1806 Courses in Cardiff delivered Online

Unlock the potential of effective leadership with our comprehensive Line Management Training course. This program equips you with essential skills and knowledge to excel as a confident and capable line manager. Whether you're new to management or seeking to refine your skills, this course covers all facets crucial to your success. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the Line Management Training curriculum, learners gain essential skills and knowledge to effectively lead teams and manage people in a workplace setting. They learn how to communicate effectively, ensuring clear understanding and productivity among team members. Prioritization and time management techniques are taught to help them handle tasks efficiently and meet deadlines. Performance appraisal management equips them with the ability to evaluate and improve employee performance systematically. Understanding employment law ensures they can make fair and legal decisions when managing their team. Talent management skills help in identifying, nurturing, and retaining skilled employees. Conflict resolution techniques prepare them to handle disputes constructively. They also learn about fostering positive employee relations and providing coaching and mentoring to develop their team's potential. Skills in supervising, motivating, and counseling are emphasized to maintain a motivated and productive workforce. Finally, stress management techniques are taught to help them and their teams cope with workplace pressures effectively. Course Curriculum Module 01: Introduction to Line Management Module 02: Effective Communication Skills Module 03: Prioritising and Time Management Module 04: Performance Appraisal Management Module 05: Employment Law for Line Managers Module 06: Talent Management Module 07: Handling Conflict Module 08: Employee Relations Module 09: Coaching and Mentoring Module 10: Supervising Motivating and Counselling Module 11: Stress Management Learning Outcomes Understand roles and responsibilities of line managers in organisations. Develop effective communication strategies for team interaction and collaboration. Apply prioritisation techniques to manage tasks and optimise time efficiently. Conduct fair and constructive performance appraisals to enhance team productivity. Interpret employment law principles relevant to line management responsibilities. Implement talent management strategies to nurture and retain organizational skills. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Current or aspiring managers seeking foundational skills in line management. Professionals aiming to enhance their leadership and team management abilities. Individuals transitioning into managerial roles within diverse organisational settings. Team leaders looking to improve employee engagement and performance. Managers in various sectors seeking to advance their career prospects. Career path Human Resources Manager Operations Supervisor Team Leader Department Manager Project Coordinator Training and Development Specialist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's dynamic landscape, starting a business or social enterprise is not just about profit; it's about making a meaningful impact. The Stone Soup Approach course equips individuals with essential skills to navigate this terrain. Understanding social entrepreneurship is crucial as it blends business acumen with societal welfare. Through modules like Introduction to Social Enterprise and Entrepreneurship, Establishing Your Organisation, and Managing Funds, participants grasp the fundamentals of sustainable ventures. Learning to create a brand and manage a social enterprise ensures credibility and longevity in the market. This course is indispensable, offering practical insights applicable in daily life and professional endeavors. In the UK job market, where such skills are highly sought-after, completion of this course enhances employability. The median salary for roles in this sector averages £30,000 annually. As the demand for socially conscious ventures rises steadily, with an increase of 10% annually, the Stone Soup Approach course becomes a strategic investment for aspiring entrepreneurs and changemakers alike. Key Features: CPD Certified Starting a Business course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Social Enterprise and Entrepreneurship Module 02: Establishing Your Organisation Module 03: Creating a Brand Module 04: Managing Funds Module 05: Managing a Social Enterprise Learning Outcomes: Analyze Social Enterprise fundamentals for strategic entrepreneurial decision-making. Develop effective organisational structures for successful business or social enterprises. Craft compelling brand strategies aligning with the Stone Soup Approach ethos. Apply financial management techniques for efficient resource allocation in your enterprise. Implement strategies to balance social impact and business sustainability effectively. Demonstrate proficiency in overseeing and adapting to the unique challenges faced. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Starting a Business or Social Enterprise - The Stone Soup Approach course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Starting a Business or Social Enterprise - The Stone Soup Approach. Moreover, this course is ideal for: Aspiring Entrepreneurs seeking to merge business success with social impact. Individuals with a passion for creating positive change through entrepreneurship. New Business Owners aiming for sustainable impact in their ventures. Social Innovators looking to establish and manage impactful enterprises. Those eager to cultivate a brand that reflects their social values. Requirements There are no requirements needed to enrol into this Starting a Business or Social Enterprise - The Stone Soup Approach course. We welcome individuals from all backgrounds and levels of experience to enrol into this Starting a Business or Social Enterprise - The Stone Soup Approach course. Career path Social Enterprise Manager - £25K to 45K/year Community Development Officer - £20K to 35K/year Social Innovation Consultant - £30K to 60K/year Impact Investment Analyst - £35K to 55K/year Corporate Social Responsibility Manager - £35K to 60K/year Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Course Overview Learn the Latest Skills | Accredited by CPD | Recognised Certificate | MCQ Based Exam & Tutor Support | Interactive Video Training  The Office Administration Complete Course teaches core competencies in business writing, and professional communication and improves your customer service skills and computer literacy with programs like Microsoft Word, Excel, Outlook and PowerPoint. Gain the confidence to excel in any professional office or commercial environment by gaining the necessary knowledge of administration, computer, and management techniques. This cutting-edge online course is taught by industry experts with continuing professional involvement, and it teaches you immediately applicable skills. What Will You Learn? Learn the basic computer software you need to know to perform at your best on a daily basis Learn organisational, time management and meeting management skills Learn the basic principles of business writing Enrich your expertise in MS Word, PowerPoint, and Excel Learn to keep the books in order and proper telephone etiquette What classes are included in this package? Earn a digital certificate upon successful completion accredited by UK and internationally recognised accredited qualification There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you’ll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? This course is ideal for those who want to work in administrative support roles in public or private sector organisations or those who wish to improve their managerial and supervisory skills. Career Path Training offered by the Office Administration Complete Course could potentially benefit a range of roles, but would particularly enhance careers in: Administrator Support Staff Personal Assistant Office Manager Receptionist Office Administrator Secretary Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessments Assignment Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Method of Assessment On successful completion of the Office Administration Complete Course, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. The assessment will be evaluated automatically and the results will be given to you immediately. Retake fee If you do not pass the exam first time, you can purchase the Retake Exam for £1.99 and try again. Course Contents Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Writing Skills Module 04: Communication Skills Module 05: Meeting Management Module 06: Organisational Skills Module 07: Telephone Etiquette Module 08: Negotiation Techniques Module 09: Conflict Management Module 10: Stress Management Module 11: Time Management

In today's digital age, mastering the Purchase Ledger Online Training Course has become paramount for professionals seeking to excel in finance roles. Understanding the intricacies of Purchase Ledger management is indispensable, as it forms the backbone of financial operations within organizations. Through this course, individuals delve into modules covering the fundamentals, importance, and advanced skills required for effective Purchase Ledger control. Learning to manage Purchase Ledger not only enhances one's daily life by streamlining financial processes but also opens up lucrative career opportunities, particularly in the UK job market where demand for skilled Purchase Ledger professionals remains consistently high. With an average salary ranging from £25,000 to £35,000 per annum, mastering Purchase Ledger can significantly boost one's earning potential. Moreover, as businesses increasingly transition towards digitalization, the relevance and demand for expertise in this sector are on the rise, with a projected growth of 10-15% over the next few years. Acquiring proficiency in Purchase Ledger thus not only ensures career advancement but also secures a foothold in a dynamic and expanding field, offering both stability and growth prospects. Key Features: CPD Certified Purchase Ledger Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Purchase Ledger Module 02: Importance of Purchase Ledger Module 03: Skills for Purchase Ledger Management Module 04: Purchase Ledger Control Account Module 05: Managing Purchase Ledger Successfully Module 06: Reconciliation Module 07: The Key to a Paperless Purchase Ledger World Learning Outcomes: Understand purchase ledger fundamentals for effective financial administration and record-keeping. Recognize the significance of a well-maintained purchase ledger in organisational operations. Develop essential skills for managing and overseeing the purchase ledger system. Master the intricacies of the purchase ledger control account for accurate reporting. Implement successful strategies for efficient purchase ledger management and reconciliation. Embrace the transition to a paperless purchase ledger world with confidence. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Purchase Ledger course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Purchase Ledger. Moreover, this course is ideal for: Accounting professionals seeking specialised knowledge in purchase ledger management. Administrative staff involved in financial record-keeping responsibilities. Business owners and managers aiming to enhance financial administration skills. Aspiring finance professionals eager to broaden their expertise in ledger management. Individuals aiming to pursue careers in finance or accounting support roles. Requirements There are no requirements needed to enrol into this Purchase Ledger course. We welcome individuals from all backgrounds and levels of experience to enrol into this Purchase Ledger course. Career path After finishing this Purchase Ledger course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Purchase Ledger are: Purchase Ledger Clerk - £18K to 25K/year. Accounts Payable Specialist - £20K to 30K/year. Finance Assistant - £18K to 28K/year. Financial Administrator - £19K to 27K/year. Finance Officer - £21K to 31K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The Certificate in Corporate Risk and Crisis Management is crucial in the modern world, offering comprehensive knowledge on risk management and crisis response. With increasing uncertainties in global markets, mastering risk management skills is vital for mitigating financial, operational, and reputational risks. The Risk Management course covers essential modules such as Risk Analysis, Financial Risks, and Crisis Management, equipping learners with the ability to handle crises efficiently. In the UK, expertise in risk management opens numerous job opportunities in various sectors, with roles such as Risk Manager or Crisis Response Manager. Salaries for these positions typically range from £40,000 to £70,000 annually, reflecting the high demand for these skills. The risk management sector is experiencing growth, with an estimated increase of 6% annually due to heightened awareness of risk-related challenges. Learning risk management enhances career prospects and provides a strategic advantage in safeguarding organizations against potential crises. With the increasing importance of risk management, professionals in this field are pivotal in ensuring organizational resilience and stability. Key Features This Corporate Risk Management Course includes: CPD Certified Corporate Risk Management Course Developed by Specialist Lifetime Access Course Curriculum Risk Management Module 01: Introduction To Risks And Risk Analysis Module 02: Process Of Risk Analysis And Management Module 03: Corporate Of Risk Management Module 04: Managing Financial Risks Module 05: Introduction To Crisis And Crisis Management Module 06: Crisis Response And Communication Module 07: Incidents Management And Emergency Response Plan Module 08: Crisis Management Team Module 09: Post Crisis Phase Learning Outcomes: Analyze corporate risks using structured methodologies for effective management strategies. Implement crisis response plans with clear communication strategies and protocols. Develop emergency response plans to mitigate incidents in corporate environments. Construct crisis management teams equipped to handle diverse crisis scenarios. Evaluate post-crisis phases for organisational learning and continuous improvement. Manage financial risks within the corporate risk management framework effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Corporate Risk Management And Crisis Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Corporate Risk Management And Crisis Management. Moreover, this course is ideal for: Corporate executives seeking advanced risk management skills. Risk analysts aiming to enhance crisis management competencies. Emergency response professionals transitioning to corporate environments. Finance professionals interested in corporate risk and crisis management. Business consultants looking to broaden their expertise in risk mitigation. Requirements There are no requirements needed to enrol into this Corporate Risk Management And Crisis Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this Corporate Risk Management And Crisis Management course. Career path After finishing this Corporate Risk Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Corporate Risk Management are: Risk Manager - £40K to 65K/year. Crisis Management Consultant - £35K to 60K/year. Financial Risk Analyst - £30K to 50K/year. Corporate Safety Manager - £45K to 70K/year. Emergency Response Coordinator - £30K to 55K/year Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's rapidly evolving world, mastering Fundraising Fundamental Strategies is paramount for individuals seeking to make an impact in various sectors. Understanding the intricacies of fundraising is not just beneficial but essential for the sustainability of organizations. The Fundraising Fundamental Strategies Course offers a comprehensive overview, covering modules ranging from the basics of fundraising to advanced techniques such as Crowdfunding and Volunteer Management. In a competitive job market like the UK, possessing these skills significantly enhances one's employability. With a growing emphasis on philanthropy and corporate social responsibility, fundraisers are in high demand across industries. Learning these strategies opens doors to diverse job opportunities, with salaries ranging from £25,000 to £40,000 per annum, depending on experience and expertise. The advantages of this course are immense, especially considering that the fundraising sector is expanding steadily, with a projected growth rate of 10% over the next decade. Embracing Fundraising Fundamental Strategies not only enriches individuals' skill sets but also contributes to the betterment of society at large. Key Features: CPD Certified Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Fundraising Module 02: Hiring and Training Development Staff Module 03: The Fundraising Cycle Module 04: Establishing Governance Module 05: Managing Budget, Taxes and Accounting Module 06: Fundraising Sources Module 07: Arranging Successful Fundraising Events Module 08: Marketing, Public Relations and Communications Module 09: Tools and Resources that Can Help in Fundraising Module 10: Crowdfunding Module 11: The Organisation and Use of Volunteers Module 12: Risk Management Module 13: Legal Responsibilities Learning Outcomes: Recognize key concepts in fundraising to inform strategic decisions effectively. Implement effective hiring and training strategies for development staff members. Demonstrate understanding of the fundraising cycle and its constituent stages. Establish robust governance structures to ensure ethical and legal compliance. Manage budgets, taxes, and accounting processes within fundraising contexts proficiently. Utilise various fundraising sources, including crowdfunding, for organisational sustainability. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Fundraising Fundamental Strategies course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Fundraising Fundamental Strategies. Moreover, this course is ideal for: Non-profit professionals seeking comprehensive fundraising knowledge. Individuals aspiring to work in fundraising or development roles. Charity workers aiming to enhance fundraising proficiency. Volunteers interested in supporting fundraising efforts within organisations. Small business owners seeking to improve fundraising strategies. Requirements There are no requirements needed to enrol into this Fundraising Fundamental Strategies course. We welcome individuals from all backgrounds and levels of experience to enrol into this Fundraising Fundamental Strategies course. Career path After finishing this Fundraising Fundamental Strategies course you will have multiple job opportunities waiting for you: Fundraising Manager - £30K to 45K/year. Development Officer - £25K to 35K/year. Marketing Coordinator (Non-profit) - £22K to 32K/year. Volunteer Coordinator - £20K to 30K/year. Finance and Administration Manager (Non-profit) - £28K to 40K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Course Overview Learn the Latest Skills | Accredited by CPD | MCQ Based Exam & Tutor Support | Interactive Video Training  The Advanced Diploma in Office Administration is intended for ambitious individuals who are interested in either starting a new career or developing their current administrative position. This course is ideal for you if you’re looking to advance in your job. People will learn how to use the appropriate administrative tools, procedures, and instructions. Additionally, you will learn how to manage an office, comprehend bookkeeping and payroll, and write reports and letters. What Will You Learn? Learn the basic computer software you need to know to perform at your best on a daily basis Learn organisational, time management and meeting management skills Learn the basic principles of business writing Enrich your expertise in MS Word, PowerPoint, and Excel Learn to keep the books in order and proper telephone etiquette What classes are included in this package? Earn a digital certificate upon successful completion There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you’ll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? This course is ideal for those who want to work in administrative support roles in public or private sector organisations or those who wish to improve their managerial and supervisory skills. Career Path Training offered by the Advanced Diploma In Office Administration could potentially benefit a range of roles, but would particularly enhance careers in: Administrator Support Staff Personal Assistant Receptionist Office Administrator Secretary HR Personnel Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessments Assignment Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment On successful completion of the Advanced Diploma in Office Administration, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. The assessment will be evaluated automatically and the results will be given to you immediately. Retake fee If you do not pass the exam first time, you can purchase the Retake Exam for £1.99 and try again. Course Contents Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Writing Skills Module 04: Communication Skills Module 05: Meeting Management Module 06: Organisational Skills Module 07: Telephone Etiquette Module 08: Negotiation Techniques Module 09: Conflict Management Module 10: Stress Management Module 11: Time Management

The goal of this Level 3 Diploma in Caregiving course is to enhance your current level of caring abilities. It's an opportunity to further your career as a caregiver and put your abilities to good use. The practical, ethical, and legal aspects of providing care are covered in this online course. This includes helping family members and clients with meal preparation, personal hygiene, transportation, and other emotional and physical needs. Participants will gain knowledge on how to care for those in their care, manage dementia, and lessen the effects of aging, illnesses, and injuries. Key Features: CPD Certified Free Certificate Free CPD Certified PDF Certificate Developed by Specialist Lifetime Access Leering Outcomes: Use the core ideas and techniques of caregiving to provide competent assistance to patients or family members. Understand the moral and legal ramifications of providing care. Communicate with people with disabilities and their families in an effective manner. Talk to your clients about the effects of age, illness, and injury. Provide comfort and assistance to customers along with their families. The first part of the course introduces you to the duties and responsibilities of caretakers. You'll learn about the complex legal and ethical issues of caregiving, as well as how to communicate with people who have disabilities and develop your body mechanics, stress management, and organisational skills. You will also understand the necessity of keeping track of, reporting, and recording the health of individuals in your care, as well as the role that cultural competency and awareness play in promoting a respectful work environment. Caregiving Diploma Level 3 Course Curriculum Module 01: Introduction to Health and Social Care Module 02: Introduction to Food Safety and the Law Module 03: Food Poisoning and Control Measures Module 04: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 05: Rights and Responsibilities as a Health and Social Care Worker Module 06: Role as A Caregiver and Healthcare Professional Module 07: Safeguarding Vulnerable Individuals Module 08: An Introduction to Safeguarding of Vulnerable Adults Module 09: Safeguarding Vulnerable Adults Policy, Roles and Responsibilities Module 10: Understanding the Importance of Communication in Care Module 11: Consenting for Someone Else Module 12: Best Interest Decision Making Module 13: Managing Service Delivery in Health and Social Care Module 14: Important Principles and Policies in Health and Social Care Work Module 15: Medical Jargon and Terminology Module 16: Information Technology in Health Care Why Should you take this Level 3 Caregiving Diploma? Understand fundamentals of health and social care principles and practices. Learn food safety laws and food poisoning control measures. Promote equality, diversity, and rights in health and social care. Identify safeguarding roles, responsibilities, and policies for vulnerable individuals. Master effective communication and decision-making in care settings. Familiarise with medical terminology and IT applications in healthcare. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring health and social care workers. Individuals new to caregiving roles. Those interested in safeguarding vulnerable adults. Care assistants seeking knowledge in food safety. Healthcare workers focusing on effective communication. Requirements no formal qualifications are required Career path Care Assistant Support Worker Home Care Worker Health and Social Care Worker Caregiver Healthcare Assistant Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The MOST DEMANDED PATHWAY are WAITING for YOU Service Helpdesk & Technical Support course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Service Helpdesk & Technical Support. Our course starts with the basics of Service Helpdesk & Technical Support and gradually progresses towards advanced topics. Therefore, each lesson of this Service Helpdesk & Technical Support is intuitive and easy to understand. Service Helpdesk & Technical Support Learning Outcomes: Learn how to manage voicemails and interoffice calls. There are several phone etiquette rules you should review. How to get better at making business calls. Relationship-building techniques over the phone. How to deal with a stiff collar and active listening. Editing internal business transactions. Using the phone to troubleshoot, putting record-keeping and file processes in place. Learn about communication and organisational skills. How to create timetables and plans that work. Along with the Service Helpdesk & Technical Support course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Curriculum Breakdown of the Course:- Managing Interoffice Calls and Voicemail Aspects of Phone Etiquette Business Telephone Skills Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Mail Services and Shipping Intra Organisation Dealings Problem-Solving over the Phone Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Relationship Management Effective Planning and Scheduling Invoicing/Petty Cash Each topic has been designed to deliver more information in a shorter amount of time. This makes it simple for the learners to understand the fundamental idea and apply it to diverse situations. Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support course. Requirements To enrol in this Service Helpdesk & Technical Support course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Service Helpdesk & Technical Support, such as- Customer Service Call Center Operator Emergency Caretaker Office Executive Production Manager Certificates Certificate of completion Digital certificate - Included Get a CPD accredited PDF certificate for Free. Certificate of completion Hard copy certificate - Included Get a CPD accredited PDF certificate for Free. After successfully completing this Service Helpdesk & Technical Support course, you get a PDF and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.

Unlock your potential and elevate your business acumen with our comprehensive course on Strategic Planning: Marketing, External and Internal Analysis. Designed for professionals seeking to master the intricacies of strategic planning, this course delves into the core elements of marketing, internal, and external analysis, equipping you with the tools and knowledge to drive your organization toward sustained success. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access This course on Strategic Planning teaches you how to create effective plans for business success. You will learn the basics of strategic planning and how it applies to marketing. The course covers analyzing both internal and external factors that affect a business. You will learn how to assess your company's strengths and weaknesses, as well as understand the market and competition. The course also teaches how to develop a strategic plan, focusing on customer needs and competitor strategies. You will learn about market segmentation, targeting, and positioning to effectively reach your desired audience. By the end of the course, you will have the skills to create and implement a strategic plan that helps your business grow and succeed. Course Curriculum Module 01: An Introduction to Strategic Planning Module 02: Strategic Planning for Marketing Module 03: Strategic and Marketing Analysis Module 04: Internal Analysis Module 05: External Analysis Module 06: Development of a Strategic Plan Module 07: Approaches to Customer Analysis Module 08: Approaches to Competitor Analysis Module 09: Market Segmentation, Targeting and Positioning Learning Outcomes: Understand fundamental principles of strategic planning and marketing strategies. Conduct comprehensive strategic and marketing analysis for business growth. Evaluate internal factors impacting organisational performance and strategic planning. Analyse external factors influencing business strategies and market positioning. Develop effective strategic plans aligned with business objectives and market conditions. Implement customer and competitor analysis techniques for market segmentation. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Marketing managers aiming to improve strategic planning skills. Business analysts focusing on internal and external business analysis. Entrepreneurs developing effective business strategies. Consultants advising clients on market positioning. Students pursuing careers in strategic marketing. Career path Marketing Manager Business Analyst Strategic Planner Market Research Analyst Business Consultant Brand Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.