3755 Courses in Cardiff delivered Online

In our constantly changing environment, if you always do what you've always done, then you'll always get what you've always got - and that's not enough! Building a strategic marketing plan is a powerful way to take a step back from day-to-day activities, review the opportunities available to your business and your products, and build a roadmap of tactics that will set you apart from the competition. In this workshop, we look at how to build a customer-focused strategic marketing plan to pin-point your milestones to success over a 12-month period. This programme will help participants to: Understand the key questions that a strategic marketing plan should answer Understand the value of customer and competitor insight and how to develop actionable insights to guide your plan Conduct a market analysis and identify the barriers and drivers to success Learn how to build a customer buying journey and how to identify the most valuable customers Develop a customer-focused strategy and customer engagement plans Develop core messages and winning tactics to engage with your key customers Identify the key metrics to review and measure to keep your plans on track 1 Situational analysis Introduction to marketing strategy Market and competitor analysis and insight generation Understanding the customer buying journey How to segment customers to identify your most valuable customer opportunities Identifying the barriers and drivers to your success 2 Strategy Introduction to strategy How to build strategic imperatives and SMART objectives How brand vision and positioning drive customer focus A guide to building key message themes 3 Tactics, messaging and measurement Introduction to building customer-focused tactics How to build a customer-engagement plan How to build key messages and a customer-focused tactical plan A practical guide to developing key metrics to review success and keep your plans on track Actionable outcomes Throughout the programme we will use your own product examples to build your plan, participants will: Learn best practice examples of strategic planning Discover market and customer opportunities to strengthen your competitive edge Create a strategic plan that can be implemented immediately within your business Start planning compelling marketing messages to reach the right customer at the right time Receive immediate feedback on your strategic marketing plan Have the opportunity to share common issues and solutions with colleagues in the group

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to become more skilled at handling difficult customers. Overview Upon successful completion of this course, students will be able to deal with difficult customers in a way that increases productivity and customer service, and decreases unhappy customers. In this course, students will gain a valuable skill set to deal with difficult customers in various situations. 1 - GETTING STARTED Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan 2 - THE RIGHT ATTITUDE STARTS WITH YOU Be Grateful Keep Your Body Healthy Focus on Positive Thoughts Invoke Inner Peace Case Study 3 - INTERNAL STRESS MANAGEMENT Irritability Unhappiness with Your Job Feeling Underappreciated Not Well-Rested Case Study 4 - EXTERNAL STRESS MANAGEMENT Office Furniture Not Ergonomically Sound High Noise Volume in the Office Rift with Co-Workers Demanding Supervisor Case Study 5 - TRANSACTIONAL ANALYSIS What is Transactional Analysis? Parent Adult Child Case Study 6 - WHY ARE SOME CUSTOMERS DIFFICULT? They Have Truly Had a Bad Experience and Want to Vent They Have Truly Had a Bad Experience and Want Someone to be Held Accountable They Have Truly Had a Bad Experience and Want Resolution They Are Generally Unhappy Case Study 7 - DEALING WITH THE CUSTOMER OVER THE PHONE Listen to the Customer?s Complaint Build Rapport Do Not Respond with Negative Words or Emotion Offer a Verbal Solution to Customer Case Study 8 - DEALING WITH THE CUSTOMER IN PERSON Listen to the Customer?s Complaint Build Rapport Responding with Positive Words and Body Language Besides Words, What to Look For? Case Study 9 - SENSITIVITY IN DEALING WITH CUSTOMERS Who are Angry Who Are Rude With Different Cultural Values Who Cannot Be Satisfied Case Study 10 - SCENARIOS OF DEALING WITH A DIFFICULT CUSTOMER Angry Customer Rude Customer Culturally Diverse Customer Impossible to Please Customer Case Study 11 - CUSTOMER ONCE YOU HAVE ADDRESSED THEIR COMPLAINT Call the Customer Send the Customer an Email Mail the Customer a Small Token Handwritten or Typed Letter Case Study 12 - WRAPPING UP Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations

Course Overview Editing and adjusting light is very important to bring out the beauty of a photograph. Learn to adapt and to edit photos using Adobe Lightroom with Photography: Pro Editing with Lightroom course and make your photography experience more vibrant. The Photography: Pro Editing with Lightroom course will teach you how to use Adobe Lightroom, import and organize photo, fix white balance, hue, saturation, luminance, lens, brush adjustment, grain and dehaze filters. The course will teach you different techniques to edit, correct, and export pictures and make your pictures more beautiful from scratch. This course will help you make your photos look better and more attractive. The course is ideal for photographers, photo editors, videographers, graphic designers or anyone who wants to learn more about Adobe Lightroom. Learning Outcomes Be able to import and export photos in Lightroom Be able to fix white balance, hue and saturation Use different types of lenses to change the effect Understand the function of brush adjustment Be able to use grain in and dehaze filters Who is this course for? This online course is for anyone who wants to learn more about photography and photo editing using Lightroom. This course will help learners from any level to learn the functions of Lightroom and use them. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. You can also obtain a Course Completion Certificate following the course completion. Certificates can be obtained either in hardcopy at £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Photography: Pro Editing with Lightroom is a useful qualification to possess and would be beneficial for any related profession or industry such as: Photography Photo Editing Videography Graphic Designing Unit 01: Basic of Adobe Lightroom Module 01: Introduction 00:03:00 Module 02: Editing Overview 00:02:00 Module 03: Importing, Catalogue and Sub Folders 00:05:00 Module 04: Advanced Organising 00:04:00 Module 05: Hidden Gems in Lightroom 00:03:00 Module 06: Overview of the Lightroom Panels 00:04:00 Unit 02: Develop Module Module 01: Understand the Histogram 00:05:00 Module 02: Local Adjustments 00:10:00 Module 03: Basics of Global Adjustments 00:09:00 Module 04: Tone Curves 00:05:00 Module 05: Hue, Saturation & Luminance 00:05:00 Module 06: Split Toning 00:03:00 Module 07: Sharpening & Noise Reduction 00:06:00 Module 08: Lens Correction 00:03:00 Module 09: Transform 00:02:00 Module 10: Effects & Calibration 00:03:00 Unit 03: Lightroom Editing Module 01: Landscape Image 00:17:00 Module 02: Cityscape Image 00:18:00 Module 03: Blue Hour Image 00:18:00 Module 04: Small Sensor Image 00:14:00 Module 05: Low Light Image 00:10:00 Module 06: Milky Way Image 00:20:00 Module 07: Reflection Image 00:15:00 Module 08: Waterfall Image 00:15:00 Module 09: Winter Image 00:15:00 Module 10: Sunrise Image 00:12:00 Module 11: Travel Portrait Image 00:12:00 Module 12: Architecture Image 00:11:00 Module 13: HDR Image 00:13:00 Module 14: Panoramic Image 00:15:00 Module 15: HDR Panoramic Image 00:05:00 Unit 04: Advanced Lightroom Module 01: Cloaning & Object Removal 00:07:00 Module 02: Presets 00:05:00 Module 03: Dodge & Burn 00:09:00 Module 04: Orton Effect 00:05:00 Module 05: Sun Flare 00:04:00 Unit 05: Exporting Module 01: Basics of Exporting 00:09:00 Module 02: Exporting for Social Media 00:04:00 Module 03: Exporting for Printing 00:04:00 Module 04: Creating Export Presets 00:03:00 Unit 06: Advanced Photoshop Module 01: Focus Stack 00:07:00 Module 02: Exposure Blending 00:05:00 Module 03: Blending Moments in Time 00:05:00 Module 04: Advanced Object removal 00:13:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

With an emphasis on intermediate-level abilities, this course covers Oracle Primavera Project Manager P6 PPM Professional Client's advanced features. The tool's database administration and setup instructions are also included. Upgrade your skills in Oracle Primavera Project Manager P6 PPM Professional Client with this advanced course.

Elevate your training skills with our comprehensive Train The Trainer course. Master adult learning principles, effective communication, course design, and more. Equip yourself to deliver impactful and engaging training sessions for diverse audiences.

Master the fundamentals of electricity and DC circuit analysis with our comprehensive course. Learn essential concepts and practical skills for success in electrical engineering.

In the digital age, the ability to interpret and predict data trends is paramount. Introducing 'Data Analysis and Forecasting in Excel', a comprehensive course tailored to unveil the intricacies of Excel's powerful tools. Dive deep into the world of worksheets, discover the magic of PivotTables, and unravel the secrets of data visualisation. Whether you're a novice eager to delve into data or a seasoned analyst looking to refine your skills, this course promises a transformative journey into the realm of Excel analytics. The curriculum is designed with the utmost care to ensure a holistic understanding. From the basics of modifying worksheets to the advanced techniques of forecasting data, every module is a step towards mastering Excel. With a focus on real-world applications, learners will be equipped to harness the potential of Excel, making data-driven decisions with confidence and precision. Visualisation is at the heart of understanding data. This course not only teaches you how to analyse data but also how to represent it effectively using charts, PivotCharts, and the innovative Sparklines. By the end of this course, you'll be adept at mapping data, automating workbook functionalities, and employing lookup functions with finesse. Learning Outcomes: Master the techniques of modifying and organising worksheets for optimal data representation. Understand and implement effective list management strategies within Excel. Analyse complex datasets and derive meaningful insights. Design and create compelling visual representations using charts and other visual tools. Efficiently utilise PivotTables and PivotCharts for advanced data analysis. Integrate and manage data across multiple worksheets and workbooks. Implement lookup functions and audit formulas to ensure data accuracy and integrity. Why buy this Data Analysis and Forecasting in Excel course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Data Analysis and Forecasting in Excel Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience Who is this Data Analysis and Forecasting in Excel course for? Individuals keen on mastering Excel for data interpretation and visualisation. Business analysts aiming to enhance their data forecasting abilities. Students pursuing a career in data analytics or business intelligence. Managers and decision-makers seeking to make data-driven strategies. Researchers looking to streamline and enhance their data processing techniques. Career path Data Analyst: Average salary range £30,000 - £50,000 annually. Business Intelligence Analyst: Average salary range £35,000 - £55,000 annually. Market Research Analyst: Average salary range £27,000 - £45,000 annually. Financial Analyst: Average salary range £35,000 - £60,000 annually. Operations Research Analyst: Average salary range £40,000 - £65,000 annually. Management Analyst: Average salary range £45,000 - £70,000 annually. Prerequisites This Data Analysis and Forecasting in Excel does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Data Analysis and Forecasting in Excel was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Working with Lists Sort Data 00:10:00 Filter Data 00:10:00 Query Data with Database Functions 00:09:00 Outline and Subtotal Data 00:09:00 Analyzing Data Apply Intermediate Conditional Formatting 00:07:00 Apply Advanced Conditional Formatting 00:05:00 Visualizing Data with Charts Create Charts 00:13:00 Modify and Format Charts 00:12:00 Use Advanced Chart Features 00:12:00 Using PivotTables and PivotCharts Create a PivotTable 00:13:00 Analyze PivotTable Data 00:12:00 Present Data with PivotCharts 00:07:00 Filter Data by Using Timelines and Slicers 00:11:00 Working with Multiple Worksheets and Workbooks Use Links and External References 00:12:00 Use 3-D References 00:06:00 Consolidate Data 00:05:00 Using Lookup Functions and Formula Auditing Use Lookup Functions 00:12:00 Trace Cells 00:09:00 Watch and Evaluate Formulas 00:08:00 Automating Workbook Functionality Apply Data Validation 00:13:00 Search for Invalid Data and Formulas with Errors 00:04:00 Work with Macros 00:18:00 Creating Sparklines and Mapping Data Create Sparklines 00:07:00 MapData 00:07:00 Forecasting Data Determine Potential Outcomes Using Data Tables 00:08:00 Determine Potential Outcomes Using Scenarios 00:09:00 Use the Goal Seek Feature 00:04:00 Forecasting Data Trends 00:05:00

Overview Dive into the dynamic world of computer science with our comprehensive 'Computer Science with Python Course'. Python, a versatile and widely used programming language, serves as the foundation for this course, offering learners a gateway into the intricate realm of computing. From installing Python and understanding its documentation to mastering advanced concepts like closures, classes, and data hiding, this course is meticulously designed to cater to beginners and those looking to deepen their knowledge. With a curriculum that's rich and varied, you'll be equipped with the skills to tackle real-world challenges, making you a sought-after asset in the ever-evolving tech industry. The course curriculum is structured to ensure a smooth learning curve. Starting with foundational topics such as command line usage, variables, and simple Python syntax, learners will gradually progress to more advanced subjects.  In the digital age, proficiency in a programming language like Python is invaluable. Whether you're aiming to kickstart a career in tech, enhance your current skill set, or simply satiate your curiosity, this course promises a transformative learning experience. With a blend of theoretical knowledge and its practical application, you'll be poised to make significant strides in the world of computer science. Learning Outcomes of Computer Science with Python Course: Understand Python's foundational concepts, including its installation, documentation, and basic syntax. Gain proficiency in working with various Python data types such as strings, lists, dictionaries, and tuples. Develop the ability to create and manipulate functions, including lambda functions, generators, and closures. Acquire skills in object-oriented programming with a focus on classes, inheritance, and data hiding. Implement advanced programming constructs and handle exceptions efficiently.   Video Playerhttps://studyhub.org.uk/wp-content/uploads/2020/01/Computer-Science-with-Python-Course-Introduction-Video-1.mp400:0000:0000:00Use Up/Down Arrow keys to increase or decrease volume. Why buy this Computer Science with Python Course? Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Computer Science with Python Course you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Computer Science with Python course for? Beginners eager to delve into the realm of computer science and programming. Individuals looking to add Python programming to their skill set. Tech enthusiasts keen on understanding advanced Python concepts. Students pursuing computer science and needing a comprehensive Python guide. Professionals in tech roles aiming to enhance their coding capabilities. Prerequisites This Computer Science with Python Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. Career Path Python Developer: £45,000 - £70,000 Annually Data Scientist: £50,000 - £80,000 Annually Software Engineer: £40,000 - £75,000 Annually Backend Developer: £45,000 - £72,000 Annually Systems Analyst: £35,000 - £60,000 Annually DevOps Engineer: £50,000 - £85,000 Annually Course Curriculum Module 01 A Installing Python FREE 00:17:00 Documentation 00:30:00 Command Line 00:17:00 Variables 00:29:00 Simple Python Syntax 00:15:00 Keywords 00:18:00 Import Module 00:17:00 Module 02 Additional Topics 00:23:00 If Elif Else 00:31:00 Iterable 00:10:00 For 00:11:00 Loops 00:20:00 Execute 00:05:00 Exceptions 00:18:00 Module 03 Data Types 00:24:00 Number Types 00:28:00 More Number Types 00:13:00 Strings 00:20:00 More Strings 00:11:00 Files 00:08:00 Lists 00:15:00 Dictionaries 00:04:00 Tuples 00:07:00 Sets 00:09:00 Module 04 Comprehensions 00:10:00 Definitions 00:02:00 Functions 00:06:00 Default Arguments 00:06:00 Doc Strings 00:06:00 Variadic Functions 00:07:00 Factorial 00:07:00 Module 05 Function Objects 00:07:00 Lambda 00:11:00 Generators 00:06:00 Closures 00:10:00 Classes 00:09:00 Object Initialization 00:05:00 Class Static Members 00:07:00 Classic Inheritance 00:10:00 Data Hiding 00:07:00 Mock Exam Mock Exam - Python Developer 00:20:00 Final Exam Final Exam - Python Developer 00:20:00

How to Boost Your Brain Course Overview: This course, "How to Boost Your Brain," is designed to help individuals enhance their cognitive abilities and overall brain function. It covers key strategies and techniques for improving memory, focus, and mental clarity. The course incorporates evidence-based methods drawn from neuroscience, psychology, and personal development. Learners will explore brain-boosting activities, nutrition, mindfulness practices, and mental exercises that contribute to cognitive well-being. Upon completion, students will have a comprehensive understanding of how to improve brain health, sharpen mental performance, and sustain cognitive vitality. Course Description: "How to Boost Your Brain" provides a deep dive into the science of cognitive enhancement. Topics include brain anatomy, the role of neuroplasticity, and the impact of lifestyle choices such as nutrition and sleep on brain function. Learners will also explore various cognitive techniques, including memory strategies, focus exercises, and mindfulness practices designed to reduce stress and improve mental clarity. The course is structured to help learners understand how the brain works and how to nurture its growth for improved mental performance, creativity, and focus. By the end of the course, participants will have acquired a set of tools to enhance their cognitive abilities for personal and professional development. How to Boost Your Brain Curriculum: Module 01: Introduction to Brain Health Module 02: Understanding Neuroplasticity Module 03: Nutrition for Cognitive Enhancement Module 04: Sleep and Its Role in Brain Function Module 05: Memory Improvement Techniques Module 06: Mindfulness and Stress Reduction Module 07: Cognitive Exercises and Games Module 08: Boosting Creativity and Problem-Solving Module 09: Maintaining Brain Health Long-Term (See full curriculum) Who is this course for? Individuals seeking to improve their cognitive performance. Professionals aiming to enhance focus and mental clarity. Beginners with an interest in neuroscience and brain health. Anyone interested in maintaining long-term cognitive well-being. Career Path: Cognitive Development Specialist Mental Health Practitioner Personal Development Coach Health and Wellness Expert Brain Health Consultant Psychology Practitioner

Learn modern frameworks and technologies, including JavaScript ES6, Bootstrap 5, Tailwind CSS, React, MongoDB, Express, and Nodejs. It's a step-by-step guide to building powerful web applications using cutting-edge technologies for your start-up or business. Learn powerful skills that will make you invaluable in the job market with no coding knowledge.