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A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary Diploma will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary Diploma will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary Diploma Bundle Course Course 01: Medical Secretary Diploma Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 5 Proofreading & Copy Editing Course 08: Level 2 Customer Service Course 09: Mental Health Support Worker Course 10: Workplace Stress Management Course 11: Anger Management ***Others Included of Medical Secretary Diploma Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary Diploma: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Anger Management*** ------------------- Assessment Method After completing each module of the Medical Secretary Diploma, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary Diploma, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary Diploma is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Secretary Diploma, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

The Health and Safety at Work, etc. Act 1974 requires UK companies to focus on guaranteeing the safety of their employees. This may present specialists with the option to work as a Health and Safety Executive - HSE officer and earn an average salary of £24,999 to £56,999 annually. Why Should You Take this Workplace Health and Safety Course? 1.4 million workers in the UK are thought to be afflicted with a work-related ailment. Every year, over 72,000 injuries are reported due to the lack of health and safety monitoring at work, up to 160 workers die in workplace accidents and injuries, and millions of working days are missed as a result of work-related illnesses and injuries. The sad reality is that workplace diseases, accidents, and injuries may be prevented in practically all cases. However, workplace health and safety can only be fully optimised when every employee makes an equal contribution to the cause. Key Features This Health and Safety in the Workplace - Level 3 Course Includes: This Health and Safety Course is CPD QS Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum Health and Safety in the Workplace - Level 3 Module 01: Identifying Hazards and Injuries in Manual Handling Module 02: Managing Incidents in the Workplace Module 03: Addressing Minor Injuries in the Workplace Module 04: Handling Electrical Health and Safety Module 05: Strategies for Ensuring Fire Health and Safety Module 06: Comprehensive Understanding of Fires Module 07: Emergency Response: Evacuation Procedures for Fires Module 08: Developing and Implementing Fire Plans and Safety Protocols Module 09: Risk Control and Reduction Measures Module 10: Crafting Personal Emergency Evacuation Plans (PEEP) Module 11: Emergency Protocol Communication Module 12: Navigating Health and Safety Laws in the Workplace Learning Outcomes After Completing this Health and Safety in the Workplace Course You will Able to: Identify manual handling hazards, reducing workplace injuries through proactive Health and Safety measures. Effectively manage workplace incidents, ensuring swift and organised Health and Safety response procedures. Address minor injuries promptly, applying appropriate first aid in diverse scenarios. Handle electrical incidents competently, minimising risks and ensuring personnel health and safety. Devise and implement robust fire safety strategies, emphasising preventive health and safety measures. Navigate health and safety laws adeptly, ensuring compliance and workplace well-being. Certification After completing this Health and Safety in the Workplace course, you will get a free Certificate. ________________________________________ Please Note: This is not a regulated and professional course. To get a professional qualification, you can choose: Health and Safety Management for Construction (UK) Level 3 Certificate in Occupational Health and Safety NEBOSH National Diploma in Occupational Health and Safety NEBOSH National General Certificate in Occupational Health & Safety NEBOSH, International General Certificate in Occupational Health & Safety Level 6 Diploma - Occupational Health and Safety Management Courses from the Institution of Occupational Safety and Health ProQual Level 5 NVQ Diploma in Occupational Health and Safety Practice ProQual Level 6 NVQ Diploma in Occupational Health and Safety Practice ISO 45001 Occupational Health and Safety National Examination Board in Occupational Safety and Health Level 3 NVQ Health and Safety CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Health and Safety in the Workplace - Level 3 CPD Accredited Certification Employees in all industries seeking comprehensive workplace health and safety knowledge. Supervisors and managers responsible for incident response and safety implementation. Health and safety officers aiming to enhance their regulatory understanding and compliance. Individuals aspiring to create a safer workplace environment for themselves and colleagues. Anyone seeking to deepen their knowledge of emergency response protocols in workplaces Career path Health and Safety in the Workplace - Level 3 CPD Accredited Certification Health and Safety Officer - £25K to 40K/year. Fire Safety Advisor - £30K to 45K/year. Risk Management Consultant - £35K to 50K/year. Health and Safety Manager - £40K to 60K/year. Compliance Coordinator - £25K to 40K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

This Course at a Glance Learn about the elements of combustion and ways in which fires can spread Acquire knowledge about the Fire triangle that shows how a fire can start Learn how the smoke spreads and affects the health condition of people in various ways Discover the most common causes of fire such as electricity, smoking, arson, etc Learn how to ensure safety in workplaces to prevent fire from occurring Understand what safety features can be installed within the workplace to warn people of fire Learn how to use the correct fire extinguisher for the relatable case of a fire emergency Understand what actions you need to take upon discovering a fire or hearing of any fire alarm Acquire knowledge about the current fire safety legislation applicable in the England and Wales Learn to design effective fire risk assessments to implement within workplaces Identify the hazard and the degree to which there is a risk of harm caused by the hazard Gain knowledge about the safety precautions that can be taken to prevent fire from occurring Understand what safety features should be adapted to comply with building regulations Understand your responsibilities and duties as a Fire Marshal to provide assistance in case of any emergency Understand what to do as a Fire Marshal if you discover a fire within the workplace Understand how to carry out fire drills to test the practicality of fire evacuation plans Understand what pre-engagement actions need to be taken to ensure proper use of fire extinguisher Fire Marshal Training Course Overview The Regulatory Reform (Fire Safety) Order 2005 applies to all workplaces regardless of the number of employees and requires employers to provide adequate training in fire awareness for all members of their staff. It is, therefore, a legal duty of the companies to comply with fire safety regulations and legislation circulated by the government. This Fire Marshal Course is designed to equip you with the required knowledge and skills to prevent the risk of a Fire within premises and eliminate fire hazards that can result in fatal consequences for businesses with irreparable damage. This course will also teach you how to use and handle fire protection equipment such as fire extinguishers and first aid kits to tackle a fire quickly and efficiently. Each year in the UK, there are more than 22,000 non-residential fires, with a large number of these occurring in workplaces. Therefore, it is extremely important for any business to ensure their employees are well-trained to control and prevent fire from occurring within workplaces. Employees with fire safety training can ensure the safety of themselves as well as others around them. Upon successful completion of this course, you will understand your duties and responsibilities in assisting the company in controlling any emergency fire-breakout situation within the premises. Who should take this course? This Fire Marshal Course is suitable for: Any employee Any designated fire marshall in their workplace Owners of any business Anyone responsible for supervising fire safety Anyone interested to learn about fire safety protocols Whether you are the owner of any company looking to ensure your company is acting in accordance with the legislation and regulations formulated by the government regarding fire safety or simply keen on gaining comprehensive knowledge about basic fire safety precautions, this course will help you respond effectively in the event of such an emergency. Entry Requirements There are no academic entry requirements for this Fire Marshal Training Course Online course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Fire Marshal Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Chemistry of Fire Module 2: Common Causes of Fire Module 3: Basic Safety Features in Buildings Module 4: Introduction to Fire Extinguishers Module 5: What to do in Cases of Fire. Module 6: Fire Statistics Module 7: Current Fire Safety Legislation Module 8: Fire Risk Module 9: Preventative Measures Module 10: Safety Features within Buildings Module 11: Role of the Fire Marshal Module 12: Action on Fire Discovery Module 13: Fire Drills and Evacuation Module 14: Fire Extinguishers Module 15: Pre-Engagement Action Module 16: Using a Fire Extinguisher Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This coursewill teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary & Receptionist Bundle Course Course 01: Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 1 Certificate in Well-being Course 07: Mental Health Support Worker Course 08: Workplace Stress Management Course 09: Level 2 Award in Job Search and Interview Skills Course 10: Anger Management ***Others Included of this Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 2 Award in Job Search and Interview Skills*** Module 01: Preparing to Achieve Own Job Goals Module 02: Promoting Yourself and Preparing for a Job Interview ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** Module 01: An Overview of Mental Health Module 02: Mental Health Support Worker Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treating Mental Illness with Medication and Therapy Module 11: Laws Related to Mental Health Module 12: Mental Health System Module 13: The Participation of the Service User ------------------- ***Workplace Stress Management*** Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------- ***Anger Management*** Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary & Receptionist, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Firefighter Training Course Overview The Firefighter Training course provides comprehensive knowledge of fire safety, legislation, risk assessment, and emergency procedures. It is designed to equip learners with essential fire safety skills to prevent and manage fire-related emergencies in various environments. The course is ideal for individuals who aim to enhance their understanding of fire safety and improve their preparedness for emergency situations. Upon completion, learners will gain the ability to identify fire hazards, assess risks, understand fire safety legislation, and manage evacuation procedures effectively. Course Description This course covers a wide range of topics including fire safety legislation, fire risk assessment, and the effective use of fire extinguishers. Learners will also study fire safety arrangements, evacuation procedures, and emergency first aid at work. The course aims to provide a thorough understanding of fire-related risks and how to mitigate them. Learners will also gain knowledge of essential fire safety equipment and the protocols for managing a fire emergency. The programme offers an in-depth learning experience, combining theoretical knowledge with practical guidance for emergency preparedness. Firefighter Training Curriculum Module 01: Introduction to Firefighter Module 02: Fire Safety Legislation Module 03: Understanding Fire Module 04: Fire Risk Assessment Module 05: Fire Safety Arrangements Module 06: Evacuation & Safety Module 07: Fire Extinguishers Module 08: Emergency First Aid at Work (See full curriculum) Who is this course for? Individuals seeking to enhance their fire safety knowledge. Professionals aiming to advance in fire safety management roles. Beginners with an interest in firefighting and emergency response. Employees responsible for health and safety in various sectors. Career Path Fire Safety Officer Fire Risk Assessor Health and Safety Officer Emergency Response Coordinator Facilities Manager Fire Prevention Specialist

Airline Cabin Crew / Flight Attendant Training Do you have a burning desire to work in the aviation industry? Our Air Cabin Crew: Cabin Crew Online Diploma Course is your ticket to a job in the air if you've ever imagined yourself as a part of this elite club. This thoroughAir Cabin Crew: Cabin Crew Online Diploma Course provides clear explanations of the jobs, first aid, safety, and security-related aspects of flight time. Also, everything is covered in this Air Cabin Crew: Cabin Crew Online Diploma Course for airline cabin crew, from learning emergency protocols to comprehending the intricate aircraft layout. Also, this Air Cabin Crew: Cabin Crew Online Diploma Course helps to improve your understanding of all of your duties, first aid, and aircraft systems. During this Air Cabin Crew: Cabin Crew Online Diploma Course, you can improve your communication, cultural knowledge, and interpersonal skills. Your perspective on networking systems will change after taking this Air Cabin Crew: Cabin Crew Online Diploma Course. Enrol in the Air Cabin Crew: Cabin Crew Online Diploma Course to fulfil your desire for challenge and adventure! Main Course: Airline Cabin Crew / Flight Attendant Training 3 Exclusive Free Courses included with this Airline Cabin Crew / Flight Attendant Training Course: Along with Airline Cabin Crew / Flight Attendant Training Course, We Offer a free Airport Management Course Along with Airline Cabin Crew / Flight Attendant Training Course, We Offer a free Time Management Course Along with Airline Cabin Crew / Flight Attendant Training Course, We Offer a free Dealing with Difficult People Course Special Offers of this Airline Cabin Crew / Flight Attendant Training Course This Airline Cabin Crew / Flight Attendant Training Course includes a FREE PDF Certificate. Instant Free Certificate to this Airline Cabin Crew / Flight Attendant Training Course. Lifetime access to this Airline Cabin Crew / Flight Attendant Training Course Instant access to this Airline Cabin Crew / Flight Attendant Training Course Get FREE Tutor Support to this Airline Cabin Crew / Flight Attendant Training Course [ Note: Free PDF certificate as soon as completing the Airline Cabin Crew / Flight Attendant Training Course] Airline Cabin Crew / Flight Attendant Training This Air Cabin Crew: Cabin Crew Online Course consists of 18 modules. Course Curriculum of Airline Cabin Crew / Flight Attendant Training Module 1: Introduction to Air Cabin Crew Module 2: Duties and Responsibilities of Cabin Crew Module 3: Aircraft Familiarisation Module 4: Communication Skills Module 5: First Aid Module 6: Psychology of Flying Module 7: Grooming and Presentation Module 8: Interview Skills Module 9: Customer Service Module 10: In-Flight Service Module 11: Safety and Security Module 12: Emergency Procedure Module 13: Aircraft Systems Module 14: Languages Module 15: Cultural Awareness Module 16: Professional Development Module 17: Career Advancement Module 18: Networking Assessment Method of Airline Cabin Crew / Flight Attendant Training Online Course After completing Air Cabin Crew: Air Cabin Crew Online - Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. After completing the Air Cabin Crew: Air Cabin Crew Online - Course, you can instantly download your certificate for FREE. Who is this course for? Airline Cabin Crew / Flight Attendant Training This Airline Cabin Crew / Flight Attendant Training Online Diploma Course is for Individuals with a passion for aviation and a desire to excel in customer service roles. Requirements Airline Cabin Crew / Flight Attendant Training To enrol in this Airline Cabin Crew / Flight Attendant Training Online Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Air Cabin Crew: Cabin Crew Online Course. Be energetic and self-motivated to complete our Air Cabin Crew: Cabin Crew Online Course. Basic computer Skill is required to complete our Air Cabin Crew: Cabin Crew Online Course. If you want to enrol in our Air Cabin Crew: Cabin Crew Online Course, you must be at least 15 years old. Career path Airline Cabin Crew / Flight Attendant Training You may be eligible for employment offers as a junior cabin crew, cabin crew, senior cabin crew, cabin crew manager, or in-flight trainer after completing this Air Cabin Crew: Cabin Crew course.

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist & Secretary course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist & Secretary course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist & Secretary Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Receptionist & Secretary Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Medical Receptionist & Secretary Course Course 01: Medical Receptionist & Secretary Course 02: Dealing With Difficult People Course 03: Report Writing Course ***Others Included of Medical Receptionist & Secretary Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist & Secretary Course: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***GIFT Courses: ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------ Assessment Method After completing each module of the Medical Receptionist & Secretary, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist & Secretary course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist & Secretary course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist & Secretary course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Receptionist & Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Teaching begins long before the classroom. The Initial Teacher: 20-in-1 Premium Online Courses Bundle is tailored for those preparing to enter early education, support roles, or youth services. If you want to be seen as a capable, compassionate, and certified candidate, this bundle makes sure you don’t just meet expectations—you exceed them. Description The education and childcare sectors are under pressure to recruit qualified, well-rounded professionals. This bundle offers a rare advantage: a broad sweep of practical and interpersonal skills, including first aid, communication, learning support, and behaviour management. Perfect for aspiring teaching assistants, early years practitioners, school support staff, and youth workers, this 20-course bundle offers maximum hireability for minimal investment. Instead of waiting for a door to open, prepare yourself to walk through it—fully certified, organised, and in demand. A chance like this won’t sit around—nor should you. FAQ Q: Who is this bundle designed for? A: Teaching assistant hopefuls, early years workers, youth mentors, classroom support staff, and those entering childcare or education sectors. Q: What sectors will value these certifications? A: Schools, nurseries, special education, after-school programmes, social services, and youth outreach. Q: Do I receive certificates for each individual course? A: Yes, each course completed provides a standalone certificate, perfect for applications and professional profiles. Q: Is this bundle beginner-friendly? A: Absolutely—ideal for those just starting out or changing careers into education. Q: Can I complete the courses at my own pace? A: Yes—100% self-paced with lifetime access, so you can study on your schedule.

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Level 3 Tattoo Infection Control Are you willing to prevent infection with tattoos? We have created a broad tattoo infection control level 3 advanced diploma for learning the methods for sterilisation and disinfection. This tattoo infection control level 3 advanced diploma explains tattoo artists' hygiene standards and how to prevent infection in tattoo parlours. Also, the tattoo infection control level 3 advanced diploma goes into detail about prepping and caring for the skin. Moreover, this tattoo infection control level 3 advanced diploma also covers bloodborne pathogens and cross-contamination prevention. Additionally, the tattoo infection control level 3 advanced diploma teaches first aid and emergency response. Unlock your potential with our tattoo infection control level 3 advanced diploma course! Special Offers of this Tattoo Infection: Tattoo Infection Training Course: This Tattoo Infection: Tattoo Training Course includes a FREE PDF Certificate. Lifetime access to this Tattoo Infection: Tattoo Training Course Instant access to this Tattoo Infection: Tattoo Training Course 24/7 Support Available to this Tattoo Infection: Tattoo Training Course Level 3 Tattoo Infection Control This Tattoo Infection: Tattoo course consists of 07 modules. Course Curriculum of Tattoo Infection: Tattoo Course Module 01: Understanding Infection Control in Tattoo Module 2: Techniques for Sterilisation and Disinfection Module 3: Hygiene Practices for Tattoo Artists Module 04: Skin Preparation and Aftercare Module 05: Infection Prevention in Tattoo Studios Module 06: Bloodborne Pathogens and Prevention of Cross-Contamination Module 07: Emergency Response and First Aid. Assessment Method of Tattoo Infection: Tattoo Online After completing the Tattoo Infection: Tattoo Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Tattoo Infection: Tattoo Online After completing the Tattoo Infection: Tattoo course, you can instantly download your certificate for FREE. Who is this course for? Level 3 Tattoo Infection Control The tattoo infection control level 3 advanced diploma is intended to serve a broad spectrum of learners who are keen to further their tattoo-related knowledge and abilities. Requirements Level 3 Tattoo Infection Control To enrol in this Tattoo Infection: Tattoo Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Tattoo Infection: Tattoo Course. Be energetic and self-motivated to complete our Tattoo Infection: Tattoo Course. Basic computer Skill is required to complete our Tattoo Infection: Tattoo Course. If you want to enrol in our Tattoo Infection: Tattoo Course, you must be at least 15 years old. Career path Level 3 Tattoo Infection Control Your job in this field may benefit from this tattoo infection control level 3 advanced diploma.