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Productivity is all about managing your resources efficiently. Business leaders in successful organization incorporate various management strategies to

This course embarks on a journey through advanced strategies in Customer Relationship Management (CRM), exploring pivotal concepts and methods essential for effective implementation. Upon successful completion, participants will gain proficiency in the following areas:   Explore CRM models driving loyalty and engagement to shape successful customer relationships. Delve into managing interactions, fostering enduring relationships via empathetic communication and issue resolution. Uncover the customer lifecycle stages, gaining insights into navigation and optimization from awareness to loyalty. Explore CLV's (Customer Lifetime Value) importance, its calculation, and leveraging for strategic business decisions. This course delves into advanced CRM strategies, including diverse models fostering loyalty and engagement. It covers managing interactions, navigating customer lifecycles, and leveraging Customer Lifetime Value (CLV) for strategic decision-making. This course delves deeply into CRM strategies, including advanced models, customer interaction management, and customer lifecycle value, aiming to equip professionals with vital skills for business success. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Exploring Advanced Strategies in Customer Relationship Management (CRM) Self-paced pre-recorded learning content on this topic. Exploring Advanced Strategies In Customer Relationship Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CRM Manager Relationship Marketing Manager Customer Experience Manager Sales Operations Manager Customer Retention Specialist Business Development Manager Account Manager Customer Success Manager CRM Implementation Consultant Marketing Automation Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Operations Management Level 5 Diploma Overview Have you ever thought about what makes a business run like clockwork? Operations management is the secret sauce! It's all about keeping things organized, efficient, and running smoothly. This 'Operations Management Level 5 Diploma' is your launchpad to a rewarding career in this exciting field. This course gives you the skills to become a master organizer in any business. You'll learn how to manage projects, ensuring they're finished on time and on budget. We'll also cover how businesses grow and plan for the future, and how to streamline processes to get the most done in the least amount of time. The course dives into supply chains, the invisible network that gets products from factories to store shelves. By the end, you'll be a pro at analyzing operations, spotting areas for improvement, and implementing smart solutions. You'll also develop essential skills like communication, negotiation, and managing disagreements, all crucial for navigating any business environment. This diploma is perfect for anyone who loves a good challenge and wants to make a real difference in a company's success. Whether you're drawn to the big picture or the nitty-gritty of managing resources, this course equips you with the tools to succeed. Learning Outcomes Gain a comprehensive understanding of core operations management principles. Develop expertise in project management methodologies for efficient project execution. Master strategies for business development and effective succession planning. Implement process improvement techniques to streamline operations and boost efficiency. Understand the principles of supply chain management and its impact on business success. Why You Should Choose Operations Management Level 5 Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Operations Management Level 5 Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Operations Management Level 5 Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Operations Management Level 5 Diploma Module 01: Introduction to Operations Management Introduction to Operations Management 00:15:00 Module 02: Project Management Introduction to Project Management 00:23:00 Module 03: Business Development and Succession Planning Business Development and Succession Planning 00:24:00 Module 04: Process Management Process Management 00:24:00 Module 05: Supply Chain Management Supply Chain Management 00:21:00 Module 06: Planning & Forecasting Operations Planning & Forecasting Operations 00:21:00 Module 07: Procurement & Purchasing Management Procurement & Purchasing Management 00:22:00 Module 08: Manufacturing & Delivery Operations Manufacturing & Delivery Operations 00:17:00 Module 09: Quality Management Quality Management 00:22:00 Module 10: Managing Risk and Recovery Managing Risk and Recovery 00:26:00 Module 11: Performance Management Performance Management 00:19:00 Module 12: Talent Management Talent Management 00:19:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Negotiation Techniques Negotiation Techniques 00:16:00 Module 15: Conflict Management Conflict Management 00:16:00 Module 16: Stress Management Stress Management 00:17:00 Module 17: Time Management Time Management 00:41:00 Module 18: Business Environment Business Environment 00:16:00 Module 19: Business Writing Skills Business Writing Skills 00:41:00

Description: The 70-741 - Networking with Windows Server 2016 (MCSA) course will prepare you for networking with Microsoft Windows server 2016. It is one of the three courses (exam: 70-740, 70-741, and 70-742) that you need to complete to obtain MCSA certification. The 70-741 - Networking with Windows Server 2016 (MCSA) course covers the networking features and functionality available in Windows Server 2016. It includes DNS, DHCP, and IPAM implementations as well as remote access solutions such as VPN and Direct Access. You will also learn how to manage and maintain Active Directory Domain Services, including configuration of service authentication and account policies, and challenges of complex enterprise environments. In the course, you will know how to implement and manage IP address spaces by using IPAM. The course will also help you to know about DFS and branch cache solutions, high-performance network features and functionality, and implementation of Software Defined Networking (SDN) solutions such as Hyper-V Network Virtualization (HNV) and Network Controller. In short, the purpose of the course is to assess your readiness and teaches you what you need to know to pass the MCSA 70-741 Networking with Windows Server 2016 exam. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? 70-741 - Networking with Windows Server 2016 (MCSA) is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our 70-741 - Networking with Windows Server 2016 (MCSA) is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Plan and Implement IPv4 and IPv6 Networks Plan and Implement IP Addressing Schemes for IPv4 Networks FREE 01:31:00 Configuring IPv4 Hosts 00:18:00 Managing and Troubleshooting IPv4 Connectivity 00:35:00 Implementing IPv6 for Network Hosts 00:20:00 Implementing IPv6 Transitioning and Coexistence 00:16:00 Installing and Configuring DHCP Overview of the DHCP Server Role 00:16:00 Deploying DHCP 00:36:00 Managing and Troubleshooting DHCP 00:48:00 Installing and Configuring DNS Implementing DNS Servers 00:27:00 Creating and Configuring DNS Zones 00:52:00 Understanding Active Directory Integration 00:23:00 Configuring Advanced DNS Settings 00:41:00 Troubleshooting DNS Name Resolution 00:28:00 Implementing and Managing IP Address Management Overview of IPAM 00:15:00 IPAM Deployment 00:49:00 Managing IP Address Spaces by using IPAM 00:15:00 Implementing Remote Access Remote Access Overview 00:27:00 Implementing the Web Application Proxy 00:08:00 Planning and Implementing VPNs 00:31:00 Overview of DirectAccess 00:21:00 Implementing DirectAccess 00:27:00 Installing and Configuring Branch Office Networking Configuring Networking for Branch Offices 00:39:00 Implementing Distributed File Systems 00:44:00 Implementing BranchCache 00:19:00 Implementing Advanced Networking Features Implementing Networking Features for High Performance 00:23:00 Implementing Hyper-V Advanced Networking Features 00:13:00 Introduction to Software-Defined Networking 00:10:00 Overview of Network Virtualization 00:06:00 Mock Exam Mock Exam- 70-741 - Networking with Windows Server 2016 (MCSA) 00:20:00 Final Exam Final Exam- 70-741 - Networking with Windows Server 2016 (MCSA) 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Level 7 QLS Diploma | FREE QLS Hard Copy Certificate | FREE 10 CPD Courses & PDF Certificates | CPD Accredited

Are you ready to master the intricacies of payroll management? Our comprehensive course covers everything you need to know to excel in managing payroll systems, procedures, controls, and recordkeeping. Whether you're new to payroll or looking to enhance your skills, this course provides a deep dive into essential concepts and practices. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the "Payroll Management" course, learners will gain comprehensive knowledge and skills essential for effectively managing payroll processes within an organization. They will understand the fundamental functions and responsibilities of the payroll department, including how to staff and organize it efficiently. Learners will learn methods for accurately tracking employee work hours and managing compensation and benefits. They will also explore the importance of payroll procedures and controls in ensuring accuracy and compliance with regulations. The course covers essential practices for maintaining detailed payroll records and guides learners in designing and implementing effective payroll systems. By completing this course, learners will acquire a solid foundation in payroll management, enabling them to contribute effectively to organizational payroll operations and ensure smooth financial transactions for employees. Course Curriculum Module 01: Basic Functions of the Payroll Department Module 02: Staffing the Payroll Department Module 03: Employee Time Tracking Module 04: Compensation Module 05: Benefits and the Payroll Department Module 06: Payroll Procedures and Controls Module 07: Payroll Recordkeeping Module 08: Creating a Payroll System Module 09: Payroll Management Basics Learning Outcomes Understand payroll department functions and basic operational responsibilities. Apply staffing strategies suitable for efficient payroll management teams. Implement effective employee time tracking systems in payroll operations. Analyze compensation and benefits within the context of payroll management. Develop and implement payroll procedures ensuring compliance and accuracy. Maintain comprehensive payroll records adhering to legal and organizational requirements. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals seeking advanced payroll management skills. Business administrators responsible for payroll functions. Accounting professionals aiming to specialize in payroll. Small business owners managing their own payroll. Individuals pursuing careers in payroll administration. Career path Payroll Administrator Payroll Coordinator HR Payroll Specialist Payroll Manager Payroll Officer Benefits Administrator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Getting Started The CMI Level 3 Award in Coaching and Mentoring is aimed at supervisors and first-line managers. This course is designed to help managers improve their communication and mentoring skills, performance in coaching and mentoring roles, and efficiency. Achieving the renowned CMI Level 3 qualification in coaching and mentoring will enable you to develop coaching and mentoring skills and techniques for individuals and teams, alongside working to achieve organisational objectives. This Level 3 Coaching and Mentoring Award course is shorter than the Certificate and the Diploma. It introduces you to organisational culture, values and behaviour while developing your skills in managing team dynamics, equality, and diversity. We have a range of units available, and you can choose the units depending on your career goals and progression. Key Benefits For Learners Introduce you to the principles, skills and impact of coaching and mentoring Establishing key coaching and mentoring relationships and skills Support the development of individuals and teams Developing your skills in managing team dynamics, equality and diversity For Organisations Ensuring teams can meet organisational objectives Broader knowledge of operational processes and evaluation techniques Introduces organisational culture, values and behaviour Key Highlights Are you a supervisor or first-line manager and want to support the development of coaching and mentoring skills and techniques of individuals and teams? The CMI Level 3 Coaching and Mentoring offered by the School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.   Career Pathways The CMI Level 3 Coaching and Mentoring can open many career pathways including, but not limited to: Training Manager, with an estimated average salary of £31,613 per annum Training & Development Manager, with an estimated average salary of £36,885 per annum Independent Coach or Mentor with an estimated average salary of £28,000 per annum Corporate Coach or Mentor with an estimated average salary of £38,950 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 2000 to 2500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements The Level 3 Award in Coaching and Mentoring is designed for practising and aspiring supervisors and first-line managers. To be eligible for this course, you must: Be 18 years of age and over Possess the ability to complete the Level 3 Qualification Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression CMI would recommend the below qualifications as a possible progression route, once complete the Coaching and Mentoring qualifications: CMI Level 3 Qualifications in First Line Management CMI Level 5 in Management Coaching and Mentoring Why gain a CMI Qualification? Achieving this CMI Level 3 Award in Coaching and Mentoring qualification will introduce you to the principles, skills and impact of coaching and mentoring and help you establish key coaching and mentoring relationships and skills. Once you complete this Award course, you can progress to the Certificate or Diploma course in CMI Level 3 Coaching and Mentoring or Level 5 Professional Coaching or Mentoring. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 3 Coaching and Mentoring course, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners need to complete any combination of units to a minimum of 5 credits. The minimum Total Qualification Time is 50 hours, including 20 Guided Learning Hours. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Principles, skills and impact of coaching and mentoring Reference No : Unit 3011V1 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the principles of coaching and mentoring. 2. Understand the skills required of a coach. 3. Understand the skills required of a mentor. UNIT2- Coaching and mentoring for individual and team needs Reference No : Unit 3012V1 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the impact on the individual and team needs of the coaching process. 2. Understand the impact on the individual and team needs of the mentoring process. 3. Understand the individual and team knowledge, skills or behaviours. UNIT3- Managing the coaching and mentoring relationships Reference No : Unit 3013V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the coaching and mentoring relationships. 2. Understand the goals of the coaching and mentoring relationship. 3. Understand possible barriers to the coaching process. UNIT4- Coaching and mentoring processes Reference No : Unit 3014V1 Credit : 7 || TQT : 70 LEARNING OUTCOMES 1. Understand the implementation of the coaching process. 2. Understand the implementation of the mentoring process. 3. Understand the reviewing of progress and provision of feedback. UNIT5- Completing the coaching and mentoring process Reference No : Unit 3015V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the skills of concluding the coaching process. 2. Understand the skills of concluding the mentoring process. UNIT6- Understanding team dynamics Reference No : Unit 4004V1 Credit : 7 || TQT : 70 "The unit have a credit value of 7, 25GLH and 70 TUT. This unit is about recognising the abilities of an individual and how they will interact within the group and how team dynamics can be attained when the team members work collectively with mutual trust " Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Are you looking to enhance your Service Helpdesk & Technical Support Skills and make yourself a valuable asset in today's job market? Look no further, because our online course is designed to help you achieve just that! Our Service Helpdesk & Technical Support Skills course is ideal for professionals who want to enhance their existing skill set, beginners who want to kickstart their career, or even freelancers who want to start a new business on housekeeping. With this course, you'll gain practical knowledge and skills that are essential for anyone working in customer service and technical support. Learning Outcome of Service Helpdesk & Technical Support: Effective communication skills: Learn how to communicate clearly and effectively with customers and colleagues. Phone etiquette: Master the art of answering and making calls, and build a positive rapport with customers. Active listening: Learn how to listen actively and respond appropriately to customer needs. Problem-solving: Develop problem-solving skills to help you quickly and effectively resolve customer issues. Organisational skills: Learn how to manage your workload and stay organised in a fast-paced work environment. Customer relationship management: Learn how to build and maintain strong customer relationships over time. Business writing skills: Develop effective business writing skills to create clear, concise, and professional written communications. This Service Helpdesk & Technical Support Skills Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: IT Support Technician Training Course 03: Email Writing Training Course 04: Workplace Safety Course 05: Dealing With Difficult People Training Course Course 06: Document Control Course 07: GDPR Course 08: Level 2 Microsoft Office Essentials Course 09: Minute Taking Essentials Level 2 Course 10: Workplace Confidentiality Course 11: Customer Relationship Management Service Helpdesk & Technical Support Skills Curriculum of Service Helpdesk & Technical Support Skills Bundle Course 01: Service Helpdesk & Technical Support Course Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash How will I get my Certificate? After successfully completing the Service Helpdesk & Technical Support Skills course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) So, enrol now in this Service Helpdesk & Technical Support Skills course to advance your career! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Service Helpdesk & Technical Support Skills Anyone from any background can enrol in this Service Helpdesk & Technical Support Skills bundle. Requirements Service Helpdesk & Technical Support Skills Our Service Helpdesk & Technical Support Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path Service Helpdesk & Technical Support Skills Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Sale Ends Today Office Management for Professional Secretary Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Step into the centre of action where every decision you make impacts the flow and success of the business. Reportedly, skilled office managers can increase workplace productivity by up to 40%. The Office Management for Professional Secretary course bundle equips you with more than just the essentials; it transforms you into the strategic backbone of your workplace. This is where ambitious professionals become the orchestrators of efficiency and innovation in their offices, across any industry in the UK. Join in this immersive learning experience with the Office Management for Professional Secretary course. This program covers everything from the core competencies of effective Office Administration to advanced skills in managing complex projects and corporate events. You'll learn to navigate through tasks with precision in courses like Secretary & PA Diploma and Administration: Office Administration, while developing critical leadership skills in Inspirational Leadership Skills and Change Management. This curriculum is designed to refine your professional abilities, ensuring you can excel in both your daily responsibilities and long-term career goals. Courses Are Included in this Bundle: Course 01: Office Management for Professional Secretary Course 02: Legal Secretary Course 03: Administration: Office Administration Course 04: Office Skills Course 05: Receptionist Diploma Course 06: Professional Certificate in Front Office Course 07: Professional Skills for Hotel Management Training Course 08: Level 5 Diploma in Business Management Course 09: Corporate Paralegal Course 10: Business Plan for Entrepreneurs Course 11: Agile Project Management Course 12: Workplace Performance Management Course 13: Diploma in Operations Management Course 14: Research Methods in Business Course 15: Strategic Business Management Course 16: Change Management Course 17: Business Improvement Course 18: International Business Principles Course 19: Level 3 Diploma in Business Etiquette Course 20: Effective Communication Skills Diploma Course 21: Assertiveness Skills Course 22: Time Management Course 23: Public Speaking: Presentations like a Boss Course 24: Email Writing Training Course 25: Customer Service Management: Recovering Difficult Customers Course 26: Transcription Skills Course 27: Business Networking Skills Course 28: Document Control and Workflow Management Course 29: Diary Management Course 30: Touch Typing Complete Training Diploma Enrol in the Office Management for Professional Secretary bundle today and start your transformation into an office management expert. With skills that transcend ordinary administrative tasks, you will open new doors to career advancement and personal growth. Don't just be part of the office-become the reason it succeeds. Start your journey now and forge your path to becoming an essential asset to any business! Learning Outcomes of this Bundle: Cultivate advanced organisational and management skills essential for top-tier secretaries. Develop strategic abilities for handling complex administrative functions. Elevate your communication prowess to effectively liaise with all company levels. Harness project and time management skills to boost office productivity. Strengthen negotiation and conflict resolution skills within a corporate setting. Master the art of professional networking and relationship management. Why Prefer This Office Management Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPD QS after completing the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! The Office Management for Professional Secretary course is designed to transform capable individuals into exceptional office managers and secretaries, well-versed in the nuances of modern business administration. By cultivating advanced organisational and management skills, this course prepares participants to oversee complex operations and workflows with ease. This foundational prowess is critical for anyone aspiring to excel in top-tier administrative roles, where precision and efficiency are essential. Participants will also develop strategic abilities for handling complex administrative functions, enhancing their capacity to manage diverse tasks ranging from scheduling and coordination to managing corporate documents. Coupled with the ability to elevate your communication prowess, this training ensures that you can effectively liaise with all levels of company staff and external partners, making you an indispensable link within your organisation. Moreover, this diploma offers learners the opportunity to acquire skills that are highly valued in the field of Professional Secretary. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Professional Secretary setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Professional Secretary related fields impacting their Professional Secretary experiences and long-term development. Course Curriculum Course 01: Office Management for Professional Secretary Module 01: Personal Assistant Module 02: Admin Support Module 03: Organisational Skills Module 04: Telephone Etiquette Module 05: Business Writing Module 06: Time Management Module 07: Body Language and Effective Communication Module 08: Meeting Administration Course 02: Legal Secretary Module 01: Understanding the Concept of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills for Paralegals Module 04: The Legal Workplace &#038; Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters Module 11: Human Rights Module 12: Conflict and Conflict Resolution Module 13: Professional Conduct and Ethics of Paralegals Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals Course 03: Administration: Office Administration Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Etiquette Module 04: Business Telephone Skills Module 05: Mail Services and Shipping Module 06: Travel Arrangements Module 07: Organising Meeting and Conferences Module 08: Record Keeping and Filing Systems Module 09: Effective Planning and Scheduling Module 10: Invoicing/Petty Cash Module 11: Business Writing Skills Module 12: Time Management Module 13: Organisational Skills Module 14: Communication Skills Module 15: Negotiation Techniques Module 16: Conflict Management =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Ambitious administrative professionals. Current office managers. Emerging team leaders. Career-focused secretaries. Executive assistants seeking advancement. Administrative staff upgrading skills. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Executive Secretary: $35,000 - $65,000 Senior Administrative Assistant: $32,000 - $58,000 Chief of Staff: $50,000 - $100,000 Operations Manager: $40,000 - $75,000 Business Administrator: $36,000 - $68,000 Client Relations Manager: $40,000 - $75,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited e-Certificate - Free Enrolment Letter - Free Student ID Card - Free CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Sale Ends Today IT Skills for Business Level 3 Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter IT skills are not just beneficial today, rather they have become indispensable for any business environment. With over 1.46 million people working within the digi-tech sector in the UK, the demand for advanced IT competencies continues to surge. The IT Skills for Business Level 3 course bundle is designed to place you at the forefront of this dynamic field. So, get ready to elevate your professional capability and become an invaluable asset to any business! The IT Skills for Business Level 3 course offers an extensive curriculum tailored to enhance your technical skills across a broad spectrum of IT disciplines. From foundational courses like IT Support Technician and Functional Skills IT to specialised training in Ethical Hacking, Cyber Security, and Network Security, this bundle equips you with the necessary tools to secure, analyse, and manage IT infrastructure effectively. Additionally, enhance your strategic acumen with Business Analysis, learning to translate business needs into IT solutions, and exploring Financial Analysis for richer business decision-making. Courses Are Included In this IT Skills for Business Level 3 Career Bundle: Course 01: IT Support Technician Course 02: Functional Skills IT Course 03: Building Your Own Computer Course Course 04: It: Ethical Hacking, IT Security and IT Cyber Attacking Course 05: Computer Operating System and Troubleshooting Course 06: Cyber Security Incident Handling and Incident Response Course 07: Cyber Security Law Course 08: Network Security and Risk Management Course 09: CompTIA Network Course 10: CompTIA Cloud+ (CV0-002) Course 11: Web Application Penetration Testing Course Course 12: Learn Ethical Hacking From A-Z: Beginner To Expert Course 13: C# (C-Sharp) Course 14: JavaScript Fundamentals Course 15: Python Programming Bible Course 16: Data Protection (GDPR) Practitioner Course 17: Microsoft SQL Server Development for Everyone! Course 18: SQL Database Administrator Course 19: Data Science and Visualisation with Machine Learning Course 20: SQL For Data Analytics & Database Development Course 21: Introduction to Business Analysis Course 22: Business Data Analysis Course 23: Financial Analysis for Finance Reports Course 24: Financial Modelling Using Excel Course 25: Data analytics with Excel Course 26: Excel Data Tools and Data Management Course 27: Ultimate Microsoft Excel For Business Bootcamp Course 28: MS Word Essentials - The Complete Word Course - Level 3 Course 29: Document Control Course 30: Information Management Don't miss the opportunity to transform your career with cutting-edge IT skills that are crucial in today's tech-driven world. Utilise the industry relevant and essential IT knowledge this IT Skills for Business Level 3 course bundle has to offer and use it as your gateway to success. Enrol today and take the first step towards securing a prominent role in the booming tech industry! Learning Outcomes of this Bundle: Master key IT support skills and build your own computer. Gain proficiency in programming with C#, JavaScript, and Python. Develop expertise in cyber security, network security, and risk management. Learn comprehensive data protection practices including GDPR compliance. Enhance skills in SQL for effective database management and business analytics. Apply advanced Excel techniques for financial modelling and data analysis. But that's not all. When you enrol in IT Skills for Business Level 3 Bundle, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! The "IT Skills for Business Level 3" course bundle is an invaluable resource for anyone looking to deepen their understanding and expertise in the diverse fields of IT and Business Analysis. This course offers learners the chance to master foundational IT Support Skills, such as Building their Own Computers and troubleshooting various software issues, providing a solid base from which to expand their knowledge into more specialised areas. Further advancement is facilitated through detailed modules focusing on Business Analysis Skills, teaching learners how to translate complex business needs into scalable IT solutions. This integration of IT proficiency with Business knowledge ensures that participants are well-prepared to tackle strategic challenges, making them invaluable assets to any organisation. By blending IT skills with an understanding of business processes and Data Analysis, this course sets up its participants for success in multiple pathways, from Network Management to Business Consulting. Moreover, this diploma offers learners the opportunity to acquire a Recognised Qualification that is highly valued in the field of IT / Business. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the IT / Business setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to IT / Business related fields impacting their IT / Business experiences and long-term development. Course Curriculum Course 01: IT Support Technician Module 01: Software Module 02: Hardware Module 03: Security Module 04: Networking Module 05: Basic IT Literacy Course 02: Functional Skills IT Module 01: How People Use Computers Module 02: System Hardware Module 03: Device Ports And Peripherals Module 04: Data Storage And Sharing Module 05: Understanding Operating Systems Module 06: Setting Up And Configuring A PC Module 07: Setting Up And Configuring A Mobile Device Module 08: Managing Files Module 09: Using And Managing Application Software Module 10: Configuring Network And Internet Connectivity Module 11: IT Security Threat Mitigation Module 12: Computer Maintenance And Management Module 13: IT Troubleshooting Module 14: Understanding Databases Module 15: Developing And Implementing Software Course 03: Building Your Own Computer Course Module 01: Introduction to Computer & Building PC Module 02: Overview of Hardware and Parts Module 03: Building the Computer Module 04: Input and Output Devices Module 05: Software Installation Module 06: Computer Networking Module 07: Building a Gaming PC Module 08: Maintenance of Computers =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring IT professionals. Business analysts. Data scientists. System administrators. Network security specialists. Database managers. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. IT Support Specialist: $35,000 - $60,000 Cyber Security Analyst: $60,000 - $100,000 Network Engineer: $50,000 - $90,000 Data Analyst: $45,000 - $85,000 Software Developer: $50,000 - $120,000 Database Administrator: $60,000 - $110,000 Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited e-Certificate - Free Enrolment Letter - Free Student ID Card - Free CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.