11802 Courses in Cardiff delivered Online

Become a proficient assessor with our Level 3 Assessor CAVA course, designed to equip you with the essential skills to assess vocational competence effectively. Whether you're evaluating skills in a workshop, classroom, or training environment, this comprehensive course prepares you to guide learners through their learning journey with precision and feedback. Course Outline: Unit 301: Understanding the Principles and Practices of Assessment Unit 302: Assess Occupational Competence in the Work Environment Unit 303: Assess Vocational Skills, Knowledge, and Understanding Entry Requirements: No formal prerequisites are needed, but candidates should work in or aspire to quality assurance roles. This course is a solid foundation for those venturing into quality assurance responsibilities. Access to two learners is required for the full Award. Course Assessment: Under the guidance of your assessor, you'll compile a portfolio of evidence throughout the course. Your assessor will mark this portfolio, which will be internally quality-assured by the centre and authority. Course Fee: Online/Distance Learning: £359.99 Zoom Classroom-based Course: £479.99 Corporate or Group Booking: Benefit from special discounts on corporate or group bookings, allowing our experienced trainers to deliver tailored training at your location. How to Book: Book online via PayPal, debit/credit card, invoice, or bank transfer. You can also book over the phone or visit our office for assistance. Instant booking confirmation will be sent via email. Need Assistance? For any queries or assistance, our dedicated team is just a phone call or email away. We're here to support you every step of the way. Contact us today to embark on your journey towards becoming a certified assessor. Book Now

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This comprehensive two-day sleep workshop provides healthcare professionals with an understanding of a wide range of common childhood sleep difficulties and sleep disorders . We explore up-to-date evidence and science based strategies to enable participants to support families struggling with their with pre-school children and for children with SEND. Throughout the two days we use real-life case studies enabling delegates to assess and plan gentle and responsive interventions for a range of child sleep problems and sleep disorders. We have developed the workshop content and delivery to be highly engaging, interactive and relevant to all community staff working with families with young children experiencing sleep problems. Child focused and firmly grounded in research and evidence-based practice our training follows the Baby Friendly Initiative. This two-day workshop is accredited for 12 CPD Hours by The CPD Certification Service; “This is a good course delivering clear learning value. It has a well-written and engaging presentation and a variety of activities and tasks to aid interactivity and learner engagement.” Workshop Aims To provide community staff with up-to-date evidence based knowledge to develop their theoretical and practical understanding of sleep needs; sleep patterns; sleep cycles and common difficulties. To support community staff to enhance their confidence, skills and knowledge base in providing guidance to parents regarding sleep difficulties in infants and children. To provide an overview of evidence based interventions used to help behavioural sleep difficulties in infants and children. Learning Outcomes By the end of this two-day course participants will be able to: Understand the science of sleep, sleep hygiene and sleep needs Understand common sleep difficulties Gain an understanding of a range of common sleep interventions used to help behavioural sleep difficulties in children Understand how to undertake a sleep assessment, incorporating a sleep history and the use of a sleep diary Understand common paediatric disorders that may impact sleep Provide anticipatory sleep advice and interventions to parents Modify a sleep programme to suit an individual family’s needs and support the family’s capacity to change

Empowering women towards a path of heightened clarity, confidence, and unwavering belief in their vision and desired direction.

Learn the ways of an Office Admin and Customer Service provider Customers are always important for any business which is why Customer Service is essential. Not only the customers, but the Administrative side of a company is also essential for a company to run smoothly. If you are interested in Office Administration and Customer Service then this course will be beneficial to you. Office administration involves a set of day to day activities related to financial planning, maintaining personnel records, processing of payroll, record keeping, maintaining files, billing, distribution of data, logistics are part of office administration. It involves the main task of ensuring that resources are available for smooth functioning like coordinating repairs of office equipment required for work. While customer service will make sure all the Customers are taken care of with all their queries. During this course you will about both on how to be a capable and efficient Office Admin and an engaging Customer Service provider. This course gives you the benefit of both profession and you be able learn and kickstart your career in Office Administration or Customer Service. Course Highlights Diploma in Office Admin and Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Diploma in Office Admin and Customer Service into 97 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 days, 18 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Diploma in Office Admin and Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Office Admin and Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Office Admin and Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Admin Support Module One - Getting Started FREE 00:30:00 Module Two - Getting Organized (I) FREE 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Organisational Skills Module One - Getting Started FREE 00:30:00 Module Two - Remove the Clutter FREE 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Skills Developing Diploma- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Diploma in Office Admin and Customer Service 00:30:00 Final Exam Final Exam- Diploma in Office Admin and Customer Service 00:30:00

This SharePoint 2016 Site Owner course is intended to introduce you to the SharePoint 2016 and provide a comprehensive overview of SharePoint Site Owner roles and responsibilities in an accessible and extensive guide to the mind. Throughout the course, you'll learn how to add and configure sites, create libraries and lists, create and modify views. Discover how to implement SharePoint sites, features, and content structures suitably and securely share files, collaborate on documents, and access information and work with colleagues more productively. In addition to that, learn how to create and customize columns, manage content types and create a document set. This course also includes how to enhance the site using web parts and working with pages, navigate within SharePoint and how to change regional settings. This course will be ideal for you for sharing information and collaborating efficiently with your team or organisation. What Will I Learn? Understand the Role of the Site Owner Add and Configuring Sites Create Libraries Create Lists Create and Modify Views Create and Customize Columns Create and Manage Content Types Manage Permissions Enhance the Site Work with navigation and regional settings Requirements Pre-requisites: SharePoint 2016 Site User or similar experience Who is the target audience? Any student wishing to learn more about the SharePoint Site Owner roles and responsibilities Introduction Introduction FREE 00:02:00 Role of the Site Owner 012-16-Site Owner-C1L1-Understanding the Role of the Site Owner 00:04:00 012-16-Site Owner-C1L2-The Limitations of Folders 00:05:00 Adding and Configuring Sites 012-16-Site Owner-C2L1-Working with Collaboration Site Templates 00:02:00 Creating a Subsite with the Team Site Template 00:05:00 Creating a Subsite with the Project Site Template 00:04:00 012-16-Site Owner-C2L4-Creating a Subsite with a Blog Site Template 00:05:00 012-16-Site Owner-C2L5-Creating a Subsite with a Community Site Template 00:05:00 012-16-Site Owner-C2L6-Understanding Site Settings 00:05:00 012-16-Site Owner-C2L7-Customizing the Look of a Site 00:06:00 012-16-Site Owner-C2L8-Changing a Site's Title, Description, Logo, or URL 00:04:00 Creating Libraries 012-16-Site Owner-C3L1-Adding Apps 00:04:00 012-16-Site Owner-C3L2-Creating a Document Library 00:04:00 012-16-Site Owner-C3L3-Reviewing Library Settings 00:04:00 Switching Between the New and Classic Views 00:04:00 012-16-Site Owner-C3L5-Creating a Picture Library 00:03:00 012-16-Site Owner-C3L6-Deleting and Restoring a Library 00:03:00 012-16-Site Owner-C3L7-Changing the Name of a Library or List 00:02:00 012-16-Site Owner-C3L8-Modifying Library Versioning Options 00:04:00 012-16-Site Owner-C3L9-Restoring a Previous Version 00:03:00 012-16-Site Owner-C3L10-Overriding a Checked Out Document 00:03:00 012-16-Site Owner-C3L11-Saving a Library as a Template 00:03:00 012-16-Site Owner-C3L12-Adding Enterprise Key Words to a Library or List 00:03:00 012-16-Site Owner-C3L13-Allowing Folder Creation in Libraries and Lists 00:02:00 012-16-Site Owner-C3L14-Adding or Removing the Sync Library Feature 00:03:00 012-16-Site Owner-C3L15-Using Content Approval for a Library 00:04:00 012-16-Site Owner-C3L16-Using Content Approval with Alerts for Simple Workflows 00:06:00 Creating Lists 012-16-Site Owner-C4L1-Creating Lists 00:04:00 012-16-Site Owner-C4L2-Reviewing List Settings 00:02:00 012-16-Site Owner-C4L3-Deleting and Restoring a List 00:02:00 012-16-Site Owner-C4L4-Creating a Calendar List 00:02:00 012-16-Site Owner-C4L5-Adding or Removing the Group Calendar Option 00:02:00 012-16-Site Owner-C4L6-Creating a Task List. 00:03:00 012-16-Site Owner-C4L7-Creating an Announcement List 00:02:00 012-16-Site Owner-C4L8-Creating a Links List or Promoted Links List 00:04:00 012-16-Site Owner-C4L9-Creating a Contact List 00:02:00 012-16-Site Owner-C4L10-Creating a Survey 00:05:00 012-16-Site Owner-C4L11-Creating an Issue Tracking List 00:03:00 012-16-Site Owner-C4L12-Creating a List From an Excel Worksheet 00:04:00 012-16-Site Owner-C4L13-Creating a Custom List 00:02:00 012-16-Site Owner-C4L14-Changing a List Name or Description 00:02:00 012-16-Site Owner-C4L15-Adding or Removing Versioning from a List 00:03:00 012-16-Site Owner-C4L16-Adding or Disabling the Add Attachments Feature for a List 00:02:00 012-16-Site Owner-C4L17-Adding or Removing the Quick Edit Feature for a Library or List 00:02:00 Creating and Modifying Views 012-16-Site Owner-C5L1-Changing or Modifying the List or Library Default View 00:04:00 012-16-Site Owner-C5L2-Creating Public Views 00:06:00 012-16-Site Owner-C5L3-Creating a Grouped Library or List View 00:05:00 012-16-Site Owner-C5L4-Creating a Flat Library View 00:03:00 Creating and Customizing Columns 012-16-Site Owner-C6L1-Understanding SharePoint Columns 00:04:00 012-16-Site Owner-C6L2-Adding an Existing Site Column to a Library or List 00:03:00 Creating a Site Column 00:05:00 012-16-Site Owner-C6L4-Modifying, Renaming, or Deleting a Site Column 00:03:00 012-16-Site Owner-C6L5-Creating a Library or List Column 00:04:00 Modifying or Renaming a List or Library Column 00:03:00 012-16-Site Owner-C6L7-Removing a Column from a List or Library 00:03:00 012-16-Site Owner-C6L8-Creating a Text Column 00:03:00 012-16-Site Owner-C6L9-Creating a Choice Column 00:05:00 012-16-Site Owner-C6L10-Creating a Number Column 00:03:00 012-16-Site Owner-C6L11-Creating a Currency Column 00:02:00 012-16-Site Owner-C6L12-Creating a Date and Time Column 00:03:00 012-16-Site Owner-C6L13-Creating a Look Up Column 00:05:00 012-16-Site Owner-C6L14-Creating a Calculated Column 00:04:00 Creating and Managing Content Types 012-16-Site Owner-C7L1-Exploring Content Types 00:03:00 012-16-Site Owner-C7L2-Creating a Custom Content Type 00:08:00 012-16-Site Owner-C7L3-Adding a Custom Content Type into a List or Library 00:03:00 012-16-Site Owner-C7L4-Removing a Content Type from a Library or List 00:03:00 012-16-Site Owner-C7L5-Creating a Document Set 00:08:00 012-16-Site Owner-C7L6-Modifying a Content Type 00:03:00 Managing Permissions 012-16-Site Owner-C8L1-Understanding Permissions 00:05:00 012-16-Site Owner-C8L2-Editing Permission Level Priveleges 00:04:00 012-16-Site Owner-C8L3-Understanding Default Permission Groups 00:04:00 012-16-Site Owner-C8L4-Viewing and Editing Group Permissions 00:04:00 012-16-Site Owner-C8L5-Changing Permission Levels for a Group 00:02:00 012-16-Site Owner-C8L6-Viewing,Adding, or Removing Users from a Group 00:03:00 012-16-Site Owner-C8L7-Creating New SharePoint Groups 00:05:00 012-16-Site Owner-C8L8-Changing a Group Name or Group Owner 00:02:00 012-16-Site Owner-C8L9-Adding a SharePoint Group to a Site 00:03:00 012-16-Site Owner-C8L10-Adding, Removing, or Editing Permission Levels for an Individual 00:02:00 012-16-Site Owner-C8L11-Checking an Individuals Permission on a Site 00:02:00 012-16-Site Owner-C8L12-Granting Access to the Site Using the Share Option 00:03:00 012-16-Site Owner-C8L13-Changing the Default Share Group for the Site 00:02:00 012-16-Site Owner-C8L14-Creating and Removing Unique Permissions for a Site 00:05:00 012-16-Site Owner-C8L15-Creating and Removing Unique Permissions for a Library 00:06:00 012-16-Site Owner-C8L16-Creating and Removing Unique Permissions for a Document or Folder 00:06:00 Enhancing the Site 012-16-Site Owner-C9L1-Working with Pages in SharePoint 00:04:00 012-16-Site Owner-C9L2-Modifying or Adding Text to a Page 00:06:00 012-16-Site Owner-C9L3-Understanding Web Parts or App Parts 00:09:00 012-16-Site Owner-C9L4-Creating a Page in SharePoint 00:06:00 012-16-Site Owner-C9L5-Adding a Page to the Quick Launch 00:03:00 012-16-Site Owner-C9L6-Adding the Excel Web Access Web Part 00:07:00 012-16-Site Owner-C9L7-Adding the Relevant Documents Web Part 00:04:00 Navigation and Regional Settings 012-16-Site Owner-C10L1-Changing Regional Time and Work Week Settings 00:05:00 012-16-Site Owner-C10L2-Inheriting Top Links Navigation 00:02:00 012-16-Site Owner-C10L3-Working with Top Links Bar 00:05:00 012-16-Site Owner-C10L4-Working with the Quick Launch Area 00:06:00 012-16-Site Owner-C10L5-Enabling Tree View 00:03:00 Conclusion Course Recap 00:01:00 Course Certification

Help manage your firm's risk exposure with this accessible online course. Key features of cryptocurrencies- understand what they are and how they work Financial crime risks- discover the risks specific to cryptocurrencies Solutions- how best to manage those associated risks Successful completion of this course provides formal recognition to anyone wishing to enhance their knowledge quickly in this niche subject area.  ICA Specialist Certificates, awarded in association with Alliance Manchester Business School, the University of Manchester, will help you quickly gain actionable knowledge to boost your confidence and credibility. What will I learn: Essential concepts of financial crime Distributed ledger technologies (DLT's) Blockchains Cryptocurrencies Cryptocurrency risk and financial crime Blockchain investigations vs Traditional investigations Solutions to managing risk from crypto-assets Red flag indicators Application within the financial industry

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This Level 2 Food Hygiene and Safety for Catering course has been designed to help you improve your knowledge of handling food in a catering environment. You will discover the legal requirements to prepare and serve food in the service industry. You will also discover HACCP, the multiple levels of hazards and their preventive measures, and much more including temperature control and handling basics. Knowledge and understanding of basic food hygiene and safety is a legal requirement so as not to contaminate food and to be safe at work at all times. The course provides learners with up-to-date food hygiene information using a range of written text, and video content to ensure learners thoroughly comprehend their food safety responsibilities. Who is the course for? All food handlers are required by European Union Regulation laws to go through an orientation training prior to starting a food handling job. This Level 2 Certificate in Food Hygiene and Safety for Catering course allows readers to learn about the basic food hygiene practices in order to be able to comply with all the legal requirements. This course is suitable for food handlers in any sector including fast-food outlets, takeaways, food trucks, bars, restaurants, hotels, cafes, hospitals, schools and colleges. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment & Certification: Once you complete all the lessons/units, you are required to sit an exam which is multiple-choice. The pass mark is 60%. After successfully passing the exam you can obtain your certificate of achievement at an additional cost of £9. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Level 2 Certificate in Food Hygiene and Safety for Catering is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Restaurateurs Hospitality managers Chefs Hotel and restaurant service staff Professional hygiene and safety officer. Food Hygiene and Safety for Catering Introduction to Food Safety and the Law 00:30:00 Bacteria and Microbiological Hazards 00:27:00 Physical, Chemical and Allergenic Hazards 00:25:00 Food Poisoning and Control Measures 00:23:00 Food Spoilage and Food Storage 00:25:00 Personal Hygiene 00:24:00 HACCP and Food Premises Part-01 00:27:00 HACCP and Food Premises Part -02 00:26:00 Cleaning 00:20:00 Mock Exam Mock Exam - Level 2 Certificate in Food Hygiene and Safety for Catering 00:20:00 Final Exam Final Exam - Level 2 Certificate in Food Hygiene and Safety for Catering 00:20:00 Refer A Friend Refer A Friend 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00