1823 Courses in Cardiff delivered Online

Front Desk Skills Training Level 3 Course Overview: The "Front Desk Skills Training Level 3" course provides comprehensive training for individuals seeking to enhance their front desk expertise. It covers essential areas such as customer service, communication, time management, and business writing, equipping learners with the skills needed to excel in a professional front desk or receptionist role. The course is designed to improve learners' organisational abilities, efficiency in managing tasks, and proficiency in handling a wide range of administrative duties. By the end of the course, learners will have a solid foundation in key front desk responsibilities, preparing them for a variety of roles in customer-facing environments. Course Description: This course offers in-depth coverage of essential front desk skills, including telephone etiquette, managing business correspondence, travel arrangements, and the organisation of meetings and conferences. Learners will gain the ability to effectively manage time and maintain accurate records, develop strong business writing skills, and master organisational tasks crucial to front desk operations. The course also focuses on enhancing communication and customer service capabilities, ensuring learners are well-equipped to represent their employer with professionalism. With a balanced focus on administrative tasks and customer interaction, the training prepares individuals to thrive in dynamic front desk roles, enabling career progression in various industries. Front Desk Skills Training Level 3 Curriculum: Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash (See full curriculum) Who is this course for? Individuals seeking to enhance their front desk skills. Professionals aiming to improve their administrative and communication abilities. Beginners with an interest in administrative or customer service roles. Those seeking career advancement in office management or receptionist positions. Career Path Front Desk Receptionist Office Administrator Executive Assistant Customer Service Representative Administrative Assistant Office Manager Travel Coordinator Conference and Event Coordinator

Listening Masterclass Course Overview: The "Listening Masterclass" is designed to enhance learners' listening abilities, focusing on effective communication and comprehension. This course delves into the key components of listening, exploring the difference between hearing and listening, as well as the nuances of active and passive listening. It highlights various listening types and offers techniques to improve listening skills. Upon completion, learners will be able to engage in more focused and empathetic conversations, benefiting both their personal and professional relationships. This course is ideal for those who wish to refine their communication abilities, develop stronger listening techniques, and understand the power of listening in various contexts. Course Description: This course provides a deep dive into the fundamentals of listening, including the distinction between hearing and listening, and the differences between active and passive listening. Learners will explore various types of listening, from empathetic to critical listening, and how each plays a role in communication. The course also covers practical strategies for enhancing listening skills, such as mindfulness techniques and the importance of body language. Learners will gain a comprehensive understanding of the benefits of listening, including improved personal interactions, better professional relationships, and enhanced problem-solving capabilities. By the end of the course, participants will be able to apply effective listening strategies in diverse situations, from the workplace to social interactions, resulting in stronger connections and more effective communication. Listening Masterclass Curriculum: Module 01: What are Good Listening Skills? Module 02: Difference between Active and Passive Listening Module 03: Difference between Listening and Hearing Module 04: Ways to Improve Your Listening Skills Module 05: Types of Listening Module 06: Benefits of Good Listening Skills Module 07: Conclusion (See full curriculum) Who is this course for? Individuals seeking to improve their communication skills. Professionals aiming to enhance their ability to engage with others effectively. Beginners with an interest in refining their listening abilities. Anyone looking to foster stronger personal and professional relationships. Career Path Customer Service Representative Human Resources Professional Sales and Marketing Specialist Public Relations Officer Educational Instructor or Trainer Mediator or Conflict Resolution Specialist Healthcare Provider (e.g., Nurses, Therapists)

Business Development Course Overview This Business Development course provides a comprehensive foundation in key areas essential for driving organisational growth and operational excellence. Learners will explore critical topics such as succession planning, process and supply chain management, strategic analysis, and effective communication. The course equips participants with the skills needed to manage projects, lead teams, and optimise retail pricing and procurement strategies. Through a focus on developing negotiation, marketing, and conflict management skills, learners will gain the confidence to represent their organisation effectively and make informed decisions. By the end of this course, participants will be prepared to contribute strategically to business growth, operational planning, and risk management, enhancing their professional capabilities and career prospects. Course Description This detailed course covers a wide spectrum of business development areas designed to enhance learners’ understanding of how to grow and sustain a successful organisation. Topics include planning and forecasting operations, supply chain oversight, quality management, and project coordination. Participants will delve into strategic product scope, analysis, and multi-channel selling techniques, alongside essential soft skills such as negotiation, communication, and business etiquette. The learning experience emphasises the development of management competencies, talent and time management, and approaches to conflict resolution. Learners will also engage with modules on marketing fundamentals and risk management, ensuring a well-rounded grasp of business dynamics. This course is ideal for those wishing to elevate their strategic thinking and leadership skills within diverse professional environments. Business Development Curriculum Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) Module 16: Generating Solutions (II) Module 17: Analyzing Solutions Module 18: Selecting a Solution Module 19: Negotiation Techniques Module 20: Communication Skills Module 21: Skills of an Effective Administrator Module 22: What is Marketing? Module 23: Common Marketing Types (I) Module 24: Common Marketing Types (II) Module 25: Conflict Management Module 26: Talent Management Module 27: Time Management Module 28: Managing Risk and Recovery Module 29: Business Etiquette (See full curriculum) Who Is This Course For? Individuals seeking to enhance their business growth and development skills. Professionals aiming to progress into leadership or management roles. Beginners with an interest in business operations and strategic planning. Team leaders and administrators looking to improve communication and negotiation skills. Career Path Business Development Manager Project Coordinator Supply Chain Analyst Procurement Officer Marketing Executive Operations Manager Sales Manager Team Leader or Supervisor

🌟 Unlock Success in the Workplace with 'Professional Nonverbal Communication: Mastering Workplace Gestures and Signals' Course! 🌟   Are you ready to harness the power of nonverbal communication to propel your career to new heights? Elevate your professional presence and decode the subtle yet impactful language of gestures and signals in the workplace with our exclusive online course! Introducing 'Professional Nonverbal Communication: Mastering Workplace Gestures and Signals,' your gateway to mastering the art of nonverbal cues that can shape perceptions, influence interactions, and drive success in your career.   🚀 What You'll Learn: ️ Decode the hidden language of gestures and signals in diverse workplace settings. ️ Understand the impact of body language on professional relationships and leadership. ️ Master effective nonverbal communication strategies for presentations, meetings, and negotiations. ️ Cultivate a confident and authoritative presence through conscious nonverbal cues. ️ Navigate cultural differences in nonverbal communication for global workplace success.   💡 Why Choose Our Course: 🔑 Expert-Led Learning: Benefit from insights shared by seasoned professionals and communication experts. 🔍 Comprehensive Curriculum: Dive deep into various aspects of nonverbal communication crucial for career advancement. 🎓 Practical Techniques: Learn actionable strategies and techniques applicable in real-world scenarios. 🌐 Global Perspective: Gain insights into cross-cultural nuances to excel in diverse workplace environments.   🎯 Who Is This For: 👔 Professionals seeking to enhance their communication skills. 👩‍💼 Executives, managers, and team leaders aiming to improve team dynamics and leadership abilities. 🌍 Individuals navigating multicultural work environments seeking to fine-tune their communication.   🎁 Enroll Now and Elevate Your Career! 🎁 Join our course today and unlock the secrets of nonverbal communication that will set you apart in the competitive professional landscape. Don't miss this opportunity to refine your communication prowess and pave the way for career advancement! Invest in your success - Enroll now in 'Professional Nonverbal Communication: Mastering Workplace Gestures and Signals'! 🌟 Course Curriculum

🌟 Unlock the Power of Assertive Communication and Transform Your Relationships with 'Mastering Assertive Communication: Setting Boundaries with Grace' Online Course! 🌟   Module 1: 'NO Is Sometimes The Safest Word' Discover the transformative strength behind the word 'NO' and learn when and how to use it to protect your time, energy, and well-being. Embrace the art of assertive communication to create healthier boundaries. Module 2: 'The Biggest Mistakes People Make' Identify common pitfalls in communication and understand how these mistakes hinder assertiveness. Gain insights into recognizing and overcoming these hurdles effectively. Module 3: 'Why Is It So Difficult To Say NO' Delve into the psychological and emotional factors that make saying 'NO' challenging. Uncover techniques to manage discomfort and build the confidence to express yourself assertively. Module 4: 'How To Say It Without Saying It' Explore indirect yet effective communication methods to convey boundaries gracefully. Learn the subtle yet powerful ways to articulate your needs without explicitly using the word 'NO'. Module 5: 'It Is Your Responsibility' Understand the importance of taking ownership of your boundaries and communicating them clearly. Develop strategies to navigate difficult situations while upholding your assertiveness. Module 6: 'What Do I Do Next' Equip yourself with practical tools and actionable steps to implement assertive communication in various aspects of your life. Create a personalized plan to maintain boundaries confidently.   🚀 Join this transformative journey and unlock the keys to assertive communication that will empower you to navigate relationships, professional settings, and personal interactions with confidence and grace. Enroll now in 'Mastering Assertive Communication: Setting Boundaries with Grace' and start your journey towards a more empowered, fulfilling life! 🚀 Course Curriculum SAYING NO - TACTICS AND TECHNIQUES Why Is It So Difficult To Say NO 00:00 NO Is Sometimes The Safest Word 00:00 The Biggest Mistakes People Make 00:00 How To Say It Without Saying It 00:00 It Is Your Responsibility 00:00 What Do I Do Next 00:00

Overview In order to stand out from the crowd in a competitive job market and get on your desired career path, soft skills are more important than ever!  Soft skills generally refer to the qualities, characteristics, habits and abilities required to survive and thrive in the modern workplaces. In short, the soft skills are what set you apart from your competitors who have similar expertise to you. This Soft Skills: The 11 Essential Career Soft Skills course gives you a comprehensive understanding of what soft skills are and why these skills are more challenging to develop. Throughout the course, you will learn what it takes to develop your soft skills and how to communicate more effectively with colleagues, clients or customers. This comprehensive course also shares how developing soft skills can provide a confident, satisfied workforce and a positive work environment that will sustain your organisation and benefit your overall experience, not just your career. Essential Career Soft Skills: Course design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment How is the course assessed? To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion. Will I receive a certificate of completion? Upon successful completion, you will qualify for the UK and internationally-recognised certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15. Why study this course Whether you're an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge. The Soft Skills: The 11 Essential Career Soft Skills is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Course Curriculum Soft Skills: The 11 Essential Career Soft Skills Module One: Getting Started 00:05:00 Module Two: What are Soft Skills? 00:15:00 Module Three: Communication 00:15:00 Module Four: Teamwork 00:15:00 Module Five: Problem-Solving 00:15:00 Module Six: Time Management 00:15:00 Module Seven: Attitude and Work Ethic 00:15:00 Module Eight: Adaptability/Flexibility 00:15:00 Module Nine: Self-Confidence (Owning It) 00:15:00 Module Ten: Ability to Learn from 00:15:00 Module Eleven: Networking 00:15:00 Module Twelve: Wrapping Up 00:05:00

Overview This Operations Management: Process Mapping & Supply Chain will unlock your full potential and will show you how to excel in a career in Operations Management: Process Mapping & Supply Chain. So upskill now and reach your full potential. Everything you need to get started in Operations Management: Process Mapping & Supply Chain is available in this course. Learning and progressing are the hallmarks of personal development. This Operations Management: Process Mapping & Supply Chain will quickly teach you the must-have skills needed to start in the relevant industry. In This Operations Management: Process Mapping & Supply Chain Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Operations Management: Process Mapping & Supply Chain skills to help you advance your career. Acquire a comprehensive understanding of various Operations Management: Process Mapping & Supply Chain topics and tips from industry experts. Learn in-demand Operations Management: Process Mapping & Supply Chain skills that are in high demand among UK employers, which will help you to kickstart your career. This Operations Management: Process Mapping & Supply Chain covers everything you must know to stand against the tough competition in the Operations Management: Process Mapping & Supply Chain field.  The future is truly yours to seize with this Operations Management: Process Mapping & Supply Chain. Enrol today and complete the course to achieve a Operations Management: Process Mapping & Supply Chain certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Operations Management: Process Mapping & Supply Chain can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Operations Management: Process Mapping & Supply Chain, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Operations Management: Process Mapping & Supply Chain, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Operations Management: Process Mapping & Supply Chain is suitable for anyone aspiring to start a career in Operations Management: Process Mapping & Supply Chain; even if you are new to this and have no prior knowledge on Operations Management: Process Mapping & Supply Chain, this course is going to be very easy for you to understand.  And if you are already working in the Operations Management: Process Mapping & Supply Chain field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Operations Management: Process Mapping & Supply Chain is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Operations Management: Process Mapping & Supply Chain has no prerequisite.  You don't need any educational qualification or experience to enrol in the Operations Management: Process Mapping & Supply Chain. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Operations Management: Process Mapping & Supply Chain. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Section 01: Process Management, Process Mapping and Design Introduction to Process Management 00:03:00 Processes 00:02:00 Procedures 00:04:00 Process Mapping and Design 00:05:00 Where Can Process Mapping Be Used? 00:06:00 Types of Processes 00:03:00 Section 02: Procedural Outline/Quality, Communication Management & Process Re-Engineering Procedural Outline and Quality and Standard Operating Procedures 00:02:00 Communication and Information Management 00:02:00 The Cascade 00:04:00 The 'Suck-Up' Model of Communication 00:03:00 Process Re-Engineering 00:04:00 Section 03: Quality and Productivity Management Quality and Productivity Management 00:04:00 Cost of Quality 00:04:00 Origins of TQM 00:04:00 The Plan-Do-Study-Act Cycle 00:02:00 Benchmarking, Employee Empowerment and Team Approach 00:02:00 Use of Quality Tools 00:04:00 Product Design 00:05:00 ISO International Standards 00:04:00 Six Sigma 00:04:00 Section 04: Supply Chain Management Introduction to Supply Chain Management 00:03:00 Challenge to Supply Chain Management - Bullwhip Effect 00:02:00 Lean Operations Systems 00:04:00 Lean for Production and Services 00:04:00 Services and Delivery in Supply Chain 00:03:00 Supplier Performance Matrix 00:02:00 Demand and Volume Projections 00:02:00 Section 05: Supply Chain Management, Continuous Improvement & Technology Inventory & Cycle Optimization -Just in Time (JIT) vs Just in Case 00:05:00 Top Five Techniques to Achieve Inventory Optimization 00:03:00 The Philosophy of JIT 00:04:00 Kanban Production 00:05:00 JIT and Lean Systems within OM 00:06:00 Supply Chain Networks 00:04:00 Continuous Improvement 00:03:00 Getting Started With Kaizen 00:03:00 Technology in Process and Supply Chain Management 00:01:00

Overview Take steps to become a qualified teaching assistant and learn how to support children in every stage of their learning with the Teacher and School Staff Training Course. This teaching assistant course is for beginners who are new to the field, or in training, and wish to strengthen their skills and knowledge. In this training for teaching assistant course, you will learn about the different stages of child development, how to prepare classrooms, assist children who require extra help with tasks and supervise learning activities. You will also be introduced to effective teaching strategies and methodologies to support primary school teachers in classroom management. Lastly, you will get a complete introduction to SEN teaching, to be able to assist children with common learning difficulties such as ADHD and autism. Highlights of Teacher and School Staff Training Course Gain a complete understanding of the development of children and young people Get fundamental training in classroom planning, defining your teaching style & building strong relationships Develop the essential skills to become a fully qualified teaching assistant Explore a wide range of teaching methodologies and classroom strategies Understand the main principles of safeguarding & protecting the welfare of children Familiarise with the principles of SEN/SENCO teaching and explore common learning disorders Understand the role, responsibilities and characteristics of a teaching assistant Gain a full understanding of your career opportunities and career path Teacher and School Staff Training Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment How is the course assessed? To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion. Will I receive a certificate of completion? Upon successful completion you will qualify for a UK and internationally-recognised professional qualification and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hard Copy Certificate for £15. Why Study This School Staff Training Course? Whether you're an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge. The Teacher and School Staff Training Course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Course Curriculum Module 01: Fundamentals of Teaching Understanding the Development of Children and Young Person 00:35:00 Communication and Professional Relationships with Pupils and Family 00:25:00 Safeguarding the Welfare of Children and Young Person 00:25:00 Module 02: Teaching Methodologies - Part 1 Education - A Group Enterprise 00:20:00 Traits to Develop 00:35:00 Grow the Attention 00:35:00 Learning Good Habits 00:40:00 Importance of Memory 00:30:00 Module 03: Teaching Methodologies - Part 2 Imagination is Important 00:20:00 Breakdown of Thinking Process 00:40:00 Appreciation - An Aesthetic Emotion 00:20:00 Learning Reflexive Activities 00:20:00 Differing Individuals 00:25:00 Module 04: Teaching Methodologies - Part 3 Morality Matters 00:35:00 Different Learning Methods 00:20:00 Different Psychological Exercises 00:35:00 Problems, Situations & Solutions 00:25:00 Measuring the Achievements 00:55:00 Module 05: SEN Teaching Special Educational Needs (SEN) Teacher 00:10:00 Statutory and Regulatory Context for SEN 00:30:00 Principles and Practice of Leadership in Different Contexts 00:20:00 How SEN and Disabilities Affect Pupils' Participation and Learning 00:15:00 Strategies for Improving the Performance of the Pupils with SEN 00:15:00 Module 06: SENCO Training Whole-school Planning and Organisation 00:40:00 Assessment 00:10:00 Teamwork for SEN: Roles and Functions 00:40:00 Planning for Individual Students with SEN 00:15:00 Teaching and Learning in the Inclusive School 00:25:00 Module 07: Autism Introduction to Autism 00:10:00 Causes and Diagnosis of Autism 00:10:00 Other Conditions Associated with ASD 00:30:00 In-depth Understanding and Dealing with Autistic Behaviour 00:35:00 Socialising and Communication 00:15:00 Choosing Schools 00:20:00 What Should Teachers Do? 00:10:00 Sex Education and Puberty 00:15:00 Interventions: Treatments and Therapies for Autism 00:15:00 Government policies on autism in England 00:10:00 Module 08: ADHD What is ADHD? 00:05:00 Causes of ADHD 00:05:00 Diagnosing ADHD 00:05:00 Treating ADHD 00:05:00 ADHD and Education 00:10:00 Reasonable Adjustments: ADHD 00:10:00 Adults with ADHD 00:10:00 Module 09: Dyslexia What is Dyslexia? 00:10:00 Identifying Dyslexia 00:05:00 Co-occurring Conditions 00:05:00 Diagnosing Dyslexia 00:05:00 Creating Dyslexia Friendly Environment 00:05:00 Solutions for Dyslexia 00:05:00 Mock Exam Mock Exam - Teacher and School Staff Training Course 00:20:00 Final Exam Final Exam - Teacher and School Staff Training Course 00:20:00

Overview of Teacher and School Staff Training Join our Teacher and School Staff Training course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Teacher and School Staff Training course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Teacher and School Staff Training course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Teacher and School Staff Training Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Teacher and School Staff Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the Teacher and School Staff Training course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Teacher and School Staff Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education. Requirements You don’t need any educational qualification or experience to enrol in the Teacher and School Staff Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Teacher and School Staff Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.

Unlock the secrets to understanding and training dogs with our comprehensive Dog Behaviour and Training course. From the intricacies of dog communication to advanced training techniques and behavior modification, you’ll learn to foster a strong human-dog bond and promote both physical and mental well-being in canines.