Good Coaching & mentoring - Skilled employees - Productive business culture As a mentor, you don't just enhance employee skills, but lift their confidence too. It makes a genuine difference in their professional and personal development. So if you want to step into a mentorship position and empower employees to become more confident in their roles, this Level 3 Diploma in Coaching & Mentoring course is all you need. Effective coaching and mentoring are essential in today's time. It helps in improving employee performance, enhancing employee productivity and reducing employee turnover. This Level 3 Diploma in Coaching & Mentoring course will give you valuable insights into how coaching and mentoring work. The Coaching & Mentoring course will teach you much more than just people management. You will learn to develop excellent communication skills, understand neuro-linguistic programming, read body language, provide motivation and emotional support, and recognise success. Alongside this, you will be taught how to seize business opportunities with this skill and thrive in a growing industry. Enrol now and upskill your workforce for better organisational benefits! Along with this Coaching & Mentoring Course, you will get 10 Premium courses absolutely free. Also, you will get an original hardcopy certificate, transcript and a student ID card for Free. Courses included in this Coaching & Mentoring Bundle? Course 01: Coaching & Mentoring Course 02: Diploma in Becoming Career Smart Course 03: Leadership & Management Diploma Course 04: Level 4- Office Management Course 05: Life Coaching | Online Course Course 06: Level 3 Mental Health Awareness Course Course 07: Stress Management Training Course 08: Performance Management Course 09: Decision-Making Course 10: Personal Hygiene Course 11: Effective Communication Skills Learning Outcomes of Coaching & Mentoring Course: Understand the principles and importance of Coaching & Mentoring. Identify and implement effective Coaching & Mentoring processes and models. Recognise and adhere to ethical guidelines in coaching and mentoring. Develop effective communication skills to facilitate coaching and mentoring. Apply personal skills such as self-awareness and emotional intelligence to coaching and mentoring. Demonstrate management skills in coaching and mentoring relationships. Apply functional skills to tailor coaching and mentoring to specific contexts. So enrol now in this Coaching & Mentoring Course to advance your career! Coaching & Mentoring Training Course Curriculum of Coaching & Mentoring Course 01: Coaching & Mentoring Lesson 01: Introduction to Coaching & Mentoring Lesson 02: Objectives & Processes Lesson 03: Ethical Aspects Lesson 04: Coaching & Mentoring Models Lesson 05: Effective Communication Skills Lesson 06: Personal Skills Lesson 07: Coaching & Mentoring Management Skills Lesson 08: Functional Skills How will I get my Certificate? After successfully completing the Coaching & mentoring course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Coaching & mentoring Requirements Coaching & mentoring Career path Coaching & Mentoring The Advanced Diploma in Coaching & Mentoring would be beneficial for the following careers: Coach Development Instructor Facilitator Life Coach Life Consultant Mentor Talent Coach. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Coaching & Mentoring) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included
Overview Performance Analyst Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Performance Analyst Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Human Resource Management Introduction to Human Resource Management 00:15:00 Module 02: HR Planning, Recruitment and Selection HR Planning, Recruitment and Selection 00:15:00 Module 03: Employee Onboarding Employee Onboarding 00:15:00 Module 04: Induction, Training and Development Induction, Training and Development 00:10:00 Module 05: Responsibilities of the HR Department's Responsibilities of the HR Department's 00:10:00 Module 06: Organisational Culture Organisational Culture 00:10:00 Module 07: Understanding Pressure Understanding Pressure 00:15:00 Module 08: Understanding How Pressure Affects Our Psychology and Behaviour Understanding How Pressure Affects Our Psychology and Behaviour 00:15:00 Module 09: The Relationship Between Stress and Performance: The Inverted-U Theory The Relationship Between Stress and Performance: The Inverted-U Theory 00:20:00 Module 10: Strategies to Cope With Pressure Strategies to Cope With Pressure 00:21:00 Module 11: Cognitive Behavioral Therapy (CBT) Cognitive Behavioral Therapy (CBT) 00:19:00 Module 12: Effective Communication Under Pressure: Part 1 Effective Communication Under Pressure: Part 1 00:32:00 Module 13: Effective Communication Under Pressure: Part 2 Effective Communication Under Pressure: Part 2 00:13:00 Module 14: Leadership Under Pressure Leadership Under Pressure 00:19:00 Module 15: Team Resilience to Work Under Pressure Team Resilience to Work Under Pressure 00:25:00 Module 16: Work Related Stress by HSA (Health and Safety Authority) & HSE (Health and Safety Executive) Work Related Stress by HSA (Health and Safety Authority) & HSE (Health and Safety Executive) 00:30:00
ITIL® 4 Strategist: Direct, Plan and Improve: Virtual In-House Training The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS. This course is based on the ITIL® 4 Strategist: Direct, Plan and Improve IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This course provides the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It was designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. It covers both practical and strategic elements, making it the universal module that is a key component to both ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams. What You Will Learn At the end of this course, participants will be able to: Understand the key concepts of direction, planning, improvement Understand the scope of what is to be directed and/or planned and know how to use key principles and methods of direction and planning in that context Understand the role of GRC and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in direction, planning, and improvement Understand and know how to direct, plan, and improve value streams and practices Course Introduction Let's Get to Know Each Other Course Overview ITIL® 4 Certification Scheme Course Learning Objectives Course Components Course Agenda Exercises Case Study: Axle Car Hire Case Study: HandyPerson on Demand Exam Details Core Concepts of DPI Key Terms Covered in the Module Module Learning Objectives Basics of Direction Basics of Planning Basics of Improvement Other Core Elements DPI through Service Value Chain and Guiding Principles Key Terms Covered in the Module Module Learning Objectives DPI of the SVS DPI of Guiding Principles Role of Direction in Strategy Management Key Terms Covered in the Module Introducing Strategy Management Developing Effective Strategies Implementation of Strategies Key Terms Covered in the Module Module Learning Objectives Managing Risks Making Decisions through Portfolio Management Directing via Governance, Risk, and Compliance (GRC) Introduction to Assessment and Planning Key Terms Covered in the Module Module Learning Objectives Core Concepts of Assessment Conducting Effective Assessments Core Concepts of Planning Assessment and Planning through VSM Key Terms Covered in the Module Module Learning Objectives Introducing VSM Developing Value Stream Maps Knowing More About VSM Measurement, Reporting, and Continual Improvement Key Terms Covered in the Module Module Learning Objectives Measurement and Reporting Alignment of Measurements and Metrics Success Factors and Key Performance Indicators Continual Improvement Measurements and Continual Improvement through Dimensions and SVS Key Terms Covered in the Module Module Learning Objectives Measurements for the Four Dimensions Continual Improvement of the Service Value Chain and Practices OCM Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of OCM OCM throughout DPI and Service Value Chain Resistance and Reinforcement Communication Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of Effective Communication Communication with Stakeholders SVS Development Using Four Dimensions Key Terms Covered in the Module Module Learning Objectives Organizations and People in the SVS Partners and Suppliers in the SVS Value Streams and Processes in the SVS Information and Technology in the SVS
Step into the realm of inclusivity with our transformative course, 'Inclusive Communities: Disability Awareness and Inclusion Training.' Uncover the nuances of disabilities and the power of fostering an inclusive environment through a dynamic curriculum. From the legal landscape surrounding disability rights to effective communication strategies, this course provides a comprehensive exploration. Elevate your awareness, challenge preconceptions, and become an advocate for creating truly inclusive communities. Learning Outcomes Develop a nuanced understanding of various disability models and their implications. Navigate the legal framework governing disability rights and workers' duties. Acquire effective communication strategies to foster a more inclusive workplace. Master the art of recruiting, managing, and promoting individuals with disabilities. Cultivate skills to create a genuinely inclusive workplace that champions diversity. Why choose this Inclusive Communities: Disability Awareness and Inclusion Training course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Inclusive Communities: Disability Awareness and Inclusion Training course for? HR professionals seeking to enhance workplace inclusivity. Managers and supervisors aiming to create a diverse and welcoming environment. Individuals passionate about advocating for disability rights and awareness. Team members interested in developing effective communication strategies. Anyone committed to fostering inclusive communities. Career path Inclusion Coordinator: £28,000 - £35,000 Disability Employment Specialist: £25,000 - £32,000 Diversity and Inclusion Officer: £30,000 - £40,000 HR Manager: £35,000 - £45,000 Training and Development Specialist: £30,000 - £38,000 Workplace Accessibility Consultant: £28,000 - £36,000 Prerequisites This Inclusive Communities: Disability Awareness and Inclusion Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Inclusive Communities: Disability Awareness and Inclusion Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Concept of Disabilities and Inclusion Concept of Disabilities and Inclusion 00:12:00 Module 02: Disability and The Law Disability and The Law 00:11:00 Module 03: Models of Disability Models of Disability 00:11:00 Module 04: General Duties of Workers' Representatives General Duties of Workers' Representatives 00:08:00 Module 05: Ensuring Health and Safety for Disabled People Ensuring Health and Safety for Disabled People 00:16:00 Module 06: Managing Workers with Disabilities Managing Workers with Disabilities 00:11:00 Module 07: Effective Communication Strategies with Disabled People Effective Communication Strategies with Disabled People 00:09:00 Module 08: Recruiting People with Disabilities Recruiting People with Disabilities 00:12:00 Module 09: Promotion Promotion 00:09:00 Module 10: Creating an Inclusive Workplace Creating an Inclusive Workplace 00:13:00
The course aims to provide students with an understanding of the role communication plays in human interaction. The course covers various forms of communication, such as verbal, non-verbal, and written communication, and how they can be used to convey meaning in different contexts.After the successful completion of the course, you will be able to learn: Explore the Definition and purpose of communication. Understand the Elements of Communication. Explore different Models of Communication as Interaction. Understand what effective communication is. Explore Global Media Theories (e.g. Authoritarian, Communist, Libertarian, Social Responsibility, etc. Understand LEVELS OF COMMUNICATION / STRUCTURE. Understand Styles and Techniques: Oral, Written, and Business. Students will learn about the principles of effective communication, including how to identify and overcome communication barriers, how to listen actively and respond appropriately, and how to use communication to build and maintain relationships. The course will also explore the ways in which culture, gender, and power dynamics can influence communication and how to navigate these factors in order to communicate effectively with diverse groups of people. The aim of the course is to provide students with an understanding of the role communication plays in human interaction. The course covers various forms of communication such as verbal, non-verbal, and written communication, and how they can be used to convey meaning in different contexts. Students will learn about the principles of effective communication, including how to identify and overcome communication barriers, how to listen actively and respond appropriately, and how to use communication to build and maintain relationships. The course will also explore the ways in which culture, gender, and power dynamics can influence communication, and how to navigate these factors in order to communicate effectively with diverse groups of people. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Communication as Interaction Self-paced pre-recorded learning content on this topic. Communication as Interaction Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Sales Representative Human Resources Manager Customer Service Representative Marketing Manager Project Manager Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
The aim of the Implementing Change in Health and Social Care course is to provide students with the knowledge, skills, and strategies needed to effectively plan, implement, and evaluate change initiatives in a healthcare setting. The course aims to equip students with the ability to identify and address the challenges of implementing change, as well as to understand the importance of stakeholder engagement and effective communication throughout the change process. By the end of the course, students should be able to apply these concepts to successfully implement change initiatives that improve organizational effectiveness, patient outcomes, and quality of care in health and social care. The Implementing Change in Health and Social Care course aims to equip students with the knowledge, skills, and strategies needed to effectively plan, implement, and evaluate change initiatives in healthcare. The course covers topics such as identifying and addressing the challenges of implementing change, stakeholder engagement, and effective communication throughout the change process.After the successful completion of the course, you will be able to: Defining the concept of Change Management and change resistance. Explaining the types and causes of change resistance. Learning the various strategies for overcoming resistance to change. Understanding the concept, elements, and steps of the Change Management plan. Learning the concept, levels, and causes of conflicts. Understanding the concept, benefits, and principles of Quality of Care The Implementing Change in Health and Social Care course aims to equip students with the knowledge, skills, and strategies needed to effectively plan, implement, and evaluate change initiatives in healthcare. The course covers topics such as identifying and addressing the challenges of implementing change, stakeholder engagement, and effective communication throughout the change process. By the end of the course, students should be able to apply these concepts to improve organizational effectiveness, patient outcomes, and quality of care in health and social care. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Implementing Change and Dealing with Resistance in Health and Social Care - N Self-paced pre-recorded learning content on this topic. Implementing Change in Health and Social Care Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Healthcare Manager Social Care Manager Equality, Diversity and Inclusion (EDI) Manager HR Manager or HR Business Partner Healthcare Professional Social Care Professional Nurse or Caregiver Medical or Allied Health Professional Diversity and Inclusion (D&I) Consultant Employee Relations Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Change the trajectory of your corporate career! Learn how to interact with stakeholders in the "correct" way to succeed in the corporate world. Enrol right away in this stakeholder management bundle to gain the skills you need to succeed in your work. This stakeholder management bundle is created by experts in the field to help you understand stakeholder management better. The courses in this bundle are the most pertinent ones, enabling you to use what you learn in practical situations. You will learn about a variety of subjects, including Microsoft Teams, Emotional Intelligence and Human Behavior, Time Management, Leadership and Management. Through the use of readily available tools, methodologies, and effective communication methods, this course will also enable and prepare you to manage and control your stakeholders. This Stakeholder Management bundle will keep you in the lead whether you're looking to advance your skills for your next position or to get ahead for a promotion. The course places a strong emphasis on developing your personal competency in your chosen subject while also providing crucial career insights in the pertinent work sector. With the help of this course, you'll be able to stand out from the competition and work more productively in the industry. If you need support with the stakeholder management course, we also have professionals that can assist you. Enrol right away to explore the benefits of the stakeholder management course and begin your learning journey. Along with this Stakeholder Management course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Stakeholder Management Bundle Consists of the following Premium courses: Course 01: Stakeholder Management Course 02: Level 2 Microsoft Office Essentials Course 03: Microsoft Teams Course 04: Report Writing Course 05: Working from Home Essentials Course 06: Mental Health and Working from Home Course 07: Online Meeting Management Course 08: Effective Communication Skills Course 09: Time Management Course 10: Leadership & Management Diploma Course 11: Emotional Intelligence and Human Behaviour Learning outcome: When you finish this course, you'll learn the following: Stakeholder theories and maps How to establish stable business relations with stakeholders How to engage with Stakeholders How to interact with stakeholders effectively The process of Monitoring and Evaluating the Engagement How to Handle Stakeholder Conflict So enrol now in this Stakeholder Management Course to advance your career! Curriculum of Stakeholder Management Training Module 01: Introducing Module 02: Stakeholder Theories Module 03: Stakeholder Mapping Module 04: Building Strong Business Relationships With Stakeholders Module 05: Stakeholder Engagement Module 06: Stakeholder Engagement Through Effective Communication Module 07: Monitoring and Evaluating the Engagement Module 08: Managing Stakeholder Conflict How will I get my Certificate? After successfully completing the Stakeholder Management course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is open to all students, regardless of academic standing, and is intended for those who want to manage stakeholders effectively. This course will be helpful to everyone who wants to develop their "Professional" and "Personal" selves. Nevertheless, this course will be beneficial for Students Project managers Professionals Software developers Consultants Engineers Requirements Our Stakeholder Management bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. There is no time limit for completing this Stakeholder Management course, it can be studied in your own time at your own pace. Career path This stakeholder management course will assist you in finding employment in this sector, including: Project manager Business analyst Business adviser Business project manager Business development manager Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Introducing Stakeholder Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The de.livery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost
Do you want to master the art of coffee making? If yes, then enrol on our course and become a skilled barista, capable of crafting delicious and visually appealing coffee drinks. Our course will teach you about various coffee varieties, brewing techniques, and job opportunities for baristas. In this exclusive course, you will learn about the history of coffee and the various methods of brewing, including espresso, pour-over, and French press. Then understand the chemical reactions that take place during the brewing process and how they affect the taste of the coffee. Next, the learner will learn to grind, dose, and tamp coffee for espresso, as well as how to adjust the grind and dose to achieve the desired flavour profile. After that, you will also learn how to troubleshoot common problems that can occur during the extraction process. Furthermore, you will learn how to properly steam and texturise milk to create silky macrofoam and will practise pouring different latte art designs. Lastly, you will get to know how to interact with customers in a professional manner and provide excellent customer service, including taking orders and making recommendations. thus, if you are eager to learn about all the above learning then join our course now and begin your study with us. Barista Course Barista Course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. Waiter Waiter teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Waiter is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. Food Safety and Hygiene Level 3 - Theoretical Demonstration Food Safety and Hygiene Level 3 - Theoretical Demonstration course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Food Safety and Hygiene Level 3 - Theoretical Demonstration course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. Effective Communication Training Level-3 Effective Communication Training Level-3 teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Effective Communication Training Level-3 is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. First Aid at Work Our First Aid at Work Course applies to all employees and includes expert audiovisual tutorials, easy to follow modules and Theoretical advice for low-risk work settings such as offices, restaurants and shops. Key topics include first aid boxes, the recovery position, administering CPR and treating secondary illnesses such as asthma and allergies. Learning outcome At the end of this course, you will: Learn about the numerous ways that coffee is processed and how it is cultivated and collected. Acquire how to operate an espresso machine, including manual, semi-automatic, and automatic models. Discover how to use an espresso grinder and how to change it as necessary. Identify the basics of espresso and espresso mechanics. Recognise the variations between cappuccino and latte foam. obtain to pour frothed milk using Latte Art techniques. Learn how to set up the menu. Understand the significance of cleanliness, hygienic practices, and machine maintenance. Key Features Accredited by CPD Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Barista Course The detailed curriculum outline of our Barista Course is as follows: Module 01: Introduction to Coffee Module 02: Espresso Machine Module 03: Espresso Grinder Module 04: Introduction to Espresso & Espresso Mechanics Module 05: Let's Wrap Up Module 06: Milk Frothing Module 07: Latte Art Module 08: Menu Module 09: Behind The Bar Course Curriculum of Waiter The detailed curriculum outline of our Waiter course is as follows: Module 01: Customer Service and Service Sequence Module 02: Equipment Handling Technique Module 03: Hygiene Module 04: Beverage and Tobacco Module 05: Understanding Risks and Preventive Measures Module 06: Food & Beverage Control and Selling Techniques Module 07: Tips and Hints for Success in Waiter profession Course Curriculum of Food Safety and Hygiene Level 3 - Theoretical Demonstration The detailed curriculum outline of our Food Safety and Hygiene Level 3 - Theoretical Demonstration course is as follows: Module 01: Introduction to Food Safety Module 02: Roles and Responsibilities of a Food Supervisor and Policies Module 03: Laws and Legislation Module 04: Introduction to Food Safety Management Systems (FSMS) and HACCP Module 05: Implementation and Tools of FSMS Module 06: Food Poisoning Causes Module 07: Detecting and Preventing Contamination Module 08: Hazard Control Module 09: Food Poisoning in Detail and Illnesses Module 10: Food Toxins and their Prevention Module 11: Food Handling Risks and Practices Module 12: Temperature Control Module 13: Recording Temperatures Module 14: Spoilt Food and its Prevention Module 15: Design Aspects of Food Premises Module 16: Waste Disposal, Cleaning and Disinfection Module 17: Pest Management Module 18: Training and Supervising Staff Effectively Course Curriculum of Effective Communication Training Level-3 The detailed curriculum outline of our Effective Communication Training Level-3 course is as follows: Effective Communication Training Level-3 Module 01: Introduction Module 02: Charisma Module 03: Rapport Module 04: Body language Module 05: Discovery questions Module 06: Clean Questions Module 07: Influence Course Curriculum of First Aid at Work The detailed curriculum outline of our First Aid at Work course is as follows: Module 01: Introduction to Workplace First Aid Module 02: Legal Framework for Workplace First Aid Module 03: Incident Management at Work Module 04: Primary Survey Module 05: Secondary Survey Module 06: Basic First-Aid Techniques Module 07: Dealing with Minor Injuries at the Workplace Module 08: Secondary Illness Loss of Responsiveness and CPR Module 09: Secondary Illness Breathing Problems Module 10: Secondary Illnesses and Injuries Module 11: Dealing With Fractures and Dislocations Module 12: Call for an Emergency Course Curriculum of Life Coaching The detailed curriculum outline of our Life Coaching course is as follows: Module 01: Life Coaching: The Purpose and Fundamentals Module 02: Develop Your Self-Awareness Module 03: The Development of Core Beliefs and Managing Fears Module 04: Life Coaching Types and Key Attributes of a Life Coach Module 05: Understanding Emotional Intelligence Module 06: Body Language and Communication Techniques Module 07: A Structure for Client Work and Goal Setting Module 08: Basic Principles for Business Development and Growth Module 09: The Ethical Coach: Protect Yourself and Your Clients Accreditation All of our courses, including this Barista course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Barista course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 16 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who want to work as baristas. Coffee shop owners. People want to learn about the art of making coffee. Requirements Learners do not require any prior qualifications to enrol on this Barista course. Career path Upon successful completion of this course, the learner will be able to pursue a career in the relevant field.Here are some career options one could go for: Barista: Salary: £12,500 to £20,000 per annum Counter service assistant: Salary: £12,500 to £21,000 per annum Waiter: Salary: £12,000 to £22,000 per annum Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.
Legal Writing and Drafting Skills Why Attend There is a misconception that legal writing and legal drafting is the same but there is a substantial difference between the two. While legal writing typically deals with persuasive documents such as court briefs and legal letters, legal drafting involves creating documents such as contracts. They are both equally important in legal practice. Legal writing is an important skill needed in every practice area of law. Words are used to advocate, inform, persuade and instruct. Are you giving the right impression? Are your clients receiving the right message? This course focuses on clear legal writing for a global audience. Effective communication with English speaking lawyers is about more than simply words. It entails understanding the unique way these speakers think and approach the legal, political, and business world. Did you know that most international commercial agreements are drafted in English, irrespective of the nationality of the contracting parties. Drafting contract skills is ideal for lawyers working in English as a foreign language who need to draft, explain or interpret contract clauses written in English. During the course, delegates will look at a wide variety of commercial agreements through to practical drafting sessions. This course will help participants to draft confidently and effectively in English regardless of the governing law. This is a practical course with many exercises and examples in order to achieve an interactive and stimulating outcome. The course's activities involve the production of typical work-place legal documents. Course Methodology The course consists of group discussions as well as individual and team tasks. There will be writing practice throughout the exercises. Course Objectives By the end of the course, participants will be able to: Apply plain English style of writing to all legal documents Recognize the need for legal clarity in different types of legal documents: legal letters, emails, memorandum and opinions Apply good legal writing practice Demonstrate the register of legal writing Correct common mistakes in legal writing Dispense and deal with pitfalls and issues relating to the use of legal jargon Proofread effectively Target Audience This course is for lawyers, legal secretaries, commercial managers, contract managers and anyone who must draft, amend or update contracts, legal letters and legal opinion. The course is suitable for non-native English speakers looking for a better understanding of English legal terms. Target Competencies Drafting letters Proofreading Writing in plain English Understanding legal terms Legal writing practice Note The Dubai Government Legal Affairs Department has introduced a Continuing Legal Professional Development (CLPD) programme to legal consultants authorised to practice through a licensed firm in the Emirate of Dubai. We are proud to announce that the Dubai Government Legal Affairs Department has accredited EMG Associates as a CLPD provider. In addition, all our legal programmes have been approved. Legal Drafting Signs of a well drafted contract: The simple rules! The language of drafting: Will v Shall v Must Identifying the legal formalities for a binding contract Structure and formation of a commercial contract: follow the formula and you won't go wrong The importance of Boilerplate clauses: No waiver Notices Assignment v Novation Governing v Jurisdiction Force majeure - are we covered for viruses (covid19)? Dispute resolution clause: Litigation v Arbitration v Mediation The preliminary documents in international transaction - using Heads of Terms effectively Vague words and expressions in commercial contracts- know the pitfalls! Best endeavors v All reasonable endeavors v reasonable endeavors Overview of cross border contracts: Distribution v Joint venture v Agency agreements Share Purchase Agreements Warranties and indemnities Allocating risks and liabilities between the buyer and seller Negotiating warranties from a Share Purchase Agreement Plain English in Legal Correspondence Good legal writing practice Moving from legalese to Plain English Unnecessary archaic and meaningless phrases Collocations Importance of collocations in legal writing Pitfalls and issues relating to the use of legal jargon in legal writing Writing short emails Writing long emails Writing formal emails Writing A Legal Letter Layout of a letter Body of a letter Putting a letter together The register of letter writing Typical sentences in legal letters The letter writing clinic: looking at the ten most common problems Rewriting letters Rewriting informal sentences to modern alternatives Correcting common mistakes in letter writing Legal Writing Troubleshooting The problem of English idioms Rephrasing English idioms Easily confused words Cutting unnecessary words Use of consistent terminology Ambiguity: how to avoid it Vagueness: how to avoid it Misuse of preposition in dates Problem words Constantly litigated words Rewriting sentences to remove gender specific language