1064 Courses in Cardiff delivered Online

Front-line communication plays a vital role in shaping the public perception of every organisation. This course is designed to help delegates organise their ideas and communicate clearly and effectively through email. By improving written communication skills, delegates will become more concise, communicate with conviction, and foster meaningful dialogue with their audience. These skills are essential for professionals who interact with the public, as improved communication leads to greater internal and external customer satisfaction. Delegates will learn how to: Write clearly and professionally, enhancing public perception of expertise Communicate more efficiently in writing, reducing wasted time and increasing profitability Craft concise, rapport-building messages for internal and external customers, fostering productivity and a positive workplace environment Topics Covered: Benefits of using email Determining the purpose of an email Steps to take before writing Inflection in written messages Effects of instant messaging and text messaging on communication Basic email structure and planning Writing effective subject lines Paragraph structure and organisation Including relevant details and summarising problems effectively Proper use of CC and BCC fields Why typing in all caps is considered shouting! Proofreading techniques This Email Etiquette course is a 90-minute interactive virtual session. Upon registration, delegates will receive online login instructions prior to the class date. This format allows delegates to enhance their skills conveniently from their home or office while improving their professional communication abilities.

Level 3 QLS Endorsed Diploma | 120 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Anger Management and Conflict Resolution Program Course Overview: The "Anger Management and Conflict Resolution Program" equips learners with essential skills to handle difficult situations with emotional intelligence and effective communication. This course focuses on managing anger and resolving conflicts in personal and professional settings. Learners will explore key strategies for recognising emotional triggers, adopting healthier coping mechanisms, and improving interpersonal relationships. By the end of the program, participants will be able to approach challenging situations calmly and with a clear focus, improving their overall emotional well-being and reducing stress. Course Description: This comprehensive course covers core concepts of anger management, conflict resolution, and emotional control. Learners will delve into techniques for identifying triggers, understanding the roots of anger, and developing effective strategies for conflict resolution. The course also addresses improving communication, active listening, and assertiveness skills. Participants will learn how to navigate workplace and personal conflicts, creating more harmonious environments. Through interactive modules, they will acquire the tools to de-escalate tense situations, promoting peace and cooperation in all areas of life. By the course's conclusion, learners will gain confidence in managing emotions and resolving conflicts with greater efficiency. Anger Management and Conflict Resolution Program Curriculum: Module 01: Anger Management Module 1 Module 03: Anger Management Module 2 Module 03: Anger Management Module 3 (See full curriculum) Who is this course for? Individuals seeking to improve emotional control in daily life. Professionals aiming to enhance their conflict management skills. Beginners with an interest in emotional intelligence and personal development. Managers and team leaders who want to foster a harmonious workplace. Career Path Conflict Resolution Specialist Human Resources Manager Customer Service Manager Mental Health Support Worker Team Leader or Supervisor

This highly interactive, tailored program will give your HR team the skills and tools necessary to understand why employees leave and how to stop attrition from happening at your organization. Participants Will Learn : Adaptive Solutions for Employee Retention Leadership as a Tool for Retention Fiercely Competitive: How to Attract the Best Talent Out There with DEI Program Details Digitally delivered Optimised for tailored audiences Built for groups of 20+ Led by experienced and certified professionals Delivered in bite-sized, 1- hour sessions Specialised to address issues around inclusivity and equity in the industry Investment Fee: £50,000 25 participants max per 12-week cohort TRAINING FORMAT : 12 - Week Cohorts Delivered in 1-hour sessions Virtually Facilitated Sessions Contents Module 1 : Why Employees Leave Module 2 : Top 3 Reasons and Solutions Module 3 : Leadership and Communication Module 4 : Adaptive Solutions Module 5 : Modern Leadership Theories and Practices Module 6 : Situational Leadership and Behavioral Style Management Module 7 : Characteristics of Optimal Leaders Module 8 : DEI, the Gender Gap, and Cultural Diversity Module 9 : DEI and Gender Gap Resolution as Strategic Advantages Module 10 : Supervisor and Management Solutions Module 11 : Mental Health Support, Meaningful Work, ad Career Advancement Module 12 : Work Flexibility and Remote Work Integrations Netwomen HR & DEI Program One Pager UK

Course Overview The Payroll Management Course provides a comprehensive introduction to the critical processes involved in managing employee compensation and workforce planning. Designed to equip learners with both theoretical knowledge and practical frameworks, this course explores essential aspects such as resourcing, talent management, job analysis, and employer branding. Through a structured learning experience, learners will develop an in-depth understanding of how effective payroll and talent strategies contribute to organisational success. Whether advancing within an existing role or preparing for a new career, participants will emerge with the confidence to manage payroll processes in alignment with broader human resource strategies. By the end of the course, learners will have a strong foundation to support organisational compliance, drive employee engagement, and contribute to business objectives through proficient payroll and resource planning. Course Description This Payroll Management Course delves into key areas vital to successful HR and payroll operations, from resourcing and talent management to performance evaluation and employer branding. Throughout the modules, learners will engage with topics such as talent planning, coaching and development, job analysis and design, and the identification of improvement opportunities within talent management systems. The course promotes a thorough understanding of how payroll intersects with broader human resources functions, providing learners with critical insights into creating effective workforce plans. Skills in workforce strategy, talent retention, and employer branding are emphasised, enabling participants to approach payroll management with a strategic and analytical mindset. Designed with clear progression and accessible learning materials, the course prepares learners to apply industry-relevant knowledge confidently in organisational settings, strengthening their professional development and career prospects. Course Modules Module 01: Introduction to Resourcing and Talent Management Module 02: Resourcing and Talent Planning Module 03: Talent Management and The Role of Recruiting Module 04: Coaching, Training and Development Module 05: Performance Management Module 06: Benefits of Talent Management Module 07: Planning Human Resources Module 08: Job Analysis and Design Module 09: Employer Branding Module 10: Improvement Opportunities of Talent Management System (See full curriculum) Who is this course for? Individuals seeking to build expertise in payroll and workforce planning. Professionals aiming to enhance their career prospects within human resources or payroll departments. Beginners with an interest in employee management and compensation processes. Business owners and managers wishing to strengthen their internal HR practices. Career Path Payroll Administrator HR Officer Talent Acquisition Specialist Workforce Planning Coordinator Human Resources Manager Compensation and Benefits Analyst Employer Branding Specialist HR Strategy Consultant

Master Emotional Intelligence for Crucial Moments Course Overview: "Master Emotional Intelligence for Crucial Moments" is an in-depth course designed to enhance your emotional intelligence (EQ) to handle critical situations with clarity and confidence. Throughout this course, you will develop the skills to manage your emotions effectively, understand others’ emotions, and use these insights to navigate complex interactions. Learners will explore key emotional intelligence concepts, gaining the ability to apply them during high-pressure moments. This course equips you with the tools to improve decision-making, strengthen leadership qualities, and handle crises with emotional composure. By the end, you’ll be able to influence outcomes positively in both personal and professional settings, enhancing your overall interpersonal effectiveness. Course Description: This course offers comprehensive insights into mastering emotional intelligence, focusing on its application during crucial moments. You will explore how EQ can be used to pause and reflect, understand emotional triggers, and manage stress in critical situations. Topics such as taming emotional responses, using EQ in leadership, and emotional regulation in times of crisis are central to the course. Learners will engage with various tools and strategies that support emotional self-awareness, empathy, and leadership. By developing these skills, learners will gain an enhanced ability to maintain composure, inspire others, and lead with emotional intelligence in high-stakes environments. This course provides essential skills for those aiming to excel in leadership, communication, and conflict resolution, ensuring they remain calm and focused in the most challenging moments. Master Emotional Intelligence for Crucial Moments Curriculum: Module 01: The Crucial EQ Moment - It's In The Pause Module 02: Use Emotional Intelligence To Tame Your Brain And Cope During Crises Module 03: Emotionally Intelligent Leadership In Action (See full curriculum) Who is this course for? Individuals seeking to enhance their emotional intelligence for career growth. Professionals aiming to improve leadership and crisis management skills. Beginners with an interest in emotional intelligence and personal development. Anyone looking to strengthen their interpersonal skills in high-pressure situations. Career Path: Leadership Roles Conflict Resolution Specialist Human Resources Manager Executive Coach Organisational Development Consultant Crisis Management Advisor

Change Management Course Overview This Change Management course provides a comprehensive understanding of the principles and practices essential for effectively managing organisational change. Learners will explore how change impacts individuals and organisations, and discover strategies to lead transitions smoothly. The course covers critical areas including communication, stakeholder engagement, and conflict resolution, equipping learners with skills to address resistance and foster a positive environment. By completing this course, participants will gain valuable insights into managing crises, performance, and stress during change initiatives, ensuring they are well-prepared to support sustainable organisational development. Ideal for professionals at all levels, this course enhances leadership capabilities and prepares learners to navigate the complexities of change with confidence and competence. Course Description This course delves into the multifaceted nature of change within organisations, examining its effects on individuals and wider business structures. Learners will study key theories and frameworks underpinning change management, alongside techniques for effective communication and stakeholder engagement. The curriculum emphasises human resource considerations, crisis and conflict management, and attention and performance optimisation during periods of transition. Additionally, the course addresses project management fundamentals, risk assessment, and strategies for managing stress associated with change. Through a structured and informative learning experience, participants will develop the analytical and interpersonal skills needed to lead change initiatives successfully and contribute to organisational resilience. The content is designed to support professional growth and adaptability in evolving work environments, adhering to UK English standards. Change Management Curriculum Module 01: Change Management Module 02: Change and the Individual Module 03: Change and the Organisation Module 04: Communication and Stakeholder Engagement Module 05: Human Resource Management Module 06: Crisis Management Module 07: Conflict Management Module 08: Attention Management Module 09: Performance Management Module 10: Project Management Module 11: Risk Assessment and Management Module 12: Stress Management (See full curriculum) Who is this course for? Individuals seeking to develop skills in managing organisational change. Professionals aiming to enhance leadership and team management capabilities. Beginners with an interest in organisational development and business management. HR practitioners, project managers, and team leaders involved in change initiatives. Career Path Change Management Consultant Human Resources Manager Project Manager Organisational Development Specialist Business Analyst Crisis and Risk Manager Performance and Productivity Coordinator

Course Overview Hiring employees and firing them is the most crucial decision for the organisation, and an HR manager mostly fulfils this function. However, selecting the right candidates and identifying weak employees requires a higher level of consciousness and shouldn’t be taken lightly. The Employee Hiring and Termination Training course will help you obtain the skills to fulfil that job properly as it will cover the necessary topics you need to know to perform your task properly. You will learn how to interview and hire employees from the bite-size modules. Here, you will learn about employee termination procedures. The course will also educate you on different recruitment tactics. Thus, if you want to understand your responsibilities and methods of meeting them effectively, sign up for our Employee Hiring and Termination Training course immediately. Learning Outcomes After completing this Employee Hiring and Termination Training course, learners will be able to: Learn about the tactics and processes used in recruiting Attain a clear understanding of different recruitment tactics Know how to use some techniques for online interviews. Understand how to differentiate between lay-off and termination and classify various types of termination Develop the skills to examine the risks of employee termination Be able to write a termination letter in the right format and with the right tone Assessment and Certification At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path This course will provide you with an in-depth understanding of the subject. On successful completion, you will have the skills, confidence and practical knowledge to fast-track a successful career in relevant sectors. Professions in this field include Human Resources Manager: £40,000—£50,000 per annum Human Resources Assistant: £23,000—£27,000 per annum Human Resources Advisor: £33,000—£38,000 per annum Department Manager: £22,000—£27,000 per annum Trainee Recruitment Consultant: £22,000—£50,000 per annum Recruitment Consultant: £28,000—£35,000 per annum

Special Executive Masters Programme (S.E.M.P) This programme is geared at enhancing professionals' careers. The SEMP is an encapsulated Senior Management Programmes are short certificate modules designed for anyone who would benefit from more in-depth business knowledge delivered in a short and intensive programme What makes us different? We are a world class business school located in the heart of London, Dubai, Islamabad and Lagos. We are one of the fastest growing British business schools with a stylish blended learning model that is both online and on campus. Learn more about the programme Special Executive Master's Programme in Human Resources Management Course Overview The MSBM Special Executive Masters Programmes (SEMP) allows you to update your skills, develop new skills, and explore and develop interests in a wide range of topics. These courses can be taken as personal or professional development and may enhance your employability. The encapsulated Senior Executive Programme in Human Resource Management is for high-performance managers and directors who want to link the human resources with the strategic objectives of the organisation in order to improve performance. The programme is also useful for managers and directors who want the organisation policies and procedures related to employees to fit into the organization’s broader strategic plan. The SEMP (HRM) will equip you with the fundamentals needed to be effective change agents, either as an entrepreneur, manager or consultant. In addition, the programme will equip you with an awareness of business realities as they relate to Human Resources issues and real-world problem-solving skills. Course Details Mode of Study Using Web-based technology, this program provides self-paced, individualized instruction that can be taken anywhere and anytime an individual has access to a computer and the Internet. This Programme is suitable for successful professionals or specialists in the private, public, or voluntary sectors who have new management responsibilities and need to quickly expand their management knowledge. This Programme serves as a refresher course for those who have had their Masters a long time ago and need quick reminders and professional/ academic updates while it serves as a primer for those very experienced Professionals who never made time out for their masters yet they require the academic and practical relevance of this master’s experience. It is a short executive training that runs online for 3 months. Candidates will run 2 months of active lectures and series of assignments and 1 month for their dissertation. Upon successful completion of the Programme, candidates will be awarded a Continuing Professional Development (CPD) certificate in the specific Programme they have completed. What is a CPD Course? Continuing Professional Development (CPD) is the means by which professionals maintain and enhance their knowledge and skills. The world is constantly moving at a very fast pace so undertaking CPD is essential to support a professional in his/her current role as well as helping them with career progression. CPD is all about upgrading knowledge, skills, and capabilities to remain effective and compliant. A CPD course is an investment that you make in yourself. It’s a way of planning your development that links learning directly to practice. CPD can help you keep your skills and knowledge up to date and prepare you for greater responsibilities. It can boost your confidence, strengthen your professional credibility, and help you become more creative in tackling new challenges. Is the SEMP Human Resource Management Programme right for me? If you want to foster a sense of team spirit and camaraderie within the organization, if your challenge is to manage the recruitment and selection of new employees as well as the training and development of new and current employees, and you want to establish and administer compensation plans and employee benefit programs, then this is just the right Programme for you. Why SEMP Human Resources Management? The SEMP (HRM) will equip you with the fundamentals needed to be effective change agents, either as an entrepreneur, manager, or consultant. In addition, the Programme will equip you with an awareness of business realities as they relate to Human Resources issues and real-world problem-solving skills. By the end of three months, you will have worked through several case studies, have access to numerous online academic materials, interact with peers from different countries and backgrounds, and also have received directions from the best business trainers in the business world today. Who should enrol in this online Certificate Program? The SEMP Human Resource Management Programme is designed for entry-level managers, up to mid-level managers, senior managers or directors, consultants who are in a general management role, or fast approaching such position and are seeking an opportunity to obtain a richer, deeper understanding of management skills. Here are some of the people that have taken the course online: HR Professionals Business owners/Entrepreneurs Senior Managers & Executives Government officials Consultants Accreditation The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. Workshops This is a self-study programme with unlimited tutor support. You will never be more than a message or phone call away from our tutors. Visa Requirements There are no Visa Requirements for this Course as its an Online Course.

The New Team Leader/ Supervisor/ New Manager Diploma Step into your new role as a Team Leader with confidence. Master the skills of leadership, management, and team building. Excel as a Team Leader in today's dynamic work environment. Learning Outcomes: Understand your team dynamics as a Team Leader. Differentiate between leadership and management in a Team Leader role. Construct a high-performance team as a Team Leader. Adapt to 21st-century managerial leadership as a Team Leader. Implement measures to prevent workplace discrimination as a Team Leader. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from The New Team Leader/ Supervisor/ New Manager Diploma: Knowing Team as a Team Leader Analyse and comprehend the unique dynamics of your team as a Team Leader. Leadership and Management Distinguish between leadership and management practices, optimising both as a Team Leader. Creating a High-Performance Team Build and sustain a high-performance team, focusing on key metrics and deliverables as a Team Leader. Managerial Leadership In the 21st Century Adapt to modern managerial leadership practices that are effective in today's work environment as a Team Leader. Formatting a Team as a Team Leader Formulate strategies for team formation and optimisation, ensuring cohesion and efficiency as a Team Leader. Preventing Discrimination in the Workplace Implement best practices to prevent discrimination and create an inclusive work environment as a Team Leader.