• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

1190 Courses in Cardiff delivered Online

Medical Receptionist & Medical Administration

5.0(1)

By Apex Learning

Flash Sale 2024 II Discount II Bundle Course II Free CPD certificates

Medical Receptionist & Medical Administration
Delivered Online On Demand1 hour
£39

Diploma of Event Management Diploma - CPD Certified

4.7(47)

By Academy for Health and Fitness

Updated On: March 2024 24 Hours Left! Don't Let the Deal Slip Away - Enrol Now in this Event Management Course! Ever dreamed of being the mastermind behind a show-stopping event? Imagine the thrill of transforming a blank canvas into a captivating experience, from intimate weddings to electrifying concerts. The UK events industry, a £70 billion powerhouse by 2025, thrives on those who can make it happen. Do you have the creativity to spark ideas, the organisation to juggle details, and the resilience to navigate the unexpected? This Event Management Diploma unlocks your potential to become the conductor of unforgettable moments. Our Event Management Diploma is your backstage pass to a world of possibilities. From brainstorming captivating concepts to selecting vendors and leading your team, you'll master essential skills. Learn to budget like a champ, handle administrative tasks with ease, and ensure a smooth post-event experience. Courses Are Included In this Event Management: Course 01: Diploma of Event Management Diploma Course 02: Event Planner Course Course 03: Hospitality Management Course 04: Catering Management Course 05: Organisational Skills Course For Administrator Due to the apparent nature of this industry, event management professionals are exposed to a far larger range of activities; hence no day will be the same. Furthermore, being a competent event management expert entails a lot more than many people think. Learning event management will give you a head start in your chosen career. Ditch the sidelines and step into the spotlight - enrol today! Learning Outcomes Identify & plan for different event types, each with its unique needs. Master brainstorming techniques to spark innovative event concepts. Source and manage suitable entertainment, turning events electric. Lead and coordinate support staff to ensure flawless execution. Collaborate with technical staff for seamless audio-visual and logistical magic. Evaluate vendors, negotiate contracts, and manage them for optimal service. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Event Management Get a free student ID card with Event Management Training program (£10 postal charge will be applicable for international delivery) The Event Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Event Management course materials The Event Management comes with 24/7 tutor support Diploma of Event Management Diploma Module 01: Types of Events Explores various types of events, including corporate, social, and non-profit events, highlighting the unique planning considerations and objectives for each. Module 02: Brainstorming Covers techniques for brainstorming event ideas, fostering creativity, and generating innovative concepts to meet client or organizational goals. Module 03: Types of Entertainment Discusses different entertainment options suitable for various events, including live performances, DJs, and interactive activities, emphasizing the importance of aligning entertainment with event themes. Module 04: Support Staff Focuses on the roles and responsibilities of support staff in event planning, including ushers, security, and catering staff, ensuring seamless event execution. Module 05: Technical Staff Examines the critical role of technical staff, such as audio-visual technicians and lighting specialists, in creating a professional and engaging event atmosphere. Module 06: Vendors Provides insights into selecting and managing vendors, including caterers, decorators, and equipment suppliers, to ensure quality and reliability. Module 07: Finalize the Plan Details the steps to finalize event plans, including securing contracts, confirming details with stakeholders, and preparing contingency plans. Module 08: Administrative Tasks Covers essential administrative tasks in event planning, such as budgeting, scheduling, and maintaining documentation, to ensure organized and efficient operations. Module 09: Get Organized Offers strategies for staying organized throughout the event planning process, including using checklists, timelines, and project management tools. Module 10: Post Event Activities Focuses on post-event activities, including evaluating event success, gathering feedback, and handling follow-up tasks to improve future events. Take a step toward a brighter future! How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99) CPD Hard Copy Certificate: £29.99 QLS Endorsed Hard Copy Certificate: £79 CPD 230 CPD hours / points Accredited by CPD Quality Standards Module 01: Types of Events 04:03 1: Types of Events Preview 04:03 Module 02: Brainstorming 04:28 2: Brainstorming 04:28 Module 03: Types of Entertainment 04:16 3: Types of Entertainment 04:16 Module 04: Support Staff 03:28 4: Support Staff 03:28 Module 05: Technical Staff 02:50 5: Technical Staff 02:50 Module 06: Vendors 02:57 6: Vendors 02:57 Module 07: Finalize the Plan 03:51 7: Finalize the Plan 03:51 Module 08: Administrative Tasks 03:33 8: Administrative Tasks 03:33 Module 09: Get Organized 03:26 9: Get Organized 03:26 Module 10: Post Event Activities 03:09 10: Post Event Activities 03:09 Assessment (Optional) 02:00 11: Assignment On - Award in Event Management at QLS Level 2 02:00 Order Your Certificate 02:00 12: Order Your CPD Certificate 01:00 13: Order Your QLS Endorsed Certificate 01:00 Free Course 01: Event Planner Course 2:53:33 14: Module 01: Introduction to Event Management 13:09 15: Module 02: Role of an Event Planner 18:34 16: Module 03: Event Classification 16:25 17: Module 04: Events and Clients 10:45 18: Module 05: Steps to Plan an Event 16:55 19: Module 06: Invitation to the Event 15:11 20: Module 07: Event Marketing 19:11 21: Module 08: Catering at Events 12:57 22: Module 09: Event Decorations 13:20 23: Module 10: Cleaning and Waste Disposal 13:07 24: Module 11: Event Security 09:21 25: Module 12: Developing an Event Planning Business 14:38 Free Course 02: Hospitality Management 2:05:42 26: Module 01: Introduction to Hospitality Management 10:20 27: Module 02: An Overview of Hotel Industry 08:12 28: Module 03: The Process of Selection and Recruitment in Hospitality Industry 10:56 29: Module 04: The Process of Development and Training in Hospitality Industry 11:05 30: Module 05: Management of Front Office Operations 08:44 31: Module 06: Management of Housekeeping, Engineering and Security Operations 13:23 32: Module 07: Management of Food and Beverage Operations 10:08 33: Module 08: Management of Service Quality in Hospitality Industry 10:30 34: Module 09: Marketing in Travel and Tourism Business 10:58 35: Module 10: Accounting in Hospitality Industry 11:19 36: Module 11: Customer Satisfaction 10:05 37: Module 12: E-Hospitality and Technology 10:02 Free Course 03: Catering Management 1:14:12 38: Module 01: An Overview of Catering Business 10:43 39: Module 02: Laws and Legislations Regarding food Safety and Hygiene 10:52 40: Module 03: Food Safety and Hygiene 11:23 41: Module 04: Food Safety in Catering 15:45 42: Module 05: Management of Food and Beverage Operations 14:07 43: Module 06: Marketing and Human Resource 11:22 Free Course 04: Organisational Skills Course For Administrator 43:28 44: Module 01: Remove the Clutter 05:41 45: Module 02: Prioritise 04:16 46: Module 03: Scheduling Your Time 04:21 47: Module 04: To Do Lists 03:35 48: Module 05: Paper and Paperless Storage 04:26 49: Module 06: Organisation in Your Work Area 04:05 50: Module 07: Tools to Fight Procrastination 04:22 51: Module 08: Organizing Your Inbox 04:21 52: Module 09: Avoid the Causes of Disorganization 04:18 53: Module 10: Discipline is the Key to Stay Organised 04:03 Who is this course for? Anybody who is interested in Event Management can enrol in this course. Event Planning Hopefuls Coordination Champs Creative Visionaries Organization Aficionados Requirements There are no requirements for enroling in this Event Management course. Career path This Event Management course will allow you to kickstart or take your career in the related sector to the next stage. Event Manager Wedding Planner Corporate Planner Festival Organiser Conference Manager Certificates CPD Accredited Certificate Digital certificate - Included Award in Event Management at QLS Level 2 Hard copy certificate - £79 Please note that International students have to pay an additional £10 as a shipment fee.

Diploma of Event Management Diploma - CPD Certified
Delivered Online On Demand7 hours 36 minutes
£12

Observation Skills for Carers

By Wise Campus

Observation Skills for Carers: Skills for Carers Are you trying to improve your observation skills for carers, retrain your skills, or just learn more about them? Our Observation Skills for Carers course provides a distinctive educational experience by skillfully integrating theory and practice. Observation Skills for Carers provides essential training for caregivers to keenly observe and interpret patients' needs. The Observation Skills for Carers focuses on non-verbal cues and effective documentation. Also, the Observation Skills for Carers course enhances empathy and responsiveness. Participants of Observation Skills for Carers gain crucial insights into delivering person-centred care. Moreover, this Observation Skills for Carers course fosters holistic well-being for individuals under supervision in healthcare settings. For a prosperous career in Observation Skills for Carers, enrol our Observation Skills for Carers today! Learning Outcome of Observation Skills for Carers After completing this Observation Skills for Carers course, learners will know about: Introduction to observation skills. Observation Skills for Carers provides a brief on child observation, its planning and documentation preparation. Observational methods and studies are taught in this Observation Skills for Carers course. The Observation Skills for Carers course includes social policy and social work observation. Basic health observation and clinical management observation are also elaborated in our comprehensive Observation Skills for Carers course. Special Offers of this Observation Skills for Carers: Skills for Carers Course This Observation Skills for Carers: Skills for Carers Course includes a FREE PDF Certificate. Lifetime access to this Observation Skills for Carers: Skills for Carers Course Instant access to this Observation Skills for Carers: Skills for Carers Course Get FREE Tutor Support to this Observation Skills for Carers: Skills for Carers Course Observation Skills for Carers: Skills for Carers Enhance your caregiving expertise with our Observation Skills for Carers: Skills for Carers course. This essential training equips you with the tools to keenly observe and interpret patients' needs through Observation Skills for Carers: Skills for Carers. You’ll learn to focus on non-verbal cues and master effective documentation, crucial for delivering top-tier care. Our Observation Skills for Carers: Skills for Carers course also boosts your empathy and responsiveness, ensuring you provide person-centred care. Additionally, this course fosters holistic well-being for those under your care, making Observation Skills for Carers: Skills for Carers an invaluable asset in healthcare settings. Who is this course for? Observation Skills for Carers: Skills for Carers This Observation Skills for Carers course is open to anybody as well as students interested in patient care management who are willing to pursue a degree in healthcare or nursing. Requirements Observation Skills for Carers: Skills for Carers To enrol in this Observation Skills for Carers Course, students must fulfil the following requirements. To join in our Observation Skills for Carers Course, you must have a strong command of the English language. To successfully complete our Observation Skills for Carers: Skills for Carers Course, you must be vivacious and self driven. To complete our Observation Skills for Carers: Skills for Carers Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Observation Skills for Carers: Skills for Carers Course. Career path Observation Skills for Carers: Skills for Carers Taking our Observation Skills for Carers course might open up a world of professional options for you! Questions and answers Currently there are no Q&As for this course. Be the first to ask a question.

Observation Skills for Carers
Delivered Online On Demand1 hour
£12

VMware NSX Advanced Load Balancer: Infrastructure and Application Automation

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for Experienced system administrators or network administrators, software and DevOps engineers Overview By the end of the course, you should be able to meet the following objectives: Describe VMware NSX Advanced Load Balancer architecture Describe VMware NSX Advanced Load Balancer components and main functions Explain VMware NSX Advanced Load Balancer key features and benefits Describe and leverage VMware NSX Advanced Load Balancer REST API Describe and leverage VMware NSX Advanced Load Balancer SDKs with extended focus on Python SDK Leverage REST API and SDK features and functions to provision application delivery components Describe and leverage VMware NSX Advanced Load Balancer Ansible and Terraform integrations Describe and leverage VMware NSX Advanced Load Balancer Github, Docker (avinetworks/avitools), Ansible Galaxy and other open source resources to accelerate the automation planning and implementation Leverage VMware NSX Advanced Load Balancer Ansible and Terraform integrations to provision infrastructure components Leverage VMware NSX Advanced Load Balancer Ansible and Terraform integrations to automate and streamline application delivery services provisioning This three-day, fast-paced course provides comprehensive training on how to automate infrastructure and application components of VMware NSX Advanced Load Balancer (Avi Networks) solution. This course covers key application delivery features of NSX Advanced Load Balancer (Avi Networks) features and functionality offered in VMware NSX Advanced Load Balancer 18.2 release and focuses on how to plan and implement automation of infrastructure and application components leveraging REST API, SDK or automation solutions such as Ansible, Terraform or similar. Access to a software-defined data center environment is provided through hands-on labs to reinforce the skills and concepts presented in the course. Course Introduction Introductions and course logistics Course objectives Introduction to NSX Advanced Load Balancer Introduce NSX Advanced Load Balancer Discuss NSX Advanced Load Balancer use cases, and benefits Explain NSX Advanced Load Balancer architecture and components Explain the management, control, data, and consumption planes and functions Virtual Services Configuration Concepts Explain Virtual Service components Explain Virtual Service types Explain and configure basic virtual services components such as Application Profiles, Network Profiles,Pools and Health Monitors Pools Configuration Concepts Explain and deep dive on Pool configuration options Describe multiple load balancing algorithms Explain multiple Health Monitor types Explain multiple Persistent profiles Explain and configure Pool Groups Leveraging NSX Advanced Load Balancer REST API Explain NSX Advanced Load Balancer automation vision Explain and introduce NSX Advanced Load Balancer REST API Describe NSX Advanced Load Balancer REST API methods and capabilities Describe NSX Advanced Load Balancer REST API session handling properties such authentication, API versioning and tenancy model Deep dive on NSX Advanced Load Balancer REST API Object Model Explain and investigate NSX Advanced Load Balancer REST API leveraging browser and command line utilities Explain and interact with NSX Advanced Load Balancer REST API leveraging browser, Postman and Curl Explain Swagger-based API Documentation Explain and leverage NSX Advanced Load Balancer Inventory API Explain and leverage NSX Advanced Load Balancer methods such as GET, PUT, POST and PATCH and associated queries, filters and parameters Deep dive on NSX Advanced Load Balancer PATCH method Explain and leverage NSX Advanced Load Balancer Analytics API Explain and leverage NSX Advanced Load Balancer MACRO API NSX Advanced Load Balancer Software-Defined Kits (SDKs) and ControlScripts Introduce NSX Advanced Load Balancer SDKs Describe, install and leverage NSX Advanced Load Balancer Python SDK Deep dive on NSX Advanced Load Balancer Python SDK Describe and leverage Golang SDK Leverage NSX Advanced Load Balancer open source resources such as Github, etc to accelerate SDKs adoption Describe NSX Advanced Load Balancer Events and Alerts framework Introduce ControlScripts foundations Leverage ControlScripts to automate configuration changes and alerts remediation Automating NSX Advanced Load Balancer Application Delivery Services with Ansible and Terraform Introduce NSX Advanced Load Balancer Configuration Orchestration and Management vision Introduce and explain Ansible foundations Describe Ansible and NSX Advanced Load Balancer Ansible capabilities Deep dive and implement NSX Advanced Load Balancer Ansible Core configuration modules (avinetworks/avisdk) Deep dive and implement Ansible NSX Advanced Load Balancer Declarative configuration role (avinetworks/aviconfig) Leverage Swagger NSX Advanced Load Balancer REST API models to develop and implement Ansible playbooks Explain application delivery configuration automation approach and models Apply configuration automation models with Ansible Introduce and explain Terraform foundations Describe Terraform and NSX Advanced Load Balancer Terraform capabilities Deep dive and implement NSX Advanced Load Balancer Terraform Provider Leverage Swagger NSX Advanced Load Balancer REST API models to develop and implement Terraform plans Apply configuration automation models with Terraform Automating NSX Advanced Load Balancer Infrastructure with Ansible and Terraform Introduce NSX Advanced Load Balancer infrastructure Automation vision Describe infrastructure deployment approach and capabilities Describe Ansible and NSX Advanced Load Balancer Ansible Infrastructure deployment approach and capabilities Describe Terraform and NSX Advanced Load Balancer Terraform deployment approach and capabilities Leverage Terraform to deploy Controllers and perform system configuration, including control plane cluster setup Leverage Terraform to provision Cloud, Service Engine Groups and Service Engine components Describe and leverage Ansible roles to deploy Controllers and perform initial system configuration, including control plane cluster setup Leverage Ansible declarative and core roles to provision Cloud, Service Engine Groups and Service Engine components Describe and implement combined Terraform + Ansible model to streamline NSX Advanced Load Balancer solution deployment

VMware NSX Advanced Load Balancer: Infrastructure and Application Automation
Delivered OnlineFlexible Dates
Price on Enquiry

CDM Awareness Approved Online Training

By Twig Services Ltd

CDM Awareness Approved Online Training

CDM Awareness Approved Online Training
Delivered Online On Demand40 minutes
£29

HACCP Trainer - RSPH Level 2 HACCP Training Course

By Kitchen Tonic Training Company and Food Safety Consultants

Level 2 HACCP RSPH Training Course

HACCP Trainer - RSPH Level 2 HACCP Training Course
Delivered OnlineFlexible Dates
£40

Level 3 Medical Transcription Training - CPD Accredited

5.0(3)

By School Of Health Care

Medical Transcription: Level 3 Medical Transcription Course Would you wish to work in a respected field such as medical transcription? If yes, you may acquire the information and abilities needed to succeed as a medical transcriptionist by enrolling in our Medical Transcription: Medical Transcription Course on medical transcription. The Medical Transcription: Medical Transcription Course provides an attractive introduction to Medical Transcription. From the Medical Transcription course, you can learn the purpose of Medical Transcription making and how to make medical reports. This Medical Transcription teaches medical languages with other documentation preparation. Moreover, the Medical Transcription course will explain how to communicate and protect the data of medical clients. Enrol in this Medical Transcription Training Online: Medical Transcription Course to get a prestigious career ahead. Main Course: Medical Transcription Training Course Special Offers of this Medical Transcription Training: Medical Transcription Course; This Medical Transcription Course includes a FREE PDF Certificate. Lifetime access to this Medical Transcription Course Instant access to this Medical Transcription Course 24/7 Support Available to this Medical Transcription Course [ Note: Free PDF certificate as soon as completing the Medical Transcription Course] Medical Transcription: Level 3 Medical Transcription Course This Medical Transcription Course consists of 07 modules. Course Curriculum of Medical Transcription Training: Medical Transcription Course Module 01: Introduction to Medical Transcription Module 02: The What, How, Who, and Why of Medical Transcription Module 03: Understanding Medical Reports Module 04: Medical Language Boot Camp Module 05: Medical Specialties, Procedures, Documentation and Communication Module 06: Data Protection Module 07: Medical Editing and Quality Assurance Who is this course for? Medical Transcription: Level 3 Medical Transcription Course This Medical Transcription training is suitable for anyone including students, job seekers or recent graduates. Requirements Medical Transcription: Level 3 Medical Transcription Course To enrol in this Medical Transcription Training: Medical Transcription Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Medical Transcription Training: Medical Transcription Course. Be energetic and self-motivated to complete our Medical Transcription Training: Medical Transcription Course. Basic computer Skill is required to complete our Medical Transcription Training: Medical Transcription Course. If you want to enrol in our Medical Transcription Course, you must be at least 15 years old. Career path Medical Transcription: Level 3 Medical Transcription Course After completing this Medical Transcription course, you can get jobs like Medical Transcriptionist, Audio Typist, Medical Office Manager and many more!

Level 3 Medical Transcription Training - CPD Accredited
Delivered Online On Demand1 hour 18 minutes
£12

Minute Taking Course

By NextGen Learning

Minute Taking Course Overview: This Minute Taking Course is designed to equip learners with the essential skills needed to effectively capture, organise, and communicate meeting details. The course covers the key elements of minute-taking, from preparation to the final report, and helps learners build confidence in their ability to record decisions and actions. Upon completion, learners will have developed a comprehensive understanding of minute-taking processes, ensuring they can produce accurate, concise, and professional meeting minutes for any organisation or professional setting. Course Description: This course delves into the fundamentals of minute writing, covering everything from preparing for minute-taking to the essential roles and responsibilities of a minute taker. Learners will explore topics such as understanding meeting structures, recording decisions, and action points, and the role of technology in improving minute-taking efficiency. In addition, the course offers tips for improving minute-taking skills, along with building the confidence needed for effective participation in meetings. By the end of the course, learners will have the tools to efficiently document meetings, ensuring clarity and accuracy in every record they create. Minute Taking Course Curriculum: Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence (See full curriculum) Who is this course for? Individuals seeking to enhance their minute-taking skills. Professionals aiming to improve their meeting documentation. Beginners with an interest in administrative support roles. Anyone involved in business meetings or organizational documentation. Career Path: Administrative Assistant Executive Assistant Meeting Coordinator Office Manager Personal Assistant Project Manager Event Coordinator

Minute Taking Course
Delivered OnlineFlexible Dates
£7.99

Office Admin and Customer Service Diploma

5.0(1)

By Course Gate

Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Office Admin and Customer Service Diploma
Delivered Online On Demand48 hours
£11.99

Psychology - Counselling

By Training Tale

Psychology Counselling is an advanced-level diploma course that analyzes and researches the responsibilities and duties of a professional psychiatrist. Do you have an interest in psychology and counselling? This course covers everything you need to know about this course and making a career out of it. Our expertly designed course is here to solve all of your problems at once. Students can confidently learn all the necessary skills to join the psychology & counselling industry. It is a demanding profession, with the average salary of a Psychologist in the UK around 55,000 GBP. This qualification enables you to pursue a rewarding career in a rapidly growing counselling and psychology sector. The Psychology Counselling course was designed by expert instructors, industry-standard to guide you in the right direction and take a step on your career journey. This course is ideal for those who are new to this profession and who want to increase their skills and knowledge. It covers the fundamentals of psychotherapy, as well as how to conduct online sessions. Explore the increasingly important role of the professional counselor and psychiatric. Discover why qualified counselors and psychiatrists are in higher demand and start working toward a rewarding profession for life. This bundle Counselling course is an excellent medium if you want to improve your skills and understanding; it is one of the most popular courses. Through this Psychology Counselling bundle course, you will gain a complete and informative understanding of Psychology and Counselling. Learn how to assist people in dealing with personal and professional challenges. There are numerous opportunities to work in well-established institutions and companies. Our course will also help you to learn about potential psychotherapy clients and become familiar with the different types of psychotherapy, including Cognitive Behavioural Therapy (CBT). It covers how to conduct the first therapy session and counselling, form positive therapeutic relationships with your clients, and work with families, children, and groups, all with step-by-step instructions. Learning Outcomes After completing Psychology Counselling course, the learner will be able to: Gain a thorough understanding of counselling. Understand the therapeutic relationship. Gain in-depth knowledge about positive psychology. Understand psychoanalytic therapy. Understand person‐Centred therapy. Understand Adlerian therapy. Understand psychoanalytic therapy. Understand Gestalt Therapy & cognitive‐behaviour therapy. Understand family therapy & feminist therapy. Why Choose Psychology Counselling Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in Psychology Counselling Course Course 01: Counselling & Psychology Course 02: Psychological Wellbeing Practitioner Course 03: Forensic Nursing Course ***Others Included of Psychology Counselling Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Psychology Counselling course] This Psychology Counselling course can help you improve your reputation. You can tell the difference from the first lesson. This includes all of the teachings that you can easily understand and apply to your abilities. Individuals attempting to make a career in this field of psychology will benefit from this course's understanding of the fundamentals and comprehensive education. Whether you are new to this field or want to improve your skills and have a successful career, our course can help you get there. This course covers all relevant topics. We are committed to providing you with the best educational experience possible as one of the leading course providers and most renowned e-learning specialists online. This Psychology Counselling course was created in collaboration with experts and mentors to help you learn quickly and efficiently, at your own pace and ease. We leave no stone unturned, and whether you are ready to take this Psychology Counselling course in your career or simply want to improve your current skills, we will assist you every step of the way. When you study for a qualification online, you have complete control over your study schedule; there are no time-consuming classes to attend or long commutes to endure. The skills you learn here could lead to a lifelong career in counselling and psychology by which you can help those who are in need while also feeling proud of your accomplishments. Pursue your goals by enrolling in our course now and gain the knowledge, skills, and information you need to advance your career. This course will help you empower yourself with the skills you need to get your ideal job. Detailed course curriculum of the Psychology Counselling Course: Module 1: Introduction: Toward an Integrative Approach in Counselling Introduction Historical Background Integration I: Counselling in Positive Psychology Integration II: Counselling in Multicultural Populations Module 2: Therapeutic Relationship: Exploring Clients' Symptoms and Strengths What is Positive Empathetic Rapport? Understand Clients' Strengths and Characters Positive Empathetic Rapport in a Multicultural Context Module 3: Powered by Struggles and Strengths Current Counselling Theories: Are They Enough? What is Missing from the Current Theories? Positive Psychology: A New Blood to the Field? Module 4: Positive Psychology in Counselling: What is It? Definition of Positive Psychology Historical Context Theoretical Principles Limitations of Positive Psychology Positive Psychology for Multicultural Population Module 5: Psychoanalytic Therapy Historical Context Theoretical Principles An Integration: Positive Psychology and Psychoanalytic Therapy Multiculturalism the Integration Module 6: Adlerian Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Adlerian Therapy Multiculturalism the Integration Module 7: Existential Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Existential Therapy Multiculturalism the Integration Module 8: Person‐Centred Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Person‐Centred Therapy Multiculturalism the Integration Module 9: Gestalt Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Gestalt Therapy Multiculturalism the Integration Module 10: Behaviour Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Behaviour Therapy Multiculturalism the Integration Module 11: Cognitive‐Behaviour Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Cognitive‐Behaviour Therapy Multiculturalism the Integration Module 12: Reality Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Reality Therapy Multiculturalism the Integration Module 13: Feminist Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Feminist Therapy Multiculturalism the Integration Module 14: Family Therapy Historical Context Theoretical Principles An Integration: Positive Psychology and Family Therapy Multiculturalism the Integration ------------------- ***Free Courses: ------------------- ***Psychological Wellbeing Practitioner Module 01: An Overview of Psychotherapy Module 02: Necessary Skills of a Psychological Wellbeing Practitioner Module 03: Different Types of Therapies Module 04: The Ways of Engaging and Assessing the Patients Module 05: Understanding the Low Intensity CBT Treatment Module 06: Different Forms of Psychotherapy Module 07: The Ways of Helping the Client in Crisis Module 08: Understanding Crisis Intervention ------------------- ***Forensic Nursing Course Module 1: What Is Forensic Nursing? Module 2: Forensic Science 101 Module 3: Neurobiology of Trauma Module 4: Response to Victimisation Module 5: Theories of Violence: Victimisation and Perpetration Module 6: Assessment of Wounds and Injury Module 7: Murder, Assualt and Battery, Stranger Danger Module 8: Intimate Partner Violence Module 9: Sexual Violence Module 10: Child Maltreatment Module 11: Elder Abuse Module 12: Forensic Mental Health Nursing Module 13: Death Investigation Module 14: Correctional Care Concepts for Nursing Practice Module 15: Forensic Documentation and Testimony Module 16: Trauma-Informed Care Module 17: Community Violence Intervention Programs ------------------- Assessment Method After completing each module of this Psychology Counselling course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Psychology Counselling course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Psychology Counselling course is suitable for anyone who wants to start a career as a psychologist or counsellor, as well as professionals who want to test their existing skills and knowledge. Requirements Students who intend to enrol in this Psychology Counselling course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Psychology Counselling course, candidates may pursue careers such as: Operating Own Counselling Practice Careers Counsellor or Adviser Family and Marriage Counsellor Rehabilitation Counsellor Certificates Certificate of completion Digital certificate - Included

Psychology - Counselling
Delivered Online On Demand12 hours
£12