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Step into the world of professional mastery where business acumen meets organisational finesse. This comprehensive course seamlessly weaves together the threads of Office Management, Business Administration, and Retail Customer Service, transforming you into a virtuoso of corporate excellence. Unlock the gateway to success as you delve into the intricacies of effective office administration, honing skills that transcend the ordinary and catapult you into the echelons of business leadership. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access From mastering conflict resolution to crafting a corporate brand that resonates, each module serves as a stepping stone towards managerial prowess. Dive deep into the art of building robust organisational structures and cultivating a customer-centric ethos. Leadership essentials await, equipping you with the skills to train employees for success, manage operations seamlessly, and ensure financial prowess. Whether you're navigating the intricate dance of retail management or decoding the nuances of the sales process, this course offers a holistic journey through the corridors of business expertise. Join us, and let your career trajectory soar to new heights, armed with the knowledge to shape businesses and leave an indelible mark in the realm of corporate excellence. Course Curriculum Module 01: Introduction to Business Administration Module 02: Administrator Proficiency Skills Module 03: Conflict Management Strategies Module 04: Corporate Brand Development Module 05: Organizational Structure Design Module 06: Ethics and Customer-Centric Teams Module 07: Efficient Operations Management Module 08: Leadership Essentials and Employee Training Module 09: Financial Management and Succession Planning Module 10: Product Marketing Strategies Module 11: Building Successful Teams and Products Module 12: Effective Retail Management Module 13: Sales Process Optimization and Customer Checkout Module 14: Understanding Financial Terms in Business Learning Outcomes: Master conflict resolution techniques vital for effective office management. Design and implement organisational structures to enhance operational efficiency. Develop skills to build and nurture a compelling corporate brand identity. Cultivate ethics within your team, focusing on exceptional customer care. Acquire essential leadership skills for training employees and ensuring success. Gain proficiency in retail management, from product placement to customer checkout. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring office managers seeking comprehensive administrative and leadership skills. Business professionals aiming to enhance their strategic and ethical decision-making abilities. Individuals interested in retail management and customer service excellence. Those seeking knowledge in designing organisational structures and managing operations. Entrepreneurs desiring a holistic understanding of business administration and retail. Career path Office Manager Business Administrator Corporate Brand Manager Retail Manager Operations Specialist Customer Service Team Lead Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Getting Started OTHM Level 7 Diploma in Logistics and Supply Chain Management aims to provide a broader understanding of logistics and supply chain management. It is designed for logistics and supply chain professionals in the early stages of their careers looking to enhance their knowledge. Upon successfully completing this program, the learners will be equipped with skills needed to further their careers as logistics and supply chain professionals and to work toward a relevant Master's programme with advanced standing. Key Benefits All the important management theories and models are covered in this course. As a result, the students will gain a better understanding of the various management techniques that are applicable in the workplace. Will be helpful to the students to develop their problem-solving skills through the practical application of the various management models and theories. A nationally - recognised qualification, the credits earned at this course can be transferred to other courses, if the students want to pursue MBA or any other Masters. On successful completion of the course the students will be able to demonstrate their proficiency in the various management practices which will improve their chances of making a successful career progression. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Time-constrained scenario-based assignments No examinations Entry Requirements For entry onto the OTHM Level 7 Diploma in Logistics and Supply Chain Management qualification, learners must possess: An honours degree in related subject or UK level 6 diploma or an equivalent overseas qualification Mature learners (over 21 years) with management experience International students whose first language is not in English, they will need to have score of 5.5 or above in IELTS (International English Language Testing System) Progression   On successful completion of the OTHM Level 7 Diploma in Logistics and Supply Chain Management, a number of progression opportunities become available: Master's top-up programmes at many universities in the UK and overseas with advanced standing or Directly into employment in an associated profession.   Why gain a OTHM Qualification?   Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance learning and grow key competencies to tackle situations and work projects more effectively, giving learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is earned with 13 - 36 credits The diploma is completed with at least 37 credits The OTHM Level 7 Diploma in Logistics and Supply Chain Management consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 600 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Logistics Management Reference No : J/618/1227 Credit : 20 || TQT : 200 The unit focuses on the valuing adding role of logistics in supply networks. It aims to impart learners with a thorough understanding of key theoretical and operational aspects of managing specifically transportation, storage/warehousing and packaging logistics. The related considerations for business competitiveness is emphasised as is the interdependency between operational, technological and regulatory aspects. UNIT2- Supply Chain Planning, Modelling and Analytics Reference No : R/618/1229 Credit : 20 || TQT : 200 The unit aims to provide learners with in-depth knowledge about planning processes across all key aspects of supply chain management. The relevance of each of the planning processes, the associated information requirements and modelling and analytic techniques are covered. UNIT3- Procurement and Supply Management Reference No : L/618/1231 Credit : 20 || TQT : 200 The unit seeks to provide learners with a thorough understanding of procurement and supply management from a strategic, technological, process and relationship perspective. The goal is to provide insights on the role of procurement within supply chain management, the negotiation and contractual issues encountered with suppliers , effective supplier relationship management, the tools and techniques to assess sourcing options and technological enablers in procurement. UNIT4- Supply Chain and Operations Strategy Reference No : Y/618/1233 Credit : 20 || TQT : 200 The aim of this unit is to develop learners' understanding of supply chain and operations management, including its scope, impact and importance as well as the strategic decisions that need to be made in today's world of global markets and global supply, taking into account the major competitive drivers. The unit discusses approaches and supply chain and operations management practices in a range of contexts. UNIT5- Sustainable Operations Management Reference No : H/618/1235 Credit : 20 || TQT : 200 The aim of this unit is to develop learners understanding including key elements of sustainability and their importance to businesses, knowledge and skills of sustainable operations management, the different practices across the supply chain that can be worked upon to improve sustainability as well as the performance measures and the business impact of sustainability, the business drivers and barriers affecting the move towards sustainability. A variety of different sectors are explored. UNIT6- Business Research Methods Reference No : T/508/0626 Credit : 20 || TQT : 200 The aim of this unit is to develop learners understanding of research principles including the formulation of literature reviews, statistical analysing using SPSS, research proposals, referencing, data collection using surveys and interviews, questionnaire design, qualitative data and methods for drawing conclusions from the analysed data. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

OVERVIEW DIAD is a one-day, hands-on workshop for business analysts, covering the breadth of Power BI capabilities. The course focuses on five practical Labs and at the end of the day, attendees will better understand how to: Connect and transform data from a variety of data sources. Define business rules and KPIs. Explore data with powerful interactive visuals. Build stunning reports. Share their dashboards with their team business partners and publish them to the web. The course content is managed by the Power BI engineering team at Microsoft. There is no exam associated with the course. COURSE BENEFITS: Learn how to clean, transform, and load data from various sources Create and manage a data model in Power BI consisting of multiple tables connected with relationships Build Measures and other calculations in the DAX language to plot in reports Manage and share report assets to the Power BI Service WHO IS THE COURSE FOR? Data Analysts and Management Consultants with little or no experience of Power BI who wish to upgrade their knowledge to include Business Intelligence Analysts looking for a quick introduction to Power BI who don’t have the time for the full three day PL-300 course Marketers in data-intensive organisations who need new tools to build visually appealing, dynamic charts for their stakeholders to use LAB OUTLINE Lab 1 Accessing & Preparing The Data Load data from Excel and CSV sources Manipulate the data to prepare it for reporting Prepare tables in Power Query and load them into the data model Lab 2 Data Modelling And Exploration Create a range of different charts Highlight and cross-filter Create new groups and hierarchies Add new measures to the model Lab 3 Data Visualization Add conditional formatting to a report Add logos to a filter Import a custom visual Apply a custom theme Add bookmarks to the report to tell a story Lab 4 Publishing A Report And Creating A Dashboard Create a Workspace in the Power BI Service Publish a report to the Service Create a Dashboard and pin visuals to it Generate and view insights Lab 5 Collaboration Share a Dashboard Access a Dashboard on a Mobile Device

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Overview This comprehensive course on Branding Fundamentals for New Business will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Branding Fundamentals for New Business comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Branding Fundamentals for New Business. It is available to all students, of all academic backgrounds. Requirements Our Branding Fundamentals for New Business is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 28 lectures • 02:03:00 total length •1.1 Introduction: 00:02:00 •1.2 Why Do People Buy?: 00:05:00 •2.1 Standout as a Business Owner: 00:03:00 •2.2. Hybrid Model: 00:01:00 •2.3. Character Typology: 00:04:00 •2.4 Ikigai: 00:02:00 •2.5. BHAG: 00:02:00 •3.1 Values: 00:08:00 •3.2 Abilities: 00:04:00 •3.3 Mission: 00:08:00 •3.4 Vision: 00:03:00 •3.5 How to Use Mission and Vision: 00:03:00 •4.1. What are Archetypes: 00:04:00 •4.2. Paradise Archetypes: 00:06:00 •4.3. Structure Bringer Archetypes: 00:07:00 •4.4. Connection Seeker Archetypes: 00:06:00 •4.5. Mark Leaver Archetypes: 00:06:00 •5.1. Importance of Naming: 00:06:00 •5.2. Basic Naming Approaches: 00:05:00 •5.3. Special Circumstances on Naming: 00:04:00 •5.4. Naming for Solopreneurs: 00:03:00 •5.5. Brand Architecture: 00:06:00 •6.1. The Importance of Storytelling: 00:02:00 •6.2. How to Write and Use a Brand Story: 00:09:00 •7.1. What is a Visual Identity: 00:03:00 •7.2. Visual Identity Booklet: 00:05:00 •7.3. Working with a designer and Final Notes: 00:06:00 •Resource - Branding Fundamentals for New Business: 00:00:00

Innovation Project Management: Virtual In-House Training Companies need growth for survival. Companies cannot grow simply through cost reduction and reengineering efforts. This program describes the relationship that needs to be established between innovation, business strategy, and project management to turn a creative idea into a reality. We will explore the importance of identifying the components of an innovative culture, existing differences, challenges, and the new set of skills needed in innovation project management. Companies need growth for survival. Companies cannot grow simply through cost reduction and reengineering efforts. Innovation is needed and someone must manage these innovation projects. Over the past two decades, there has been a great deal of literature published on innovation and innovation management. Converting a creative idea into reality requires projects and some form of project management. Unfortunately, innovation projects, which are viewed as strategic projects, may not be able to be managed using the traditional project management philosophy we teach in our project management courses. There are different skill sets needed, different tools, and different life-cycle phases. Innovation varies from industry to industry and even companies within the same industry cannot come to an agreement on how innovation project management should work. This program describes the relationship that needs to be established between innovation, business strategy, and project management to turn a creative idea into a reality. We will explore the importance of identifying the components of an innovative culture, existing differences, challenges, and the new set of skills needed in innovation project management. What you Will Learn Explain the links needed to bridge innovation, project management, and business strategy Describe the different types of innovation and the form of project management each require Identify the differences between traditional and innovation project management, especially regarding governance, human resources management challenges, components of an innovative culture and competencies needed by innovation project managers Establish business value and the importance of new metrics for measuring and reporting business value Relate innovation to business models and the skills needed to contribute in the business model development Recognize the roadblocks affecting innovation project management and their cause to determine what actions can be taken Determine the success and failure criteria of an innovation project Foundation Concepts Understanding innovation Role of innovation in a company Differences between traditional (operational) and strategic projects Innovation management Differences between innovation and R&D Differing views of innovation Why innovation often struggles Linking Innovation Project Management to Business Strategy The business side of innovation project management The need for innovation targeting Getting close to the customers and their needs The need for line-of-sight to the strategic objectives The innovation enterprise environmental factors Tools for linking Internal Versus External (Co-creation) Innovation Open versus closed innovation Open innovation versus crowdsourcing Benefits of internal innovation Benefits of co-creation (external) innovation Selecting co-creation partners The focus of co-creation The issues with intellectual property Understanding co-creation values Understanding the importance of value-in-use Classification of Innovations and Innovation Projects Types of projects Types of innovations Competency-enhancing versus competency-destroying innovations Types of innovation novelty Public Sector of Innovation Comparing public and private sector project management Types of public service innovations Reasons for some public sector innovation failures An Introduction to Innovation Project Management Why traditional project management may not work The need for a knowledge management system Differences between traditional and innovation project management Issues with the 'one-size-fits-all' methodology Using end-to-end innovation project management Technology readiness levels (TRLs) Integrating Kanban principles into innovation project management Innovation and the Human Resources Management Challenge Obtaining resources Need for a talent pipeline Need for effective resource management practices Prioritizing resource utilization Using organizational slack Corporate Innovation Governance Types of innovation governance Business Impact Analysis (BIA) Innovation Project Portfolio Management Office (IPPMO) Using nondisclosure agreements, secrecy agreements, confidentiality agreements, and patents Adverse effects of governance decisions Innovation Cultures Characteristics of a culture for innovation Types of cultures Selecting the right people Linking innovation to rewards Impact of the organizational reward system Innovation Competencies Types of innovation leadership The need for active listening Design thinking Dealing with ambiguity, uncertainty, risks, crises, and human factors Value-Based Innovation Project Management Metrics Importance of innovation project management metrics Understanding value-driven project management Differences between benefits and value - and when to measure Traditional versus the investment life cycle Benefits harvesting Benefits and value sustainment Resistance to change Tangible and intangible innovation project management metrics Business Model Innovation Business model characteristics Impact of disruptive innovation Innovation Roadblocks Roadblocks and challenges facing project managers Ways to overcome the roadblocks Defining Innovation Success and Failure Categories for innovation success and failure Need for suitability and exit criteria Reasons for innovation project failure Predictions on the Future of Innovation Project Management The Six Pillars of changing times Some uses for the new value and benefits metrics

The Agile Project Manager Change isn't coming, it's already here. The project environment is becoming more volatile, uncertain, complex, and ambiguous. Project management and project managers must transform and evolve in order to keep up with these changes. Agile has been a disruptor in the field of project management, having over 20 years of successes and benefits to organizations that have adopted their frameworks. The Agile frameworks have proven themselves to be more adept in dealing with this uncertainty. But Agile isn't just about following a different way of working. What do you need to learn, do, and become in order to continue in the current and future environment? It is a powerful combination of knowledge, competencies, and mindset. In an increasingly complicated project environment, this course provides participants with the knowledge needed to not only survive but thrive. What you will Learn At the end of this program, you will be able to: Evaluate the changing project environment and the needed knowledge, skills, and behaviors Demonstrate innovative project manager competencies of leading change, servant leadership, and focus on value Utilize Lean and Agile principles to maximize value and improve project performance Construct a hybrid Agile model that is unique to your project Assess your role in Business Agility as an Agile Project Manager Getting Started Introductions Workshop orientation Expectations Foundations Recap: What is Agile? A changed project environment The future project manager Agile Project Management Competencies Focusing on value Championing change Servant leadership Coaching / mentorship Facilitation Lean and Agile Principles Optimizing flow Making things small Continuous planning Just-In-Time requirements Visualizing work Hybrid Agile Considerations Considering a Hybrid Approach Examining Strengths and Weaknesses of Each Approach Selecting Waterfall / Agile Roles, Practices, and Techniques Reviewing Three Hybrid Scenarios Constructing the Hybrid Project Implementing Agile Pitfalls and Concerns Agile in the Organization Business Agility

Management of Risk (M_o_R®) Practitioner: In-House Training The M_o_R® Practitioner course has been designed to provide learners with the opportunity to practice the practical application of the M_o_R method and covers the twelve M_o_R principles: Approach, Process and the basic techniques essential to managing risks using the M_o_R guidance. The purpose of the M_o_R Practitioner qualification is to confirm that the learner has achieved sufficient understanding of how to apply and tailor M_o_R in a scenario situation. What you will Learn At the end of the M_o_R Practitioner course, learners will gain competencies in: M_o_R framework (principles, approach based on risk documentation, process steps, and embedding and reviewing M_o_R principles Outline of M_o_R approach documents (including policy, process guide, and risk communications plan) Risk identification, assessment, and control Embedding and reviewing M_o_R M_o_R organizational perspectives (strategic, program, project, operational) Benefits The M_o_R Practitioner course offers a wide-ranging set of guidelines that will help in the management of risk in a project or program environment. It will help prepare learners for the M_o_R Practitioner Exam. They will feel more confident in approaching risk management after attending the course and will be aware of the use of different techniques that can assist in this task, including: Improved basis for effective strategy formation Reduced time spent fire-fighting and fewer unwelcome surprises Increased likelihood of successful change initiative outcomes Closer internal focus on doing the right things properly Increase in efficient use of resources waste and fraud Better management of contingency resources M_o_R roles and responsibilities M_o_R health check M_o_R maturity model Risk specialisms (including business continuity management) Introduction Introduction to the course What is a risk? What is risk management? Why is risk management so important? Basic risk definitions The development of knowledge about risk management Corporate governance and internal control Where and when should risk management be applied? M_o_R Principles The purpose of M_o_R principles Aligns with objectives Fits the context Engages stakeholders Provides clear guidance Informs decision-making Facilitates continual improvement Creates a supportive culture Achieves measurable value Risk management maturity models M_o_R Approach Relationship between the documents Risk management policy Risk management process guide Risk management strategy Risk register Issue register Risk response plan Risk improvement plan Risk communications plan M_o_R Process Common process barriers Identify - contexts Identify - the risks Assess - estimate Assess - evaluate Plan Implement Communication throughout the process M_o_R Perspectives Strategic perspective Programme perspective Project perspective Operational perspective Risk Specialisms Business continuity management Incident and crisis management Health and Safety management Financial risk management Environmental risk management Reputational risk management Contract risk management

Unlock the essentials of auditing with our course, "Business Auditor: Basic Auditing Techniques." Gain expertise in types of audits, planning, internal control, and more. Delve into UK audit standards, technology integration, and explore lucrative career prospects. Elevate your skills and become a proficient auditor today!