Give a compliment to your career and take it to the next level. This Coaching & Mentoring bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop Coaching & Mentoring skills for your next job or elevate your skills for your next promotion, this Coaching & Mentoring bundle will help you stay ahead of the pack. Along with this Coaching & Mentoring course, you will get 19 premium courses, an original hardcopy, 20 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Coaching & Mentoring Bundle Consists of the following Premium courses: Course 01: Coaching & Mentoring Course 02: Life Coaching | Online Course Course 03: Train the Trainer Course 04: Teach Anybody Anything Course 05: Training Techniques for Beginners Course 06: Personal Leadership and Influencing Skills Course 07: Motivation Skills Course 08: Resilience Masterclass Course 09: Leadership and Management Training Course Course 10: Counselling for Child and Adolescents Course 11: Effective Communication Skills Course 12: Positive Psychology Masterclass Course 13: Train the Trainer - Part 1 Course 14: Train the Trainer - Part 2 Course 15: Virtual Training Masterclass Course 16: Train the Trainer Recharge: The Healthy Trainer Course 17: Bereavement Counselling Course 18: Self Esteem and Assertiveness Development - Level 4 Course 19: Problem Solving and Decision Making Course 20: Time Management Enrol now in Coaching & Mentoring to advance your career, and use the premium study materials from Apex Learning. Coaching & Mentoring The Coaching & Mentoring bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Coaching & Mentoring expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Coaching & Mentoring from any place in your own time without travelling for classes. Coaching & Mentoring Course Curriculum: Life Coaching and Personal Development Module 01: Introduction to Coaching and Mentoring Module 02: Coaching and Mentoring: Objectives & Processes Module 03: Ethical Aspects of Coaching and Mentoring Module 04: Coaching and Mentoring Models Module 05: Effective Communication Skills Module 06: Personal Skills Module 07: Management Skills Module 08: Functional Skills Certificate: PDF Certificate: Free (Previously it was £6*20 = £120) Hard Copy Certificate: Free (For The Teaching Assistant: Previously it was £10) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Coaching & Mentoring Anyone from any background can enrol in this Coaching & Mentoring bundle. Requirements Coaching & Mentoring This Coaching & Mentoring course has been designed to be fully compatible with tablets and smartphones. Career path Coaching & Mentoring Having Coaching & Mentoring expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course Teaching Assistant absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Duration 1 Days 6 CPD hours This course is intended for This course is intended for any business professional who encounters conflict in the workplace. Overview Recognize the impact of conflict in the workplace by identifying your personal reaction and developing a healthy attitude toward conflict. Analyze conflict by assessing the situation and identifying the source of the conflict. Utilize effective communication techniques to manage conflict in a proactive manner. Resolve conflict by evaluating approaches, and determining and implementing an action plan with the best solution. An organization improves its likelihood of success by effectively managing conflict. As a leader within your organization, you share in that responsibility. This course will help you cultivate the skills necessary to help manage conflict and ultimately to decrease the presence of conflict in the workplace. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Recognizing the Impact of Conflict Identify Your Personal Reaction to Conflict Develop a Healthy Attitude Toward Conflict 2. Analyzing Conflict Assess the Situation Identify the Source of the Conflict 3. Dealing with Conflict Listen Actively Communicate Effectively Respond to Negative Tactics Avoid Conflict Escalation 4. Resolving Conflict Evaluate Approaches to Conflict Resolution Determine the Best Solution Implement an Action Plan Additional course details: Nexus Humans Managing Conflict (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Managing Conflict (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Emotional Intelligence Training
Overview In the dynamic world of business, a proficient Admin Support Assistant can serve as the backbone of operational efficiency. Our course, 'Admin Support Assistant', is crafted with utmost care to polish your skills, turning you into a sought-after administrative virtuoso. Embark on a journey through eleven comprehensive modules, each one unravelling the intricacies of roles such as a Personal Assistant and the nuances of pivotal skills like Time Management and Business Writing. By the culmination of this course, not only will you be adept in the art of effective communication through body language, but also harness the power of tools like Excel and PowerPoint to enhance your productivity. Choosing our course is your ticket to unlocking a world of opportunities. As the world transitions to a digital age, the demand for skilful Administrative Support Assistants who can navigate both conventional and contemporary tasks is on the rise. From understanding Telephone Etiquette to getting familiar with Excel and PowerPoint basics, every module is your stepping stone to administrative mastery. Learning Outcomes Comprehend the essential roles and responsibilities associated with administrative support and personal assisting. Acquire proficiency in streamlined Administrative Management techniques. Establish robust organisational methodologies for efficient task management. Enhance professional communication through impeccable Telephone Etiquette. Elevate written correspondence through advanced Business Writing strategies. Prioritise and allocate tasks effectively with honed Time Management abilities. Enhance interpersonal connections and understandings by interpreting body language cues and applying effective communication strategies. Why buy this Admin Support Assistant course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Admin Support Assistant you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Admin Support Assistant course for? Novices keen on forging a path in the domain of administrative functions. Existing administrative personnel with aspirations to broaden their expertise. Business owners desiring a deeper grasp on administrative procedures for optimised operations. Individuals on the job hunt, seeking an advantage in the corporate arena. Sector-shifters focusing on transitioning into administrative and support roles. Prerequisites This Admin Support Assistant was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Operations Coordinator: £24,000 - £36,000 Per Annum Receptionist (proficient in Telephone Etiquette): £18,000 - £26,000 Per Annum Business Communications Specialist: £30,000 - £45,000 Per Annum Workshop Facilitator (focusing on Body Language and Effective Communication): £27,000 - £39,000 Per Annum Meeting & Events Planner: £22,000 - £35,000 Per Annum Course Curriculum Module 01: Personal Assistant Personal Assistant 01:23:00 Module 02: Admin Support Admin Support 01:54:00 Module 03: Administrative Management Administrative Management 01:00:00 Module 04: Organisational Skills Organisational Skills 01:16:00 Module 05: Telephone Etiquette Telephone Etiquette 01:07:00 Module 06: Business Writing Business Writing 01:24:00 Module 07: Time Management Time Management 01:09:00 Module 08: Body Language and Effective Communication Body Language and Effective Communication 01:23:00 Module 09: Meeting Management Meeting Management 01:24:00 Mock Exam Mock Exam - Admin Support Assistant 00:20:00 Final Exam Final Exam - Admin Support Assistant 00:20:00
Enhance your understanding of the deaf community with our Deaf Awareness & Interaction Training. Learn effective communication techniques, causes of deafness, and innovative auditory technologies. Ideal for educators, healthcare professionals, and anyone interested in promoting inclusivity. Enrol now!
Project Management Fundamentals - Chinese: On-Demand The course provides practical skills, concepts and principles that can be brought back to the workplace, as well as the insights needed to adapt them to specific project contexts. Many projects are managed by competent and efficient project managers who have not received professional project management training. The work of these project managers includes optimizing processes, planning marketing, developing new products, event planning and implementation, and other project work. Project Management Fundamentals (PMF) is a project management course specially designed for such people, aiming to help such managers build a solid project management knowledge base without affecting their own work too much. The course covers practical skills, theoretical foundations, working principles required in real work situations, and how to flexibly apply the acquired knowledge to special project situations. The goal of this lesson is to improve the quality of work by learning how to plan, manage and control projects effectively. Based on this, the course will focus on a process-oriented, analytically-oriented and systems-oriented approach. These frameworks will help students improve their problem-solving and decision-making skills in real-world projects, with particular emphasis on the collaborative, effective communication, and interpersonal skills needed to manage projects. These contents will run through the entire PMF course, and will be explained in the following two units: People and Projects Execution , Communication , and Building Project Teams What You Will Learn At the end of the course you will be able to: Describe the value of strong project management Identify the characteristics of successful projects and project managers Recognize how current agile/adaptive practices fit into project management Explore the project management process, including initiating, planning, executing, monitoring and controlling, and closing Use project management processes and tools based on case studies and real-world contexts Create a preliminary project plan Use standard project management terminology Basic Concepts Project Management and Related Definitions The Value and Emphasis of Project Management Competitive Constraints and Project Success project life cycle People and Projects Overview of people and projects project manager project team people and projects in the organization Initiating and Defining Requirements Startup project Create a project charter Conduct stakeholder assessments define requirements Using a Work Breakdown Structure Define the Work Breakdown Structure (WBS) Create a working WBS use WBS Managing Project Risk Rationale for risk management Risk Planning Overview identify risks analyze risk Planning Risk Responses Implement response and monitor risks Adaptive Environmental Considerations Estimate Preparation Define estimates Estimation method Estimation practice estimated cost Verify estimates Scheduling Define the scheduling process and related terminology Sorting and defining dependencies Determine the critical path Consider Schedule Risk vs Optimizing Schedule Execution , Communication , and Building Project Teams From Baseline to Execution Project Communications and Stakeholder Relations efficient team Monitoring and Control Define Monitoring and Control Observing how to control from the perspective of competitive constraints Variance Analysis and Corrective Action (Earned Value) Adaptive Environmental Considerations Closing Project finishing project Focus on Project Transition Focus on post-project evaluation
Project Management Fundamentals - Chinese: On-Demand The course provides practical skills, concepts and principles that can be brought back to the workplace, as well as the insights needed to adapt them to specific project contexts. Many projects are managed by competent and efficient project managers who have not received professional project management training. The work of these project managers includes optimizing processes, planning marketing, developing new products, event planning and implementation, and other project work. Project Management Fundamentals (PMF) is a project management course specially designed for such people, aiming to help such managers build a solid project management knowledge base without affecting their own work too much. The course covers practical skills, theoretical foundations, working principles required in real work situations, and how to flexibly apply the acquired knowledge to special project situations. The goal of this lesson is to improve the quality of work by learning how to plan, manage and control projects effectively. Based on this, the course will focus on a process-oriented, analytically-oriented and systems-oriented approach. These frameworks will help students improve their problem-solving and decision-making skills in real-world projects, with particular emphasis on the collaborative, effective communication, and interpersonal skills needed to manage projects. These contents will run through the entire PMF course, and will be explained in the following two units: People and Projects Execution , Communication , and Building Project Teams What You Will Learn At the end of the course you will be able to: Describe the value of strong project management Identify the characteristics of successful projects and project managers Recognize how current agile/adaptive practices fit into project management Explore the project management process, including initiating, planning, executing, monitoring and controlling, and closing Use project management processes and tools based on case studies and real-world contexts Create a preliminary project plan Use standard project management terminology Basic Concepts Project Management and Related Definitions The Value and Emphasis of Project Management Competitive Constraints and Project Success project life cycle People and Projects Overview of people and projects project manager project team people and projects in the organization Initiating and Defining Requirements Startup project Create a project charter Conduct stakeholder assessments define requirements Using a Work Breakdown Structure Define the Work Breakdown Structure (WBS) Create a working WBS use WBS Managing Project Risk Rationale for risk management Risk Planning Overview identify risks analyze risk Planning Risk Responses Implement response and monitor risks Adaptive Environmental Considerations Estimate Preparation Define estimates Estimation method Estimation practice estimated cost Verify estimates Scheduling Define the scheduling process and related terminology Sorting and defining dependencies Determine the critical path Consider Schedule Risk vs Optimizing Schedule Execution , Communication , and Building Project Teams From Baseline to Execution Project Communications and Stakeholder Relations efficient team Monitoring and Control Define Monitoring and Control Observing how to control from the perspective of competitive constraints Variance Analysis and Corrective Action (Earned Value) Adaptive Environmental Considerations Closing Project finishing project Focus on Project Transition Focus on post-project evaluation
AgilePM® Practitioner: On-Demand This course offers preparation for the Practitioner-level examination to gain the APMG-International™ / Agile Project Management Practitioner Certification. Agile Project Management (AgilePM) is the result of collaboration between APMG-International and The DSDM Consortium. DSDM (Dynamic Systems Development Method) is the longest-established Agile method, launched in 1995, and is the only Agile method to focus on the management of Agile projects. The method has evolved over the years and the DSDM Agile Project Framework is the latest version of which AgilePM is a subset. DSDM has always operated predominantly in the corporate environment and has consistently demonstrated its ability to successfully work with and complement existing corporate processes. APMG-International is a global Examination Institute accredited by The APM Group Ltd. It is one of the Examination Institutes accredited by AXELOS. APMG-International has regional offices located in Australia, China, Denmark, Germany, the Netherlands, Malaysia, the United States, and the United Kingdom. Their portfolio of qualifications includes the Best Practice qualifications of ITIL®, PRINCE2®, MSP®, M_o_R®, and P3O®. AgilePM is one of their specialist management qualifications, which also include Change Management and Service Catalogue. The course covers all the Practitioner elements of the AgilePM Handbook v2 with: Clear explanations of the method and practical examples provided by your course tutor Sample exam paper for the Practitioner-level exams to enrich your knowledge and understanding A case study to allow you to practice the application of the method to an agile project The Traditional Classroom option includes the Practitioner exam to provide you with the right opportunity to verify your new skill set by way of a professional qualification The Virtual Classroom option includes a Practitioner exam voucher to allow you to choose the date and time of your online exam to verify your new skill set by way of a professional qualification What You Will Learn You will learn how to: Identify and apply the concepts, tools, and techniques described in Section 2 (Digging Deeper) of the APMG-International's Agile Project Management Handbook (v2.0) to agile projects Tailor and customize AgilePM to suit the needs of different projects Use AgilePM in conjunction with other project management methods such as PRINCE2® Prepare yourself for the Practitioner exam in AgilePM Roles and Responsibilities - The PM View The roles Key project manager relationships Agile Project Management - Through the Lifecycle The DSDM process and the project lifecycle Project management focus phase by phase The Effective Use of Products The products Deliver on Time - Combining MoSCoW & Timeboxing Ensuring effective prioritisation Bringing MoSCoW and timeboxing together People, Teams, and Interactions Effective communication Collaboration Requirements and User Stories What is a requirement? User stories Estimating - How and When Coping with uncertainty Estimating through the lifecycle Project Planning through the Lifecycle Planning in a DSDM project Planning activities phase by phase Quality - Never Compromise Quality What do we mean by quality? Solution and process quality Risk Management Project risk How DSDM helps mitigate project risk Tailoring the Approach The project approach questionnaire Summary and Next Steps
Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. This course teaches basic communication terms and organization basics. Students will learn how to communicate effectively, motivate employees, overcome communication barriers, develop leadership habits, understand how communication flows within an organization, develop networks, and identify the roles that individuals fulfill in an organization. Course activities also cover applying technology to organizational communication, discussing innovation and change, examining how environmental context affects communication, and discussion how power and politics affect an organization. Students will also learn how to manage change, stress, conflict, and empower individuals. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success. Prerequisites This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. 1. Communication basics Effective communication Organizational management Organization types and characteristics Communication flow 2. Leadership and motivation Communication and leadership Communication and motivation 3. Relational context and organizations Relational context Relationships and organizations 4. Technology in the workplace Workplace technology Impact of technology Technology guidelines 5. Context, stress, and managerial tools Environmental context Stress and communication 6. Innovation and change Aspects of innovation Aspects of change 7. Power, politics, and diversity Power and communication Diversity and communication Empowerment and communication Additional course details: Nexus Humans Organizational Communication training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Organizational Communication course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.