411 Courses in Cardiff delivered Online

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Diploma in Logistic Management at QLS Level 5 Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Diploma in Logistic Management at QLS Level 5 Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Diploma in Logistic Management at QLS Level 5 Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Diploma in Logistic Management at QLS Level 5 Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Diploma in Logistic Management at QLS Level 5? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Who is this course for? This Diploma in Logistic Management at QLS Level 5 course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Diploma in Logistic Management at QLS Level 5 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Diploma in Logistic Management at QLS Level 5 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Diploma in Logistic Management at QLS Level 5 is a great way for you to gain multiple skills from the comfort of your home. Certification After studying the course materials of the Diploma in Logistic Management at QLS Level 5 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.   Course Curriculum Module 01: Introduction to Logistic Management Introduction to Logistic Management 00:27:00 Module 02: Planning Framework for Logistics Planning Framework for Logistics 00:31:00 Module 03: Supply Chain Management Supply Chain Management 00:20:00 Module 04: Logistics Management and Organisation Logistics Management and Organisation 00:26:00 Module 05: Sourcing, Purchasing, and Procurement Sourcing, Purchasing, and Procurement 00:27:00 Module 06: Channels of Distribution Channels of Distribution 00:30:00 Module 07: Supplier Relationship Management Supplier Relationship Management 00:22:00 Module 08: Inventory Planning and Management Inventory Planning and Management 00:37:00 Module 09: Principles of Warehousing Principles of Warehousing 00:25:00 Module 10: Transport Management Transport Management 00:40:00 Module 11: Negotiation Techniques Negotiation Techniques 00:17:00 Module 12: Customer Service and Logistics Customer Service and Logistics 00:32:00 Assignment Assignment - Diploma in Logistic Management at QLS Level 5 04:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Course Overview Learn all the essential skills to become an expert in Office Administrator. From this comprehensive Office Administration course, you will be able to understand the principles of Office Administrator. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process. This Office Administration is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry. Learning Outcomes Explain the office administration Acquire the skills of an effective administration Master the negotiation techniques Learn and implement skills like conflict management, stress management, and time management Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Office Administration course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Office Administration course, learn the vital abilities and knowledge you require to succeed in your life. Office Administration Introduction to Office Administration 00:14:00 Skills of an Effective Administrator 00:15:00 Business Writing Skills 00:40:00 Communication Skills 00:25:00 Managing Meetings and Giving Feedback 01:24:00 Organisational Skills 01:16:00 Telephone Etiquette 01:07:00 Negotiation Techniques 00:16:00 Conflict Management 00:14:00 Stress Management 00:16:00 Time Management 00:37:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - SmartArt 01:00:00 Module Three - Inserting Objects 01:00:00 Module Four - Creating Charts 01:00:00 Module Five - Creating Pivot Tables 01:00:00 Module Six - Working with Pivot Tables 01:00:00 Module Seven - Creating Pivot Charts 01:00:00 Module Eight - Solving Formula Errors 01:00:00 Module Nine - Using What-If Analysis 01:00:00 Module Ten - Managing Your Data 01:00:00 Module Eleven - Grouping and Outlining Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Edit Text 00:13:00 Build a Presentation 00:27:00 Format Characters 00:11:00 Format Paragraphs 00:16:00 Format Text Boxes 00:09:00 Insert Images 00:10:00 Insert Shapes 00:15:00 Edit Objects 00:16:00 Format Objects 00:06:00 Group Objects 00:04:00 Arrange Objects 00:07:00 Animate Objects 00:07:00 Create a Table 00:09:00 Format a Table 00:03:00 Insert a Table from Other Microsoft Office Applications 00:06:00 Create a Chart 00:10:00 Format a Chart 00:10:00 Insert a Chart from Microsoft Excel 00:05:00 Review Your Presentation 00:11:00 Apply Transitions 00:05:00 Assignment Assignment - Office Administration 00:00:00 Recommended Materials Workbook - Office Administration 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

In today’s fast-paced world, excellent customer service is the backbone of every successful business. The Customer Service Diploma Level 3 provides a deep dive into the essential principles of exceptional customer care, giving you the tools to stand out in this competitive field. By studying key concepts such as communication, problem-solving, and understanding customer needs, you’ll develop a solid foundation to handle diverse customer scenarios with confidence and professionalism. Whether you're looking to enhance your current career or pursue a new direction, this course is designed to equip you with the core knowledge necessary for long-term success in customer service. The course covers a wide range of topics, from customer expectations to resolving complaints with ease. Understanding the psychology behind customer decisions and learning how to manage difficult conversations can make a significant difference in your career. With flexible, online learning, you can study at your own pace, making it ideal for those balancing other commitments. As customer service continues to evolve, this diploma ensures you stay ahead of the curve, helping you build strong relationships and contribute positively to your organisation’s reputation. So, whether you’re in retail, hospitality, or any service industry, this course will guide you toward a brighter, more rewarding future. ________________________________________________________________________ Learning Outcomes: Recognize the core values and mission of a business. Cultivate a positive mindset for effective customer interactions. Identify and address diverse customer requirements and concerns. Implement strategies for fostering repeat business. Enhance verbal and written communication techniques for customer service. Acquire skills to recover difficult customers and know when to escalate. ________________________________________________________________________ Key Features: CPD Certified Customer Service Diploma Level 3 With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Who We Are and What We Do Module 02: Establishing Your Attitude Module 03: Identifying and Addressing Customer Needs Module 04: Generating Return Business Module 05: In-Person Customer Service Module 06: Giving Customer Service over the Phone Module 07: Providing Electronic Customer Service Module 08: Recovering Difficult Customers Module 09: Understanding When to Escalate Module 10: Communication Skills Module 11: To Do Lists Module 12: Organizing Your Inbox Module 13: Negotiation Techniques ________________________________________________________________________ Complete Career Guide for Customer Service Diploma Level 3 (A to Z) List of career guide courses included in Customer Service Diploma Level 3 With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment Accreditation All of our courses are fully accredited, including this Customer Service Diploma Level 3 Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Customer Service . Certification Once you've successfully completed your Customer Service Diploma Level 3 Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Customer Service Diploma Level 3 Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Service Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Customer Service Course is ideal for: Individuals aspiring to excel in customer service roles. Professionals seeking to enhance communication and problem-solving skills. Those working in retail, hospitality, or service-oriented sectors. Individuals aiming to improve their telephone and electronic customer service skills. Anyone looking to develop negotiation techniques and organisational skills. Requirements Learners do not require any prior qualifications to enrol on this Customer Service Course. You just need to have an interest in Customer Service Course. Career path After completing this Customer Service Course you will have a variety of careers to choose from. The following job sectors of Customer Service Course are: Customer Service Representative - £20K to 30K/year. Call Centre Operator - £18K to 25K/year. Retail Supervisor - £22K to 28K/year. Sales Support Coordinator - £24K to 32K/year. Administrative Assistant - £20K to 25K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Level 7 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 180 CPD Points | Lifetime Access

Level 7 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 180 CPD Points | Lifetime Access

Level 7 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 180 CPD Points | Lifetime Access

Level 7 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 180 CPD Points | Lifetime Access

Level 7 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 180 CPD Points | Lifetime Access

Sales and marketing are no longer just about pitching products—they're about understanding people, patterns, and persuasion. This course is crafted for learners keen to grasp the essentials of both disciplines while developing sharp negotiation techniques along the way. It’s designed with a keen focus on strategy, consumer psychology, and smart communication—blended with techniques to help you navigate professional scenarios with confidence and clarity. From decoding buyer behaviour to crafting impactful messages, you’ll explore the core frameworks that drive successful campaigns and confident conversations. Whether you're aiming to refine your pitch, attract new customers, or negotiate smarter deals, this guide gives you a strong foundation to build upon. The added career segment rounds things off neatly, offering practical insights into professional growth and industry expectations. ________________________________________________________________________ Key Features: CPD Certified Sales & Marketing with Negotiation Skills With Complete Career Guide 11 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Sales and Marketing Sales Part Module 01: Understanding the Talk Module 02: Getting Prepared to Make the Call Module 03: Creative Openings Module 04: Making Your Pitch Module 05: Handling Objections Module 06: Sealing the Deal Module 07: Following Up Module 08: Setting Goals Module 09: Managing Your Data Module 10: Using a Prospect Board Marketing Part Module 01: What is Marketing? Module 02: Common Marketing Types (I) Module 03: Common Marketing Types (II) Module 04: The Marketing Mix Module 05: Communicating the Right Way Module 06: Customer Communications Module 07: Marketing Goals Module 08: The Marketing Funnel Module 09: Marketing Mistakes (I) Module 10: Marketing Mistakes (II) Negotiation Skills Module 01: Negotiation Techniques Module 02: Conflict Management Module 03: Influencing People Module 04: Handling Objections ________________________________________________________________________ Complete Career Guide for Sales & Marketing with Negotiation Skills (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Sales & Marketing. In addition to mastering the essentials of Sales & Marketing, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Sales & Marketing. Your dream career starts here! List of career guide courses included in Sales & Marketing with Negotiation Skills With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Develop effective communication skills for successful sales interactions. Demonstrate strategic preparation and planning for sales calls and pitches. Craft compelling and creative openings to capture customer interest. Master objection-handling techniques to overcome customer hesitations. Implement negotiation skills and conflict management in sales scenarios. Create and execute comprehensive marketing strategies, avoiding common mistakes. ________________________________________________________________________ Accreditation All of our courses, including this Course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Course, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to excel in sales and marketing roles. Entrepreneurs seeking to enhance their business development skills. Marketing professionals aiming to refine their strategic approach. Anyone looking to master negotiation and conflict resolution techniques. Career path Sales Executive - £25K to 45K/year. Marketing Coordinator - £22K to 38K/year. Business Development Manager - £30K to 55K/year. Account Manager - £28K to 50K/year. Marketing Specialist - £25K to 42K/year. Certificates 11 CPD Accredited e-Certificates Digital certificate - Included 11 CPD Accredited Hard Copy Certificates Hard copy certificate - Included