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Highlights of the Course Course Type: Online Learning Duration: 1 Hour Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about hotel reception Understand the core competencies and principles of hotel reception Explore the various areas of hotel reception Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert hotel receptionist Hotel Reception Course  Master the skills you need to propel your career forward in hotel reception. This course will equip you with the essential knowledge and skillset that will make you a confident hotel receptionist and take your career to the next level. This comprehensive hotel reception course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this hotel reception course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective hotel reception practice and equip you with the essential skills, confidence and competence to assist you in the hotel reception industry. You'll gain a solid understanding of the core competencies required to drive a successful career in hotel reception. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for hotel receptionist or for people who are aspiring to specialise in hotel reception. Enrol in this hotel reception course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive hotel reception course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this hotel reception can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This hotel reception course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This hotel reception course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This hotel reception course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 01: Introduction Introduction 00:05:00 Module 02: How to Converse with Customers? How to Converse with Customers? 00:03:00 Module 03: Rules of Email Etiquette Rules of Email Etiquette 00:03:00 Module 04: Rules of Grooming and Dress Code Rules of Grooming and Dress Code 00:03:00 Module 05: Rules of Telephone Etiquette Rules of Telephone Etiquette 00:01:00 Module 06: Relationship with Customers Relationship with Customers 00:04:00 Module 07: Building Rapport with Customers Building Rapport with Customers 00:01:00 Module 08: Roles and Responsibilities Roles and Responsibilities 00:08:00 Module 09: What is Up Selling? What is Up Selling? 00:01:00 Module 10: What is Cross Selling? What is Cross Selling? 00:01:00 Module 11: Identify the Steps for Selling Identify the Steps for Selling 00:11:00 Module 12: Factors Influencing Buying Decision Factors Influencing Buying Decision 00:05:00 Module 13: Customer Buying Objections Customer Buying Objections 00:01:00 Module 14: Assertive as Reception Assistant Assertive as Reception Assistant 00:03:00 Module 15: Handling Customers Complaints Handling Customers Complaints 00:08:00 Module 16: Tips for Success as a HR Assistant Tips for Success as a HR Assistant 00:03:00 Assessment Assessment - Hotel Reception Mastery 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Level 2 Certificate in British Sign Language 1 to 1 Tutor Support Included | Accredited by Signature| Ofqual Regulated | Interactive Training | Step by Step Guideline This qualification is designed to enable learners to develop their skills to communicate with Deaf people using British Sign Language (BSL) in a range of everyday situations. The qualification will allow learners to participate in longer and more varied conversations than at Level 1. The course will develop communication in BSL about real life, routine, and daily experiences. The learner will be able to deal with most routine communication and have enough understanding of grammar to cope with some non-routine communication. Learners should be taught a number of regional variations in sign language. The course specification has been designed to be consistent with the National Language Standards at Level 2. **This course is distributed under the Lead Academy licence.** Accredited by Signature Ofqual Regulated, Nationally Recognised Qualification Qualification: Signature Level 2 Certificate in British Sign Language (RQF) Level 2 Certificate in British Sign Language is suitable for those who: Wish to achieve language skills at an intermediate level to improve communication with Deaf people Are Deaf and wish to gain a qualification in their native language Are family, friends and colleagues of Deaf people Want to progress from Level 1 study in BSL, and who may want to progress to more advanced levels of study in BSL at a later date Are studying for personal development. Level 2 Certificate in British Sign Language is suitable for all ages, including pre-16 Meet the Trainer Adam Linsdell Hello. My name is Adam and I am a British Sign Language Teacher. I am Deaf and have been using British Sign Language since I was a teenager. My personal experience of Deafness was my primary reason for learning BSL and why I have such a deep passion for this beautiful and expressive language. I have studied BSL to NVQ Level 6 and trained to become a teacher, enabling me to achieve my dream of teaching BSL in my local community. This opportunity has enabled me to work with the local Deaf community, building strong relationships and links. I have taught sign language throughout Cambridge, teaching at Anglia Ruskin University, Cambridge Regional College, Cambridgeshire Deaf Association and Cottenham Village College. Usually, I teach face to face but during lockdown my classes moved online - this has been a new experience and a great opportunity for me and my learners. Level 2 Certificate in British Sign Language, Winter 2022 Class starts February 2022 Weekly via Zoom with 1 face to face session Day & Time: This Will be confirmed soon, please register your interest. Level 2 BSL Qualification Full Specification Venue: Zoom Online Teacher: Adam Linsdell Progression routes On completion of Signature Level 2 Certificate in British Sign Language, a wide range of further qualifications is available, including: Signature Level 3 Certificate in British Sign Language Signature Level 4 Certificate in British Sign Language Signature Level 4 Certificate in British Sign Language and Introduction to Interpreting Signature Level 6 NVQ Certificate in British Sign Language Nationally Recognised Qualification: After successfully passing the official exam you will achieve Ofqual regulated nationally recognised Level 2 Certificate in British Sign Language Qualification that is valued by all the employers and academic institutes in the UK. Official Exam You will be assessed remotely via an online zoom exam that you can take from the comfort of your own home. When you will be ready for the exam there is an additional registration fee of £199 to book the official exam. **This course is distributed under the Lead Academy licence.** Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Theme 1 - Everyday Conversation (mandatory) Describe what a person, animal or object looks like - family, age, name, hair, size, ethnic groups, clothes, religion, materials, pattern and colours Describe a person's behaviour, personality, characteristics or feelings. Describe what an animal looks like and how it behaves Describe what you do at school, college or work as part of your daily routine. Express an attitude or opinion / like or dislike Describe an event or activity that has taken place in the past or is due to happen in the future Describe activities that you do regularly in the home or for leisure, the places that you go, your home and address Describe everyday illnesses, health, treatment and hospital Theme 2 - Eating & Drinking Describe different types of meals, drinks and food types Describe how you would prepare a meal using the relevant utensils and ingredients Describe a time you have been for a meal with friends, where you went, what you ordered, what the food was like and how you paid Give your views on eating and drinking e.g. breakfast and main meal Compare two different foods or drinks e.g. snacks, fruit, vegetables, sweets and taste Express an opinion on different payment methods, restaurant staff or an experience you may have hadExpress an opinion on different payment methods, restaurant staff or an experience you may have had Theme 3 - Shopping & Spending Describe the different types of shops, payment methods, receipts and refunds, budgeting etc Explain how you pay for different services e.g. money, cards, cheque, paypal Ask for the price of things and comment on whether this is expensive, reasonable,cheap etc Discuss your experiences ordering online / e-shopping Compare two or more things you have bought by size, cost, quality and how easy it was to get Give your opinions about current and past shopping experiences Theme 4 - Travel and Holidays Describe buying a ticket and travelling to different places Describe how you felt when travel arrangements went wrong e.g. there was a breakdown or accident Describe your experience of the hotel, B&B or campsite. What facilities did it have? Was it good or bad? Discuss activities / places that you have visited on holiday Compare two or more holidays or journeys you've been on Give your opinion about current and past holiday experiences - complaints, compliments, weather and transport Obtain Your Certificate

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The Training in Fluoride Application is segmented into two core components. First, it delves into the theoretical understanding of various subjects, encompassing patient management, community-based fluoride application programs, and broader topics like legal and ethical considerations. The second component is practical, requiring students to maintain a work-based record of competence, integral to their learning journey. Learn about the Cavity Training Fluoride Varnish Application Course The Certificate in Fluoride Varnish Application is a level 4 post- registration qualification awarded by the National Examination Board for Dental Nurses (NEBDN). This provides established dental nurses with additional training which will enable them to provide effective fluoride varnish application within a community-based setting, on prescription from a dentist or as part of a structured dental health program. Frequently Asked Questions How long is the course? The course duration is 6 months. When are the classes held? You will attend online/remote lessons via Teams. One 3 hour lesson each month for 6 months. Is there an exam at the end? There is no exam at the end, you need to successfully complete a Record of Competence. Course Dates 18th April 2024 9:30am - 12:00pm 20th April 2024 10:30am - 1:00pm 6th June 2024 9:30am - 12:00pm 12th October 2024 10:30am - 1:00pm 17th October 2024 9:30am - 12:00pm Costs £695.00 per person (inc. VAT) Course Fee is £600 + £95.00 Fee for Certificate (No Exam). Please choose from one of the course dates above.

Leading Cross-Cultural Virtual Teams: In-House Training High-performing teams are a must in this world of intense competition and higher expectations. Global virtual teaming has become a necessity as organizations become increasingly distributed and suppliers and clients actively engage in joint projects. Teams work across geographical and organizational boundaries to deliver solutions and services to global users where distance and differences, both geographic and cultural, amplify the effect of issues and factors that are relatively straightforward when managing a team of people in the same location. This course delivers practical concepts and techniques that participants will start using immediately on their global projects. What you will Learn At the end of this program, you will be able to: Define relationships among foundational concepts (leadership and three dimensions of diversity) and explain their potential impacts on project performance Describe key components of successful project leadership and build selected Transformational Leadership skills Prepare to convert project challenges stemming from personal or cultural diversity into potential competitive advantage Implement selected best practices to meet key challenges facing virtual project teams Foster and grow an environment that supports continued success for CCVTs Foundation Concepts Basic definitions Critical success factors for leading cross-cultural virtual teams (CCVTs) A roadmap to success for leading CCVTs Leadership Excellence in Any Project Environment Leading effectively in a global environment Transformational leadership The four components of Transformational Leadership Leveraging Personal Diversity Overview of personal diversity Mind styles The theory of multiple intelligences Connecting Transformational Leadership and personal diversity Embracing Cultural Diversity Introduction to cultural intelligence The impact of culture Cultural Dimensions Theory The Culture Map Managing Virtual Diversity Overview of virtual diversity Virtual time management Virtual processes and technology Virtual leadership Creating an Environment for Success Supporting a cross-cultural virtual-team (CCVT-) friendly environment Building a foundation of trust Developing a team charter Recap and review Summary and Next Steps Personal action plan

Become an Expert Immigration Advisor For Only £599.00 View our Immigration Pathway, training course dates below, available remotely via Microsoft Teams. Immigration Pathway Our Immigration Pathway let’s learners take control of their studies and excel their immigration training. Pathways offers a comprehensive program with flexible learning approach tailored to your professional goals. With IAS Legal Training you can study to become an Immigration Expert for only £599.00   Step 1: Pick What OISC Course You Want To Study! OISC Level 1 OISC Level 2 OISC Level 3 (2 Day Course) OISC Level 3 (1 Day Fast Track)   Step 2: Pick 4 CPD Courses To Study! Appendix FM Naturalisation Introduction to Immigration Law Fresh Claims & Further Submissions Deportation Student Visa & Other routes Masterclass: Visit & ancestry Visa Domestic Violence (Achieving Indefinite Leave To Remain) First Time Supervisor / Caseworker (management training) Supporting Vulnerable Clients General Grounds of Refusal British Citizenship For Minors EU Settlement Scheme Private Life Route & Applications Unaccompanied Minors Exam Technique Level 1 (OISC Mock Exam Practice) Exam Technique Level 2 (OISC Mock Exam Practice) Setting Up An OISC Firm (Additional £35.00)   Benefits of Pathways: Gain specialised knowledge and skills in immigration training. Enhance your career prospects and marketability in the field. Earn CPD credits and advance your professional development. Access resources and support to excel in your chosen path. Course joining links, materials and instructions are sent out 24hours before the course starts.  Immigration Advice Service has been providing professional immigration services for over 10 years in the public, private and corporate sectors. Our fully qualified and OISC regulated trainer will guide you through each course and ensure you are competent and confident in your studies! Who Should Attend: Designed for individuals looking to start a career in the Immigration Industry You will be provided with training materials to keep after completing each course. *Please note that IAS only deliver training and do not administer OISC Exams to become regulated.   Join over 92% of satisfied customers who found their training with IAS useful and beneficial.

WHAT IS CHARTERED MANAGER? Chartered Manager is the highest status that can be achieved in the management profession. Becoming a Chartered Manager sets you apart by providing an independent endorsement of your ability to manage and lead. It demonstrates your managerial competence as well as your functional ability and proves you possess the transferable skills needed to progress your career. Study method Online, self-paced Duration 1 week Access to content Access until course completion Certification Chartered Manager Professional certification What's this? CPD 70 CPD hours / points Certificates Certification from CMI - Free Chartered Manager - Free Additional info Exam(s) / assessment(s) is included in price Tutor is available to students CPD 70 CPD hours / points Accredited by Chartered Management Institute THE PROCESS: We offer a streamlined process that can support you to achieve Chartered Management Status in less than a week. Assessment is undertaken by a brief written application followed by a professional discussion demonstrating consistent and effective performance in the past 18 months. Upon successful completion, you will be awarded Chartered Member (CMgr MCMI) or Chartered Fellow (CMgr FCMI) dependent on experience. BENEFITS: • Takes into account your qualification • Support and guidance along the way • Can be achieved in under 10 hours Who is this course for? Leaders and managers who wish to gain the highest levels of professional recognition. Requirements WHO CAN BECOME A CHARTERED MANAGER? You would need to meet one of the following criteria: • Degree level qualification in Management, Leadership or Business. • 3 years’ experience for managers qualified to Diploma Level 5 or above. • NEW - 5 years’ experience in management. Career path Leadership Management Director CEO

Unlock your leadership potential with the CMI Level 3 Award in Principles of Management and Leadership on Cademy. This globally recognised qualification equips emerging leaders to set and monitor goals, provide direction, and achieve clear outcomes. Elevate your career and leadership skills today. Enrol on Cademy to take the next step! #LeadershipDevelopment #CMIQualification #ManagementSkills

Are you ready to lead your organization through the complexities of change with confidence and competence? Our comprehensive Change Management Training course is designed to equip you with the knowledge, tools, and strategies to navigate and thrive in today's dynamic business environment. With a curriculum that covers every critical aspect of change management, this course is your gateway to mastering the art of change. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access The Change Management Training course helps learners understand how to effectively manage and adapt to change within an organization. Participants will explore the impact of change on individuals and organizations, learning strategies to engage and communicate with stakeholders. They will gain skills in human resource management, crisis management, and conflict resolution, ensuring they can handle challenges that arise during change processes. The course also covers techniques for managing attention, stress, and performance, helping learners maintain productivity and well-being. Additionally, learners will develop project management skills and learn how to assess and manage risks effectively. By the end of the course, participants will be equipped with practical tools and knowledge to lead and support change initiatives successfully, fostering a positive and adaptable work environment. Course Curriculum Module 01: Change Management Module 02: Change and the Individual Module 03: Change and the Organisation Module 04: Communication and Stakeholder Engagement Module 05: Human Resource Management Module 06: Crisis Management Module 07: Conflict Management Module 08: Attention Management Module 09: Performance Management Module 10: Project Management Module 11: Risk Assessment and Management Module 12: Stress Management Learning Outcomes: Understand key principles and processes in change management. Analyse how individuals respond to organisational change. Evaluate organisational strategies for effective change implementation. Develop communication plans for stakeholder engagement. Assess human resource strategies in managing organisational change. Identify techniques for managing stress during change initiatives. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Managers leading organisational change initiatives. HR professionals handling change impacts on staff. Team leaders managing change in their departments. Consultants advising on change management strategies. Executives overseeing organisational transformations. Career path Change Manager HR Manager Organisational Development Consultant Project Manager Risk Manager Performance Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In a landscape where remote work has become the cornerstone of modern business, the 'Motivating, Performance Managing and Maintaining Team Culture in a Remote Team' course offers a strategic toolkit for today's leaders. This course is the lighthouse guiding managers through the foggy challenges of distance leadership. From the initial steps of motivating individuals who work beyond the traditional office, it charts a course towards mastering influence and persuasion across digital channels. As learners immerse themselves in the eight meticulously designed modules, they will unravel the secrets to fostering robust team connections and navigating the complex waters of conflict resolution. The journey continues by establishing clear performance objectives that resonate with remote employees, promoting accountability while nurturing professional growth. The curriculum also puts a spotlight on cultivating team culture that thrives in a virtual realm. From brainstorming through virtual team-building exercises to the subtleties of developing rapport in a digital setting, this course ensures that leaders are equipped to uphold an atmosphere of collaboration and innovation, irrespective of physical distances. Learning Outcomes Master motivational strategies for dispersed teams. Employ influential tactics to shape team dynamics. Resolve conflicts to maintain a harmonious remote environment. Set and manage performance goals that align with business objectives. Foster a cohesive team culture despite geographical separations. Why choose this Motivating, Performance Managing and Maintaining Team Culture in a Remote Team course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Motivating, Performance Managing and Maintaining Team Culture in a Remote Team course for? Managers overseeing geographically scattered teams. Leaders seeking to enhance their remote team management capabilities. HR professionals aiming to facilitate better remote work practices. Team leaders wanting to strengthen team bonds virtually. Business owners looking to sustain company culture in a remote setting. Career path Remote Team Manager: £30,000 - £50,000 HR Manager: £35,000 - £60,000 Team Culture Consultant: £40,000 - £70,000 Performance Management Specialist: £28,000 - £45,000 Virtual Team Building Facilitator: £25,000 - £40,000 Communication Officer: £22,000 - £35,000 Prerequisites This Motivating, Performance Managing and Maintaining Team Culture in a Remote Team does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Motivating, Performance Managing and Maintaining Team Culture in a Remote Team was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Motivating Remote Team Members Motivating Remote Team Members 00:36:00 Module 02: Tactics of Influence and Persuasion Tactics of Influence and Persuasion 00:32:00 Module 03: Nurturing Team Connections and Resolving Conflicts Nurturing Team Connections and Resolving Conflicts 00:36:00 Module 04: Establishing Compelling Performance Goals Establishing Compelling Performance Goals 00:30:00 Module 05: Building Effective Relationships Building Effective Relationships 00:29:00 Module 06: Virtual Team Building Games and Activities Virtual Team Building Games and Activities 00:33:00 Module 07: Developing Team Culture Developing Team Culture 00:32:00 Module 08: Effective Communication Effective Communication 00:35:00 Module 09: Strengthening Team Cooperation Strengthening Team Cooperation 00:33:00 Assignment Assignment - Motivating, Performance Managing and Maintaining Team Culture in a Remote Team 00:00:00