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Description Conflict is an inevitable part of working life. And it's not always bad. But, often, it is. It can be stressful, harm productivity, spoil working relationships, and lead to damaging behaviors. And, if you have any level of responsibility as a team leader, supervisor, or manager, fixing it may well be down to you. So you need the tools to deal with conflict at work. And this course will give you them. More than that, you'll learn how and why conflict arises, and how to minimize it before it takes hold. Here are the main topics you'll cover: The sources of conflict How to listen The effect of personalities on conflict The ways people resist imposed ideas The signs and stages of conflict escalation The steps for de-escalating conflict Strategies for resolving conflict Five ways to handle conflict How to recover a broken (workplace) relationship Ongoing Project: Your Conflict Log During the course, your project will be to keep and share aspects of your Conflict Log. You will create a record of your observations, successes, and struggles. Other students and your tutor will support you, endorse your successes, and help you with your questions. Prior Experience The only prior experience you need is daily life. If you've been a hermit or in long-term peaceful coexistence with all your fellow human beings, you won't need this course. However, the people who may find this most valuable are those who experience conflict in the workplace, and especially those in supervisory or management roles. Your Tutor Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict. Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small. We have you covered However, it's not all been plain sailing. Three times in 25 years, Mike has had to use his own 'Breakdown Routine' to the breakdown of a professional relationship. Three times it worked. And managers and leaders he has coached have used it with equal success. So, you see, we have you covered. This course will give you the tools to: Prevent conflict Reduce and reverse its escalation Handle full blown conflict and... recover from the effects of a conflict-induced relationship breakdown. What Will I Learn? Recognize the signs of conflict early, so you have a chance to stop it Reduce the incidence of conflict, by listening well Understand how conflict escalates, so you can stay calm and stop the escalation De-escalate conflict, so you bring your relationship back to normal Resolve conflict, using a variety of strategies and tactics Develop your resistance to being drawn into conflict Who is the target audience? Managers and supervisors at all levels Requirements No pre-requisites. If you're in the world of work, or soon to enter it, you're ready for this course. Introduction to Your Conflict Management Course Welcome to the Course Dealing 00:03:00 What are Conflict and Conflict Management? 00:03:00 Understand the Keys to Conflict The Rational and Irrational Sources of Conflict 00:03:00 The Effects of Respect on Conflict 00:04:00 How to Use Respect to Help Resolve Conflict 00:05:00 How Misunderstandings Arise... and the Solution How Communication Works 00:05:00 How we Listen: The Four Listening Levels 00:05:00 How to Listen Well 00:04:00 Personality Types in Conflict How Personality Types Conflict 00:02:00 How Specific Personalities Clash at Work 00:04:00 How to Avoid Personality Clash 00:02:00 Escalation of Conflict Resistance: It's Not Conflict... yet. 00:02:00 The Onion Model of Resistance 00:07:00 The Signs of Conflict Escalation 00:03:00 De-escalating Conflict The Strategies for Handling Conflict 00:06:00 Conflict De-escalation Process 00:03:00 Conflict Handling Modes - The Thomas-Kilmann Model 00:02:00 The Five Thomas-Kilmann Modes 00:06:00 Getting Help from a Third Party 00:05:00 How to Recover from a Broken (Professional) Relationship 00:05:00 Closing Section Good Conflict and Bad Conflict 00:04:00 The Secret to Avoiding Conflict 00:03:00

Description Do you need to lead one-on-one meetings in your workplace? If you do, then you will know it is your responsibility to make them comfortable for both of you, and also an effective use of time. One-on-One Meetings Serve Many Purposes They may be for Goal setting Performance review - formal and informal Tasking and progress monitoring Briefing Problem-solving and addressing issues Care and support Guidance Coaching or mentoring Performance feedback ...Even reprimands   But often, people get promoted to a level where they need to lead these kinds of meeting, without getting any training. So, in this course, we'll cover: The different types of one-on-one meeting Planning and preparing your meeting Putting together an effective agenda How to build rapport How men and women each perceive a mixed meeting - with advice for each How to listen well Questioning skills How to adapt to the range of meeting types you'll need as a manager, project manager, or team leader.   As a result, you'll be able to: Select the most effective style for your one-on-one meeting Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need Lead a meeting that flows naturally Choose the most suitable room layout for your meeting Build and strengthen professional rapport with the other person Avoid the traps of the male-female one-on-one dynamic Listen deeply, and ask insightful questions Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands.   Prior Experience The only prior experience you need is some exposure to organizational life. However, the people who may find this most valuable are those who have tried leading their first one-on-one meetings and so know what challenges you want to work on..   Who is this course for? Supervisors who need to guide and support colleagues Managers who need to set expectations, and monitor performance Professionals who need to meet with other professionals and workplace contacts Leaders who want to coach, mentor, and give feedback to colleagues ... anyone in the world of work who has to take the lead in a one-on-one meeting   Your Tutor: Dr Mike Clayton Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict. Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small. Mike is supported by Felicity Dwyer Felicity is an experienced management trainer and coach, whose Institute of Leadership and Management accredited courses have a justifiably high reputation across the UK. What Will I Learn? Select the most effective style for your one-on-one meeting Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need Lead a meeting that flows naturally Choose the most suitable room layout for your meeting Build and strengthen professional rapport with the other person Avoid the traps of the male-female one-on-one dynamic Listen deeply, and ask insightful questions Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands. Who is the target audience? Supervisors who need to guide and support colleagues Managers who need to set expectations, and monitor performance Professionals who need to meet with other professionals and workplace contacts Leaders who want to coach, mentor, and give feedback to colleagues ... anyone in the world of work who has to take the lead in a one-on-one meeting Requirements You should be a professional, manager, or supervisor who leads one-on-one workplace meetings ...or be expecting to lead them in the near future. Welcome and Introduction Welcome to the Course 00:03:00 Why One-on-One Meetings are so Important 00:03:00 Reasons to Meet 00:03:00 Meetings are Conversations: Types of Conversation 00:04:00 Preparation and Planning for Your One-onOne Meeting Planning your One-on-One Meetings 00:04:00 How to Prepare for Your Meeting 00:02:00 Preparing your Agenda 00:05:00 Running Your One-on-One Meeting The Five Stages of a Meeting 00:04:00 Meeting Room Layout 00:06:00 Rapport Building Skills 00:04:00 The Male-Female Dynamic 00:01:00 The Male-Female Dynamic - from His Perspective 00:05:00 The Male-Female Dynamic - from Her Perspective 00:02:00 Questioning Skills 00:08:00 Listening Skills 00:06:00 Particular Types of One-on-One Meeting Staff-focused One-on-One Meetings 00:05:00 Checkpoint Meetings 00:04:00 Informal Feedback Meeting 00:04:00 Formal Appraisal Meetings 00:06:00 Difficult Conversations 00:04:00 Coaching Meetings 00:06:00 Mentoring Meetings 00:04:00 Giving a Reprimand 00:03:00 Closing Last Thoughts 00:02:00

A Practical Introduction to Conflict Management for Project Managers

Everything a Project Manager Needs to Know to Maximize the Value of One-on-One Time

The Confident Woman Impact Accelerator is designed to empower women to overcome limiting beliefs, build confidence, and create a vision for their lives.  This 8-week course will help you identify your personal strengths and passions, set achievable goals, and develop effective action plans to achieve them. You'll learn how to develop a growth mindset, overcome negative self-talk, and build positive visualization techniques to build resilience and self-confidence. The Impact Accelerator covers a range of topics, including effective communication skills, prioritizing self-care, and addressing common fears and anxieties that can hold you back from achieving your goals. You'll also learn how to develop positive self-talk and visualization techniques to stay motivated and focused. Through a series of 8 weekly lessons, you'll have the opportunity to learn from experts and peers, and a supportive community of like-minded women. You'll also receive feedback, support, and encouragement to help you to achieve your full potential. Don't let limiting beliefs hold you back from becoming who you’re created to be: The Confident Woman. Sign up for the Impact Accelerator today and take the first step towards building confidence, achieving your goals, and making a positive impact on your life and the lives of those around you. Weekly Lessons: Week 1: Developing a Growth Mindset and Overcoming Limiting Beliefs Week 2: Identifying Personal Strengths and Passions Week 3: Creating a Vision for the Life You Want to Live Week 4: Setting Achievable Goals and Creating Action Plans Week 5: Building Effective Communication Skills Week 6: Practicing Self-Care and Prioritizing Your Health and Well-Being Week 7: Developing Positive Self-Talk and Visualization Techniques Week 8: Overcoming Fear and Anxiety, Building Self-Confidence, and Resilience Course Outline: Lesson 1: Developing a Growth Mindset and Overcoming Limiting Beliefs Understanding the difference between a fixed and growth mindset Identifying and challenging limiting beliefs Developing a positive self-talk Lesson 2: Identifying Personal Strengths and Passions Discovering your unique strengths and talents Recognizing your passions and values Identifying how to leverage your strengths and passions to achieve your goals Lesson 3: Creating a Vision for the Life You Want to Live Developing a clear and compelling vision for your life Identifying your purpose and mission Setting long-term goals and creating a roadmap to achieve them Lesson 4: Setting Achievable Goals and Creating Action Plans Setting SMART goals that align with your vision and mission Developing action plans to achieve your goals Overcoming obstacles and staying motivated Lesson 5: Building Effective Communication Skills Developing effective communication skills Communicating assertively and confidently Building positive relationships and managing conflicts Lesson 6: Practicing Self-Care and Prioritizing Your Health and Well-Being Understanding the importance of self-care and prioritizing your health and well-being Developing self-care habits and routines Managing stress and increasing resilience Lesson 7: Developing Positive Self-Talk and Visualization Techniques Developing positive self-talk and affirmations Visualizing success and achieving your goals Increasing confidence and reducing fear and anxiety Lesson 8: Overcoming Fear and Anxiety, Building Self-Confidence and Resilience Identifying and overcoming fear and anxiety Building self-confidence and resilience Celebrating your successes and embracing your strengths Course Format: The course will be conducted over eight weeks and will consist of pre-recorded weekly audio and video lessons, downloadable worksheets, and self-reflective exercises. Course Requirements: To take this course, you will need a computer or mobile device with an internet connection. You will also need a notebook or journal to complete the worksheets and take notes during the course. Who should take this course: This course is designed for women who want to become more confident, overcome self-doubt and limiting beliefs, and achieve their full potential in life. Whether you are a student, a working professional, a stay-at-home mom, or an entrepreneur, this course will give you the tools and resources you need to become a confident woman who can make a positive impact in your personal and professional life.

Sharpen Your Virtual Management Skills, Enhance Your Productivity and Collaborate Effectively to Drive Results.

Security Management: Security Management Encompass your assets! - to learn about controlling policy and process, enrol in our Security Management Diploma. Are you concerned about the prospects for the future? Our expertly designed Security Management Diploma Course is available to address all of your issues. With the help of this thorough Security Management Diploma course, you'll have all of your concerns assessed and the required knowledge.The Security Management Diploma Program is recent, trustworthy, and relevant. Your job and resume will both benefit from taking a Security Management Diploma course. To allow you to learn at your own pace and in your own time, this comprehensive Security Management Diploma is offered online and divided into manageable units. Your diploma in security management will educate you on the value of security and how to manage physical security. The Security Management Diploma course also covers crisis management, risk management, security, and the integration of security systems. With the help of our Security Management Diploma, you can gain knowledge about various tools, strategies, dealing with violence, and managing conflicts. So, show your expertise in this Security Management field to get extra advantage from other competitors. Enrol today to learn to protect tomorrow! Main Course: Security Management Diploma Free Courses are including with this Security Management: Security Management Course. Along with The Security Management: Security Management Course, We Offer a free Cyber Security Course Along with Security Management: Security Management Course, We Offer a free Risk Management Course Special Offers of this Security Management: Security Management Course This Security Management: Security Management Course includes a FREE PDF Certificate. Lifetime access to this Security Management: Security Management Course Instant access to this Security Management: Security Management Course Get FREE Tutor Support to this Security Management: Security Management Course Security Management: Security Management With the help of our extensive Security Management course, realize your full potential. Examine security management practices, security management strategies, and theories. Get the knowledge and abilities in security management that you need to succeed in the workplace. Enroll in our Security Management course now to make an investment in your future! Who is this course for? Security Management: Security Management Those who want to develop their abilities while preparing for a job should benefit from the Security Management Diploma program. Requirements Security Management: Security Management To enrol in this Security Management: Security Management Course, students must fulfil the following requirements. To join in our Security Management: Security Management Course, you must have a strong command of the English language. To successfully complete our Security Management: Security Management Course, you must be vivacious and self driven. To complete our Security Management: Security Management Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Security Management: Security Management Course. Career path Security Management: Security Management Use this comprehensive Security Management Diploma course to gain the knowledge and skills necessary to succeed at work.

Door Supervisor & Security Management Diploma Training - CPD Certified Encompass your assets! - to learn about controlling policy and process, enrol in our Door Supervisor & Security Management Diploma. Are you concerned about the prospects for the future? Our expertly designed Door Supervisor & Security Management Diploma Course is available to address all of your issues. With the help of this thorough Door Supervisor & Security Management Diploma course, you'll have all of your concerns assessed and the required knowledge. The Door Supervisor & Security Management Diploma Program is recent, trustworthy, and relevant. Your job and resume will both benefit from taking a Door Supervisor & Security Management Diploma course. To allow you to learn at your own pace and in your own time, this comprehensive Door Supervisor & Security Management Diploma is offered online and divided into manageable units. Your diploma in Door Supervisor & security management will educate you on the value of security and how to manage physical security. The Door Supervisor & Security Management Diploma course also covers crisis management, risk management, security, and the integration of security systems. With the help of our Door Supervisor & Security Management Diploma, you can gain knowledge about various tools, strategies, dealing with violence, and managing conflicts. So, show your expertise in this Door Supervisor & Security Management field to get extra advantage from other competitors. Enrol today to learn to protect tomorrow! Door Supervisor & Security Management Diploma Training Course This Door Supervisor & Security Management Diploma Training Course includes a FREE PDF Certificate. Lifetime access to this Door Supervisor & Security Management Diploma Training Course Instant access to this Door Supervisor & Security Management Diploma Training Course Get FREE Tutor Support to this Door Supervisor & Security Management Diploma Training Course Door Supervisor & Security Management Diploma Training - CPD Certified Secure your future with our Door Supervisor & Security Management: Door Supervisor & Security Management Diploma! This expertly designed Door Supervisor & Security Management: Door Supervisor & Security Management course equips you with the skills to control policy, process, and physical security. Learn about crisis and risk management, conflict resolution, and security system integration through our Door Supervisor & Security Management: Door Supervisor & Security Management program. Offered online, you can study at your own pace while gaining valuable industry insights. Stand out from competitors and enhance your resume with Door Supervisor & Security Management: Door Supervisor & Security Management expertise. Enroll today and protect tomorrow! Who is this course for? Door Supervisor & Security Management Diploma Training - CPD Certified Those who want to develop their abilities while preparing for a job should benefit from the Door Supervisor & Security Management Diploma Training Diploma program. Requirements Door Supervisor & Security Management Diploma Training - CPD Certified To enrol in this Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Door Supervisor & Security Management Diploma Training Course. Be energetic and self-motivated to complete our Door Supervisor & Security Management Diploma Training Course. Basic computer Skill is required to complete our Door Supervisor & Security Management Diploma Training Course. If you want to enrol in our Door Supervisor & Security Management Diploma Training Course, you must be at least 15 years old. Career path Door Supervisor & Security Management Diploma Training - CPD Certified Use this comprehensive Door Supervisor & Security Management Diploma Training course to gain the knowledge and skills necessary to succeed at work.

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Duration 1 Days 6 CPD hours This course is intended for This course is intended for any business professional who encounters conflict in the workplace. Overview Recognize the impact of conflict in the workplace by identifying your personal reaction and developing a healthy attitude toward conflict. Analyze conflict by assessing the situation and identifying the source of the conflict. Utilize effective communication techniques to manage conflict in a proactive manner. Resolve conflict by evaluating approaches, and determining and implementing an action plan with the best solution. An organization improves its likelihood of success by effectively managing conflict. As a leader within your organization, you share in that responsibility. This course will help you cultivate the skills necessary to help manage conflict and ultimately to decrease the presence of conflict in the workplace. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Recognizing the Impact of Conflict Identify Your Personal Reaction to Conflict Develop a Healthy Attitude Toward Conflict 2. Analyzing Conflict Assess the Situation Identify the Source of the Conflict 3. Dealing with Conflict Listen Actively Communicate Effectively Respond to Negative Tactics Avoid Conflict Escalation 4. Resolving Conflict Evaluate Approaches to Conflict Resolution Determine the Best Solution Implement an Action Plan Additional course details: Nexus Humans Managing Conflict (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Managing Conflict (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.