should strive to use and a few tips on how to achieve it. Next, we discuss the crucial communication skills that you must master in order to always have successful telephone conversations. Without learning these communication skills, your callers may feel disrespected and may seek out similar services or products from a competitor. Finally, we discuss difficult calls. Despite you being polite, they are an unavoidable aspect of most frontline positions. Learning a few essential skills can help you diffuse such a tough situation. You Will Learn: The role that the telephone plays in the modern workplace, and why telephone etiquette is still important How to prepare your 'telephone voice', so that your callers can take you seriously, while also feeling respected The importance of an informative greeting What not to say when you are on the phone The five key aspects of active listening Benefits of Taking this Course Being more confident when you or your frontline staff answer the phone Learning how to make your customers feel welcome at your company from their first point of contact Learning the three steps involved in dealing with a difficult caller Understanding the importance of empathy Learning tips and tricks on how to make any call easier
Master essential leadership skills and discover what it takes to become a great team manager or supervisor with the Team Management Skills course. This comprehensive course examines the characteristics and principles of effective leadership, from goal setting and providing feedback, to resolving conflict and managing your time. Our instructor-led training units are ideal for those who are new to their role and wish to fine tune their management style and approach to boos ttheir professional development. Master the art of public speaking, learn how to engage your audience and get your point across effectively with the Communication and Public Speaking Diploma. This training program will help you boost your confidence in delivering presentations and improve your body language to project confidence. This skills-based diploma also provides guidance on how to work with visual aids, plan your notes and overcome your fears and self-doubts. This course is ideal for those in customer or client-facing roles. Your Learning Goals: Develop your skills in time management, leadership and communication Understand how to provide constructive feedback and delegate work effectively Learn how to motivate teams and bring out the best in your employees Be able to resolve conflict and disagreements with professionalism Define your management style and understand which approach works for you Master the art of body language and learn how to project confidence in the workplace Improve your delivery in presentations and public speaking Know how to keep your audience engaged and use visual aids effectively Learn how to get your point across and express your ideas with conviction Discover practical mental exercises to help you remember your lines Who is this Course for? This course is ideal for line managers, supervisors and team leaders who are new to their role and wish to enhance their skillset. This masterclass is also suitable for anyone who wants to improve their public speaking and confidence in working with teams. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion, learners will have the practical skills and knowledge to kickstart their career and explore opportunities in the following roles: Team Manager Team Leader/Supervisor Entrepreneur Motivational Speaker Coach/Mentor Course Curriculum **Team Management** Introduction Getting Started 00:01:00 Setting Expectations Setting Expectations 00:03:00 Setting Expectations Case Study 00:01:00 Setting Goals Setting Goals 00:06:00 Setting Goals Case Study 00:01:00 Assigning Work Assigning Work 00:04:00 Assigning Work Case Study 00:01:00 Degrees of Delegation Degrees of Delegation 00:03:00 Degrees of Delegation Case Study 00:01:00 Implementing Delegation Implementing Delegation 00:07:00 Implementing Delegation Case Study 00:01:00 Providing Feedback Providing Feedback 00:05:00 Providing Feedback Case Study 00:01:00 Managing Your Time Managing Your Time 00:05:00 Managing Your Time Case Study 00:01:00 Resolving Conflict Resolving Conflict 00:04:00 Resolving Conflict Case Study 00:01:00 Tips for Special Situations Tips for Special Situations 00:05:00 Tips for Special Situations Case Stud 00:01:00 A Survival Guide for the New Supervisor A Survival Guide For The New Supervisor 00:03:00 A Survival Guide For The New Supervisor Case Study 00:01:00 Wrapping Up Wrapping Up 00:01:00 **Effective Communication** Working on Basics 101 Skill Of The Mouth 00:09:00 Communication 00:04:00 It's In The Eyes 00:05:00 You Have 40 Seconds 00:02:00 Body Language 00:06:00 Art Of Speaking 00:06:00 Working On It 102 Putting It Together 00:05:00 Content Is Key 00:06:00 To Joke Or Not To Joke 00:02:00 Learn Your Lines 00:06:00 Visual Aids 00:03:00 Working On Me 103 Walk The Talk 00:05:00 What Gives You The Edge 00:05:00 It's The Heart That Counts 00:04:00 Mirror Time 00:05:00 How To Deal With Stress 00:04:00 Fake it Till You Make It 00:07:00 Preparation On The Day 00:05:00 Working On Them 104 People Don't Care How much you know until they know how much you care 00:04:00 They Really Are Naked 00:03:00 Sing The Right Song 00:06:00 Know Your Venue 00:04:00 Public Speaking - Why Do It? 00:04:00 Conclusion Hello and Goodbye 00:02:00 Goodbye HD Final Online 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
By popular demand, we are merging our two innovative conferences into a single Pyramid FUNctional Conference, Beyond the Basics for 2023! Gain all the latest information on BOTH communication and behaviour-related content. This year’s two-day conference, led by the co-developers of PECS® (Picture Exchange Communication System®) Andy Bondy, PhD and Lori Frost, MS, CCC-SLP will be held virtually on October 16th and 17th, 2023. Day one will focus on the Pyramid Approach to expanding and refining communication skills. Lori Frost will kick off the conference with a presentation on ethical collaboration. Next, an entire talk is dedicated to teaching commenting skills. Critics sometimes falsely claim that Pyramid focuses only on requesting skills – so, here’s your chance to learn about how to expand communication skills to incorporate creative and meaningful commenting opportunities. The first day of the conference will conclude with the debut of a new talk that focuses on implementing strategies to expand communication skills for learners who have some speech. Day two of the conference will focus on a variety of topics related to the conditions under which behavior occurs. The conference will begin with a look at implementation of the Pyramid Approach to Education® around the globe. Participants will leave with fresh ideas to incorporate small programmatic changes that make big differences in creating effective educational environments. Next, our team will explore how prompts are used in everyday life with all new information related to assessment of prompt types for specific learners within carefully designed lessons. The conference will conclude with a full presentation on error correction with Dr. Andy Bondy providing new insights on the topic. Register for one or both days of the conference and learn why Pyramid continues to be the recognised leader in educational and communication innovations! WHAT YOU WILL LEARN: Refine approaches to collaboration with all team members Create lessons related to increasing communication skills, specifically related to speech and commenting skills Expand the repertoire for teaching effective lessons by learning about new prompting and error correction strategies DAY 1: COMMUNICATION CONFERENCE DETAILS: DAY 1 Date: Monday, October 16, 2023 Agenda: 4:00pm- 9:00pm Check-in Time: 3:45pm- 4:00pm CEUs: 4.5 BACB Learning CEUs (Anticipated); 4.5 IBA CEUs (Anticipated); Cost: £65 for Day 1 only/ £120 for both Day 1 & Day 2 Tuition Includes: Detailed handout with space for note taking, Certificate of Attendance, CEUs offered (see above for details) DAY 2: BEHAVIOUR: UNDER WHAT CONDITIONS CONFERENCE DETAILS: DAY 2 Date: Tuesday, October 17, 2023 Agenda: 4:00pm- 9:00pm Check-in Time: 3:45pm- 4:00pm CEUs: 4.5 BACB Learning CEUs (Anticipated); 4.5 IBA CEUs (Anticipated); Cost: £65 for Day 2 only/ £120 for both Day 1 & Day 2 Tuition Includes: Detailed handout with space for note taking, Certificate of Attendance, CEUs offered (see above for details) Pyramid Educational Consultants is an approved BACB ACE Provider for Learning (Type 2) Continuing Education Credits. The BACB does not warrant, endorse, sponsor, approve, or partner with the event, organisation, or instructor.
Communication skills are a fundamental aspect of success in the business world. However, many individuals encounter challenges in this area, such as difficulty in conveying their thoughts clearly, struggling to actively listen to others, or feeling anxious during public speaking. Effective communication is essential for building relationships, resolving conflicts, and making impactful presentations. Learning Objectives The following are some of the key outcomes in this course: Understand how communication is a process involving a sender, a message, and a receiver Learn why communication can fail if that process breaks down Learn why great communication skills matter to your professional success Understand five of the most common communication barriers Target Audience Young Professionals
Attending this programme will give you the knowledge and skills to transform your communication skills immediately, having learnt: The pros and cons of different communication channels and when best to use them The power of communicating through words, sound and body language Why people behave and communicate differently and how to recognise and adapt to their style What someone's natural behavioural style means when it comes to making decisions How to increase sales through better and more personalised communication How to engage better with audiences of all sizes when presenting
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Level 3 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access